Exhibit 10.14
Xplore Technologies Confidential
PURCHASE AND DISTRIBUTION
AGREEMENT
BETWEEN
XPLORE
TECHNOLOGIES CORP.
AND
PEGATRON CORPORATION
This Purchase and Distribution Agreement
(“Agreement”) is made by Xplore Technologies Corp.
(“Buyer”) and Pegatron Corporation,
(“Seller”) and is effective as of December 7, 2007
(Effective Date). The terms and conditions contained in this
Agreement shall govern the development, production, purchase, sale,
service and distribution of the Products listed and described in
Exhibit A (“Products and Pricing”). In the
event of any conflict between this Agreement and the terms and
conditions of an Order, as defined below, this Agreement shall
govern. Any reference to Buyer or Seller, as the case may be,
shall include Buyer’s Subsidiaries and Seller’s
Subsidiaries, respectively. “Subsidiaries” shall
mean any entity of which more than fifty percent (50%) of the
voting rights are owned or controlled, directly or indirectly, by
Buyer or Seller, as the case may be, provided, however, that such
entity shall be deemed to be a Subsidiary only for so long as such
ownership or control exists. All terms shall have the meanings as
set forth below or as defined in this Agreement.
DEFINITIONS:
“Build to
Order” shall mean standard Products built upon receipt of an
actual purchase order from Buyer. Manufacturing build is only
initiated after a purchase order is received.
“Configure to
Order” shall mean Products with a flexible configuration for
a broad set of commonly requested hardware and software
combinations.
“Customers”
shall mean Buyer’s customers, including its authorized
resellers and distributors, including end customers.
“Mass
Production” shall mean volume production quantities after all
milestones have been successfully completed and Buyer has formally
released Seller to production.
“Order Cycle
Time” shall mean the time between Buyer’s receipt of a
customer Order and fulfillment of the Order to an end
customer.
“Product Process
Order Cycle Time” shall mean the time between Seller’s
receipt of the Order and the Product shipment either to Buyer or an
end customer.
“Products”
shall mean all items listed in Exhibit A “Products and
Pricing” which may include ruggedized mobile computing
devices, options, subassemblies, or components, in multiple
configurations for different countries, packaged and including
documentation.
“Ship to First
Commit” shall mean Seller’s shipment performance
against the first commitment made to Buyer.
“Planning
Horizon” shall mean the time period for which Buyer furnishes
Seller forecasted requirements in either daily, weekly, monthly or
quarterly periods.
“Epidemic
Failure” shall mean a greater than [Confidential Treatment
has been requested] failure within the warranty period for the same
cause in any [Confidential Treatment has been requested], provided
that such failures shall not include those failures that are the
result of a software defect or bug that is contained in the third
party software itself but shall include defects and bugs in the
software image created by Seller.
“Buyer Unique
Materials” shall mean any obsolete or excess materials
without a marketable value purchased to support the forecast will
be considered a Buyer Unique Material, including those items
defined in Section 19C referred to as Buyer Specific
materials.
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“Buyer Specific
Materials” shall mean product purchased within lead-time that
is specific only to the Buyer’s Product.
“Confidential
Information” shall mean means any non-public or proprietary
information relating to a Party, whether now in existence or
hereafter developed, that (a) is designated or identified as
being “Confidential”, “Proprietary” or of
some similar designation, or (b) a Party knows or should know
is considered to be highly sensitive and confidential. The
term “Confidential Information” includes, without
limitation, any non-public or proprietary information relating to a
Party’s secrets, trade secrets, copyrights, trademarks,
patents, patent applications, record of inventions, current and
proposed business arrangements and dealings with third parties,
business operations, financial information, equipment, samples,
samples’ configuration, samples’ concept, procedures,
purchases, accounting, bookkeeping, marketing, merchandising,
selling, leasing, servicing, finances, infrastructure, business
systems, business techniques or operational techniques. The
term “Confidential Information” does not include any
information that is or becomes publicly known through no fault of a
Party or the Party’s agents, employees or
representatives.
“Buyer
Deliverable” shall mean any materials solely developed by
Buyer for use in the Product.
1.
INTENT
A.
Buyer intends to purchase Product from Seller. As such,
Seller agrees to cooperate with Buyer to further mutual long-term
goals, by sharing Product road map and technology directions.
Seller agrees to cooperate to achieve Buyer’s program goals,
which include, but are not limited to, shortening Product
lead-times, increasing volume flexibility, achieving Just-in-Time
delivery, direct ship logistics, meeting corporate re-engineering
and supply chain objectives, achieving ongoing cost reductions and
specific quality goals, and continuous quality improvement.
B.
This Agreement is not a requirements contract and does not obligate
Buyer to purchase any minimum quantity of Product but only
establishes the terms and conditions for such purchases if and when
they occur.
C.
The Parties agree to execute all the Exhibits outlined in the Index
of Exhibits of this Purchase and Distribution Agreement.
2.
FORECAST/LIABILITY/PURCHASE ORDER
A .
Buyer shall furnish Seller
with a forecast of the quantity and required delivery dates of
Product that Buyer anticipates purchasing under this Agreement
commencing on a date in the current week as specified by Buyer in
such forecast through the end of the Planning Horizon. The planning
horizon will extend to a minimum of a six (6) month time
period. Such forecast may at times be communicated to Seller
via a mutually agreed upon EDI protocol. This forecast shall be
used only by Seller for material positioning, and not for
manufacturing Product. Product shall only be built to
Orders. The forecasted “Planning Horizon” which
is the six (6) month time period for which Buyer furnishes
Seller forecasted requirements in weekly, monthly and quarterly
time periods. Buyer’s forecast shall include
Buyer’s part number, quantity and required ship date.
The forecast may include components, configure-to-order (CTO)
modules, subassemblies, or finished build-to-order (BTO)
Product. Within two (2) business day of Seller’s
receipt of Buyer’s forecast, Seller shall send to Buyer a
forecast response report, such report may at times be referred to
herein as “Seller’s Acceptance Report”,
indicating Seller’s commitments to supply Product as
requested in Buyer’s forecast. The acceptance report must be
received in accordance within a mutually agreed upon format.
Seller shall use its best efforts to ensure that the quantity and
delivery dates specified in its acceptance report are equal to
those specified in Buyer’s forecast. Failure to respond as
stated in Section 2.A shall commit Seller to Buyer’s
forecast and upside as defined in Exhibit D, Flexibility
Exhibit. The acceptance report must comprehend capacity,
materials, and any other limitations to supply. The quantity
set forth in Seller’s acceptance report for any particular
period is referred to herein as the “Maximum Quantity”.
Although Seller has no obligation to meet requested increases or
decreases beyond the levels indicated in Exhibit D,
Flexibility Exhibit, Seller agrees to make
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best efforts to meet
increased or decreased schedules in accordance with Buyer’s
forecast updates. Seller must notify Buyer of any and all
excess within five (5) business days of the caused change or
Buyer bears no liability for such materials or
Product.
B.
Buyer’s maximum liability for the volumes specified in the
forecast shall be no greater than the percentage numbers as stated
in the Flexibility Exhibit, except as otherwise agreed through
written letters of authorization executed by the parties.
C.
Seller agrees to work with its material suppliers to enable Seller
to either return materials to such suppliers or delay the ship date
of such materials in order to minimize Buyer’s
liabilities. Any materials or units that Buyer is liable for
in accordance with the Flexibility Exhibit and which Buyer
pays Seller as stated above shall belong to Buyer. At
Buyer’s request, Seller shall build out the materials into
completed Product. Further, at Buyer’s request, Seller
shall either store the materials or finished Product, at
Seller’s facilities, or ship the materials or finished
Product to Buyer or a location designated by Buyer at Buyer’s
cost.
In no event shall
Buyer’s liability extend to any excess materials that Seller
may have in inventory or on order which are beyond required lead
times for such materials based on the forecast or which are the
result of Seller’s inaccurate inventory planning.
D.
