Exhibit 10.7
TRANSITION SERVICES
AGREEMENT
among
CENDANT CORPORATION,
CENDANT OPERATIONS,
INC.
and
PHH CORPORATION
PHH VEHICLE MANAGEMENT
SERVICES LLC (d/b/a PHH Arval)
CENDANT MORTGAGE
CORPORATION
Dated as of
January 31, 2005
TABLE OF CONTENTS
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ARTICLE I SERVICES
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Section 1.1
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Provision of Services |
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Section 1.2
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Additional Services |
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Section 1.3
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Obligations as to Additional
Services |
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Section 1.4
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Term of Agreement and Services |
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Section 1.5
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Subcontracting of Services |
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Section 1.6
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Standard of Service |
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Section 1.7
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Right to Decline Services |
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Section 1.8
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Compensation and Other Payments |
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Section 1.9
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Billing and Payment Terms |
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Section 1.10
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Interruption of Services |
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Section 1.11
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Supervision and Compensation |
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Section 1.12
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Staffing of Personnel |
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Section 1.13
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Limitation of Damages |
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ARTICLE II MUTUAL OBLIGATIONS; COVENANTS
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Section 2.1
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Legal Actions |
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Section 2.2
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Providing Periodic Reports |
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Section 2.3
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Means of Providing Services |
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Section 2.4
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Further Assurances |
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ARTICLE III TAX MATTERS
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Section 3.1
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Service Taxes |
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Section 3.2
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Limitation of Damages |
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ARTICLE IV ACCESS TO INFORMATION AND PERSONNEL
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Section 4.1
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Access to Information |
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Section 4.2
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Litigation Cooperation |
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Section 4.3
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Attorney Client Privilege |
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ARTICLE V CONFIDENTIALITY
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Section 5.1
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Confidential Information |
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ARTICLE VI DISCLAIMER AND LIMITATION OF LIABILITY
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Section 6.1
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Disclaimer of Warranties |
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Section 6.2
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Limitation of Consequential
Damages |
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ARTICLE VII INDEMNIFICATION
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Section 7.1
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General Cross Indemnification |
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Section 7.2
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Procedure |
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Section 7.3
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Other Matters |
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ARTICLE VIII OTHER PROVISIONS
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Section 8.1
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Records |
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Section 8.2
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Inspection Rights |
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ARTICLE IX TERMINATION
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Section 9.1
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Termination |
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Section 9.2
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Termination Notices |
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Section 9.3
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Consequences of Termination |
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Section 9.4
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Survival |
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ARTICLE X MISCELLANEOUS
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Section 10.1
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Force Majeure |
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Section 10.2
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Assignment |
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Section 10.3
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Relationship of the Parties |
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Section 10.4
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Governing Law and Submission to
Jurisdiction |
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Section 10.5
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Entire Agreement |
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Section 10.6
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Notices |
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Section 10.7
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Negotiation and Mediation |
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Section 10.8
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Conflicting Provisions |
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Section 10.9
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Severability |
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Section 10.10
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Interpretation |
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Section 10.11
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Counterparts |
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Section 10.12
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Further Cooperation |
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Section 10.13
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Amendment and Waiver |
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Section 10.14
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Duly Authorized Signatories |
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Section 10.15
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Waiver of Trial By Jury |
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Section 10.16
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Descriptive Headings |
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Section 10.17
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No Third Party Beneficiaries |
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Section 10.18
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Binding Nature of Agreement |
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Section 10.19
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Certain Definitions |
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Exhibits:
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1
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Human Resources |
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Financial Systems Management |
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Payroll |
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Accounts Payable |
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Information Technology Services
Between PHH and Avis |
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Information Technology Services
Between Cendant and PHH VMS |
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Information Technology Services
Between Cendant, PHH Mortgage and CSSG |
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Cendant Telecommunications
Services |
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Treasury Services |
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External Reporting Services |
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Corporate Accounting Services |
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Procurement Solutions |
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Public and Regulatory Affairs |
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TRANSITION SERVICES AGREEMENT (this “ Agreement
”), dated as of January 31, 2005 (the “
Effective Date ”), by and among Cendant Operations,
Inc., a Delaware corporation (“ Cendant Operations
”), Cendant Corporation, a Delaware corporation (“
Cendant ”), PHH Corporation, a Maryland corporation
(“ PHH ”), PHH Vehicle Management Services LLC
(d/b/a PHH Arval), a Delaware limited liability company (“
PHH Arval ”), and Cendant Mortgage Corporation (to be
renamed “PHH Mortgage Corporation”), a New Jersey
corporation (“ PMC ,” and together with PHH and
PHH Arval, the “ PHH Entities ”). Each of
Cendant Operations, Cendant and the PHH Entities is sometimes
referred to herein as a “ Party ” and
collectively, as the “ Parties .”
