EXHIBIT 10.2
FORM OF TRANSITION SERVICES
AGREEMENT
dated as of
,
2009
between
AMERICAN INTERNATIONAL GROUP,
INC.
and
TRANSATLANTIC HOLDINGS, INC.
TABLE OF CONTENTS
ARTICLE I
DEFINITIONS
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Section 1.01.
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Certain Defined Terms
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1
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ARTICLE II
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SERVICES AND ACCESS TO FACILITIES
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Section 2.01.
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Services
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4
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Section 2.02.
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Access to Facilities
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4
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Section 2.03.
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Additional Services and Access to
Additional Facilities
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4
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Section 2.04.
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Exception to Obligation to
Provide Services or Access to Facilities
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4
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Section 2.05.
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Standard of the Provision of
Services or Access to Facilities
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4
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Section 2.06.
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Change in Services or Access to
Facilities
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5
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Section 2.07.
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Services and Access to Facilities
Provided by Other Persons
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5
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Section 2.08.
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Personnel
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5
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Section 2.09.
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Cooperation
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6
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Section 2.10.
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Electronic and Other
Access
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6
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Section 2.11.
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No Agency
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7
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Section 2.12.
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Ownership of Intellectual
Property
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7
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Section 2.13.
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Divestitures
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8
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Section 2.14.
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Migration
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9
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Section 2.15.
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Primary Points of Contact for
this Agreement
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10
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ARTICLE III
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COSTS AND DISBURSEMENTS
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Section 3.01.
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Costs and
Disbursements
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11
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Section 3.02.
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No Right to Set-Off
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13
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ARTICLE IV
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WARRANTIES AND COMPLIANCE
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Section 4.01.
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Disclaimer of
Warranties
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13
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Section 4.02.
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Compliance with Laws and
Regulations
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13
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ARTICLE V
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LIMITED LIABILITY AND INDEMNIFICATION
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Section 5.01.
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Limited Liability of a
Provider
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Section 5.02.
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Indemnification of Each Recipient
by the Relevant Provider
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14
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Section 5.03.
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Indemnification of Each Provider
by the Relevant Recipient
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14
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Section 5.04.
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Additional Limitations on
Liability
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14
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Section 5.05.
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Insurance
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15
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Section 5.06.
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Procedures
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15
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Section 5.07.
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Exclusive Remedy
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15
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ARTICLE VI
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TERM AND TERMINATION
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Section 6.01.
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Term and Termination
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16
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Section 6.02.
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Termination Charges
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Section 6.03.
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Effect of Termination
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18
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Section 6.04.
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Force Majeure
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18
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ARTICLE VII
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REPRESENTATIONS AND WARRANTIES
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Section 7.01.
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Representations and Warranties of
AIG
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19
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Section 7.02.
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Representations and Warranties of
the Company
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20
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ARTICLE VIII
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GENERAL PROVISIONS
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Section 8.01.
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Treatment of Confidential
Information
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Section 8.02.
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Notices
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22
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Section 8.03.
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Severability
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24
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Section 8.04.
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Entire Agreement
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24
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Section 8.05.
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Assignment
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24
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Section 8.06.
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No Third-Party
Beneficiaries
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Section 8.07.
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Amendment; Waiver
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25
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Section 8.08.
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Dispute Resolution
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25
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Section 8.09.
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Governing Law; Waiver of Jury
Trial
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27
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ii
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Section 8.10.
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Rules of Construction
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27
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Section 8.11.
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Obligations of Parties
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28
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Section 8.12.
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Counterparts
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28
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Section 8.13.
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Effective Time
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28
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iii
TRANSITION SERVICES AGREEMENT
This
TRANSITION SERVICES AGREEMENT, dated as
of ,
2009 (this “ Agreement ”), is entered into by
and between American International Group, Inc., a Delaware
corporation (“ AIG ”), and Transatlantic
Holdings, Inc., a Delaware corporation (the “ Company
”).