Buyer may purchase Products
by issuing from time to time a purchase order to Seller (the
purchase order may be referred to herein as the
“Order”). The Order shall set forth the
quantity of Product, price of Product, ship date for the Product,
ship to location, and part number(s). This Order may contain
multiple configurable line items. The Order may be sent to
Seller utilizing a mutually agreed upon EDI protocol.
Manufacturing build is only initiated upon Seller receiving a
Purchase Order for units or options. Seller shall acknowledge
and commit to Buyer using an “ Order Acknowledgement”,
including multiple line items if designated on the original
Purchase Order. All Purchase Orders must be processed within
24 hours of receipt. Seller shall accept any Order that materially
conforms to the terms of this Agreement. No additional or different
provisions proposed by Seller in any acceptance, confirmation or
acknowledgment shall apply unless expressly agreed to in writing by
Buyer. Buyer hereby gives notice of its objection to any
additional or different terms. Subject to any change orders
that may be entered into in accordance with this Agreement, the
Order represents the obligation of Buyer to buy and Seller to sell
the aggregate quantity of Products specified in the Order in
accordance with and subject to the terms of this Agreement and at
the price or prices specified in such Order (which prices will be
established in accordance with the other provisions of this
Agreement). At no time will Buyer be liable for Product built
in excess of the current open orders.
E.
Buyer will deliver to Seller an Order based upon customer
orders. These Orders may be configure-to-order (CTO) Product,
subassemblies with one or more line items. The Order will
contain, at a minimum, the following items: (i) Buyer
Purchase Order Number; (ii) Configuration/Model/Revision
Level; (iii) Quantity; (iv) Address for Delivery;
(v) Delivery Date; (vi) Price; (vii) Ship to
Location; and (viii) Indication of ship complete or particles
accepted.
F.
Seller will provide Buyer
with a “Sales Order/Shipping Status Report”, as a basis
for reconciliation of purchase order backlog between the
parties.
G.
All Orders shall be issued,
submitted or communicated, as applicable manually or by a mutually
agreed upon electronic data exchange (“EDI”). It is
Buyers intent to transition to electronic communications as soon as
the volume of business transactions necessitates.
H.
Seller agrees that all Buyer sites, and subsidiaries, shall be
entitled to make purchases under this Agreement.
I.
The ordering, billing, and shipping/distribution process for all
Products to be manufactured by Seller and shipped to Buyer’s
destination of choice hereunder shall be as follows:
(i)
Purchase Order under this Agreement shall be sent to Seller by the
authorized purchasing representative of Buyer, Seller shall
acknowledge and commit to Buyer using an “ Order
Acknowledgement
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(ii)
Upon delivery of Product by Seller to Buyer’s authorized
carrier at Seller’s manufacturing center, Seller shall notify
Buyer of product shipment via the agreed upon method, referred to
herein as the “Ship Notice”. The Ship Notice may
require multiple line items to be transmitted on a single Order.
Seller agrees to automate the Ship Notice such that the Ship Notice
is transmitted at the time the Product is tendered to the freight
carrier. Seller shall have a process to electronically confirm
(i.e. bar code process) that Product has been tendered to the
freight carrier and Seller shall develop a verification process to
ensure an Ship Notice transaction is not duplicated. In the
event duplicate Ship Notice transactions are sent for the same
shipment, resulting in overpayments to the supplier, Buyer has the
right to receive immediate reimbursement for the value of the
Product overpayment.
(iii)
Seller shall invoice Buyer via the “Invoice”.
Seller agrees to use best efforts to transact matching invoices for
all individual ship notifications sent, including multiple line
items. At no time shall an invoice reflect two or more ship
notification transactions. In the event an invoice does not
match a ship notification, Buyer will withhold payment on that
invoice until exceptions have been reconciled.
(iv)
Buyer will pay Seller for the amounts invoiced in accordance with
the terms of this Agreement. Invoices shall reflect the
prices specified in the Order.
J.
Buyer shall be designated as Seller’s most preferred
customer. As such, Seller will provide Buyer with all
necessary support with Seller’s most experienced and talented
resources. In addition, Seller agrees to meet all of
Buyer’s Product development and purchase/distribution
requirements on a priority basis before any of its other
customers.
3.
CHANGE REPORTS, COMMITS AND OTHER COMMUNICATIONS
A.
Changes to delivery dates
may only be made by Buyer’s authorized representatives either
designated in writing from time to time or in the form of an EDI
860 transaction, referred to as a Purchase Order Change
/Cancellation/Redirect Request”. Buyer may issue change
requests for Product quantities and schedule dates, subject to
Buyer’s liability obligations, in accordance with the
Flexibility Exhibit attached as Exhibit D
(“Flexibility Exhibit”). Any such change request
by Buyer shall be subject to Seller’s written confirmation,
referred to as a “Purchase Order Change
Acknowledgement/Request”, within one (1) business day
following receipt of the change request.
4.
TERM OF AGREEMENT
The term of this
Agreement shall be three (3) years, commencing on the date
this Agreement is signed by both parties (“Effective
Date”). This Agreement will be automatically renewed at the
conclusion of the initial three (3) year period for successive
one (1) year periods unless one of the parties indicates by
written notice to the other party not less than ninety (90) days
prior to the end of the term that it does not intend to renew the
Agreement. Notwithstanding the foregoing, the Agreement shall
remain in full force and effect and shall be applicable to any
Order(s) issued by Buyer to Seller during the term of this
Agreement until any and all obligations of the parties under such
Order(s) have been fulfilled. This Agreement may be
amended within the 3 years as required.
5.
PRICING
A.
The prices for the Products shall be set forth in Exhibit A
and shall be fixed for the period set forth therein (the
“Pricing Period”) and shall not be contingent on
purchased volumes.
B.
Prices shall include all charges for materials such as packaging,
packing, crating, storage, forwarding agent or brokerage fees,
freight shipping charges, document fees, duties, and any and all
sales, use, excise and similar taxes necessary to deliver materials
to the appropriate
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Seller’s
manufacturing center. Seller will not be responsible for the
freight, insurance costs, all governmental duties/charges and other
relevant expenses in connection with the shipment of Product from
Seller’s manufacturing center to Buyer’s destination of
choice. Buyer shall reimburse Seller for any applicable
sales, use, excise and similar taxes actually paid by Seller in
completing the sales transaction to Buyer for the
Product.
C.
Seller shall maintain a vigorous cost reduction program to ensure
that pricing is competitive at all times. Seller is able and
willing to drive automatic cost reductions of [Confidential
Treatment has been requested] for materials managed by Seller and
[Confidential Treatment has been requested] for non-materials to
Buyer. In addition Buyer and Seller agree to determine the material
cost impact to future component cost reductions based on forecast
and order volume changes. Not withstanding the foregoing, Buyer and
Seller shall each have the right to require an immediate review
with the other party of the pricing of the Product because of
significant changes in the marketplace and the parties agree to
work together to reach a mutually acceptable price for the Product
to achieve best pricing.
D.
Notwithstanding any other requirements in this Agreement, including
section 5E below, and to the extent permitted by applicable law,
Seller shall offer Buyer the lowest prices and most favorable terms
net of any discounts or rebates that it affords or intends to
afford to its other customers for similar product. Seller’s
execution and delivery of any pricing schedule shall be its
representation that the prices and other terms reflected therein
(the “Subject Terms”) comply with the preceding
sentence and that, except as disclosed by Seller to Buyer prior to
entering into a pricing schedule, the Prices and subject terms are
the lowest and most favorable offered by Seller to any of its other
customers for similar Product, regardless of quantity purchased. In
the event Seller discloses that the prices and subject terms are
the lowest and most favorable permitted by law but are not the
lowest and most favorable offered to any of its other customers,
Seller shall furnish Buyer with such evidence as Buyer requests, to
confirm the basis on which prices and terms more favorable than
those offered to Buyer are being offered to any of Seller’s
other customers.
E.
