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EXHIBIT 10.2
AMENDED AND RESTATED
PHARMACY AND PRIVATE LABEL SUPPLY AND SERVICES
AGREEMENT
This AMENDED AND RESTATED PHARMACY AND PRIVATE LABEL SUPPLY AND
SERVICES AGREEMENT (together with the schedule(s) hereto, this "
Agreement "); dated as of September 3, 2008 (the "
Effective Date "), is entered into by and between Rite Aid
Hdqtrs. Corp., a Delaware corporation, on its behalf and on behalf
of its parent corporation and Affiliates (" Rite Aid "), and
DS Pharmacy, Inc., a Delaware corporation, on its behalf and on
behalf of its parent corporation and Affiliates ("
drugstore.com "). Upon the execution of this Agreement, the
Pharmacy Supply and Services Agreement dated June 17, 1999 is
amended and restated in its entirety as set forth herein.
In consideration of the agreements and covenants set forth
herein, and intending to be legally bound thereby, the parties
hereto agree as follows:
SECTION 1. DEFINITIONS
Whenever used in this Agreement with initial letters
capitalized, the following terms will have the following specified
meanings:
" Actual Cost " means, with respect to branded
Pharmaceutical Products, the Adjusted WAC (or Adjusted Rite Aid
Branded Rx Cost ) as defined in Schedule 3.2 and, with respect to
generic Pharmaceutical Products, the Adjusted Rite Aid Generic Rx
Cost as defined in Schedule 3.2.
"Affiliate" means, with respect to a party, any Person
that, directly or indirectly, Controls, or is Controlled by, or is
under common Control with, such party.
" Consignment Products " means those products subject to
the Consignment Agreement between the parties hereto (or their
Affiliates) of even date herewith.
"Control" means the possession, directly or indirectly,
of the power to direct or cause the direction of the management and
policies of a Person, whether by contract or through the ownership
of voting securities, including the ownership of more than fifty
percent (50%) of the equity, partnership or similar interest
in such Person.
"Derivative" means (a) any enhancement, improvement
or modification or (b) any "derivative work" (as such term is
defined in the U.S. Copyright Act, as amended from time to
time).
"Drugstore Chain Competitor" means any Third Party that
Controls 10 or more Offline Retail Drugstores, whether or not all
such stores operate under the same name or Trademark, whose
business substantially consists of the sale of Pharmaceutical
Products to retail customers. For the avoidance of doubt, the term
does not include supermarket chains or mass retail merchandisers
(such as Wal-Mart or Target).
"drugstore.com IPR" means (i) any
and all IPR owned or licensable without cost to drugstore.com by
drugstore.com or any entity that it Controls, and (ii) all
Rite Aid Technology Derivatives and Derivatives of Rite Aid
Technology Derivatives made by or at the direction of drugstore.com
or any entity that it Controls.
"drugstore.com Site" means the site currently located at
www.drugstore.com (and any successor site, Mirror site or sites of
any entity Controlled by drugstore.com).
"Home Page" means (i) with respect to the
drugstore.com Site, the page that is displayed to the user when the
URL www.drugstore.com or any successor URL is entered, and
(ii) with respect to the Rite Aid Site, the page that is
displayed to the user when the URL www.riteaid.com or any successor
URL is entered.
"including" or "included," when used herein, shall
be deemed to be followed by the words "without limitation."
"Internet" means the Internet or the World Wide Web (or
any successor or other online network including those using
delivery over television, cable, set top boxes, intranets,
extranets and personal digital assistants (but not including using
any personal digital assistant or other device as a
telephone)).
"IPR" means any copyright, Trademark, patent, trade
secret, moral right or other intellectual property or proprietary
right of any kind (including applications therefor and, in the case
of patents, any continuation or divisional patent applications
claiming priority thereto), whether arising under the laws of the
United States or any other nation, state or jurisdiction (including
any foreign equivalents thereto).
" LPU " means a service through which customers are able
to place orders for prescription medication through the Internet
for pick up at a local offline Rite Aid pharmacy.