RECITALS
WHEREAS,
AIG, American Home Assurance Company, a New York domiciled
insurance company (“ AHAC ”) and the Company
have entered into that certain Master Separation Agreement, dated
as of May 28, 2009 (as amended, modified or supplemented from time
to time in accordance with its terms, the “ Separation
Agreement ”), relating to the separation of the Company
from AIG; and
WHEREAS,
in connection with the Separation Agreement, AIG shall provide or
cause to be provided to the Company Entities certain services,
access to facilities, equipment, software and other assistance on a
transitional basis commencing immediately following the First Time
of Delivery and in accordance with the terms and subject to the
conditions set forth herein.
NOW,
THEREFORE, in consideration of the foregoing and the mutual
agreements contained herein, the Parties hereby agree as
follows:
ARTICLE I
DEFINITIONS
Section
1.01. Certain Defined Terms .
(a)
Unless otherwise defined herein, all capitalized terms used herein
shall have the same meanings as set forth in the Separation
Agreement.
(b)
The following capitalized terms used in this Agreement shall have
the meanings set forth below:
“
AAA ” shall have the meaning set forth in Section
8.08(b) .
“
Additional Facilities ” shall have the meaning set
forth in Section 2.03 .
“
Additional Services ” shall have the meaning set forth
in Section 2.03 .
“
Agreement ” shall have the meaning set forth in the
Preamble.
“
AHAC ” shall have the meaning set forth in the
Recitals.
“
AIG ” shall have the meaning set forth in the
Preamble.
“
AIG Contract Manager ” shall have the meaning set
forth in Section 2.15(a)(ii) .
“
AIG Entities ” means AIG and its Affiliates, excluding
the Company Entities.
“
AIG Indemnified Person ” means each AIG Entity and its
Representatives.
“
AIG Provider ” means AIG or a Provider that is an
Affiliate of AIG after the First Time of Delivery.
“
Archived Files ” shall have the meaning set forth in
Section 2.10(a) .
“
Company ” shall have the meaning set forth in the
Preamble.
“
Company Contract Manager ” shall have the meaning set
forth in Section 2.15(a)(i) .
“
Company Entities ” means the Company and the Company
Subsidiaries.
“
Company Indemnified Person ” means the Company and
each Company Subsidiary, their respective Affiliates and their
respective Representatives.
“
Confidential Information ” shall have the meaning set
forth in Section 8.01(a) .
“
Dispute ” shall have the meaning set forth in
Section 8.08 .
“
Facilities ” shall have the meaning set forth in
Section 2.02 .
“
Force Majeure ” means, with respect to a Party, an
event beyond the control of such Party or any Person acting on its
behalf, including acts of God, storms, floods, riots, fires,
earthquakes, sabotage, civil commotion or civil unrest, strikes,
lockouts or other labor difficulties, interference by civil or
military authorities, riots, insurrections or other hostilities,
embargo, fuel or energy shortage, acts of Governmental Authorities
(including bank closings and seizures and other Governmental
Orders), acts of war (declared or undeclared) or armed hostilities
or other national or international calamity or one or more acts of
terrorism or failure or interruption of networks or energy
sources.
“
Indemnified Person ” means an AIG Indemnified Person
or a Company Indemnified Person.
“
IRS ” means the US Internal Revenue
Service.
“
Knowledge ” of a Person means in the case of the
Company, the actual knowledge of any Person listed on Annex I,
subject to the subject matter limitations set forth on such
schedule.
“
Licensee ” shall have the meaning set forth in
Section 2.12(a) .
“
Licensor ” shall have the meaning set forth in
Section 2.12(a) .
“
Migration Services ” shall have the meaning set forth
in Section 2.14(a) .
“
Migration Services Charges ” shall have the meaning
set forth in Section 2.14(a) .
2
“
Migration Services Provider ” shall have the meaning
set forth in Section 2.14(a) .
“
Migration Services Recipient ” shall have the meaning
set forth in Section 2.14(a) .
“
Notice of Dispute ” shall have the meaning set forth
in Section 8.08(a) .
“
Party ” means AIG and the Company individually, and,
in each case, their respective successors and permitted assigns.
“ Parties ” means AIG and the Company
collectively, and, in each case, their respective successors and
permitted assigns.
