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PORTIONS FOR WHICH CONFIDENTIAL TREATMENT IS REQUESTED ARE DENOTED BY +AFsAKgBd-. CONFIDENTIAL INFORMATION OMITTED HAS BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION +ADw-/span+AD4APA-/p+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-p align+AD0-right style+AD0-'margin:0in+ADs-margin-bottom:.0001pt+ADs-text-align:right'+AD4APA-b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-Exhibit 10.23 +ADw-/span+AD4APA-/b+AD4APA-/p+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-p align+AD0-center style+AD0-'margin:0in+ADs-margin-bottom:.0001pt+ADs-text-align:center'+AD4APA-b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-VSCE BUSINESS ALLIANCE AGREEMENT +ADw-/span+AD4APA-/b+AD4APA-/p+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-THIS AGREEMENT+ADw-/span+AD4APA-/b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4- is made the 27th day of February 2004 +ADw-/span+AD4APA-/p+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-BETWEEN: +ADw-/span+AD4APA-/b+AD4APA-/p+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td 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It was also a condition precedent to Completion (as defined hereunder) of the SPA that SHB, VSCE and V-COE shall enter into a business agreement to regulate their inter-company relationship following the Completion of the SPA. +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-4+ACUAIg- valign+AD0-top style+AD0-'width:4.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-B.+ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td width+AD0AIg-1+ACUAIg- valign+AD0-top style+AD0-'width:1.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-V-COE is a wholly owned subsidiary of VSCE. Upon or after the Completion of the SPA, V-COE will enter into sub-contracts with VSCE, setting out the terms governing the provision of services by V-COE or any member of the V-COE Group (as defined hereunder), as sub-contractor, to the clients of VSCE and its related corporations (+IBwAPA-b+AD4-VSCE Sub-contracts+ADw-/b+AD4gHQ-). The VSCE Sub-contracts will be premised upon the terms of the business structure set out in this Agreement. +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-4+ACUAIg- valign+AD0-top style+AD0-'width:4.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-C.+ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td width+AD0AIg-1+ACUAIg- valign+AD0-top style+AD0-'width:1.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-It is the intention of the Parties that upon or after the Completion of the SPA, V-COE will enter into contracts with the nominated subsidiaries of SHB, setting out the terms governing the provision of services by V-COE or any member of the V-COE Group, as sub-contractor to the clients of SHB and its related corporations (+IBwAPA-b+AD4-Symphony Sub-contracts+ADw-/b+AD4gHQ-). Simultaneous with the execution of this Agreement, V-COE will enter into a separate business alliance agreement with SHB and VSCE, setting out the terms of the business structure upon which the Symphony Sub-contracts will be premised. +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-p align+AD0-center style+AD0-'margin:0in+ADs-margin-bottom:.0001pt+ADs-text-align:center'+AD4APA-span style+AD0-'font-size:10.0pt'+AD4--1- +ADw-/span+AD4APA-/p+AD4- +ADw-div class+AD0-MsoNormal align+AD0-center style+AD0-'text-align:center'+AD4- +ADw-hr size+AD0-3 width+AD0AIg-100+ACUAIg- noshade color+AD0AIgAj-999999+ACI- align+AD0-center+AD4- +ADw-/div+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-4+ACUAIg- valign+AD0-top style+AD0-'width:4.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-1.+ADw-/span+AD4APA-/b+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td width+AD0AIg-1+ACUAIg- valign+AD0-top style+AD0-'width:1.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-DEFINITIONS AND INTERPRETATION+ADw-/span+AD4APA-/b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4- +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-4+ACUAIg- valign+AD0-top style+AD0-'width:4.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-1.1+ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td width+AD0AIg-1+ACUAIg- valign+AD0-top style+AD0-'width:1.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-u+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-Definitions+ADw-/span+AD4APA-/u+AD4APA-span style+AD0-'font-size:10.0pt'+AD4- +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-4+ACUAIg- valign+AD0-top style+AD0-'width:4.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-1.1.1+ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td width+AD0AIg-1+ACUAIg- valign+AD0-top style+AD0-'width:1.