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CREDIT AGREEMENT

Letter of Credit

CREDIT AGREEMENT | Document Parties: SPHERIS INC. | SPHERIS HOLDING II, INC | UBS SECURITIES LLC | JPMORGAN CHASE BANK You are currently viewing:
This Letter of Credit involves

SPHERIS INC. | SPHERIS HOLDING II, INC | UBS SECURITIES LLC | JPMORGAN CHASE BANK

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Title: CREDIT AGREEMENT
Governing Law: New York     Date: 3/22/2006

CREDIT AGREEMENT, Parties: spheris inc. , spheris holding ii  inc , ubs securities llc , jpmorgan chase bank
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<PAGE>
                                                                     EXHIBIT 4.3

                                                                  EXECUTION COPY

================================================================================

                                 CREDIT AGREEMENT

                                      among

                            SPHERIS HOLDING II, INC.,

             SPHERIS HOLDING, INC. (to be merged into SPHERIS INC.),
                                  as Borrower,

              The Several Lenders from Time to Time Parties Hereto,

                               UBS SECURITIES LLC,
                              as Syndication Agent,

                                       and

                              JPMORGAN CHASE BANK,
                             as Administrative Agent

                          Dated as of November 5, 2004

================================================================================

                          J.P. MORGAN SECURITIES INC.,
                    as Sole Lead Arranger and Sole Bookrunner

<PAGE>

                                TABLE OF CONTENTS

<TABLE>
<CAPTION>
                                                                            Page
                                                                             ----
<S>                                                                          <C>
ARTICLE I DEFINITIONS....................................................      1

SECTION 1.1.   Defined Terms..............................................      1
SECTION 1.2.   Terms Generally............................................     26
SECTION 1.3.   Pro Forma Calculations.....................................     26
SECTION 1.4.   Classification of Loans and Borrowings.....................     27

ARTICLE II THE CREDITS...................................................     27

SECTION 2.1.   Commitments................................................     27
SECTION 2.2.   Loans......................................................     27
SECTION 2.3.   Borrowing Procedure........................................     29
SECTION 2.4.   Evidence of Debt; Repayment of Loans.......................     29
SECTION 2.5.   Fees.......................................................     30
SECTION 2.6.   Interest on Loans..........................................     31
SECTION 2.7.   Default Interest...........................................     31
SECTION 2.8.   Alternate Rate of Interest.................................     31
SECTION 2.9.   Termination and Reduction of Commitments...................     32
SECTION 2.10. Conversion and Continuation of Borrowings..................     32
SECTION 2.11. Repayment of Term Loan Borrowings..........................     33
SECTION 2.12. Optional Prepayments.......................................     34
SECTION 2.13. Mandatory Prepayments......................................     35
SECTION 2.14. Reserve Requirements; Change in Circumstances..............     36
SECTION 2.15. Indemnity..................................................     37
SECTION 2.16. Pro Rata Treatment.........................................     37
SECTION 2.17. Sharing of Setoffs.........................................     37
SECTION 2.18. Payments...................................................     38
SECTION 2.19. Taxes......................................................     38
SECTION 2.20. Assignment of Commitments Under Certain Circumstances;
              Duty to Mitigate...........................................     39
SECTION 2.21. Swingline Loans............................................     40
SECTION 2.22. Letters of Credit..........................................     41

ARTICLE III REPRESENTATIONS AND WARRANTIES...............................     46

SECTION 3.1.   Organization; Powers.......................................     46
SECTION 3.2.   Authorization..............................................     46
SECTION 3.3.   Enforceability.............................................     46
SECTION 3.4.   Governmental Approvals.....................................     47
SECTION 3.5.   Financial Statements.......................................     47
SECTION 3.6.   No Material Adverse Change.................................     47
SECTION 3.7.   Title to Properties; Possession Under Leases...............     47
SECTION 3.8.   Subsidiaries...............................................     48
SECTION 3.9.   Litigation; Compliance with Laws...........................     48
SECTION 3.10. Agreements.................................................     48
</TABLE>

<PAGE>

<TABLE>
<S>                                                                           <C>
SECTION 3.11. Federal Reserve Regulations................................     48
SECTION 3.12. Investment Company Act; Public Utility Holding Company
              Act........................................................     48
SECTION 3.13. Use of Proceeds............................................     49
SECTION 3.14. Tax Returns................................................     49
SECTION 3.15. No Material Misstatements..................................     49
SECTION 3.16. Employee Benefit Plans.....................................     49
SECTION 3.17. Environmental Matters......................................     49
SECTION 3.18. Insurance..................................................     50
SECTION 3.19. Security Documents.........................................     50
SECTION 3.20. Location of Real Property and Leased Premises..............     50
SECTION 3.21. Labor Matters..............................................     50
SECTION 3.22. Solvency...................................................     51
SECTION 3.23. Representations and Warranties in Acquisition Documents....     51
SECTION 3.24. Senior Indebtedness........................................     51
SECTION 3.25. Certain Treasury Regulation Matters........................     51
SECTION 3.26. Foreign Assets Control Regulations, Etc....................     51

ARTICLE IV CONDITIONS OF LENDING.........................................      52

SECTION 4.1.   All Credit Events..........................................     52
SECTION 4.2.   First Credit Event.........................................     52

ARTICLE V AFFIRMATIVE COVENANTS..........................................     55

SECTION 5.1.   Existence; Businesses and Properties.......................     55
SECTION 5.2.   Insurance..................................................     55
SECTION 5.3.   Taxes......................................................     56
SECTION 5.4.   Financial Statements, Reports, etc.........................     57
SECTION 5.5.   Litigation and Other Notices...............................     58
SECTION 5.6.   Information Regarding Collateral...........................     58
SECTION 5.7.   Maintaining Records; Access to Properties and Inspections..     59
SECTION 5.8.   Use of Proceeds............................................     59
SECTION 5.9.   Further Assurances.........................................     59
SECTION 5.10. Certain Treasury Regulation Matters........................     60
SECTION 5.11. Hedging Agreements.........................................     60
SECTION 5.12. Environmental Laws.........................................     60

ARTICLE VI NEGATIVE COVENANTS............................................     61

SECTION 6.1.   Indebtedness...............................................     61
SECTION 6.2.   Liens......................................................     63
SECTION 6.3.   Sale and Lease-Back Transactions...........................     65
SECTION 6.4.   Investments, Loans and Advances............................     66
SECTION 6.5.   Mergers, Consolidations, Sales of Assets and Acquisitions..     68
SECTION 6.6.   Restricted Payments; Restrictive Agreements................     68
SECTION 6.7.   Transactions with Affiliates...............................     71
SECTION 6.8.   Business of Holdings, Borrower and Subsidiaries............     71
SECTION 6.9.   Other Indebtedness; Material Agreements....................     71
</TABLE>


                                        ii

<PAGE>

<TABLE>
<S>                                                                           <C>
SECTION 6.10. Capital Expenditures.......................................     72
SECTION 6.11. Interest Coverage Ratio....................................     72
SECTION 6.12. Maximum Leverage Ratio.....................................     74
SECTION 6.13. Fiscal Year................................................     77
SECTION 6.14. Amendments to Acquisition Documentation....................     77

ARTICLE VII EVENTS OF DEFAULT............................................     77

ARTICLE VIII THE AGENTS..................................................     80

SECTION 8.1.   Appointment................................................     80
SECTION 8.2.   Delegation of Duties.......................................     80
SECTION 8.3.   Exculpatory Provisions.....................................     81
SECTION 8.4.   Reliance by Administrative Agent...........................     81
SECTION 8.5.   Notice of Default..........................................     81
SECTION 8.6.   Non-Reliance on Agents and Other Lenders...................     81
SECTION 8.7.   Indemnification............................................     82
SECTION 8.8.   Agent in Its Individual Capacity...........................     82
SECTION 8.9.   Successor Administrative Agent.............................     82
SECTION 8.10. Documentation Agent and Syndication Agent..................     83

ARTICLE IX MISCELLANEOUS.................................................     83

SECTION 9.1.   Notices....................................................     83
SECTION 9.2.   Survival of Agreement......................................     83
SECTION 9.3.   Binding Effect.............................................     84
SECTION 9.4.   Successors and Assigns.....................................     84
SECTION 9.5.   Expenses; Indemnity........................................     86
SECTION 9.6.   Right of Setoff............................................     87
SECTION 9.7.   Applicable Law.............................................     87
SECTION 9.8.   Waivers; Amendment.........................................     88
SECTION 9.9.   Interest Rate Limitation...................................     89
SECTION 9.10. Entire Agreement...........................................     89
SECTION 9.11. WAIVER OF JURY TRIAL.......................................     89
SECTION 9.12. Severability...............................................     89
SECTION 9.13. Counterparts...............................................     90
SECTION 9.14. Headings...................................................     90
SECTION 9.15. Jurisdiction; Consent to Service of Process................     90
SECTION 9.16. Confidentiality............................................     90
SECTION 9.17. USA Patriot Act............................................     91
SECTION 9.18. Releases of Guarantees and Liens...........................     91
</TABLE>

Schedules

Schedule 1.1(a)   Subsidiary Guarantors
Schedule 1.1(b)   Asset Sale Dispositions
Schedule 2.1      Lenders and Commitments
Schedule 2.22(b) Closing Date Letter of Credit


                                      iii

<PAGE>

Schedule 3.2      Authorizations
Schedule 3.4      Governmental Approvals
Schedule 3.5(a)   Material Liabilities Not Reflected in Balance Sheet
Schedule 3.8      Subsidiaries
Schedule 3.9      Litigation
Schedule 3.17     Environmental Matters
Schedule 3.18     Insurance
Schedule 3.19(a) Filing Offices
Schedule 3.19(c) Mortgage Filing Offices
Schedule 3.20(a) Owned Property
Schedule 3.20(b) Leased Property
Schedule 4.2(a)   Other Local Counsel
Schedule 6.1      Outstanding Indebtedness on Closing Date
Schedule 6.2      Liens Existing on Closing Date
Schedule 6.4      Existing Investments
Schedule 6.7       Transactions with Affiliates

Exhibits

EXHIBIT A         Form of Assignment and Assumption
EXHIBIT B         Form of Borrowing Request
EXHIBIT C         Form of Guarantee and Collateral Agreement
EXHIBIT D         Form of Perfection Certificate
EXHIBIT E-1        Form of Opinion of Willkie Farr & Gallagher LLP
EXHIBIT E-2       Form of Opinion of Bass, Beary & Sims PLC
EXHIBIT E-3       Form of Opinion of Potter Anderson & Corroon LLP
EXHIBIT F         Form of Mortgage
EXHIBIT G         Form of Intercreditor Agreement


                                       iv

<PAGE>

          CREDIT AGREEMENT (this "Agreement"), dated as of November 5, 2004,
among SPHERIS HOLDING II, INC., a Delaware corporation ("Holdings"), SPHERIS
HOLDING, INC., a Delaware corporation (the "Borrower"), the several banks and
other financial institutions or entities from time to time parties to this
Agreement (the "Lenders"), UBS SECURITIES LLC, as syndication agent (in such
capacity, the "Syndication Agent"), and JPMORGAN CHASE BANK, as administrative
agent.

                                  WITNESSETH:

          WHEREAS, the Borrower will acquire all the capital stock of Spheris
Inc., a Delaware corporation (the "Company"), pursuant to the Securities
Purchase Agreement, dated as of October 12, 2004 (the "Acquisition Agreement"),
between Spheris Holdings LLC (the "Seller") and the Borrower;

          WHEREAS, on the Closing Date, the Borrower will be merged with and
into the Company, with the Company continuing as the surviving corporation in
such merger (the "Merger"); and

          WHEREAS, upon the effectiveness of the Merger, the Company will
succeed to all rights and obligations of the Borrower by operation of law and
all references herein and in the other Loan Documents to the term "Borrower"
shall thereupon be deemed to be references to the Company;

          NOW, THEREFORE, in consideration of the premises and to induce the
Administrative Agent and the Lenders to enter into this Agreement and to induce
the Lenders to make their respective extensions of credit to the Borrower
hereunder, the parties hereto hereby agree as follows:

                                   ARTICLE I

                                   Definitions

     Section 1.1. Defined Terms. As used in this Agreement, the following terms
shall have the meanings specified below:

     "ABR", when used in reference to any Loan or Borrowing, refers to whether
such Loan, or the Loans comprising such Borrowing, are bearing interest at a
rate determined by reference to the Alternate Base Rate.

     "Acquired CapEx Amount" shall have the meaning assigned to such term in
Section 6.10(a).

     "Acquired Entity" shall have the meaning assigned to such term in Section
6.4(g).

     "Acquisition" shall mean the acquisition by the Borrower of all the
outstanding capital stock of the Company and its subsidiaries pursuant to the
Acquisition Agreement.

     "Acquisition Agreement" shall have the meaning assigned to such term in the
recitals, as such agreement may be amended, supplemented or otherwise modified
from time to time in accordance with Section 6.14.

     "Acquisition Documentation" shall mean, collectively, the Acquisition
Agreement and all schedules, exhibits and annexes thereto and all side letters
and agreements affecting the terms thereof or entered into in connection
therewith.

<PAGE>

                                                                               2


     "Administrative Agent" shall mean JPMorgan Chase Bank, together with its
affiliates, as the arranger of the Commitments and as the administrative agent
for the Lenders under this Agreement and the other Loan Documents, together with
any of its successors.

     "Administrative Agent Fees" shall have the meaning assigned to such term in
Section 2.5(b).

     "Affiliate" shall mean, when used with respect to a specified person,
another person that directly, or indirectly through one or more intermediaries,
Controls or is Controlled by or is under common Control with the person
specified.

     "Agents" shall mean the collective reference to the Syndication Agent, the
Documentation Agent and the Administrative Agent.

     "Aggregate Exposure Percentage" shall mean for any Lender the percentage
equivalent of a fraction, the numerator of which is the Aggregate Total Exposure
of such Lender and the denominator of which is the Aggregate Total Exposure.

     "Aggregate Revolving Credit Exposure" shall mean the aggregate amount of
the Lenders' Revolving Credit Exposures.

     "Aggregate Total Exposure" shall mean the Aggregate Revolving Credit
Exposure and the outstanding Term Loans.

     "Alternate Base Rate" shall mean, for any day, a rate per annum (rounded
upwards, if necessary, to the next 1/100 of 1%) equal to the greater of (a) the
Prime Rate in effect on such day and (b) the Federal Funds Effective Rate in
effect on such day plus 1/2 of 1%. For purposes hereof: "Prime Rate" shall mean
the rate of interest per annum publicly announced from time to time by JPMorgan
Chase Bank as its prime rate in effect at its principal office in New York City
(the Prime Rate not being intended to be the lowest rate of interest charged by
JPMorgan Chase Bank in connection with extensions of credit to debtors). Any
change in the ABR due to a change in the Prime Rate or the Federal Funds
Effective Rate shall be effective as of the opening of business on the effective
day of such change in the Prime Rate or the Federal Funds Effective Rate,
respectively.

     "Applicable Percentage" shall mean, for any day, with respect to any
Eurodollar Loan or ABR Loan, as the case may be, the applicable percentage set
forth below under the caption "Eurodollar Spread-Term Loans", "ABR Spread-Term
Loans", "Eurodollar Spread-Revolving Loans and Swingline Loans" or "ABR
Spread-Revolving Loans and Swingline Loans", as the case may be:

<TABLE>
<CAPTION>
                                    EURODOLLAR SPREAD-        ABR SPREAD-
EURODOLLAR SPREAD-    ABR SPREAD-    REVOLVING LOANS AND    REVOLVING LOANS AND
    TERM LOANS         TERM LOANS      SWINGLINE LOANS        SWINGLINE LOANS
------------------    -----------    -------------------    -------------------
<S>                   <C>            <C>                    <C>
       3.25%             2.25%              3.00%                  2.00%
</TABLE>

; provided, that on and after the first Adjustment Date (as defined in the
definition of "Pricing Grid") occurring after December 31, 2004, the Applicable
Percentage with respect to Revolving Loans and Swingline Loans will be
determined pursuant to the Pricing Grid. The Applicable Margin for the
Incremental Term Loan Facility shall be as specified in the Incremental Term
Loan Assumption Agreement. The Applicable Percentage may be increased from time
to time by .25% per annum as provided for in Section 2.6(c).

<PAGE>

                                                                                3


     "Approved Fund" shall have the meaning assigned to such term in Section
9.4.

     "Asset Sale" shall mean the sale, transfer or other disposition (by way of
merger, casualty, condemnation or otherwise but excluding investments permitted
by Section 6.4) by Holdings, the Borrower or any of the Subsidiaries to any
person other than the Borrower or any Subsidiary Guarantor of (a) any Equity
Interests of any of the Subsidiaries (other than directors' qualifying shares or
the sale by any person of Equity Interests of such person) or (b) any other
assets of Holdings, the Borrower or any of the Subsidiaries (other than (i)
inventory, damaged, obsolete or worn out assets, scrap and Permitted
Investments, in each case disposed of in the ordinary course of business, (ii)
dispositions between or among the Borrower and Domestic Subsidiaries, (iii)
dispositions listed on Schedule 1.1(b) hereto; (iv) dispositions between or
among Foreign Subsidiaries, (v) dispositions of assets from the Borrower or a
Domestic Subsidiary to a Foreign Subsidiary if the disposition were treated as
an Investment in the Foreign Subsidiary and would be permitted by Section 6.4
and (vi) licenses of Intellectual Property in the ordinary course of business),
provided, that any asset sale or series of related asset sales described in
clause (b) above having a value not in excess of $1,000,000 shall be deemed not
to be an "Asset Sale" for purposes of this Agreement.

      "Assignee" shall have the meaning assigned to such term in Section 9.4(b).

     "Assignment and Assumption" shall mean an Assignment and Assumption,
substantially in the form of Exhibit A or such other form as may be approved by
the Administrative Agent.

     "Board" shall mean the Board of Governors of the Federal Reserve System of
the United States of America.

     "Borrower" shall have the meaning assigned to such term in the preamble
hereto.

     "Borrowing" shall mean (a) Loans of the same Class and Type made, converted
or continued on the same date and, in the case of Eurodollar Loans, as to which
a single Interest Period is in effect, or (b) a Swingline Loan.

     "Borrowing Request" shall mean a request by the Borrower in accordance with
the terms of Section 2.3 and substantially in the form of Exhibit B, or such
other form as shall be approved by the Administrative Agent.

     "Breakage Event" shall have the meaning assigned to such term in Section
2.15.

     "Business Day" shall mean any day other than a Saturday, Sunday or day on
which banks in New York City are authorized or required by law to close;
provided, however, that when used in connection with a Eurodollar Loan, the term
"Business Day" shall also exclude any day on which banks are not open for
dealings in dollar deposits in the London interbank market.

     "Capital Expenditures" shall mean, for any period, (a) the additions to
property, plant and equipment and other capital expenditures of the Borrower and
its consolidated Subsidiaries that are (or should be) set forth in a
consolidated statement of cash flows of the Borrower for such period prepared in
accordance with GAAP and (b) Capital Lease Obligations or Synthetic Lease
Obligations incurred by the Borrower and its consolidated Subsidiaries during
such period, but excluding in each case (i) any such expenditure made to
restore, replace or rebuild property to the condition of such property
immediately prior to any damage, loss, destruction or condemnation of such
property, to the extent such expenditure is made with insurance proceeds,
condemnation awards or damage recovery proceeds relating to any such damage,
loss, destruction or condemnation, (ii) any such expenditure made as the
purchase price of any

<PAGE>

                                                                                4


Permitted Acquisition or the HealthScribe Acquisition, (iii) capital
expenditures relating to the construction or acquisition of any property that
has been transferred to a Person (other than Holdings or any Subsidiary)
pursuant to a sale-leaseback transaction permitted under Section 6.3, (iv)
interest capitalized during such period, (v) the purchase price of equipment
that is purchased during such period to the extent the consideration therefor
consists of any combination of (x) used or surplus equipment traded in at the
time of such purchase and (y) the proceeds of a concurrent sale of used or
surplus equipment, in each case, in the ordinary course of business, (vi) the
purchase price of equipment that is purchased substantially contemporaneously
with the trade-in of existing equipment to the extent that the gross amount of
the such price is reduced by the credit granted by the seller of such equipment
for the equipment being traded at such time or (vii) any capital expenditures
made with Net Cash Proceeds received from an Asset Sale.