In order to reduce the cost of components for the production of
Products, Buyer has requested in some instances that suppliers
extend Buyer’s pricing to Seller solely for components used
in the manufacture of Products. In certain instances
suppliers will sell to Seller at prices equal to prices charged to
Buyer. In other instances, suppliers will sell to Seller at
pricing that will include an uplift to Buyer’s standard
pricing. This uplift will be included as part of the pricing
offered to Seller solely to protect the confidentiality of
Buyer’s pricing on such components. This pricing shall
apply only to components sold to Seller for use in Buyer’s
Products and should not in any way affect pricing for any
components which may be sold to Seller outside of Buyer’s
program. Furthermore, suppliers offering such pricing to
Buyer have been instructed not to represent that this pricing is
anything other than pricing for supplier components to be used
exclusively in Products. Suppliers have been given permission
to provide Seller with any and all technical information required
by Seller concerning the operation of supplier materials or their
integration into Products. All pricing offered by suppliers
to Seller, as well as the terms of this program, are subject to the
terms of Section 30.
F.
Seller shall submit to Buyer a vendor list for materials used in
the Product. In addition, Seller shall notify and provide
samples to Buyer of any changes in the vendor list forty-five (45)
days prior to implementing the change.
G.
Seller shall provide Buyer proposed pricing, (by Buyer unique part
number), and a forecast of proposed future pricing by quarter per
each geographic regional configuration site, no later than the
fifth business day of the last month of each quarter end in
accordance with Exhibit A.
H.
Seller shall provide all necessary resources to support the
procurement activity required to acquire all materials and services
to support the Product.
I.
Buyer sets target cost goals for each of the components included in
the Product manufactured by Seller for Buyer. From time to
time Seller may provide cost reduction incentives to Buyer to
approve AVL changes for mutual financial benefit.
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J.
All quotes for mass production product
must be finalized and electronically provided to Buyer, three
(3) days before the first calendar day of each month, provided
Buyer has extended pricing on components as agreed upon between the
parties at least one (1) week prior to the end of the previous
month. The effective date of each quote is to be the first calendar
day of each month. If Seller fails to provide finalized, mutually
agreed upon pricing prior to this date then Buyer shall have the
right to recover the difference in the current costs and the new
agreed upon costs by offsetting Seller’s payables.
The
quote format itself has two distinct parts, the upper part of the
format contains strictly material costs, and the lower part of the
quote contains strictly non-material costs. Seller agrees to
utilize commercially reasonable efforts to adhere to this quote
format as a means to communicate actual Seller material and
non-material costs to Buyer. If Seller fails to provide the quote
as defined above, Buyer shall have the right to recover any
financial impact by offsetting Seller payables.
6.
AGED INVENTORY
A.
Aged Inventory is defined as any critical component that is carried
in inventory through a pricing period change. All components shall
be costed at current market price. Seller agrees that it
shall comply with the terms of Section 17 and Exhibit I,
ODM Requirements.
7.
EXCLUSIVITY AND MANUFACTURING RIGHTS
A.
Seller agrees that the Product listed in Exhibit A shall be
manufactured by Seller solely for purchase by Buyer and
distribution to Buyer and or Buyer’s customers. Seller
will preinstall the software specified by Buyer for each model of
the Product at Seller’s manufacturing, distribution, and/or
HUB centers. Seller will maintain control, in its Taiwan location,
of the master copy of the software to be preinstalled on the
Products. Seller shall also ensure adequate controls of all
software in its configuration sites.
B.
Buyer shall own all rights to the Product hardware and software
created by Seller specifically for Buyer, to the extent defined
under the Product specification Exhibit. To the extent that Buyer
does not own the rights to the Product hardware and software, Buyer
shall have the right to manufacture or have manufactured the
Products if Seller becomes unable or unwilling to support the terms
of this agreement. Seller hereby grants to Buyer the right
necessary for Buyer to use, produce, manufacture and/or have
manufactured quantities of such Product for distribution of the
Product by Buyer. Seller shall provide to Buyer access to and
use of all items that are necessary and/or useful in the
manufacture of the Products for distribution by Buyer, including
but not limited to, Seller’s drawings, software download
images, bills of materials, processes, tools, and vendors list, to
enable Buyer to manufacture and/or have manufactured Products for
distribution by Buyer and create improvements to the
Products. Seller shall also provide to Buyer, at
Buyer’s request and on a commercially reasonable basis,
telephone and on-site personnel support as Buyer may request from
Seller to assist and enable Buyer to manufacture or have
manufactured and/or distribute such Products in commercial
quantities. Buyer agrees to pay Seller reasonable expenses for such
support. Buyer reserves the right to manufacture internally
or have manufactured at alternative sites such Products at their
discretion. The parties agree that all costs for first sets of
tooling shall be specified into Product Tooling Exhibit, as
specifically set forth in this Agreement. In the
event of termination of this Agreement or if Seller files for
bankruptcy or voluntary liquidation, Buyer shall have the right to
purchase all tooling by paying the remaining tooling costs.
The IP rights of, in,
and to, the work product created prior to this project shall be
owned by the respective Party. Seller shall be allowed to use the
IP rights created for this project provided that Seller requests
approval in writing from Buyer. Buyer shall not unreasonably
withhold approval of Seller’s written request.
C.
Except to the limited extent expressly stated in
Section 19.D.2, Seller agrees that it will not produce,
manufacture, or sell for itself or for any of its other customers
any product that has the look and feel with regards to physical
styling of the Buyer Products. All software images created by
Buyer or specifically created or developed by Seller for Buyer
Products shall be used by Seller solely for Buyer Products and for
no other purpose.
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D.
If Seller becomes unable to support the planning / procurement /
manufacturing and distribution practices that are acceptable to
Buyer, then Buyer reserves the right, with advance notification, to
support this Product by installing a management team utilizing
Seller’s facilities and resources until Seller is once again
able to support the Product adequately. Seller shall bear all
costs associated with the implementation of Buyer’s
management team, including, but not limited to, travel, lodging,
and salary for each team member. In addition, Seller shall
bear all costs associated with Buyer’s support requested by
Seller.
E.
Buyer shall have the right to manufacture or have manufactured the
Products if Seller becomes unable or unwilling to support the terms
of this agreement. Seller hereby grants to Buyer a license under
trade secrets, copyrights and patents to access and use all of
Seller’s drawings, bill of material, and vendors to make and
have made Products and create improvements to the Products.
Seller agrees that any improvements created by Buyer shall be owned
by Buyer. Seller agrees that presentation of this Agreement
by Buyer to Seller’s successors and assigns shall be
sufficient for such successors and assigns to make Seller’s
drawings, bills of materials, and vendor lists accessible to Buyer.
Buyer may perform or have others perform any or all final assembly
and regional configuration of the Products.
8.
DELIVERY
A.
Seller understands that time shall be of the essence in meeting
Buyer’s requirements and agrees that Buyer may be irreparably
damaged should Seller not meet Buyer’s specified delivery
requirements. Delivery performance shall be measured by
Seller’s ability to ship pursuant to the performance metrics
in Exhibit I.
B.
Unless
otherwise set forth in the Order, title and risk of loss shall pass
to Buyer upon Seller’s delivery to Buyer’s authorized
carrier / or freight forwarder.
C.
Each week Seller will provide a report of potential material
shortages for the next six (6) week period. Seller shall
notify Buyer in writing immediately if Seller has knowledge of any
event that could result in any change to the agreed delivery
plan.
D.
Seller shall be responsible for shipping Product on the date and in
the quantities identified in the Order from Buyer and acknowledged
by Seller, including any upsides identified in Exhibit D, or
as otherwise agreed to by the parties in writing. In the
event that Product committed for delivery by Seller does not meet
the original committed date, Buyer may request that such Product be
shipped and delivered via a different mode of transportation at
Seller’s expense. In the event that Buyer requests expedited
delivery of Product at its expense, Buyer shall do so in
writing.
E.
