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Exhibit 10.13
SHOPPERS CHARGE ACCOUNTS
CO.
PRIVATE LABEL CREDIT CARD
AGREEMENT
THIS AGREEMENT is made effective this 30th day of
October, 2006 by and between Shoppers Charge Accounts Co., a
division of TD Banknorth, N.A., having an office at 1000 MacArthur
Boulevard, Mahwah, New Jersey 07430 ("SCA"), and New Colorado Prime
Holdings, Inc., D/B/A Colorado Prime Foods and DineWise, having its
principal office at 500 Bi-County Boulevard, Farmingdale, New York
11735 ("Merchant").
Recitals
WHEREAS, SCA is in the business of providing
private label credit card programs to retailers and their customers
(the "Program"), and in connection therewith lends to such
customers to finance their purchases of goods, merchandise and
services sold by such retailers; and
WHEREAS Merchant is in the business of selling
goods, merchandise and services, and seeks to sell certain of such
goods, merchandise and services on credit to its retail customers
pursuant to the Program.
NOW, THEREFORE, in consideration of the covenants
and agreements herein contained and other good and valuable
consideration, the adequacy and sufficiency of which is hereby
acknowledged, the parties agree as follows:
Agreement
1. The Program;
SCA’s Obligations.
(a) SCA will
establish the Program for Merchant and provide the Program to
Merchant’s retail customers in order to finance purchases of
Merchant’s goods, merchandise and services by Program
customers. In connection therewith, SCA shall lend to qualifying
Program customers under a revolving line of credit agreement
("Credit Card Account"). Said qualifications will be established by
SCA from time to time in its sole discretion. All Credit Card
Accounts are revolving lines of credit, meaning that the customer
is able to make payments and draw against the line of credit to
make additional authorized purchases from Merchant from time to
time while the Account is open and valid.
(b) SCA shall
provide to Merchant application materials in such amounts as are
necessary to operate the Program. Applications shall be on forms
and pursuant to guidelines approved by SCA in its sole
discretion.
(c) SCA shall
produce and distribute to approved card applicants private label
credit cards, the standard offering of which is a two-color process
card; should the Merchant desire a more elaborate design (subject
to approval by SCA in its sole discretion), SCA reserves the right
to pass the cost differential on to the Merchant, but Merchant will
be so advised prior to a production order being placed.
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(d) SCA shall make
all credit analyses and determinations with respect to credit
applications for Credit Card Accounts in its sole
discretion.
(e) SCA shall take
commercially reasonable actions necessary or appropriate to assure
that all aspects of the Program, including, without limitation,
application forms, change in terms notices, account agreements,
billing statements and servicing and collection procedures, are in
material compliance with all applicable laws, rules and
regulations, including, without limitation, the federal
Truth-in-Lending Act, the federal Equal Credit Opportunity Act, the
federal Fair Credit Reporting Act, the federal Fair Credit Billing
Act, the federal Gramm-Leach-Bliley Act and federal regulations
concerning the privacy of customer information, and federal
Guidelines for Safeguarding Customer Information.
(f) SCA shall
provide Merchant with reports reflecting number of new account and
balance volumes, as well as any additional reports reasonably
requested by Merchant, provided that such reports are permitted
under applicable law including, without limitation, the
Gramm-Leach-Bliley Act and federal Regulation P. All such reports
will be in a format reasonably acceptable to Merchant.
(g) SCA shall pay
all postage costs associated with the administration of the
Program.
(h) SCA will provide
for the inclusion of statement inserts provided by the Merchant,
provided that (i) SCA receives such inserts ten (10) business days
before statement production, and (ii) SCA approves the content of
such statements in its sole discretion. In the event that the
statement insert causes the weight of the statement mailing to
exceed one (1) ounce, Merchant shall be responsible for payment of
all excess postage.
2. Processing
Fee .
