Exhibit 10.5
PRIVATE CLIENT TRANSITION
SERVICES AGREEMENT
by and between
CITIGROUP INC.
and
LEGG MASON, INC.
Dated as of December 1,
2005
Table of Contents
|
|
|
|
|
|
|
|
|
|
|
Page
|
|
ARTICLE I
|
|
|
|
DEFINITIONS
|
|
|
|
|
|
Section 1.1
|
|
Definitions
|
|
1
|
|
|
|
ARTICLE II
|
|
|
|
SERVICES
|
|
|
|
|
|
Section 2.1
|
|
Services to be
Provided to Purchaser
|
|
4
|
|
|
|
|
|
Section 2.2
|
|
Services to be
Provided to Seller
|
|
5
|
|
|
|
|
|
Section 2.3
|
|
Omitted
Services
|
|
6
|
|
|
|
|
|
Section 2.4
|
|
Additional
Services
|
|
6
|
|
|
|
|
|
Section 2.5
|
|
Resumed
Services
|
|
6
|
|
|
|
|
|
Section 2.6
|
|
Service
Coordinators
|
|
6
|
|
|
|
|
|
Section 2.7
|
|
Standard of
Performance
|
|
7
|
|
|
|
|
|
Section 2.8
|
|
Cooperation
|
|
7
|
|
|
|
|
|
Section 2.9
|
|
Separation
and/or Segregation
|
|
7
|
|
|
|
|
|
Section 2.10
|
|
Subcontracting
|
|
8
|
|
|
|
|
|
Section 2.11
|
|
Certain
Changes
|
|
9
|
|
|
|
ARTICLE III
|
|
|
|
LIMITATIONS
|
|
|
|
|
|
Section 3.1
|
|
General
Limitations
|
|
9
|
|
|
|
|
|
Section 3.2
|
|
Third Party
Limitations
|
|
9
|
|
|
|
|
|
Section 3.3
|
|
Compliance with
Laws
|
|
10
|
|
|
|
|
|
Section 3.4
|
|
Excluded Seller
Services
|
|
10
|
|
|
|
|
|
Section 3.5
|
|
Force
Majeure
|
|
10
|
|
|
|
|
|
Section 3.6
|
|
Disaster
Recovery Services
|
|
11
|
|
|
|
|
|
Section 3.7
|
|
Interim Basis
Only
|
|
11
|
|
|
|
|
|
Section 3.8
|
|
No Adverse
Effect
|
|
11
|
|
|
|
|
|
Section 3.9
|
|
Non
Performance
|
|
11
|
i
|
|
|
|
|
|
|
ARTICLE IV
|
|
|
|
PAYMENT
|
|
|
|
|
|
Section 4.1
|
|
Base Term
Fees
|
|
12
|
|
|
|
|
|
Section 4.2
|
|
Extension Term
Fees
|
|
12
|
|
|
|
|
|
Section 4.3
|
|
Adjustments to
Base Cost
|
|
12
|
|
|
|
|
|
Section 4.4
|
|
Billing and
Payment Terms
|
|
13
|
|
|
|
|
|
Section 4.5
|
|
Sales
Taxes
|
|
14
|
|
|
|
|
|
Section 4.6
|
|
Offset
|
|
14
|
|
|
|
ARTICLE V
|
|
|
|
ACCESS AND SECURITY
|
|
|
|
|
|
Section 5.1
|
|
Access; Work
Policy
|
|
14
|
|
|
|
|
|
Section 5.2
|
|
Security Level;
Additional Security Measures
|
|
15
|
|
|
|
|
|
Section 5.3
|
|
Security
Breaches
|
|
15
|
|
|
|
|
|
Section 5.4
|
|
Systems
Security
|
|
15
|
|
|
|
|
|
Section 5.5
|
|
Records;
Inspection and Audit Rights
|
|
16
|
|
|
|
|
|
Section 5.6
|
|
Risks and
Controls
|
|
16
|
|
|
|
|
|
Section 5.7
|
|
Legal and
Regulatory Audit Rights
|
|
17
|
|
|
|
|
|
Section 5.8
|
|
Duty to
Remedy
|
|
17
|
|
|
|
ARTICLE VI
|
|
|
|
CONFIDENTIALITY
|
|
|
|
|
|
Section 6.1
|
|
Confidential
Information
|
|
17
|
|
|
|
ARTICLE VII
|
|
|
|
INTELLECTUAL PROPERTY AND
DATA
|
|
|
|
|
|
Section 7.1
|
|
Ownership of
Data and Intellectual Property
|
|
19
|
|
|
|
|
|
Section 7.2
|
|
Data
Protection
|
|
20
|
|
|
|
ARTICLE VIII
|
|
|
|
DISCLAIMER OF REPRESENTATIONS AND
WARRANTIES
|
|
|
|
|
|
Section 8.1
|
|
Disclaimer of
Representations and Warranties
|
|
20
|
|
|
|
ARTICLE IX
|
|
|
|
INDEMNIFICATION
|
|
|
|
|
|
Section 9.1
|
|
Indemnification
of Purchaser
|
|
21
|
|
|
|
|
|
Section 9.2
|
|
Indemnification
of Seller
|
|
21
|
|
|
|
|
|
Section 9.3