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4-+ADw-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-Whenever used in this Agreement, unless the context shall otherwise require, the following expressions shall have the following meanings: +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-34+ACUAIg- valign+AD0-top style+AD0-'width:34.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p style+AD0-'margin-top:0in+ADs-margin-right:0in+ADs-margin-bottom:.75pt+ADs-margin-left: 0in'+AD4APA-b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4gHA-Act+IB0APA-/span+AD4APA-/b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4- +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p style+AD0-'margin-top:0in+ADs-margin-right:0in+ADs-margin-bottom:.75pt+ADs-margin-left: 42.8pt'+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-means the Malaysian Companies Act of 1965+ADs- +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-34+ACUAIg- valign+AD0-top style+AD0-'width:34.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p style+AD0-'margin-top:0in+ADs-margin-right:0in+ADs-margin-bottom:.75pt+ADs-margin-left: 0in'+AD4APA-b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4gHA-Agreed+ACY-nbsp+ADs-Gross+ACY-nbsp+ADs-Margin+IB0APA-/span+AD4APA-/b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4- +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p style+AD0-'margin-top:0in+ADs-margin-right:0in+ADs-margin-bottom:.75pt+ADs-margin-left: 42.8pt'+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-means, with respect to each Contract that the VSCE Group enters into with a client and for which the V-COE Group is delivering Services pursuant to a VSCE Sub-contract, an amount as determined in good faith by the V-COE Pricing Committee that is equivalent to the difference between the annual revenue derived from Services under such Contract and the Agreed Contract Costs+ADs- +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-34+ACUAIg- valign+AD0-top style+AD0-'width:34.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p style+AD0-'margin-top:0in+ADs-margin-right:0in+ADs-margin-bottom:.75pt+ADs-margin-left: 0in'+AD4APA-b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4gHA-Agreed+ACY-nbsp+ADs-Contract+ACY-nbsp+ADs-Costs+IB0APA-/span+AD4APA-/b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4- +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p style+AD0-'margin-top:0in+ADs-margin-right:0in+ADs-margin-bottom:.75pt+ADs-margin-left: 42.8pt'+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-means, as determined in good faith by the V-COE Pricing Committee, the actual annual cost of the V-COE Group+IBk-s personnel, infrastructure, technology, out-of-pocket expenses, depreciation and amortization of fixed assets and licences associated with the delivery of Services under a VSCE Sub-contract in connection with a Contract+ADs- +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-34+ACUAIg- valign+AD0-top style+AD0-'width:34.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p style+AD0-'margin-top:0in+ADs-margin-right:0in+ADs-margin-bottom:.75pt+ADs-margin-left: 0in'+AD4APA-b+AD4-+ADw-span style+AD0-'font-size:10.0pt'+AD4gHA-BPO Services+IB0APA-/span+AD4APA-/b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4- +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p style+AD0-'margin-top:0in+ADs-margin-right:0in+ADs-margin-bottom:.75pt+ADs-margin-left: 42.8pt'+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-means the provision of customized business process outsourcing and human capital management solutions+ADs- +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-34+ACUAIg- valign+AD0-top style+AD0-'width:34.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p style+AD0-'margin-top:0in+ADs-margin-right:0in+ADs-margin-bottom:.75pt+ADs-margin-left: 0in'+AD4APA-b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4gHA-Business Day+IB0APA-/span+AD4APA-/b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4- +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p style+AD0-'margin-top:0in+ADs-margin-right:0in+ADs-margin-bottom:.75pt+ADs-margin-left: 42.8pt'+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-means a day (other than a Saturday, a Sunday or a public holiday) on which banks in Kuala Lumpur and Hong Kong (as the case may be) are open for business+ADs- +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-34+ACUAIg- valign+AD0-top style+AD0-'width:34.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p style+AD0-'margin-top:0in+ADs-margin-right:0in+ADs-margin-bottom:.75pt+ADs-margin-left: 0in'+AD4APA-b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4gHA-Completion+IB0APA-/span+AD4APA-/b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4- +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p style+AD0-'margin-top:0in+ADs-margin-right:0in+ADs-margin-bottom:.75pt+ADs-margin-left: 42.8pt'+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-means the completion of the SPA subject to the terms and conditions of the SPA+ADs- +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-34+ACUAIg- valign+AD0-top style+AD0-'width:34.