W I
T N E S S E T
H:
WHEREAS,
Cendant, Cendant Operations and the PHH Entities have each
determined that it is desirable to enter into this Agreement, which
sets forth the terms of certain relationships and other agreements
among Cendant, Cendant Operations and the PHH Entities as of the
Effective Date.
NOW,
THEREFORE, in consideration of the premises and the
representations, warranties, covenants and agreements herein
contained, and intending to be legally bound, the Parties hereby
agree as follows:
ARTICLE I
SERVICES
Section 1.1 Provision of
Services . Upon the terms and subject to the conditions set
forth in this Agreement, Cendant Operations agrees to provide to
PHH, PHH Arval and PMC, and PHH, PHH Arval and PMC agree to provide
to Cendant, those services described in the exhibits (collectively,
the “ Exhibits ”) attached hereto, each on and
pursuant to the terms set forth therein (together, with the
Additional Services (as defined in Section 1.2), the “
Services ”).
Section 1.2 Additional
Services . From time to time during the Term (as defined in
Section 1.4), a Service Recipient may find it desirable to
request, in addition to the Services described in the applicable
Exhibits, additional services to be made available to such Service
Recipient by the Service Provider (“ Additional
Services ”). In the event that such Service Recipient
makes a written request that the Service Provider provide
Additional Services and the Service Provider agrees to provide such
Additional Services, the relevant Parties shall negotiate in good
faith and execute amendments to the relevant Exhibits for such
Additional Services that shall set forth, among other things,
(a) the time period during which the Additional Services shall
be provided, (b) a description of the Additional Services, and
(c) the estimated charge for the Additional Services. The
Service Provider’s obligations with respect to providing any
such Additional Services shall become effective only upon an
amendment to the relevant Exhibits being duly executed and
delivered by the Service Provider and the relevant Service
Recipient. It is understood that the Service Provider has no
obligation to provide
Additional Services and may
reject any request by any Service Recipient for Additional Services
for any reason or for no reason.
Section 1.3 Obligations as to
Additional Services . The Service Provider agrees to enter into
discussions with any Service Recipient to provide any Additional
Services that (i) such Service Recipient is unable to obtain
from a third party provider, (ii) are directly dependent upon
or inextricably intertwined with the Services and (iii) were
inadvertently and unintentionally omitted from the list of
Services; provided, however, that the Service Provider shall not be
obligated to provide such Additional Services if, following
good-faith negotiation, the relevant Parties are unable to reach
agreement on such terms.
Section 1.4 Term of Agreement
and Services . The term of each Service identified in the
Exhibits shall commence upon the Closing Date and, unless earlier
terminated by the relevant Parties as provided herein, shall expire
on the date as set forth for each Service in the relevant Exhibits
(the “ Term ”).
Section 1.5 Subcontracting of
Services . Each Service Recipient acknowledges that prior to
the Effective Date, the Service Provider may have subcontracted
with unaffiliated third parties to provide services in connection
with all or any portion of the Services to be provided hereunder.
The Service Provider reserves the right at any time to subcontract
with either an affiliate or unaffiliated third parties to provide
the Services or to enter into new subcontract relationships for any
Service provided that the level of service remains consistent with
the level of service previously provided to the Service
Recipient.