|
|
Claims
|
|
21
|
ii
|
|
|
|
|
|
|
Section 9.4
|
|
Limitations
|
|
23
|
|
|
|
|
|
Section 9.5
|
|
Exclusions
|
|
23
|
|
|
|
|
|
Section 9.6
|
|
Payments
|
|
23
|
|
|
|
|
|
Section 9.7
|
|
Insurance; Tax
Benefits
|
|
24
|
|
|
|
|
|
Section 9.8
|
|
Remedies
Exclusive
|
|
24
|
|
|
|
|
|
Section 9.9
|
|
Mitigation
|
|
25
|
|
|
|
|
|
Section 9.10
|
|
No Double
Recovery; No Limitation
|
|
25
|
|
|
|
ARTICLE X
|
|
|
|
TERM AND TERMINATION
|
|
|
|
|
|
Section 10.1
|
|
Term of
Agreement
|
|
25
|
|
|
|
|
|
Section 10.2
|
|
Extension of
Certain Services
|
|
25
|
|
|
|
|
|
Section 10.3
|
|
Termination
|
|
25
|
|
|
|
|
|
Section 10.4
|
|
Effect of
Termination
|
|
27
|
|
|
|
ARTICLE XI
|
|
|
|
MISCELLANEOUS
|
|
|
|
|
|
Section 11.1
|
|
Construction
|
|
27
|
|
|
|
|
|
Section 11.2
|
|
Headings
|
|
28
|
|
|
|
|
|
Section 11.3
|
|
Notices
|
|
28
|
|
|
|
|
|
Section 11.4
|
|
Governing
Law
|
|
29
|
|
|
|
|
|
Section 11.5
|
|
Jurisdiction;
Venue; Consent to Service of Process
|
|
29
|
|
|
|
|
|
Section 11.6
|
|
Entire
Agreement
|
|
29
|
|
|
|
|
|
Section 11.7
|
|
Amendment,
Modification and Waiver
|
|
29
|
|
|
|
|
|
Section 11.8
|
|
Severability
|
|
30
|
|
|
|
|
|
Section 11.9
|
|
Successors and
Assigns; No Third Party Beneficiaries
|
|
30
|
|
|
|
|
|
Section 11.10
|
|
Assignment
|
|
30
|
|
|
|
|
|
Section 11.11
|
|
WAIVER OF JURY
TRIAL
|
|
30
|
|
|
|
|
|
Section 11.12
|
|
Expenses
|
|
30
|
|
|
|
|
|
Section 11.13
|
|
Counterparts
|
|
30
|
|
|
|
|
|
Section 11.14
|
|
Relationship of
the Parties
|
|
30
|
|
|
|
|
|
Section 11.15
|
|
Dispute
Resolution
|
|
31
|
iii
SCHEDULES
|
|
|
|
|
Schedule 2.1(a)
|
|
Seller
Services
|
|
|
|
|
Schedule 2.1(b)
|
|
Seller Payroll Services
|
|
|
|
|
Schedule 2.2(a)
|
|
Purchaser Services
|
|
|
|
|
Schedule 2.4
|
|
Additional Services
|
|
|
|
|
Schedule 2.6
|
|
Service Coordinators
|
|
|
|
|
Schedule 3.4
|
|
Excluded Seller Services
|
|
|
|
|
Schedule 5.6(a)
|
|
Purchaser Identified Risks
|
|
|
|
|
Schedule 5.6(b)
|
|
Seller Identified Risks
|
|
|
|
|
Schedule 9.5(e)
|
|
Certain Provisions
|
|
|
|
|
Schedule 11.15
|
|
Executive Committee
|
iv
PRIVATE CLIENT TRANSITION
SERVICES AGREEMENT
This PRIVATE CLIENT TRANSITION
SERVICES AGREEMENT (this “ Agreement ”),
dated as of December 1, 2005 (the “ Effective
Date ”), by and between CITIGROUP INC. , a
Delaware corporation (“ Purchaser ”), and
LEGG MASON, INC. , a Maryland corporation (“
Seller ,” together with Seller, the “
Parties ,” and each individually a “
Party ”).
RECITALS
WHEREAS, Legg Mason and Citigroup
have entered into a Transaction Agreement, dated as of
June 23, 2005 (as amended, the “ Transaction
Agreement ”), under which Citigroup is selling to Legg
Mason the CAM Business (as defined in the Transaction Agreement)
and Legg Mason is selling to Citigroup the PC/CM Business (as
defined in the Transaction Agreement); and
WHEREAS, the execution and delivery
of this Agreement is a condition to the closing of the Transaction
(as defined in the Transaction Agreement).