“
Pass-Through Charges ” shall have the meaning set
forth in Section 3.01(b) .
“
Provider ” means AIG and any Person that AIG causes to
provide to any Recipient a Service or access to a Facility under
this Agreement, in its capacity as the provider of such Service or
access to such Facility, other than any Person who provides any
Company Entity any Service or access to any Facility under a
separate transition services agreement or similar
Contract.
“
Recipients ” means the Company Entities, in their
capacity as the recipients of the Services and access to the
Facilities under this Agreement.
“
Required Technology ” shall have the meaning set forth
in Section 2.10(b) .
“
Separation Agreement ” shall have the meaning set
forth in the Recitals.
“
Service Charge ” shall have the meaning set forth in
Section 3.01(a) .
“
Services ” shall have the meaning set forth in
Section 2.01 .
“
VAT ” means the tax imposed in accordance with
Directive 2006/112/EC and any permitted derogations therefrom, as
well as any equivalent or similar tax imposed under the laws of any
jurisdiction that is not a Member State of the European Union. For
the avoidance of doubt, the term “VAT” shall not
include any sales or use tax imposed by any state or political
subdivision of the United States.
“
Virus(es) ” means any malicious computer code or
instructions that have a material adverse effect on the operation,
security or integrity of (a) a computing, telecommunications or
other electronic operating or processing system or environment, (b)
software programs, data, databases or other computer files or
libraries or (c) computer hardware, networking devices or
telecommunications equipment, including (i) viruses, Trojan horses,
time bombs, back door devices, worms or any other software routine
or hardware component designed to permit unauthorized access,
disable, erase or otherwise harm software, hardware or data or
perform any other such harmful or unauthorized actions and (ii)
similar malicious code or data.
3
ARTICLE II
SERVICES AND ACCESS TO FACILITIES
Section
2.01. Services . On the terms and subject to the conditions
set forth in this Agreement, from and after the First Time of
Delivery and for the periods set forth in Schedule 2.01 ,
AIG shall provide or cause to be provided to the Company Entities
the services set forth in Schedule 2.01 (collectively with
any Additional Services, the “ Services
”).
Section
2.02. Access to Facilities . On the terms and subject to the
conditions set forth in this Agreement, from and after the First
Time of Delivery and for the periods set forth in Schedule
2.02 , AIG shall provide or cause to be provided to the Company
Entities access to the facilities, equipment and software set forth
in Schedule 2.02 (collectively with any Additional
Facilities, the “ Facilities ”).
Section
2.03. Additional Services and Access to Additional
Facilities . Services or access to facilities, equipment or
software not agreed upon in a Schedule attached hereto but provided
prior to the First Time of Delivery by an AIG Entity to a Company
Entity can be requested in writing within ninety (90) calendar days
of the First Time of Delivery by the Company upon reasonable notice
to AIG. Upon the mutual agreement of the Parties as to (a) the
provision of any such Additional Services or access to any such
Additional Facilities and (b) the terms and conditions thereof
(including the appropriate Service Charges related thereto), AIG
shall provide or cause to be provided to the Company Entities (i)
such additional services (the “ Additional Services
”) and (ii) access to such additional facilities, equipment
and software (the “ Additional Facilities
”).
Section
2.04. Exception to Obligation to Provide Services or Access to
Facilities . Notwithstanding anything to the contrary contained
herein, including Section 2.01 and Section 2.02 , AIG
shall not be obligated to (and shall not be obligated to cause any
Provider to) provide (a) any Services or (b) access to any
Facilities, if the provision of such Services or access to such
Facilities would (i) violate any Law or any agreement or license to
which the AIG Entities or the Company Entities are subject,
including any Master Lease (as such term is defined in the
Separation Agreement) or (ii) result in the disclosure of
information subject to any applicable privileges (including the
attorney-client or similar privilege); provided ,
however , that AIG and the Company shall use commercially
reasonable efforts to obtain or cause to be obtained such
agreements, waivers and licenses necessary to provide such Services
or access to such Facilities and if AIG and the Company are unable
to obtain such agreements, waivers and licenses, AIG and the
Company shall use reasonable efforts to agree to the modification
of the terms of the Services or access to any Facilities so that
the provision of the Services or the access to Facilities by AIG
would not result in the circumstances describes in clauses (i) and
(ii) above; and provided , further , that neither AIG
nor the Company (nor any of their respective Affiliates) shall be
required to pay any fees or make other payments or incur any
obligations (unless the Recipient agrees to pay AIG or its
Affiliates for such fees or make such other payments or incur such
obligations) to obtain any such agreements, waivers or
licenses.
