Exhibit 10.7
TRANSITION SERVICES AGREEMENT
among
CENDANT CORPORATION,
CENDANT OPERATIONS, INC.
and
PHH CORPORATION
PHH VEHICLE MANAGEMENT SERVICES LLC (d/b/a PHH
Arval)
CENDANT MORTGAGE CORPORATION
Dated as of January 31, 2005
TABLE OF CONTENTS
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ARTICLE I SERVICES
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Provision of
Services
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4
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Additional
Services
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Obligations as
to Additional Services
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Term of
Agreement and Services
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Subcontracting
of Services
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Standard of
Service
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Right to
Decline Services
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Compensation
and Other Payments
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Billing and
Payment Terms
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Interruption of
Services
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Supervision and
Compensation
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Staffing of
Personnel
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Limitation of
Damages
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ARTICLE II MUTUAL OBLIGATIONS; COVENANTS
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Legal
Actions
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Providing
Periodic Reports
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9
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Means of
Providing Services
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9
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Further
Assurances
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ARTICLE III TAX MATTERS
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Service
Taxes
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Limitation of
Damages
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9
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ARTICLE IV ACCESS TO INFORMATION AND PERSONNEL
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Access to
Information
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10
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Litigation
Cooperation
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10
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Attorney Client
Privilege
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10
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ARTICLE V CONFIDENTIALITY
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Confidential
Information
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ARTICLE VI DISCLAIMER AND LIMITATION OF LIABILITY
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Disclaimer of
Warranties
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Limitation of
Consequential Damages
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ARTICLE VII INDEMNIFICATION
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General Cross
Indemnification
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Procedure
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Other
Matters
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ARTICLE VIII OTHER PROVISIONS
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Records
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Inspection
Rights
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ARTICLE IX TERMINATION
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Termination
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Termination
Notices
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Consequences of
Termination
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Survival
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ARTICLE X MISCELLANEOUS
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Force
Majeure
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Assignment
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Relationship of
the Parties
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Governing Law
and Submission to Jurisdiction
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Entire
Agreement
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Notices
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Negotiation and
Mediation
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Conflicting
Provisions
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Severability
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Interpretation
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Counterparts
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Further
Cooperation
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Amendment and
Waiver
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Duly Authorized
Signatories
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Waiver of Trial
By Jury
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Descriptive
Headings
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No Third Party
Beneficiaries
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Binding Nature
of Agreement
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Certain
Definitions
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Exhibits:
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Human
Resources
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Financial
Systems Management
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Payroll
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Accounts
Payable
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Information
Technology Services Between PHH and Avis
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Information
Technology Services Between Cendant and PHH VMS
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Information
Technology Services Between Cendant, PHH Mortgage and
CSSG
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Cendant
Telecommunications Services
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Treasury
Services
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External
Reporting Services
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Corporate
Accounting Services
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Procurement
Solutions
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Public and
Regulatory Affairs
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iii
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TRANSITION SERVICES AGREEMENT (this “
Agreement ”), dated as of January 31, 2005 (the
“ Effective Date ”), by and among Cendant
Operations, Inc., a Delaware corporation (“ Cendant
Operations ”), Cendant Corporation, a Delaware
corporation (“ Cendant ”), PHH Corporation, a
Maryland corporation (“ PHH ”), PHH Vehicle
Management Services LLC (d/b/a PHH Arval), a Delaware limited
liability company (“ PHH Arval ”), and Cendant
Mortgage Corporation (to be renamed “PHH Mortgage
Corporation”), a New Jersey corporation (“ PMC
,” and together with PHH and PHH Arval, the “ PHH
Entities ”). Each of Cendant Operations, Cendant and the
PHH Entities is sometimes referred to herein as a “
Party ” and collectively, as the “
Parties .”
W I T N E S
S E T H:
WHEREAS, Cendant, Cendant Operations and the PHH
Entities have each determined that it is desirable to enter into
this Agreement, which sets forth the terms of certain relationships
and other agreements among Cendant, Cendant Operations and the PHH
Entities as of the Effective Date.
NOW,
THEREFORE, in consideration of the premises and the
representations, warranties, covenants and agreements herein
contained, and intending to be legally bound, the Parties hereby
agree as follows:
ARTICLE I
SERVICES
Section 1.1
Provision of Services . Upon the terms and subject to the
conditions set forth in this Agreement, Cendant Operations agrees
to provide to PHH, PHH Arval and PMC, and PHH, PHH Arval and PMC
agree to provide to Cendant, those services described in the
exhibits (collectively, the “ Exhibits ”)
attached hereto, each on and pursuant to the terms set forth
therein (together, with the Additional Services (as defined in
Section 1.2), the “ Services ”).