     "Capital Lease Obligations" of any person shall mean the obligations of
such person to pay rent or other amounts under any lease of (or other
arrangement conveying the right to use) real or personal property, or a
combination thereof, which obligations are required to be classified and
accounted for as capital leases on a balance sheet of such person under GAAP,
and the amount of such obligations shall be the capitalized amount thereof
determined in accordance with GAAP.

     "Cash Management Obligations" shall mean obligations owed by Holdings, the
Borrower or any of its Subsidiaries to any Lender or any Affiliate of a Lender
in respect of any overdraft and related liabilities arising from treasury,
depository and cash management services or any automated clearing house
transfers of funds.

     "Change in Control" shall mean any of the following events:

     (a) prior to the initial Public Equity Offering, the Permitted Investors
shall fail to beneficially own, directly or indirectly, Equity Interests in
Holdings representing more than 50% of the aggregate ordinary voting power
represented by the issued and outstanding Equity Interests of Holdings;

      (b) after the initial Public Equity Offering, any "person" or "group"
(within the meaning of the Securities Exchange Act of 1934 and the rules of the
SEC thereunder as in effect on the date hereof) other than the Permitted
Investors becomes, directly or indirectly, the beneficial owner of Equity
Interests in Holdings representing more than 35% of the aggregate ordinary
voting power represented by the issued and outstanding Equity Interests of
Holdings and the percentage of aggregate voting power owned by such "person" or
"group" exceeds the percentage of ordinary voting power owned by the Permitted
Investors;

     (c) at any time, occupation of a majority of the seats (other than vacant
seats) on the board of directors of Holdings or the Borrower by persons who were
neither (i) nominated by the board of directors of Holdings or the Borrower, as
the case may be, nor (ii) appointed by directors so nominated;

     (d) the occurrence of any change in control or similar event (however
denominated) with respect to Holdings or the Borrower under and as defined in
any indenture or agreement in respect of Material Indebtedness to which
Holdings, the Borrower or a Subsidiary is a party; or

     (e) at any time, Holdings shall cease to directly own, beneficially and of
record, 100% of the issued and outstanding Equity Interests of the Borrower.

     "Change in Law" shall mean (a) the adoption of any law, rule or regulation
after the date of this Agreement, (b) any change in any law, rule or regulation
or in the interpretation or application thereof by any Governmental Authority
after the date of this Agreement or (c) compliance by any Lender or the

<PAGE>

                                                                               5


Issuing Bank (or, for purposes of Section 2.14, by any lending office of such
Lender or by such Lender's or Issuing Bank's holding company, if any) with any
request, guideline or directive (whether or not having the force of law) of any
Governmental Authority made or issued after the date of this Agreement.

     "Charges" shall have the meaning assigned to such term in Section 9.9.

     "Class", when used in reference to any Loan or Borrowing, refers to whether
such Loan, or the Loans comprising such Borrowing, are Revolving Loans, Term
Loans, Other Term Loans or Swingline Loans and, when used in reference to any
Commitment, refers to whether such Commitment is a Revolving Credit Commitment,
a Term Loan Commitment, an Incremental Term Loan Commitment or a Swingline
Commitment.

     "Closing Date" shall mean November 5, 2004.

     "Code" shall mean the Internal Revenue Code of 1986, as amended from time
to time.

     "Collateral" shall mean all the "Collateral" as defined in any Security
Document, and shall include the Mortgaged Properties.

     "Commitment" shall mean, with respect to any Lender, such Lender's
Revolving Credit Commitment and Term Loan Commitment.

     "Commitment Fee" shall have the meaning assigned to such term in Section
2.5(a).

     "Company" shall have the meaning assigned to such term in the recitals.

     "Conduit Lender" shall mean any special purpose corporation organized and
administered by any Lender for the purpose of making Loans otherwise required to
be made by such Lender and designated by such Lender in a written instrument;
provided, that the designation by any Lender of a Conduit Lender shall not
relieve the designating Lender of any of its obligations to fund a Loan under
this Agreement if, for any reason, its Conduit Lender fails to fund any such
Loan, and the designating Lender (and not the Conduit Lender) shall have the
sole right and responsibility to deliver all consents and waivers required or
requested under this Agreement with respect to its Conduit Lender, and provided,
further, that no Conduit Lender shall (a) be entitled to receive any greater
amount pursuant to Section 2.14, 2.15, 2.19 or 9.5 than the designating Lender
would have been entitled to receive in respect of the extensions of credit made
by such Conduit Lender or (b) be deemed to have any Commitment.

     "Consolidated EBITDA" shall mean, for any period, Consolidated Net Income
for such period plus (a) without duplication and to the extent deducted in
determining such Consolidated Net Income, the sum of (i) Consolidated Interest
Expense for such period, (ii) all income tax expense (including, without
limitation, income tax expense of consolidated Foreign Subsidiaries) and foreign
withholding tax expense for such period, (iii) all amounts attributable to
depreciation and amortization for such period, (iv) any non-recurring fees, cash
charges and other cash expenses made or incurred in connection with the
Transactions that are paid or otherwise accounted for within 180 days of the
consummation of the Transactions, (v) any extraordinary losses, (vi) (A)
facilities relocation or closing costs, (B) non-recurring restructuring costs
and (C) integration costs and fees, including cash severance costs, in
connection with Permitted Acquisitions and the HealthScribe Acquisition, in each
case incurred during such period and payable in cash, in an aggregate amount
under this clause (vi) not to exceed $5,000,000, (vii) amortization and
impairment charges resulting from purchase accounting adjustments (including
inventory step-up adjustments recognized in costs of sales and write-offs of
in-process research and development costs), (viii) any non-cash compensation
charges and deferred compensation charges, including arising from

<PAGE>

                                                                                6


stock options, taken during such period, and (ix) any other non-cash charges
(other than the write-down of current assets), impairments and expenses for such
period (including amortization of loan acquisition costs and unrealized gains
and losses on Hedging Agreements and gains and losses on foreign exchange
(including in respect of intercompany notes)) minus (b) without duplication (i)
all cash payments made during such period on account of non-cash charges added
to Consolidated Net Income pursuant to clauses (a)(viii) or (ix) above in such
period or in a previous period and (ii) to the extent included in determining
such Consolidated Net Income, any extraordinary gains and all non-cash items of
income (other than normal accruals in the ordinary course of business) for such
period, all determined on a consolidated basis in accordance with GAAP.
Notwithstanding the foregoing, (x) prior to the HealthScribe Acquisition Date,
Consolidated EBITDA for (i) the second quarter of fiscal 2004 shall be deemed to
be $5,600,000, (ii) for the third quarter of fiscal year 2004 shall be deemed to
be $6,400,000 and (iii) for the fourth quarter of fiscal year 2004, for the
period between October 1, 2004 and October 31, 2004 shall be deemed to be
$1,800,000 and for the period between November 1, 2004 and December 31, 2004
shall be the actual EBITDA and (y) from and after the HealthScribe Acquisition
Date, Consolidated EBITDA for (i) the second quarter of fiscal 2004 shall be
deemed to be $8,600,000, (ii) for the third quarter of fiscal year 2004 shall be
deemed to be $9,500,000 and (iii) for the fourth quarter of fiscal year 2004,
for the period between October 1, 2004 and October 31, 2004 shall be deemed to
be $3,400,000 and for the period between November 1, 2004 and December 31, 2004
shall be the actual EBITDA.

     "Consolidated Interest Expense" shall mean, for any period, the sum of (a)
the interest expense (including imputed interest expense in respect of Capital
Lease Obligations and Synthetic Lease Obligations), net of cash interest income
of the Borrower and its Subsidiaries for such period, determined on a
consolidated basis in accordance with GAAP, plus (b) any interest accrued during
such period in respect of Indebtedness of the Borrower or any Subsidiary that is
required to be capitalized rather than included in consolidated interest expense
for such period in accordance with GAAP. For purposes of the foregoing, interest
expense shall be determined (a) by excluding non-cash interest expense and
amortization of deferred financing costs and original issue discount and (b)
after giving effect to any net payments made or received by the Borrower or any
Subsidiary with respect to interest rate Hedging Agreements.

     "Consolidated Net Income" shall mean, for any period, the net income or
loss of the Borrower and its Subsidiaries for such period determined on a
consolidated basis in accordance with GAAP (adjusted to reflect any charge, tax
or expense incurred or accrued by Holdings during such period as though such
charge, tax or expense had been incurred by the Borrower, to the extent that the
Borrower has made or would be entitled under the Loan Documents to make any
payment to or for the account of Holdings in respect thereof); provided, that
there shall be excluded (a) the income of any Subsidiary to the extent that the
declaration or payment of dividends or similar distributions by the Subsidiary
of that income is not at the time permitted by operation of the terms of its
charter or any agreement, instrument, judgment, decree, statute, rule or
governmental regulation applicable to such Subsidiary, (b) the income or loss of
any person accrued prior to the date it becomes a Subsidiary or is merged into
or consolidated with the Borrower or any Subsidiary or the date that such
person's assets are acquired by the Borrower or any Subsidiary, (c) the income
of any person in which any other person (other than the Borrower or a wholly
owned Subsidiary or any director holding qualifying shares in accordance with
applicable law) has a joint interest, except to the extent of the amount of
dividends or other distributions actually paid to the Borrower or a wholly owned
Subsidiary by such person during such period, (d) any gains or losses
attributable to sales of assets out of the ordinary course of business in excess
of $500,000 and (e) gains and losses, realized or unrealized, relating to
fluctuations in currency values. Notwithstanding anything set forth in clause
(a) above to the contrary, a Foreign Subsidiary may agree to restrict its
ability to declare dividends or similar distributions without excluding the net
income of such Foreign Subsidiary from Consolidated Net Income so long as (a)
the agreement that restricts such ability relates to Indebtedness of such
Foreign Subsidiary described in Section 6.1(h) or Section 6.1(o), (b) the
proceeds

<PAGE>

                                                                               7


thereof are used, directly or indirectly through intercompany transfers, to
prepay the Loans and (c) the net income of such Foreign Subsidiary, together
with the net income of each other Foreign Subsidiary subject to a similar
restriction, does not exceed 10% of Consolidated Net Income.

     "Control" shall mean the possession, directly or indirectly, of the power
to direct or cause the direction of the management or policies of a person,
whether through the ownership of voting securities, by contract or otherwise,
and the terms "Controlling" and "Controlled" shall have meanings correlative
thereto.

     "Credit Event" shall have the meaning assigned to such term in Section 4.1.

     "Cumulative Excess Cash Flow" shall mean the sum of Excess Cash Flow (but
not less than zero in any period) for the period commencing on the Closing Date
and ending on December 31, 2004 and Excess Cash Flow for each succeeding fiscal
year commencing with the fiscal year ended December 31, 2005 and ending on the
Borrower's most recently ended fiscal year.

     "Cure Amount" shall have the meaning assigned to such term in Article VII.

     "Cure Right" shall have the meaning assigned to such term in Article VII.

     "Current Assets" shall mean, at any time, the consolidated current assets
(other than cash, deferred income taxes and Permitted Investments) of the
Borrower and the Subsidiaries.

     "Current Liabilities" shall mean, at any time, the consolidated current
liabilities of the Borrower and the Subsidiaries at such time, but excluding,
without duplication, (a) the current portion of any long-term Indebtedness and
(b) outstanding Revolving Loans and Swingline Loans.

     "Default" shall mean any event or condition which upon notice, lapse of
time or both would constitute an Event of Default.

     "Defaulting Lender" shall mean any Lender that (a) has failed to fund any
portion of the Term Loans, Revolving Loans, participations in L/C Exposure or
participations in Swing Line Loans required to be funded by it hereunder within
one (1) Business Day of the date required to be funded by it hereunder, unless
the subject of a good faith dispute, (b) has otherwise failed to pay over to the
Administrative Agent or any other Lender any other amount required to be paid by
it hereunder within one (1) Business Day of the date when due, unless the
subject of a good faith dispute, or (c) has been deemed insolvent or become the
subject of a bankruptcy or insolvency proceeding.

     "De Minimis Holders" shall mean, with respect to any wholly owned
Subsidiary holders of directors' qualifying shares and other de minimis
ownership interests required to be owned under foreign law by local residents.

     "Determination Date" shall mean each date that is three Business Days after
any Calculation Date.

     "Documentation Agent" shall have the meaning assigned to such term in the
preamble hereto.

     "Dollars" and "$" shall mean dollars in lawful currency of the United
States.

     "Domestic Subsidiaries" shall mean all Subsidiaries incorporated or
organized under the laws of the United States of America, any State thereof or
the District of Columbia. If a Foreign Subsidiary

<PAGE>

                                                                               8


becomes a Guarantor and complies with the provisions of Section 5.9 as to
collateral, the Borrower may elect by written notice to the Administrative Agent
to treat such Subsidiary as a Domestic Subsidiary for purposes of the Loan
Documents; provided, that the Administrative Agent concludes, in its reasonable
discretion, that the Lenders would have substantially the same rights against
such Subsidiary pursuant to the Security Documents under the law of the relevant
foreign jurisdiction as the Lenders would have if such Subsidiary were organized
in the United States of America.

     "Environmental Laws" shall mean all former, current and future Federal,
state, local and foreign laws (including common law), treaties, regulations,
rules, ordinances, codes, decrees, judgments, directives having the force of law
and orders (including consent orders), in each case, relating to protection of
the environment, natural resources, human health and safety or the presence,
Release of, or exposure to, Hazardous Materials, or the generation, manufacture,
processing, distribution, use, treatment, storage, transport, recycling or
handling of, or the arrangement for such activities with respect to, Hazardous
Materials.

     "Environmental Liability" shall mean all liabilities, obligations, damages,
losses, claims, actions, suits, judgments, orders, fines, penalties, fees,
expenses and costs (including administrative oversight costs, natural resource
damages and remediation costs), whether contingent or otherwise, arising out of
or relating to (a) compliance or non-compliance with any Environmental Law, (b)
the generation, use, handling, transportation, storage, treatment or disposal of
any Hazardous Materials, (c) exposure to any Hazardous Materials, (d) the
Release of any Hazardous Materials or (e) any contract, agreement or other
consensual arrangement pursuant to which liability is assumed or imposed with
respect to any of the foregoing.

     "Environmental Permits" shall mean any and all permits, licenses,
approvals, registrations, notifications, exemptions and any other authorization
pursuant to any Environmental Law.

     "Equity Interests" shall mean shares of capital stock, partnership
interests, membership interests in a limited liability company, beneficial
interests in a trust or other equity interests in any person.

     "ERISA" shall mean the Employee Retirement Income Security Act of 1974, as
the same may be amended from time to time.

     "ERISA Affiliate" shall mean any trade or business (whether or not
incorporated) that, together with the Borrower, is treated as a single employer
under Section 414(b) or (c) of the Code, or solely for purposes of Section 302
of ERISA and Section 412 of the Code, is treated as a single employer under
Section 414 of the Code.

     "ERISA Event" shall mean (a) any "reportable event", as defined in Section
4043 of ERISA or the regulations issued thereunder, with respect to a Plan
(other than an event for which the 30-day notice period is waived); (b) the
existence with respect to any Plan of an "accumulated funding deficiency" (as
defined in Section 412 of the Code or Section 302 of ERISA), whether or not
waived; (c) the filing pursuant to Section 412(d) of the Code or Section 303(d)
of ERISA of an application for a waiver of the minimum funding standard with
respect to any Plan; (d) the incurrence by the Borrower or any of its ERISA
Affiliates of any liability under Title IV of ERISA with respect to the
termination of any Plan or the withdrawal or partial withdrawal of the Borrower
or any of its ERISA Affiliates from any Plan or Multiemployer Plan; (e) the
receipt by the Borrower or any of its ERISA Affiliates from the PBGC or a plan
administrator of any notice relating to the intention to terminate any Plan or
Plans or to appoint a trustee to administer any Plan; (f) the adoption of any
amendment to a Plan that would require the provision of security pursuant to
Section 401(a)(29) of the Code or Section 307 of ERISA; (g) the receipt by the
Borrower or any of its ERISA Affiliates of any notice, or the receipt by any
Multiemployer Plan

<PAGE>

                                                                                9


from the Borrower or any of its ERISA Affiliates of any notice, concerning the
imposition of Withdrawal Liability or a determination that a Multiemployer Plan
is, or is expected to be, insolvent or in reorganization, within the meaning of
Title IV of ERISA; (h) the occurrence of a non-exempt "prohibited transaction"
with respect to which Holdings, the Borrower, any of the Subsidiaries or any
ERISA Affiliate is a "disqualified person" (within the meaning of Section 4975
of the Code) or with respect to which Holdings, the Borrower or any such
Subsidiary or ERISA Affiliate could otherwise be liable; or (i) any other event
or condition with respect to a Plan or Multiemployer Plan that could result in
material liability of the Borrower or any ERISA Affiliate.

     "Eurocurrency Reserve Requirements" shall mean, for any day as applied to a
Eurodollar Loan, the aggregate (without duplication) of the maximum rates
(expressed as a decimal fraction) of reserve requirements in effect on such day
(including basic, supplemental, marginal and emergency reserves) under any
regulations of the Board or other Governmental Authority having jurisdiction
with respect thereto dealing with reserve requirements prescribed for
eurocurrency funding (currently referred to as "Eurocurrency Liabilities" in
Regulation D of the Board) maintained by a member bank of the Federal Reserve
System. "Eurodollar", when used in reference to any Loan or Borrowing, refers to
whether such Loan, or the Loans comprising such Borrowing, are bearing interest
at a rate determined by reference to the Eurodollar Rate.

     "Eurodollar Base Rate" shall mean with respect to each day during each
Interest Period pertaining to a Eurodollar Loan, the rate per annum determined
on the basis of the rate for deposits in the relevant currency for a period
equal to such Interest Period commencing on the first day of such Interest
Period appearing on the relevant page of the Telerate screen as of 11:00 A.M.,
New York City Time, two Business Days prior to the beginning of such Interest
Period. In the event that such rate does not appear on the Telerate screen, the
"Eurodollar Base Rate" shall be determined by reference to such other comparable
publicly available service for displaying Eurodollar rates as may be selected by
the Administrative Agent or, in the absence of such availability, by reference
to the rate at which the Administrative Agent is offered deposits in the
relevant currency at or about 11:00 A.M., New York City Time, two Business Days
prior to the beginning of such Interest Period in the interbank Eurodollar
market where its relevant Eurodollar and foreign currency and exchange
operations are then being conducted for delivery on the first day of such
Interest Period for the number of days comprised therein.

     "Eurodollar Rate" shall mean, with respect to each day during each Interest
Period pertaining to a Eurodollar Loan, a rate per annum determined for such day
in accordance with the following formula (rounded upward to the nearest 1/100th
of 1%):

                              Eurodollar Base Rate
                    ----------------------------------------
                    1.00 - Eurocurrency Reserve Requirements

     "Event of Default" shall have the meaning assigned to such term in Article
VII.