If Seller is unable to provide Product as specified within the
forecasts and the Order, then Buyer has the right to either cancel
the specified Orders or allow them to roll into the next
manufacturing period, at Buyer’s discretion. Unless otherwise
specified by Buyer, Seller shall be liable for any Product not
delivered by the confirmed ship to first commit date prior to the
stated production end date for each program as specified in the
Order where such failure is solely attributable to Seller. Seller
may dispose of the excess Product in accordance with
Section 16.
F.
If Seller ships Product in
advance of the ship date, Buyer may, at its option, either
(i) return such Product to Seller at Seller’s risk and
expense (in which case Seller, at its expense, shall redeliver such
Product to Buyer on the correct ship commit date) or
(ii) retain such Product and make payment on the date payment
would have been due based on the correct ship date.
9.
PACKING, MARKING, AND SHIPPING INSTRUCTIONS
A.
All Product shall be prepared and packed in a commercially
reasonably manner so as to secure the lowest reasonable
transportation rates and meet carrier’s requirements or those
set forth in the Product specification Exhibit B
(“Specification”).
B.
Each pallet in each shipping container shall be marked to show
Buyer’s Order number, part number, revision level, lot
number, quantity contained therein, and appropriate country of
origin
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marking. In
addition, Seller and Buyer will agree on a bar code specification
which shall govern the marking on the Product, including the serial
numbering scheme. A packing list showing the Order number
shall be included in each shipment.
10.
QUALITY AND SERVICE
A.
Seller shall establish and/or maintain a quality improvement plan
and a service and support plan acceptable to Buyer. The
Quality Agreement and Service and Support Agreement are
incorporated into this Agreement as Exhibit C and
Exhibit E, respectively.
B.
At Buyer’s request, Seller shall facilitate on-site visits
and inspections by Buyer during normal business hours and upon
prior notice. Buyer’s inspections shall in no way
relieve Seller of its obligation to deliver conforming Product or
waive Buyer’s or Buyer’s customers’ right of
inspection and acceptance at the time the Products are
delivered.
C.
Seller agrees to provide relevant outgoing inspection, quality, and
reliability data upon Buyer’s request and in accordance with
the Quality Agreement.
D.
Seller agrees to ship Product that conforms to the formally
released revision level as stated on Buyer’s Order and
acknowledged by Seller. Buyer’s revision levels will
not be effective unless mutually agreed to between Buyer and Seller
utilizing a completed Engineering Change Request (ECR) by written
confirmation.
E.
Seller agrees to advise Buyer of any changes at least forty-five
(45) days, (or as otherwise agreed to in writing by the parties),
prior to process, materials, or sources of supply and ensure that
such changes do not compromise specifications, quality,
reliability, or the delivery times of Products ordered by
Buyer.
F.
Any form of rework requested by Buyer shall be at Buyer’s
expense, provided that such request is authorized in writing via a
purchase order by an authorized Buyer representative. If Seller
does not secure written authorization for the expense prior to the
rework, then the parties agree that the rework will be at
Seller’s expense. The format of the estimate of rework costs
from Seller shall be agreed upon by the parties. All estimates of
rework costs will include but are not limited to the following;
materials, freight, labor, profit, overhead, duties and any other
subject that the parties may agree upon.
11.
INSPECTION, ACCEPTANCE, AND RETURNS
A.
Products purchased/distributed pursuant to this Agreement shall be
subject to inspection and test by Buyer or Buyer’s Customers,
as the case may be, including during the period of manufacture or
development. “Customers” as used in this
Section shall mean Buyer’s customers, including its
authorized resellers and distributors, and end users. Unless
otherwise specified in the Order, final inspection and acceptance
of Product by Buyer or Buyer’s Customers shall be at
Seller’s manufacturing, configuration, distribution, and/or
HUB center or Buyer’s Customers’ location. Buyer
and/or Buyer’s Customers reserve the right to reject Product
which does not conform to the specifications, drawings, samples or
other descriptions specified by Buyer. The time period
covering DOA of Product will be within [Confidential Treatment has
been requested] from date of receipt. All rejections of Product by
Buyer or Buyer’s Customers shall be returned to a location
mutually determined by the parties for processing in accordance
with Section 11.B below.
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CLASSIFICATION
BY BUYER
|
|
DISPOSITION BY
BUYER
|
|
[Confidential Treatment has
been requested]
|
|
[Confidential Treatment has
been requested]
|
|
|
|
|
|
|
|
|
|
New/Functional
|
|
Return to
Seller
|
|
[Confidential Treatment
has been requested]
|
|
[Confidential Treatment
has been requested]
|
8
|
New/Nonfunctional
|
|
Return to
Seller
|
|
[Confidential Treatment
has been requested]
|
|
[Confidential Treatment
has been requested]
|
|
|
|
|
|
|
|
|
|
Used/Functional
|
|
Treat as used
equipment
|
|
[Confidential Treatment
has been requested]
|
|
[Confidential Treatment
has been requested]
|
|
|
|
|
|
|
|
|
|
Used/Nonfunctional
|
|
Treat as used
equipment
|
|
[Confidential Treatment
has been requested]
|
|
[Confidential Treatment
has been requested]
|
B.
Buyer and Seller agree that the following shall apply to Product
returns, including but not limited to: (i) refused
shipment returns; (ii) service returns; (iii) dead on
arrival (“DOA”) returns; (iv) factory
fallout.
(1) Buyer will
inform its Customers that all returns of Product shall be delivered
to Buyer by Buyer’s Customers. Buyer shall screen all
returned Product to determine whether the Product is new or used,
and functional or nonfunctional. Buyer will classify each
returned Product unit as either (a) New/Functional;
(b) New/Nonfunctional; (c) Used/Functional; or
(d) Used/Nonfunctional.
(2) Following
Buyer’s classification of whole unit returns, the units will
be dispositioned based upon the terms outlined in Exhibit E.
If Seller determines that Buyer misclassified any returned
New/Functional Product as New/Nonfunctional Product, such returned
Product shall be handled as a New/Functional Product provided that
Buyer has verified that the Product was misclassified.
Product required to be corrected or replaced shall be subject to
the same inspection and warranty provisions of this Agreement as
Product originally delivered under any Order.
C.
In the event that Buyer returns new Product to Seller for
correction or replacement, Seller shall repair or replace all such
defective Product within five (5) days of receipt of such
Product. Buyer shall obtain a “Return Material
Authorization” (RMA) from Seller for all returns that Buyer
ships to Seller. Seller will issue an RMA immediately on
telephone contact. Buyer will issue a debit memo for each
Product returned by Buyer based on the price of the Product in the
calendar quarter that the Product is returned by Buyer. The
next Buyer Order released will be at the same cost as the debited
Product. Seller agrees to provide failure analysis of rejected
material within ten (10) days after receipt of reject
materials. Seller shall provide a written corrective action
report addressing the steps that will be taken to eliminate the
cause of the problem. All FRU returns shall be handled in
accordance with the Service Agreement.
D.
Seller represents and warrants that it will use only new materials
or components to correct or replace defective Product that will be
sold as new Product to Buyer.
E.
The parties agree that at the Product’s end of life Buyer
shall not ship such Product to Seller for restocking purposes
unless mutually agreed.
12.
WARRANTY
A.
Seller warrants that title to all Products delivered to Buyer and
Buyer’s customers under this Agreement shall be free and
clear of all liens, encumbrances, security interests or other
claims and that for a period of [Confidential Treatment has been
requested], as identified for the applicable Product in
Exhibit B and Exhibit E, beginning on the date the Order
is shipped, in accordance with the Order, that all Products shall
be free from defects in material, workmanship, and design and that
they shall function for their intended purpose. Seller
further warrants that all Products shall conform to applicable
specifications, drawings, samples, and descriptions referred to in
this Agreement. The warranty for replaced or repaired Product
will be the same as the original Product, or as required by
law.