NOW, THEREFORE, in consideration of
the mutual covenants, agreements and promises herein contained and
other good and valuable consideration, the receipt and sufficiency
of which are hereby acknowledged, the Parties hereby agree as
follows:
ARTICLE I
DEFINITIONS
Section 1.1 Definitions
. Capitalized terms used in this Agreement but not otherwise
defined herein shall have the meanings ascribed thereto in the
Transaction Agreement. In addition, for the purposes of this
Agreement, unless the context clearly requires otherwise, the
following terms shall have the following meanings:
“ Additional Service
” shall have the meaning set forth in
Section 2.4(a).
“ Agreement ”
shall have the meaning set forth in the introduction to this
agreement.
“ Base Cost ”
shall have the meaning set forth in Section 4.1.
“ Base Term ”
shall have the meaning set forth in Section 10.1.
“ Benefits Transition
Period ” shall mean the period beginning on the Effective
Date and ending on December 31, 2005 or such other date as may
be agreed to by the Parties.
“ COBRA Coverage
” shall have the meaning set forth in
Section 2.1(b)(i).
“ Cross-License
Agreement ” shall mean that certain Cross-License
Agreement, dated as of even date herewith, by and between Seller
and Purchaser.
“ Direct Cost ”
shall mean all costs incurred by the party providing a Service in
connection with providing such Service.
“ Dispute ” shall
have the meaning set forth in Section 11.15.
“ Effective Date
” shall have the meaning set forth in the introduction to
this Agreement.
“ Executive Committee
” shall have the meaning set forth in
Section 11.15.
“ Extension Term
” shall have the meaning set forth in
Section 10.2.
“ Fees ” shall
have the meaning set forth in Section 4.1(b).
“ Force Majeure Event
” shall have the meaning set forth in
Section 3.5(a).
“ Indemnified Parties
” shall have the meaning set forth in
Section 9.2.
“ Indemnifying Party
” shall have the meaning set forth in
Section 9.3.
“ Indemnity Payments
” shall have the meaning set forth in
Section 9.6.
“ Omitted Service
” shall have the meaning set forth in
Section 2.3.
“ Party ” shall
have the meaning set forth in the introduction to this
Agreement.
“ Personnel ”
shall mean, with respect to any Party providing Services hereunder,
the employees, officers, agents, independent contractors and
consultants of (a) such Party; (b) the Affiliates of such
Party; and (c) any third parties engaged by such Party or its
Affiliates to provide the Services.
“ Purchaser ”
shall have the meaning set forth in the introduction to this
Agreement.
“ Purchaser Confidential
Information ” shall have the meaning set forth in
Section 6.1(b).
“ Purchaser Fees
” shall have the meaning set forth in
Section 4.1(b).
“ Purchaser Indemnified
Parties ” shall have the meaning set forth in
Section 9.2.
“ Purchaser Parties
” shall mean, as applicable, (a) Purchaser, its
Affiliates and third parties engaged by Purchaser or its Affiliates
to provide Services, when providing Services or (b) Purchaser
and its Subsidiaries, when receiving Services.
“ Purchaser Services
” shall have the meaning set forth in
Section 2.2(a)(i).
2
“ Representatives
” shall have the meaning set forth in
Section 6.1(c).
“ Resumed Service
” shall have the meaning set forth in
Section 2.5.
“ Sales Taxes ”
shall have the meaning set forth in Section 4.5.
“ Security Regulations
” shall have the meaning set forth in
Section 5.4(a).
“ Seller ” shall
have the meaning set forth in the introduction to this
Agreement.
“ Seller Confidential
Information ” shall have the meaning set forth in
Section 6.1(a).
“ Seller Fees ”
shall have the meaning set forth in Section 4.1(a).
“ Seller Indemnified
Parties ” shall have the meaning set forth in
Section 9.3.
“ Seller Parties
” shall mean, as applicable, (a) Seller, its Affiliates
and third parties engaged by Seller or its Affiliates to provide
Services, when providing Services or (b) Seller and its
Subsidiaries, when receiving Services.
“ Seller Payroll
Services ” shall have the meaning set forth in
Section 2.1(b)(i).
“ Seller Services
” shall have the meaning set forth in
Section 2.1(a)(i).
“ Seller’s
Business ” shall mean the business of Seller and its
Affiliates (other than the PC/CM Business).
“ Service Coordinator
” shall have the meaning set forth in
Section 2.6.
“ Services ”
shall have the meaning set forth in
Section 2.2(a)(i).
“ Systems ” shall
have the meaning set forth in Section 5.4(a).
“ Term ” shall
have the meaning set forth in Section 10.2.
“ Third Party Claim
” shall have the meaning set forth in
Section 9.1.
“ Transaction Agreement
” shall have the meaning set forth in the
Recitals.
“ Transition Benefits
Plans ” shall have the meaning set forth in
Section 2.1(b)(i).