Section 1.2
Additional Services . From time to time during the Term (as
defined in Section 1.4), a Service Recipient may find it
desirable to request, in addition to the Services described in the
applicable Exhibits, additional services to be made available to
such Service Recipient by the Service Provider (“
Additional Services ”). In the event that such Service
Recipient makes a written request that the Service Provider provide
Additional Services and the Service Provider agrees to provide such
Additional Services, the relevant Parties shall negotiate in good
faith and execute amendments to the relevant Exhibits for such
Additional Services that shall set forth, among other things,
(a) the time period during which the Additional Services shall
be provided, (b) a description of the Additional Services, and
(c) the estimated charge for the Additional Services. The
Service Provider’s obligations with respect to providing any
such Additional Services shall become effective only upon an
amendment to the relevant Exhibits being duly executed and
delivered by the Service Provider and the relevant Service
Recipient. It is understood that the Service Provider has no
obligation to provide
Additional Services and may
reject any request by any Service Recipient for Additional Services
for any reason or for no reason.
Section 1.3
Obligations as to Additional Services . The Service Provider
agrees to enter into discussions with any Service Recipient to
provide any Additional Services that (i) such Service
Recipient is unable to obtain from a third party provider,
(ii) are directly dependent upon or inextricably intertwined
with the Services and (iii) were inadvertently and
unintentionally omitted from the list of Services; provided,
however, that the Service Provider shall not be obligated to
provide such Additional Services if, following good-faith
negotiation, the relevant Parties are unable to reach agreement on
such terms.
Section 1.4
Term of Agreement and Services . The term of each Service
identified in the Exhibits shall commence upon the Closing Date
and, unless earlier terminated by the relevant Parties as provided
herein, shall expire on the date as set forth for each Service in
the relevant Exhibits (the “ Term ”).
Section 1.5
Subcontracting of Services . Each Service Recipient
acknowledges that prior to the Effective Date, the Service Provider
may have subcontracted with unaffiliated third parties to provide
services in connection with all or any portion of the Services to
be provided hereunder. The Service Provider reserves the right at
any time to subcontract with either an affiliate or unaffiliated
third parties to provide the Services or to enter into new
subcontract relationships for any Service provided that the level
of service remains consistent with the level of service previously
provided to the Service Recipient.
Section 1.6
Standard of Service . The Service Provider agrees that in
providing (or causing others to provide) the Services under this
Agreement, it shall (and shall cause each affiliate or advisor and,
to the extent practicable, any or other third-party service
provider to): (i) conduct itself in accordance with
(A) standards of quality consistent with the standards applied
by the Service Provider as of the Effective Date with respect to
the specific matters in question, and (B) standards of quality
consistent with those applied by the Service Provider hereafter (or
in the event of provision of Services by an unaffiliated third
party, at the time of entry into such subcontract) with respect to
the specific matters in question in its own business;
(ii) comply in all material respects with all laws,
regulations and orders applicable to the conduct of the activities
contemplated hereby; and (iii) comply in all material respects
with any applicable standards, procedures, policies, operating
guidelines, practices and instructions set forth in the Exhibits,
describing the relevant Services. Notwithstanding the foregoing, it
shall not be deemed to be a breach of this Agreement if the Service
Provider fails to meet the standards required under this
Section 1.6 because of the failure of a Service Recipient to
cooperate with or provide information or services to the Service
Provider as required under this Agreement.
(a) In addition to
the provisions of Section 1.6, if a Service Recipient desires
a higher quality of the Services than the Service Provider is
otherwise obligated to provide pursuant to Section 1.6 or any
of the other provisions of this
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Agreement, including the
Exhibits, such Service Recipient will be entitled to receive such
higher level of quality after giving no less than 30 days’
prior written notice to the Service Provider if (i) such
Service Recipient agrees to pay for all additional Actual Costs
associated with such increased level and (ii) in the sole
judgment of the Service Provider, such increased level does not
impose an additional burden on the Service Provider.
(b) The Service
Provider shall promptly notify the relevant Service Recipient of
any event or circumstance of which the Service Provider or any of
its representatives has knowledge that would or would be reasonably
likely to cause a disruption in the Services.