     "Excess Cash Flow" shall mean, for any fiscal year of the Borrower, the
excess of (a) the sum, without duplication, of (i) Consolidated EBITDA for such
fiscal year and (ii) reductions to noncash working capital of the Borrower and
the Subsidiaries for such fiscal year (i.e., the decrease, if any, in Current
Assets minus Current Liabilities from the beginning to the end of such fiscal
year) over (b) the sum, without duplication, of (i) the amount of any Tax
Payments in cash by the Borrower and the Subsidiaries with respect to such
fiscal year, (ii) Consolidated Interest Expense for such fiscal year payable in
cash, (iii) Capital Expenditures made in cash in accordance with Section 6.10
and cash expenditures in connection with Permitted Acquisitions and the
HealthScribe Acquisition during such

<PAGE>

                                                                              10


fiscal year, in each case except to the extent financed with the proceeds of
Indebtedness, equity issuances or other proceeds that would not be included in
Consolidated EBITDA for such fiscal year, (iv) permanent repayments of
Indebtedness (other than mandatory prepayments of Loans under Section 2.13),
including the principal component of Capitalized Lease Obligations and Synthetic
Lease Obligations, made by the Borrower and the Subsidiaries during such fiscal
year, but only to the extent that such prepayments by their terms cannot be
reborrowed or redrawn and do not occur in connection with a refinancing of all
or any portion of such Indebtedness, (v) additions to noncash working capital
for such fiscal year (i.e., the increase, if any, in Current Assets minus
Current Liabilities from the beginning to the end of such fiscal year), (vi)
proceeds received by the Loan Parties during such fiscal year from insurance
claims with respect to casualty events, business interruption or product recalls
which reimburse prior business expenses, (vii) management fees for such fiscal
year permitted to be paid under Section 6.6(a)(iii), (viii) cash indemnity
payments received during such fiscal year pursuant to indemnification provisions
in any agreement in connection with the Acquisition, the Merger, any Permitted
Acquisition, the HealthScribe Acquisition or any other Investment permitted
hereunder (or in any similar agreement related to any other acquisition
consummated prior to the Closing Date), (ix) Restricted Payments made in such
fiscal year to the extent such Restricted Payments are permitted under Sections
6.6(a)(ii) and 6.6(a)(iv), (x) letter of credit fees paid in such fiscal year,
(xi) all extraordinary cash charges for such fiscal year, (xii) cash payments
made in satisfaction of current liabilities during such fiscal year, (xiii) to
the extent included in determining Consolidated EBITDA, non-recurring cash
charges for such fiscal year, (xiv) to the extent added to Consolidated Net
Income in determining Consolidated EBITDA, losses from discontinued operations
for such fiscal year, (xv) cash expenditures made in respect of Hedging
Agreements during such fiscal year to the extent not reflected in the
computation of Consolidated EBITDA, (xvi) to the extent not deducted from
Consolidated Net Income in determining Consolidated EBITDA, cash payments for
employment benefits made during such fiscal year and (xvii) to the extent not
deducted from Consolidated Net Income in determining Consolidated EBITDA, cash
payments for reserves deemed appropriate by the Borrower for environmental
liabilities during such fiscal year. For purposes of computation of Excess Cash
Flow, Consolidated EBITDA shall be computed by excluding (A) items (iv), (v) and
(vi) of clause (a) of the definition of Consolidated EBITDA to the extent such
items are paid in cash during such fiscal year, (B) without duplication of
clause (b)(xvii) above and to the extent added to Consolidated Net Income in
determining Consolidated EBITDA, reserves deemed appropriate by the Borrower for
environmental liabilities for such fiscal year, (C) without duplication of
clause (b)(xvi) above and to the extent added to Consolidated Net Income in
determining Consolidated EBITDA, employment benefits for such fiscal year and
(D) to the extent added to Consolidated Net Income in determining Consolidated
EBITDA, working capital changes resulting from purchase accounting for such
fiscal year.

     "Excluded Equity Issuances" shall mean (i) the issuance of Equity Interests
by Holdings to the Sponsor, (ii) the issuance of Equity Interests by Holdings
the proceeds of which are used to fund Permitted Acquisitions, (iii) Equity
Interests issued by Holdings as compensation to employees of Holdings and its
Subsidiaries in the ordinary course of business and (iv) the issuance of
Permitted Cure Securities.

     "Excluded Taxes" shall mean, with respect to the Administrative Agent, any
Lender, the Issuing Bank or any other recipient of any payment to be made by or
on account of any obligation of the Borrower hereunder, (a) income or franchise
taxes imposed on (or measured by) its net income by the United States of
America, or by the jurisdiction under the laws of which such recipient is
organized or in which its principal office is located or, in the case of any
Lender, in which its applicable lending office is located, (b) any branch
profits taxes imposed by the United States of America or any similar tax imposed
by any other jurisdiction described in clause (a) above and (c) in the case of a
Foreign Lender (other than an assignee pursuant to a request by the Borrower
under Section 2.20(a)), any withholding tax that is imposed on amounts payable
to such Foreign Lender at the time such Foreign Lender becomes a party to

<PAGE>

                                                                              11


this Agreement (or designates a new lending office) or is attributable to such
Foreign Lender's failure to comply with Section 2.19(e), except to the extent
that such Foreign Lender (or its assignor, if any) was entitled, at the time of
designation of a new lending office (or assignment), to receive additional
amounts from the Borrower with respect to such withholding tax pursuant to
Section 2.19(a).

     "Executive Order" shall mean have the meaning assigned to such term in
Section 3.26.

     "Existing Credit Agreement" shall mean the Amended and Restated Credit
Agreement, dated as of April 30, 2004, among the Company, the lenders party
thereto and Merrill Lynch Capital, as administrative agent, as such agreement
may be amended, supplemented or otherwise modified from time to time prior to
the date hereof.

     "Facility" shall mean each of (a) the Term Commitments and the Term Loans
made thereunder (the "Term Facility"), (b) the Incremental Term Commitments and
the Incremental Term Loans made thereunder (the "Incremental Term Loan
Facility") and (c) the Revolving Credit Commitments and the extensions of credit
made thereunder (the "Revolving Facility").

     "Federal Funds Effective Rate" shall mean, for any day, the weighted
average of the rates on overnight federal funds transactions with members of the
Federal Reserve System arranged by federal funds brokers, as published on the
next succeeding Business Day by the Federal Reserve Bank of New York, or, if
such rate is not so published for any day that is a Business Day, the average of
the quotations for the day of such transactions received by JPMorgan Chase Bank
from three federal funds brokers of recognized standing selected by it.

     "Fee Letter" shall mean the Administrative Agent Fee Letter dated October
12, 2004, between the Borrower and the Administrative Agent.

     "Fee Payment Date" shall mean (a) the third Business Day following the last
day of each March, June, September and December and (b) the Revolving Credit
Maturity Date.

     "Fees" shall mean the Commitment Fees, the Administrative Agent Fees, the
L/C Participation Fees, the Issuing Bank Fees and any other fees payable by a
Loan Party pursuant to a fee agreement entered into with the Administrative
Agent or any other Lender.

     "Financial Officer" of any person shall mean the chief financial officer,
principal accounting officer, Treasurer or Controller of such person.

     "Financial Performance Covenant" shall have the meaning assigned to such
term in Article VII.

     "Foreign Assets Control Regulations" shall mean have the meaning assigned
to such term in Section 3.26.

     "Foreign Lender" shall mean any Lender that is organized under the laws of
a jurisdiction other than that in which the Borrower is located. For purposes of
this definition, the United States of America, each State thereof and the
District of Columbia shall be deemed to constitute a single jurisdiction.

     "Foreign Subsidiary" shall mean any Subsidiary that is not a Domestic
Subsidiary.

     "Funded Debt" shall mean, as to any Person, all Indebtedness of such Person
that matures more than one year from the date of its creation or matures within
one year from such date but is renewable or extendible, at the option of such
Person, to a date more than one year from such date or arises under a

<PAGE>

                                                                              12


revolving credit or similar agreement that obligates the lender or lenders to
extend credit during a period of more than one year from such date, including
all current maturities and current sinking fund payments in respect of such
Indebtedness whether or not required to be paid within one year from the date of
its creation and, in the case of the Borrower, Indebtedness in respect of the
Loans.

     "Funding Office" shall mean the office of the Administrative Agent
specified in Section 9.1 or such other office as may be specified from time to
time by the Administrative Agent as its funding office by written notice to the
Borrower and the Lenders.

     "GAAP" shall mean United States of America generally accepted accounting
principles.

     "Governmental Authority" shall mean any Federal, state, local or foreign
court or governmental agency, authority, instrumentality or regulatory body.

     "Group Members" shall mean the collective reference to Holdings, the
Borrower and the Subsidiaries.

     "Guarantee" of or by any person shall mean any obligation, contingent or
otherwise, of such person guaranteeing or having the economic effect of
guaranteeing any Indebtedness or other obligation of any other person (the
"primary obligor") in any manner, whether directly or indirectly, and including
any obligation of such person, direct or indirect, (a) to purchase or pay (or
advance or supply funds for the purchase or payment of) such Indebtedness or
other obligation or to purchase (or to advance or supply funds for the purchase
of) any security for the payment of such Indebtedness or other obligation, (b)
to purchase or lease property, securities or services for the purpose of
assuring the owner of such Indebtedness or other obligation of the payment of
such Indebtedness or other obligation or (c) to maintain working capital, equity
capital or any other financial statement condition or liquidity of the primary
obligor so as to enable the primary obligor to pay such Indebtedness or other
obligation; provided, however, that the term "Guarantee" shall not include
endorsements for collection or deposit in the ordinary course of business.

     "Guarantee and Collateral Agreement" shall mean the Guarantee and
Collateral Agreement to be executed and delivered by Holdings, the Borrower and
each Subsidiary Guarantor, substantially in the form of Exhibit C.

     "Guarantors" shall mean Holdings and the Subsidiary Guarantors.

      "Hazardous Materials" shall mean (a) any petroleum products or byproducts
and all other hydrocarbons, coal ash, radon gas, asbestos, urea formaldehyde
foam insulation, polychlorinated biphenyls, chlorofluorocarbons and all other
ozone-depleting substances and (b) any chemical, material, substance or waste
that is prohibited, limited or regulated by or pursuant to any Environmental
Law.

     "HealthScribe Acquisition" shall mean the acquisition of HealthScribe,
Inc., a Delaware corporation, by the Borrower or a Subsidiary Guarantor pursuant
to the Agreement and Plan of Merger dated as of September 20, 2004 among
HealthScribe, Inc., MTS Group Holdings, Inc. and HSI Merger Sub. Inc., as
amended.

     "HealthScribe Acquisition Date" shall mean the date on which the
HealthScribe Acquisition is consummated.

<PAGE>

                                                                              13


     "Hedging Agreement" shall mean any interest rate protection agreement,
foreign currency exchange agreement, commodity price protection agreement or
other interest or currency exchange rate or commodity price hedging arrangement.

     "Holdings" shall have the meaning assigned to such term in the preamble
hereto.

     "Holdings Equity Contribution" shall have the meaning assigned to such term
in Section 4.2(j).

     "Inactive Subsidiary" shall mean any Subsidiary of the Borrower that (a)
does not conduct any business operations, (b) has assets with a total book value
not in excess of $10,000 and (c) does not have any Indebtedness outstanding.

     "Incremental Term Lender" shall mean a Lender with an Incremental Term Loan
Commitment or an outstanding Incremental Term Loan.

     "Incremental Term Loan Amount" shall mean, at any time, $50,000,000.

     "Incremental Term Loan Assumption Agreement" shall mean an Incremental Term
Loan Assumption Agreement in form and substance reasonably satisfactory to the
Administrative Agent, among the Borrower, the Administrative Agent and one or
more Incremental Term Lenders.

     "Incremental Term Loan Borrowing" shall mean a Borrowing comprised of
Incremental Term Loans.

     "Incremental Term Loan Commitment" shall mean the commitment of any Lender,
established pursuant to Section 2.23, to make Incremental Term Loans to the
Borrower.

     "Incremental Term Loan Maturity Date" shall mean the final maturity date of
any Incremental Term Loan, as set forth in the Incremental Term Loan Assumption
Agreement.

     "Incremental Term Loan Repayment Dates" shall mean the dates scheduled for
the repayment of principal of any Incremental Term Loan, as set forth in the
Incremental Term Loan Assumption Agreement.

     "Incremental Term Loans" shall mean Term Loans made by one or more Lenders
to the Borrower pursuant to Section 2.1(b). Incremental Term Loans may be made
in the form of additional Term Loans or, to the extent permitted by Section 2.23
and provided for in the relevant Incremental Term Loan Assumption Agreement,
Other Term Loans.

     "Indebtedness" of any person shall mean, without duplication, (a) all
obligations of such person for borrowed money, (b) all obligations of such
person evidenced by bonds, debentures, notes or similar instruments, (c) all
obligations of such person under conditional sale or other title retention
agreements relating to property or assets purchased by such person, (d) all
obligations of such person issued or assumed as the deferred purchase price of
property or services (excluding trade accounts payable and accrued obligations
incurred in the ordinary course of business), (e) all Indebtedness of others
secured by (or for which the holder of such Indebtedness has an existing right,
contingent or otherwise, to be secured by) any Lien on property owned or
acquired by such person, whether or not the obligations secured thereby have
been assumed (it being understood that, unless such person shall have assumed
such obligations, the amount of such Indebtedness shall be the lesser of (x) the
fair market value of the property securing such Indebtedness and (y) the stated
principal amount of such Indebtedness), (f) all Guarantees by such person of
Indebtedness of others, (g) all Capital Lease Obligations and Synthetic

<PAGE>

                                                                              14


Lease Obligations of such person, (h) all outstanding reimbursement obligations
of such person as an account party in respect of letters of credit, (i) all
obligations of such person in respect of bankers' acceptances and (j) all
obligations of such person under or in respect of Hedging Agreements. For
purposes of determining the amount of Indebtedness of any person under clause
(j) of the preceding sentence, the amount of the obligations of such person in
respect of any Hedging Agreement at any time shall be zero prior to the time any
counterparty to such Hedging Agreement shall be entitled to terminate such
Hedging Agreement and, thereafter, shall be the maximum aggregate amount (giving
effect to any netting agreements) that such person would be required to pay if
such Hedging Agreement were terminated at such time. The Indebtedness of any
person shall include the Indebtedness of any partnership in which such person is
a general partner only to the extent such person is liable therefor by contract,
as a matter of law or otherwise, and shall not include any Indebtedness of such
partnership that is expressly non-recourse to such person. For clarification
purposes, the liability of the Borrower or any Subsidiary Guarantor to make any
periodic payments to licensors in consideration for the license of patents and
technical information under license agreements in existence on the Closing Date
and any amount payable in respect of a settlement of disputes with respect to
such payments thereunder, shall not constitute Indebtedness. Indebtedness
incurred by Holdings pursuant to Section 6.1 shall not be included in the
computations under Section 6.11 or 6.12. Notwithstanding any other provision of
this Agreement to the contrary, (i) the term "Indebtedness" shall not be deemed
to include (x) any earn-out obligation until such obligation becomes a liability
on the balance sheet of the applicable Person, (y) any deferred compensation
arrangements or (z) any non compete or consulting obligations incurred in
connection with Permitted Acquisitions or the HealthScribe Acquisition and (ii)
the amount of Indebtedness for which recourse is limited either to a specified
amount or to an identified asset of such Person shall be deemed to be equal to
such specified amount or the fair market value of such identified asset, as the
case may be.

     "Indemnified Taxes" shall mean Taxes other than Excluded Taxes.

     "Intellectual Property" shall have the meaning assigned to such term in the
Guarantee and Collateral Agreement.

     "Interest Coverage Ratio" shall mean, for any period, the ratio of (a)
Consolidated EBITDA for such period to (b) Consolidated Interest Expense for
such period.

     "Interest Payment Date" shall mean (a) as to any ABR Loan (other than any
Swingline Loan), the last day of each March, June, September and December to
occur while such Loan is outstanding and the final maturity date of such Loan,
(b) as to any Eurodollar Loan having an Interest Period of three months or less,
the last day of such Interest Period, (c) as to any Eurodollar Loan having an
Interest Period longer than three months, each day that is three months, or a
whole multiple thereof, after the first day of such Interest Period and the last
day of such Interest Period, (d) as to any Loan (other than any Revolving Loan
that is an ABR Loan and any Swingline Loan), the date of any repayment or
prepayment made in respect thereof and (e) as to any Swingline Loan, the day
that such Loan is required to be repaid.

     "Interest Period" shall mean, as to any Eurodollar Loan, (a) initially, the
period commencing on the borrowing or conversion date, as the case may be, with
respect to such Eurodollar Loan and ending one, two, three or six or (if
available to all Lenders under the relevant Facility) twelve months thereafter,
as selected by the Borrower in its notice of borrowing or notice of conversion,
as the case may be, given with respect thereto; and (b) thereafter, each period
commencing on the last day of the next preceding Interest Period applicable to
such Eurodollar Loan and ending one, two, three or six or (if available to all
Lenders under the relevant Facility) twelve months thereafter, as selected by
the Borrower by irrevocable notice to the Administrative Agent not later than
12:00 (noon), New York City Time, on the date that is three Business Days prior
to the last day of the then current Interest Period with respect thereto;
provided that, all of the foregoing provisions relating to Interest Periods are
subject to the following:

<PAGE>

                                                                               15


          (i) if any Interest Period would otherwise end on a day that is not a
     Business Day, such Interest Period shall be extended to the next succeeding
     Business Day unless the result of such extension would be to carry such
     Interest Period into another calendar month in which event such Interest
     Period shall end on the immediately preceding Business Day;

          (ii) the Borrower may not select an Interest Period under a particular
     Facility that would extend beyond the Revolving Credit Maturity Date or
     beyond the date final payment is due on the Term Loans, as the case may be;
     and

          (iii) any Interest Period that begins on the last Business Day of a
     calendar month (or on a day for which there is no numerically corresponding
     day in the calendar month at the end of such Interest Period) shall end on
     the last Business Day of a calendar month.

     "Issuing Bank" shall mean, as the context may require, (a) JPMorgan Chase
Bank, in its capacity as the issuer of Letters of Credit hereunder, and (b) any
other Lender that may become an Issuing Bank pursuant to Section 2.22(i) or
2.22(k), with respect to Letters of Credit issued by such Lender. The Issuing
Bank may, in its discretion, arrange for one or more Letters of Credit to be
issued by Affiliates of the Issuing Bank, in which case the term "Issuing Bank"
shall include any such Affiliate with respect to Letters of Credit issued by
such Affiliate.

     "Issuing Bank Fees" shall have the meaning assigned to such term in Section
2.5(c).

     "L/C Commitment" shall mean the commitment of the Issuing Bank to issue
Letters of Credit pursuant to Section 2.22.

     "L/C Disbursement" shall mean a payment or disbursement made by the Issuing
Bank pursuant to a Letter of Credit.

     "L/C Exposure" shall mean at any time the sum of (a) the aggregate undrawn
amount of all outstanding Letters of Credit at such time and (b) the aggregate
principal amount of all L/C Disbursements that have not yet been reimbursed at
such time. The L/C Exposure of any Revolving Credit Lender at any time shall
equal its Pro Rata Percentage of the aggregate L/C Exposure at such time.

     "L/C Participation Fee" shall have the meaning assigned to such term in
Section 2.5(c).

     "Lenders" shall mean (a) the persons listed on Schedule 2.1 (other than any
such person that has ceased to be a party hereto pursuant to an Assignment and
Assumption) and (b) any person that has become a party hereto pursuant to an
Assignment and Assumption. Unless the context clearly indicates otherwise, the
term "Lenders" shall include the Swingline Lender.

     "Letter of Credit" shall mean any letter of credit issued pursuant to
Section 2.22.

     "Leverage Ratio" shall mean, on any date, the ratio of the total
Indebtedness of the Borrower and the Subsidiaries on a consolidated basis on
such date to Consolidated EBITDA for the period of four consecutive fiscal
quarters most recently ended on or prior to such date.

     "Lien" shall mean, with respect to any asset, (a) any mortgage, deed of
trust, lien, pledge, encumbrance, charge or security interest in or on such
asset, (b) the interest of a vendor or a lessor under any conditional sale
agreement, capital lease or title retention agreement (or any financing lease
having substantially the same economic effect as any of the foregoing) relating
to such asset and (c) in the case of securities, any purchase option, call or
similar right of a third party with respect to such securities.

<PAGE>

                                                                              16


     "Loan Documents" shall mean this Agreement, the Letters of Credit, the
Security Documents, any fee letters entered into between any Loan Party and the
Administrative Agent or any Lender and the Incremental Term Loan Assumption
Agreement.

     "Loan Parties" shall mean the Borrower and the Guarantors.

     "Loans" shall mean the Revolving Loans, the Term Loans and the Swingline
Loans.

     "Margin Stock" shall have the meaning assigned to such term in Regulation
U.

     "Material Adverse Effect" shall mean (a) a materially adverse effect on the
business, assets, operations, properties, financial condition or liabilities of
Holdings, the Borrower and the Subsidiaries, taken as a whole, (b) a material
impairment of the ability of the Borrower or any other Loan Party to perform any
of its obligations under any Loan Document to which it is or will be a party or
(c) a material impairment of the rights of or benefits available to the Lenders
under any Loan Document.

     "Material Indebtedness" shall mean Indebtedness (other than the Loans and
Letters of Credit) of any one or more of Holdings, the Borrower and the
Subsidiaries in an aggregate principal amount exceeding $2,500,000.