Section
2.05. Standard of the Provision of Services or Access to
Facilities . AIG shall provide or cause to be provided the
Services and access to the Facilities at all times in a
4
manner and at a level that is
substantially consistent with similar services and access to
facilities, equipment and software provided by AIG to the Recipient
during the one year period immediately prior to the First Time of
Delivery. The Company agrees that all of the Services and access to
all of the Facilities shall be for the sole use and benefit of the
Company Entities and not any other Affiliates of the Company and
solely for the purpose of conducting the business of the Company
Entities in a manner substantially consistent with the manner in
which it was conducted immediately prior to the First Time of
Delivery. No Provider shall have any obligation to purchase, lease
or license or renew a lease or license applicable to any facility,
equipment or software or to pay any costs related to (a) the
transfer or conversion of a Recipient’s data to any
alternative provider of any Services or (b) the Recipient’s
access to any Facilities.
Section
2.06. Change in Services or Access to Facilities . A
Provider may, from time to time, reasonably supplement, modify,
substitute or otherwise alter the Services and access to the
Facilities; provided , however , that such
supplement, modification, substitution or alteration shall (a)
result in the quality of the Services or access to Facilities being
substantially consistent with or greater than the Services or
access to Facilities provided prior thereto and (b) subject to
Section 6.01(d)(iv) , not increase the cost of using such
Services or accessing such Facilities.
Section
2.07. Services and Access to Facilities Provided by Other
Persons . AIG may cause any Person, including any Affiliate of
AIG, to provide any Services or access to any Facilities or any
portion thereof; provided , however , that such
Person shall be subject to service standards and confidentiality
provisions at least equivalent to those set forth herein and that
AIG shall remain primarily responsible for the performance by such
Person of all of its obligations hereunder with respect to the
Services or access to the Facilities provided by such Person so
that such performance is in accordance with the terms and
conditions hereof.
Section
2.08. Personnel .
(a)
AIG shall, and shall cause the Provider of any Service or access to
any Facility to, make available to the Recipient of such Service or
access to such Facility such personnel as may be necessary to
provide such Service or access to such Facility; provided ,
however , that the Provider shall have the right, in its
reasonable discretion, to (i) designate which personnel it will
assign to perform such Service or provide access to such Facility
and (ii) remove and replace such personnel at any time. Subject to
Section 2.05 , nothing in this Agreement shall obligate a
Provider (or AIG to cause any Provider) to hire any additional
employees or provide any incentives to employees in addition to
those in effect immediately prior to the First Time of Delivery or
to retain the employment of any particular employee or retain the
services of any particular consultant, contractor or
agent.
(b)
The Provider of any Service or access to any Facility shall be
solely responsible for all salary, employment and other benefits of
and liabilities relating to the personnel of such Provider assigned
to perform such Service or provide access to such Facility. In
performing their respective duties hereunder, all such personnel of
a Provider shall be under the direction, control and supervision of
such Provider, and, subject to Section 2.05 ,
such
5
Provider shall have the sole
right to exercise all authority with respect to the employment
(including termination of employment), assignment and compensation
of such personnel.
Section
2.09. Cooperation . Each Recipient and its Affiliates shall
use its reasonable best efforts to (a) cooperate with the
applicable Provider and its Affiliates with respect to the
provision of any Service and access to any Facility and (b) enable
the applicable Provider and its Affiliates to provide the Services
and access to the Facilities in accordance with this Agreement. No
Recipient or its Affiliates shall take any action that would
materially interfere with or materially increase the cost of a
Provider’s providing any of the Services or access to any of
the Facilities.