9
The
warranties in this Section will not apply to any Product
(i) ha s been improperly installed or altered by Buyer,
(ii) has been subjected to misuse, abuse, negligence or
accident, (iii) has been used in a manner contrary to agreed
Specifications (iv) whose component is supplied by Buyer,
(v) whose defect is caused by 1) Buyer’s design(s), 2)
modifications to the Products not by Seller or 3)
Buyer’s combination with other product(s) not supplied
by Seller.
B.
Notwithstanding the provisions of Sections 10.B or 11.A of this
Agreement, Seller agrees that in case of Epidemic Failure, as
defined below, Seller shall provide correction or replacement,
which may include design, component, or subassembly changes, within
ten (10) days of Seller’s issuance of the failure
analysis report provided to Buyer as required by this
Section 12.B. Epidemic Failure shall mean a greater than
[Confidential Treatment has been requested] failure within the
warranty period for the same cause in any [Confidential Treatment
has been requested], provided that such failures shall not include
those failures that are the result of a software defect or bug that
is contained in the third party software itself but shall include
defects and bugs in the software image created by Seller. In
the event such Epidemic Failure is solely attributable to Seller,
Seller shall bear all risk and costs for such correction,
replacement, or changes including but not limited to labor,
material, inspection, and shipping to and from Buyer’s
facilities or designated location, provided that Seller may use its
best reasonable judgment in determining the appropriate method of
correction or replacement with approval by Buyer. If Buyer
incurs any such costs, it may either recover them directly from
Seller or set-off via a debit note any amounts due to Seller.
Seller agrees to provide failure analysis of rejected material
within ten (10) days after receipt of reject materials.
Seller will also provide a written 8D corrective action report
addressing the steps that will be taken to eliminate the root cause
of the problem.
C.
Seller agrees that in the event of an Epidemic Failure solely
attributable to Seller, Seller shall bear all expenses necessary to
refurbish or replace all Products affected by the root causes
identified as being Seller’s fault. Seller shall have
the option of designating whether the defective Product shall be
refurbished or replaced. The direct expenses to be borne by
the Seller shall include, but are not limited to the following:
a)
[Confidential Treatment has been requested]
b)
[Confidential Treatment has been requested]
c)
[Confidential Treatment has been requested]
d)
[Confidential Treatment has been requested]
e)
[Confidential Treatment has been requested]
f)
[Confidential Treatment has been requested]
g)
[Confidential Treatment has been requested]
D.
Seller represents and warrants that the materials and components
used in the Product shall be new, including those materials and
components obtained from its vendors and subcontractors.
13.
IN WARRANTY AND OUT OF WARRANTY SERVICE AND SUPPORT
A.
In warranty and out of warranty service and support shall be as
provided for in Exhibit E.
14.
PAYMENT AND SET-OFF
A.
Payment terms shall be OA [Confidential Treatment has been
requested] from date of invoice, provided that Products have been
confirmed as having been delivered by Seller to Buyer’s
authorized carrier at Seller’s configuration centers.
Payment of invoices shall not constitute final acceptance of the
Product. Payment shall be made by Automated Clearing House
(ACH) to the U.S. bank account designated by Seller.
B.
Buyer retains the right to immediately setoff rejections of Product
or discrepancies on invoices against current or future invoices for
all RMAs, and any other circumstances that Buyer deems
appropriate.
10
C.
Buyer will pay Seller for
the amounts invoiced in accordance with the terms of this
Agreement. Invoices shall reflect the prices specified in the
Orders. Unless otherwise specified in Exhibit A or agreed to
in writing by the parties, payment shall be in U.S. dollars unless
prohibited by regional legal code.
D.
[Confidential Treatment
has been requested.]
15.
CHANGES
A.
Buyer may from time to
time change the specifications for the Products and Products’
FRUs, and Seller agrees to make best efforts to comply. Buyer
shall be responsible for the costs of implementing the engineering
changes requested by Buyer. If changes result in a change in
Seller’s costs or in the time for performance, an adjustment
will be made subject to mutual written agreement of the
parties. Any adjustment must be in writing and must be
requested within ten (10) days of receipt by Seller of the
notice of change.
B.
No changes shall be made
by Seller in the form, fit, function or compatibility of Products
purchased hereunder without Buyer’s prior written
approval. In the event of a request for change (regardless of
who initiates such request), Seller shall issue an
“Engineering Change Request” form, and Buyer shall
respond within five (5) business days. If changes are
necessary to correct design defects, Seller shall bear risk of
correction. If Buyer incurs any costs for such corrections,
it may either recover them directly from Seller or set-off via a
credit note any amounts due to Seller. Seller shall be liable
for any and all loss or damage incurred to Buyer if an ECN is
implemented without Buyer’s prior written
approval.
C.
Upon request by Buyer, and
in accordance with the Service and Support Agreement, and Quality
Agreement, Seller will provide test procedures and test results to
Buyer’s Product Engineer indicating that there will be no
adverse consequences resulting from the Engineering Change
Request.
16.
OBSOLETE AND EXCESS MATERIALS
A.
From time to time Buyer
may, at its option, in accordance with Exhibit D, request
Seller to change manufacturing schedules to support the changing
market requirements. As a result of these requested changes
from Buyer, Seller may have materials on hand or on order that
either cannot be rescheduled for delivery at a later date, or that
cannot be returned to the component supplier for restocking. This
impact of the schedule changes could become obsolete or excess to
the program requirements. Seller agrees to inform Buyer in
writing each week of any potential obsolete or excess materials
based upon the Forecast received. Buyer will advise Seller in
writing of the proper disposition of such materials based on the
information provided by Seller. Seller also agrees to comply
with the terms of Section 16, as they apply to obsolescence of
materials. Buyer bears no liability if written notification
is not received within five (5) business days of the
change.
B.
Seller agrees, as stated
in Section 2(C) to work with its suppliers to return all
materials or delay shipments in order to minimize Buyer’s
liabilities. Buyer shall only be liable for materials that
were purchased inside lead-time and which are necessary to support
Buyer’s Orders and the forecast. After Seller has
exhausted all efforts to limit Buyer’s liability, Buyer may,
at its option, request Seller to dispose of the excess or obsolete
materials at Buyer’s cost. The process / procedures to be
utilized for disposition of this material shall be mutually agreed
upon by the parties, with the appropriate level of authorization
from Buyer and Seller.
11
C.
Seller shall be prohibited
from selling any Buyer Specific Materials, as set forth in
Section 19C, to any third party unless approved in writing by
Buyer.
D.
The parties intend that
Seller shall reduce liability for obsolete materials by
implementing the supply chain reengineering processes and ODM
initiatives as defined in Exhibit I. Therefore Buyer
shall only be responsible for Buyer Unique Materials. Any obsolete
or excess materials without a marketable value purchased to support
the forecast will be considered a Buyer Unique Material, including
those items defined in Section 19C referred to as Buyer
Specific materials. Buyer shall provide commercially
reasonable assistance to Seller in order to implement the
requirements of Exhibit I. Notwithstanding the
foregoing, the parties agree that certain obsolescence may be
created by certain unique program requirements, including without
limitation, engineering changes, program cancellations, or quantity
decreases over and above the flex model in Exhibit D. In
such instances, the parties shall agree on the appropriate amount
of reimbursement pursuant to the procedures described in
Section 16A and 16B above.
E.
The parties shall
collaboratively reach agreement on the timing and remaining volumes
available for EOL of the Product. The Product EOL shall be
documented and included in the forecast communicated to Seller.
Seller shall provide commitment for the Product EOL forecast based
on the forecast process described in Section Two
(2).
17.
ODM
REQUIREMENTS AND METRICS
The parties agree that
Seller shall implement ODM requirement pursuant to the milestones
and implementation dates set forth in Exhibit I.
18.
ALTERNATIVE DISPUTE RESOLUTION
The parties agree that
disputes shall be resolved pursuant to the Dispute Resolution
Procedures set forth in Exhibit G.
19.
TERMINATION FOR
CAUSE
A.
Seller may terminate this
Agreement and/or any Order issued hereunder at any time by written
notice in the event that Buyer:
1.
