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Exhibit 10.1
499 Congaree Rd.
Greenville, S.C.
STEAK N SHAKE OPERATIONS, INC.
UNIT FRANCHISE AGREEMENT
TABLE OF CONTENTS
Recitals
Terms of Agreement
SECTION 1. GRANT OF FRANCHISE
1.01. Exclusive Grant
1.02. Additional Restaurants
1.03. Franchisee Obligations
1.04. Operating Manager's Duties
1.05. Company Services
SECTION 2. TERM AND RENEWAL
2.01. Term
2.02. Renewal
SECTION 3. RESTAURANT PROPERTY AND EQUIPMENT
3.01. Transfer of Real and Personal Property Interest
3.02. Construction of Restaurant
3.03. Installation of Equipment and Furnishings
3.04. Maintenance and Renovation of the Restaurant
Property, Equipment and Furnishings
3.05. Purchase of Non Approved Equipment and Furnishings
3.06. Eminent Domain
SECTION 4. SUPPLIES, FOOD PRODUCTS, RECIPE ITEMS
AND UNIFORMS
4.01. Use of Food Supplies and Other Items
4.02. Samples
4.03. Suppliers of Food Supplies and Other Items
4.04. Uniforms
SECTION 5. OPERATING STANDARDS
5.01. Operational Standards
5.02. Operating Hours
5.03. Training
5.04. Continuing Services
SECTION 6. FEES AND ADVERTISING EXPENDITURES
6.01. Initial Franchise and Royalty Fee
6.02. Advertising and Marketing Expenditures
6.03. Definition of Gross Receipts
6.04. Interest on Late Payments
6.05. Credit Cards and Other
Methods of Payment
6.06. Vending Machines
6.07. Fees Non-Refundable
6.08. Payment By Electronic Transfer
SECTION 7. ADVERTISING
7.01. Origination and Approval of Advertising
7.02. Advertising Agency
SECTION 8. BOOKS, RECORDS AND CONTROL PROCEDURES
8.01. Bookkeeping System
8.02. Reports
8.03. Marketing Information
8.04. Records of Franchisee
8.05. Inspection of Franchisee's Records
8.06. Company Provided Accounting Services
SECTION 9. INSURANCE AND INDEMNITY
9.01. Indemnity
9.02. Franchisee's Insurance
9.03. Evidence of Insurance
9.04. Notice
9.05. Additional Insured
SECTION 10. LIMITATION AND USE OF PROPRIETARY MARKS
AND TRADE SECRETS
10.01. Proprietary Marks And Trade Secrets
10.02. Limitation on Franchisee's Use of Marks
10.03. Notification of Infringements and Claims
10.04. Indemnification of Franchisee/Discontinuance of Use of Marks
10.05. Non-Disclosure of Trade Secrets and Confidential Information
10.06. Survival
SECTION 11. TERMINATION
11.01. Termination of the Franchise Agreement
11.02. Effect of Any Termination, Cancellation or
Expiration of this Agreement
11.03. [INTENTIONALLY DELETED]
SECTION 12. COVENANT NOT TO COMPETE
SECTION 13. ASSIGNMENTS
13.01. Assignment by the Company
13.02. Assignment by Franchisee
13.03. The Company’s Right of First Refusal
SECTION 14. GENERAL PROVISIONS
14.01. Improvements to System
14.02. Severability
14.03. Franchisee Independent Contractor /Disclosure Thereof
14.04. Section and Subsection Titles
14.05. Entire Agreement
14.06. Number and Gender
14.07. Obligations of Interested Parties
14.08. Written Approval, Waiver and Non-Waiver
14.09. Notices
14.10. Designated Agent of Franchisee
14.11. Specific Performance
14.12. Venue/Dispute Resolution
14.13. Costs and Attorneys' Fees
14.14. Interference with Employment Relations
14.15. Acknowledgment of Differing Terms
14.16. Acknowledgment of No Promises
14.17. Governing Law
14.18. Agreement Location
SIGNATURE PAGE
SCHEDULE 1
ATTACHMENT A - PERSONAL GUARANTY (omitted from filing)
STEAK N SHAKE
UNIT FRANCHISE AGREEMENT
THIS AGREEMENT is made and entered into this 16th day of December, 2005, ("Effective Date") by and between STEAK N SHAKE OPERATIONS, INC., an Indiana corporation, with its principal office at 500 Century Building, 36 South Pennsylvania Street, Indianapolis, Indiana 46204 (the "Company") and Kelley Operations, Inc. a North Carolina Corporation with its principal offices at 4020 Waterford Drive, Charlotte, North Carolina 28226. ("Franchisee").