Section 1.6 Standard of
Service . The Service Provider agrees that in providing (or
causing others to provide) the Services under this Agreement, it
shall (and shall cause each affiliate or advisor and, to the extent
practicable, any or other third-party service provider to):
(i) conduct itself in accordance with (A) standards of
quality consistent with the standards applied by the Service
Provider as of the Effective Date with respect to the specific
matters in question, and (B) standards of quality consistent
with those applied by the Service Provider hereafter (or in the
event of provision of Services by an unaffiliated third party, at
the time of entry into such subcontract) with respect to the
specific matters in question in its own business; (ii) comply
in all material respects with all laws, regulations and orders
applicable to the conduct of the activities contemplated hereby;
and (iii) comply in all material respects with any applicable
standards, procedures, policies, operating guidelines, practices
and instructions set forth in the Exhibits, describing the relevant
Services. Notwithstanding the foregoing, it shall not be deemed to
be a breach of this Agreement if the Service Provider fails to meet
the standards required under this Section 1.6 because of the
failure of a Service Recipient to cooperate with or provide
information or services to the Service Provider as required under
this Agreement.
(a) In addition to the provisions of
Section 1.6, if a Service Recipient desires a higher quality
of the Services than the Service Provider is otherwise obligated to
provide pursuant to Section 1.6 or any of the other provisions
of this
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Agreement, including the
Exhibits, such Service Recipient will be entitled to receive such
higher level of quality after giving no less than 30 days’
prior written notice to the Service Provider if (i) such
Service Recipient agrees to pay for all additional Actual Costs
associated with such increased level and (ii) in the sole
judgment of the Service Provider, such increased level does not
impose an additional burden on the Service Provider.
(b) The Service Provider shall
promptly notify the relevant Service Recipient of any event or
circumstance of which the Service Provider or any of its
representatives has knowledge that would or would be reasonably
likely to cause a disruption in the Services.
Section 1.7 Right to Decline
Services . Notwithstanding anything contained herein or in the
Exhibits, the Service Provider may decline to provide all or any
part of any particular Services, if the Service Provider reasonably
believes that the performance of its obligations relating thereto
would violate any applicable law, regulation, judicial or
administrative ruling or decision, any property right or agreement
or any announcement, policy or standard applicable to its business,
but only (a) to the extent reasonably necessary for the
Service Provider to ensure compliance therewith, (b) after the
Service Provider has applied commercially reasonable efforts to
reduce the amount and/or effect of any such restrictions and
(c) after the Service Provider has delivered written notice to
each relevant Service Recipient specifying in reasonable detail the
nature of the applicable restrictions and of any proposed resulting
modification in the Service Provider’s obligations.
Section 1.8 Compensation and
Other Payments . Each Service Recipient agrees to pay the
Service Provider, in accordance with Section 1.9, an amount
equal to the sum of the following items (collectively, the “
Service Recipient Payables ”):
(a) An amount in cash equal to the
amounts set forth in the relevant Exhibits;
(b) If applicable, the Actual Cost of
any Additional Services provided by the Service Provider pursuant
to Section 1.2; and
(c) If applicable, incremental
increases in the Actual Cost of Services for increased levels of
Services provided by the Service Provider pursuant to
Section 1.6(a).
Section 1.9 Billing and Payment Terms .
(a) Each Service Recipient agrees to
pay the Service Provider in accordance with, and subject to, the
billing and payment terms set forth in the Exhibits for each of the
Services. Amounts not paid in accordance with this
Section 1.9(a) within the period due as set forth in the
Exhibits shall accumulate interest at the rate of 10 percent
per annum or the maximum lawful rate, whichever is less (such rate
being referred to herein as the “ Interest Rate
”); provided , however , that no Cendant
Entity, in its capacity as a Service Recipient, shall have any
obligation whatsoever to pay to any PHH Entity, in its capacity as
Service Provider, any such interest. Upon the termination of
the
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Services, the Service
Provider will invoice the Service Recipient for Services incurred
or other applicable charges since the last invoice in accordance
with the terms and conditions set forth herein and in the relevant
Exhibits.
