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Software License and Services Agreement

Software Maintenance and Support Agreement

Software License and Services Agreement | Document Parties: REDENVELOPE INC | BroadVision, Inc. You are currently viewing:
This Software Maintenance and Support Agreement involves

REDENVELOPE INC | BroadVision, Inc.

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Title: Software License and Services Agreement
Governing Law: California     Date: 6/29/2006
Industry: Retail (Catalog and Mail Order)    

Software License and Services Agreement, Parties: redenvelope inc , broadvision  inc.
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Exhibit 10.64

Contract No.                     

Software License and Services Agreement

This Software License and Services Agreement (“Agreement”) is made and entered into as of this 31 st day of March, 2000, between BroadVision, Inc. (“BroadVision”) and Redenvelope (“Customer”)

Address 201 Spear Street, 3 rd floor
              San Francisco, CA 94105

In consideration of the mutual covenants and conditions contained in this Agreement, the parties agree as stated herein. The following attachments, required when applicable, are also part of this Agreement:

 

A.

 

Current Licensing Practices

 

 

 

 

 

B.

 

Required Provisions of Sublicenses

 

 

 

 

 

C.

 

Professional Services Terms & Conditions

 

 

 

 

 

D.

 

Business Terms

 

1.

 

License.

 

 

A.

 

BroadVision hereby grants to Customer a perpetual (unless terminated as set forth herein), nonexclusive, and nontransferable license, subject to the terms and conditions of this Agreement, to use the object code for the Software. For the purpose of this Agreement, “Software” shall mean all versions, including current, previous, and subsequent versions, of all software products, together with operating instructions, user manuals, training material, and other documentation as may, in BroadVision’s sole discretion, be supplied to Customer.

 

 

 

 

 

B.

 

Customer may use the Software in accordance with BroadVision’s published licensing practices in force at the time of delivery of the applicable Software products. BroadVision’s current licensing practices are as set forth in Attachment A.

 

 

 

 

 

C.

 

Customer may not (a) rent, lease, or loan the Software; (b) electronically transmit the Software over a network except as necessary for Customer’s licensed use of the Software; (c) use run-time versions of third-party products embedded in the Software, if any, for any use other than the intended use of the Software; (d) modify, disassemble, decompile, or reverse engineer the Software; (e) transfer possession of any copy of the Software to another party, except as expressly permitted herein; or (f) use the Software in any way not expressly provided for in this Agreement. There are no implied licenses. Customer agrees not to exceed the scope of the licenses granted herein.

 

 

 

 

 

D.

 

BroadVision also grants to Customer the right to grant nontransferable sublicenses to portions of the Software, where such grants are explicitly permitted by BroadVision’s licensing practices. Customer shall require each such sublicensee, before it may use or install the sublicensed Software, to execute a written license agreement containing, at a minimum, the required provisions specified in Attachment B. Customer shall indemnify BroadVision for all losses, costs, damages, expenses, and liabilities caused by Customer’s failure to include required terms in its sublicense agreements with its sublicensees.

 

2.

 

Payment, Prices.

 

 

A.

 

Invoices shall be issued upon delivery of the products or services, unless specified herein to the contrary, and shall be due and payable in United States currency upon receipt by Customer. Payment shall be overdue thirty (30) days after the delivery date specified on the invoice. Overdue payments shall be subject to a finance charge of one and one-half percent (1 1/2%) for each month or fraction thereof that the invoice is overdue, or the highest interest rate permitted by applicable law, whichever is lower. BroadVision shall also be reimbursed for its collection costs in the event of late payments, including reasonable attorney’s fees.

 

 

 

 

 

B.

 

Software will be shipped FOB from BroadVision’s facility in Redwood City, California, U.SA., by commercial surface transportation. Transportation charges in excess of such rates will be billed to Customer. Software shall be deemed accepted upon delivery.

 

 

 

 

 

C.

