Exhibit 10.61
SALES AND MARKETING OUTSOURCING
AGREEMENT
This Sales and Marketing Outsourcing
Agreement (this “Agreement”) is made effective
July 1,2005 (the “Effective Date”) between Aegis
Communications Group, Inc., a Delaware corporation having offices
located at 8001 Branch Drive, Irving, Texas 75063
(“Aegis”), and Business Transformation Consulting Inc,
a Delaware corporation having offices located at 1135 Meadow Creek
Dr., Irving TX 75038 (“Contractor”).
WHEREAS, Aegis desires to outsource
its sales and marketing functions including client prospecting,
market research, leads generation, customer acquisition,
up-selling, cross-selling, building loyalty programs and
relationship management (the “Sales Functions”) to
support its inbound and outbound telephone services (the
“Services”); and
WHEREAS, Contractor is willing to
provide the Sales Functions on the terms and conditions set forth
in this Agreement.
NOW THEREFORE, for good and valuable
consideration, the receipt and sufficiency of which are hereby
acknowledged, Aegis and Contractor agree as follows:
1. Referral of Potential Purchasers
. Aegis hereby
authorizes Contractor to market its Services to potential
purchasers of the Services (“Purchasers”). All
Purchasers solicited by Contractor are to be forwarded to Aegis for
acceptance or rejection. Aegis reserves the right to solicit
Purchasers directly or through another entity, and shall pay no
compensation to Contractor for Purchasers solicited directly by
Aegis or another entity, unless the Purchaser is listed in
Exhibit A as a prospect and enters into an agreement with
Aegis during the referral period set forth in Exhibit A . In
every instance, Aegis has the sole and absolute right to determine,
in its sole discretion, the acceptability of any Purchaser, and the
terms and conditions of any agreement with a Purchaser. Aegis has
no obligation to bid for, quote prices to, negotiate with, or
accept agreements from, any Purchaser. Contractor agrees to
disclose to each Purchaser that (a) Aegis is under no
obligation to provide Services to any Purchaser, and
(b) Contractor has no authority to bind Aegis.
2. Payments .
|
|
a.
|
Commissions . Aegis will pay Contractor commissions as set
forth in Exhibit A . Aegis shall pay the required
commissions to Contractor within (a) 30 days after the last
day of the month during which Aegis receives payment from a
Purchaser or (b) such other time period as agreed by the
parties in writing for a specific Purchaser. Aegis will not
withhold any federal income taxes or pay any social security taxes,
domestic or foreign, on account of any commissions paid or payable
to Contractor. CONTRACTOR IS RESPONSIBLE FOR THE PAYMENT OF ANY
FEDERAL, STATE AND LOCAL INCOME TAX, SELF-EMPLOYMENT TAX, BUSINESS
LICENSES, BUSINESS REGISTRATIONS, OR OTHER TAXES, LICENSES OR
REGISTRATIONS ASSOCIATED WITH CONTRACTOR’S ACTIVITIES UNDER
THIS AGREEMENT.
|
|
|
b.
|
Payment to
Aegis . Upon execution of
this Agreement, Contractor shall pay Aegis $250,000. This payment
shall be towards leads generated by Aegis and transferred to the
Contractor and towards training of Contractor’s employees by
Aegis. Training shall include visit of Contractor employees to
Aegis Call Center(s) and familiarization with existing Aegis
processes.
|
1
3. Aegis’s Duties .
Aegis shall use commercially
reasonable efforts to provide Contractor with commercial assistance
and information necessary for Contractor to carry out its
activities under this Agreement. All books, documents, other
materials and samples so supplied to Contractor shall be the
property of Aegis, and shall be returned to it upon request. At
Aegis’s expense, Aegis shall provide Contractor’s
employees with health insurance, and workers’ compensation
coverage, as may required by the laws of Texas. Aegis will however
charge the contractor for the full time services of domain experts
loaned to the Contractor for the purposes of supporting the
outsourced sales and marketing functions.