"Mirror site" means an Internet site that
(i) contains the exact form and content of a site,
(ii) is located at a geographic location distinct from a site
and (iii) is created for the purpose of improving the
performance of and accessibility to a site.
"Offline Retail Drugstore" means any Third Party physical
(i.e., bricks-and-mortar) drugstore that operates within it a
licensed pharmacy for dispensing Pharmaceutical Products to retail
customers.
"Person" means any individual, corporation, partnership,
limited liability company, trust, association or other entity or
organization, including any governmental or political subdivision
or any agency or instrumentality thereof.
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"Pharmaceutical Products" means any
product that under law may not be dispensed except pursuant to a
prescription dispensed by a licensed professional.
" Pharmacy Services " shall have the meaning set forth in
Section 4.1(a).
"Pharmacy Services Page" means the first page a user sees
on the drugstore.com Site after clicking on the pharmacy tab,
currently located at www.drugstore.com/pharmacy .
" Private Label Products " means the Rite Aid brand
private label products, excluding Consignment Products.
" Rebates " shall have the meaning set forth in
Section 3.5.
"Rite Aid IPR" means any and all IPR owned or licensable
without cost to Ride Aid by Rite Aid or any entity that it
Controls, including the Rite Aid Technology and the Rite Aid
Technology Derivatives and Derivatives of Rite Aid Technology
Derivatives made by or at the direction of Rite Aid or any entity
that it Controls.
"Rite Aid Site" means the site currently located at
www.riteaid.com (and any successor site, Mirror site or sites of
any entity Controlled by Rite Aid).
"Rite Aid Technology" means the software (in both source
and object code forms) set forth on Exhibit A, to the extent
owned or licensable (without cost to Rite Aid) by Rite Aid during
the Term.
"Rite Aid Technology Derivative" means a Derivative of
any Rite Aid Technology.
"Rite Aid Trademarks" means the Trademarks owned by Rite
Aid set forth on Exhibit B.
" Serviced Orders " shall have the meaning set forth in
Section 4.1(a).
"Third Party" means any Person that is not a party hereto
or a wholly owned Affiliate of a party hereto.
"Trademark(s)" means all common law or registered
trademarks, logos, service marks, trade names, Internet domain
names and trade dress rights and similar or related rights arising
under any of the laws of the United States or any other country or
jurisdiction, whether now existing or hereafter adopted or
acquired.
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SECTION 2. TERM; EXTENSION;
TERMINATION
2.1 Term
(a) Unless earlier terminated pursuant to Section 2.3, and
subject to Section 11.7, this Agreement shall automatically
terminate with respect to the supply of Pharmaceutical Products and
the Pharmacy Services on the earlier of (i) the date that is
the second anniversary of the Effective Date (the " Initial
Termination Date "); or (ii) the date on which
drugstore.com ceases to own and operate its mail-order
pharmacy.
(b) Unless earlier terminated pursuant to Section 2.3, and
subject to Section 11.7, this Agreement shall automatically
terminate with respect to the supply of Private Label Products on
the Initial Termination Date.
2.2 Extension . Notwithstanding the foregoing, the
parties agree that, except as set forth in Section 2.1(a),
this Agreement will automatically extend
(a) with respect to the supply of Pharmaceutical Products and
the Pharmacy Services, for one (1) additional one
(1) year period unless either party provides the other with
notice of its intent to not renew at least ninety (90) days
prior to the Initial Termination Date; and
(b) with respect to the supply of Private Label Products for one
(1) additional one (1) year period unless either party
provides the other with notice of its intent to not renew at least
six (6) months prior to the Initial Termination Date.
2.3 Termination for Breach . Either party may terminate
this Agreement in the event of a material breach by the other party
of any of its material obligations under this Agreement, which
breach the breaching party does not cure within sixty
(60) days after the non-breaching party gives written notice
thereof.