Section
2.10. Electronic and Other Access .
(a)
As of the First Time of Delivery, except as otherwise expressly
provided in this Agreement or any other Transaction Agreement, (i)
the Company Entities shall cease to use and shall have no further
access to, and AIG shall have no obligation to otherwise provide or
make available, any business or other services, including any AIG
Entity’s intranet and other owned, licensed, leased or used
computer software, networks, hardware or technology of an AIG
Entity, provided or made available to the Company Entities by any
AIG Entity prior to the First Time of Delivery, and (ii) the
Company Entities shall have no access to, and the AIG Entities
shall have no obligation to otherwise provide, any AIG
Entity’s computer-based resources (including third-Person
services, e-mail and access to its computer networks, databases and
equipment), whether or not such resources require a password or are
available on a secured access basis or on a non-secured access
basis. Notwithstanding anything to the contrary contained in this
Agreement or any other Transaction Agreement, to the extent that
AIG or any Affiliate of AIG has retained hard copies of files and
electronic files, tapes, software, electronic data, hardware,
storage devices or other electronic information that are not used
in the operation of the business of the Company Entities or
required by the Company Entities for regulatory purposes (“
Archived Files ”) pursuant to a Litigation Hold or
otherwise, the Company acknowledges and agrees that the Archived
Files are solely the property of AIG. AIG agrees that it will
retain the Archived Files that relate to the Company Entities for
no less than three (3) months after the First Time of Delivery
after which AIG may recycle or discard such Archived
Files.
(b)
To the extent that the performance or receipt of Services or access
to Facilities hereunder requires a Company Entity to have access to
any AIG Entity’s intranet or other computer software,
networks, hardware, technology or computer-based resources
(including third-Person services, e-mail and access to computer
networks, database and equipment) owned, licensed, leased or used
by any AIG Entity and any AIG Entity’s computer based
resources (including third-Person services, e-mail and access to
its computer networks, databases and equipment), whether or not
such resources require a password or are available on a secured
access basis or on a non-secured access basis (“ Required
Technology ”), AIG shall provide or cause to be provided
limited access to such Required Technology, subject to the
security, use, Virus protection, disaster recovery, confidentiality
and other policies, procedures and limitations of the AIG Entities,
consistent with past practice, as they may be amended from time to
time in a manner that does not unreasonably interfere with any
Company Entity’s receipt of Services or access to Facilities
hereunder. The Company shall, and shall cause each
Recipient
6
and all of their personnel having
access to the Required Technology to, (a) comply with all the AIG
Entities’ security guidelines and procedures (including
physical security, network access, internet security,
confidentiality and personal data security guidelines and
procedures), consistent with past practice, as they may be amended
from time to time in a manner that does not unreasonably interfere
with any Company Entity’s receipt of Services or access to
Facilities hereunder, and (b) use commercially reasonable Virus
protection, disaster recovery and other policies, procedures and
limitations of the AIG Entities that are applicable to the
provision of any Service or access to any Facility, consistent with
past practice, as they may be amended from time to time in a manner
that does not unreasonably interfere with any Company
Entity’s receipt of Services or access to Facilities
hereunder.
(c)
While Services are being provided hereunder, each Party shall take
commercially reasonable measures to ensure that, in connection with
the provision of any Services or access to any Facilities, no Virus
or similar items are coded or introduced into either its own
(including its Affiliates) or the other Party’s (including
its Affiliates) computer networks or databases. If, in connection
with the provision of any Services or access to any Facilities, a
Virus is found to have been introduced into such computer networks
or databases, each Party shall use commercially reasonable efforts
to cooperate and to diligently work together with the other Party
to eliminate the effects of such Virus. The Parties shall, and
shall cause their respective Providers and Recipients to, exercise
commercially reasonable care to prevent unauthorized Persons from
accessing the Services, or the computer and technology systems or
networks of any of the Providers.