4. Term and Termination .
This Agreement shall remain in
effect for one year, beginning on the Effective Date, and shall
automatically renew for consecutive one year periods (collectively,
the “Term”), unless it is terminated as provided in
this Section 4. Either party may terminate this Agreement upon
90 days prior written notice to the other. In the event of a
material breach by either party of this Agreement, the
non-breaching party may terminate this Agreement upon written
notice to the breaching party and failure to cure the breach by the
breaching party within 15 days of such written notice. Either party
may immediately terminate this Agreement upon written notice to the
other party if (a) the other party petitions for relief under
the Federal Bankruptcy Code; (b) any involuntary petition
thereunder is filed against the other party and is not dismissed
within 90 days; (c) relief under the Federal Bankruptcy Code
is granted with respect to the other party as a debtor; or
(d) the other party makes a general assignment for the benefit
of creditors. Upon termination of this Agreement, Contractor will
discontinue any and all commercial activity relating to sales of
the Services. Contractor also agrees to return price and data
books, sales plans and aids, and any and all other material and
equipment furnished to it by Aegis.
5. Confidentiality .
In performing its obligations under
this Agreement, each party may receive information (the
“Receiving Party”) of a confidential and proprietary
nature regarding the other, including information about such
party’s intellectual property and its operations, research,
marketing plans, strategies and customer lists (collectively,
“Confidential Information”). The Receiving Party shall
hold the other party’s Confidential Information in strict
confidence, shall not use such Confidential Information except as
permitted hereunder, and shall not disclose such Confidential
Information to any third party without the prior written consent of
the disclosing party (the “Disclosing Party”). Each
party will use the same degree of care to protect the Disclosing
Party’s Confidential Information as it uses to protect its
own Confidential Information of like nature, but in no
circumstances less than reasonable care. The Receiving Party shall
ensure that its employees and agents are bound to the same
obligations of confidentiality as the Receiving Party. Confidential
Information does not include (a) information which is known to
the Receiving Party prior to the date of receipt and not obtained
or derived in any manner related to this Agreement;
(b) information which is or becomes part of the public domain
through no fault of the Receiving Party; or (c) information
which is obtained from a third party that lawfully possesses such
Confidential Information and is under no obligation to keep such
Confidential Information confidential. The Receiving Party may
disclose the Confidential Information of the other in response to a
valid court order, law, rule, regulation or other governmental
action, provided that the Disclosing Party is notified in writing
prior to disclosure of the information to permit the Disclosing
Party to oppose such disclosure by appropriate legal action. Upon
the termination or expiration of this Agreement or upon the earlier
request of the Disclosing Party, the Receiving Party will
(i) promptly return to the Disclosing Party all Confidential
Information or (ii) upon written request from the Disclosing
Party, destroy such Confidential Information and provide the
Disclosing Party with written certification of such destruction.
Upon termination or expiration of this Agreement, the Receiving
Party shall cease all further use of any Confidential Information,
whether in tangible or intangible form.
6. Warranties . Contractor represents, warrants and agrees
(a) to seek referrals in accordance with this Agreement and in
a manner consistent with all applicable laws, rules and
regulations, and to obtain all professional licenses required to
comply with such laws, rules and regulations, (b) that it
shall not interfere in the business relationship between Aegis and
Purchasers, (c) that it shall not make any
2
misrepresentations regarding Aegis or any of the
Services, (d) that this Agreement does not, to
Contractor’s knowledge, cause Contractor to violate any law,
statute or regulation and does not breach any other material
agreement or material covenant to which Contractor is a party or is
bound.
7. Limitation of Liability .
THE SOLE AND EXCLUSIVE REMEDY FOR
EITHER OF THE PARTIES FOR THE BREACH OF ANY AND ALL WARRANTIES AND
OBLIGATIONS UNDER THIS AGREEMENT, AND T