3
ARTICLE II
SERVICES
Section 2.1 Services to be
Provided to Purchaser .
(a) In General .
(i) Seller shall provide, or shall
cause its Affiliates or third parties to provide, to the Purchaser
Parties all services (other than investment advisory services)
provided to the PC Business in the ordinary course prior to the
Effective Date to the extent provided prior to the Effective Date
(it being understood that with respect to each service,
“extent” shall mean, in all material respects, the
amount, level, frequency, functionality and quality (including the
level of care exercised in the performance) of such service, except
as otherwise (A) provided herein, or (B) agreed to by the
Parties), as set forth on Schedule 2.1(a) (together with the
Seller Payroll Services and any Omitted Services and Resumed
Services provided by Seller, the “ Seller Services
”).
(ii) In the event that Purchaser
internally restructures, reorganizes or transfers the PC Business
to an Affiliate or a third party, Seller shall continue to provide
the Seller Services to such Affiliate or third party to the extent
provided prior to such restructuring, reorganization or transfer,
but only insofar as such Affiliate or such third party continues to
conduct the PC Business.
(b) Employee Benefits, Payroll
Administration and Other HR Services .
(i) Seller shall, or shall cause its
Affiliates or third parties to (A) provide the Purchaser
Parties with payroll services, (B) facilitate the operation
and implementation of, and provide administration services with
respect to, the employee health and welfare benefits plans,
retirement plans and other employee benefit plans for the
applicable PC/CM Continuing Business Employees and any other
employees described on Schedule 2.1(b) and (C) provide
health and welfare benefits, retirement benefits and other employee
benefits for applicable PC/CM Continuing Business Employees and any
other employees described on Schedule 2.1(b) during the
Benefits Transition Period, in each case, as set forth on
Schedule 2.1(b) (the “ Seller Payroll Services
”) and in accordance with the terms and conditions set forth
on Schedule 2.1(b) . Seller will give at least the same
priority to rendering the Seller Payroll Services to the Purchaser
Parties as Seller gives to providing comparable services to its
business units. During the Benefits Transition Period, Seller shall
continue to administer and provide coverage pursuant to the health
and welfare benefit plans, retirement plans and other employee
benefit plans of Seller as provided for on Schedule 2.1(b)
(the “ Transition Benefits Plans ”) for the
benefit of all applicable PC/CM Continuing Business Employees and
any other employees described on Schedule 2.1(b) , and their
eligible dependents and beneficiaries, on substantially the
same
4
basis as in effect immediately prior
to the Effective Date (except as otherwise set forth on Schedule
2.1(b) ) for such individuals. Except with respect to Seller
Parties’ gross negligence or willful misconduct or as
otherwise provided in the Transaction Agreement, Purchaser shall be
liable, and Seller shall have no liability, for all benefits,
claims and costs incurred by Seller and/or Purchaser under the
Transition Benefits Plans in respect of events occurring during the
Benefits Transition Period to the same extent that Purchaser would
have been liable for such benefits, claims and costs (including
actual benefits, claims and costs associated with continuation of
group health plan coverage required under Part 6 of Title I of
ERISA (“ COBRA Coverage ”)) if Purchaser had
newly established and was the sole sponsor of the Transition
Benefits Plans during such period. Following the Benefits
Transition Period, Purchaser shall assume, under Purchaser welfare
benefit plans, the COBRA Coverage of all applicable PC/CM
Continuing Business Employees still receiving such COBRA Coverage,
and the Seller shall no longer administer such plans;
provided , however , that Seller shall provide
administrative support with respect to any claims incurred prior to
the end of the Benefits Transition Period.
(ii) Seller shall provide Purchaser
Parties such personnel data (i) as may be reasonably necessary
to assist Purchaser in creating a payroll system and administering
health and welfare benefits, retirement benefits and other employee
benefits for the applicable PC/CM Continuing Business Employees and
any other employees described on Schedule 2.1(b) and
(ii) documents as Purchaser may reasonably request (including
requests for any such data for purposes of satisfying or meeting
any obligation under a subpoena or other similar legal
order).
Section 2.2 Services to be
Provided to Seller .
(a) In General .
(i) Purchaser shall provide, or
shall cause its Affiliates or third parties to provide, to the
Seller Parties all services (other than investment advisory
services) provided to the Seller’s Business in the ordinary
course prior to the Effective Date to the extent provided prior to
the Effective Date (it being understood that with respect to each
service, “extent” shall mean, in all material respects,
the amount, level, frequency, functionality and quality (including
the level of care exercised in the performance) of such service,
except as otherwise (A) provided herein, or (B) agreed to
by the Parties), as set forth on Schedule 2.2(a) (together
with any Omitted Services and Resumed Services provided by
Purchaser, the “ Purchaser Services ” and,
together with the Seller Services and the Additional Services, the
“ Services ”).
