Exhibit 10.7
Portions of this exhibit were omitted and filed separately with
the Secretary of the Commission pursuant to an application for
confidential treatment filed with the Commission pursuant to Rule
24b-2 under the Securities Exchange Act of 1934. Such portions are
marked by a series of asterisks.
AMENDED AND RESTATED OEM SUPPLY AGREEMENT
THIS AMENDED AND RESTATED OEM SUPPLY
AGREEMENT (the “Agreement”, “Amended and Restated
Agreement”) is entered into and made effective as of
September 21, 2007 (“Amended and Restated Agreement
Effective Date”), amending and restating that certain OEM
Supply Agreement made and entered into as of the 23rd day of
September, 2004 (the “Original Effective Date”), by and
between Philips Speech Recognition Systems GmbH f/k/a Philips
Austria GmbH, Philips Speech Processing, a Republic of Austria
corporation (hereinafter “PSP”), and MEDQUIST INC., a
New Jersey, USA corporation (hereinafter
“MedQuist”).
MedQuist and PSP hereinafter also
collectively referred to as the “Parties” and
individually as a “Party”.
RECITALS
WHEREAS, MedQuist and PSP entered
into that certain OEM Supply Agreement (the “Original
Agreement”) as of the Original Effective Date; and
WHEREAS, the parties desire to amend
and restate the Original Agreement as set forth herein.
NOW THEREFORE, in consideration of
the mutual agreements and covenants contained herein and for other
good and valuable consideration, the receipt and sufficiency of
which hereby are acknowledged, it is mutually agreed and covenanted
by and between the parties to this Amendment, as follows:
1.
Definitions.
1.1 [Intentionally Omitted]
1.2 “Documentation” means
user manuals, training materials, product descriptions, product
specifications, technical manuals, license agreements, supporting
materials, and like information related to the Products, which
Documentation may be distributed in print, electronic, video, or
other formats.
1.3 “End User” means the
means final retail purchasers or licensees at the sites where
the Products are installed.
1.4 “Products” means,
individually or collectively as appropriate, the Software,
Documentation, developed products and hardware, supplies,
accessories, and other commodities related to any of the foregoing,
provided or to be provided by PSP pursuant to this Agreement, as
described in Schedule B attached to this Agreement, as
modified from time to time.
1.5 “Affiliate” shall
mean any corporation, limited liability company, partnership or
other legal entity, present or future, which is owned or controlled
or owns or controls or is under common control with, directly or
indirectly, a Party to this Agreement, as the case may be, as long
as such ownership or control exists and where control means
ownership or control of more than fifty percent (50%) of voting
stock in the case of a stock-issuing entity, or more than fifty
percent (50%) of voting
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control
of a non-stock-issuing entity. For the purpose of this Agreement
MedQuist and PSP shall not be deemed to be each others
Affiliates.
1.6 “Software” means
certain computer programs and software (collectively, the
“Programs”), which Programs may incorporate certain
third-party software products provided or to be provided by PSP
pursuant to this Agreement.
1.7 “Source Code” means
the underlying instructions for a computer written in programming
languages, including all embedded comments, as well as procedural
code such as job control language statements, in a form readable by
human beings when displayed on a monitor or printed on paper, etc.
and that must be translated (using off-the-shelf commercially
available software compilers, linkers and assemblers or other items
delivered with such code or reasonably available including
documentation) into a form that is directly executable by a
computer by a process generally known as compiling or assembly,
along with any related documentation, including annotations, flow
charts, schematics, statements of principles of operations,
software summaries, software design, program logic, program
listings, functional specifications, logical models and
architecture standards, describing the data flows, data structures,
and control logic of the software. For purposes of this Agreement,
mere access to the Source Code in the PSP online controlled
environment is not a sufficient provision or transfer of Source
Code hereunder.
1.8 “Intellectual Property
Rights” shall mean any and all patents, utility certificates,
utility models, industrial design rights, copyrights, database
rights, trade secrets, any protection offered by law to
information, semiconductor IC topography rights and all
registrations, applications, renewals, extensions, combinations,
divisions, continuations or reissues of any of the foregoing.
2.
Grant of license.
