EXHIBIT
10.16
EXECUTION
COPY
MARKETING AND SALES ALLIANCE
AGREEMENT
THIS MARKETING AND SALES
ALLIANCE AGREEMENT (this "Agreement") is made, entered into, and
effective as of this 29th day of December, 2005 by and among
TIB BANK , a bank chartered under the laws of the
State of Florida (the "Bank"), TIB FINANCIAL CORP.
, a Florida corporation and the sole shareholder of the Bank
("Parent") (for purposes of Article III and Article VII only, but
only to the extent that Article VII relates to a breach of Parent's
obligations under Article III), and NOVA INFORMATION
SYSTEMS, INC ., a Georgia corporation
(“NOVA”)
BACKGROUND AND
PURPOSE
A.
The Bank has sold to NOVA all of
the Bank's merchant bankcard transaction processing assets pursuant
to that certain Merchant Asset Purchase Agreement dated as of even
date herewith by and among the Bank and NOVA (the "Purchase
Agreement").
B. The Bank and NOVA now desire to enter into, in
connection with the Purchase Agreement, a mutually beneficial
marketing relationship, as set forth herein.
THE
AGREEMENT
NOW,
THEREFORE , for and
in consideration of the mutual covenants and agreements herein
contained, and other valuable consideration, the receipt and
sufficiency of which are hereby acknowledged, the parties hereto do
hereby agree as follows:
ARTICLE
I
DEFINITIONS
1.1
Certain Defined
Terms. For purposes
of this Agreement, the following capitalized terms shall have the
following meanings:
“AuxiIiary Documents”
has the meaning set forth in Section 2.1 (a)
hereof.
“Cash
Advance” has the meaning set forth in Section 3.1
hereof.
“Confidential
Information” has the meaning set forth in Section 2.8
hereof.
“Credit
Card” means (i) a VISA card or other card bearing the
symbol(s) of VISA U.S.A, Inc. or VISA International, Inc., or (ii)
a MasterCard card or other card bearing the symbol(s) of MasterCard
International Incorporated, or (iii) any card bearing the symbols
of any other Credit Card Association.
“Credit Card
Associations” means (i) VISA U.S.A., Inc., (ii) VISA
International, Inc., (ill) MasterCard International Incorporated,
or (iv) any other Credit Card-sponsoring organization or
association that hereafter contracts with the Bank to settle
Merchant sales transactions effected with its Credit Cards, and any
successor organization or association to any of the
foregoing.
“Credit Loss”
means any loss, including but not limited to a
chargeback, resulting from or attributable to the failure by a
Merchant to pay amounts owed by it under a Merchant
Agreement.
"Debit Card" means a card with a magnetic stripe bearing the
symbol(s) of one or more EFT Networks or Credit Card Associations
which enables the holder to pay for goods or services by
authorizing an electronic debit to the cardholder's designated
deposit account.
“Dues and
Assessments” mean fees charged by the Payment Networks and
retained by the Payment Networks to fund their operations. The fees
consist of a percentage of the total sales transaction as set by
each Payment Network.
"EFT Network"
means Star.
"Financial Transaction Device" or
"FTD" means any Credit Card, Debit Card or any other
financial transaction device, such as a stored value card,
electronic card "smart" card, electronic check or other
evolutionary financial transaction device used for the purpose of
obtaining credit or debiting consumer accounts that is now or
hereafter effected through transactions with merchants.
"Flat Fee" has the meaning set forth in Section 2.3(a)
hereof.
"Initial
Term" has the meaning set forth in Section 5.1
hereof.
"Interchange" means the fee charged by the Payment Networks
and remitted by the
Payment
Networks to the card-issuing members. The fee typically consists of
a percentage of the total sales transaction plus a per item fee,
each as set by each Payment Network. The fee can vary based on the
type of merchant, method of authorization and other criteria
stipulated by each Payment Network.
"Involuntary Bankruptcy
Proceeding" with respect to a Person means that a case or
other proceeding shall be commenced against the person or any
subsidiary of such Person in any court of competent jurisdiction,
or through any regulatory agency or body, seeking (i) relief under
the Bankruptcy Code of 1978, as amended, or other federal
bankruptcy laws (as now or hereafter in effect) or under any other
applicable laws, domestic or foreign, relating to bankruptcy,
insolvency, reorganization, winding up, or composition or
adjustment of debts, or (ii) the appointment of a trustee,
receiver, custodian, liquidator or the like of such Person, or of
all or any substantial part of the assets, domestic or foreign, of
such Person, or any other similar conservatorship or receivership
proceeding instituted or administered by any regulatory agency or
body.