     "Material Subsidiary" shall mean, at any time, any Subsidiary which at such
time shall be a "significant subsidiary" of the Borrower within the meaning of
Regulation S-X of the SEC as in effect on the date hereof; provided, that the
Borrower and its Material Subsidiaries shall at all times have assets during the
term of this Agreement constituting at least 90% of the Borrower's consolidated
total assets; provided, further, that each Subsidiary which owns any
Intellectual Property (other than Intellectual Property with an aggregate fair
market value of less than $150,000) shall be deemed to be a Material Subsidiary
hereunder.

     "Materials of Environmental Concern" shall mean any gasoline or petroleum
(including crude oil or any fraction thereof) or petroleum products, asbestos,
polychlorinated biphenyls and urea-formaldehyde insulation, molds, pollutants,
contaminants, radioactivity, radiofrequency radiation or any other radiation
associated with or allegedly associated with the telecommunications business,
and any other substance of any kind that is regulated pursuant to or gives rise
to liability under any applicable Environmental Law.

     "Maximum Rate" shall have the meaning assigned to such term in Section 9.9.

     "Merger" shall have the meaning assigned to such term in the recitals.

     "Moody's" shall mean Moody's Investors Service, Inc.

     "Mortgaged Properties" shall mean each parcel of real property and
improvements thereto with respect to which a Mortgage is granted pursuant to
Section 5.9.

     "Mortgages" shall mean the mortgages, deeds of trust, leasehold mortgages,
assignments of leases and rents, modifications and other security documents
delivered pursuant to Section 5.9, each substantially in the form of Exhibit F.

     "Multiemployer Plan" shall mean a multiemployer plan as defined in Section
4001(a)(3) of ERISA.

<PAGE>

                                                                              17


     "Net Cash Proceeds" shall mean (a) with respect to any Asset Sale or
Recovery Event, the cash proceeds (including cash proceeds subsequently received
(as and when received) in respect of noncash consideration initially received),
net of (i) selling expenses (including reasonable broker's and investment
banking fees or commissions, legal, environmental assessment, appraisal and
consultant's fees, transfer and similar taxes and the Borrower's good faith
estimate of income taxes paid or payable in connection with such sale), (ii)
amounts provided as a reserve, in accordance with GAAP, against (A) any
liabilities under any indemnification obligations or purchase price adjustment
associated with such Asset Sale and (B) any liabilities associated with such
asset or assets and retained by the Borrower or any of its Subsidiaries after
such sale or other disposition thereof, including, without limitation, pension
and other post-employment benefit liabilities and liabilities related to
environmental matters or against any indemnification obligations associated with
such transaction (provided, that, to the extent and at the time any such amounts
are released from such reserve, such amounts shall constitute Net Cash Proceeds)
and (iii) the principal amount, premium or penalty, if any, interest and other
amounts on any Indebtedness for borrowed money which is secured by the asset
sold in such Asset Sale or the asset relating to such Recovery Event, as
applicable, and which is required to be repaid with such proceeds (other than
any such Indebtedness assumed by the purchaser of such asset); provided,
however, that, if (x) the Borrower shall deliver a certificate of a Financial
Officer to the Administrative Agent at the time of receipt thereof setting forth
the Borrower's intent to reinvest such proceeds in productive assets of a kind
used or useful in the business of the Borrower and its Subsidiaries within 365
days of receipt of such proceeds and (y) no Default or Event of Default shall
have occurred and shall be continuing at the time of such certificate or at the
proposed time of the application of such proceeds, such proceeds shall not
constitute Net Cash Proceeds except to the extent not so used or contractually
committed to be used at the end of such 365-day period, at which time such
proceeds shall be deemed to be Net Cash Proceeds; and (b) with respect to any
issuance or incurrence of Indebtedness or any issuance or sale of Equity
Interests, the cash proceeds thereof, net of all taxes and fees (including
investment banking fees, underwriting discounts, commissions, costs and other
out-of-pocket expenses and other customary expenses) incurred in connection
therewith.

     "Not Otherwise Applied" shall mean, with reference to any amount of Net
Cash Proceeds of any transaction or event or of Excess Cash Flow, that such
amount was not required to be applied to prepay the Loans pursuant to Section
2.13(c).

     "Obligations" the unpaid principal of and interest on (including interest
accruing after the maturity of the Loans (including the Incremental Term Loans)
and Reimbursement Obligations and interest accruing after the filing of any
petition in bankruptcy, or the commencement of any insolvency, reorganization or
like proceeding, relating to the Borrower, whether or not a claim for
post-filing or post-petition interest is allowed in such proceeding) the Loans
and all other obligations and liabilities of the Borrower to the Administrative
Agent or to any Lender (or, in the case of Specified Hedging Agreements, any
affiliate of any Lender), whether direct or indirect, absolute or contingent,
due or to become due, or now existing or hereafter incurred, which may arise
under, out of, or in connection with, this Agreement, any other Loan Document,
the Letters of Credit, any Specified Hedging Agreement or any other document
made, delivered or given in connection herewith or therewith, whether on account
of principal, interest, reimbursement obligations, fees, indemnities, costs,
expenses (including all fees, charges and disbursements of counsel to the
Administrative Agent or to any Lender that are required to be paid by the
Borrower pursuant hereto) or otherwise.

     "OID" shall have the meaning assigned to such term in Section 2.23(b).

     "Other Taxes" shall mean any and all present or future stamp or documentary
taxes or any other excise or property taxes, charges or similar levies arising
from any payment made under any Loan

<PAGE>

                                                                              18


Document or from the execution, delivery or enforcement of, or otherwise with
respect to, any Loan Document.

     "Other Term Loans" shall have the meaning assigned to such term in Section
2.23(a).

     "Parent" shall mean any direct or indirect parent of Holdings.

     "Participant" shall have the meaning assigned to such term in Section
9.4(c).

     "Patriot Act" shall have the meaning assigned to such term in Section 9.17.

     "PBGC" shall mean the Pension Benefit Guaranty Corporation referred to and
defined in ERISA.

     "Perfection Certificate" shall mean the Perfection Certificate
substantially in the form of Exhibit D, prepared by the Borrower.

     "Permitted Acquisition" shall have the meaning assigned to such term in
Section 6.4(g).

     "Permitted Cure Securities" shall have the meaning assigned to such term in
Article VII.

     "Permitted Investments" shall mean:

          (a) direct obligations of, or obligations the principal of and
     interest on which are unconditionally guaranteed by, the United States of
     America (or by any agency thereof to the extent such obligations are backed
     by the full faith and credit of the United States of America) or, in the
     case of a Foreign Subsidiary, marketable direct obligations issued by or
      unconditionally guaranteed by the government of the country of such Foreign
     Subsidiary or backed by the full faith and credit of the government of the
     country of such Foreign Subsidiary, in each case maturing within one year
     from the date of acquisition thereof;

          (b) investments in commercial paper maturing within one year from the
     date of acquisition thereof and having, at such date of acquisition, one of
     the two highest credit ratings obtainable from Standard & Poor's Ratings
     Service or from Moody's Investors Service, Inc. or carrying an equivalent
     rating by a nationally recognized rating agency, if both of the two named
     rating agencies cease publishing ratings of investments;

          (c) investments in certificates of deposit, Eurodollar deposits,
     overnight bank deposits or banker's acceptances, demand deposits and time
     deposits maturing within one year from the date of acquisition thereof
     issued or guaranteed by or placed with, and money market deposit accounts
     issued or offered by, the Administrative Agent or any domestic office of
     any Lender or any other commercial bank organized under the laws of the
     United States of America or any State thereof that has a combined capital
     and surplus and undivided profits of not less than $500,000,000 or issued
     by or offered by a bank organized under the laws of any foreign country
     recognized by the United States the long-term debt of which is rated at
     least "A" or the equivalent by S&P or "A" or the equivalent thereof by
     Moody's having at the date of acquisition thereof combined capital and
     surplus of not less than $500,000,000 or the foreign currency equivalent
     thereof;

          (d) fully collateralized repurchase agreements with a term of not more
     than 30 days for securities described in clause (a) above and entered into
     with a financial institution satisfying the criteria of clause (c) above;

<PAGE>

                                                                               19


          (e) investments in marketable direct obligations issued by any state
     of the United States of America or any political subdivision of any such
     state or any public instrumentality thereof maturing within one year from
     the date of acquisition thereof and having, at such date of acquisition,
     one of the two highest credit ratings obtainable from Standard & Poor's
     Ratings Service or from Moody's Investors Service, Inc.;

          (f) investments in "money market funds" within the meaning of Rule
     2a-7 of the Investment Company Act of 1940, as amended, substantially all
     of whose assets are invested in investments of the type described in
     clauses (a) through (e) above;

          (g) other short-term investments utilized by Foreign Subsidiaries in
     accordance with normal investment practices for cash management in
     investments of a type analogous to the foregoing; and

          (h) solely with respect to any Foreign Subsidiary, non-Dollar
     denominated (i) certificates of deposit of, bankers acceptances of, or time
     deposits with, any commercial bank which is organized and existing under
     the laws of the country in which such Foreign Subsidiary maintains its
     chief executive office and principal place of business provided such
     country is a member of the Organization for Economic Cooperation and
     Development, and whose short-term commercial paper rating from S&P is at
     least A-1 or the equivalent thereof or from Moody's is at least P-1 or the
     equivalent thereof (any such bank being an "Approved Foreign Bank") and
     maturing within twelve (12) months of the date of acquisition and (ii)
     equivalents of demand deposit accounts which are maintained with an
     Approved Foreign Bank.

     "Permitted Investors" shall mean (a) the Sponsor, (b) the other holders of
Equity Interests in Holdings on the Closing Date and, to the extent approved by
the Administrative Agent (such approval not to be unreasonably withheld) other
persons who, within 45 days after the Closing Date, become holders of Equity
Interests in Holdings (and any Affiliate of any such person under this clause
(b)) and (c) the directors, executive officers and other management employees of
Holdings or the Borrower on the Closing Date.

     "Permitted Subordinated Bridge Loan Refinancing" shall mean the repayment
in full of the Subordinated Bridge Loans from the net proceeds of a
substantially concurrent issuance of (i) Subordinated Indebtedness or
Subordinated Mezzanine Indebtedness or (ii) non-mandatorily redeemable common
Equity Securities of Holdings.

     "person" shall mean any natural person, corporation, business trust, joint
venture, association, company, limited liability company, partnership,
Governmental Authority or other entity.

     "Plan" shall mean any employee pension benefit plan (other than a
Multiemployer Plan) subject to the provisions of Title IV of ERISA or Section
412 of the Code or Section 302 of ERISA, and in respect of which the Borrower or
any ERISA Affiliate is (or, if such plan were terminated, would under Section
4069 of ERISA be deemed to be) an "employer" as defined in Section 3(5) of
ERISA.

     "Pricing Grid" the table set forth below:

<PAGE>

                                                                              20


<TABLE>
<CAPTION>
                                       EURODOLLAR SPREAD-                  ABR SPREAD-
                                 REVOLVING LOANS AND SWINGLINE    REVOLVING LOANS AND SWINGLINE
        LEVERAGE RATIO                        LOANS                            LOANS
        --------------            -----------------------------    -----------------------------
<S>                               <C>                               <C>
Category 1                                    3.00%                            2.00%
Greater than 5.00 to 1.00
Category 2
Greater than 4.50 to 1.00, but                2.75%                            1.75%
less than or equal to 5.00 to
1.00
Category 3                                    2.50%                            1.50%
Greater than 4.00 to 1.00, but
less than or equal to 4.00 to
1.00
Category 4                                    2.25%                            1.75%
Less than or equal to 4.00 to
1.00
</TABLE>

     Each change in the Applicable Percentage resulting from a change in the
Leverage Ratio shall be effective with respect to all Loans and Letters of
Credit outstanding on and after the date (the "Adjustment Date") of delivery to
the Administrative Agent of the financial statements and certificates required
by Section 5.4(a) or (b) and Section 5.4(c), respectively, indicating such
change, and until the date immediately preceding the next date of delivery of
such financial statements and certificates indicating another such change.
Notwithstanding the foregoing, until the Borrower shall have delivered the
financial statements and certificates required by Section 5.4(a) and Section
5.4(d), respectively, for the fiscal period ended on or about December 31, 2004,
the Leverage Ratio shall be deemed to be in Category 1 for purposes of
determining the Applicable Percentage. In addition, (a) at any time during which
the Borrower has failed to deliver the financial statements and certificates
required by Section 5.4(a) or (b) and Section 5.4(c), respectively, or (b) at
any time after the occurrence and during the continuance of an Event of Default,
the Administrative Agent or the Required Lenders may require that the Leverage
Ratio shall be deemed to be in Category 1 for purposes of determining the
Applicable Percentage. The Applicable Percentage may be increased from time to
time by .25% per annum as provided for in Section 2.6(c).

     "Pro Forma Basis" shall mean, with respect to compliance with any test or
covenant hereunder, compliance with such covenant or test after giving effect to
any proposed Permitted Acquisition, the HealthScribe Acquisition or Asset Sale
(including pro forma adjustments arising out of events which are directly
attributable to the proposed Permitted Acquisition, the HealthScribe Acquisition
or Asset Sale, are factually supportable and are expected to have a continuing
impact, in each case as reasonably determined by the Borrower and as certified
by a Financial Officer of the Borrower and approved by the Administrative Agent)
using, for purposes of determining such compliance, the historical financial
statements of all entities or assets so acquired or sold or to be acquired or
sold and the consolidated financial statements of the Borrower and its
Subsidiaries which shall be reformulated as if such Permitted Acquisitions, the
HealthScribe Acquisition or Asset Sale, and all other Permitted Acquisitions,
the HealthScribe Acquisition or Asset Sales that have been consummated during
the period, and any Indebtedness or other liabilities incurred or repaid in
connection with any such Permitted Acquisitions,

<PAGE>

                                                                              21


the HealthScribe Acquisition or Asset Sale had been consummated and incurred or
repaid at the beginning of such period (and if such Indebtedness has a floating
or formula rate, shall have an implied rate of interest for the applicable
period for purposes of this definition determined by utilizing the rate which is
or would be in effect with respect to such Indebtedness as at the relevant date
of determination); provided, that, in connection with any Permitted Acquisition
and the HealthScribe Acquisition, the Borrower shall be permitted to assume cost
savings certified by a Responsible Officer of the Borrower and expected to be
achieved within a twelve-month period following the closing of such Permitted
Acquisition or the HealthScribe Acquisition, as the case may be if the
consolidated balance sheet of such acquired Person and its consolidated
Subsidiaries as at the end of the period preceding the acquisition of such
Person and the related consolidated statements of income and stockholders'
equity and of cash flows for the period in respect of which Consolidated EBITDA
is to be calculated (x) have been previously provided to the Administrative
Agent and (y) either (1) have been reported on without a qualification arising
out of the scope of the audit by independent certified public accountants of
nationally recognized standing or (2) have been found acceptable by the
Administrative Agent. For purposes of determining compliance with the covenants
set forth in Sections 6.11 and 6.12 (and the computations made for purposes of
determining the Applicable Percentage), all calculations shall be made on a Pro
Forma Basis after giving effect to the Transactions, treating each as if it were
a Permitted Acquisition (subject, in the case of the Transactions, to the
limitations contained in clause (a)(iv) of the definition of Consolidated
EBITDA).

     "Pro Forma Compliance" shall mean, at any date of determination, that the
Borrower shall be in pro forma compliance with the covenants set forth in
Sections 6.11 and 6.12 as of the date of such determination or the last day of
the most recent fiscal quarter-end, as the case may be (computed on the basis of
(a) balance sheet amounts as of such date and (b) income statement amounts for
the most recently completed period of four consecutive fiscal quarters for which
financial statements shall have been delivered to the Administrative Agent and
calculated on a Pro Forma Basis in respect of the event giving rise to such
determination).

     "Pro Rata Percentage" shall mean, of any Revolving Credit Lender at any
time shall mean the percentage of the Total Revolving Credit Commitment
represented by such Lender's Revolving Credit Commitment. In the event the
Revolving Credit Commitments shall have expired or been terminated, the Pro Rata
Percentages shall be determined on the basis of the Revolving Credit Commitments
most recently in effect.

     "Public Equity Offering" shall mean an underwritten public offering of
common stock of, and by, Holdings or Parent pursuant to a registration statement
filed with the SEC in accordance with the Securities Act of 1933, as amended.

     "Recovery Event" shall mean any settlement of or payment in respect of any
property or casualty insurance claim or any condemnation proceeding relating to
any asset of any Loan Party.

      "Register" shall have the meaning assigned to such term in Section 9.4(b).

     "Regulation T" shall mean Regulation T of the Board as from time to time in
effect and all official rulings and interpretations thereunder or thereof.

     "Regulation U" shall mean Regulation U of the Board as from time to time in
effect and all official rulings and interpretations thereunder or thereof.

     "Regulation X" shall mean Regulation X of the Board as from time to time in
effect and all official rulings and interpretations thereunder or thereof.

<PAGE>

                                                                              22


     "Reimbursement Obligation" shall mean the obligation of the Borrower to
reimburse the Issuing Bank pursuant to Section 2.22(e) for amounts drawn under
Letters of Credit.

     "Related Parties" shall mean, with respect to any specified person, such
person's Affiliates and the respective directors, officers, employees, agents
and advisors of such person and such person's Affiliates.

     "Release" shall mean any release, spill, emission, leaking, dumping,
injection, pouring, deposit, disposal, discharge, dispersal, leaching or
migration into or through the environment or within or upon any building,
structure, facility or fixture.

     "Repayment Date" shall have the meaning assigned to such term in Section
2.11.

     "Required Lenders" shall mean, at any time, the holders of more than 50% of
(a) until the Closing Date, the Commitments then in effect and (b) thereafter,
the sum of (i) the aggregate unpaid principal amount of the Term Loans then
outstanding and (ii) the Total Revolving Credit Commitments then in effect or,
if the Revolving Credit Commitments have been terminated, the total Revolving
Credit Exposure of all Lenders at such time; provided, that the unused Term
Commitment, unused Revolving Credit Commitment of, and the portion of the Term
Loans and Revolving Credit Exposure held or deemed held by, any Defaulting
Lender shall be excluded for purposes of making a determination of Required
Lenders.

     "Responsible Officer" of any person shall mean any executive officer or
Financial Officer of such person and any other officer or similar official
thereof responsible for the administration of the obligations of such person in
respect of this Agreement.

     "Restricted Indebtedness" shall mean Indebtedness of Holdings, the Borrower
or any Subsidiary, the payment, prepayment, repurchase or defeasance of which is
restricted under Section 6.9(b).

     "Restricted Payment" shall mean any dividend or other distribution (whether
in cash, securities or other property) with respect to any Equity Interests in
Holdings, the Borrower or any Subsidiary, or any payment (whether in cash,
securities or other property), including any sinking fund or similar deposit, on
account of the purchase, redemption, retirement, acquisition, cancellation or
termination of any Equity Interests in Holdings, the Borrower or any Subsidiary
or any option, warrant or other right to acquire any such Equity Interests in
Holdings, the Borrower or any Subsidiary.

     "Revolving Credit Borrowing" shall mean a Borrowing comprised of Revolving
Loans.

     "Revolving Credit Commitment" shall mean, as to any Lender, the obligation
of such Lender, if any, to make Revolving Credit Loans and participate in
Swingline Loans and Letters of Credit in an aggregate principal and/or face
amount not to exceed the amount set forth under the heading "Revolving Credit
Commitment" opposite such Lender's name on Schedule 2.1 or in the Assignment and
Assumption pursuant to which such Lender became a party hereto, as the same may
be changed from time to time pursuant to the terms hereof.

     "Revolving Credit Exposure" shall mean, with respect to any Lender at any
time, the aggregate principal amount at such time of all outstanding Revolving
Loans of such Lender, plus the aggregate amount at such time of such Lender's
L/C Exposure, plus the aggregate amount at such time of such Lender's Swingline
Exposure. In the case of Revolving Loans denominated in Alternative Currencies,
such amount shall be calculated using the Dollar Equivalent thereof.

<PAGE>

                                                                              23


     "Revolving Credit Lender" shall mean a Lender with a Revolving Credit
Commitment or an outstanding Revolving Loan.

