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TRANSITION SERVICES AGREEMENT

Transition Agreement

TRANSITION SERVICES AGREEMENT | Document Parties: IDEARC INC. | VERIZON INFORMATION TECHNOLOGIES LLC  | IDEARC MEDIA CORP. You are currently viewing:
This Transition Agreement involves

IDEARC INC. | VERIZON INFORMATION TECHNOLOGIES LLC | IDEARC MEDIA CORP.

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Title: TRANSITION SERVICES AGREEMENT
Governing Law: New York     Date: 11/21/2006

TRANSITION SERVICES AGREEMENT, Parties: idearc inc. , verizon information technologies llc  , idearc media corp.
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Exhibit 10.1

EXECUTION COPY

 


TRANSITION SERVICES AGREEMENT

by and among

VERIZON INFORMATION TECHNOLOGIES LLC

and

IDEARC MEDIA CORP.

 



TRANSITION SERVICES AGREEMENT

Transition Services Agreement (this “ Agreement ”), dated as of November 17, 2006, by and among Verizon Information Technologies LLC (“ Supplier ”) and Idearc Media Corp. (“ SpinCo ”).

RECITALS

AGREEMENT

NOW THEREFORE, in consideration of the mutual promises and covenants contained herein, the parties agree as follows.

ARTICLE I

DEFINITIONS

Capitalized terms used in this Agreement but not defined herein shall have the meanings given them in the Distribution Agreement. Other capitalized terms, as used herein, have the meanings set forth below or elsewhere in this Agreement.

Accessed Information ” means information in the possession of Supplier or its Affiliates (other than information that is provided by SpinCo) that is accessed by, or otherwise made available to, SpinCo, its employees or contractors in connection with the Transition Services to be provided hereunder (whether or not such information was intended to be accessed by or made available to SpinCo).

Agreement ” has the meaning set forth in the preamble hereto.

Change ” has the meaning set forth in Section 3.2(b) hereto.

Change of Control ” means ( i ) any transaction or series of transactions in which any person or group (within the meaning of Rule 13d-5 under the Securities Exchange Act and Sections 13(d) and 14(d) of the Securities Exchange Act) that is a direct or indirect “beneficial owner” (as defined in Rule 13d-3 under the Securities Exchange Act), acquires by way of a stock issuance, stock purchase, tender offer, merger, consolidation or other business combination or otherwise, greater than 50% of the total voting power entitled to vote in the election of directors of SpinCo, ( ii ) any merger, consolidation, reorganization or other business combination with a Person in which SpinCo does not survive, ( iii ) any merger, consolidation, reorganization or other business combination in which SpinCo survives, but the shares of common stock outstanding of SpinCo or its ultimate controlling Affiliate immediately prior to such merger, consolidation, reorganization or other business combination represent 50% or less of the voting power of SpinCo after such merger, consolidation, reorganization or other business combination


and ( iv ) any transaction or series of transactions in which assets comprising more than 50% of the total assets of SpinCo and its Subsidiaries (in value) are sold to another Person.

Change Request ” has the meaning set forth in Section 3.2(b) hereto.

Conforming Change ” has the meaning set forth in Section 3.2(a) hereto.

Distribution Agreement ” means that distribution agreement dated as of November 13, 2006 by and between Verizon Communications Inc. and Idearc Inc., as amended from time to time.

Fixed Monthly Service Fee ” has the meaning set forth in Section 2.1(a) hereto.

Force Majeure Event ” has the meaning set forth in Section 21.14 hereto.

Initial Payment ” has the meaning set forth in Section 5.2(a) hereto.

Schedules ” has the meaning set forth in Section 2.1 hereof.

Service Fee ” has the meaning set forth in Section 2.5 hereto.

Service Modification ” has the meaning set forth in Section 3.2(b) hereto.

Single Point of Contact ” has the meaning set forth in Section 10.1 hereto.

Special Services ” has the meaning set forth in Section 2.3 hereto.

Special Services Fees ” has the meaning set forth in Section 2.3 hereto.

Supplier ” has the meaning set forth in the preamble hereto.

Supplier License Fees ” has the meaning set forth in Section 2.2 hereto.

SpinCo ” has the meaning set forth in the preamble hereto.