"Licensed Marks"
has the meaning set forth in Section 2.5
hereof
"Member" means a financial institution (including, if and
to the extent permitted by the Payment Network Regulations, NOVA)
that is a principal, sponsoring, affiliate, or other member of the
Payment Networks and, with respect to any Merchant or Referred.
Merchant, means the member of the Payment Networks that is a party
to the Merchant Agreement with respect to such Merchant or Referred
Merchant, as may be designated from time to time by
NOVA pursuant to Section 2.4 hereof.
"Merchant Agreement"
means an agreement between (i) NOVA and/or the
Bank (and a Member), and (ii) a merchant, pursuant to
which the merchant undertakes to honor Financial
Transaction Devices, and includes, without limitation, all merchant
agreements sold assigned, conveyed and transferred to NOVA by the
Bank pursuant to the Purchase Agreement.
"Merchant Discount"
means the fee charged to
Referred Merchants for the authorization, processing and settlement
of Credit Card and Debit Card transactions. The fee typically
consists of a percentage of the total sales transaction volume of a
Referred Merchant, as such percentage is agreed, plus a per item
fee. The fee can vary based on the type of Referred Merchant,
method of authorization and other criteria stipulated by
NOVA.
"Merchant Bankcard Services"
means FTD processing services and other related
products and services, as provided by (or similar to the
services provided by) NOVA and its subsidiaries and affiliates from
time to time.
"Net Sales Revenue"
means, with respect to any Referred
Merchant and with respect to any given period of
time, the Merchant Discount plus Other Fee Revenue
attributable to sales transactions by such Referred
Merchant in which a customer utilizes a Credit Card or Debit Card,
less Credit Losses, Interchange, Dues and Assessments and
rebates, residuals or adjustments due to third parties that are
attributable to such Referred Merchant;
provided, in no event will Net Sales Revenue
be deemed to include revenue attributable to
Equipment.
“New
Merchant Account
Royalty” has the meaning set forth in Section 2.3(a)
hereof.
“Other Fee Revenue”
means revenue from the following fees to be
included in the calculation of Net Sales Revenue: (i) monthly
statement fee; (ii) monthly minimum fee; (iii) authorization fees
(including American Express, Diners, Discover and JCB); (iv) debit
transaction fees; (v) application fees; and (vi) chargeback fees;
provided , in no event will Other Fee Revenue be deemed to
include revenue attributable to
Equipment.
"Parent Entity"
means any of Parent, the Bank, and their
respective affiliates and subsidiaries in existence from time to
time.
"Payment Network"
means any Credit Card Association, EFT Network
or any other organization or association that issues or sponsors a
Financial Transaction Device.
"Payment Network Regulations"
means, collectively, the rules and regulations
promulgated by the Credit Card Associations, the EFT Networks or
any other Payment Networks, as applicable.
"Person" means any of a natural person, corporation,
partnership, firm, association, limited liability company, trust,
estate or other entity of any kind.
“Referred Merchant”
means a merchant referred to NOVA by the Bank
pursuant to, and during the term of this Agreement (including any
extensions and renewals hereof) that, as a result of such referral,
enters into a Merchant Agreement with NOVA and the
Member.
"Requirements of Law"
means with respect to any person, (a) any law
(including common law), ordinance, judgment, order, decree,
injunction, permit, statute, treaty, rule or regulation, regulatory
bulletin or guidance, regulatory examination, order or
recommendation, or determination of (or agreement with) an
arbitrator or a governmental authority (including any financial
services authority), applicable to such person, and (b) the
applicable bylaws, rules, regulations, documentation and manuals
promulgated or adopted by a Credit Card Association as amended or
supplemented in accordance therewith from time to time, and that
(c) with respect to both (a) and (b) above is applicable to the
Merchant Bankcard Business, and the performance by the parties of
their obligations hereunder.
"Underwriting Guidelines"
has the meaning set forth in Section 2.1 (b)
hereof.
"Voluntary Bankruptcy
Proceeding" with respect to any Person means that the Person
or any subsidiary of such Person shall (i) commence a voluntary
case under the Bankruptcy Code of 1978, as amended, or other
federal bankruptcy laws (as now or hereafter in effect), (ii) file
a petition seeking to take advantage of any other applicable laws,
domestic or foreign, relating to bankruptcy, insolvency,
reorganization, winding up, or composition or adjustment of debts,
or any other similar conservatorship or receivership proceeding
instituted or administered by any regulatory agency or body, (iii)
consent to or fail to contest, in a timely and appropriate manner,
any petition filed against it in an involuntary case under such
bankruptcy laws or other applicable laws or consent to an
Involuntary Bankruptcy Proceeding, (iv) apply for or consent to, or
fail to contest in a timely and appropriate manner, the appointment
of or the taking of possession by, a trustee, receiver, custodian,
liquidator or similar entity of such Person or of all or any
substantial part of its assets, domestic or foreign, (v) admit in
writing its inability to pay its debts as they become due, (vi)
make a general assignment for the benefit of creditors, (vii) make
a conveyance fraudulent as to creditors under any applicable law,
or (viii) take any corporate action for the purpose of effecting
any of the foregoing.
