Chordiant Software, Inc.
Order Form
By the terms of
this Order Form, Chordiant Software, Inc. (“Chordiant”)
agrees to license its software to CIGNA Corporation
(“CIGNA”), a customer of International Business
Machines, Inc. (“IBM”) in accordance with the terms of
the Software License and Services Agreement (the “License
Agreement”) dated September 28, 2006 between Chordiant and
CIGNA. In consideration of Chordiant entering into such License
Agreement, IBM will pay Chordiant in the amounts and on the terms
set forth below in this Order Form.
Customer
Name: CIGNA
Corporation
Designated
Center :
Customer
Application: Contact Center
Architecture
Customer
Relational Database (Marketing product Software):
UDB
Geographic Location: North
America
Licensed End-User:
CIGNA
|
Software
Product(s)
|
Quantity
|
License Type
(i.e. Named User/Client, Server, Developer)
URN’s
(no. of)
|
License
Fee
|
|
|
|
|
|
|
Chordiant Call
Center Browser Edition
|
4,000
|
Concurrent
Users
|
|
|
|
|
|
|
|
Chordiant
Foundation Server
|
86
|
CPU
|
|
|
- Application
Components
|
|
|
|
|
- Business
Process Server
|
|
|
|
|
- Security
Server
|
|
|
|
|
- CTI
Server
|
|
|
|
|
- Persistence
Server
|
|
|
|
|
- Request
Server
|
|
|
|
|
- JDBC
Connector
|
|
|
|
|
- Chordiant
Connector for WebSphere MQ
|
|
|
|
|
- Chordiant
Interaction Controller
|
|
|
|
|
|
|
|
|
|
Chordiant Tools
Bundle
|
30
|
Developers
|
|
|
- Chordiant
Business Process Designer
|
|
|
|
|
- Chordiant
Café Developer Environment
|
|
|
|
|
|
|
|
|
|
Subtotal
|
|
|
$
8,537,360
|
|
|
|
|
|
|
Chordiant Rules
Server
|
86
|
CPU
|
$262,370
|
|
|
|
|
|
|
Chordiant Rules
Designer
|
10
|
Designers
|
$200,270
|
|
|
|
|
|
|
Subtotal
|
|
|
$462,640
|
License Fee:
$9,000,000
B.
ANNUAL SUPPORT FEE(S)
Initial
Annual Support and Maintenance Fee
$1,000,000
At IBM’s
option, after expiration of the initial Support period and each
subsequent renewal period, IBM may acquire an additional one year
of Support services for the Software licensed under this Order
Form, for an annual support fee of $1,000,000. For any Support
renewal period, IBM cannot refuse to acquire an additional year of
Support services unless CIGNA has given them prior written approval
to do so, which IBM will send to Chordiant at least thirty days
prior to the expiration of the then current term of
Support.
Support.
Standard
support services will be provided for the Software so long as the
Annual Support and Maintenance Fees have been paid. The fee for
each renewal period will be due and payable by IBM in full Net 60
days from receipt by IBM of an accurate invoice, which will be
based on the issuance to Chordiant by IBM of an ele
|