2.1 Subject to the terms of this
Agreement and MedQuist’s rights under Sections 15 and
17, PSP hereby grants to MedQuist, and MedQuist hereby accepts from
PSP, an exclusive, perpetual and non-transferable license to offer
for sale, sublicense, sell, deliver and service the Products, and
to authorize others to offer for sale, sublicense, sell, deliver,
and service the Products, directly and through one or more tiers of
distributors, dealers, and resellers (collectively, the
“Dealers”), within the territory set forth on
Schedule A to this Agreement (“Territory”);
provided that such rights are nonefxclusive for the specified
nonexclusive Territory on Schedule A.
2.2 PSP reserves all rights related
to the Products that PSP does not expressly grant MedQuist in this
Agreement. Outside MedQuist’s exclusive Territory, PSP may
offer for sale, sell, deliver, and service the Products, and may
authorize others to offer for sale, sell, deliver, and service the
Products, without providing any rights or compensation to MedQuist.
During and after the Term, inside MedQuist’s exclusive
Territory, PSP and any Affiliate: (i) may not offer for sale,
sell, deliver or service the Products; or (ii) authorize
others to offer for sale, sell, deliver, or service the
Products.
2.2.1
[Intentionally Omitted]
2.2.2
[Intentionally Omitted]
2.2.3
[Intentionally Omitted]
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2.3 MedQuist is authorized to appoint
Dealers within the Territory defined in Schedule A to offer
for sale, sell, deliver, and service the Products at its discretion
and without approval from PSP. MedQuist will give PSP written
notice of the identity of any Dealer that MedQuist intends to
appoint in the non-exclusive Territory. MedQuist will ensure that
all Dealers appointed by MedQuist are sufficiently trained and
competent to sell and support the Product in their respective
territories.
3. Initial Term and Renewal.
3.1 Initial Term. This
Agreement will be deemed to have commenced on June 1, 2004,
and had an initial term that ended on June 30, 2007
(“Initial Term”). Pursuant to the renewal terms set
forth below in Section 3.2, the term was extended through
June 30, 2010 for the first Renewal Term (of the two possible
Renewal Terms), and is subject to termination as set forth in this
Agreement.
3.2 Renewal. Subject to
Philips’ right to terminate below, this Agreement will
automatically renew for two (2) additional three (3) year
terms (each such renewal term being referred to in this Agreement
as a “Renewal Term,” and together with the Initial Term
referenced above in Section 3.1 as the “Term”),
provided that MedQuist is, at the end of the Initial Term or the
first Renewal Term, in material compliance with this Agreement. If
PSP decides to discontinue all business relating to the
Products in the Territory on or after June 30, 2010, PSP can
effect such discontinuation by terminating this Agreement by
providing Medquist six (6) months prior written notice of such
discontinuation (by way of clarification, the earliest such
discontinuation can therefore occur is at the end of the first
Renewal Term (June 30, 2010), and therefore the notice of
termination from PSP for such date would have to be provided to
MedQuist by January 1, 2010). Otherwise, this Agreement will
automatically expire at the end of the second Renewal Term
(June 30, 2013).
3.2.1
[Intentionally Omitted]
3.2.2
[Intentionally Omitted]
4.
Fees.
4.1 Product Co-Ownership Fee. In
consideration of PSP’s grant of co-ownership of the Products
in accordance with the terms of this Agreement, MedQuist will pay
PSP a Product co-ownership fee in cash in the amount of *******
(the “Product Co-Ownership Fee”), as follows: 100% on
the date PSP delivers a duly-executed original of this Amended and
Restated Agreement and a copy of the Source Code of the Products to
MedQuist.
4.2 License Fee. During
the Term, MedQuist will pay PSP sums owed for the License Fees set
forth on Schedule C to this Agreement, on a calendar monthly
basis, within ******* from the end of each such calendar month. The
foregoing does not alter the reporting requirement of
Section 6.2. For License Fees set forth on Schedule C to
this Agreement and software maintenance fees set forth in
Section 4.3 reported in calendar year 2006, the Parties agree
that these License Fees and software maintenance fees only become
due after MedQuist reports in writing to PSP that these Product
installations have been successfully implemented at the MedQuist
customer sites. For calendar year 2007 and thereafter, the Parties
agree to jointly annually review the payment terms if the
implementation phase at the MedQuist customer sites, as determined
by MedQuist, can on average be reduced from currently ******* (as
of the Amended and Restated Agreement Effective Date) to ******* or
less. In that case the payment terms set forth in this Section will
be reduced from ******* or any agreed upon shorter period
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required
for the average implementation.