(ii) In the event that Seller
internally restructures, reorganizes or transfers the business to
which the Purchaser Services relate to an Affiliate or a third
party, Purchaser shall be obligated to continue to provide the
Purchaser Services to such Affiliate or third party to the extent
provided prior to
5
such restructuring, reorganization
or transfer, but only insofar as such Affiliate or such third party
continues to conduct the business to which the Purchaser Services
relate.
Section 2.3 Omitted Services
. If, at any time within one hundred and fifty (150) days
following the Effective Date, either Party becomes aware of any
service that had been provided prior to the Effective Date that is
not included on Schedule 2.1(a) , Schedule 2.1(b) or
Schedule 2.2(a) , as applicable, and which the Parties had
not specifically agreed to omit from such schedule (each such
service, an “ Omitted Service ”), then upon
notice to the other Party, such service will be added to the
applicable schedule and become a Seller Service, Seller Payroll
Service or Purchaser Service, as applicable. The Party that must
resume such Service shall resume provision of such Service as soon
as reasonably practicable. The cost of any Omitted Service shall be
determined in accordance with Section 4.1.
Section 2.4 Additional
Services .
(a) If either Party desires to
receive an additional service (or to expand the scope or lengthen
the duration of any Service) that is not an Omitted Service or a
Resumed Service, the Service Coordinators shall meet (in person or
by telephone) within ten (10) days of the other Party’s
receipt of a written notice by the Party desiring to receive such
additional service to discuss in good faith whether and on what
terms and conditions such other Party is willing to provide such
additional service (or such expanded scope or lengthened duration
of a Service) (each such service, to the extent provided, will be
considered an “ Additional Service
”).
(b) The Parties shall mutually agree
on the scope, terms, Base Cost and duration of all Additional
Services, all of which shall be set forth on Schedule 2.4 ,
as amended from time to time.
Section 2.5 Resumed
Services . If after a Service (a) has been terminated in
accordance with Section 10.3 by the Party that received such
Service or (b) that had been provided prior to the Effective
Date was specifically omitted by the Parties from Schedule
2.1(a) or Schedule 2.2(a) , as applicable, the
applicable receiving Party is unable to provide such service for
itself despite using its commercially reasonable efforts to do so,
then such receiving Party shall so notify the Party that provided
such service, and such providing Party will resume providing such
service, if commercially and technologically feasible and subject
to such providing Party’s ability to obtain any third party
consents necessary to provide the service (each, a “
Resumed Service ”). The Party that received such
Service shall be responsible for all costs of the Party that
provided such Service associated with resuming such Service, and to
the extent reasonably practicable, such providing Party shall
provide such receiving Party with advance notice of such
expenses.
Section 2.6 Service
Coordinators . Seller and Purchaser shall each nominate a
representative to act as the primary contact person with respect to
the performance of the Services (each, a “ Service
Coordinator ”). Unless otherwise agreed upon by the
Parties, all communications relating to this Agreement and to the
Services provided hereunder shall be directed to the Service
Coordinators. The initial Service Coordinators for Purchaser and
Seller, including relevant contact information, are set forth on
Schedule 2.6 . Either Party may replace
6
its Service Coordinator at any time by providing
notice in accordance with Section 11.3 of this
Agreement.
Section 2.7 Standard of
Performance . Each Party shall (and shall cause any party
performing services on its behalf to) use commercially reasonable
efforts, skill and judgment in providing the Services. Without
limiting the foregoing, all Services shall be provided in a timely
and workmanlike manner, consistent with recent past practice and to
the extent provided prior to the Effective Date.
Section 2.8 Cooperation
.
(a) Each Party shall, and shall
cause its respective Affiliates and use commercially reasonable
efforts to cause its third party service providers, to reasonably
cooperate with the other Party in all matters relating to the
provision and receipt of the Services and to minimize the expense,
distraction and disturbance to each Party, shall perform all
obligations hereunder in good faith and in accordance with
principles of fair dealing and shall not engage in any willful or
intentional misconduct, gross negligence, common law fraud or
otherwise violate any Requirements of Law. Such cooperation shall
include (i) the execution and delivery of such further
instruments or documents as may be reasonably requested by the
other Party to enable the full performance of each Party’s
obligations hereunder and (ii) notifying the other Party in
advance of any changes to a Party’s operating environment or
Personnel (especially changes with respect to employee status), and
working with the other Party to minimize the effect of such
changes.
(b) Each Party will use commercially
reasonable efforts to provide information and documentation
necessary for the other Party to perform the Seller Services or the
Purchaser Services, as applicable, in the manner they were provided
in the ordinary course prior to the Effective Date, and will use
commercially reasonable efforts to make available, as reasonably
requested by the other Party, sufficient resources and timely
decisions, approvals and acceptances in order that the other Party
may perform its obligations under this Agreement in a timely and
efficient manner.