 

The prices stated in BroadVision quotations are exclusive of any federal, state, municipal, value-added, foreign withholding or other governmental taxes, duties, fees, excises, or tariffs now or hereafter imposed on the production, storage, licensing, sale, transportation, import, export, or use of the Software or any improvements, alterations, or amendments to the Software. Customer shall be responsible for, and if necessary reimburse, BroadVision for all such taxes, duties, fees, excises, or tariffs, except for governmental or local taxes imposed on BroadVision’s corporate net income.

 

SLSA 1/98

BroadVision, Inc.

Page 1 of 5

 


 

 

3.

 

Software Maintenance.

 

A.

 

BroadVision agrees to provide Customer with software maintenance subject to the following provisions and conditions:

 

 

i.

 

At Customer’s request, BroadVision shall provide software maintenance at prices to be quoted to Customer. Software maintenance shall include (i) telephone and electronic mail support provided during BroadVision’s normal working hours, and (ii) standard releases containing improvements or modifications to the Software, where such improvements or modifications are not priced as separate new products or options (“Standard Release”).

 

 

 

 

 

ii.

 

BroadVision shall provide software maintenance for any Standard Release until 180 days after shipment of the subsequent Standard Release.

 

 

 

 

 

iii.

 

Customer shall designate three (3) or, with BroadVision’s prior written approval, more than three (3) Support Contact Persons, who shall be responsible for communicating support issues to BroadVision. Customer agrees to provide BroadVision with timely written notification containing all details of software problems necessary for BroadVision to diagnose such problems. Customer agrees to cooperate fully in providing BroadVision with Customer’s source code, in machine-readable form, and other materials necessary to reproduce a reported software problem. Subject to Customer’s security requirements, Customer agrees to provide BroadVision reasonable direct or remote access and test time on Customer’s BroadVision system, for the purpose of diagnosing reported software problems. If BroadVision provides on-site services at Customer’s request in connection with software maintenance, Customer shall reimburse BroadVision for all travel and other reasonable out-of-pocket expenses incurred with respect to such services.

 

 

 

 

 

iv.

 

Software maintenance may also include any patch releases (“Patch Releases”) that BroadVision, in its sole discretion, makes available. Patch Releases are intended to address material deviations between the Software and its published specifications until a Standard Release can be made available. Customer may install Patch Releases at its option.

 

 

 

 

 

v.

 

BroadVision shall not be responsible for maintaining Software that fails to comply with its published specifications if such non-compliance is the result of modification of the Software by Customer or third parties. If BroadVision expends its time on a noncompliance found to be the result of any of the preceding, Customer shall pay BroadVision for such time at BroadVision’s then-current hourly consulting rate.

 

B.

 

Unless terminated by either party with at least ninety days notice, software maintenance will automatically be renewed for successive one-year periods at BroadVision’s then-current prices for software maintenance. In the event of termination for Customer’s breach or Customer’s convenience, all maintenance fees shall be immediately due and payable without notice; in the event of termination for any other reason, Customer shall be entitled to a refund of maintenance fees already paid, prorated for the unused portion of such fees.

 

 

 

 

 

C.

 

Annual software maintenance fees are due and payable in advance; in all other respects payments are subject to the terms and conditions of the Agreement.

 

 

 

 

 

D.

 

If Customer initially declines software maintenance and then subsequently elects to commence maintenance, or if maintenance for an item of Software is discontinued at Customer’s request and then subsequently renewed, Customer shall pay the maintenance fees that would have been due for the period during which maintenance was not provided.

 

 

4.

 

Title to Software.

 

 

 

 

 

 

 

Customer shall include BroadVision’s copyright or proprietary rights notice on any copies of the Software or associated documentation, including copyright or proprietary rights notices of third parties that are included on media or in documentation provided by BroadVision. Customer acknowledges that the Software is the property of BroadVision or its licensors.

 

 

 

 

 

5.

 

Warranty.

