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Exhibit 10.2 Execution Version SUPPORT AND LOCK-UP AGREEMENT This SUPPORT AND LOCK-UP AGREEMENT

Lockup Agreement

Exhibit 10.2 Execution Version SUPPORT AND LOCK-UP AGREEMENT This SUPPORT AND LOCK-UP AGREEMENT | Document Parties: GOAMERICA INC | Caymus Investment Group II, LLC | Caymus Obray, LLC | GOAMERICA, INC You are currently viewing:
This Lockup Agreement involves

GOAMERICA INC | Caymus Investment Group II, LLC | Caymus Obray, LLC | GOAMERICA, INC

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Title: Exhibit 10.2 Execution Version SUPPORT AND LOCK-UP AGREEMENT This SUPPORT AND LOCK-UP AGREEMENT
Governing Law: Delaware     Date: 9/18/2007
Industry: Communications Services     Law Firm: Orrick Herrington;Chadbourne Parke     Sector: Services

Exhibit 10.2 Execution Version SUPPORT AND LOCK-UP AGREEMENT This SUPPORT AND LOCK-UP AGREEMENT, Parties: goamerica inc , caymus investment group ii  llc , caymus obray  llc , goamerica  inc
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                                                                    Exhibit 10.2

                                                               Execution Version

                          SUPPORT AND LOCK-UP AGREEMENT

      This SUPPORT AND LOCK-UP   AGREEMENT (this   "Agreement") is entered into as
of September 12, 2007, by and among GoAmerica, Inc., a Delaware corporation (the
"Acquirer"),   and the   stockholders   of Hands On Video Relay   Services,   Inc., a
Delaware corporation ("HOVRS"), identified on the signature pages hereto (each a
"Stockholder," and collectively, the "Stockholders").

                                    RECITALS

      A.   Reference is hereby made to that certain   Agreement and Plan of Merger
dated as of   September   12,   2007 (as it may be amended   from time to time,   the
"Merger Agreement"),   by and among Acquirer,   HOVRS Acquisition   Corporation,   a
Delaware   corporation   and wholly owned   subsidiary of Acquirer   ("HOVRS   Merger
Sub"),   and HOVRS,   pursuant to which,   and subject to the terms and   conditions
whereof,   (i) HOVRS   Merger Sub will merge with and into HOVRS and the   separate
corporate   existence   of HOVRS   Merger Sub will cease,   (ii) each share of HOVRS
Common   Stock   will be   converted   into the right to receive   the Common   Merger
Consideration, and (iii) each share HOVRS Preferred Stock will be converted into
the right to receive the Preferred Merger   Consideration   (such transactions are
referred to herein as the "Merger").

      B. As a condition to the   willingness of Acquirer to enter into the Merger
Agreement,   Acquirer has requested that the other parties hereto enter into this
Agreement,   and such parties are willing to enter into this   Agreement   for such
purpose.

                                    AGREEMENT

      NOW, THEREFORE,   in consideration of the mutual promises herein contained,
and intending to be legally bound, the parties hereto agree as follows:

      1. Defined Terms.   Capitalized terms used herein without   definition shall
have the same   meanings   as they are   given   in the   Merger   Agreement.   As used
herein,   the term "Shares"   shall mean,   with respect to each   Stockholder,   all
shares of HOVRS Common Stock and HOVRS   Preferred   Stock set forth   opposite the
name of such Stockholder on Schedule I hereto,   and any other voting   securities
of HOVRS,   whether issued before or after the date of this Agreement,   that such
Stockholder   purchases   or with   respect   to which   such   Stockholder   otherwise
acquires record or beneficial ownership after the date of this Agreement.

      2. Conduct of Stockholders   Pending   Closing.   Until the time specified in
paragraph   4   below,   and   except   for all   agreements   and   obligations   of the
Stockholders   hereunder   and as   contemplated   by the Merger   Agreement,   unless
authorized in advance by the HOVRS Board of Directors and by the Acquirer   Board
of   Directors,   each   Stockholder,   solely in its capacity as a   stockholder   of
HOVRS,   agrees (a) not to sell or   otherwise   transfer   any of its Shares or any
economic,   voting or other direct or indirect interest therein, (b) not to grant
a proxy or enter into any voting agreement concerning any of the Shares, and (c)
at any meeting of the   stockholders of HOVRS, to vote (or cause to be voted) the
Shares against (x) any merger agreement or merger,


<PAGE>

consolidation,   combination,   sale   of   substantial   assets,   reorganization   or
recapitalization of or by HOVRS or any of its subsidiaries (except in connection
with the Merger),   or (y) any amendment of HOVRS's   certificate of incorporation
or   bylaws   or   other   proposal   or   transaction   involving   HOVRS or any of its
subsidiaries   (except   in   connection   with   the   Merger),   for the   purpose   of
impeding, frustrating, preventing or nullifying the Merger Agreement, the Merger
or any of the other transactions contemplated by the Merger Agreement.

      3.   Representations   and   Warranties.   Each   of   the   Stockholders   hereby
represents and warrants to HOVRS and Acquirer that: (a) such Stockholder has the
power and   authority   to enter into and deliver this   Agreement   and perform its
obligations under this Agreement and, such Stockholder's   execution and delivery
of this Agreement and   performance of its   obligations   hereunder have been duly
and validly authorized by any necessary   corporate or similar proceedings on the
part of such Stockholder,   (b) this Agreement is binding on such Stockholder and
enforceable   in   accordance   with its   terms,   except as   enforceability   may be
limited   by   applicable   bankruptcy,   insolvency,   reorganization,    moratorium,
fraudulent   conveyance   or other   similar   laws   affecting   the   enforcement   of
creditors'   rights   generally   or by general   equitable   principles   relating to
enforceability,   (c)   the   execution   and   delivery   of this   Agreement   and the
performance by such Stockholder of its obligations   hereunder do not require the
authorization,   consent,   approval,   license,   exemption   or other action by, or
filing   with,   any   third   party   or   governmental   authority,   do   not   violate
applicable   law   or   conflict   with   or   result   in a   breach   of   any   of   such
Stockholder's   organizational   documents or   contractual   obligations,   (d) such
Stockholder   owns the   Shares   that are   identified   as to such   Stockholder   on
Schedule   I to this   Agreement   and that such   Shares   are free and clear of any
liens,   claims   or   encumbrances   of any   kind   apart   from   such   Stockholder's
obligations   under   this   Agreement,   and (e)   other   than the   Shares   that are
identified   as to   such   Stockholder   on   Schedule   I to   this   Agreement,   such
Stockholder does not own   (beneficially   or of record) any voting   securities of
HOVRS.

      4. Termination.   The obligations of the Stockholders   under this Agreement
shall   terminate   upon the   earliest to  


 
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