(b) In the event a Service Recipient
does not pay any sum, or any part thereof, in accordance with this
Section 1.9, the Service Provider shall, effective
30 days following the delivery of written notice to such
Service Recipient of such payment default, have no further
obligation pursuant to this Agreement to provide Services to such
Service Recipient until such unpaid balance plus all accrued
interest at the applicable Interest Rate shall have been paid;
provided that the Service Provider shall not be relieved of any of
its obligations to provide Services pursuant to this Agreement if,
following the delivery of such written notice but prior to
30 days following such delivery, such Service Recipient
delivers written notice to the Service Provider setting forth in
detail the reasons that such charges are not due and payable. If
the Service Provider determines in good faith that such amounts are
still due and payable and such Service Recipient has not paid such
amounts within five (5) Business Days of such notice, the
Service Provider may suspend all Services under this Agreement and
the disputed invoices shall be referred to resolution under
Section 10.7 hereunder.
(c) Each Service Recipient shall
promptly notify the Service Provider in writing of any amounts
billed to it that are in dispute. Upon receipt of such notice, the
Service Provider will research the items in question in a
reasonably prompt manner and cooperate to resolve any differences
with such Service Recipient. In the event that the relevant Parties
mutually agree that any amount that was paid by such Service
Recipient was not properly owed, the Service Provider will refund
that amount to such Service Recipient within 20 days of the
delivery of such notice (or, alternatively, the Service Provider
may deduct the dollar amount from the next invoice submitted to
such Service Recipient). In the event agreement is not reached by
the relevant Parties within 30 days of delivery of the notice
referred to above, the matter shall be referred to resolution in
accordance with Section 10.7.
Section 1.10 Interruption of
Services . Except as otherwise provided herein, the Service
Provider will use its commercially reasonable efforts to provide
uninterrupted Services through the Term. In the event, however,
that the Service Provider or its respective suppliers or
subcontractors are wholly or partially prevented from providing a
Service or Services to a Service Recipient or if a Service or
Services are interrupted or suspended, in either case by reason of
any force majeure event set forth in Section 10.1, or the
Service Provider shall deem it reasonably necessary to suspend
delivery of a Service hereunder for purposes of maintenance, repair
or replacement of equipment parts or structures, the Service
Provider shall not be obligated to deliver such Service during such
periods provided that the Service Provider: (a) has given,
whenever possible, reasonable written notice of the interruption in
accordance with Section 10.6 within a reasonable period of
time, explaining the reason, purpose and likely duration thereof;
and (b) use commercially reasonable efforts to minimize the
duration and impact of the interruption. If such interruption of
Services has a significant negative impact on a Service
Recipient’s business and the Service Provider cannot readily
reinstate the Service involved, the Service Provider will use its
commercially reasonable efforts to assist any
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such Service Recipient in
securing alternative services to minimize such negative impact on
such Service Recipient.
Section 1.11 Supervision and
Compensation . The Service Provider shall select, employ, pay,
supervise, direct and discharge all the personnel providing
Services hereunder. Subject to Section 1.7, the Service
Provider shall be solely responsible for the payment of all
benefits and any other direct and indirect compensation for Service
Provider personnel assigned to perform services under this
Agreement, as well as such personnel’s worker’s
compensation insurance, employment taxes, and other employer
liabilities relating to such personnel as required by law. The
Service Provider shall be an independent contractor in connection
with the performance of Services hereunder and the employees
performing Services in connection herewith shall not be deemed to
be employees of any Service Recipient.
Section 1.12 Staffing of
Personnel . The Service Provider shall be solely responsible
for assigning personnel to perform the Services, which personnel
will be instructed by the Service Provider to perform the Services
in a timely, efficient and workmanlike manner.