Third Party Vendor Costs ” has the meaning set forth in Section 2.2 hereto.

Transition Service ” has the meaning set forth in Section 2.1 hereto.

Unit Based Service Fee ” has the meaning set forth in Section 2.1 hereto.

Verizon ” means Verizon Communications Inc. and its Affiliates (for the avoidance of doubt, neither SpincCo nor its subsidiaries shall be deemed to be Affiliates of Verizon Communications Inc.)

 

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ARTICLE II

TRANSITION SERVICES

2.1. Transition Services and Fees . Following the Closing, and subject to the terms and conditions hereof, Supplier shall arrange for, procure, aggregate and otherwise cause its Affiliates and their employees and agents to provide to SpinCo and its Affiliates for use in the Spinco Business during the term hereof, the services listed on the schedules (the “Schedules”) attached hereto and made a part hereof (collectively, the “ Transition Services ” and each service, a “ Transition Service ”). The Schedules include, for each Transition Service, ( i ) a description of the service (or group of related services) to be performed, ( ii ) significant performance requirements of Supplier or its Affiliates and SpinCo and other special terms and conditions relating directly to the services to be performed, and ( iii ) the base service fee or methodology to calculate the base service fee to be paid to Supplier, including monthly fixed payments (a “ Fixed Monthly Service Fee ”) or per unit fees or costs (a “ Unit Based Service Fee ”) as applicable. In the event of a conflict between the express terms and conditions of a Schedule and the terms and conditions of this Agreement (excluding for this purpose the Schedules), the express terms and conditions of the Schedules will control.

2.2. Third Party Vendor Costs . In order to provide the Transition Services, the parties acknowledge and agree that it may be necessary for Supplier to pay third party suppliers or vendors incremental or other costs and expenses or new costs or expenses incidental to Supplier’s providing transition support for SpinCo, including without limitation, programming fees, Taxes, maintenance fees, initiation and set up costs and license fees and costs associated with any third party intellectual property (such fees, the “ Supplier License Fees ” and collectively with all other amounts referred to in this Section 2.2, the “ Third Party Vendor Costs ”). Such amounts shall be included in the amounts payable to Supplier pursuant to Article V.

2.3. Special Services Fees . SpinCo may request that Supplier or its Affiliates participate in meetings, telephone calls, training or other consultations beyond what is expressly provided for in the Schedules and which may be (a) necessary for Supplier and its Affiliates or SpinCo to perform their requirements as described in the Schedules, (b) desirable to SpinCo in order to perform its requirements described in the Schedules or (c) desirable to SpinCo in connection with the usage of the Verizon Proprietary Software (all such services in clauses, the “ Special Services ”). Supplier and its Affiliates shall provide reasonable services as requested following the Closing until the end of the term of this Agreement, at the rate of $89 per hour (such fees for Special Services the “ Special Services Fees ”)

In addition to any amounts payable pursuant to the preceding paragraph, SpinCo shall reimburse the Supplier for all reasonable out-of-pocket travel related costs (which shall

 

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be incurred in accordance with Supplier’s travel and expense policies) in connection with providing any Special Services hereunder.

2.4. Service Fee . Supplier shall administer this Agreement with respect to the delivery of Transition Services. As more fully described in Article X and subject to specific arrangements set forth in the Schedules, Supplier will coordinate all communications, questions and problem resolution with respect to all Transition Services. SpinCo shall pay Supplier for Unit Based Service Fees, Special Service Fees, Fixed Monthly Service Fees and Third Party Vendor Costs , as applicable, for each Transition Service as hereinafter described in Article V (collectively, the “ Service Fee ”). Without limiting the obligation of SpinCo under Article V, Supplier shall be responsible to pay its Affiliates for any Transition Services or Special Services provided and third party vendors for Third Party Vendor Costs. The Service Fee is exclusive of any Taxes.

2.5. Performance by SpinCo . SpinCo agrees to perform in a timely fashion those tasks, and to provide the personnel, facilities and accurate information, as are expressly set forth in the Schedules. In addition, SpinCo agrees to use commercially reasonable efforts to cooperate with Supplier and its Affiliates, and to perform in a timely fashion, those additional commercially reasonable tasks directly related to the Transition Services which Supplier may request.