Recitals
The Company has created and developed a unique restaurant concept, including buildings with a distinctive architectural design, decorative color scheme and trade dress, and has standardized methods of preparing and serving certain food products and beverages for on-premises and off-premises consumption in manuals and other materials of the Company (the "Operating Standards Manual") as issued and revised from time to time (hereinafter collectively referred to as the "System"). Such restaurants are operated with uniform formats, systems, methods, procedures and designs and are known as "STEAK N SHAKE" Restaurants. The Company believes that the reputation and goodwill of STEAK N SHAKE Restaurants are based upon, and can be maintained only by, the sale of distinctive, high quality products and services.
The Company is duly licensed to use and promote certain proprietary trademarks, service marks, trade dress and other commercial symbols, including "STEAK N SHAKE", the "WINGED LOGO", "TAKHOMASAK", "IN SIGHT IT MUST BE RIGHT", "FAMOUS FOR STEAKBURGERS", and related logos (the "Marks"). The Company has experience and Know-How (as defined herein) in the operation of STEAK N SHAKE Restaurants and can provide assistance and guidance in connection therewith.
The Company grants franchises to own and operate STEAK N SHAKE Restaurants to persons who meet the Company's qualifications and are willing to undertake the investment and effort to establish and develop a STEAK N SHAKE Restaurant in accordance with the System.
Franchisee acknowledges that he has conducted an independent investigation of the business contemplated by this Agreement and recognizes that it involves business risks which make the success of the venture largely dependent upon the business abilities of Franchisee.
Franchisee has applied for a franchise to own and assume operations at an existing STEAK N SHAKE Restaurant at the location identified or to be identified in Section 1.01 hereof and such application has been approved by the Company in reliance upon all of the representations made by the Franchisee.
Terms of Agreement
Company and Franchisee hereby agree as follows:
SECTION 1. GRANT OF FRANCHISE
1.01. Exclusive Grant. This franchise (hereinafter sometimes referred to as the "Franchise") is being granted based on the application, financial statements and other documents submitted by Franchisee to the Company prior to the execution hereof, and Franchisee represents and warrants:
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(a) |
the accuracy and completeness of such submissions as of the respective dates of the documents and the date hereof; and |
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that such submissions do not omit the statement of any material fact necessary to make them not misleading. |
Subject to the conditions of this Agreement and the continuing faithful performance by Franchisee hereunder, the Company grants to Franchisee, for and during the term hereof, the right, license and privilege: (1) to operate the following STEAK N SHAKE Restaurant: 499 Congaree Road, Greenville, S.C. (the "Restaurant"); (2) to use the Marks licensed to the Company as are now or may hereafter be specifically designated by the Company in writing for use only with the System; (3) to offer for sale all of the (and only the) food and beverage products designated by the Company and sold therein (as they may be changed, improved, and further developed from time to time); and (4) to indicate to the public that Franchisee's Restaurant is operated as a part of the System. During the term of this Agreement, the Company shall not own or operate a STEAK N SHAKE Restaurant, and shall not grant to any third party a franchise to operate a Steak n Shake restaurant at any location within the geographical area described or to be determined and described in Schedule 1 (the "Exclusive Territory"). Nothing contained herein shall limit the right of the Company to sell directly or through third parties any products, provided that the items sold by the Company are either packaged or bottled and sold for preparation and/or consumption off the selling premises.
1.02. Additional Restaurants. Franchisee understands that the Company and its affiliated corporations currently operate and/or franchise, and may in the future operate and/or franchise, restaurants and food establishments other than STEAK N SHAKE Restaurants, and Franchisee agrees that the Company and/or any related entity may do so within the Exclusive Territory, provided that such restaurants and food establishments do not feature ground beef sandwiches as a primary product and do not utilize the following or similar names or trade names: "STEAK N SHAKE", "TAKHOMASAK, "IN SIGHT IT MUST BE RIGHT", and "FAMOUS FOR STEAKBURGERS". Franchisee further agrees that this franchise relates solely to and is limited to the single Restaurant location described herein, and affords Franchisee no right, title or interest in additional franchises to be operated at any other location (subject to relocation of the Restaurant as permitted under Section 3.01).