1.2
Other Definitional
Provisions .
Capitalized terms used herein and not otherwise defined herein
shall have the meanings ascribed to such terms in the Purchase
Agreement. Singular terms shall include the plural, and vice versa,
unless the context otherwise requires. The words "hereof," "herein"
and "hereunder" and words of similar import when used in this
Agreement shall refer to this Agreement and not to any particular
provision of this Agreement, and Section and Schedule references
are to this Agreement, unless otherwise specified. The term
"including" shall mean "including without limitation."
ARTICLE
II
MARKETING RELATIONSIDP;
MERCHANT REFERRALS
2.1
Marketing; Referral of
Merchants to NOV A.
(a) The Bank will actively, and through the use of
all reasonable efforts, cooperate with NOVA, exclusively, in
marketing Merchant Bankcard Services to merchants and prospective
merchants (including the customers of the Bank). Such marketing
services and assistance shall includes, without limitation, the
distribution by the Bank of promotional and informational materials
and supplies relating to the Merchant Bankcard Services conducted
by NOVA and such other services and assistance as may reasonably be
requested by NOVA. NOVA will provide the Bank access to all
merchant applications and merchant agreements to be used in
connection with the Merchant Bankcard Services, including supplies
for cash advances to be effected by the Bank. The Bank covenants
and agrees that it will only use and provide to merchants the
applications and merchant agreements, and advertising, marketing,
promotional and other related materials (collectively, "Auxiliary
Documents"), supplied by or at the direction of: or approved in
writing in advance, by NOV A. From time to time NOVA and the Bank
shall, upon mutual agreement and at a reasonable cost to be borne
by NOVA, develop enhanced promotional services, such as the
provision of sales or marketing personnel or employee incentives
for the Bank to undertake on behalf of NOVA. Further, the Bank
shall provide to NOVA such office space at the Bank's locations as
reasonably requested by NOVA, and as agreed by the Bank
(b) During the term of this Agreement, and subject
to the historical and reasonably anticipated future needs and
performance of the portfolio governed and generated hereunder, NOVA
will, at its expense, dedicate one (l) full-time sales employee
(the "Sales Representative") to the development of its Merchant
Bankcard Services business (as applicable) with the Bank and the
Bank’s customers. The name and office location of the initial
Sales Representative is set forth on Schedule 2.1(b)
hereto.
(c) The Bank agrees to refer exclusively to NOVA
any merchants, financial institutions, independent sales
organizations, or other associations, institutions, organizations,
entities, or other Persons that inquire about, request, or
otherwise evidence an interest, to the Bank's knowledge, in
Merchant Bankcard Services.. All such referrals shall be
communicated to NOVA by the Bank in a manner to be mutually agreed
upon by the parties hereto. Upon any such merchant referral, NOVA
shall process such referral and corresponding merchant application
in accordance with its practices and procedures, and otherwise in
accordance with the credit policy, risk and underwriting guidelines
then in effect for each of NOVA and the Member (collectively, the
"Underwriting Guidelines"). If the referred merchant meets the
Underwriting Guidelines, or if NOVA otherwise desires, then NOVA
may attempt, in its sole discretion, to enter into a Merchant
Agreement, and arrange for the Member to enter into a Merchant
Agreement, with such merchant providing for the performance of such
Merchant Bankcard Services by NOVA.
(d) For the purposes of this Section 2.1, the
defined term "Bank" shall include the Bank and any other Parent
Entities that now or in the future provide banking
services.
2.2
Subsidies/Credit
Enhancements.
(a) If the Bank refers to NOVA a merchant who
desires to receive Merchant Bankcard Services and meets the
Underwriting Guidelines, but such referred merchant is unwilling to
offer discount revenue at a rate NOVA would otherwise require, then
the Bank shall have the right (exercisable in its sole discretion),
but not the obligation, to offer to subsidize such discount revenue
by payment to NOVA of such amounts as NOVA may require. The Bank
must agree to any such subsidy in writing in the form and upon such
terms as are acceptable to NOVA; provided, however, that in no
event shall NOVA or the Member be obligated to enter into a
Merchant Agreement with any referred merchant with respect to whom
the Bank has offered such a subsidy.