ARTICLE III

SCOPE OF SERVICES; CHANGES

3.1. General Scope . Transition Services include only services and functions as were provided to support the domestic operations of Verizon Information Services Inc. and its subsidiaries (collectively, “VIS”), as applicable, on the date immediately prior to the Closing Date, unless the service descriptions on the Schedules specifically indicate otherwise. Unless specifically set forth on the Schedules or specifically allowed or agreed pursuant to the provisions hereof, neither Supplier nor its Affiliates will provide any additional, modified, general or customized services.

3.2. Changes in Scope .

(a) The parties acknowledge and agree that Supplier and its Affiliates shall initially provide the Transition Services utilizing systems and databases used to support the domestic operations and business of VIS immediately prior to the Closing Date and will generally adhere to the policies, practices and methodologies used to support the domestic operations and business of VIS immediately prior to the Closing Date, except for those policies, practices and methodologies that Supplier determines are no longer applicable due to the fact that SpinCo is no longer an affiliate of Verizon. During the term of this Agreement, Supplier may at any time modify the Transition Services, as necessary or desirable, to allow for continued or conforming use of the then-existing systems and databases and to allow for continued or conforming adherence to the then-existing policies, practices and

 

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methodologies, which Supplier or its Affiliates then use to provide similar services to Supplier’s Affiliates (each, a “Conforming Change”), provided that the Conforming Change complies with applicable Law and Spinco shall not be charged for any additional costs in connection with the implementation of such Conforming Change. Prior to the implementation of a Conforming Change, Supplier will provide SpinCo with written notice of such change.

(b) During the term, in addition to the Conforming Changes, the parties may, in accordance with the procedures specified in this Article III, ( i ) mutually agree in writing to modify the terms and conditions relating to any of the Transition Services (a “ Service Modification ”) or ( ii ) mutually agree in writing upon the terms and conditions relating to the provision of services that are in addition to any Transition Services (an “ Additional Service ”). In the event either of the parties desires a Service Modification or an Additional Service (in each case, a “ Change ”), the party requesting the Change shall deliver a written description of the proposed Change (each, a “ Change Request ”) to the other party’s Single Point of Contact (as defined in Article X).

(c) All Change Requests by either party must be consented to by the other party’s Single Point of Contact in writing before either party has any obligation with respect to the proposed Change. Either party may decline to consent to any Change Request for any reason in its sole discretion.

(d) If a Conforming Change occurs or a Change Request is approved in accordance with this Article III, the definition of Transition Services and The Schedules will be deemed amended to reflect the implementation of the Conforming Change or Change Request as well as any other terms and conditions agreed upon by the parties in writing.

ARTICLE IV

INTELLECTUAL PROPERTY; ACCESS TO INFORMATION

4.1. Third Party Intellectual Property . SpinCo understands that certain rights and licenses to use third party intellectual property are required to provide Transition Services, and that, except as specifically contemplated by the Intellectual Property Agreement, SpinCo shall not be entitled to have possession of or use the Company’s or its Subsidiaries’ third party intellectual property after Closing unless SpinCo or its Affiliates have separate licenses from the third parties. Supplier’s obligations hereunder to provide Transition Services that require third party intellectual property are subject to such third party granting Supplier a valid and enforceable license (or waiving the requirement to obtain a license) to use its intellectual property for the purposes described in the Agreement. Supplier will use its commercially reasonable efforts (without any obligation to make any payments except to the extent reimbursed hereunder) to obtain such licenses or waivers, or if such licenses or waivers cannot be obtained, to attempt to provide such Transition Services in a manner that does not cause it or SpinCo to infringe on such third party’s rights (so long as

 

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such other manner does not disrupt Supplier’s operations or cause it to incur any cost that will not be reimbursed hereunder).

4.2. Confidential Information/Publicity

(a) Confidential Information means information that is disclosed or made available by or on behalf of a Party hereto or its Affiliates ( collectively the “Disclosing Party”) to the other Party (together with its directors, officers, employees and authorized contractors, the “Receiving Party”) in connection with either Party’s performance of its obligations and duties or exercise of its rights pursuant to this Agreement. Confidential Information may be disclosed in written or other tangible form (including on magnetic media) or by oral, visual or other means.