Section 1.7
Right to Decline Services . Notwithstanding anything
contained herein or in the Exhibits, the Service Provider may
decline to provide all or any part of any particular Services, if
the Service Provider reasonably believes that the performance of
its obligations relating thereto would violate any applicable law,
regulation, judicial or administrative ruling or decision, any
property right or agreement or any announcement, policy or standard
applicable to its business, but only (a) to the extent
reasonably necessary for the Service Provider to ensure compliance
therewith, (b) after the Service Provider has applied
commercially reasonable efforts to reduce the amount and/or effect
of any such restrictions and (c) after the Service Provider
has delivered written notice to each relevant Service Recipient
specifying in reasonable detail the nature of the applicable
restrictions and of any proposed resulting modification in the
Service Provider’s obligations.
Section 1.8
Compensation and Other Payments . Each Service Recipient
agrees to pay the Service Provider, in accordance with
Section 1.9, an amount equal to the sum of the following items
(collectively, the “ Service Recipient Payables
”):
(a) An amount in
cash equal to the amounts set forth in the relevant
Exhibits;
(b) If applicable,
the Actual Cost of any Additional Services provided by the Service
Provider pursuant to Section 1.2; and
(c) If applicable,
incremental increases in the Actual Cost of Services for increased
levels of Services provided by the Service Provider pursuant to
Section 1.6(a).
Section 1.9 Billing and Payment
Terms .
(a) Each Service
Recipient agrees to pay the Service Provider in accordance with,
and subject to, the billing and payment terms set forth in the
Exhibits for each of the Services. Amounts not paid in accordance
with this Section 1.9(a) within the period due as set forth in
the Exhibits shall accumulate interest at the rate of
10 percent per annum or the maximum lawful rate, whichever is
less (such rate being referred to herein as the “ Interest
Rate ”); provided , however , that no
Cendant Entity, in its capacity as a Service Recipient, shall have
any obligation whatsoever to pay to any PHH Entity, in its capacity
as Service Provider, any such interest. Upon the termination of
the
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Services, the Service Provider
will invoice the Service Recipient for Services incurred or other
applicable charges since the last invoice in accordance with the
terms and conditions set forth herein and in the relevant
Exhibits.
(b) In the event a
Service Recipient does not pay any sum, or any part thereof, in
accordance with this Section 1.9, the Service Provider shall,
effective 30 days following the delivery of written notice to
such Service Recipient of such payment default, have no further
obligation pursuant to this Agreement to provide Services to such
Service Recipient until such unpaid balance plus all accrued
interest at the applicable Interest Rate shall have been paid;
provided that the Service Provider shall not be relieved of any of
its obligations to provide Services pursuant to this Agreement if,
following the delivery of such written notice but prior to
30 days following such delivery, such Service Recipient
delivers written notice to the Service Provider setting forth in
detail the reasons that such charges are not due and payable. If
the Service Provider determines in good faith that such amounts are
still due and payable and such Service Recipient has not paid such
amounts within five (5) Business Days of such notice, the
Service Provider may suspend all Services under this Agreement and
the disputed invoices shall be referred to resolution under
Section 10.7 hereunder.
(c) Each Service
Recipient shall promptly notify the Service Provider in writing of
any amounts billed to it that are in dispute. Upon receipt of such
notice, the Service Provider will research the items in question in
a reasonably prompt manner and cooperate to resolve any differences
with such Service Recipient. In the event that the relevant Parties
mutually agree that any amount that was paid by such Service
Recipient was not properly owed, the Service Provider will refund
that amount to such Service Recipient within 20 days of the
delivery of such notice (or, alternatively, the Service Provider
may deduct the dollar amount from the next invoice submitted to
such Service Recipient). In the event agreement is not reached by
the relevant Parties within 30 days of delivery of the notice
referred to above, the matter shall be referred to resolution in
accordance with Section 10.7.
Section 1.10
Interruption of Services . Except as otherwise provided
herein, the Service Provider will use its commercially reasonable
efforts to provide uninterrupted Services through the Term. In the
event, however, that the Service Provider or its respective
suppliers or subcontractors are wholly or partially prevented from
providing a Service or Services to a Service Recipient or if a
Service or Services are interrupted or suspended, in either case by
reason of any force majeure event set forth in Section 10.1,
or the Service Provider shall deem it reasonably necessary to
suspend delivery of a Service hereunder for purposes of
maintenance, repair or replacement of equipment parts or
structures, the Service Provider shall not be obligated to deliver
such Service during such periods provided that the Service
Provider: (a) has given, whenever possible, reasonable written
notice of the interruption in accordance with Section 10.6
within a reasonable period of time, explaining the reason, purpose
and likely duration thereof; and (b) use commercially
reasonable efforts to minimize the duration and impact of the
interruption. If such interruption of Services has a significant
negative impact on a Service Recipient’s business and the
Service Provider cannot readily reinstate the Service involved, the
Service Provider will use its commercially reasonable efforts to
assist any
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such Service Recipient in
securing alternative services to minimize such negative impact on
such Service Recipient.