     "Revolving Credit Maturity Date" shall mean November 5, 2009.

     "Revolving Loans" shall mean the revolving loans made by the Lenders to the
Borrower pursuant to clause (ii) of Section 2.1(a).

     "S&P" shall mean Standard & Poor's Ratings Services.

     "SEC" shall mean the Securities and Exchange Commission, any successor
thereto and any analogous Governmental Authority.

     "Second Priority Basis" shall mean the subordination of the priority of any
Liens securing Subordinated Mezzanine Indebtedness and guarantees thereof to the
priority of Liens securing the Obligations and guarantees thereof pursuant to
the provisions of an intercreditor agreement (a) substantially in the form of
Exhibit G hereto if the Subordinated Mezzanine Indebtedness is issued within
ninety (90) days of the date hereof and (b) in a form approved by the
Administrative Agent, the Syndication Agent and the Required Lenders if the
Subordinated Mezzanine Indebtedness is issued thereafter.

     "Secured Parties" shall have the meaning assigned to such term in the
Guarantee and Collateral Agreement.

     "Security Documents" shall mean the Mortgages, the Guarantee and Collateral
Agreement and each of the security agreements, mortgages and other instruments
and documents executed and delivered pursuant to any of the foregoing or
pursuant to Section 5.9.

     "Senior Secured Leverage Ratio" shall mean, on any date, the ratio of the
sum of the outstanding principal amount of Loans and other senior secured
Indebtedness of the Borrower and its Subsidiaries on a consolidated basis on
such date to Consolidated EBITDA for the period of four consecutive fiscal
quarters most recently ended on or prior to such date.

     "Specified Hedging Agreement" shall mean any Hedging Agreement entered into
by the Borrower and any Lender or affiliate thereof.

     "Sponsor" shall mean Warburg Pincus Private Equity VIII, L.P., Warburg
Pincus International Partners, L.P., Soros Private Equity Investors LP and their
respective Affiliates.

     "Subordinated Bridge Loans" shall mean the subordinated bridge loans made
to the Borrower pursuant to the Subordinated Bridge Loan Agreement.

     "Subordinated Bridge Loan Agreement" shall mean the Term Loan Agreement
dated as of the date hereof among the Borrower, Holdings, the lenders from time
to time party thereto and JPMCB, as administrative agent, together with all
instruments and other agreements entered into by the Borrower, Holdings or any
guarantors thereof in connection therewith.

     "Subordinated Indebtedness" shall mean Indebtedness of the Borrower (i)
which does not require the issuer thereof or any other obligor thereon or any
Subsidiary thereof to maintain any specified financial condition or performance
(other than as a condition to the taking of certain actions), (ii) which is
unsecured, (iii) which contains no scheduled principal payments prior to the
date which is six months

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                                                                               24


after the Term Loan Termination Date and no mandatory prepayments other than
customary asset sale and change of control prepayments (the terms of which
provide that the Obligations shall be paid prior to any such prepayment of such
Indebtedness) and (iv) which contains subordination provisions reasonably
satisfactory to the Administrative Agent, together with any exchange notes or
any replacement notes issued under the applicable Subordinated Indebtedness
Agreement. Subordinated Indebtedness may be issued only if (x) no Default or
Event of Default has occurred or will result therefrom and (ii) the Borrower
will be in Pro Forma Compliance after giving effect thereto.

     "Subordinated Indebtedness Agreement" shall mean the indenture, note
purchase agreement, loan agreement or similar agreement entered into by the
Borrower and certain of the Guarantors in connection with the issuance of the
Subordinated Indebtedness or Subordinated Mezzanine Indebtedness, together with
all instruments and other agreements entered into by the Borrower or such
Guarantor in connection therewith.

     "Subordinated Mezzanine Indebtedness" shall mean Indebtedness issued in a
mezzanine financing transaction that satisfies the criteria for Subordinated
Indebtedness except that (i) such Indebtedness may be secured by the Collateral
to the extent permitted by Section 6.2(p) and (ii) such Indebtedness may contain
financial maintenance covenants of the types, and calculated in the manner of,
Sections 6.10, 6.11 and 6.12 (and each such covenant level shall be at least
0.5x to 1.0 more favorable to the Borrower than the applicable covenant level
required by this Agreement).

     "subsidiary" shall mean, with respect to any person (herein referred to as
the "parent"), any corporation, partnership, association or other business
entity of which securities or other ownership interests representing more than
50% of the equity or more than 50% of the ordinary voting power or more than 50%
of the general partnership interests are, at the time any determination is being
made, owned, controlled or held by the parent or one or more subsidiaries of the
parent or a combination thereof.

     "Subsidiary" shall mean any subsidiary of the Borrower.

     "Subsidiary Guarantor" shall mean each Subsidiary listed on Schedule
1.1(a), and each other Subsidiary that is or becomes a party to the Guarantee
and Collateral Agreement.

     "Swingline Commitment" shall mean the commitment of the Swingline Lender to
make loans pursuant to Section 2.21, as the same may be reduced from time to
time pursuant to Section 2.9 or 2.21.

     "Swingline Exposure" shall mean at any time the aggregate principal amount
at such time of all outstanding Swingline Loans. The Swingline Exposure of any
Revolving Credit Lender at any time shall equal its Pro Rata Percentage of the
aggregate Swingline Exposure at such time.

     "Swingline Lender" shall mean JPMorgan Chase Bank, in its capacity as
lender of Swingline Loans hereunder.

     "Swingline Loan" shall mean any loan made by the Swingline Lender pursuant
to Section 2.21.

     "Syndication Agent" shall have the meaning assigned to such term in the
preamble hereto.

     "Synthetic Lease" shall mean, as to any person, any lease (including leases
that may be terminated by the lessee at any time) of any property (whether real,
personal or mixed) (a) that is accounted for as an operating lease under GAAP
and (b) in respect of which the lessee retains or obtains ownership of the
property so leased for U.S. federal income tax purposes, other than any such
lease under which such person is the lessor.

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                                                                              25


     "Synthetic Lease Obligations" shall mean, as to any person, an amount equal
to the sum of (a) the obligations of such person to pay rent or other amounts
under any Synthetic Lease which are attributable to principal and, without
duplication, (b) the amount of any purchase price payment under any Synthetic
Lease assuming the lessee exercises the option to purchase the leased property
at the end of the lease term.

     "Synthetic Purchase Agreement" shall mean any swap, derivative or other
agreement or combination of agreements pursuant to which Holdings, the Borrower
or any Subsidiary is or may become obligated to make (a) any payment in
connection with a purchase by any third party from a person other than Holdings,
the Borrower or any Subsidiary of any Equity Interest or Restricted Indebtedness
of Holdings, the Borrower or a Subsidiary or (b) any payment (other than on
account of a permitted purchase by it of any Equity Interest or Restricted
Indebtedness) the amount of which is determined by reference to the price or
value at any time of any Equity Interest or Restricted Indebtedness of Holdings,
the Borrower or a Subsidiary; provided, that no phantom stock or similar plan
providing for payments only to current or former directors, officers or
employees of Holdings, the Borrower or the Subsidiaries (or to their heirs or
estates) shall be deemed to be a Synthetic Purchase Agreement.

     "Taxes" shall mean any and all present or future taxes, levies, imposts,
duties, deductions, charges, liabilities or withholdings imposed by any
Governmental Authority.

     "Tax Payments" shall mean net payments in cash by the Loan Parties in
respect of Taxes pursuant to the Tax Sharing Agreement.

     "Tax Sharing Agreement" shall mean the Tax Sharing Agreement dated as of
the Closing Date among Holdings, Parent, the Borrower and certain Subsidiaries.

     "Term Loan" shall have the meaning assigned to such term in Section 2.1(a).
Unless the context shall otherwise require, the term "Term Loans" shall include
Incremental Term Loans.

     "Term Loan Borrowing" shall mean a Borrowing comprised of Term Loans.

     "Term Loan Commitment" shall mean, with respect to each Lender, the
commitment of such Lender to make Term Loans hereunder as set forth on Schedule
2.1, or in the Assignment and Assumption pursuant to which such Lender assumed
its Term Loan Commitment, as applicable, as the same may be (i) reduced from
time to time pursuant to Section 2.9 and (ii) reduced or increased from time to
time pursuant to assignments by or to such Lender pursuant to Section 9.4. The
original aggregate amount of the Term Loan Commitments is $75,000,000.

     "Term Loan Maturity Date" shall mean November 5, 2010.

     "Term Percentage": as to any Lender at any time, the percentage which such
Lender's Term Loan Commitment then constitutes of the aggregate Term Loan
Commitments (or, at any time after the Closing Date, the percentage which the
principal amount of such Lender's Term Loan then outstanding constitutes of the
aggregate principal amount of the Term Loans then outstanding).

      "Total Revolving Credit Commitment" shall mean, at any time, the aggregate
amount of the Revolving Credit Commitments, as in effect at such time. The
initial Total Revolving Credit Commitment is $25,000,000.

     "Trading With the Enemy Act" shall have the meaning assigned to such term
in Section 3.26.

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                                                                              26


     "Transactions" shall mean, collectively, (a) the execution, delivery and
performance by Holdings and the Borrower of the Acquisition Agreement and the
consummation of the Acquisition and the Merger, (b) the execution, delivery and
performance by the Loan Parties of the Loan Documents to which they are a party
and, in the case of the Borrower, the making of the initial Borrowings
hereunder, (c) the execution, delivery and performance by the Loan Parties of
the Subordinated Bridge Loan Agreement and related documents to which they are a
party, (d) the repayment of all amounts outstanding or due under, and the
termination of, the Existing Credit Agreement, (e) the Holdings Equity
Contribution and (e) the payment of related fees and expenses.

     "Type", when used in respect of any Loan or Borrowing, shall refer to the
Rate by reference to which interest on such Loan or on the Loans comprising such
Borrowing is determined. For purposes hereof, the term "Rate" shall include the
Eurodollar Rate and the Alternate Base Rate.

     "Uniform Customs" shall have the meaning assigned to such term in Section
9.7.

     "wholly owned Subsidiary" of any person shall mean a subsidiary of such
person of which securities (except for directors' qualifying shares and other de
minimis ownership interests required to be owned under foreign law by local
residents) or other ownership interests representing 100% of the Equity
Interests are, at the time any determination is being made, owned, controlled or
held by such person or one or more wholly owned Subsidiaries of such person or
by such person and one or more wholly owned Subsidiaries of such person.

     "Withdrawal Liability" shall mean liability to a Multiemployer Plan as a
result of a complete or partial withdrawal from such Multiemployer Plan, as such
terms are defined in Part I of Subtitle E of Title IV of ERISA.

     Section 1.2. Terms Generally. The definitions in Section 1.1 shall apply
equally to both the singular and plural forms of the terms defined. Whenever the
context may require, any pronoun shall include the corresponding masculine,
feminine and neuter forms. The words "include", "includes" and "including" shall
be deemed to be followed by the phrase "without limitation". The word "will"
shall be construed to have the same meaning and effect as the word "shall"; and
the words "asset" and "property" shall be construed as having the same meaning
and effect and to refer to any and all tangible and intangible assets and
properties, including cash, securities, accounts and contract rights. All
references herein to Articles, Sections, Exhibits and Schedules shall be deemed
references to Articles and Sections of, and Exhibits and Schedules to, this
Agreement unless the context shall otherwise require. Except as otherwise
expressly provided herein, (a) any reference in this Agreement to any Loan
Document shall mean such document as amended, restated, supplemented or
otherwise modified from time to time and (b) all terms of an accounting or
financial nature shall be construed in accordance with GAAP, as in effect from
time to time; provided, however, that if, before or after any change in GAAP
occurs, the Borrower notifies the Administrative Agent that the Borrower wishes
to amend any covenant in Article VI or any related definition to eliminate the
effect of any such change in GAAP occurring after the date of this Agreement on
the operation of such covenant (or if the Administrative Agent notifies the
Borrower that the Required Lenders wish to amend Article VI or any related
definition for such purpose), then the Borrower's compliance with such covenant
(and the computations made for purposes of determining the Applicable
Percentage) shall be determined on the basis of GAAP in effect immediately
before the relevant change in GAAP became effective, until either such notice is
withdrawn or such covenant is amended in a manner satisfactory to the Borrower
and the Required Lenders.

     Section 1.3. Pro Forma Calculations. With respect to any period during
which any Permitted Acquisition, the HealthScribe Acquisition or any Asset Sale
occurs as permitted pursuant to the terms hereof, the Leverage

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                                                                              27


Ratio and the Interest Coverage Ratio shall be calculated with respect to such
period and such Permitted Acquisition, the HealthScribe Acquisition or such
Asset Sale on a Pro Forma Basis.

     Section 1.4. Classification of Loans and Borrowings. For purposes of this
Agreement, Loans may be classified and referred to by Class (e.g., a "Revolving
Loan") or by Type (e.g., a "Eurodollar Loan") or by Class and Type (e.g., a
"Eurodollar Revolving Loan"). Borrowings also may be classified and referred to
by Class (e.g., a "Revolving Borrowing") or by Type (e.g., a "Eurodollar
Borrowing") or by Class and Type (e.g., a "Eurodollar Revolving Borrowing").

                                    ARTICLE II

                                   The Credits

     Section 2.1. Commitments. (a) Subject to the terms and conditions and
relying upon the representations and warranties herein set forth, each Lender
agrees, severally and not jointly, (i) to make a term loan to the Borrower in
Dollars (a "Term Loan") on the Closing Date in a principal amount not to exceed
its Term Loan Commitment and (ii) to make Revolving Loans to the Borrower in
Dollars, at any time and from time to time on or after the date hereof and until
the earlier of the Revolving Credit Maturity Date and the termination of the
Revolving Credit Commitment of such Lender in accordance with the terms hereof,
in an aggregate principal amount at any time outstanding that will not result in
such Lender's Revolving Credit Exposure exceeding such Lender's Revolving Credit
Commitment. Within the limits set forth in clause (ii) of the preceding sentence
and subject to the terms, conditions and limitations set forth herein, the
Borrower may borrow, pay or prepay and reborrow Revolving Loans. Amounts paid or
prepaid in respect of Term Loans may not be reborrowed.

     (b) Incremental Term Loans. Each Lender having an Incremental Term Loan
Commitment hereby agrees, severally and not jointly, on the terms and subject to
the conditions set forth herein and in the applicable Incremental Term Loan
Assumption Agreement and in reliance on the representations and warranties set
forth herein and in the other Loan documents, to make Incremental Term Loans to
the Borrower, in an aggregate principal amount not to exceed its Incremental
Term Loan Commitment. Amounts paid or prepaid in respect of Incremental Term
Loans may not be reborrowed.

     Section 2.2. Loans. (a) Each Loan (other than Swingline Loans) shall be
made as part of a Borrowing consisting of Loans made by the Lenders ratably in
accordance with their applicable Commitments; provided, however, that the
failure of any Lender to make any Loan shall not in itself relieve any other
Lender of its obligation to lend hereunder (it being understood, however, that
no Lender shall be responsible for the failure of any other Lender to make any
Loan required to be made by such other Lender). Except for Loans deemed made
pursuant to Section 2.2(f) and Swingline Loans, the Loans comprising any
Borrowing shall be in an aggregate principal amount that is (i) (A) in the case
of a Revolving Borrowing, an integral multiple of $1,000,000 and not less than
$1,000,000 and (B) in the case of a Term Loan Borrowing or an Incremental Term
Loan Borrowing, an integral multiple of $1,000,000 and not less than $5,000,000
(except with respect to any Incremental Term Loan Borrowing, to the extent
otherwise provided in the related Incremental Term Loan Assumption Agreement) or
(ii) in the case of any Borrowing, equal to the remaining available balance of
the applicable Commitments.

     (b) Subject to Section 2.8, each Borrowing shall be comprised entirely of
Eurodollar Loans or ABR Loans, as the Borrower may request pursuant to Section
2.3. Each Lender may at its option make any Eurodollar Loan by causing any
domestic or foreign branch or Affiliate of such Lender to make such Loan;
provided, that any exercise of such option shall not affect the obligation of
the Borrower to repay such Loan in accordance with the terms of this Agreement.
Borrowings of more than one Type may be outstanding at the same time; provided,
however, that the Borrower shall not be entitled to request any

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                                                                               28


Borrowing that, if made, would result in more than ten (10) Eurodollar
Borrowings outstanding hereunder at any time. For purposes of the foregoing,
Borrowings having different Interest Periods, regardless of whether they
commence on the same date, shall be considered separate Borrowings.

     (c) Except with respect to Loans made pursuant to Section 2.2(f) and
Swingline Loans, each Lender shall make each Loan to be made by it hereunder on
the proposed date thereof by wire transfer of immediately available funds to the
Funding Office not later than 12:00 (noon), New York City Time, and the
Administrative Agent shall promptly transfer the amounts so received to the
account designated by the Borrower in the applicable Borrowing Request or, if a
Borrowing shall not occur on such date because any condition precedent herein
specified shall not have been met, return the amounts so received to the
respective Lenders.

     (d) Unless the Administrative Agent shall have received notice from a
Lender prior to the date of any Borrowing that such Lender will not make
available to the Administrative Agent such Lender's portion of such Borrowing,
the Administrative Agent may assume that such Lender has made such portion
available to the Administrative Agent on the date of such Borrowing in
accordance with paragraph (c) above and the Administrative Agent may, in
reliance upon such assumption, make available to the Borrower on such date a
corresponding amount. If the Administrative Agent shall have so made funds
available then, to the extent that such Lender shall not have made such portion
available to the Administrative Agent, such Lender and the Borrower severally
agree to repay to the Administrative Agent forthwith on demand such
corresponding amount together with interest thereon, for each day from the date
such amount is made available to the Borrower until the date such amount is
repaid to the Administrative Agent at (i) in the case of the Borrower, the
interest rate applicable at the time to the Loans comprising such Borrowing and
(ii) in the case of such Lender, a rate determined by the Administrative Agent
to represent its cost of overnight or short-term funds (which determination
shall be conclusive absent manifest error). If such Lender shall repay to the
Administrative Agent such corresponding amount, such amount shall constitute
such Lender's Loan as part of such Borrowing for purposes of this Agreement.

     (e) Notwithstanding any other provision of this Agreement, the Borrower
shall not be entitled to request any Revolving Credit Borrowing if the Interest
Period requested with respect thereto would end after the Revolving Credit
Maturity Date.

     (f) If the Issuing Bank shall not have received from the Borrower the
payment required to be made by Section 2.22(e) within the time specified in such
Section, the Issuing Bank will promptly notify the Administrative Agent of the
L/C Disbursement and the Administrative Agent will promptly notify each
Revolving Credit Lender of such L/C Disbursement and its Pro Rata Percentage
thereof. Each Revolving Credit Lender shall pay by wire transfer of immediately
available funds to the Administrative Agent not later than 2:00 p.m., New York
City time, on such date (or, if such Revolving Credit Lender shall have received
such notice later than 12:00 (noon), New York City time, on any day, not later
than 10:00 a.m., New York City time, on the immediately following Business Day),
an amount equal to such Lender's Pro Rata Percentage of such L/C Disbursement
(it being understood that such amount shall be deemed to constitute an ABR
Revolving Loan of such Lender and such payment shall be deemed to have reduced
the L/C Exposure), and the Administrative Agent will promptly pay to the Issuing
Bank amounts so received by it from the Revolving Credit Lenders. The
Administrative Agent will promptly pay to the Issuing Bank any amounts received
by it from the Borrower pursuant to Section 2.22(e) prior to the time that any
Revolving Credit Lender makes any payment pursuant to this paragraph (f); any
such amounts received by the Administrative Agent thereafter will be promptly
remitted by the Administrative Agent to the Revolving Credit Lenders that shall
have made such payments and to the Issuing Bank, as their interests may appear.
If any Revolving Credit Lender shall not have made its Pro Rata Percentage of
such L/C Disbursement available to the Administrative Agent as provided above,
such Lender and the

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                                                                               29


Borrower severally agree to pay interest on such amount, for each day from and
including the date such amount is required to be paid in accordance with this
paragraph to but excluding the date such amount is paid, to the Administrative
Agent for the account of the Issuing Bank at (i) in the case of the Borrower, a
rate per annum equal to the interest rate applicable to Revolving Loans pursuant
to Section 2.6(a), and (ii) in the case of such Lender, for the first such day,
the Federal Funds Effective Rate, and for each day thereafter, the Alternate
Base Rate.