4.3 Software Maintenance
Fee.
4.3.1
During the Term, MedQuist will use reasonable commercial efforts to
sell its End Users a software maintenance agreement (an
“SMA”). Such SMA will provide that the subscribing End
User will obtain, directly from PSP or from PSP through MedQuist or
directly from MedQuist, as MedQuist deems appropriate:
4.3.1.1
Software Releases. As used in this Agreement, “Software
Release” means a new version of the Products delivered to
MedQuist for internal or external user testing or commercial
availability. Software Releases are typically numbered sequentially
(e.g., Release 4.x, Release 6.x).
4.3.1.2
Patch Releases. As used in this Agreement, “Patch
Release” means a change PSP makes to a Software Release,
which is an internal change designed to correct minor anomalies or
defects in the Software (colloquially referred to as
“bugs”), or otherwise to provide minor improvements to
performance without changing the Software’s basic design,
structure, or functionality. Patch Releases are typically numbered
to signify modifications to a version of Software Release (e.g.,
Version 4.1.05, Version 4.1.06).
4.3.1.3
Point Releases. As used in this Agreement, “Point
Release” means a modification or enhancement (colloquially
referred to as an “upgrade”) to a Software Release
that: (i) enables the Software Release to perform new or
different functions; (ii) increases the capability of the
Software; or (iii) enables the Software to function on new or
different hardware or in a new or different software environment
without changing its basic design, structure or functionality.
Point Releases are typically numbered as versions of a Software
Release (e.g., Version 4.1, Version 4.2, etc.).
4.3.1.4
Technical Support to resolve technical issues that are more
practicably resolved by PSP (as to PSP supported Products) than by
MedQuist.
4.3.2
SMA contracts MedQuist sells will begin at the end of PSP’s
Warranty Period (as set forth in Section 8.1 of this
Agreement) and will be renewable on an annual basis. In the event
that MedQuist allows an End User to terminate or cancel an SMA
before the end of the term of such SMA, MedQuist will provide
notice of such termination to PSP, and PSP will refund to MedQuist
the pro-rata portion of fees paid to PSP for such SMA within thirty
(30) days after MedQuist provides such notice.
4.3.3
For each SMA contract that MedQuist sells, it will pay PSP the
following sums within ******* after the reporting date for the
Software licenses are due per Section 6.2.:
4.3.3.1
For sums owed for the period beginning with the Original Effective
Date of this Agreement through June 30, 2006: ******* of the
License Fee set forth on Schedule C to this Agreement.
4.3.3.2
For sums owed for the period beginning July 1, 2006, through
the remainder of the Initial Term and all Renewal Terms of this
Agreement: ******* of the License Fee set forth on Schedule C
to this Agreement.
4.3.4
All sums owed set forth in Section 4.3.3 of this Agreement:
(i) will he
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calculated based on the License Fee and without regard to any
discounts available to MedQuist; and (ii) will be amortized on
a straight-line basis for each month over the term of the
SMA.
4.3.5
PSP will maintain the current code base of the Products until the
earlier of: (i) *******; or (ii) MedQuist terminates the PSP
maintenance and support obligations hereunder via thirty
(30) days advance written notice to PSP. The PSP maintenance
includes supporting MedQuist integrations of the Products to PACS,
RIS and HIS vendors existing as of September 30, 2007. If the
actual costs of PSP for maintaining the Products (the
“Maintenance Costs”) during the period commencing on
******* and ending on ******* (the “Maintenance
Period”) are higher than the Software maintenance fees to be
paid to PSP during that period, then PSP shall be entitled to
request a reasonable increase of the maintenance fees; provided,
however , that in connection with such request, PSP will
provide to MedQuist all necessary supporting cost documentation and
will permit MedQuist representatives to audit such information upon
reasonable advance notice from MedQuist; provided further,
that PSP shall provide MedQuist with (i) a good faith estimate
of the Maintenance Costs incurred by PSP during each calendar month
within the Maintenance Period (each month a “Reporting
Month”) no later than ten (10) days following the last
day of such Reporting Month, and (ii) a report detailing the
actual Maintenance Costs incurred by PSP during each Reporting
Month no later than twenty-five (25) days following the last
day of such Reporting Month.