Section
2.11. No Agency . Nothing in this Agreement shall be deemed
in any way or for any purpose to constitute any Party acting as an
agent of another unaffiliated Party in the conduct of such other
Party’s business. A Provider of any Service or access to any
Facility hereunder shall act as an independent contractor and not
as the agent of any Recipient or its Affiliates in performing such
Service or providing access to such Facility. Nothing contained in
this Agreement shall be deemed or construed to create a partnership
or joint venture, to create the relationships of employee/employer
or principal/agent or otherwise create any other association of any
kind, each Party being individually responsible only for its
obligations set forth in this Agreement.
Section
2.12. Ownership of Intellectual Property .
(a)
Except as otherwise expressly provided in this Agreement or in any
other Transaction Agreement, each of AIG and the Company and their
respective Affiliates shall retain all right, title and interest in
and to their respective Intellectual Property and any and all
improvements, modifications and derivative works thereof. Solely to
the extent required for the provision or receipt of the Services or
access to the Facilities in accordance with this Agreement, each of
AIG and the Company, for itself and on behalf of their respective
Affiliates, hereby grants to the other (and their respective
Affiliates) a non-exclusive, revocable, non-transferable (except as
provided in Section 8.05 ) license during the term of this
Agreement to access and use such Intellectual Property that is
provided by the granting Party (“ Licensor ”) to
the other Party (“ Licensee ”) in connection
with this Agreement, but only to the extent and for the duration
necessary for the Licensee to provide or receive the applicable
Service or access to the applicable Facility as permitted by this
Agreement. Upon the expiration of such time, or the
earlier
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termination of such Service or
access to such Facility in accordance with Section 6.01(d) ,
the license granted hereunder by the Licensor to the Licensee to
the relevant Intellectual Property will terminate; provided
, however , that all licenses granted under this Agreement
shall terminate immediately upon the expiration or earlier
termination of this Agreement in accordance with the terms hereof.
The foregoing license is subject to the terms of any licenses
granted by others with respect to Intellectual Property not owned
by AIG, the Company or their respective Affiliates that is required
for or used in the provision or receipt of the Services or access
to the Facilities in accordance with this Agreement. No license or
right, express or implied, is granted under this Agreement by any
Licensor to any Licensee or their respective Affiliates in or to
their respective Intellectual Property except as expressly provided
above in this Section 2.12(a) , and all other rights are
expressly reserved by each Licensor.
(b)
Subject to the limited license granted in Section 2.12(a) ,
in the event that any Intellectual Property is created by a
Provider in the performance of the Services or provision of access
to the Facilities, all right, title and interest throughout the
world in and to all such Intellectual Property shall vest solely in
such Provider unconditionally and immediately upon such
Intellectual Property having been developed, written or produced,
unless the Parties agree otherwise in writing.
(c)
Except as otherwise expressly provided in this Agreement or in any
other Transaction Agreement, no Party (or its Affiliates) shall
have any rights or licenses with respect to any Intellectual
Property (including software), hardware or facility of the other
Party. All rights and licenses not expressly granted in this
Agreement or in such other Transaction Agreement are expressly
reserved by the relevant Party. Each Party shall from time to time
execute any documents and take any other actions reasonably
requested by the other Party to effectuate the intent of this
Section 2.12 .
Section
2.13. Divestitures . If AIG sells or divests any AIG
Provider that provides Services or access to Facilities hereunder,
AIG shall use commercially reasonable efforts to provide or to
cause another AIG Provider to provide for the continuity of
Services and access to Facilities on the same price, terms and
conditions as are in effect immediately prior to such sale or
divestiture, and in a manner which does not cause a degradation in
the service standards set forth herein and without requiring a
material change to the Recipient’s business processes or
operations. If such measures are not reasonably acceptable to the
Company, the Parties shall cooperate reasonably and in good faith
to attempt to find an alternative arrangement reasonably acceptable
to the Company that meets the foregoing standards. If the Parties
are unable to find an alternative arrangement reasonably acceptable
to the Company that meets the foregoing standards, AIG will give
the Company thirty (30) days’ prior written notice to enable
it to develop and implement alternative services or obtain such
alternative services from third parties. Upon expiration of such
thirty (30) day notice period, notwithstanding anything to the
contrary contained herein, including Section 2.01 and
Section 2.02 , AIG shall be relieved of its obligation to
(and shall not be obligated to cause any Provider to) provide such
Services or access to such Facilities hereunder and the Company
shall be relieved of its obligation to pay any Services Charges or
any other costs, expenses, fees and other amounts otherwise payable
pursuant to this Agreement in connection with such terminated
Services or access to Facilities.