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p style+AD0-'margin-top:0in+ADs-margin-right:0in+ADs-margin-bottom:.75pt+ADs-margin-left: 0in'+AD4APA-b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4gHA-Contracts+IB0APA-/span+AD4APA-/b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4- +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p style+AD0-'margin-top:0in+ADs-margin-right:0in+ADs-margin-bottom:.75pt+ADs-margin-left: 42.8pt'+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-means MNC BPO Contracts and SME Contracts, or either of them+ADs- +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-34+ACUAIg- valign+AD0-top style+AD0-'width:34.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p style+AD0-'margin-top:0in+ADs-margin-right:0in+ADs-margin-bottom:.75pt+ADs-margin-left: 0in'+AD4APA-b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4gHA-MNCs+IB0APA-/span+AD4APA-/b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4- +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p style+AD0-'margin-top:0in+ADs-margin-right:0in+ADs-margin-bottom:.75pt+ADs-margin-left: 42.8pt'+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-means multinational companies operating within and outside of Malaysia+ADs- +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-34+ACUAIg- valign+AD0-top style+AD0-'width:34.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p style+AD0-'margin-top:0in+ADs-margin-right:0in+ADs-margin-bottom:.75pt+ADs-margin-left: 0in'+AD4APA-b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4gHA-MNC BPO Contracts+ADw-/span+AD4APA-/b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4- +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p style+AD0-'margin-top:0in+ADs-margin-right:0in+ADs-margin-bottom:.75pt+ADs-margin-left: 42.8pt'+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-means contracts entered into or originated by the VSCE Group with MNCs to provide BPO Services to such MNCs+ADs- +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-34+ACUAIg- valign+AD0-top style+AD0-'width:34.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p style+AD0-'margin-top:0in+ADs-margin-right:0in+ADs-margin-bottom:.75pt+ADs-margin-left: 0in'+AD4APA-b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4gHA-Services+IB0APA-/span+AD4APA-/b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4- +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p style+AD0-'margin-top:0in+ADs-margin-right:0in+ADs-margin-bottom:.75pt+ADs-margin-left: 42.8pt'+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-means the BPO Services and SME Services, or either of them+ADs- +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-34+ACUAIg- valign+AD0-top style+AD0-'width:34.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p style+AD0-'margin-top:0in+ADs-margin-right:0in+ADs-margin-bottom:.75pt+ADs-margin-left: 0in'+AD4APA-b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4gHA-SMEs+IB0APA-/span+AD4APA-/b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4- +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p style+AD0-'margin-top:0in+ADs-margin-right:0in+ADs-margin-bottom:.75pt+ADs-margin-left: 42.8pt'+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-means small and medium-sized companies based in the United States of America+ADs- +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-34+ACUAIg- valign+AD0-top style+AD0-'width:34.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p style+AD0-'margin-top:0in+ADs-margin-right:0in+ADs-margin-bottom:.75pt+ADs-margin-left: 0in'+AD4APA-b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4gHA-SME Contracts+IB0APA-/span+AD4APA-/b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4- +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p style+AD0-'margin-top:0in+ADs-margin-right:0in+ADs-margin-bottom:.75pt+ADs-margin-left: 42.8pt'+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-means contracts entered into or originated by the VSCE Group with SMEs to provide SME Services+ADs- +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-34+ACUAIg- valign+AD0-top style+AD0-'width:34.