Fails to comply with any
material provision of this Agreement or any Order issued hereunder,
and, in the case of a breach which is capable of remedy, fails to
remedy same within thirty (30) days of notification of said breach,
or
2.
Becomes insolvent or makes
an assignment for the benefit of creditors, or a receiver or
similar officer is appointed to take charge of all or a part of
Buyer’s assets and such condition is not cured within thirty
(30) days.
B.
Buyer may terminate this
Agreement and/or any Order issued hereunder at any time by written
notice in the event Seller:
1.
Fails to comply with any
material provision of this Agreement or any Order issued hereunder,
and in the case of a breach which is capable of remedy, fails to
remedy same within thirty(30) days of notification of said breach,
or
2.
Becomes insolvent or makes
an assignment for the benefit of creditors, or a receiver or
similar officer is appointed to take charge of all or a part of
Seller’s assets and such condition is not cured within thirty
(30) days, or
3.
Seller shall not assign or
attempts to assign, or subcontracts or attempts to subcontract, any
or all of its rights or obligations under this Agreement or any
Orders issued hereunder to a third party without Buyer’s
prior written approval.
C.
Upon termination by Seller
of the Agreement and/or any Order issued under 19A above,
Buyer’s entire liability shall be to purchase all materials,
including Buyer Specific Materials and
12
finished goods that
have been purchased within lead time by Seller to fulfill
Buyer’s Order(s) in accordance with the Flexibility
Agreement.
D.
Upon termination by Buyer
of the Agreement and/or any Order issued under 19B
above:
1.
Buyer shall have the
option to purchase any materials, work in progress or finished
goods, which Seller may have purchased or processed for the
fulfillment of any Order, at Seller’s cost plus a reasonable
amount for any value already added by Seller; and
2.
Seller shall not use any
of the Buyer Specific Materials in any other product or resell any
of the Buyer Specific Materials. Other than the Buyer
Specific Materials, Seller may use, resell or otherwise dispose of
all other materials as it deems appropriate; and
3.
Buyer shall have no
liability beyond payment for any balance due for Products delivered
by Seller before notice of termination.
20.
TERMINATION FOR
CONVENIENCE
A.
Either party
(“Terminating
Party”) may
terminate this Agreement at any time for any reason upon
giving a three
(3) months written notice of termination to
the other
party ( “Terminated Party”
). Upon receipt of
such notice, the
Terminated Party shall immediately cease to incur expenses
pursuant to this Agreement that has been terminated unless
otherwise directed in the termination notice. T
he Terminated Party
shall also take all
reasonable steps to mitigate the cost to the Terminating Party for terminating this Agreement and/or
any Order. Within thirty (30) days from the date of notice,
Seller shall notify Buyer of costs incurred up to the date of
termination. In no event shall such cost exceed the unpaid
balance, per the Flexibility Agreement.
B.
In addition to the
foregoing, in the event that this Agreement is terminated by Buyer
pursuant to this Section, Buyer’s entire liability shall be
to purchase all finished goods, work in progress, and materials,
including Buyer Specific Materials that have been purchased within
lead time by Seller to fulfill Buyer’s Order(s), in
accordance with the Flexibility Agreement, provided that Seller
shall also take all reasonable steps to mitigate the cost to Buyer
for terminating this Agreement and/or any Order.
21.
LIMITATION OF
LIABILITY
EXCEPT
FOR A BREACH OF SECTION 21, 25 OR 29 OF THIS AGREEMENT,
NEITHER PARTY SHALL BE LIABLE FOR ANY CONSEQUENTIAL (INCLUDING,
WITHOUT LIMITATION, LOST PROFITS, UNLIQUIDATED INVENTORY, ETC.),
INCIDENTAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES EVEN IF THE
OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
BUYER’S TOTAL LIABILITY
UNDER THIS AGREEMENT SHALL BE LIMITED TO [CONFIDENTIAL TREATMENT
HAS BEEN REQUESTED].
SELLER’S TOTAL LIABILITY
UNDER THIS AGREEMENT SHALL BE LIMITED TO [CONFIDENTIAL TREATMENT
HAS BEEN REQUESTED].
EXCEPT
AS SPECIFICALLY SET FORTH IN THE PURCHASE AND DISTRIBUTION
AGREEMENT FOR THE PRODUCTS, NEITHER PARTY
SHALL
HAVE LIABILITY FOR EXPENSE INCURRED BY THE OTHER
PARTY , INCLUDING WITHOUT LIMITATION
EXPENSES ARISING FROM THE DEVELOPMENT, MANUFACTURING OR
DISTRIBUTION OF THE PRODUCT .
13
22.
FORCE
MAJEURE
A.
Neither party shall be
liable for its failure to perform any of its obligations hereunder
during any period in which performance is delayed by fire, flood,
war, embargo, riot, labor strike, or the intervention of any
government authority (“Force Majeure”), provided that
the party suffering such delay immediately notifies the other party
of the delay. If, however, the Party’s performance is
delayed for reasons set forth above for a cumulative period of
fourteen (14) calendar days or more, the other Party,
notwithstanding any other provision of this Agreement to the
contrary, may terminate this Agreement and/or any Order issued
hereunder by notice to Seller. In the event of such
termination, Buyer’s sole liability hereunder will be for the
payment to Seller of any balance due and owing for conforming
Product delivered by Seller prior to Seller’s notification of
delay to Buyer. In the event the parties do not terminate
this Agreement and/or Order due to a Force Majeure, the time for
performance or cure will be extended for a period equal to the
duration of the Force Majeure.
23.
NOTICES
Any notice given under
this Agreement shall be in writing and will be effective when
delivered personally or deposited in the mail, postage prepaid and
addressed to the parties at their respective addresses set forth
below, or at any new address subsequently designated in writing by
either party to the other:
|
If to Seller
:
|
|
Pegatron
Corporation.
|
|
|
|
5 th F
No. 76 LI-GONG STREET
|
|
|
|
TAIPEI, TAIWAN 112
R.O.C.
|
|
|
|
ATT: STEVE
HWANG
|
|
|
|
|
|
with a copy
to:
|
|
|
|
|
|
Pegatron
Corporation.
|
|
|
|
5 th F
No. 76 LI-GONG STREET
|
|
|
|
TAIPEI, TAIWAN 112
R.O.C.
|
|
|
|
ATT: LEGAL
DEPARTMENT
|
|
|
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|
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If to Buyer:
|
|
|
|
|
|
XPLORE TECHNOLOGIES
CORPORATION
|
|
|
|
14000 SUMMIT DRIVE
SUITE 920
|
|
|
|
AUSTIN, TEXAS
78728
|
|
|
|
ATT: RANDY
PARAMORE
|
|
|
|
|
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with a copy
to:
|
|
|
|
|
|
XPLORE TECHNOLOGIES
CORPORATION
|
|
|
|
14000 SUMMIT DRIVE
SUITE 920
|
|
|
|
AUSTIN, TEXAS
78728
|
|
|
|
ATT: MICHAEL
RAPISAND
|
24.
COMPLIANCE WITH
LAWS
A.
All Product supplied and
work performed under this Agreement shall comply with the
applicable laws and regulations in the regions specified in
Exhibit B. In particular, Seller agrees that its
performance under this Agreement shall comply with all laws
governing its relationship with its employees, agents or
subcontractors and with the chlorofluorocarbon labeling
requirements of the U.S. Clean Air Act of 1990, and the RoHS
requirements for Product shipping into Europe. Upon request,
Seller agrees to certify compliance with such applicable laws and
regulations.
B.
The parties agree that
amendments to this Agreement may be required to satisfy local or
national legal requirements.
14
25.
PATENT, COPYRIGHT AND
TRADEMARK INDEMNITY
A.
