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SETTLEMENT AGREEMENT AND RELEASE

Settlement Agreement

SETTLEMENT AGREEMENT AND RELEASE | Document Parties: American Arbitration Association | AS Kleeman & Associates, Inc | Chase Manhattan Bank | ICT Group, Inc You are currently viewing:
This Settlement Agreement involves

American Arbitration Association | AS Kleeman & Associates, Inc | Chase Manhattan Bank | ICT Group, Inc

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Title: SETTLEMENT AGREEMENT AND RELEASE
Governing Law: Georgia     Date: 8/9/2007
Industry: Business Services     Law Firm: Morgan Lewis     Sector: Services

SETTLEMENT AGREEMENT AND RELEASE, Parties: american arbitration association , as kleeman & associates  inc , chase manhattan bank , ict group  inc
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Exhibit 10.56

SETTLEMENT AGREEMENT AND RELEASE

This Agreement (“Agreement”) is dated this 18th day of May, 2007, by and between A.S. Kleeman & Associates, Inc. (“Kleeman”), a corporation existing under the laws of the State of Georgia, and ICT Group, Inc. (“ICT”), a corporation existing under the laws of the State of Pennsylvania.

WHEREAS, Kleeman and ICT previously entered into an agreement dated June 14, 2001 as amended from to time with respect to telemarketing services for Chase Manhattan Bank (the “Prior Agreement”).

WHEREAS, disputes and disagreements subsequently arose between the parties regarding contract rights under the Prior Agreement (the “Dispute”);

WHEREAS, Kleeman initiated an arbitration proceeding with respect to the Prior Agreement before the American Arbitration Association styled A.S. Kleeman & Associates, Inc. v. ICT Group, Inc.; AAA Case No. 30-181 Y 0036806 (the “Arbitration Proceeding”);

WHEREAS, ICT denied any liability for the claims that Kleeman asserted in the Arbitration;

WHEREAS, the parties desire to settle their various disagreements, disputes, dealings and transactions;

NOW THEREFORE, the parties, intending to be legally bound and in consideration of the mutual recitals, covenants and terms herein and for other good and valuable consideration set forth herein below, agree as follows:

1. Buy-Out Fee . Within three (3) business days following the execution of this Agreement, ICT shall pay to Kleeman, the sum of Eight Hundred Twenty-Five Thousand Dollars ($825,000.00) [the “Buy-Out Fee”] by delivery of a check issued to “Sims Moss Kline & Davis LLP in Trust for A.S. Kleeman & Associates, Inc.” Alternatively, ICT may deliver said

 


proceeds by wire transfer to Sims Moss Kline & Davis LLP’s trust account for the benefit of A.S. Kleeman & Associates, Inc. pursuant to the wire transfer instructions attached to this Agreement as Exhibit “A.”

2. Contract Buy-Out . The parties agree that the Buy-Out Fee being paid by ICT to Kleeman represents ICT’s purchase of, and Kleeman’s corresponding sale of, any and all of Kleeman’s rights and interests in and under the Prior Agreement and shall be full and final settlement, satisfaction and payment of and for any rights and interests that may now be due or claimed to be due, or which may hereafter be due, or claimed to be due by Kleeman in and pursuant to the Prior Agreement.

3. Mutual Releases . Upon the payment and collection of the Buy-Out Fee, Kleeman, on the one hand, and ICT, on the other hand, and on behalf of their respective shareholders, members, partners, principals, attorneys, affiliates, parent corporations, subsidiaries, predecessor entities, officers, directors, employees (both past and present), predecessors, successors, representatives, agents, heirs, executors and assigns, hereby mutually release each other, and each other’s respective shareholders, members, partners, principals, attorneys, affiliates, parent corporations, subsidiaries, predecessor entities, officers, directors, employees (both past and present), predecessors, successors, representatives, agents, heirs, executors and assigns from any and all legal, equitable or other claims, counterclaims, demands, setoffs, defenses, contracts, accounts, suits, debts, agreements, actions, causes of action, sums of money, reckoning, bonds, bills, specialties, covenants, promises, variances, trespasses, damages, expenses, losses, extents, executions, judgments, controversies and disputes, and any past, present or future duties, responsibilities, or obligations (whether based on contract, tort, statute or other wrong) which are now known or may hereafter be discovered and which arise out of, or which may, can, or shall arise out of, or which have or ever had arisen out of, or which could have arisen out of, their

 


collective and individual respective acts, omissions, transactions and dealings from the beginning of the world through the date of execution of this Agreement.

Without limiting the foregoing and by way of example only: (A) Kleeman releases, acquits and discharges ICT from any and all claims, rights, demands, charges, damages, losses and expenses arising from or in connection with the Prior Agreement, the Dispute and the Arbitration; (B) ICT releases, acquits and discharges Kleeman from any and all claims, rights, demands, charges, damages, losses and expenses arising from or in connection with the Prior Agreement, the Dispute and the Arbitration. Provided however, that Kleeman and ICT do not release one another (and do hereby expressly reserve their rights, demands, claims and causes of actions against) for any defaults, breaches and controversies arising out of or in connection with this Agreement.

4. Dismissal With Prejudice; Costs and Expenses .

(a) Concurrent with the full execution of this Agreement, the parties shall cause their respective counsel to jointly execute a Dismissal of the Arbitration With Prejudice in the form of Exhibit “B” attached hereto as to all claims and counterclaims that were or might have been asserted by either of them in the Arbitration; and said dismissal shall be temporarily held by Kleeman’s counsel of record. Upon Kleeman’s receipt and collection of the Buy-Out Fee, Kleeman shall cause its counsel to promptly file the dismissal with the Association and to advise the Association that the arbitrators may be released from further service.

(b) The parties shall bear their respective attorney’s fees and litigation costs incurred to date in the Arbitration and shall be entitled to seek refunds from the Association of any remaining portion of their respective fee deposits that each has previously made.

(c) To the extent that either party’s legal counsel has advanced or incurred any costs or expenses for the benefit of opposing counsel, whether presently invoiced or not, said charges are hereby deemed paid and satisfied in full.

 


5. Non-Assignment . With the exception of the Arbitration, the parties represent and warrant that they have filed no other claims, have not assigned any of their claims in whole or part and know of no other claims filed in court, arbitration, or in any other forum pertaining to the subject matter of the Arbitration, the Prior Agreement or this Agreement, and in the event that any such claims do exist, the parties agree to withdraw and dismiss them immediately upon the earlier of becoming aware of said claims or within five (5) 


 
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