4.4 Additional Development
Fees: MedQuist agrees to fund the development of a version 1.2
“Lite” of the Software in 2007 as specified in NEW
SCHEDULE A-1 (SOW) to this Agreement. The “Additional
Development Fee” to be paid by MedQuist to PSP for such
development is dependent upon the actual hours spent and the prices
per hour as itemized in NEW SCHEDULE B-1 to this Agreement. The
current estimated Additional Development Fee is based on an
estimate of ******* on average per month, starting from
July 2007 until December 31, 2007; provided,
however that PSP and MedQuist agree to a “not to
exceed” cap on the Additional Development Fee of *******. Any
changes to the specifications in NEW SCHEDULE A-1 (SOW) are
subject to mutual agreement and may have influences on the required
development work and/or may require an increase or reduction to the
“not to exceed” cap. The product and program management
of version 1.2 “Lite” will be a collaborative effort
between PSP and MedQuist. In addition, because of the version 1.2
“Lite” timeline (as further described in
Section 7), the SOW includes a supplemental role for MedQuist
in additional quality assurance testing of this version of the
Software. PSP will provide MedQuist a monthly detailed accounting,
within thirty (30) days of the end of each calendar month, of
the monthly hours and an agreed rate will be set as described in
NEW SCHEDULE B-1.
4.5 Additional Consulting Services.
During the Term, for matters not related to version 1.2
“Lite” but involving MedQuist development related to
the Philips SpeechMagic SDK, PSP will provide to MedQuist, upon
MedQuist’s request from time to time, and at no additional
charge to MedQuist, additional consulting/development/training
services worth an aggregate of ******* (using the rates set forth
in NEW SCHEDULE B-1) (“Additional Consulting
Services”). The Additional Consulting Services will be
tracked using the same process as the development hours set forth
in Section 4.4 above. Any additional consulting services to be
provided by PSP beyond the Additional Consulting Services specified
in this Section, shall be subject to the mutual agreement of PSP
and MedQuist.
5.
Order Placement.
5.1 Upon MedQuist’s request,
PSP will provide MedQuist with the Products as described in this
Agreement, including without limitation the accompanying
Schedules.
5.2 PSP will deliver to MedQuist a
“gold master” of the then-current version of the
Software: (i) within seven (7) days after the execution
and delivery of this Amended and Restated
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Agreement by both parties to this Agreement; and (ii) promptly
on the commercial availability of each Software Release. Software
MedQuist distributes under this Agreement will be copies of the
gold master PSP most recently furnished to MedQuist pursuant to
this Agreement or, as determined by MedQuist, such other subsequent
versions created by MedQuist following the transfer set forth in
Section 15.
6. Payment.
6.1 MedQuist will pay such sums owed
free and clear of, and without offset or deduction for, any and all
state and local use, sales, property, and similar taxes, levied or
assessed on or in respect of such payments (other than any tax
measured by or attributable to MedQuist’s gross or net
income), as and when the same are due.
6.2 By thirty (30) days after
the end of each calendar month, MedQuist will furnish to PSP a
written statement showing, in such detail as PSP may reasonably
request, the quantities of Software actually licensed, and the
quantities of Products actually sold and delivered, during the
immediately-preceding month.
6.3 MedQuist will, throughout the
Term of this Agreement and for one (1) year following the
expiration or termination of this Agreement, maintain a full and
accurate record of the number of copies of the Software sublicensed
in such detail as may enable PSP to verify the amount of license
fees due under this Agreement. So as to permit verification,
MedQuist will permit PSP to examine such records on reasonable
advance written notice, during normal business hours at
MedQuist’s offices at reasonable intervals no more frequently
than two (2) times per calendar year. PSP will bear all costs
and expenses for such an examination, except in those cases in
which the examining accountant ascertains a discrepancy of more
than five percent (5%) during the audited period to the
disadvantage of PSP between payments actually made and payments
due, in which event MedQuist will reimburse PSP all reasonable
costs and expenses for such audit.