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p style+AD0-'margin-top:0in+ADs-margin-right:0in+ADs-margin-bottom:.75pt+ADs-margin-left: 0in'+AD4APA-b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4gHA-SME Services+IB0APA-/span+AD4APA-/b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4- +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p style+AD0-'margin-top:0in+ADs-margin-right:0in+ADs-margin-bottom:.75pt+ADs-margin-left: 42.8pt'+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-means those human capital management solutions and other business services designated by the VSCE Group to be fulfilled at locations outside the United States of America, to be provided to clients with which the VSCE Group has entered into SME Contracts+ADs- +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-34+ACUAIg- valign+AD0-top style+AD0-'width:34.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p style+AD0-'margin-top:0in+ADs-margin-right:0in+ADs-margin-bottom:.75pt+ADs-margin-left: 0in'+AD4APA-b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4gHA-Symphony Business Alliance Agreement+IB0APA-/span+AD4APA-/b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4- +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p style+AD0-'margin-top:0in+ADs-margin-right:0in+ADs-margin-bottom:.75pt+ADs-margin-left: 42.8pt'+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-means the business alliance agreement of even date entered into between V-COE, SHB and VSCE+ADs- +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-p align+AD0-center style+AD0-'margin:0in+ADs-margin-bottom:.0001pt+ADs-text-align:center'+AD4APA-span style+AD0-'font-size:10.0pt'+AD4--2- +ADw-/span+AD4APA-/p+AD4- +ADw-div class+AD0-MsoNormal align+AD0-center style+AD0-'text-align:center'+AD4- +ADw-hr size+AD0-3 width+AD0AIg-100+ACUAIg- noshade color+AD0AIgAj-999999+ACI- align+AD0-center+AD4- +ADw-/div+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-34+ACUAIg- valign+AD0-top style+AD0-'width:34.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p style+AD0-'margin-top:0in+ADs-margin-right:0in+ADs-margin-bottom:.75pt+ADs-margin-left: 0in'+AD4APA-b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4gHA-V-COE Group+IB0APA-/span+AD4APA-/b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4- +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p style+AD0-'margin-top:0in+ADs-margin-right:0in+ADs-margin-bottom:.75pt+ADs-margin-left: 42.8pt'+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-means V-COE and its present and future subsidiaries, including without limitation Vsource (Japan) Limited and Vsource Taiwan Insurance Broker Limited Company+ADs- +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-34+ACUAIg- valign+AD0-top style+AD0-'width:34.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p style+AD0-'margin-top:0in+ADs-margin-right:0in+ADs-margin-bottom:.75pt+ADs-margin-left: 0in'+AD4-+ADw-b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4gHA-V-COE Pricing Committee+IB0APA-/span+AD4APA-/b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4- +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p style+AD0-'margin-top:0in+ADs-margin-right:0in+ADs-margin-bottom:.75pt+ADs-margin-left: 42.8pt'+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-means a sub-committee to be set up by the Board of Directors of V-COE after the Completion of the SPA, which shall be chaired by the chief executive officer of V-COE, with its members represented by one V-COE director nominated by VSCE and one V-COE director nominated by SHB respectively+ADs- +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-34+ACUAIg- valign+AD0-top style+AD0-'width:34.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p style+AD0-'margin-top:0in+ADs-margin-right:0in+ADs-margin-bottom:.75pt+ADs-margin-left: 0in'+AD4APA-b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4gHA-VSCE Group+IB0APA-/span+AD4APA-/b+AD4APA-span style+AD0-'font-size:10.0pt'+AD4- +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p style+AD0-'margin-top:0in+ADs-margin-right:0in+ADs-margin-bottom:.75pt+ADs-margin-left: 42.8pt'+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-means VSCE, its present and future subsidiaries and related corporations, but not including the V-COE Group. +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-4+ACUAIg- valign+AD0-top style+AD0-'width:4.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-1.2+ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td width+AD0AIg-1+ACUAIg- valign+AD0-top style+AD0-'width:1.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-u+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-Interpretation+ADw-/span+AD4APA-/u+AD4APA-span style+AD0-'font-size:10.0pt'+AD4- +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-4+ACUAIg- valign+AD0-top style+AD0-'width:4.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-1.2.1+ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td width+AD0AIg-1+ACUAIg- valign+AD0-top style+AD0-'width:1.