(c) The Purchaser Parties and the
Seller Parties shall follow, and shall cause their respective
Affiliates to follow, the policies, procedures and practices of the
other Party and its Affiliates applicable to the Services being
provided by or on behalf of such other Party that are in effect as
of the Effective Date and of which the applicable Party has been
made aware.
Section 2.9 Separation
and/or Segregation .
(a) Unless otherwise agreed by the
Parties in writing, Seller shall bear all costs of any separation
and/or segregation activities with respect to the PC Business
(i) required under any applicable Requirements of Law as a
result of the transactions contemplated by the Transaction
Agreement and the Related Agreements or (ii) undertaken upon
Seller’s own initiative. All separation and/or segregation
activities requested by Purchaser shall be treated as requests for
Additional Services, and the costs thereof shall be borne by
Purchaser.
7
(b) To the extent that Seller has
not completed separation and/or segregation of the PC
Business’ operations and data from Seller’s other
operations and data prior to the Effective Date, Seller shall
complete such separation and/or segregation during the Term or
sooner as required by Requirements of Law, with minimal
interruption to the PC Business’ daily business, provided
that such activities shall not be deemed a Service under this
Agreement.
(c) Notwithstanding anything to the
contrary set forth herein, Section 2.9(a) and
Section 2.9(b) shall be limited to separation and/or
segregation of the PC/CM Business from the Seller’s Business,
and Seller shall not be responsible for any separation and/or
segregation of the PC Business from the CM Business.
Section 2.10
Subcontracting .
(a) By Seller . When acting
as a Service provider, Seller may subcontract to another provider
(including third parties and Seller’s own Subsidiaries and
Affiliates), or change an existing subcontractor of:
(i) any Service provided solely to
the PC Business with Purchaser’s prior written consent (which
consent may not be unreasonably withheld).
(ii) any other Service upon notice
to Purchaser; provided , that Purchaser shall have a
reasonable opportunity to comment on the plan to implement such
subcontracting prior to such implementation, and provided ,
further , that if such change is reasonably likely to have a
significant adverse effect on the level and/or quality of a
material Service, the plan for implementing such change with
respect to such material Service shall be subject to the
Purchaser’s prior written consent, such consent not to be
unreasonably withheld or delayed.
(b) By Purchaser . When
acting as a Service provider, Purchaser may subcontract to another
provider (including third parties and Purchaser’s own
Subsidiaries and Affiliates), or change an existing subcontractor
of:
(i) any Service provided solely to
the Seller’s Business, with Seller’s prior written
consent (which consent may not be unreasonably
withheld).
(ii) any other Service upon notice
to Seller; provided , that Seller shall have a reasonable
opportunity to comment on the plan to implement such subcontracting
prior to such implementation, and provided , further
, that if such change is reasonably likely to have a significant
adverse effect on the level and/or quality of a material Service,
the plan for implementing such change with respect to such material
Service shall be subject to the Seller’s prior written
consent, such consent not to be unreasonably withheld or
delayed.
(c) Notwithstanding any
subcontracting or change of subcontractors permitted under this
Section 2.10, Seller or Purchaser, as applicable, shall always
remain
8
responsible for the performance of
the Seller Services or Purchaser Services, as applicable, in
accordance with the service levels, quality and costs set forth
herein.
Section 2.11 Certain
Changes . Either Party, when acting as a service provider, may
change (a) its policies and procedures or (b) the
location from which any Service is provided at any time;
provided , that such Party shall always remain responsible
for the performance of the Services in accordance with the service
levels, quality and costs set forth herein. Such providing Party
shall give the other Party reasonable prior notice of the change
(which notice shall be provided no later than the time at which,
and in the same manner as, such party provides notice of such
change to any applicable Affiliates).
ARTICLE III
LIMITATIONS
Section 3.1 General
Limitations .
(a) Unless expressly provided
otherwise herein (i) Seller Parties shall be required to
provide the Seller Services hereunder only to the extent that such
Seller Services were provided to the PC Business in the ordinary
course prior to the Effective Date and (ii) the Seller
Services provided by Seller hereunder shall be available only for
the purposes of conducting the PC Business.
(b) Unless expressly provided
otherwise herein (i) Purchaser Parties shall be required to
provide the Purchaser Services hereunder only to the extent that
such Purchaser Services were provided to Seller’s Business in
the ordinary course prior to the Effective Date and (ii) the
Purchaser Services provided by Purchaser hereunder shall be
available only for the purposes of conducting Seller’s
Business.
(c) In no event shall either Party
be obligated to maintain the employment of any specific employee or
acquire any specific additional equipment or software, unless the
other Party agrees to bear all associated costs; provided
that such Party shall remain responsible for the performance of the
Seller Services or Purchaser Services, as applicable, in accordance
with this Agreement.