(a) SCA agrees to
advance funds to Program customers in accordance with the terms of
their Credit Card Account agreements to finance the purchase of
goods, merchandise and services from Merchant, provided such
purchases are evidenced by sales slips ("Sales Slips") processed by
Merchant in accordance with procedures established or to be
established by SCA and provided to Merchant. For each such
purchase, SCA shall fund to Merchant an amount equal to the face
amount of the Sales Slip, minus a Processing Fee to be determined
as follows:
(i) one and three
quarters percent (1.75%) of the purchase amount for "Standard"
purchases (customers are permitted additional, authorized purchases
to be charged on the Credit Card Account with minimum/fluctuating
payment amounts due monthly based on the outstanding
balance);
(ii) one and
ninety-five hundredths percent (1.95%) of the purchase amount for
"Promotional Three Equal Payment" purchases (customers are required
to pay three equal minimum monthly payments with retroactive
finance charges assessed to date of purchase if the original
purchase amount is not paid in full by the end of the promotional
period);
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(iii) two percent
(2.00%) of the purchase amount for "Promotional Four Equal Payment"
purchases (customers are required to pay four equal minimum monthly
payments with retroactive finance charges assessed to date of
purchase if the original purchase amount is not paid in full by the
end of the promotional period);
(iv) three and
one-half percent (3.50%) of the purchase amount for "Promotional
Six Equal Payment" purchases (customers are required to pay six
equal minimum monthly payments with retroactive finance charges
assessed to date of purchase if the original purchase amount is not
paid in full by the end of the promotional period);
(v) five percent
(5.00%) of the purchase amount for "Promotional Eight Equal
Payment" purchases (customers are required to pay eight equal
minimum monthly payments with retroactive finance charges assessed
to date of purchase if the original purchase amount is not paid in
full by the end of the promotional period);
(vi) one percent
(1.00%) of the purchase amount for "Promotional Three Equal
Payment" purchases (customers are required to pay three equal
minimum monthly payments and will pay finance charges at the rate
of 15% APR on the unpaid balance each month, using the average
daily balance method of finance charge calculation);
(vii) one and one
half percent (1.50%) of the purchase amount for "Promotional Four
Equal Payment" purchases (customers are required to pay four equal
minimum monthly payments and will pay finance charges at the rate
of 15% APR on the unpaid balance each month, using the average
daily balance method of finance charge calculation);
(viii) one and
eight-tenths percent (1.80%) of the purchase amount for
"Promotional Six Equal Payment" purchases (customers are required
to pay six equal minimum monthly payments and will pay finance
charges at the rate of 15% APR on the unpaid balance each month,
using the average daily balance method of finance charge
calculation); and
(ix) two and
five-eighths percent (2.625%) of the purchase amount for
"Promotional Eight Equal Payment" purchases (customers are required
to pay eight equal minimum monthly payments and will pay finance
charges at the rate of 15% APR on the unpaid balance each month,
using the average daily balance method of finance charge
calculation).
(b)
SCA and Merchant shall agree in writing to
any additions to the promotions listed in Section 2(a) above before
any such other promotions are offered to customers. The choice of
which promotion to offer to an individual customer will be at the
option of Merchant, provided however that SCA
reserves the right, in its sole discretion, to make changes to any
terms with reasonable notice to the Merchant and customers prior to
any change taking effect.
3. Merchant
Representations and Warranties and Covenants .
(a) The Merchant
represents and warrants that all sales financed by SCA are true
sales of deliverable and merchantable goods or of services actually
performed and provided
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by Merchant, including shipping and handling
charges, applicable taxes and other fees imposed by Merchant, and
that there are no defenses, credits, set-offs, deductions or
counterclaims of which Merchant is aware, assertable now or in the
future against the same, by customers or third parties and that
Merchant owns such goods and proceeds, free and clear of any liens
and that the related Sales Slips are genuine, valid and subsisting
and are free and clear of all liens and encumbrances. Should
Merchant be deemed to have breached this Agreement and the above
stated warranty, then in that event Merchant agrees to indemnify
SCA for any loss sustained by SCA.
(b) The Merchant
represents and warrants that it shall take all actions necessary or
appropriate to assure that all aspects of the Program within its
control, including, without limitation, the taking of applications,
communications with applicants and Program customers, and the
processing of Sales Slips are in compliance with all Program
policies and procedures established by SCA and all applicable laws,
rules and regulations, including, without limitation, the federal
Equal Credit Opportunity Act, and federal Guidelines for
Safeguarding Customer Information.
(c) It is understood
that SCA will be the owner of all Credit Card Accounts and related
receivables and, if its ownership is ever called into question, SCA
has a security interest in the goods and merchandise purchased,
which security interest, if any, Merchant hereby grants to SCA.
Merchant authorizes SCA to take any and all action necessary to
perfect this security interest. Merchant agrees to maintain for a
period of six (6) years electronic files and paper Sales Slips
containing details of all sales transactions under the Credit Card
Accounts and transmitted to SCA electronically. Merchant agrees to
permit a representative of SCA to audit such records of Sales Slips
during business hours and at such time as shall be mutually
convenient for all parties. Merchant further agrees, either as a
result of a request made by SCA or a request directly made by the
holder of a Credit Card Account, that Merchant will provide such
information regarding prior sales as may be required in order to
comply with the Fair Credit Billing Act, and that SCA may, at any
time and its sole discretion, require that Merchant submit hard
copies of all Sales Slips and other sales documents to SCA in
addition to electronic transmission.