Section 1.13 Limitation of
Damages . Notwithstanding anything to the contrary contained in
this Agreement, the Service Provider shall not be liable for any
claim in respect of Services relating to the external reporting of
any Service Recipient or any of its Subsidiaries (including those
Services provided by the Service Provider to the Service
Recipient(s) set forth in the relevant Exhibits), except to the
extent that such claim arises from the willful misconduct or gross
negligence of the Service Provider. Furthermore, Service Recipient
agrees and acknowledges, that notwithstanding any assistance from
Service Provider in connection with the preparation of any of
Service Recipient’s financial statements, Service Recipient
shall have sole responsibility and control of the preparation and
content of any of its financial statements.
ARTICLE II
MUTUAL OBLIGATIONS;
COVENANTS
Section 2.1 Legal Actions
.
(a) Within five Business Days of any
Party becoming a party to, or threatened with, or otherwise
receiving notice of, any legal or regulatory proceeding or
investigation (including inquiries or complaints from any federal
agency, state attorney general’s office, from a legislator on
behalf of a constituent or from any Better Business Bureau or
similar organization) (in each case, a “ Proceeding
”) arising out of or in connection with the Services provided
hereunder, it is agreed that such Party will promptly provide
written notification of such event to the other relevant Party and,
to the extent reasonably requested or appropriate, the other
relevant Party will cooperate with such Party to defend, settle,
compromise or otherwise resolve such Proceeding; provided that any
costs incurred by the other relevant Party related to its
cooperation shall be borne
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by the Party against whom
the Proceeding has been brought if it is determined that such Party
has been negligent or engaged in willful misconduct.
(b) No Party shall have the authority
to institute, prosecute or maintain any Proceeding on behalf of any
other Party without the prior written consent of the other
Party.
(c) This Section 2.1 shall not
apply to the extent provided otherwise by the provisions of ARTICLE
VII.
Section 2.2 Providing
Periodic Reports . The Service Provider will provide, upon
reasonable written notice, such periodic reports with respect to
the Services it provides hereunder as is reasonably requested by a
Service Recipient, including such reports as are specified in the
relevant Exhibits.
Section 2.3 Means of
Providing Services . With respect to any particular Service to
be provided hereunder, the Service Provider shall, unless otherwise
specified in the Exhibits, determine the means and resources used
to provide such Service in accordance with its prudent business
judgment.
Section 2.4 Further
Assurances . Each of Cendant, Cendant Operations and the PHH
Entities shall execute and deliver such further documents and shall
take such other actions as each of them may reasonably request of
the other as may be necessary to effect or enable the provision of
the Services contemplated hereunder.
ARTICLE III
TAX MATTERS
Section 3.1 Service Taxes
. Each Service Recipient shall pay or cause to be paid all sales,
service, valued added, use, excise, occupation, and other similar
taxes and duties (together in each case with all interest,
penalties, fines and additions thereto) that are assessed against
the Parties on the provision of Services as a whole, or any
particular Service (including with respect to amounts paid by the
Service Provider to third parties), including Additional Services,
received by any Service Recipient or any of its Subsidiaries from
the Service Provider or any of its Affiliates pursuant to the terms
of this Agreement (collectively, “ Service Taxes
”). If required under applicable law (or, in the case of
Service Taxes relating to amounts paid by the Service Provider to
third parties), the Service Provider shall invoice the relevant
Service Recipient for the full amount of all Service Taxes, and
such Service Recipient shall pay, in addition to the other amounts
required to be paid pursuant to the terms of this Agreement, such
Service Taxes to the Service Provider.
Section 3.2 Limitation of
Damages . Notwithstanding anything to the contrary contained in
this Agreement, the Service Provider shall not be liable for any
claim in respect of Services relating to Taxes or Tax Returns of
any Service Recipient or any of its Subsidiaries (including those
Services provided by the Service Provider to the
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Service Recipient(s) set
forth in the relevant Exhibits), except to the extent that such
claim arises from the willful misconduct or gross negligence of the
Service Provider.
ARTICLE IV
ACCESS TO INFORMATION AND
PERSONNEL
Section 4.1 Access to
Information
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