6.4 PSP reserves the right to charge
an interest rate of the lesser of: (i) eight percent (8%) per
annum; or (ii) the maximum amount permitted by applicable law,
on past-due sums MedQuist owes under this Agreement.
6.5 Payment of the Additional
Development Fees outlined in 4.4 above will be due within thirty
(30) days from the date of the invoice.
7. Development Services.
7.1 PSP will deliver a beta ready
version of version 1.2 “Lite” Software to MedQuist for
internal and external user testing on or before *******, including
a full copy of the Source Code thereto (“Beta
Deliverable”). PSP will deliver a commercial version 1.2
“Lite” Software to MedQuist on or before *******,
including a full copy of the Source Code thereto (“Commercial
Deliverable”). This will enable MedQuist to showcase a new
version of the Software at the annual ******* and make the version
commercially available by no later than *******.
7.2 Acceptance Process.
“Deliverable” shall mean the Beta Deliverable or the
Commercial Deliverable as applicable. MedQuist will notify PSP
within 30 days after its receipt of the applicable Deliverable
from PSP whether or not the Deliverable meets the applicable
Acceptance criteria (“Acceptance Process”). If MedQuist
determines that the Deliverable does not meet the applicable
Acceptance criteria, MedQuist will notify PSP in writing of the
non-conformities and/or Severity 1
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Defects,
and PSP shall correct such non-conformities and/or Severity 1
Defects and then re-deliver the revised Deliverable to MedQuist as
promptly as practicable (but in no later than thirty (30) days
from the date MedQuist notifies PSP of the non-conformities and/or
Severity 1 Defects). Upon such re-delivery, the Acceptance Process
shall repeat until MedQuist has affirmatively notified PSP in
writing that the Deliverable meets the applicable Acceptance
criteria or thirty (30) days from such re-delivery have passed
with no notification from MedQuist of any non-conformities and/or
Severity 1 Defects in such Deliverable.
7.3 Acceptance Delays. To the extent
that Acceptance of a Deliverable is delayed, for reasons solely
attributable to PSP, beyond the original scheduled Acceptance date
(for the Beta Deliverable: November 30, 2007; for the
Commercial Deliverable: January 30, 2008), PSP shall pay to
MedQuist ******* of delay until such Deliverable meets Acceptance
(“Acceptance Delay Payments”). MedQuist may, at
MedQuist’s option, in lieu of cash payments from PSP for the
Acceptance Delay Payments, offset such amounts from any other
payment amounts or obligations due from MedQuist to PSP.
7.4 Acceptance Definitions.
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“Acceptance” means the Products conform to the
agreed product specification and feature content detailed in the
Statement of Work in Schedule A and no mutually agreed to, new
or subsequent Severity 1 Defect(s) have been identified in such
Products during the acceptance testing. |
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“Severity 1 Defect(s)” means a software defect that
causes loss of critical functionality, or corruption or loss of
data without possibility of recovery for which no work around
exists. A work around that may exist will not alter the requirement
that the Product meet the product specification and feature content
detailed in the Statement of Work in Schedule A. |
8. Limited Warranty.
8.1 PSP warrants that, for a period
of ninety (90) days after the delivery date (the
“Warranty Period”), the Software will perform in all
material respects in accordance with the Documentation accompanying
the Software. If any copy of the Software is found not to perform
materially in accordance with the Documentation, PSP will correct
such error or malfunction or (at PSP’s sole option) replace
such Software free of charge as soon as is reasonably practicable,
provided that: (i) the Software has been used in accordance
with instructions for use; (ii) no alteration, modification or
addition has been made to the Software without PSP’s prior
written consent; and (iii) PSP has been promptly notified of
the alleged non-conformity within the Warranty Period
specified.
8.2 MedQuist will send each claim of
MedQuist under this warranty to PSP in accordance with the notice
provisions of this Agreement. Each such claim will state generally
the nature of the alleged non-conformity. If PSP determines in its
sole discretion to repair the Software (or such portion of it as is
giving rise to the non-conformity), MedQuist will afford PSP a
reasonable time in which to do so. Any Software so repaired or
replaced will be warranted for such period of time as is remaining
in the original Warranty Period.