Except for any claims
which may arise from Buyer Deliverables, Seller shall defend, at
its expense, any claim against Buyer alleging that Products
furnished under this Agreement infringe any patent, copyright,
trade secret, trademark, or other intellectual property right and
shall pay all costs, including attorney’s fees, expenses and
damages, provided Seller is notified in writing of such claim and
permitted to defend and compromise such claim. “Buyer
Deliverables” shall mean materials solely developed by Buyer
and all third party titles licensed to Buyer for the
Products.
Notwithstanding
foregoing, the Seller shall not be liable for any claim arising out
of (I) the modification of the Product not by Seller;
(II) the use of the Product in combination with other hardware
or software not made by the Seller ; (III) component(s) or
part(s) provided by Buyer.
Except for any claims
which may arise from Seller Deliverables, Buyer shall defend, at
its expense, any claim against Seller alleging that Buyer
Deliverables furnished under this Agreement or any claim arising out of (I) the
modification of the Product or any unauthorized combination by
Buyer; (II) component(s) or part(s) provided
by Buyer
infringing on any patent,
copyright, trade secret, trademark, or other intellectual property
right and shall pay all costs, including attorney’s fees,
expenses and damages, provided Buyer is notified in writing of such
claim and permitted to defend and compromise such claim.
“Seller Deliverables” shall mean materials used by
Seller or solely developed by Seller for use in Buyer’s
Product.
B.
If, subject to the foregoing,
during the term of this
agreement, an injunction or exclusion order issues that precludes
Buyer’s use, sale, manufacture or importation of any Product
(or, if Buyer reasonably believes such an injunction or exclusion
order is likely, with the exception of Buyer Deliverables) Seller
shall, at its expense, and at Buyer’s request, use
commercially reasonable efforts to obtain for Buyer the rights
necessary to permit Buyer to use make, have made, sell and import
such Product. In the event that Seller cannot obtain such
rights for Buyer, Seller shall repurchase all such Products from
Buyer at the purchase price.
C.
Seller warrants that there
are no claims of infringement with respect to the
Product.
D.
Seller shall be authorized
to use Buyer logo and trademark only to the extent necessary to
meet the required specification for the Product(s). No other rights
with respect to Buyer’s trademarks, trade names or brand
names are conferred, either expressly or by implication, upon
Seller.
26.
CAPACITY
A.
As specified in this
Agreement, Buyer will provide Seller with six (6) month
forecasts of Buyer’s quantity requirements. Seller will
commit to be able to meet all of Buyer’s forecasts by putting
in place plans for capacity, materials supply, mother boards,
chassis, manufacturing centers and software download
capability. In addition, upon four (4) months prior
notice by Buyer, Seller will have the capability to increase
manufacturing capacity by 100% of Buyer’s forecasts in order
to meet Buyer’s increased quantity requirements. Seller
agrees to review forecasts provided by Buyer and advise Buyer if
Seller anticipates that it will be unable to achieve the requested
volumes. Buyer volume forecasts will be provided to Seller in
accordance with Exhibit A. Seller may from time to time
request Buyer to review Buyer’s forecast and advise of any
changes.
B.
Seller commits to Buyer
that Seller shall have enough capacity and sufficient materials
allocated to the appropriate manufacturing centers to be able to
meet the forecast and provisions of the Flexibility Exhibit, if
required by Orders. From time to time, as reasonably necessary due
to critical material shortages, Buyer may provide Seller with a
reasonable amount of assistance to procure such
materials.
15
27.
GRATUITIES
Each party represents
that it has not offered nor given and will not offer nor give any
employee, agent, or representative of the other party any gratuity
with a view toward securing any business from the other party or
influencing such person with respect to the business between the
parties.
28.
INSURANCE AND STATUTORY
OBLIGATIONS
A.
If any party ’s work under this Agreement requires
access by such
party to any
of the other
party ’s
premises or the premises of the other party ’s customers or subcontractor, or locations where the other party conducts business, or with material or
equipment furnished by the party , such party shall take all necessary precautions to prevent
the occurrence of any injury to persons or property during the
progress of such work and, except to the extent that such injury is
due solely and directly to the other party ’s acts or negligence. Such party shall indemnify the other party against all loss which may result in any
way from any act or negligence of such party , its employees, servants, agents or
subcontractors.
B.
Seller agrees to observe
commercially reasonable loss prevention practices to prevent
accidental loss or damage to inventory, whether in the form of raw
material, WIP, or finished goods, that Seller has in its possession
for the purpose of fulfilling Buyer’s Orders.
29.
INDEMNIFICATION
Except for any claims
which may arise from Buyer Deliverables, Seller agrees to protect,
defend, indemnify and save Buyer harmless from all sums, costs and
expense which Buyer may incur or be obliged to pay as a result of
any and all loss, expense, damage, liability, claims, demands,
either at law or in equity, of every nature whatsoever in favor of
any person, including both Seller’s and Buyer’s
employees, resulting from any personal injury or death resulting
from the use of any product sold to Buyer by Seller hereunder,
irrespective of whether Buyer or any other party is found to have
been negligent or strictly liable in connection with such personal
injury or death.
The foregoing
liabilities and indemnification do not include any loss, damage,
liability when the Product (i) have been improperly installed
or altered, (ii) have been subjected to misuse, abuse,
(iii) component is designated or supplied by Buyer (iv) whose defect is
caused by Buyer’s Deliverables (v) unauthorized
modifications to the Products or (vi) combination with other
product(s) not supplied by the Seller.
Subject to the
foregoing, the Buyer agrees to indemnify and hold Seller harmless
against all expense, losses, costs, damages and liabilities
including reasonable attorney’s fees arising out of or in
connection with (1) Buyer’s unauthorized use,
modification or combination; (2) the defect of the Product
caused by Buyer’s Deliverable or materials or components supplied by
Buyer .
30.
CONFIDENTIAL
INFORMATION
A.
Each party recognizes that it
may have previously entered or will in the future enter into
various agreements with the other party which obligates it to
maintain as confidential certain information disclosed to it by the
other party. To the extent that such information or any further
confidential information, which might include but is not limited to
business plans, forecasts, capacity, pricing, inventory levels,
trade secrets, product specifications, manufacturing processes,
etc., (collectively referred to hereinafter as
“Information”) is disclosed in furtherance of this
Agreement or any Order issued hereunder, such Information shall be
so disclosed pursuant to the minimum terms and conditions listed
below; provided, however, the minimum terms and conditions listed
below shall in no way relieve the parties from any obligation or
modify such obligations previously agreed to in other agreements.
Both parties agree that this Agreement and its terms and conditions
shall be confidential.
B.
Maintain confidentiality for
the term of Agreement. Upon termination return information or
destroy it.
16
C.
Each party shall protect the
other party’s Information to the same extent that it protects
it own confidential and proprietary information and shall take all
reasonable precautions to prevent unauthorized disclosure to third
parties.
D.
The parties acknowledge that
the unauthorized disclosure of such Information will cause
irreparable harm. Accordingly, the parties agree that the injured
party shall have the right to seek immediate injunctive relief
enjoining such unauthorized disclosure. In the event an
unauthorized disclosure occurs, the breaching party shall conduct
an immediate investigation to determine the source of such
disclosure, including the individuals responsible. All individuals
found responsible for such disclosure shall be promptly reprimanded
and potentially terminated. Within ten (10) days notice that
such breach of confidentiality has occurred, the breaching party
shall provide a detailed report specifying the cause of the
unauthorized disclosure and the remedial measures that will be
implemented to prevent such disclosures in the future.
In addition to the foregoing,
the breaching party shall pay for liquidated damages in the event
of any unauthorized disclosure of information inoculation of this
section as follows:
Unauthorized disclosure of
information Liquidated Damages
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First
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[Confidential Treatment has been
requested]
|
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Second
|
[Confidential Treatment has been
requested]
|
|
Third
|
[Confidential Treatment has been
requested]
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|
Any additional
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[Confidential Treatment has been
requested]
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The parties agree that
non-breaching party shall have the right to offset such liquidated
damages against any amounts owed to the breaching party. The rights
set forth under this section 30 shall not otherwise limit
Non-breaching Party’s rights under this Agreement or law or
equity.