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Section
2.14. Migration .
(a)
AIG agrees to use, and to cause the AIG Entities that are Providers
to use, and the Company agrees to use, and to cause the Company
Subsidiaries to use, their reasonable good faith efforts to
cooperate with and assist each other in connection with the
migration of the business of the Company Entities from the AIG
Entities to the Company Entities, in each case and to the extent
reasonably agreed by the Parties, including the migration from the
performance of any Service or provision of access to any Facility
by a Provider to the performance of such Service and provision of
access to such Facility by the Company Entities, their Affiliates
or a third Person (“ Migration Services ”),
taking into account the need to minimize both the cost of such
migration and the disruption to the ongoing business activities of
AIG, the AIG Entities that are Providers and the Company Entities.
The Parties acknowledge that Migration Services may include the
provision of services requested by the Company Entities in
connection with their migration to non-AIG Entity systems,
including the transfer of records, segregation and migration of
historical data, migration-specific enhancements and cooperation
with and assistance to third-Person consultants engaged by the
Company Entities in connection with the foregoing. Migration
Services shall be agreed upon by the Parties and shall be charged
to the Company or any Affiliate of the Company that is receiving
Migration Services (the “ Migration Services Recipient
”) on a time and materials basis at the then current rates
for the personnel of the AIG Entities providing such Migration
Services (the “ Migration Services Provider ”)
and shall include actual out-of-pocket costs and expenses (less any
VAT recoverable by the Migration Services Provider or any of its
Affiliates) incurred by a Migration Services Provider in the
provision of Migration Services (collectively, the “
Migration Services Charges ”).
(b)
The applicable Party shall cause the applicable Migration Services
Recipients to pay the Migration Services Charges to the applicable
Migration Services Providers. Any Migration Services Charges shall
be reasonably calculated and invoiced by the applicable Migration
Services Providers (or by AIG on behalf of the applicable Migration
Services Providers) and shall be paid to the applicable Migration
Services Providers in immediately available funds within twenty
(20) days of the receipt by the applicable Migration Services
Recipients of an invoice therefor from the applicable Migration
Services Providers (or from AIG on behalf of the applicable
Migration Services Providers). Each invoice for Migration Services
Charges shall be accompanied by (i) a reasonably detailed document
showing the calculation of the Migration Services Charges and (ii)
all receipts or invoices from third parties (or copies thereof)
relating to out-of-pocket costs and expenses included in the
Migration Services Charges. Any amount required to be paid under
this Section 2.14 and not paid by the due date for payment
shall be subject to late charges at an interest rate of three
percent (3%) over the London Inter-Bank Offered Rate for a one (1)
year period, as published by the eastern edition of The Wall
Street Journal on the date on which the payment was
due.
(c)
Section 3.01(c) shall apply to the payments payable pursuant
to this Section 2.14 , except that (i) each reference to the
“Provider(s)” and the “Recipient(s)” shall
be changed to refer to the “Migration Services
Provider(s)” and the “Migration Services
Recipient(s)”, respectively, (ii) each reference to
“Service(s) or access to Facilities/Facility”, or any
substantially similar construction or derivation thereof, shall be
changed to refer to the “Migration Service(s)” and
(iii) each reference to “hereunder” or “under
this Agreement” shall be changed to refer to “under
this Section 2.14.”
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(d)
The applicable Party shall cause the applicable Migration
Services Recipients to pay to the applicable Migration Services
Providers the full amount of the Migration Services Charges and not
to set-off, counterclaim or otherwise withhold any amount owed or
claimed to be owed to any Migration Services Recipient under this
Agreement on account of any obligation owed by any Migration
Services Provider, whether or not such obligation has been finally
adjudicated, settled or otherwise agreed upon in writing. In the
event that a Party disputes any amount on an invoice, such Party
shall (i) give notice of such disputed amount to either AIG or the
applicable Provider pursuant to the provisions of Section 8.08 and
(ii) cause the Migration Services Recipient to pay any undisputed
amounts on such invoice, in each case within twenty (20) days from
the Migration Services Recipient’s receipt of such disputed
invoice.