Neither this Agreement nor the franchise issued hereunder obligates the Company in any way to seek, issue, or allow the purchase of any additional franchises by Franchisee or others.
1.03. Franchisee Obligations. Franchisee agrees to diligently use its best efforts to develop and operate the business franchised herein and to promote the interest of the System for the term of this Agreement and any renewal thereof. Franchisee accepts the grant of this franchise and agrees to maintain and operate the Restaurant only at the location in Schedule 1 hereof in accordance with the Company's plans, specifications and procedures as set forth in the Operating Standards Manual and other applicable publications of the Company, as revised from time to time, and the terms of this Agreement. Franchisee agrees to use the franchised facility only for the purpose designated in this Franchise Agreement.
Franchisee acknowledges that maintaining uniformity in every component of the operation of the System is essential to the success of the entire chain of STEAK N SHAKE Restaurants, including a designated menu; uniformity of food and beverage specifications, preparation methods, quality and appearance; and uniformity of facilities and service. Franchisee agrees to comply with the entire System, as revised from time to time by the Company.
1.04. Operating Manager's Duties. At all times during this Agreement, Franchisee's manager in charge of operations for the Restaurant will have attended and successfully completed the prescribed manager training program of Company and all subsequent manager training, refresher and retraining programs offered from time to time by Company pursuant to Section 5.03 of this Agreement. The manager will be a full-time manager on the premises or with reasonable availability to the premises at all times to carry out the manager's day-to-day responsibilities. The manager will refrain from operational or management commitments in other businesses (except other STEAK N SHAKE Restaurants operated under franchises granted by the Company) which would in any way affect the management duties required hereunder.
1.05. Company Services. The Company agrees to provide to Franchisee the following materials, benefits and services, all as hereinafter more fully set forth:
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(a) |
Written guidelines for site selection (if applicable) upon request; |
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(b) |
As-Built Survey site plans, construction plans, drawings and specifications for the Restaurant and related facilities; |
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(c) |
Layouts and specifications for fixtures, furnishings, interior design and decor, signs and equipment required as elements of the System; |
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(d) |
Such training at such locations and for such periods as may be designated by the Company from time to time in the Operating Standards Manual or otherwise in writing, subject to Section 5.03 of this Agreement; |
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Such assistance as the Company may determine is required in connection with the Restaurant operation by Franchisee; |
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One (1) copy each of the Company's Operating Standards Manual and other applicable manuals, publications or materials issued by the Company, copies of which are, concurrently with the execution hereof, delivered and loaned to Franchisee for the term hereof. Any additions and modifications thereto as the Company may issue from time to time, in its discretion, to incorporate new developments or other changes in System standards, specifications, procedures, and techniques will be provided to the Franchisee. Franchisee must pay then-current replacement fee as established by the Company for replacing copies of the Operating Standards Manual or other materials; |
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(g) |
A sample of the Company's standardized chart of accounts, statement of earnings, balance sheet and other report formats to be used by Franchisee for purposes of reporting to the Company; |
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(h) |
The Company's regular and continuing consulting services and periodic inspections and evaluations of Franchisee's operations pursuant to Section 5.04; and |
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(i) |
The STEAK N SHAKE advertising/marketing program(s) as developed and issued from time to time by the Company under Sections 6.02 and 7.01. |
SECTION 2. TERM AND RENEWAL
2.01. Term. Unless sooner terminated as hereinafter provided, this Franchise Agreement shall extend for a term commencing one hundred (100) days from the date of this Agreement, ("Franchise Date") and ending on the twentieth (20th) anniversary of such date. If the premises of the Restaurant are leased by Franchisee, the term of the agreement shall be co-extensive with the shorter of (i) the initial term of the lease or (ii) the term as hereinabove set forth.