     Section 2.3. Borrowing Procedure. In order to request a Borrowing (other
than a Swingline Loan or a deemed Borrowing pursuant to Section 2.2(f), as to
which this Section 2.3 shall not apply), the Borrower shall hand deliver or fax
to the Administrative Agent (or give telephonic notice promptly confirmed by
written notice) a duly completed Borrowing Request (a) in the case of a
Eurodollar Borrowing, not later than 12:00 (noon), New York City Time, three
Business Days before a proposed Borrowing, and (b) in the case of an ABR
Borrowing, not later than 12:00 (noon), New York City time, one Business Day
before a proposed Borrowing. Each Borrowing Request shall be irrevocable, shall
be signed by or on behalf of the Borrower and shall specify the following
information: (i) whether the Borrowing then being requested is to be a Term Loan
Borrowing, an Incremental Term Loan Borrowing or a Revolving Credit Borrowing,
and whether such Borrowing is to be a Eurodollar Borrowing or an ABR Borrowing
(provided, that until the Administrative Agent shall have notified the Borrower
that the primary syndication of the Commitment has been completed (which notice
shall be given as promptly as practicable and, in any event, within 7 days after
the Closing Date), the Borrower shall not be permitted to request a Eurodollar
Borrowing); (ii) the date of such Borrowing (which shall be a Business Day);
(iii) the number and location of the account to which funds are to be disbursed;
(iv) the amount of such Borrowing; and (v) if such Borrowing is to be a
Eurodollar Borrowing, the Interest Period with respect thereto; provided,
however, that, notwithstanding any contrary specification in any Borrowing
Request, each requested Borrowing shall comply with the requirements set forth
in Section 2.2. If no election as to the Type of Borrowing is specified in any
such notice, then the requested Borrowing shall be an ABR Borrowing. If no
Interest Period with respect to any Eurodollar Borrowing is specified in any
such notice, then the Borrower shall be deemed to have selected an Interest
Period of one month's duration. The Administrative Agent shall promptly advise
the applicable Lenders of any notice given pursuant to this Section 2.3 (and the
contents thereof), and of each Lender's portion of the requested Borrowing.

     Section 2.4. Evidence of Debt; Repayment of Loans. (a) The Borrower hereby
unconditionally promises to pay to each Lender, through the Administrative
Agent, (i) the principal amount of each Term Loan of such Lender as provided in
Section 2.11 and (ii) the then unpaid principal amount of each Revolving Loan of
such Lender on the Revolving Credit Maturity Date. The Borrower hereby promises
to pay to the Swingline Lender the then unpaid principal amount of each
Swingline Loan on the Revolving Credit Maturity Date.

     (b) Each Lender shall maintain in accordance with its usual practice an
account or accounts evidencing the indebtedness of the Borrower to such Lender
resulting from each Loan made by such Lender from time to time, including the
amounts of principal and interest payable and paid to such Lender from time to
time under this Agreement.

     (c) The Administrative Agent shall maintain accounts in which it will
record (i) the amount of each Loan made hereunder, the Type thereof and, if
applicable, the Interest Period applicable thereto, (ii) the amount of any
principal or interest due and payable or to become due and payable from the
Borrower to each Lender hereunder and (iii) the amount of any sum received by
the Administrative Agent hereunder from the Borrower or any Guarantor and each
Lender's share thereof.

     (d) The entries made in the accounts maintained pursuant to paragraphs (b)
and (c) above shall be prima facie evidence of the existence and amounts of the
obligations therein recorded; provided,

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                                                                              30


however, that the failure of any Lender or the Administrative Agent to maintain
such accounts or any error therein shall not in any manner affect the
obligations of the Borrower to repay the Loans in accordance with their terms.

     (e) Any Lender may request that Loans made by it hereunder be evidenced by
a promissory note. In such event, the Borrower shall execute and deliver to such
Lender a promissory note payable to such Lender and its registered assigns and
in a form and substance reasonably acceptable to the Administrative Agent and
the Borrower. Notwithstanding any other provision of this Agreement, in the
event any Lender shall request and receive such a promissory note, the interests
represented by such note shall at all times (including after any assignment of
all or part of such interests pursuant to Section 9.4) be represented by one or
more promissory notes payable to the payee named therein or its registered
assigns.

     Section 2.5. Fees. (a) The Borrower agrees to pay to each Lender, through
the Administrative Agent, on the last Business Day of March, June, September and
December in each year and on each date on which any Commitment of such Lender
shall expire or be terminated as provided herein, a commitment fee (a
"Commitment Fee") equal to 0.50% per annum on the daily unused amount of the
Commitments of such Lender (other than the Swingline Commitment) during the
preceding quarter (or other period commencing with the date hereof or ending
with the Revolving Credit Maturity Date or the date on which the Commitments of
such Lender shall expire or be terminated); provided that any commitment fee
accrued with respect to any of the Commitments of a Defaulting Lender during the
period prior to the time such Lender became a Defaulting Lender and unpaid at
such time shall not be payable by the Borrower so long as such Lender shall be a
Defaulting Lender except to the extent that such commitment fee shall otherwise
have been due and payable by the Borrower prior to such time; and provided,
further that no commitment fee shall accrue on any of the Commitments of a
Defaulting Lender so long as such Lender shall be a Defaulting Lender. All
Commitment Fees shall be computed on the basis of the actual number of days
elapsed in a year of 360 days. The Commitment Fee due to each Lender shall
commence to accrue on the date hereof and shall cease to accrue on the date on
which the Commitment of such Lender shall expire or be terminated as provided
herein. For purposes of calculating Commitment Fees only, no portion of the
Revolving Credit Commitments shall be deemed utilized as a result of outstanding
Swingline Loans.

     (b) The Borrower agrees to pay to the Administrative Agent, for its own
account, the administration fees set forth in the Fee Letter at the times and in
the amounts specified therein (the "Administrative Agent Fees").

     (c) The Borrower agrees to pay (i) to each Revolving Credit Lender, through
the Administrative Agent, on each Fee Payment Date a fee (an "L/C Participation
Fee") calculated on such Lender's Pro Rata Percentage of the daily aggregate L/C
Exposure (excluding the portion thereof attributable to unreimbursed L/C
Disbursements) during the preceding quarter (or shorter period commencing with
the date hereof or ending with the Revolving Credit Maturity Date or the date on
which all Letters of Credit have been canceled or have expired and the Revolving
Credit Commitments of all Lenders shall have been terminated) at a rate per
annum equal to the Applicable Percentage from time to time used to determine the
interest rate on Revolving Credit Borrowings comprised of Eurodollar Loans
pursuant to Section 2.6, and (ii) to the Issuing Bank, for its own account, a
fronting fee of 0.25% per annum on the undrawn and unexpired amount of each
Letter of Credit, payable quarterly in arrears on each Fee Payment Date after
the issuance date (the "Issuing Bank Fees"). All L/C Participation Fees and
Issuing Bank Fees shall be computed on the basis of the actual number of days
elapsed in a year of 360 days.

     (d) All Fees shall be paid in Dollars on the dates due, in immediately
available funds, to the Administrative Agent for distribution, if and as
appropriate, among the Lenders, except that the Issuing

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                                                                               31


Bank Fees shall be paid directly to the Issuing Bank. Once paid, none of the
Fees shall be refundable under any circumstances.

     Section 2.6. Interest on Loans. (a) Subject to the provisions of Section
2.7, the Loans comprising each ABR Borrowing, including each Swingline Loan,
shall bear interest (computed on the basis of the actual number of days elapsed
over a year of 365 or 366 days, as the case may be, when the Alternate Base Rate
is determined by reference to the Prime Rate and over a year of 360 days at all
other times and calculated from and including the date of such Borrowing to but
excluding the date of repayment thereof) at a rate per annum equal to the
Alternate Base Rate plus the Applicable Percentage in effect from time to time.

     (b) Subject to the provisions of Section 2.7, the Loans comprising each
Eurodollar Borrowing shall bear interest (computed on the basis of the actual
number of days elapsed over a year of 360 days) at a rate per annum equal to the
Eurodollar Rate for the Interest Period in effect for such Borrowing plus the
Applicable Percentage in effect from time to time.

     (c) In the event that at the close of business on any day after December
20, 2004 the Facilities are rated less than B1 by Moody's and B+ by S&P, each
Applicable Percentage set forth in the Pricing Grid and in the definition of
"Applicable Percentage" shall increase by .25% per annum for such day. Each
Applicable Percentage set forth in the Pricing Grid and in the definition of
"Applicable Percentage" shall increase by .25% for each day on which the
Facilities are not rated by each of Moody's and S&P. Each Applicable Percentage
set forth in the Pricing Grid and in the definition of "Applicable Percentage"
shall not increase by more than .25% per annum pursuant to this paragraph (c).

     (d) Interest on each Loan shall be payable to the applicable Lenders,
through the Administrative Agent, on the Interest Payment Dates applicable to
such Loan except as otherwise provided in this Agreement. The applicable
Alternate Base Rate or Eurodollar Rate for each Interest Period or day within an
Interest Period, as the case may be, shall be determined by the Administrative
Agent, and such determination shall be conclusive absent manifest error.

     Section 2.7. Default Interest. Any amount (whether of principal, interest,
Fees or otherwise) not paid when due hereunder or under any other Loan Document
shall bear interest, to the extent permitted by law (after as well as before
judgment), payable on demand, (a) in the case of principal, at the rate
otherwise applicable thereto pursuant to Section 2.6 plus 2.00% per annum and
(b) in all other cases, at a rate per annum (computed on the basis of the actual
number of days elapsed over a year of 365 or 366 days, as the case may be, when
determined by reference to the Prime Rate and over a year of 360 days at all
other times) equal to the rate that would be applicable to an ABR Term Loan plus
2.00% per annum.

     Section 2.8. Alternate Rate of Interest. In the event, and on each
occasion, that on the day two Business Days prior to the commencement of any
Interest Period for a Eurodollar Borrowing the Administrative Agent shall have
determined that dollar deposits in the principal amounts of the Loans comprising
such Borrowing are not generally available in the London interbank market, or
that the rates at which such dollar deposits are being offered will not
adequately and fairly reflect the cost to a majority in interest of the Lenders
participating or to participate in such Loan of making or maintaining its
Eurodollar Loan during such Interest Period, or that reasonable means do not
exist for ascertaining the Eurodollar Rate, the Administrative Agent shall, as
soon as practicable thereafter, give written or fax notice of such determination
to the Borrower and the Lenders. In the event of any such determination, until
the Administrative Agent shall have advised the Borrower and the Lenders that
the circumstances giving rise to such notice no longer exist, any request by the
Borrower for a Eurodollar Borrowing pursuant to Section 2.3 or 2.10 shall be
deemed to be a request for an ABR Borrowing. Each determination by the
Administrative Agent under this Section 2.8 shall be conclusive absent manifest
error.

<PAGE>

                                                                              32


     Section 2.9. Termination and Reduction of Commitments. (a) The Term Loan
Commitments shall automatically terminate at 5:00 p.m., New York City time, on
the Closing Date. The Revolving Credit Commitments, the Swingline Commitment and
the L/C Commitment shall automatically terminate on the Revolving Credit
Maturity Date. Notwithstanding the foregoing, all the Commitments shall
automatically terminate at 5:00 p.m., New York City time, on December 31, 2004,
if the initial Credit Event shall not have occurred by such time.

     (b) Upon at least three Business Days' prior irrevocable written or fax
notice (or telephonic notice promptly confirmed by written notice) to the
Administrative Agent, the Borrower may at any time in whole permanently
terminate, or from time to time in part permanently reduce, the Term Loan
Commitments or the Revolving Credit Commitments; provided, however, that (i)
each partial reduction of the Term Loan Commitments or the Revolving Credit
Commitments shall be in an integral multiple of $1,000,000 and in a minimum
amount of $1,000,000 and (ii) the Total Revolving Credit Commitment shall not be
reduced to an amount that is less than the Aggregate Revolving Credit Exposure
at the time.

     (c) Each reduction in the Term Loan Commitments or the Revolving Credit
Commitments hereunder shall be made ratably among the Lenders in accordance with
their respective applicable Commitments. The Borrower shall pay to the
Administrative Agent for the account of the applicable Lenders, on the date of
termination of the Commitments of any Class, all accrued and unpaid Commitment
Fees relating to such Class to but excluding the date of such termination.

     Section 2.10. Conversion and Continuation of Borrowings. The Borrower shall
have the right at any time upon prior irrevocable notice to the Administrative
Agent (a) not later than 12:00 (noon), New York City time, one Business Day
prior to conversion, to convert any Eurodollar Borrowing denominated in Dollars
into an ABR Borrowing, (b) not later than 12:00 (noon), New York City time,
three Business Days prior to conversion or continuation, to convert any ABR
Borrowing into a Eurodollar Borrowing denominated in Dollars or to continue any
Eurodollar Borrowing as a Eurodollar Borrowing for an additional Interest
Period, and (c) not later than 12:00 (noon), New York City Time, three Business
Days prior to conversion, to convert the Interest Period with respect to any
Eurodollar Borrowing to another permissible Interest Period, subject in each
case to the following:

          (i) until the Administrative Agent shall have notified the Borrower
     that the primary syndication of the Commitments has been completed (which
     notice shall be given as promptly as practicable and, in any event, within
     seven (7) days after the Closing Date), no ABR Borrowing may be converted
     into a Eurodollar Borrowing; provided, that after such seven-day (or
      shorter) period, each ABR Borrowing converted to a Eurodollar Borrowing
     shall have an initial Interest Period of thirty (30) days;

          (ii) each conversion or continuation shall be made pro rata among the
     Lenders in accordance with the respective principal amounts of the Loans
     comprising the converted or continued Borrowing;

          (iii) if less than all the outstanding principal amount of any
     Borrowing shall be converted or continued, then each resulting Borrowing
     shall satisfy the limitations specified in Sections 2.2(a) and 2.2(b)
     regarding the principal amount and maximum number of Borrowings of the
     relevant Type;

          (iv) each conversion shall be effected by each Lender and the
     Administrative Agent by recording for the account of such Lender the new
     Loan of such Lender resulting from such conversion and reducing the Loan
     (or portion thereof) of such Lender being converted by an

<PAGE>

                                                                               33


     equivalent principal amount; accrued interest on any Eurodollar Loan (or
     portion thereof) being converted shall be paid by the Borrower at the time
     of conversion;

          (v) if any Eurodollar Borrowing is converted at a time other than the
     end of the Interest Period applicable thereto, the Borrower shall pay, upon
     demand, any amounts due to the Lenders pursuant to Section 2.15; and

          (vi) after the occurrence and during the continuance of a Default
     specified in clause (b) or (c) of Article VII (without regard to any
     applicable grace period in such clause (c)), no outstanding Loan
     denominated in Dollars may be converted into, or continued as, a Eurodollar
     Loan.

     Each notice pursuant to this Section 2.10 shall be irrevocable and shall
refer to this Agreement and specify (i) the identity, currency denomination and
amount of the Borrowing that the Borrower requests be converted or continued,
(ii) whether such Borrowing is to be converted to or continued as a Eurodollar
Borrowing or an ABR Borrowing, (iii) if such notice requests a conversion, the
date of such conversion (which shall be a Business Day) and (iv) if such
Borrowing is to be converted to or continued as a Eurodollar Borrowing, the
Interest Period with respect thereto. If no Interest Period is specified in any
such notice with respect to any conversion to or continuation as a Eurodollar
Borrowing, the Borrower shall be deemed to have selected an Interest Period of
one month's duration. The Administrative Agent shall advise the Lenders of any
notice given pursuant to this Section 2.10 and of each Lender's portion of any
converted or continued Borrowing. If the Borrower shall not have given notice in
accordance with this Section 2.10 to continue any Eurodollar Borrowing into a
subsequent Interest Period (and shall not otherwise have given notice in
accordance with this Section 2.10 to convert such Borrowing), such Borrowing
shall, at the end of the Interest Period applicable thereto (unless repaid
pursuant to the terms hereof), automatically be converted into an ABR Borrowing.

     Section 2.11. Repayment of Term Loan Borrowings. (a) The Borrower shall pay
to the applicable Lenders, through the Administrative Agent, on the dates set
forth below, or if any such date is not a Business Day, on the next preceding
Business Day (each such date being called a "Repayment Date"), a principal
amount of the Term Loans (as adjusted from time to time pursuant to Sections
2.11(c), 2.12, 2.13(e) and 2.23(d)) equal to such Lender's Term Percentage,
multiplied by a percentage of the original aggregate principal amount of the
Term Loans, as set forth below (together in each case with accrued and unpaid
interest on the principal amount to be paid to but excluding the date of such
payment):

<TABLE>
<CAPTION>
     Repayment Date        Amount
     --------------        ------
<S>                        <C>
March 31, 2005              0.25%
June 30, 2005               0.25%
September 30, 2005          0.25%
December 31, 2005           0.25%
March 31, 2006              0.25%
June 30, 2006               0.25%
September 30, 2006          0.25%
December 31, 2006           0.25%
March 31, 2007              0.25%
June 30, 2007               0.25%
September 30, 2007          0.25%
December 31, 2007           0.25%
March 31, 2008              0.25%
June 30, 2008               0.25%
</TABLE>

<PAGE>

                                                                              34


<TABLE>
<CAPTION>
     Repayment Date        Amount
     --------------        ------
<S>                        <C>
September 30, 2008          0.25%
December 31, 2008           0.25%
March 31, 2009              0.25%
June 30, 2008               0.25%
September 30, 2009          0.25%
December 31, 2009           0.25%
March 31, 2010              0.25%
June 30, 2010               0.25%
September 30, 2010          0.25%
Term Loan Maturity Date    94.25%
</TABLE>

     (b) The Borrower shall pay to the Administrative Agent, for the account of
the Lenders, on each Incremental Term Loan Repayment Date, a principal amount of
the Other Term Loans (as adjusted from time to time pursuant to Sections
2.11(c), 2.12 and 2.13(e)) equal to the amount set forth for such date in the
Incremental Term Loan Assumption Agreement, together in each case with accrued
and unpaid interest on the principal amount to be paid to but excluding the date
of such payment.

     (c) In the event and on each occasion that any Term Loan Commitment (other
than an Incremental Term Loan Commitment) shall be reduced or shall expire or
terminate other than as a result of the making of a Term Loan, the installments
payable on each Repayment Date shall be reduced pro rata by an aggregate amount
equal to the amount of such reduction, expiration or termination.

     (d) To the extent not previously paid, all Term Loans shall be due and
payable on the Term Loan Maturity Date and all Incremental Term Loans shall be
due and payable on the Incremental Term Loan Maturity Date, together in each
case with accrued and unpaid interest on the principal amount to be paid to but
excluding the date of payment.

     (e) All repayments pursuant to this Section 2.11 shall be subject to
Section 2.15, but shall otherwise be without premium or penalty.

     Section 2.12. Optional Prepayments. (a) The Borrower shall have the right
at any time and from time to time to prepay any Borrowing, in whole or in part,
upon at least three Business Days' prior written or fax notice (or telephonic
notice promptly confirmed by written notice) in the case of Eurodollar Loans, or
written or fax notice (or telephonic notice promptly confirmed by written
notice) at least one Business Day prior to the date of prepayment in the case of
ABR Loans, to the Administrative Agent before 12:00 (noon), New York City Time;
provided, however, that each partial prepayment of Loans denominated in Dollars
shall be in an amount that is an integral multiple of $100,000 and not less than
$500,000.

     (b) Optional prepayments of Term Loans shall be allocated ratably between
the Term Loans and the Other Term Loans, if any, and shall be applied first, in
chronological order to the installments of principal in respect of the Term
Loans and Other Term Loans scheduled to be paid within 12 months after such
optional prepayment and second, pro rata against the remaining scheduled
installments of principal due in respect of the Term Loans and Other Term Loans.