(b) In the event NOVA or the Member declines to
enter into a Merchant Agreement with any referred merchant in
accordance with Section 2.1 (c), the Bank shall have the right
(exercisable in its sole discretion), but not the obligation, to
offer to NOVA and the Member such assurances and guarantees
(including indemnification and/or credit enhancements), as may be
requested by NOVA or the Member, providing neither NOVA nor the
Member will incur or suffer any losses associated with the
acceptance of such referred merchant; provided, however, that in no
event shall NOVA or the Member be obligated to enter into a
Merchant Agreement with any referred merchant with respect to whom
the Bank has offered such assurances or guarantees.
2.3
Payment of Royalties and
Flat Fees .
(a) During the term of this Agreement (including
any extensions or renewals hereof), and with respect to each
Referred Merchant, NOVA shall pay to the Bank a royalty of ten
percent (10%) of the Net Sales Revenue processed through NOVA's
network by such Referred Merchant (the "New Merchant Account
Royalty"), plus a flat, one-time fee of Fifty and No/l00 Dollars
($50.00) for each Referred Merchant (the "Flat Fee").
(b) The New Merchant Account Royalty and the Flat
Fee shall be calculated on a calendar quarter basis and shall be
paid, in arrears, within forty five (45) days of the end of each
calendar quarter with respect to which the New Merchant Account
Royalty or Flat Fee is due hereunder.
2.4
Ownership of Merchant
Agreements . Each of
NOVA and the Bank acknowledges and agrees that any merchant that is
a party to a Merchant Agreement does and. shall have a direct
business relationship with NOVA. Subject to the Payment Network
Regulations, and notwithstanding the Bank being a party to any such
Merchant Agreement, or anything to the contrary in any Merchant
Agreement, NOVA does and shall own, administer and control the
Merchant Agreements and the relationship created thereby (such
control shall include, without limitation, decisions regarding the
continuance, amendment, assignment or termination of such Merchant
Agreement). The Bank acknowledges and agrees that, with respect to
any Merchant Agreement to which the Bank is a party, the Bank
shall, upon the request of NOVA in NOVA's sole discretion, and with
respect to any Merchant or Referred Merchant designated by NOVA,
assign to NOVA and the Member all of the Bank's
rights and obligations with respect to the Merchant Agreement
relating to such Merchant or Referred Merchant. Upon any such
request, the Bank agrees to execute all instruments and documents
as may reasonably be requested by NOVA in order to effectuate the
assignment of such rights and obligations. The Bank
also agrees that NOVA may designate, redesignate, or substitute any
financial institution to serve as the Member with respect to any
merchant that is a party to a Merchant Agreement and the
sponsorship of the Bank's activity hereunder. The
Bank agrees to take such steps as may be reasonably be requested by
NOVA to effect -any such change in the Member.
2.5
Use of Bank's Licensed
Marks . The Bank
hereby grants to NOVA a limited, non-exclusive, non-transferable,
royalty-free license, during the term of this Agreement (including
any extensions and renewals hereof), to use the Bank's name and
other trademarks and service marks identified on Schedule
2.5 attached hereto (the "Licensed Marks") on FTD transaction
slips, in merchant agreements., and in such other Auxiliary
Documents furnished to merchants or to prospective merchants to the
extent: (i) required by applicable provisions of the Payment
Network Regulations; and (ii) as reasonably requested by NOVA.
Notwithstanding the foregoing, the Bank shall, at all times, have
the right to approve the use of the Licensed Marks, such approval
not to be unreasonably withheld or delayed. Notwithstanding any
termination of such license, the parties acknowledge that they
shall not be obligated to recall or retrieve any information, media
or document previously distributed on behalf of the Merchant
Bankcard Business conducted hereunder.
2.6
Servicing and Monitoring of
Merchant Bank Card Accounts . The parties hereto agree that all merchant
bank card accounts of Merchants and Referred Merchants shall be
serviced as follows:
(a) Subject always to the Requirements of Law, each
Referred Merchant and Merchant shall maintain a designated deposit
account or accounts at the Bank or another depository institution
approved .by NOVA and the Member. The Member shall be permitted
access to any funds in such account to the extent funds are: needed
to fund fees, assessments, charge-backs, returned items or any
.other obligations of a Referred Merchant or Merchant to NOVA, the
Member, the Payment Networks, or any FTD issuing bank or account
holder.
(b) To the best of its ability and
at all times in compliance with the Requirements of Law, the Bank
shall use all reasonable efforts to assist NOVA in its efforts to
monitor the business activities and deposit accounts of Referred
Merchants and Merchants and shall notify NOVA immediately of any
information of which the Bank becomes aware and which would lead a
prudent businessperson to believe or suspect that a Referred
Merchant or Merchant is experiencing financial difficulty or
engaging in improper conduct or violating the roles, regulations or
procedures of the Payment Networks, NOVA or the Member. The
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