Section
2.15. Primary Points of Contact for this Agreement
.
(a)
Each Party shall appoint an individual to act as the primary
point of operational contact for the administration and operation
of this Agreement, as follows:
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(i) The
individual appointed by the Company as the primary point of
operational contact pursuant to this Section 2.15(a) as set
forth in Schedule 2.15(a) (the “ Company Contract
Manager ”) shall have overall operational responsibility
for coordinating, on behalf of the Company, all activities
undertaken by the Company and the Company Subsidiaries and their
Affiliates and Representatives hereunder, including the performance
of the Company’s obligations hereunder, acting as a
day-to-day contact with the AIG Contract Manager and making
available to AIG the data, facilities, resources and other support
services from the Company required for the AIG Providers to be able
to provide the Services and access to the Facilities in accordance
with the requirements of this Agreement. The Company may change the
Company Contract Manager from time to time upon written notice to
AIG pursuant to Section 8.02 . The Company shall use
commercially reasonable efforts to provide at least thirty (30)
days prior written notice of any such change.
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(ii) The
individual appointed by AIG as the primary point of operational
contact pursuant to this Section 2.15(a) as set forth in
Schedule 2.15(a) (the “ AIG Contract Manager
”) shall have overall operational responsibility for
coordinating, on behalf of AIG, all activities undertaken by the
AIG Providers and their Affiliates and Representatives hereunder,
including the performance of AIG’s obligations hereunder, the
coordinating of the provision of the Services and access to the
Facilities with the Company, acting as a day-to-day contact with
the Company Contract Manager. AIG may change the AIG Contract
Manager from time to time upon written notice to the Company
pursuant to Section 8.02 . AIG shall use commercially
reasonable efforts to provide at least thirty (30) days prior
written notice of any such change.
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(b)
The Parties shall ensure that the AIG Contract Manager and
the Company Contract Manager shall meet in person or telephonically
as frequently as necessary or advisable for the performance of the
Parties’ obligations hereunder.
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ARTICLE III
COSTS AND DISBURSEMENTS
Section
3.01. Costs and Disbursements .
(a)
As consideration for providing the Services and access to the
Facilities, the Company shall cause the Recipient to pay to the
Provider the amount specified next to each Service set forth in
Schedule 2.01 and each Facility set forth in Schedule
2.02 , as such may be amended from time to time pursuant to
Section 6.01(d)(iv) (with respect to a Service or Facility,
the “ Service Charge ” for such Service or
Facility). Each month’s Service Charges (pro-rated if
applicable to less than a full calendar month) shall be payable in
arrears, unless otherwise specified for each Service in Schedule
2.01 , via electronic funds transfer (instructions to be
separately provided), to the Provider (i) within twenty (20) days
of the Recipient’s receipt of an invoice from the Provider
(or from AIG on behalf of the Provider), or (ii) for flat-rate
Service Charges where invoices are not issued, on the last day of
each month in which the applicable Services or access to the
Facilities are rendered. Each invoice from a Provider (or from AIG
on behalf of a Provider) shall be accompanied by reasonable
supporting documentation that provides the number of hours worked
by each employee (without identifying the names of such employees)
and the hourly rate for each employee (without identifying the
names of such employees) with respect to a Service or access to a
Facility for which variable or hourly fees are charged for such
Services and access to such Facilities.
(b)
In addition to any Service Charges, the Company shall cause
the Recipient to pay the Provider any actual out-of-pocket costs
and expenses (less any VAT recoverable by the Provider or any of
its Affiliates of the type set forth in Schedule 3.01(b) ,
incurred by a Provider in the provision of, or in setting-up for,
facilitating or enabling the provision of, any Services or access
to any Facilities (the “ Pass-Through Charges
”). Any