 

 

 

 

 

 

 

BroadVision warrants that the Software will conform in all material respects to its written specifications when installed and for 90 days thereafter. For purposes of this Agreement, the sole source of such specifications shall be BroadVision’s written user documentation. Customer will notify BroadVision within 10 days after the expiration of the warranty period of any nonconformity. Where a material

 

SLSA 1/98

BroadVision, Inc.

Page 2 of 5

 


 

 

 

 

nonconformity exists within the warranty period, and proper notice has been given to BroadVision, BroadVision will, as its sole and exclusive liability to Customer, use due diligence to correct the nonconformity and provide Customer with one copy of any such corrected version of the Software, or, if BroadVision is unable to correct such nonconformances within a reasonable period of time, refund all license fees paid to it for the Software, or the most recent software maintenance fee paid for the Software, if the nonconformity relates to a Standard Release delivered pursuant to Section 3 herein. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES AND CONDITIONS, EXPRESSED OR IMPLIED, AND BROADVISION EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NONINFRINGEMENT.

 

 

 

 

 

6.

 

Limitation of Liability.

 

 

 

 

 

 

 

BroadVision’s liability to Customer under this Agreement or for any other reason relating to the products and services provided under this Agreement, including claims for contribution or indemnity, shall be limited to the amount paid to BroadVision under this Agreement. NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY UNDER THIS AGREEMENT, THE PARTIES AGREE THAT IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS OR LOSS OF USE PROVIDED THAT LOST REVENUES ARISING FROM THE UNAUTHORIZED USE, DISCLOSURE OR DISTRIBUTION OF SOFTWARE BY CUSTOMER SHALL BE DEEMED DIRECT DAMAGES.

 

 

 

 

 

7.

 

Intellectual Property Rights Indemnity.

 

 

 

 

 

 

 

BroadVision will defend and hold harmless Customer against any claim that the Software constitutes infringement of a patent, copyright, trademark, or trade secret. BroadVision shall also indemnify Customer for any reasonable expense incurred by Customer in connection with the foregoing. BroadVision’s obligations under this section are conditioned upon BroadVision having sole control of any such action, and upon Customer notifying BroadVision immediately in writing of the claim and giving authority, information, and assistance necessary to settle or defend such claim. If the use of the Software infringes or is enjoined, or BroadVision believes it is likely to infringe or be enjoined, BroadVision may, at its sole option, (i) procure for Customer the right to continue use of the licensed Software as furnished; (ii) replace the licensed Software; (iii) modify the licensed Software to make it non-infringing, provided that the Software still substantially conforms to the applicable specifications; or (iv) if BroadVision, after using all commercially reasonable efforts, is unable to accomplish the foregoing remedies, terminate the license and refund the license fee for the Software, less a proportional adjustment for the time the Software was used by Customer, equal to the ratio of the time elapsed since the delivery date to five (5) years. The indemnity provided herein shall not apply if the alleged infringement arises from: (a) the use of other than a currently supported, unaltered release of the licensed Software; (b) the use of Software that has been modified or merged with other programs by Customer; or (c) the use of the licensed Software in combination with software or hardware not provided under this Agreement. The foregoing states BroadVision’s sole and exclusive liability for patent, copyright, or other proprietary rights infringement.

 

 

 

 

 

8.

 

Confidentiality of Software and Documents.

 

A.

 

Customer shall not reproduce, duplicate, copy, sell, or otherwise disclose, or disseminate the Software, including operating instructions, user manuals, and training materials, in any medium except as authorized hereto. Customer may make copies of the Software, in machine readable form, only as is reasonably necessary for archival and backup purposes.

 

 

 

 

 

B.

 

Customer expressly undertakes, using reasonable efforts not less than it exercises for its own confidential materials, to retain in confidence, and to require its employees or consultants to retain the Software in confidence, and will make no use of such information, except under the terms and during the existence of this Agreement, and only to the extent that such use is necessary to Customer’s employees or consultants in the course of their employment.

 

 

 

 

 

C.

 

The provisions of this section shall survive the termination of this Agreement for a period of five (5) years.

 

 

 

 

 

D.