Section 3.2 Third Party
Limitations . Each Party acknowledges and agrees that the
Services provided by a Party through third parties or using third
party Intellectual Property are subject to the terms and conditions
of any applicable agreements between the provider of such Service
and such third parties. Each Party shall use commercially
reasonable efforts to (a) obtain any necessary consent from
such third parties in order to provide such Services or (b) if
any such consent is not obtained, provide acceptable alternative
arrangements to provide the relevant Services sufficient for the
other Party’s purposes. All costs associated with
(a) and (b), above, shall be borne by the Party receiving the
applicable Service, except that any one time costs incurred in
connection with the migration of any Service to an alternative
arrangement shall be borne by the Party providing the applicable
Service. Notwithstanding the foregoing, the Party providing the
applicable Service shall provide reasonable prior notice to the
Party receiving the
9
applicable Service of the costs associated with
(a) and (b), and the Parties shall cooperate to mitigate such
costs (including exploring alternative arrangements, if
any).
Section 3.3 Compliance with
Laws . Neither Party shall provide, or cause to be provided,
any Service to the extent that the provision of such Service would
require such Party, any of its Affiliates or any of their
respective officers, directors, employees, agents or
representatives to violate (a) any applicable Requirements of
Law, (b) any policies and/or procedures of such Party designed
to respond to a Requirement of Law, to a new legal or regulatory
issue or to a security threat or (c) any other policies and/or
procedures of such Party in existence on the Effective Date. If a
Party cannot provide a Service due to (c), above, the Parties shall
cooperate in good faith to identify an acceptable alternative
arrangement to provide the affected Service sufficient for the
purposes of the other Party; provided , that the Party
providing such Service shall bear any additional costs resulting
from such acceptable alternative arrangement.
Section 3.4 Excluded Seller
Services . Notwithstanding anything to the contrary set forth
herein, in no event shall the Seller Services include any of the
services set forth on Schedule 3.4 .
Section 3.5 Force
Majeure .
(a) The Parties shall use
commercially reasonable efforts to provide, or cause to be
provided, the Services without interruption. In the event that any
Party providing, or causing to be provided, Services is wholly or
partially prevented from, or delayed in, providing one or more
Services, or one or more Services are interrupted or suspended, by
reason of events beyond its reasonable control (including acts of
God, fire, explosion, floods, embargoes, epidemics, war, acts of
terrorism, nuclear disaster, labor strikes, civil unrest and/or
riots) (each, a “ Force Majeure Event ”), such
Party shall not be obligated to deliver the affected Services
during such period, and the Party that would have received such
Services shall not be obligated to pay for any Services not
delivered.
(b) Upon the occurrence of a Force
Majeure Event, the affected Party shall promptly give written
notice to the other Party of the Force Majeure Event upon which it
intends to rely to excuse its performance, and of the expected
duration of such Force Majeure Event. The duties and obligations of
such Party hereunder shall be tolled for the duration of the Force
Majeure Event, but only to the extent that the Force Majeure Event
prevents such Party from performing its duties and obligations
hereunder.
(c) During the duration of a Force
Majeure Event, the affected Party shall use commercially reasonable
efforts to avoid or remove such Force Majeure Event, and shall use
commercially reasonable efforts to resume its performance under
this Agreement with the least practicable delay. From and during
the occurrence of a Force Majeure Event, the other Party may
replace the affected Services by providing such Services for itself
or engaging a third party to provide such Services.
(d) For the period beginning sixty
(60) days after the occurrence of a Force Majeure Event and
ending upon the termination of such Force Majeure Event, the
affected
10
Party shall pay or reimburse, as
applicable, the difference, if any, between (i) all of the
other Party’s reasonable costs associated with any
replacement Services and (ii) the amount the other Party would
have paid to such Party under the terms of this Agreement for the
provision of such Services had such Party continued to perform such
Services.
Section 3.6 Disaster
Recovery Services . No Party shall be required to provide
disaster recovery Services to the extent that the Party that would
receive such Services has materially altered the equipment,
hardware or software to which such disaster recovery Services
pertain.
Section 3.7 Interim Basis
Only . Each Party acknowledges that the purpose of this
Agreement is to provide Services to the other Party on an interim
basis, until such Party can perform the Services for itself.
Accordingly, at all times from and after the Effective Date, each
of Seller and Purchaser shall use its respective commercially
reasonable efforts to make or obtain any approvals, permits or
licenses, implement any computer systems and take, or cause to be
taken, any and all other actions necessary or advisable for it to
provide the Services for itself as soon as reasonably
practicable.
Section 3.8 No Adverse
Effect . In providing the Services, no Party shall take any
action that could reasonably be expected to have a material adverse
effect on the assets or business of the other Party or any of its
Affiliates, or on the ability of the other Party to comply with its
obligations under this Agreement, without obtaining such other
Party’s prior written consent.
Section 3.9 Non
Performance .