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-In this Agreement, unless the context otherwise requires: +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- 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legislation and all regulations, guidelines, practice notes and statutory instruments issued under such legislation or provision made in pursuance thereof as from time to time modified or re-enacted whether before or after the date of this Agreement, so far as such modification or re-enactment, applies or is capable of applying to any transactions entered into pursuant to this Agreement and (so far as liability thereunder may exist or can arise) shall include also any past statutory provisions, regulations, guidelines, practice notes (as from time to time modified or re-enacted) which have directly or indirectly been replaced. For the avoidance of doubt, if such modification or re-enactment has the retrospective effect of increasing the liability of either Party hereunder, the other Parties may, in good faith, review the effect or impact of such modification or re-enactment on the affected Party in the context of this Agreement, and may agree to such other terms and conditions as may be necessary, to address the said effect or impact on the affected Party+ADs- +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-4+ACUAIg- valign+AD0-top 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style+AD0-'width:5.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td width+AD0AIg-4+ACUAIg- valign+AD0-top style+AD0-'width:4.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-(a)+ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td width+AD0AIg-1+ACUAIg- valign+AD0-top style+AD0-'width:1.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-the revenue earned by the V-COE Group on each VSCE Sub-Contract shall be equivalent to the Agreed Contract Costs plus +AFsAKg-Confidential information omitted and filed separately with the Securities and Exchange Commission+AF0AJQ- of the Agreed Gross Margin+ADs- and +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-5+ACUAIg- style+AD0-'width:5.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td width+AD0AIg-4+ACUAIg- valign+AD0-top style+AD0-'width:4.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-(b)+ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td width+AD0AIg-1+ACUAIg- valign+AD0-top style+AD0-'width:1.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-the V-COE Group will undertake in each VSCE Sub-contract to deliver the specified sub-contracted BPO Services to the relevant VSCE Group client in accordance with the service level agreements set forth in the relevant new MNC BPO Contract. +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-4+ACUAIg- valign+AD0-top style+AD0-'width:4.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:10.0pt'+AD4AJg-nbsp+ADsAJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td width+AD0AIg-1+ACUAIg- valign+AD0-top style+AD0-'width:1.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-The V-COE Group shall continue to have the first right of refusal to deliver the BPO Services in the manner stipulated herein upon each successive renewal of such MNC BPO Contract. +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-4+ACUAIg- valign+AD0-top style+AD0-'width:4.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-2.1.2+ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td width+AD0AIg-1+ACUAIg- valign+AD0-top style+AD0-'width:1.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-u+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-V-COE as primary contractor+ADw-/span+AD4APA-/u+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-: The Parties hereby agree that new MNC BPO Contracts with the VSCE Group clients may be entered into directly by any member of the V-COE Group as the primary or sole contractor, if so requested by the relevant client. In each such case, the relevant member of the V-COE Group shall pay to VSCE the management fee set out in Clause 3.2 of this Agreement. +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-4+ACUAIg- valign+AD0-top style+AD0-'width:4.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-2.1.3+ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td width+AD0AIg-1+ACUAIg- valign+AD0-top style+AD0-'width:1.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-u+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-SME Contracts+ADw-/span+AD4APA-/u+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-: Unless this Agreement is terminated in accordance with Clause 7 of this Agreement, the V-COE Group will have a first right of refusal to deliver, as primary sub-contractor, SME Services on the understanding that: +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-5+ACUAIg- style+AD0-'width:5.