8.3 This Limited Warranty is subject
to the terms of Section 12 below. This Limited Warranty is
PSP’s only obligations and the exclusive remedy of the End
User with respect to the PSP supported Products and PSP’s
only warranty with respect to the Products to the End User. PSP
will have no responsibility whatsoever with respect to the Products
if the failure is due to accident, abuse, or misapplication on the
part of MedQuist or the End User.
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8.4 MedQuist may offer any warranty
that PSP makes hereunder to any End Users provided that warranty
claims by MedQuist’s End Users will be made solely against
MedQuist and not PSP. The warranties contained in this Agreement
are solely for the benefit of MedQuist.
9. Notification of Upgrades and
Updates.
9.1 PSP will notify MedQuist of any
revisions and updates to the Software with respect to the
development, maintenance and other PSP services provided hereunder
that affect the operation, performance, or cost of such
Software.
9.2 MedQuist will apply any revisions
or updates to the PSP supported Software as soon as reasonably
practicable after receipt of notification from PSP.
10.
MedQuist’s Representations and Undertakings.
MedQuist represents and undertakes with PSP that:
10.1 It will use commercially
reasonable efforts to promote, market, and sell the Products during
the term of this Agreement;
10.2 It has the resources,
facilities, and financial ability to market, distribute and provide
first line customer support for the Product and fulfill all of its
obligations under this Agreement;
10.3 [Intentionally Omitted]
10.4 It will not incur any liability
on behalf of PSP, pledge or purport to pledge PSP’s credit,
or purport to act as an agent of PSP or make any contract binding
on PSP;
10.5 [Intentionally Omitted]
10.6 It will permit PSP or any
independent third party PSP retains to enter MedQuist’s
premises at a time MedQuist agrees to for the purpose of reviewing
records related to this Agreement (including, without limitation,
verifying the number of Software sublicenses granted by or through
MedQuist and obtaining information concerning any Product
complaints);
10.7 [Intentionally Omitted]
10.8 Third party software, as defined
in Schedule E to this Agreement (the “Third Party
Software”), that is provided by PSP to MedQuist and
distributed with the Software will not be used in conjunction with
any other programs or software whatsoever;
10.9 It will obtain and maintain at
its sole risk, cost, and expense, all governmental approvals
required for or applicable to its distribution and other activities
contemplated by this Agreement, and will be responsible at its sole
risk, cost, and expense for complying with all applicable
governmental statues, regulations, and ordinances (collectively,
the “Laws”) related to such activities; and
10.10 It will, before the delivery of
the Products to an End User, ensure that such End
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User
enters into a software license agreement with MedQuist that will
accompany each copy of the Software in substantially the form set
forth on Schedule F to this Agreement or such other end user
license agreement as determined by MedQuist from time to time (the
“End User License Agreement”). MedQuist will, from time
to time, provide PSP with a copy of any such updates to
MedQuist’s standard End User License Agreement as such
applies to the PSP supported Products.
11.
PSP’s Obligations. PSP covenants, warrants, and
agrees that it:
11.1 Has the necessary approvals and
licenses to grant to MedQuist the co-ownership, right to use,
sublicense, and distribute the Software in accordance with the
terms of this Agreement.
11.2 Has the resources, facilities,
and financial ability to develop and provide second line
support for the Products and to fulfill all of its obligations
under this Agreement.
11.3 Will provide initial 2 days
of training in the use of the Products to technical staff of
MedQuist at no additional charge, at the place agreed on by both
parties. PSP and MedQuist will mutually limit the number of
personnel participating in training sessions. On MedQuist’s
request, PSP will provide a similar training program for all
upgrades to the Software. Each first technical training for a new
version will be done free of charge; for any subsequent training,
PSP and MedQuist will agree on a reasonable price.
11.4 Will at all times during the
Term of this Agreement and where applicable, following
termination hereof, observe and perform the terms and conditions
set out in this Agreement.
11.5 [Intentionally Omitted]
11.6 Will not, during the Term of
this Agreement, develop, create or release a front-end multi-user
reporting solution (including but not limited to the Products or
any solution substantially similar thereto) into the medical market
in North America (as defined in Schedule B) nor, directly
authorize, direct, assist or otherwise facilitate any of its
Affiliates to do so.; however, for avoidance of doubt, nothing
stated in this clause shall prohibit PSP’s Affiliates from
integrating SpeechMagic within their general medical application
products.