(d) It is understood
that this Agreement covers future advances and after acquired
property with regard to the Credit Card Accounts, and SCA, as the
Secured Party under this Agreement, has the right to make future
advances which will be secured under this Agreement and any Uniform
Commercial Code filings made in accordance with this
Agreement.
(e) For face to face
credit card applications, Merchant agrees that it will obtain two
(2) pieces of acceptable and valid identification documents as set
forth in the Acceptable Identification Documentation list provided
by SCA, as amended from time to time, when processing an
application with SCA. Merchant further agrees that it will
accurately record the type and required information from said
acceptable and valid identification, and that it will not process
an application where such identification appears to be fraudulent
or has expired. Additionally, Merchant agrees to review and compare
the photographs and signatures that appear on such acceptable and
valid identification to ensure that they are similar in appearance
to the applicant’s appearance and applicant’s signature
on the application.
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Additionally, Merchant agrees to the following
procedure for telephone credit card applications:
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Record all phones calls
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Verify applicants name, street address, city,
state and date of birth
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Obtain applicants social security
number
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(f) For face to face
credit applications, Merchant agrees that it will store all
completed customer applications, both approved and declined, in a
secure location until such time as the applications are forwarded
to SCA, said forwarding to take place no less frequently than once
per month.
(g) Merchant
consents to SCA personnel monitoring and/or recording telephone
conversations between Merchant and SCA personnel in order to
evaluate the quality of SCA’s services.
4. Accounts
Non-Recourse. SCA agrees that it will bear any and all
losses sustained on Credit Card Accounts and will not have any
recourse against Merchant, except that SCA may chargeback to
Merchant any transaction generated under Credit Card Accounts which
SCA reasonably deems to be uncollectible as a result of unresolved
customer disputes, improper sales floor procedures, or a breach of
Merchant’s representations and warranties under this
Agreement ("Chargeback").
Improper Sales Floor procedures include, but are
not limited to:
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(i)
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the Sales Slip and Application are not completed
per SCA guidelines.
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(ii) the Sales Slip
is a duplicate of a transaction previously paid.
(iii) the price of the goods or services
shown on the Sales Slip differs from the amount shown on the
receipt delivered to the Cardholder at the time of the
transaction.
(iv) Merchant did not obtain authorization
from SCA for the transaction represented by the Sales
Slip.
(v) SCA determines that Merchant has
violated or not complied with any term, condition, covenant,
warranty, or other provision of this Agreement or any other
agreement between the parties, or any of SCA’s procedures, in
connection with the Sales Slip or the transaction to which it
relates.
(vi) SCA determines that the Sales Slip is
fraudulent or that the related transaction is not a bona fide
transaction in Merchant’s ordinary course of business, or is
subject to any claim of illegality, cancellation, rescission,
avoidance, or offset for any reason whatsoever, including without
limitation negligence, fraud, or dishonesty on the part of Merchant
or any of its agents or employees.
(viii) SCA did not receive an Application
as required.
(ix) SCA did not receive a copy of the
Sales Slip as required.
(x) the Sales Slip is submitted prior to
acceptance of merchandise by the Customer.
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(xi) merchandise is shipped to an address other
than the billing address and the Cardholder disputes delivery of
the merchandise.
(xii) merchandise valued in excess of $1,000 is shipped or
delivered without requiring and securing a signed receipt from
Customer and the Cardholder disputes delivery of the
merchandise.
Unresolved customer disputes include, but are not
limited to:
(i) Cardholder
claims that they have not been satisfied with a purchase or service
that emanated from the Merchant.
(ii) the Cardholder disputes the execution
of the Sales Slip, or the sale, delivery, quality, or performance
of the goods or services.
(iii) the Cardholder contends that it did
not authorize the transaction represented by the Sales Slip or did
not authorize the transaction in the amount shown on the Sales
Slip.
(iv) the Cardholder alleges that a credit
adjustment was requested within the parameters of Merchant’s
documentable return policies and refused, or that a credit
adjustment was issued by Merchant but SCA did not receive the
credit.
Merchant shall be fully responsible for
Chargebacks upon SCA’s determination and notice pursuant to
Section 5 hereof.
5. Calculation of
Chargebacks. SCA may determine at any time in its sole
reasonable opinion that a transaction should be classified as a
Chargeback. Upon appropriate notice from SC
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