(a) By Seller . If Seller
fails to timely provide, or cause to be provided, one or more
Seller Services, other than as a result of and during the
occurrence of a Force Majeure Event, and such failure prevents
Purchaser from operating the PC Business as it was operated in the
ordinary course prior to the Effective Date, from and during such
failure to provide such Seller Services, Purchaser, after providing
prior written notice to Seller, may replace the affected Seller
Services by providing such Seller Services for itself or engaging a
third party to provide such Seller Services. In addition to any
other remedies that Purchaser may be entitled to, Seller shall also
pay Purchaser the difference, if any, between (i) all of
Purchaser’s reasonable costs associated with such replacement
Seller Services and (ii) the amount Purchaser would have paid
to Seller under the terms of this Agreement for the provision of
such Seller Services, had Seller Parties continued to perform such
Seller Services.
(b) By Purchaser . If
Purchaser fails to timely provide, or cause to be provided, one or
more Purchaser Services, other than as a result of and during the
occurrence of a Force Majeure Event, and such failure prevents
Seller from operating the Seller’s Business as it was
operated in the ordinary course prior to the Effective Date, from
and during such failure to provide such Purchaser Services, Seller,
after providing prior written notice to Purchaser, may replace the
affected Purchaser Services by providing such Purchaser Services
for itself or engaging a third party to provide such Purchaser
Services. In addition to any other remedies that Seller may be
entitled to, Purchaser shall also pay Seller the difference, if
any, between (i) all of Seller’s reasonable costs
associated with such replacement Purchaser Services and
(ii) the
11
amount Seller would have paid to
Purchaser under the terms of this Agreement for the provision of
such Purchaser Services, had Purchaser Parties continued to perform
such Purchaser Services.
ARTICLE IV
PAYMENT
Section 4.1 Base Term
Fees .
(a) In consideration for the Seller
Services and any Additional Services provided by Seller hereunder,
Purchaser shall pay to Seller all Direct Costs of Seller Parties in
connection with providing each Seller Service that are currently
charged to the PC Business (with respect to each Seller Service,
the “ Base Cost ”), the Base Cost of each
Additional Service and any reasonable out of pocket expenses
incurred by Seller Parties in connection with providing the Seller
Service or Additional Service, as applicable (collectively, the
“ Seller Fees ”). The current Base Cost of each
Seller Service is set forth on Schedule 2.1(a) or
Schedule 2.1(b) , as applicable. The Base Cost for each
Additional Service shall be determined on a case by case basis as
mutually agreed to by the Parties under
Section 2.4(b).
(b) In consideration for the
Purchaser Services and any Additional Services provided by
Purchaser hereunder, Seller shall pay to Purchaser all Direct Costs
of Purchaser Parties in connection with providing each Purchaser
Service that are currently charged by the PC Business (with respect
to each Purchaser Service, the “ Base Cost ”),
the Base Cost of each Additional Service and any reasonable out of
pocket expenses incurred by Purchaser Parties in connection with
providing the Purchaser Service or Additional Service, as
applicable (collectively, the “ Purchaser Fees ”
and, together with the Seller Fees, the “ Fees
”). The current Base Cost of each Purchaser Service is set
forth on Schedule 2.2(a) . The Base Cost for each Additional
Service shall be determined on a case by case basis as mutually
agreed to by the Parties under Section 2.4(b).
Section 4.2 Extension Term
Fees . Upon the commencement of the Extension Term, and at the
beginning of each quarter year thereafter, the Base Cost of each
Service being provided during the Extension Term shall increase by
2.5% of such Service’s then current Base Cost.
Section 4.3 Adjustments to
Base Cost .
(a) Increases or Decreases in
Direct Costs . Notwithstanding anything to the contrary set
forth herein, in the event that the Direct Costs of Seller or
Purchaser, as applicable, to provide a Service increase or decrease
(including as a result of increases in volume under any contract),
Seller or Purchaser, as applicable, may adjust the Base Cost of
providing such Service by the amount of such increase or decrease,
in connection with and only to the extent that such adjustment is
generally applicable to all recipients of such Service, including
similar services provided to Affiliates of the Party providing the
Service.
(b) Adjustment Mechanism .
The Parties shall meet (in person or via telephone) on a monthly
basis to review the Services provided during the previous month. At
each such meeting, the Parties shall adjust the applicable Base
Cost for each Service for which
12
the Base Cost is determined by
reference to the number of units used during a given month. Such
adjustment shall be based on the number of units of each such
Service added or reduced, as applicable, during the preceding month
multiplied by the unit cost of each such Service, plus a
proportional adjustment in the Base Cost of any associated Service.
All adjustments to the Base Cost of a Service pursuant to this
Section 4.3(b) shall be subject to the terms and conditions of
any third party contract used to provide such Service.
Section 4.4 Billing and
Payment Terms .
(a) For each country in which a
party provides Services to a recipient located in the same country:
(i) such providing party shall invoice the party receiving
such Services on a monthly basis (such invoice to set forth a
description of the Services provided and reasonable documentation
to support the charges thereon) for all Services that such
providing party delivered during the preceding month, denominated
in the local currency of such country, (ii) each s