     (c) Each notice of prepayment shall specify the prepayment date and the
principal amount and currency denomination of each Borrowing (or portion
thereof) to be prepaid, shall be irrevocable and shall commit the Borrower to
prepay such Borrowing by the amount stated therein on the date stated therein.
All prepayments under this Section 2.12 shall be subject to Section 2.15 but
otherwise without premium or penalty. All prepayments under this Section 2.12
shall be accompanied by accrued and

<PAGE>

                                                                              35


unpaid interest on the principal amount to be prepaid to but excluding the date
of payment; provided, however, that in the case of a prepayment of an ABR
Revolving Loan or a Swingline Loan that is not made in connection with a
termination of the Revolving Credit Commitments, the accrued and unpaid interest
on the principal amount prepaid shall be payable on the next scheduled Interest
Payment Date with respect to such ABR Revolving Loan or Swingline Loan.

     Section 2.13. Mandatory Prepayments. (a) In the event of any termination of
all the Revolving Credit Commitments, the Borrower shall, on the date of such
termination, repay or prepay all its outstanding Revolving Credit Borrowings and
all outstanding Swingline Loans and replace all outstanding Letters of Credit.
If as a result of any partial reduction of the Revolving Credit Commitments the
Aggregate Revolving Credit Exposure would exceed the Total Revolving Credit
Commitment after giving effect thereto, then the Borrower shall, on the date of
such reduction, repay or prepay Revolving Credit Borrowings or Swingline Loans
(or a combination thereof) and/or replace outstanding Letters of Credit in an
amount sufficient to eliminate such excess.

     (b) Not later than the third Business Day following the completion of any
Asset Sale or Recovery Event, the Borrower shall apply 100% of the Net Cash
Proceeds received with respect thereto to prepay outstanding Term Loans and
Other Term Loans in accordance with Section 2.13(f).

     (c) No later than the earlier of (i) 105 days after the end of each fiscal
year of the Borrower, commencing with the fiscal year ending on December 31,
2006, and (ii) the date on which the financial statements with respect to such
period are delivered pursuant to Section 5.4(a), the Borrower shall prepay
outstanding Term Loans and Other Term Loans in accordance with Section 2.13(f)
in an aggregate principal amount equal to 50% of Excess Cash Flow for the fiscal
year then ended; provided, however, that in the event the Leverage Ratio at the
end of such fiscal year was equal to or less than 4.00 to 1.00, no such
prepayment shall be required.

     (d) In the event that any Loan Party or any subsidiary of a Loan Party
shall receive Net Cash Proceeds from the issuance or other disposition of
Indebtedness for money borrowed (or similar transaction evidenced by bonds,
debentures, notes or similar instruments) of any Loan Party or any subsidiary of
a Loan Party (other than Indebtedness for money borrowed (or similar transaction
evidenced by bonds, debentures, notes or similar instruments) permitted pursuant
to Section 6.1, except for Indebtedness incurred under Section 6.1(j), for which
a mandatory prepayment shall be required), the Borrower shall, substantially
simultaneously with (and in any event not later than the third Business Day next
following) the receipt of such Net Cash Proceeds by such Loan Party or such
subsidiary, apply an amount equal to 100% of such Net Cash Proceeds to prepay
outstanding Term Loans and Other Term Loans in accordance with Section 2.13(f).

     (e) In the event that Holdings or the Borrower shall receive Net Cash
Proceeds from the issuance or sale of Equity Interests of Holdings or the
Borrower (other than pursuant to an Excluded Equity Issuance), the Borrower
shall, substantially simultaneously with (and in any event not later than the
third Business Day next following) the receipt of such Net Cash Proceeds by
Holdings or the Borrower, apply an amount equal to 50% of such Net Cash Proceeds
to prepay outstanding Term Loans and Other Term Loans in accordance with Section
2.13(f); provided, however, that in the event the Leverage Ratio at the end of
the most recently ended fiscal quarter was equal to or less than 4.00 to 1.00,
no such prepayment shall be required.

     (f) Mandatory prepayments of outstanding Term Loans under this Agreement
shall be allocated ratably between the Term Loans and Other Term Loans, if any,
and shall be applied first, in chronological order to the installments of
principal in respect of the Term Loans and Other Term Loans scheduled to be paid
within 12 months after such mandatory prepayment and second, pro rata against
the

<PAGE>

                                                                              36


remaining scheduled installments of principal due in respect of the Term Loans
and Other Term Loans under Section 2.11.

     (g) The Borrower shall deliver to the Administrative Agent, at the time of
each prepayment required under this Section 2.13, (i) a certificate signed by a
Financial Officer of the Borrower setting forth in reasonable detail the
calculation of the amount of such prepayment and (ii) to the extent practicable,
at least three days prior written notice of such prepayment. Each notice of
prepayment shall specify the prepayment date, the Type of each Loan being
prepaid and the principal amount of each Loan (or portion thereof) to be
prepaid. All prepayments of Borrowings under this Section 2.13 shall be subject
to Section 2.15, but shall otherwise be without premium or penalty.

     Section 2.14. Reserve Requirements; Change in Circumstances.
(a) Notwithstanding any other provision of this Agreement, if any Change in Law
shall impose, modify or deem applicable any reserve, special deposit or similar
requirement against assets of, deposits with or for the account of or credit
extended by any Lender or the Issuing Bank (except any such reserve requirement
which is reflected in the Eurodollar Rate) or shall impose on such Lender or the
Issuing Bank or the London interbank market any other condition affecting this
Agreement or Eurodollar Loans made by such Lender or any Letter of Credit or
participation therein, and the result of any of the foregoing shall be to
increase the cost to such Lender or the Issuing Bank of making or maintaining
any Eurodollar Loan or increase the cost to any Lender of issuing or maintaining
any Letter of Credit or purchasing or maintaining a participation therein or to
reduce the amount of any sum received or receivable by such Lender or the
Issuing Bank hereunder (whether of principal, interest or otherwise), in each
case, by an amount deemed by such Lender or the Issuing Bank to be material,
then the Borrower will pay to such Lender or the Issuing Bank, as the case may
be, upon demand such additional amount or amounts as will compensate such Lender
or the Issuing Bank, as the case may be, for such additional costs incurred or
reduction suffered.

     (b) If any Lender or the Issuing Bank shall have determined that any
Change in Law regarding capital adequacy has or would have the effect of
reducing the rate of return on such Lender's or the Issuing Bank's capital or on
the capital of such Lender's or the Issuing Bank's holding company, if any, as a
consequence of this Agreement or the Loans made or participations in Letters of
Credit purchased by such Lender pursuant hereto or the Letters of Credit issued
by the Issuing Bank pursuant hereto to a level below that which such Lender or
the Issuing Bank or such Lender's or the Issuing Bank's holding company could
have achieved but for such Change in Law (taking into consideration such
Lender's or the Issuing Bank's policies and the policies of such Lender's or the
Issuing Bank's holding company with respect to capital adequacy) by an amount
deemed by such Lender or the Issuing Bank to be material, then from time to time
the Borrower shall pay to such Lender or the Issuing Bank, as the case may be,
such additional amount or amounts as will compensate such Lender or the Issuing
Bank or such Lender's or the Issuing Bank's holding company for any such
reduction suffered.

     (c) A certificate of a Lender or the Issuing Bank setting forth the amount
or amounts necessary to compensate such Lender or the Issuing Bank or its
holding company, as applicable, as specified in paragraph (a) or (b) above shall
be delivered to the Borrower and shall be conclusive absent manifest error. The
Borrower shall pay such Lender or the Issuing Bank the amount shown as due on
any such certificate delivered by it within 10 days after its receipt of the
same.

     (d) Failure or delay on the part of any Lender or the Issuing Bank to
demand compensation for any increased costs or reduction in amounts received or
receivable or reduction in return on capital shall not constitute a waiver of
such Lender's or the Issuing Bank's right to demand such compensation; provided,
that the Borrower shall not be under any obligation to compensate any Lender or
the Issuing Bank under paragraph (a) or (b) above with respect to increased
costs or reductions with respect to any period prior to the date that is 180
days prior to such request if such Lender or the Issuing Bank knew or

<PAGE>

                                                                              37


could reasonably have been expected to know of the circumstances giving rise to
such increased costs or reductions and of the fact that such circumstances would
result in a claim for increased compensation by reason of such increased costs
or reductions; provided, further, that the foregoing limitation shall not apply
to any increased costs or reductions arising out of the retroactive application
of any Change in Law within such 180-day period. The protection of this Section
shall be available to each Lender and the Issuing Bank regardless of any
possible contention of the invalidity or inapplicability of the Change in Law
that shall have occurred or been imposed.

     Section 2.15. Indemnity. The Borrower shall indemnify each Lender against
any loss or expense that such Lender may sustain or incur as a consequence of
(a) any event, other than a default by such Lender in the performance of its
obligations hereunder, which results in (i) such Lender receiving or being
deemed to receive any amount on account of the principal of any Eurodollar Loan
prior to the end of the Interest Period in effect therefor, (ii) the conversion
of any Eurodollar Loan to an ABR Loan, or the conversion of the Interest Period
with respect to any Eurodollar Loan, in each case other than on the last day of
the Interest Period in effect therefor, or (iii) any Eurodollar Loan to be made
by such Lender (including any Eurodollar Loan to be made pursuant to a
conversion or continuation under Section 2.10) not being made after notice of
such Loan shall have been given by the Borrower hereunder (any of the events
referred to in this clause (a) being called a "Breakage Event") or (b) any
default in the making of any payment or prepayment required to be made
hereunder. In the case of any Breakage Event, such loss shall include an amount
equal to the excess, as reasonably determined by such Lender, of (i) its cost of
obtaining funds for the Eurodollar Loan that is the subject of such Breakage
Event for the period from the date of such Breakage Event to the last day of the
Interest Period in effect (or that would have been in effect) for such Loan over
(ii) the amount of interest likely to be realized by such Lender in redeploying
the funds released or not utilized by reason of such Breakage Event for such
period, but such loss shall not, in any event, include any lost profit or loss
of applicable margin. A certificate of any Lender setting forth any amount or
amounts which such Lender is entitled to receive pursuant to this Section 2.15
shall be delivered to the Borrower and shall be conclusive absent manifest
error.

     Section 2.16. Pro Rata Treatment. Each Borrowing, each payment or
prepayment of principal of any Borrowing, each payment of interest on the Loans,
each payment of the Commitment Fees or the L/C Participation Fees, each
reduction of the Term Loan Commitments or the Revolving Credit Commitments and
each conversion of any Borrowing to or continuation of any Borrowing as a
Borrowing of any Type shall be allocated pro rata among the Lenders in
accordance with their respective applicable Commitments (or, if such Commitments
shall have expired or been terminated, in accordance with the respective
principal amounts of their outstanding Loans or participations in L/C
Disbursements, as applicable). Each Lender agrees that in computing such
Lender's portion of any Borrowing to be made hereunder, the Administrative Agent
may, in its discretion, round each Lender's percentage of such Borrowing to the
next higher or lower whole dollar amount.

     Section 2.17. Sharing of Setoffs. Each Lender agrees that if it shall,
through the exercise of a right of banker's lien, setoff or counterclaim against
the Borrower or any other Loan Party, or pursuant to a secured claim under
Section 506 of Title 11 of the United States Code or other security or interest
arising from, or in lieu of, such secured claim, received by such Lender under
any applicable bankruptcy, insolvency or other similar law or otherwise, or by
any other means, obtain payment (voluntary or involuntary) in respect of any
Loan or L/C Disbursement as a result of which the unpaid portion of its Loans
and participations in L/C Disbursements shall be proportionately less than the
unpaid portion of the Loans and participations in L/C Disbursements of any other
Lender, it shall be deemed simultaneously to have purchased from such other
Lender at face value, and shall promptly pay to such other Lender the purchase
price for, a participation in the Loans and L/C Exposure of such other Lender,
so that the aggregate unpaid amount of the Loans and L/C Exposure and
participations in Loans and L/C Exposure held by each Lender shall be in the
same proportion to the aggregate unpaid amount of all Loans and L/C Exposure
then outstanding as

<PAGE>

                                                                               38


the amount of its Loans and L/C Exposure prior to such exercise of banker's
lien, setoff or counterclaim or other event was to the amount of all Loans and
L/C Exposure outstanding prior to such exercise of banker's lien, setoff or
counterclaim or other event; provided, however, that if any such purchase or
purchases or adjustments shall be made pursuant to this Section 2.17 and the
payment giving rise thereto shall thereafter be recovered, such purchase or
purchases or adjustments shall be rescinded to the extent of such recovery and
the purchase price or prices or adjustment restored without interest. The
Borrower and Holdings expressly consent to the foregoing arrangements and agree
that any Lender holding a participation in a Loan or L/C Disbursement deemed to
have been so purchased may exercise any and all rights of banker's lien, setoff
or counterclaim with respect to any and all moneys owing by the Borrower and
Holdings to such Lender by reason thereof as fully as if such Lender had made a
Loan directly to the Borrower in the amount of such participation.

     Section 2.18. Payments. (a) The Borrower shall make each payment (including
principal of or interest on any Borrowing or any L/C Disbursement or any Fees or
other amounts) hereunder and under any other Loan Document not later than 12:00
(noon), New York City Time, on the date when due in Dollars and in immediately
available funds, without setoff, defense or counterclaim. Each such payment
(other than (i) Issuing Bank Fees, which shall be paid directly to the Issuing
Bank, and (ii) principal of and interest on Swingline Loans, which shall be paid
directly to the Swingline Lender except as otherwise provided in Section
2.21(e)) shall be made to the Administrative Agent at the Funding Office, or at
such other location as the Administrative Agent shall notify the Borrower from
time to time in accordance with Section 9.1. The Administrative Agent shall
distribute any such payments received by it for the account of any other person
to the appropriate recipient promptly following receipt thereof.

     (b) Except as otherwise expressly provided herein, whenever any payment
(including principal of or interest on any Borrowing or any Fees or other
amounts) hereunder or under any other Loan Document shall become due, or
otherwise would occur, on a day that is not a Business Day, such payment may be
made on the next succeeding Business Day, and such extension of time shall in
such case be included in the computation of interest or Fees, if applicable.

     Section 2.19. Taxes. (a) Any and all payments by or on account of any
obligation of the Borrower or any Loan Party hereunder or under any other Loan
Document shall be made free and clear of and without deduction for any
Indemnified Taxes or Other Taxes; provided, that if the Borrower or any Loan
Party shall be required to deduct any Indemnified Taxes or Other Taxes from such
payments, then (i) the sum payable shall be increased as necessary so that after
making all required deductions (including deductions applicable to additional
sums payable under this Section) the Administrative Agent or such Lender (as the
case may be) receives an amount equal to the sum it would have received had no
such deductions been made, (ii) the Borrower or such Loan Party shall make such
deductions and (iii) the Borrower or such Loan Party shall pay the full amount
deducted to the relevant Governmental Authority in accordance with applicable
law.

     (b) In addition, the Borrower shall pay any Other Taxes to the relevant
Governmental Authority in accordance with applicable law.

     (c) The Borrower shall indemnify the Administrative Agent and each Lender,
within 10 days after written demand therefor, for the full amount of any
Indemnified Taxes or Other Taxes paid by the Administrative Agent or such
Lender, as the case may be, on or with respect to any payment by or on account
of any obligation of the Borrower or any Loan Party hereunder or under any other
Loan Document (including Indemnified Taxes or Other Taxes imposed or asserted on
or attributable to amounts payable under this Section) and any penalties,
interest and reasonable expenses arising therefrom or with respect thereto
(other than penalties or interest attributable to (i) a failure or delay by the
Administrative Agent or such Lender, as applicable, in making such written
demand to the Borrower or (ii) the gross

<PAGE>

                                                                              39


negligence or willful misconduct of the Administrative Agent or such Lender, as
applicable), whether or not such Indemnified Taxes or Other Taxes were correctly
or legally imposed or asserted by the relevant Governmental Authority. A
certificate as to the amount of such payment or liability delivered to the
Borrower by a Lender, or by the Administrative Agent on its behalf or on behalf
of a Lender, shall be conclusive absent manifest error.

     (d) As soon as practicable after any payment of Indemnified Taxes or Other
Taxes by the Borrower or any other Loan Party to a Governmental Authority, the
Borrower shall deliver to the Administrative Agent the original or a certified
copy of a receipt issued by such Governmental Authority evidencing such payment,
a copy of the return reporting such payment or other evidence of such payment
reasonably satisfactory to the Administrative Agent.

     (e) Any Foreign Lender that is entitled to an exemption from or reduction
of withholding tax under the law of the jurisdiction in which the Borrower is
located, or any treaty to which such jurisdiction is a party, with respect to
payments under this Agreement shall deliver to the Borrower (with a copy to the
Administrative Agent), at the time or times prescribed by applicable law, such
properly completed and executed documentation prescribed by applicable law or
reasonably requested by the Borrower as will permit such payments to be made
without withholding or at a reduced rate.

     Section 2.20. Assignment of Commitments Under Certain Circumstances; Duty
to Mitigate. (a) In the event (i) any Lender or the Issuing Bank delivers a
certificate requesting compensation pursuant to Section 2.14, (ii) the Borrower
is required to pay any additional amount to any Lender or the Issuing Bank or
any Governmental Authority on account of any Lender or the Issuing Bank pursuant
to Section 2.19, (iii) any Lender becomes a Defaulting Lender or (iv) any Lender
refuses to consent to any amendment, waiver or other modification of any Loan
Document requested by the Borrower that requires the consent of a greater
percentage of the Lenders than the Required Lenders and such amendment, waiver
or other modification is consented to by the Required Lenders, the Borrower may,
at its sole expense and effort (including with respect to the processing and
recordation fee referred to in Section 9.4(b)), upon notice to such Lender or
the Issuing Bank and the Administrative Agent, require such Lender or the
Issuing Bank to transfer and assign, without recourse, representation or
warranty, except as to warranty as to its ownership of the assigned obligations
(in accordance with and subject to the restrictions contained in Section 9.4),
all of its interests, rights and obligations under this Agreement to an assignee
that shall assume such assigned obligations and, with respect to clause (iv)
above, shall consent to such requested amendment, waiver or other modification
of any Loan Document (which assignee may be another Lender, if a Lender accepts
such assignment); provided that (x) such assignment shall not conflict with any
law, rule or regulation or order of any court or other Governmental Authority
having jurisdiction, (y) the Borrower shall have received the prior written
consent of the Administrative Agent (and, if a Revolving Credit Commitment is
being assigned, of the Issuing Bank and the Swingline Lender), which consent
shall not unreasonably be withheld, and (z) the Borrower or such assignee shall
have paid to the affected Lender or the Issuing Bank in immediately available
funds an amount equal to the sum of the principal of and interest accrued to the
date of such payment on the outstanding Loans or L/C Disbursements of such
Lender or the Issuing Bank plus all Fees and other amounts accrued for the
account of such Lender or the Issuing Bank hereunder (including any amounts
under Section 2.14 and Section 2.15); provided, further, that, if prior to any
such transfer and assignment the circumstances or event that resulted in such
Lender's or the Issuing Bank's claim for compensation under Section 2.14 or the
amounts paid pursuant to Section 2.19, as the case may be, cease to cause such
Lender or the Issuing Bank to suffer increased costs or reductions in amounts
received or receivable or reduction in return on capital or cease to result in
amounts being payable under Section 2.19, as the case may be (including as a
result of any action taken by such Lender or the Issuing Bank pursuant to
paragraph (b) below), or if such Lender or the Issuing Bank shall waive its
right to claim further compensation under Section 2.14 in respect of such
circumstances or event or shall waive its right to further payments under
Section 2.19 in respect of such circumstances or event

<PAGE>

                                                                              40


or shall consent to the proposed amendment, waiver, consent or other
modification, as the case may be, then such Lender or the Issuing Bank shall not
thereafter be required to make any such transfer and assignment hereunder.

     (b) If (i) any Lender or the Issuing Bank shall request compensation under
Section 2.14 or (ii) the Borrower is required to pay any additional amount to
any Lender or the Issuing Bank or any Governmental Authority on account of any
Lender or the Issuing Bank, pursuant to Section 2.19, then such Lender or the
Issuing Bank shall use reasonable efforts (which shall not require such Lender
or the Issuing Bank to incur an unreimbursed loss or unreimbursed cost or
expense or otherwise take any action inconsistent with its internal policies or
legal or regulatory restrictions or suffer any disadvantage or burden deemed by
it to be significant) (x) to file any certificate or document reasonably
requested in writing by the Borrower or (y) to assign its rights and delegate
and transfer its obligations hereunder to another of its offices, branches or
Affiliates, if such filing or assignment would reduce its claims for
compensation under Section 2.14 or would reduce amounts payable pursuant to
Section 2.19, as the case may be, in the future. The Borrower hereby agrees to
pay all reasonable costs and expenses incurred by any Lender or the Issuing Bank
in connection with any such filing or assignment, delegation and transfer.