Section 1.11
Supervision and Compensation . The Service Provider shall
select, employ, pay, supervise, direct and discharge all the
personnel providing Services hereunder. Subject to
Section 1.7, the Service Provider shall be solely responsible
for the payment of all benefits and any other direct and indirect
compensation for Service Provider personnel assigned to perform
services under this Agreement, as well as such personnel’s
worker’s compensation insurance, employment taxes, and other
employer liabilities relating to such personnel as required by law.
The Service Provider shall be an independent contractor in
connection with the performance of Services hereunder and the
employees performing Services in connection herewith shall not be
deemed to be employees of any Service Recipient.
Section 1.12
Staffing of Personnel . The Service Provider shall be solely
responsible for assigning personnel to perform the Services, which
personnel will be instructed by the Service Provider to perform the
Services in a timely, efficient and workmanlike manner.
Section 1.13
Limitation of Damages . Notwithstanding anything to the
contrary contained in this Agreement, the Service Provider shall
not be liable for any claim in respect of Services relating to the
external reporting of any Service Recipient or any of its
Subsidiaries (including those Services provided by the Service
Provider to the Service Recipient(s) set forth in the relevant
Exhibits), except to the extent that such claim arises from the
willful misconduct or gross negligence of the Service Provider.
Furthermore, Service Recipient agrees and acknowledges, that
notwithstanding any assistance from Service Provider in connection
with the preparation of any of Service Recipient’s financial
statements, Service Recipient shall have sole responsibility and
control of the preparation and content of any of its financial
statements.
ARTICLE II
MUTUAL OBLIGATIONS; COVENANTS
Section 2.1
Legal Actions .
(a) Within five
Business Days of any Party becoming a party to, or threatened with,
or otherwise receiving notice of, any legal or regulatory
proceeding or investigation (including inquiries or complaints from
any federal agency, state attorney general’s office, from a
legislator on behalf of a constituent or from any Better Business
Bureau or similar organization) (in each case, a “
Proceeding ”) arising out of or in connection with the
Services provided hereunder, it is agreed that such Party will
promptly provide written notification of such event to the other
relevant Party and, to the extent reasonably requested or
appropriate, the other relevant Party will cooperate with such
Party to defend, settle, compromise or otherwise resolve such
Proceeding; provided that any costs incurred by the other relevant
Party related to its cooperation shall be borne
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by the Party against whom the
Proceeding has been brought if it is determined that such Party has
been negligent or engaged in willful misconduct.
(b) No Party shall
have the authority to institute, prosecute or maintain any
Proceeding on behalf of any other Party without the prior written
consent of the other Party.
(c) This
Section 2.1 shall not apply to the extent provided otherwise
by the provisions of ARTICLE VII.
Section 2.2
Providing Periodic Reports . The Service Provider will
provide, upon reasonable written notice, such periodic reports with
respect to the Services it provides hereunder as is reasonably
requested by a Service Recipient, including such reports as are
specified in the relevant Exhibits.
Section 2.3
Means of Providing Services . With respect to any particular
Service to be provided hereunder, the Service Provider shall,
unless otherwise specified in the Exhibits, determine the means and
resources used to provide such Service in accordance with its
prudent business judgment.
Section 2.4
Further Assurances . Each of Cendant, Cendant Operations and
the PHH Entities shall execute and deliver such further documents
and shall take such other actions as each of them may reasonably
request of the other as may be necessary to effect or enable the
provision of the Services contemplated hereunder.
ARTICLE III
TAX MATTERS
Section 3.1
Service Taxes . Each Service Recipient shall pay or cause to
be paid all sales, service, valued added, use, excise, occupation,
and other similar taxes and duties (together in each case with all
interest, penalties, fines and additions thereto) that are assessed
against the Parties on the provision of Services as a whole, or any
particular Service (including with respect to amounts paid by the
Service Provider to third parties), including Additional Services,
received by any Service Recipient or any of its Subsidiaries from
the Service Provider or any of its Affiliates pursuant to the terms
of this Agreement (collectively, “ Service Taxes
”). If required under applicable law (or, in the case of
Service Taxes relating to amounts paid by the Service Provider to
third parties), the Service Provider shall invoice the relevant
Service Recipient for the full amount of all Service Taxes, and
such Service Recipient shall pay, in addition to the other amounts
required to be paid pursuant to the terms of this Agreement, such
Service Taxes to the Service Provider.
Section 3.2
Limitation of Damages .