(b) Confidential Information does not include any information which:

(i) prior to, at, or after Receiving Party’s receipt, is published or becomes otherwise known by or available to the public through no act or omission by Receiving Party in violation hereof or other wrongful act;

(ii) is provided to Receiving Party without restriction by a person or entity (other than Disclosing Party) who has a bona fide right to make such information available without restriction;

(iii) is independently developed by or on behalf of Receiving Party without use of the Confidential Information of Disclosing Party; or

(iv) is made available to the Receiving Party pursuant to the terms of other commercial agreements entered into by Verizon, on the one hand and SpinCo, on the other.

For the avoidance of doubt, (X) Accessed Information, (Y) information in any form, that is received or learned by SpinCo (as a result of the receipt of services hereunder) regarding Verizon’s employees, Verizon’s customers or potential customers, whether in personally identifiable for or not, and (Z) Verizon “CPNI” (as that term is or may subsequently be defined in the Communications Act of 1934, as amended (the “Act”) shall be deemed to be Supplier Confidential Information. In addition to any restrictions under this Agreement SpinCo’s access to, and use of Verizon CPNI shall be subject to the requirements and restrictions on use contained in the Act.

4.3. During the term of this Agreement and for a period of three (3) years from the date of its expiration or termination or the expiration or termination of all extensions thereto (and for an indefinite period as to Verizon CPNI),, the Receiving Party agrees to maintain in strict confidence all Confidential Information.

 

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4.4. Receiving Party will use the Confidential Information only for the specific purposes set forth in the Schedules attached to this Agreement. Receiving Party will not, without obtaining Disclosing Party’s prior written consent, use a Disclosing Party’s Confidential Information for the marketing of services to the Disclosing Party or its Affiliates, nor will Receiving Party use the Disclosing Party’s Confidential Information in order to contact Disclosing Party’s customers or employees (other than in connection with contractual relationships between the Parties) without obtaining the Disclosing Party’s prior written consent. The Receiving Party will use, and will take reasonable steps to arrange for other persons authorized to receive the Disclosing Party’s Confidential Information to use, the same degree of care to protect the Disclosing Party’s Confidential Information as it uses to protect its own confidential information, but in no event less than a reasonable degree of care. Notwithstanding any provision in this agreement to the contrary, neither Party nor any of its respective Affiliates shall intercept, collect, retain or otherwise use the content of any Confidential Information except as is reasonably necessary to carry out the terms of this Agreement, is otherwise permitted by this Agreement, or pursuant to a valid order of a judicial or other competent authority.

4.5. Except as expressly provided in this Agreement, a Receiving Party shall not have any rights of use or ownership in the Confidential Information. The Disclosing Party makes no representation and warranty as to accuracy or completeness of any Confidential Information, all of which is provided on an “as is” basis. Except as expressly provided in this Agreement, all Confidential Information of a Disclosing Party shall remain the property of such Disclosing Party and shall either be returned by the Receiving Party to the Disclosing Party or destroyed upon request of the Disclosing Party. Upon such request, any abstracts, notes, memoranda or other documents containing any Confidential Information or any description, summary or analysis of any Confidential Information of the Disclosing Party shall be delivered to the Disclosing Party by the Receiving Party, or at the option of the Receiving Party, destroyed, provided that the Receiving Party provides written certification of such destruction signed by an officer of the Receiving Party upon written request of Disclosing Party. Notwithstanding any return of Confidential Information, all Confidential Information, including oral Confidential Information, will continue to be subject to the provisions of this Agreement. Notwithstanding the foregoing, a Receiving Party may retain copies of such Confidential Information in accordance with policies and procedures implemented by such persons in order to comply with applicable laws, regulations or other legal requirements; provided however that the provisions of this Agreement limiting use and disclosure of Confidential Information shall continue to apply, notwithstanding the expiration of the term of this Agreement, so long as a Receiving Party retains copies of such Information.