12. Exclusion Of Warranties. EXCEPT AS
EXPRESSLY SET FORTH IN SECTION 8 OF THIS AGREEMENT, PSP MAKES NO
WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, WHATSOEVER, AS TO THE
PRODUCTS AND THE DOCUMENTATION. PSP EXPRESSLY DISCLAIMS, ANY AND
ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSES, ACCURACY, SATISFACTORY QUALITY, NON-INFRINGEMENT, COURSE
OF DEALING, OR COURSE OF PERFORMANCE.
13. Limited Liability. IN NO EVENT WILL
EITHER PARTY OR ANY OF ITS AFFILIATES, SUBSIDIARIES, OR LICENSORS
BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, EXEMPLARY,
CONSEQUENTIAL, MULTIPLIED, ENHANCED, OR PUNITIVE DAMAGES,
INCLUDING, WITHOUT LIMITATION, LOSS OF REVENUE, PROFITS, OR
GOODWILL, BUSINESS INTERRUPTION, OR LOST IN CONNECTION WITH THIS
AGREEMENT OR THE PRODUCT, REGARDLESS OF THE FORM OF ACTION, WHETHER
IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT PRODUCT LIABILITY,
OR OTHERWISE, EVEN IF SUCH PARTY, ITS AFFILIATES, ITS SUBSIDIARIES,
OR ITS LICENSORS HAVE BEEN ADVISED OF
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THE
POSSIBILITY OF SUCH DAMAGES AND EVEN IF ANY LIMITED REMEDY
SPECIFIED IN THIS AGREEMENT IS DEEMED TO HAVE FAILED ITS ESSENTIAL
PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO
THIS LIMITATION MAY NOT APPLY IN THOSE JURISDICTIONS. IF ANY CLAIM
IS MADE AGAINST A PARTY, INCLUDING WITHOUT LIMITATION CLAIMS AS A
RESULT OF THE SUBSTANTIAL NONCONFORMANCE OF THE SOFTWARE TO THE
DOCUMENTATION OR OTHERWISE, THE PARTY’S TOTAL LIABILITY FOR
DAMAGES WILL BE LIMITED, IN THE AGGREGATE, TO ITS ACTUAL DIRECT
DAMAGES, AND IN ANY EVENT WILL NOT EXCEED THE TOTAL OF ALL AMOUNTS
MEDQUIST IS OBLIGATED TO PAY PSP UNDER THIS AGREEMENT. SOME
JURISDICTIONS MAY NOT ALLOW LIMITATIONS OF LIABILITY FOR CERTAIN
TYPES OF DAMAGE OR CERTAIN CLAIMS, SO SUCH LIMITATION MAY NOT APPLY
IN SUCH JURISDICTION.
14.
Intellectual Property Indemnification. PSP
will indemnify, defend, and hold harmless MedQuist, and
MedQuist’s directors, officers, shareholders, employees,
agents, and attorneys, and MedQuist’s affiliates and their
directors, officers, shareholders, partners, members, employees,
agents, and attorneys, and the End Users, and the successor, and
assigns of any or all of them, from all third-party Claims for
infringement, misappropriation or violation of copyrights,
trademarks, trade secrets, or other proprietary rights associated
with any portion of the Product, or any other material delivered
under this Agreement; provided that: (i) MedQuist promptly
notifies PSP in writing of the Claim; (ii) PSP has sole
control of the defense and all related settlement negotiations with
respect to the Claim; provided however, that MedQuist has the
right, but not the obligation, to participate in the defense of any
such Claim through counsel of its own choosing (at MedQuist’s
sole expense), which right will not detract from PSP’s sole
right to control such defense; and (iii) MedQuist cooperates
fully to the extent reasonably necessary, and executes all
documents reasonably necessary for the defense of such Claim.
“Claim” will mean all loss, losses, liabilities,
damage, damages, claims, taxes, and all related costs and expenses;
including, without limitation, reasonable attorneys’ fees and
costs of investigation, litigation, settlement, judgment, interest,
and penalties. If MedQuist provides PSP with notice of a Claim,
MedQuist may withhold any further payments due to PSP pursuant to
this Agreement, and deposit the same in an interest-bearing escrow
account with a commercial bank. On the resolution of a
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