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td width+AD0AIg-4+ACUAIg- valign+AD0-top style+AD0-'width:4.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-(a)+ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td width+AD0AIg-1+ACUAIg- valign+AD0-top style+AD0-'width:1.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-the revenue earned by the V-COE Group on each VSCE Sub-contract shall be equivalent to the Agreed Contract Costs divided by +AFsAKg-Confidential information omitted and filed separately with the Securities and Exchange Commission+AF0AJQ-, providing the V-COE Group with a gross margin equivalent to +AFsAKg-Confidential information omitted and filed separately with the Securities and Exchange Commission+AF0AJQA7- and +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-5+ACUAIg- style+AD0-'width:5.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4-+ADw-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td width+AD0AIg-4+ACUAIg- valign+AD0-top style+AD0-'width:4.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-(b)+ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td width+AD0AIg-1+ACUAIg- valign+AD0-top style+AD0-'width:1.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-the V-COE Group will undertake in each VSCE Sub-contract to deliver the specified sub-contracted SME Services to the relevant VSCE Group client in accordance with the service level agreements set forth in the relevant SME Contract, or if no service level agreements are specified in the relevant SME Contract, then as mutually agreed between the V-COE Group and the VSCE Group. +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-4+ACUAIg- valign+AD0-top style+AD0-'width:4.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:10.0pt'+AD4AJg-nbsp+ADsAJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td width+AD0AIg-1+ACUAIg- valign+AD0-top style+AD0-'width:1.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-The V-COE Group shall continue to have the first right of refusal to deliver the SME Services in the manner stipulated herein upon each successive renewal of such SME Contract. +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-p align+AD0-center style+AD0-'margin:0in+ADs-margin-bottom:.0001pt+ADs-text-align:center'+AD4APA-span style+AD0-'font-size:10.0pt'+AD4--4- +ADw-/span+AD4APA-/p+AD4- +ADw-div class+AD0-MsoNormal align+AD0-center style+AD0-'text-align:center'+AD4- +ADw-hr size+AD0-3 width+AD0AIg-100+ACUAIg- noshade color+AD0AIgAj-999999+ACI- align+AD0-center+AD4- +ADw-/div+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-4+ACUAIg- valign+AD0-top style+AD0-'width:4.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-2.1.4+ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td width+AD0AIg-1+ACUAIg- valign+AD0-top style+AD0-'width:1.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-The Parties further agree that the arrangement referred to in Clauses 2.1.1 and 2.1.3 shall continue to subsist between the VSCE Group and the V-COE Group for each successive renewal of the Contracts between the VSCE Group and the VSCE Group clients. +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-4+ACUAIg- valign+AD0-top style+AD0-'width:4.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-2.1.5+ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td width+AD0AIg-1+ACUAIg- valign+AD0-top style+AD0-'width:1.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-For the avoidance of doubt, the V-COE Group will remain as the primary contractor in all MNC BPO Contracts to which any member of the V-COE Group is a party and are subsisting as of the date of Completion of the SPA, and the V-COE Group will not be required to compensate VSCE or any member of the VSCE Group for services provided in respect of these MNC BPO Contracts except if otherwise or as mutually agreed. +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-4+ACUAIg- valign+AD0-top style+AD0-'width:4.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-2.1.6+ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td width+AD0AIg-1+ACUAIg- valign+AD0-top style+AD0-'width:1.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-The Parties further agree that the execution of this Agreement and the Symphony Business Alliance Agreement shall be deemed satisfaction of the condition precedent referred to in Clause 4.1.3 of the SPA. +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p 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0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-u+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-Pricing+ADw-/span+AD4APA-/u+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-: +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-4+ACUAIg- valign+AD0-top style+AD0-'width:4.