4.6. In the event that a Receiving Party is requested or becomes legally compelled (by oral questions, interrogatories, requests for information or documents, subpoena, investigative demand, or similar process) to disclose any of the Confidential Information, the Receiving Party will promptly provide the Disclosing Party with notice so

 

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that the Disclosing Party may seek a protective order or other appropriate remedy or waive compliance with the provisions of this Agreement. If, in the absence of a protective order or other remedy or waiver, the Receiving Party is, in the opinion of its counsel, legally compelled to disclose such Confidential Information to any tribunal or else stand liable for contempt or suffer other censure or penalty, the Receiving Party will furnish only that portion of the Confidential Information which is legally required to be furnished and will exercise its commercially reasonable efforts to obtain reliable assurance that confidential treatment will be accorded such Confidential Information.

4.7. Each Party acknowledges that any disclosure or misappropriation of the other Party’s Confidential Information in violation of this Agreement could cause irreparable harm, the amount of which may be extremely difficult to determine, thus potentially making any remedy at law or in damages inadequate. Each Party agrees that money damages might not be a sufficient remedy for any breach or threatened breach of this Article IV by a Receiving Party, its Affiliates or their respective officers, employees or contractors and that the Disclosing Party shall be entitled, as may be determined by a court of competent jurisdiction, to specific performance and injunctive or other equitable relief in the event of any such breach or threatened breach, in addition to all other remedies available to the Disclosing Party at law or in equity.

4.8. Except as expressly provided for in this Agreement and the Schedules hereto, the Accessed Information may not be copied, stored in electronic form or distributed or made available to any persons or parties other than designated SpinCo employees; provided, however, that SpinCo may provide access to the Accessed Information to specific contract employees or consultants who (a) are identified in a writing delivered to Supplier in advance of such access; (b) have agreed in writing to be bound by all of the use and non-disclosure obligations and restrictions of this agreement; and (c) will be accessing the Accessed Information through equipment that is under the supervision and control of SpinCo. SpinCo will be liable for any breach of the provisions of this Article IV by its officers, employees or contractors. In the event that SpinCo becomes aware of an unpermitted third party disclosure of Confidential Information hereunder, SpinCo shall promptly notify Verizon of such disclosure, and cooperate in the response and remediation of the disclosure. SpinCo will at all times comply with the systems access, security and privacy policies established from time to time by Verizon. SpinCo will adopt an employee code of conduct, in form and substance reasonably satisfactory to Verizon, which includes policies governing the safeguarding and use of third-party information.

4.9. In addition to the foregoing, SpinCo acknowledges that there may be circumstances where in SpinCo or its employees and authorized contractors are provided with the technical ability to access information in or functions of systems or databases of Supplier, but which Supplier has not agreed to permit SpinCo to in fact access to execute. Accordingly, where Supplier has instructed SpinCo as to the appropriate scope of access to information in Supplier systems and databases, or the appropriate scope of functions which

 

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SpinCo may execute, SpinCo acknowledges that it would be a material breach of this Agreement for SpinCo, its employees or contractors to either access information or to execute functions in excess of the permission granted by Supplier. Supplier further reserves the right to implement additional logical or technical restrictions, or segregation of databases, systems or functions, as it deems necessary to meet legal, regulatory or contractual obligations of Supplier, or to adhere to then-current corporate policies, provided however, that Supplier’s actions under this provision shall not affect Supplier’s obligations to deliver service as otherwise specified in this Agreement.

ARTICLE V

PAYMENT FOR TRANSITION SERVICES

5.1. Service for First Partial Month and First Full Month and Payment .

(a) Within thirty (30) calendar days after the end of the first full calendar month of the term of this Agreement, each full month of the term thereafter and any partial month thereafter, Supplier shall invoice SpinCo in arrears for ( i ) the aggregate Unit Based Service Fees, Special Service Fees, the Fixed Monthly Service Fees and Third Party Vendor Costs covering all Transition Services provided in the immediately preceding calendar month, or a pro-rata portion of such fees for any partial month and ( ii ) any Taxes arising from or relating to such payments. SpinCo shall pay each such invoice, less any amounts disputed in writing, within fifteen (15) business days of receipt.

(b) If SpinCo in good faith disputes owing any amount stated on an invoice, it shall notify Supplier in writing stating the amount of the dispute and giving the reasons for the dispute. The dispute shall be resolved pursuant to the provisions of Article XVIII below.

(c) All payments by SpinCo under this Agreement shall be in U.S. dollars by wire transfer of immediately available funds to Supplier&


 
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