SECTION 3. PHARMACY AND PRIVATE LABEL SUPPLY
3.1 Supply Commitments
(a) Rite Aid agrees to sell directly or through its wholesaler,
and drugstore.com agrees to buy such of drugstore.com’s
requirements of Pharmaceutical Products as it may request to fill
orders of Pharmaceutical Products placed by customers of
drugstore.com on the drugstore.com Site and customers of Rite Aid
through the online pharmacy service link (to the drugstore.com
Site) on the Rite Aid Site, subject to and in accordance with the
remaining terms of this Section 3.
(b) Rite Aid agrees to make available to drugstore.com all of
its Private Label Products for sale on the drugstore.com Site, and
to sell directly or through its manufacturers, and drugstore.com
agrees to buy, all of drugstore.com’s requirements of Private
Label Products necessary to fill orders for such Private Label
Products placed
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by customers of drugstore.com on the
drugstore.com Site. During the term of this Agreement pursuant to
Section 2.1(b), drugstore.com and its Affiliates will not
offer for sale or promote on the drugstore.com Site any private
label product branded with the name of any Drugstore Chain
Competitor of Rite Aid.
3.2 Pricing and Other Terms . Rite Aid will sell,
directly or through its wholesaler, branded and generic
Pharmaceutical Products and Private Label Products to
drugstore.com, which drugstore.com agrees to acquire from Rite Aid
at the prices set forth on Schedule 3.2. Rite Aid will also provide
drugstore.com with regular reports (at least quarterly) of the
pricing data set forth on Schedule 3.2.
3.3 Placement and Delivery of Orders
(a) With respect to branded Pharmaceutical Products, Rite Aid
will accept purchase orders from drugstore.com and transmit such
orders to Rite Aid’s wholesaler. Rite Aid will instruct the
wholesaler to deliver such Pharmaceutical Products to drugstore.com
at the place designated for delivery by drugstore.com.
(b) With respect to generic Pharmaceutical Products and Private
Label Products, Rite Aid will accept purchase orders from
drugstore.com and deliver the Pharmaceutical Products and Private
Label Products ordered to drugstore.com at the place designated for
delivery by drugstore.com. Such orders will be processed by Rite
Aid in the normal course and without discrimination as between
drugstore.com and Rite Aid stores of comparable volume and will be
delivered without discrimination as between drugstore.com and Rite
Aid stores of comparable volume, or if Rite Aid has no stores of
comparable volume, on a schedule reasonably sufficient for
drugstore.com to operate its business at the volume at which it is
then operating.
(c) If any Rite Aid wholesaler fails to meet the product supply
and delivery requirements of its agreement with Rite Aid, Rite Aid
will use commercially reasonable efforts to correct or require such
wholesaler to correct such wholesaler’s performance failures
as soon as practicable, including by enforcing against such
wholesaler all available penalties, fees, discounts or other
charges or benefits (the " Wholesaler Penalties ") as set
forth in such agreement and agreed to by the wholesaler and Rite
Aid. Upon collection of any such Wholesaler Penalties, Rite Aid
shall immediately pass to drugstore.com its pro rata share thereof
without deducting any amounts.
(d) Rite Aid and drugstore.com will each designate a
representative of its pharmaceutical purchasing organization at a
level of manager or higher to serve as its official contact to
promptly address any failures by Rite Aid to meet the product
supply and delivery requirements of drugstore.com with respect to
Pharmaceutical Products.
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3.4 Billing and Payment for
Orders
(a) Rite Aid shall invoice drugstore.com for all orders placed
by drugstore.com for Pharmaceutical Products and Private Label
Products at the time of shipment. Invoices shall be due and payable
by drugstore.com to Rite Aid no later than thirty (30) days
after the date of the applicable invoice. If such payment date
falls on a weekend or on any weekday on which banks are closed,
payment shall be due on the business day immediately following such
payment date. In no event shall any payment made by or before such
date constitute a breach of this Agreement. Rite Aid shall give
drugstore.com at least 30 days’ notice of any material
changes to the format or medium of its invoices.