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-3.1.1+ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td width+AD0AIg-1+ACUAIg- valign+AD0-top style+AD0-'width:1.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-The Parties further agree that the pricing of any new Contracts with multinational and Malaysian companies shall be subjected to the approval of the V-COE Pricing Committee, which approval shall not be unreasonably withheld or delayed. +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 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If there should be any deadlock or impasse amongst the members of the V-COE Pricing Committee, the matter shall, unless VSCE and SHB otherwise agree, be referred to mediation in accordance with the terms set out in this Agreement. +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-4+ACUAIg- valign+AD0-top style+AD0-'width:4.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-3.2+ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td width+AD0AIg-1+ACUAIg- valign+AD0-top style+AD0-'width:1.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-u+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-MNC BPO Contracts where V-COE Group is the primary or sole contractor+ADw-/span+AD4APA-/u+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-: +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-4+ACUAIg- valign+AD0-top style+AD0-'width:4.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:10.0pt'+AD4AJg-nbsp+ADsAJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td width+AD0AIg-1+ACUAIg- valign+AD0-top style+AD0-'width:1.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-VSCE shall be entitled to a management fee amounting to +AFsAKg-Confidential information omitted and filed separately with the Securities and Exchange Commission+AF0AJQ- of the Agreed Gross Margin (+IBwAPA-b+AD4-VSCE Management Fee+ADw-/b+AD4gHQ-) for each new MNC BPO Contract where the said contract, at the request of the client, is executed between the relevant client and any member of the V-COE Group with such member of the V-COE Group as the primary or sole contractor (+IBwAPA-b+AD4-Direct MNC BPO Contract+ADw-/b+AD4gHQ-). The Management Fee shall continue to be payable by the relevant member of the V-COE Group to VSCE for each successive renewal of such Direct MNC BPO Contracts. +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-4+ACUAIg- valign+AD0-top style+AD0-'width:4.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-3.2.1+ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td width+AD0AIg-1+ACUAIg- valign+AD0-top style+AD0-'width:1.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-The VSCE Management Fee shall be paid by V-COE to VSCE within seven (7) Business Days of receipt by the V-COE Group of any payment from the relevant client for the performance of the V-COE Group+IBk-s services under the relevant Direct MNC BPO Contract. +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-4+ACUAIg- valign+AD0-top style+AD0-'width:4.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-3.3+ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td width+AD0AIg-1+ACUAIg- valign+AD0-top style+AD0-'width:1.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-td valign+AD0-top style+AD0-'padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-u+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-VSCE Sub-contracts+ADw-/span+AD4APA-/u+AD4APA-span style+AD0-'font-size:10.0pt'+AD4-: Save as otherwise provided in the relevant VSCE Sub-contract, the V-COE Group+IBk-s sub-contracting fees shall be invoiced to VSCE on a +IBw-back to back+IB0- basis to match the times that VSCE or a member of the VSCE Group will invoice clients under the relevant Contracts or renewed Contracts, as the case may be, and such invoiced fees shall be paid by VSCE to V-COE within seven (7) Business Days of receipt by the VSCE Group of the corresponding payment from the relevant clients under the relevant Contract or renewed Contract, as the case may be. +ADw-/span+AD4APA-/p+AD4- +ADw-/td+AD4- +ADw-/tr+AD4- +ADw-/table+AD4- +ADw-p style+AD0-'margin:0in+ADs-margin-bottom:.0001pt'+AD4APA-span style+AD0-'font-size:7.5pt'+AD4AJg-nbsp+ADsAPA-/span+AD4APA-/p+AD4- +ADw-table class+AD0-MsoNormalTable border+AD0-0 cellspacing+AD0-0 cellpadding+AD0-0 width+AD0AIg-100+ACUAIg- style+AD0-'width:100.0+ACUAOw-border-collapse:collapse+ADs-mso-padding-alt:0in 0in 0in 0in'+AD4- +ADw-tr style+AD0-'mso-yfti-irow:0+ADs-mso-yfti-firstrow:yes+ADs-mso-yfti-lastrow:yes'+AD4- +ADw-td width+AD0AIg-4+ACUAIg- valign+AD0-top style+AD0-'width:4.0+ACUAOw-padding:0in 0in 0in 0in'+AD4- +ADw-p class+AD0-MsoNormal+AD4APA-b+AD4APA-span 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