 

Customer shall not release the results of any benchmark of the Software, or of any third party products embedded in the Software, without BroadVision’s prior written approval. Nothing in the foregoing is intended to prohibit Customer from releasing data specific to the performance of Customer’s site.

 

SLSA 1/98

BroadVision, Inc.

Page 3 of 5

 


 

9.

     

Audit Rights.

At BroadVision’s request, but in no event more than twice annually, Customer shall provide BroadVision with a report detailing its use of the Software. No more than once annually, BroadVision may audit Customer’s records to ensure that license and other fees have been properly paid in compliance with this Agreement. Any such audit will be conducted during regular business hours at Customer’s offices and shall not interfere unreasonably with Customer’s business activities. If an audit reveals that Customer has underpaid its total fees by more than five percent (5%), then Customer shall pay BroadVision’s reasonable costs of conducting the audit, in addition to the underpaid amount.

10.

 

Term/Termination.

This Agreement is effective on the earlier of (i) the date of shipment of the Software or (ii) the date set forth above, and continues until terminated as provided herein, or by agreement of both parties. BroadVision may terminate this Agreement upon: (a) any material breach of this Agreement by Customer that is not cured within 30 days following written notice thereof; or (b) failure by Customer to pay license fees for Software under the payment terms specified in this Agreement or as stated on BroadVision’s invoice for such Software which failure remains uncured after 30 days written notice thereof. Upon termination of this Agreement for any of the above reasons, all licenses granted hereundear terminate and Customer will immediately destroy the Software and all copies in any form. Upon termination for any other reason, Customer may continue to use the Software, provided that Sections 1, 2 (to the extent that any amounts are owed to BroadVision as of the termination date), 4, 6, 7, 8, 9, and 11 shall survive the termination of this Agreement, and BroadVision may terminate Customer’s use of the Software upon a material breach of any of the surviving sections.

 

11.

 

General.

 

A.

 

Waiver/Amendment . No waiver, amendment, or modification of any provision of this Agreement shall be effective unless in writing and signed by the party against whom such waiver, amendment, or modification is sought to be enforced. No failure or delay by either party in exercising any right, power or remedy under this Agreement, except as specifically provided herein, shall be deemed as a waiver of any such right, power, or remedy.

 

 

 

 

 

B.

 

Assignment . Either party may assign this Agreement to an entity acquiring substantially all of its assets or merging with it, provided that such assignee agree in writing to assume all obligations under this Agreement. Except as set forth above, neither party may assign any of its rights or delegate any of its obligations under this Agreement to any third party without the express written consent of the other. Any attempted assignment in violation of the foregoing shall be void and of no effect. Subject to the above, this Agreement shall be binding upon and inure to the benefit of the successors and assigns of the parties hereto.

 

 

 

 

 

C.

 

Disputes . The rights of the parties hereunder shall be governed by the laws of the State of California without giving effect to principles of conflicts of laws. Any suits brought hereunder may be brought in the federal or state courts in San Mateo County, California, and Customer submits to the jurisdiction thereof. The parties expressly exclude the application of the 1980 United Nations Convention on Contracts for the International Sale of Goods, if applicable.

 

 

 

 

 

 

 

Customer acknowledges that the Software contains trade secrets, the disclosure of which would cause substantial harm to BroadVision that could not be remedied by the payment of damages alone. Accordingly, BroadVision will be entitled to preliminary and permanent injunctive relief and other equitable relief for any breach of BroadVision’s intellectual property rights in the Software.

 

 

 

 

 

D.

 

Severability . If any provision of this Agreement shall be held by a court of competent jurisdiction to be contrary to law, the remaining provisions of this Agreement shall remain in full force and effect.

 

 

 

 

 

E.

 

Export . Customer acknowledges that the laws and regulations of the United States restrict the export of the Software. Customer agrees that it will not export or re-export the Software in any form without first obtaining the appropriate United States and foreign government approvals.

 

 

 

 

 

F.

 

Notice . Any notice, consent, or other communication hereunder shall be in wri


 
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