     Section 2.21. Swingline Loans. (a) Swingline Commitment. Subject to the
terms and conditions and relying upon the representations and warranties herein
set forth, the Swingline Lender agrees to make loans to the Borrower at any time
and from time to time on and after the Closing Date and until the earlier of the
Revolving Credit Maturity Date and the termination of the Revolving Credit
Commitments in accordance with the terms hereof, in an aggregate principal
amount at any time outstanding that will not result in (i) the aggregate
principal amount of all Swingline Loans exceeding $5,000,000 in the aggregate or
(ii) the Aggregate Revolving Credit Exposure, after giving effect to any
Swingline Loan, exceeding the Total Revolving Credit Commitment. Each Swingline
Loan shall be in a principal amount that is an integral multiple of $100,000 and
not less than $100,000. The Swingline Commitment may be terminated or reduced
from time to time as provided herein. Within the foregoing limits, the Borrower
may borrow, pay or prepay and reborrow Swingline Loans hereunder, subject to the
terms, conditions and limitations set forth herein.

     (b) Swingline Loan Borrowing Procedure. The Borrower shall notify the
Swingline Lender by fax, or by telephone (confirmed by fax), not later than
12:00 (noon), New York City time, on the day of a proposed Swingline Loan. Such
notice shall be delivered on a Business Day, shall be irrevocable and shall
refer to this Agreement and shall specify the requested date (which shall be a
Business Day) and amount of such Swingline Loan and the wire transfer
instructions for the account of the Borrower to which the proceeds of such
Swingline Loan should be transferred. The Swingline Lender shall promptly make
each Swingline Loan by wire transfer to the account specified by the Borrower in
such request.

     (c) Prepayment. The Borrower shall have the right at any time and from
time to time to prepay any Swingline Loan, in whole or in part, upon giving
written or fax notice (or telephonic notice promptly confirmed by written
notice) to the Swingline Lender and to the Administrative Agent before 12:00
(noon), New York City time on the date of prepayment at the Swingline Lender's
address for notices specified in Section 9.1.

     (d) Interest. Each Swingline Loan shall be an ABR Loan and, subject to
the provisions of Section 2.7, shall bear interest at the rate provided for the
ABR Revolving Loans as provided in Section 2.6(a).

     (e) Participations. The Swingline Lender may by written notice given to
the Administrative Agent not later than 11:00 a.m., New York City time, on any
Business Day require the Revolving Credit Lenders to acquire participations on
such Business Day in all or a portion of the Swingline Loans

<PAGE>

                                                                              41


outstanding. Such notice shall specify the aggregate amount of Swingline Loans
in which the Revolving Credit Lenders will participate. The Administrative Agent
will, promptly upon receipt of such notice, give notice to each Revolving Credit
Lender, specifying in such notice such Lender's Pro Rata Percentage of such
Swingline Loan or Loans. In furtherance of the foregoing, each Revolving Credit
Lender hereby absolutely and unconditionally agrees, upon receipt of notice as
provided above, to pay to the Administrative Agent, for the account of the
Swingline Lender, such Revolving Credit Lender's Pro Rata Percentage of such
Swingline Loan or Loans. Each Revolving Credit Lender acknowledges and agrees
that its obligation to acquire participations in Swingline Loans pursuant to
this paragraph is absolute and unconditional and shall not be affected by any
circumstance whatsoever, including the occurrence and continuance of a Default
or an Event of Default, and that each such payment shall be made without any
offset, abatement, withholding or reduction whatsoever. Each Revolving Credit
Lender shall comply with its obligation under this paragraph by wire transfer of
immediately available funds, in the same manner as provided in Section 2.2(c)
with respect to Loans made by such Lender (and Section 2.2(c) shall apply,
mutatis mutandis, to the payment obligations of the Lenders) and the
Administrative Agent shall promptly pay to the Swingline Lender the amounts so
received by it from the Lenders. The Administrative Agent shall notify the
Borrower of any participations in any Swingline Loan acquired pursuant to this
paragraph and thereafter payments in respect of such Swingline Loan shall be
made to the Administrative Agent and not to the Swingline Lender. Any amounts
received by the Swingline Lender from the Borrower (or other party on behalf of
the Borrower) in respect of a Swingline Loan after receipt by the Swingline
Lender of the proceeds of a sale of participations therein shall be promptly
remitted to the Administrative Agent; any such amounts received by the
Administrative Agent shall be promptly remitted by the Administrative Agent to
the Lenders that shall have made their payments pursuant to this paragraph and
to the Swingline Lender, as their interests may appear. The purchase of
participations in a Swingline Loan pursuant to this paragraph shall not relieve
the Borrower (or other party liable for obligations of the Borrower) of any
default in the payment thereof.

     Section 2.22. Letters of Credit. (a) General. The Borrower may request the
issuance of a Letter of Credit denominated in Dollars for its own account or for
the account of any Subsidiary, in a form reasonably acceptable to the
Administrative Agent and the Issuing Bank, at any time and from time to time
while the Revolving Credit Commitments remain in effect. This Section shall not
be construed to impose an obligation upon the Issuing Bank to issue any Letter
of Credit that is inconsistent with the terms and conditions of this Agreement.

     (b) Notice of Issuance, Amendment, Renewal, Extension; Certain
Conditions. In order to request the issuance of a Letter of Credit (or to amend,
renew or extend an existing Letter of Credit), the Borrower shall hand deliver
or fax to the Issuing Bank and the Administrative Agent (reasonably in advance
of the requested date of issuance, amendment, renewal or extension) a notice
requesting the issuance of a Letter of Credit, or identifying the Letter of
Credit to be amended, renewed or extended, the date of issuance, amendment,
renewal or extension, the date on which such Letter of Credit is to expire
(which shall comply with paragraph (c) below), the amount of such Letter of
Credit, the name and address of the beneficiary thereof and such other
information as shall be necessary to prepare such Letter of Credit. The Issuing
Bank shall promptly (i) notify the Administrative Agent in writing of the amount
and expiry date of each Letter of Credit issued by it and (ii) provide a copy of
each such Letter of Credit (and any amendments, renewals or extensions thereof)
to the Administrative Agent. A Letter of Credit shall be issued, amended,
renewed or extended only if, and upon issuance, amendment, renewal or extension
of each Letter of Credit the Borrower shall be deemed to represent and warrant
that, after giving effect to such issuance, amendment, renewal or extension (i)
the L/C Exposure shall not exceed $10,000,000 and (ii) the Aggregate Revolving
Credit Exposure shall not exceed the Total Revolving Credit Commitment. The
Borrower shall be deemed to have complied with the notification and other
information delivery requirements set forth in this Section 2.22(b) in respect
of the Letter of Credit in the form attached hereto

<PAGE>

                                                                               42


as Schedule 2.22(b), which Letter of Credit shall be deemed to be issued as a
Letter of Credit hereunder on the Closing Date.

     (c) Expiration Date. Each Letter of Credit shall expire at the close of
business on the earlier of the date one year after the date of the issuance of
such Letter of Credit and the date that is five Business Days prior to the
Revolving Credit Maturity Date, unless such Letter of Credit expires by its
terms on an earlier date; provided, that a Letter of Credit may, upon the
request of the Borrower, include a provision whereby such Letter of Credit shall
be renewed automatically for additional consecutive periods of 12 months or less
(but not beyond the date that is five Business Days prior to the Revolving
Credit Maturity Date) unless the Issuing Bank notifies the beneficiary thereof
at least 30 days prior to the then-applicable expiration date that such Letter
of Credit will not be renewed.

     (d) Participations. By the issuance of a Letter of Credit and without any
further action on the part of the Issuing Bank or the Lenders, the Issuing Bank
hereby grants to each Revolving Credit Lender, and each such Lender hereby
acquires from the Issuing Bank, a participation in such Letter of Credit equal
to such Lender's Pro Rata Percentage of the aggregate amount available to be
drawn under such Letter of Credit, effective upon the issuance of such Letter of
Credit. In consideration and in furtherance of the foregoing, each Revolving
Credit Lender hereby absolutely and unconditionally agrees to pay to the
Administrative Agent, for the account of the Issuing Bank, such Lender's Pro
Rata Percentage of each L/C Disbursement made by the Issuing Bank and not
reimbursed by the Borrower (or, if applicable, another party pursuant to its
obligations under any other Loan Document) forthwith on the date due as provided
in Section 2.2(f). Each Revolving Credit Lender acknowledges and agrees that its
obligation to acquire participations pursuant to this paragraph in respect of
Letters of Credit is absolute and unconditional and shall not be affected by any
circumstance whatsoever, including the occurrence and continuance of a Default
or an Event of Default, and that each such payment shall be made without any
offset, abatement, withholding or reduction whatsoever.

     (e) Reimbursement. If the Issuing Bank shall make any L/C Disbursement in
respect of a Letter of Credit, the Borrower shall pay to the Administrative
Agent (or directly to the Issuing Bank, with concurrent notice to the
Administrative Agent) an amount equal to such L/C Disbursement not later than
two hours after the Borrower shall have received notice from the Issuing Bank
that payment of such draft will be made, or, if the Borrower shall have received
such notice later than 10:00 a.m., New York City Time, on any Business Day, not
later than 10:00 a.m., New York City Time, on the immediately following Business
Day.

     (f) Obligations Absolute. The Borrower's obligations to reimburse L/C
Disbursements as provided in paragraph (e) above shall be absolute,
unconditional and irrevocable, and shall be performed strictly in accordance
with the terms of this Agreement, under any and all circumstances whatsoever,
and irrespective of:

          (i) any lack of validity or enforceability of any Letter of Credit or
     any Loan Document, or any term or provision therein;

          (ii) any amendment or waiver of or any consent to departure from all
     or any of the provisions of any Letter of Credit or any Loan Document;

          (iii) the existence of any claim, setoff, defense or other right that
     the Borrower, any other party guaranteeing, or otherwise obligated with,
     the Borrower, any Subsidiary or other Affiliate thereof or any other person
     may at any time have against the beneficiary under any Letter of Credit,
     the Issuing Bank, the Administrative Agent or any Lender or any other
     person,

<PAGE>

                                                                              43


     whether in connection with this Agreement, any other Loan Document or any
     other related or unrelated agreement or transaction;

          (iv) any draft or other document presented under a Letter of Credit
     proving to be forged, fraudulent, invalid or insufficient in any respect or
     any statement therein being untrue or inaccurate in any respect;

          (v) payment by the Issuing Bank under a Letter of Credit against
     presentation of a draft or other document that does not comply with the
      terms of such Letter of Credit; and

          (vi) any other act or omission to act or delay of any kind of the
     Issuing Bank, the Lenders, the Administrative Agent or any other person or
     any other event or circumstance whatsoever, whether or not similar to any
     of the foregoing, that might, but for the provisions of this Section,
     constitute a legal or equitable discharge of the Borrower's obligations
     hereunder.

Without limiting the generality of the foregoing, it is expressly understood and
agreed that the absolute and unconditional obligation of the Borrower hereunder
to reimburse L/C Disbursements will not be excused by the gross negligence or
willful misconduct of the Issuing Bank. However, the foregoing shall not be
construed to excuse the Issuing Bank from liability to the Borrower to the
extent of any direct damages (as opposed to consequential damages, claims in
respect of which are hereby waived by the Borrower to the extent permitted by
applicable law) suffered by the Borrower that are caused by the Issuing Bank's
gross negligence or willful misconduct in determining whether drafts and other
documents presented under a Letter of Credit comply with the terms thereof; it
is understood that the Issuing Bank may accept documents that appear on their
face to be in order, without responsibility for further investigation,
regardless of any notice or information to the contrary and, in making any
payment under any Letter of Credit (i) the Issuing Bank's exclusive reliance on
the documents presented to it under such Letter of Credit as to any and all
matters set forth therein, including reliance on the amount of any draft
presented under such Letter of Credit, whether or not the amount due to the
beneficiary thereunder equals the amount of such draft and whether or not any
document presented pursuant to such Letter of Credit proves to be insufficient
in any respect, if such document on its face appears to be in order, and whether
or not any other statement or any other document presented pursuant to such
Letter of Credit proves to be forged or invalid or any statement therein proves
to be inaccurate or untrue in any respect whatsoever and (ii) any noncompliance
in any immaterial respect of the documents presented under such Letter of Credit
with the terms thereof shall, in each case, be deemed not to constitute willful
misconduct or gross negligence of the Issuing Bank.

     (g) Disbursement Procedures. The Issuing Bank shall, promptly following
its receipt thereof, examine all documents purporting to represent a demand for
payment under a Letter of Credit. The Issuing Bank shall as promptly as possible
give telephonic notification, confirmed by fax, to the Administrative Agent and
the Borrower of such demand for payment and whether the Issuing Bank has made or
will make an L/C Disbursement thereunder; provided, that any failure to give or
delay in giving such notice shall not relieve the Borrower of its obligation to
reimburse the Issuing Bank and the Revolving Credit Lenders with respect to any
such L/C Disbursement. The Administrative Agent shall promptly give each
Revolving Credit Lender notice thereof.

     (h) Interim Interest. If the Issuing Bank shall make any L/C Disbursement
in respect of a Letter of Credit, then, unless the Borrower shall reimburse such
L/C Disbursement in full on such date, the unpaid amount thereof shall bear
interest for the account of the Issuing Bank, for each day from and including
the date of such L/C Disbursement, to but excluding the earlier of the date of
payment by the Borrower or the date on which interest shall commence to accrue
thereon as provided in Section 2.2(f), at the rate per annum that would apply to
such amount if such amount were an ABR Revolving Loan.

<PAGE>

                                                                               44


     (i) Resignation or Removal of the Issuing Bank. The Issuing Bank may
resign at any time by giving 30 days' prior written notice to the Administrative
Agent, the Lenders and the Borrower, and may be removed at any time by the
Borrower by notice to the Issuing Bank, the Administrative Agent and the
Lenders. Subject to the other provisions of this paragraph (i), upon the
acceptance of any appointment as the Issuing Bank hereunder by a Lender that
shall agree to serve as successor Issuing Bank, such successor shall succeed to
and become vested with all the interests, rights and obligations of the retiring
Issuing Bank and the retiring Issuing Bank shall be discharged from its
obligations to issue additional Letters of Credit hereunder. At the time such
removal or resignation shall become effective, the Borrower shall pay all
accrued and unpaid fees pursuant to Section 2.5(c)(ii). The acceptance of any
appointment as the Issuing Bank hereunder by a successor Lender shall be
evidenced by an agreement entered into by such successor, in a form satisfactory
to the Borrower and the Administrative Agent, and, from and after the effective
date of such agreement, (i) such successor Lender shall have all the rights and
obligations of the previous Issuing Bank under this Agreement and the other Loan
Documents and (ii) references herein and in the other Loan Documents to the term
"Issuing Bank" shall be deemed to refer to such successor or to any previous
Issuing Bank, or to such successor and all previous Issuing Banks, as the
context shall require. After the resignation or removal of the Issuing Bank
hereunder, the retiring Issuing Bank shall remain a party hereto and shall
continue to have all the rights and obligations of an Issuing Bank under this
Agreement and the other Loan Documents with respect to Letters of Credit issued
by it prior to such resignation or removal, but shall not be required to issue
additional Letters of Credit.

     (j) Cash Collateralization. If any Event of Default shall occur and be
continuing, the Borrower shall, on the Business Day it receives notice from the
Administrative Agent or the Required Lenders (or, if the maturity of the Loans
has been accelerated, Revolving Credit Lenders holding participations in
outstanding Letters of Credit representing greater than 50% of the aggregate
undrawn amount of all outstanding Letters of Credit) thereof and of the amount
to be deposited, deposit in an account with the Administrative Agent, for the
benefit of the Revolving Credit Lenders, an amount in cash equal to the L/C
Exposure as of such date; provided, however, that the obligation to deposit such
cash shall become effective immediately, and such deposit shall become
immediately due and payable, without demand or other notice of any kind, upon
the occurrence of any Event of Default with respect to the Borrower described in
clause (g) or (h) of Article VII. Such deposit shall be held by the
Administrative Agent as collateral for the payment and performance of the
Obligations. The Administrative Agent shall have exclusive dominion and control,
including the exclusive right of withdrawal, over such account. Other than any
interest earned on the investment of such deposits in Permitted Investments,
which investments shall be made at the option and sole discretion of the
Administrative Agent, such deposits shall not bear interest. Interest or
profits, if any, on such investments shall accumulate in such account. Moneys in
such account shall (i) automatically be applied by the Administrative Agent to
reimburse the Issuing Bank for L/C Disbursements for which it has not been
reimbursed, (ii) be held for the satisfaction of the reimbursement obligations
of the Borrower for the L/C Exposure at such time and (iii) if the maturity of
the Loans has been accelerated (but subject to the consent of Revolving Credit
Lenders holding participations in outstanding Letters of Credit representing
greater than 50% of the aggregate undrawn amount of all outstanding Letters of
Credit), be applied to satisfy the Obligations. If the Borrower is required to
provide an amount of cash collateral hereunder as a result of the occurrence of
an Event of Default, such amount (to the extent not applied as aforesaid) shall
be returned to the Borrower within three Business Days after all Events of
Default have been cured or waived.

     (k) Additional Issuing Banks. The Borrower may, at any time and from time
to time with the consent of the Administrative Agent (which consent shall not be
unreasonably withheld) and such Lender, designate one or more additional Lenders
to act as an Issuing Bank under the terms of the Agreement. Any Lender
designated as an Issuing Bank pursuant to this paragraph (k) shall be deemed to
be an "Issuing Bank" (in addition to being a Lender) in respect of Letters of
Credit issued or to be issued by

<PAGE>

                                                                              45


such Lender, and, with respect to such Letters of Credit, such term shall
thereafter apply to the other Issuing Bank and such Lender.

     Section 2.23. Increase in Term Loan Commitments. (a) The Borrower may, by
written notice to the Administrative Agent, request Incremental Term Loan
Commitments in an amount not to exceed the Incremental Term Loan Amount from one
or more Incremental Term Lenders (which may include any existing Lender) willing
to provide such Incremental Term Loans in their own discretion; provided, that
(i) before submitting any such request to a Person that is not a Lender, the
Borrower shall first give each existing Lender the opportunity to provide such
Incremental Term Loan Commitments (in which case, existing Lenders shall have no
more than two (2) Business Days from the date of such notice to indicate whether
they are willing to provide such Incremental Term Loans) and (ii) each
Incremental Term Lender, if not already a Lender hereunder, shall be subject to
the approval of the Administrative Agent (which approval shall not be
unreasonably withheld). Such notice shall set forth (i) the amount of the
Incremental Term Loan Commitments being requested (which shall be equal to the
Incremental Term Loan Amount), (ii) the date on which such Incremental Term Loan
Commitments are requested to become effective (which shall not be less than 10
Business Days after the date of such notice) and (iii) whether such Incremental
Term Loan Commitments are to be Term Loan Commitments or commitments to make
term loans with terms different from the Term Loans ("Other Term Loans"). The
Incremental Term Loans shall be made on a single borrowing date.

     (b) The Borrower and each Incremental Term Lender shall execute and
deliver to the Administrative Agent an Incremental Term Loan Assumption
Agreement and such other documentation as the Administrative Agent shall
reasonably specify to evidence the Incremental Term Loan Commitment of such
Incremental Term Lender. Each Incremental Term Loan Assumption Agreement shall
specify the terms of the Incremental Term Loans to be made thereunder; provided,
that, without the prior written consent of the Required Lenders, (i) the final
maturity date of any Other Term Loans shall be no earlier than the Term Loan
Maturity Date and (ii) the average life to maturity of any Other Term Loans
shall be no shorter than the average life to maturity of the Term Loans and
provided, further, that, if the interest rate margin in respect of any Other
Term Loan would exceed the Applicable Percentage for the Term Loans by more than
1/2 of 1% (it being understood that any such increase may take the form of
original issue discou


 
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