Seller agrees that it shall
promptly implement all measures necessary to satisfy compliance
standards identified by Buyer, including but not limited to those
related to confidentiality.
E
This provision shall not apply
to information (1) known to the receiving party at the time of
receipt from the other party, (2) generally known or available
to the public through no act or failure to act by the receiving
party, (3) furnished to third parties by the disclosing party
without restriction on disclosure, (4) furnished to the
receiving party by a third party as a matter of right and without
restriction on disclosure, or required by operation of law or court
order, or (6) disclosed for audit or accounting
purposes.
F.
Immediately upon
termination of this Agreement or at the request of the other party,
each of the parties shall promptly return all materials in its
possession containing Information of the other Party.
31.
COUNTRY OF
ORIGIN
A
For each Product purchased
under this Agreement, Seller shall furnish Buyer with the
applicable country of origin (manufacture), by quantity and part
number (Buyer’s and Seller’s) if necessary. All
Product shipped by Seller will comply with all applicable country
of origin requirements of the destination country of the
Product.
B.
Seller agrees to provide
the necessary export documents and to facilitate export of
Product. Seller further agrees to assist Buyer’s import
of Product as reasonably requested by Buyer.
32.
PROPERTY FURNISHED BY
BUYER
A.
The parties anticipate
that, from time to time, Buyer shall sell to Seller certain
material to be used in manufacturing Product (the “Buyer
Furnished Material”). Seller agrees that each item
of
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Buyer Furnished
Material shall be used solely for the purpose of manufacturing
Product ordered by Buyer under this Agreement.
B.
Seller shall issue a
Purchase Order for the purchase price of the material sold by Buyer
to Seller.
C.
Any drawings,
specifications, or other materials furnished by Buyer or purchased
by Seller for Buyer for use by Seller in its performance under this
Agreement or any Order issued hereunder shall be identified and
shall remain the property of Buyer and shall be used by Seller only
in its performance hereunder. Such property shall be
delivered, upon request, to destination specified by Buyer in good
condition, except for normal wear and tear.
D.
Any consigned Buyer
Furnished Material will be physically isolated and segregated from
all other materials. Seller will ensure through normal cycle
counting and other procedures that on-hand physical quantities are
accurately reflected in the perpetual inventory system and balances
reported to Buyer on a monthly basis or more frequently, as
business conditions require.
E.
Buyer reserves the right
to immediately debit Seller for the cost of Microsoft Products,
including the cost of the royalty, if any Microsoft Certificates of
Authenticity (COAs) can not be accounted for either through
perpetual inventory records or shipments made to Buyer’s
customers. Seller agrees to record all COAs shipped with the
Product and be able to provide such information to Buyer upon
twenty-four (24) hours notice for all shipments. Such COA
tracking process shall be incorporated in Seller’s
manufacturing verification system (MVS) and Product verification
system (PVS) process.
33.
SOFTWARE
HANDLING
A.
Seller agrees to comply
with the terms of the Installation Agreement set forth in
Exhibit F.
34.
AUDIT
RIGHTS
A.
Buyer shall have the right
to have third party auditor to audit Seller to ensure that services in support of
the Product are being adequately performed, that adequate
controls and security measures are being maintained, and Seller
billings to Buyer are accurate. Buyer shall provide five
(5) business days prior notice.
B.
With the exception of
audits for Seller billings to Buyer, Buyer may , subject to Seller’s prior
approval, conduct
audits at its discretion and expense, no more than twice per
Product program and no later than six (6) months following the
later of the last shipment of Product or the last invoice received
by Buyer for such program. In connection with the foregoing,
Seller will provide to Buyer, their third party auditors that Buyer
designates in writing, access to (i) any part of any facility
in which Seller or its subcontractors is providing any of the
services in support of the Product, (ii) data and records
relating to support of the Product; and (iii) individuals who
are familiar with Seller support of the Product and any other
supporting information which relates to the audited
transaction.
C.
Buyer agrees that it shall comply with all
applicable legal requirements in its use of information obtained
pursuant to such audit. However, Seller shall not be required
to provide information pursuant to an audit when it may cause the
breach of its confidential obligations to a third party or is
otherwise prohibited by law.
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D.
All
confidential information disclosed to Buyer’s third party
auditors shall be subjected to the items of Section 30 and
Buyer shall cause all third party auditors to execute a
non-disclosure agreement, reasonably determined by the
parties.
E.
Failure to comply with the provisions set forth
in this Section 35 shall constitute a material breach of this
Agreement.
35.
QUARTERLY BUSINESS
REVIEW
A.
The parties agree that
they will hold a Quarterly Business Review. These meetings
shall be used by the Buyer to set expectations and provide feedback
on performance. Seller will use the Quarterly Business Review to
understand performance expectations, and their performance to the
expectations, share information regarding Company activities, and
the Company’s strategic direction. In conjunction with this
effort, Buyer has established a rating system to be used to
evaluate Seller on its performance in the preceding
quarter.
B.
Seller’s performance will be evaluated on
the following elements: Quality & Reliability,
Responsiveness, Cost / Delivery Performance, and Customer
Service. In addition Seller’s progress on supply chain
reengineering and ODM shall be assessed. Other performance areas
may be added or current performance metrics modified as agreed in
writing by the Parties.
C.
Failure to demonstrate
continued improvements in the Quarterly Business Review ratings
shall constitute a material breach of this agreement.
36.
GENERAL
A.
Seller understands that
Buyer is engaged in a corporate re-engineering and ODM effort and
agrees that it will use commercially reasonable efforts to adjust
its business and design processes for order placement, product
manufacturing, product delivery mechanisms and processes, quality
plan definition and goals, and service mechanisms, in order to meet
Buyer’s re-engineering goals as communicated to Seller by
Buyer from time to time.
B .
If any provision or
provisions of this Agreement shall be held to be invalid, illegal
or unenforceable, such provision shall be enforced to the fullest
extent permitted by applicable law and the validity, legality and
enforceability of the remaining provisions shall not in any way be
affected or impaired thereby.
C .
No action, except those
regarding claims by third parties, or claims with respect to
patents, copyrights, trademarks or trade names or the unauthorized
disclosure of Confidential Information, regardless of form, arising
out of this Agreement may be brought by either party more than two
(2) years after the cause of action has arisen, or, in the
case of non-payment, more than two (2) years from the date the
payment was due.
D .
Any waiver of any kind by
a party of a breach of this Agreement must be in writing, shall be
effective only to the extent set forth in such writing and shall
not operate or be construed as a waiver of any subsequent
breach. Any delay or omission in exercising any right, power
or remedy pursuant to a breach or default by a party shall not
impair any right, power or remedy which either party may have with
respect to a future breach or default.
E .
Seller hereby gives
assurance to Buyer that it shall not export, re-export or otherwise
disclose, directly or indirectly, technical data received from
Buyer or the direct product of such technical data to any person or
destination when such export, re-export or disclosure is prohibited
by the laws of the United States or regulations of a Department of
the United States.
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F
This Agreement is considered to be
Confidential. The Parties will keep the terms and existence
of this Agreement confidential. Either Party will not
publicly disclose or issue any statement or press release that
references this Agreement or the other Party without the other
Parties prior written approval.
G.
Reporting requirements
associated with this agreement will be summarized in
Exhibit K, “Reporting Requirements”. The
summary identifies the report content, report frequency,
responsibility, and due date.
H.
The entire Agreement
between the parties is incorporated in this Agreement and
Appendices attached hereto, and it supersedes all prior discussions
and agreements between the parties relating to the subject matter
hereof. The parties, upon mutual agreement, may from time to
time amend or modify this Agreement. This Agreement can be
modified only by a written amendment duly signed by persons
authorized to sign agreements on behalf of both parties, and shall
not be supplemented or modified by any course of dealing or trade
usage. Variance from or addition to the terms and conditions
of this Agreement in any Order, or other written notification from
Seller will be of no effect.
I.
THE CONSTRUCTION,
V
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