(b) All payments made by drugstore.com pursuant to this
Section 3.4 shall be made, in immediately available funds, by
electronic fund transfer or such other means reasonably acceptable
to both parties.
(c) Credits and adjustments that became effective during the
period covered by the invoice shall be applied to the first invoice
following drugstore.com’s eligibility therefor.
(d) If drugstore.com believes in good faith that it is entitled
to an adjustment to any invoice, drugstore.com shall promptly
notify Rite Aid in writing of such claim for an adjustment and
provide to Rite Aid reasonable support for any such claim. Rite Aid
and drugstore.com will promptly address and attempt to resolve in
good faith any claims as to charges, credits or other aspects of
the invoice. Neither party shall deny or restrict service during
the pendency of a dispute as a result thereof, provided that
drugstore.com has paid all undisputed amounts when due.
3.5 Rebates. drugstore.com shall be entitled to share in
any rebates and other allowances not taken into account in the
Actual Cost, each as set forth on Schedule 3.2 (collectively, "
Rebates "), however calculated, actually received by Rite
Aid in respect of Rite Aid’s purchase of Pharmaceutical
Products. Such share shall be based on the ratio of
drugstore.com’s purchases and drugstore.com’s
performance that resulted in such Rebates to Rite Aid’s total
purchases and to total performance that resulted in such Rebates.
Rite Aid shall remit drugstore.com’s share for Rebates
received in each fiscal quarter within thirty (30) days of the
end of such fiscal quarter. Such payments shall be made, in
immediately available funds, by electronic fund transfer or other
means reasonably acceptable to the parties. At the time of each
such payment, Rite Aid shall deliver, in a form reasonably
acceptable to the parties, a statement showing in reasonable detail
the sources of the Rebates and the method of allocation of such
Rebates.
3.6 Late Payments. For any late payment or adjustment
pursuant to Section 3.4(a) or (d), a late fee shall be
applicable in the amount of one percent for each whole month after
the payment was due (or in the case described in
Section 3.4(d), made), prorated for any partial month.
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3.7 Sales Tax. As between the parties,
drugstore.com shall be responsible for the collection and timely
remittance of any sales tax imposed on any Serviced Order (defined
below) and sales of products, including Private Label Products, by
drugstore.com on the drugstore.com Site.
3.8 Operations. The parties will cooperate in developing
operational standards with respect to ordering, shipment and
delivery pursuant to this Section 3.
SECTION 4. PHARMACY SERVICES
4.1 Description of Pharmacy Services
(a) Rite Aid shall, as requested by drugstore.com, provide
dispensing and related services (collectively, the " Pharmacy
Services ") with respect to orders of Pharmaceutical Products
on the drugstore.com Site and the Rite Aid Site to be delivered by
mail to the customer (such orders, the " Serviced Orders ").
The Pharmacy Services will be performed, at the direction of
drugstore.com, by a Rite Aid pharmacy (the " Rite Aid
Pharmacy ") located within a facility owned or leased by
drugstore.com (the " drugstore.com Facility "). The Rite Aid
Pharmacy shall be staffed by one supervising licensed pharmacist
employed by Rite Aid; provided, however, that at the election of
drugstore.com, the Rite Aid Pharmacy may instead be staffed in part
by licensed pharmacists and technicians employed by drugstore.com
so long as such staffing does not (i) impair Rite Aid’s
ability to lawfully perform the Pharmacy Services, (ii) affect
the validity of any licenses held by Rite Aid; (iii) increase
Rite Aid’s insurance costs, or (iv) affect Rite
Aid’s insurance coverage in any other way. In addition, the
parties agree to consult periodically, at either party’s
request, regarding the pharmacist(s) and/or technician(s) employed
by either party. drugstore.com shall reimburse Rite Aid monthly for
the salary and benefits of the supervising licensed pharmacist
staffing the Rite Aid Pharmacy.
(b) The Pharmacy Services to be performed with respect to
Serviced Orders shall consist of (i) the filling of the
Serviced Orders, including the dispensing of Pharmaceutical
Products, and the delivery thereof to drugstore.com employees at
the drugstore.com Facility for further delivery to the customer;
(ii) the performance of necessary and appropriate drug
utilization review, including, as necessary, direct communication
with the drugstore.com customer or the prescribing physician;
(iii) communication with Third Parties, including pharmacy
benefit managers and insurers, as necessary for adjudication of a
Serviced Order and the transmission, within 24 hours to the extent
possible, to drugstore.com of the results of such adjudication for
its billing purposes and, where required, for transmission to its
customer; (iv) the collection and transmission, in accordance
with Section 4.5, to drugstore.com of monies received from
Third Parties in payment of any portion of the price of a
particular Pharmaceutical Product; and (v) any additional
services, functions or responsibilities that are required for the
lawful performance and provision of the services described in
Section 4.1(b) (i)-(iv) inclusive.
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(c) In the process of performing the Pharmacy
Services, Rite Aid shall have the right, consistent with its normal
business practices and in order to achieve cost-savings or
otherwise in connection with the health and welfare of the
customer, to communicate with the prescribing physician in order to
suggest the use of generic Pharmaceutical Products or other
Pharmaceutical Products in the same therapeutic class as that
prescribed by such physician.
4.2 drugstore.com Obligations
(a) In order to enable Rite Aid to lawfully provide the Pharmacy
Services, drugstore.com agrees: (i) to obtain and/or maintain
all licenses necessary to allow it to accept orders from customers
for Pharmaceutical Products; (ii) to perform all actions
necessary to authenticate the prescription for such Pharmaceutical
Products, (iii) to transmit to Rite Aid all information with
respect to a Serviced Order necessary to enable Rite Aid lawfully
to fill such Serviced Order; (iv) to disclose to customers
placing orders on the drugstore.com Site that the prescription will
be filled by Rite Aid and (v) to take such other actions as
may be reasonably requested by Rite Aid in order to facilitate the
servicing of customer orders and compliance with applicable law.
Rite Aid shall not be obligated to provide Pharmacy Services with
respect to any Serviced Order to the extent that drugstore.com has
failed to comply with its obligations pursuant to this
Section 4.2(a).
(b) drugstore.com shall be solely responsible for (i) the
charging and collection of the payment from the customer for the
Serviced Order (except as set forth in Section 4.1(b)
(iv) hereof) and of any and all fees for shipping of
Pharmaceutical Products to its customers, and (ii) with the
exception of necessary customer service to be performed by Rite Aid
in connection with the filling of Serviced Orders, all customer
service functions with respect to drugstore.com customers,
including, without limitation, communication with the customer as
necessary in the event that the adjudication performed by Rite Aid
results in Rite Aid’s inability to fill the Serviced
Order.
(c) drugstore.com will provide, at no cost to Rite Aid, space
within the drugstore.com Facility as necessary for the operation of
the Rite Aid Pharmacy. drugstore.com shall also, at no cost to Rite
Aid, supply the Rite Aid Pharmacy with Pharmaceutical Products from
the inventory of drugstore.com to fill Serviced Orders and, as
necessary for the performance of Pharmacy Services by the Rite Aid
Pharmacy, access to and use of pharmacy equipment, pharmacy
supplies and communications equipment.
4.3 Pharmacy Services Page
(a) Subject to Section 4.3(b), the parties shall
collaborate on the content included on the Pharmacy Services Page
and use of the Rite Aid Trademarks on the Pharmacy Services
Page, provided that drugstore.com shall have the final right of
approval with respect to such content and use.
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(b) Rite Aid shall not knowingly publish on the
Rite Aid Site, and drugstore.com shall not knowingly publish on the
drugstore.com Site, any content that is contrary to law or false or
misleading in any material respect. Any content that either party
reasonably determines to be contrary to law or false or misleading
in any material respect shall be removed, upon notice from the
determining party, as soon as practicable by the offending
party.
(c) Rite Aid shall have final approval regarding any
representations made relating to the quality of Rite Aid pharmacy
and Rite Aid pharmacist services. drug
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