2.02. Renewal. If all of the following criteria are satisfied, Franchisee may renew this Franchise to use the System and Marks at the Restaurant for one additional term equal to the term in the Company's standard form of Unit Franchise Agreement as it exists on the renewal date:
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(a) |
Franchisee gives the Company written notice of its intention to renew this Franchise not less than six (6) months, nor more than twelve (12) months, prior to the end of the then-current term. |
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(b) |
Franchisee is not, when notice is given and when the franchise is renewed, in material default of any provision of this Agreement, any amendment hereof or successor hereto, or any other Unit Franchise Agreement, and has complied with all such agreements during the term of this Agreement. |
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(c) |
All monetary obligations owed by Franchisee to the Company are current and have been paid throughout the initial and all prior renewal terms of this Agreement in a timely manner. |
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(d) |
Franchisee executes the Company's then-current form of standard Unit Franchise Agreement, which agreement shall supercede this Agreement in all respects, and the terms of which may differ from the terms of this Agreement, including without limitation a higher percentage royalty fee, a different term or higher national and local advertising and marketing expenditure requirements (or new methods of computing same), if any. |
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Franchisee, its managers and any other employee of the Franchisee attend and satisfactorily complete such retraining or refresher training program as the Company may require, in its sole discretion, at such time and place as the Company may reasonably designate. |
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Franchisee performs such remodeling, repairs, replacements and redecoration as the Company may require to cause the Restaurant, equipment, electronic point of sale systems, computer systems, fixtures, furnishings and furniture to conform to the plans and specifications being used for new or remodeled STEAK N SHAKE Restaurants on the renewal date. |
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(g) |
Franchisee pays to Company a renewal fee equal to fifty percent (50%) of the Initial Franchise Fee payable by franchisees prevailing at the renewal date, payable at least thirty (30) days prior to the renewal date. |
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Franchisee executes an agreement with the Company agreeing to release any claims, known or unknown, Franchisee may have against the Company at the time of the renewal. |
SECTION 3. RESTAURANT PROPERTY AND EQUIPMENT
3.01. Transfer of Personal and Real Property Interests. Franchisee desires to assume operation of the Restaurant and the Company agrees to transfer its interest in the Restaurants on the Franchise Date as follows:
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(a). |
All of the Company’s right, title and interest in and to the Restaurant shall be conveyed pursuant to that Contract for Purchase and Sale of Real Estate of even date herewith, attached hereto as Exhibit A, and incorporated herein by this reference (the "Contract"). It being acknowledged and agreed by the parties that if the Contract is terminated for any reason, this Agreement shall terminate immediately and the parties shall have no further obligations to each other hereunder; and |
(b). All of the Company’s right, title and interest in and to the good will, inventory, equipment, furniture and fixture located at the Restaurants as of the date hereof shall be conveyed pursuant to that Personal Property Sales Agreement of even date herewith and attached hereto as Exhibit B. It being acknowledged and agreed that if the Personal Property Sales Agreement is terminated for any reason, this Agreement shall terminate immediately and the parties shall have no further obligation to each other hereunder.
3.02. Casualty.
In the event the Restaurant is damaged or rendered totally or partially untenantable by fire or other casualty, Franchisee shall, within thirty (30) days, initiate repairs to the Restaurant property and diligently pursue the completion of such repairs in order to restore the Restaurant property to its former condition prior to the casualty within a reasonable time, not to exceed six (6) months after the date of the fire or casualty, which time period may be extended for delays resulting from acts of God, force majeure and other causes beyond the reasonable control of Franchisee, provided Franchisee continues to diligently pursue the completion of such repairs. If, in the Company's reasonable judgment, the damage or destruction is so extensive that substantial cost and effort will be expended in restoring the Restaurant property, the Company may require Franchisee, by giving written notice thereof, to restore the Restaurant property in conformance with the then standard STEAK N SHAKE Restaurant decor specifications. Notwithstanding anything herein to the contrary, Franchisee shall not be required to repair or restore the Restaurant property if such damage occurs during the final year of the Franchise unless the Company agrees to extend the Franchise pursuant to Section 2.02. Franchisee shall be solely responsible for the cost associated with restoring the Restaurant property.
3.03. Use of Equipment and Furnishings. Franchisee shall:
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(a) |
install and use in and about the Restaurant only such equipment (including, but not limited to, food and beverage preparation equipment, fixtures, furnishings, point of sale equipment, computer hardware and software, interior and/or exterior signage and air handling equipment) and other personal property which strictly conforms to the appearance, uniform standards, specifications and procedures of the Company and the System. Such equipment is sometimes referred to herein collectively as "Equipment and Furnishings." Franchisee shall purchase and install all Equipment and Furnishings listed on the equipment and furnishings list, and not currently installed in the Restaurants, in the New Store Construction Manual from approved suppliers. The Company shall have the right to inspect and approve all Equipment and Furnishings and their installation to ensure Franchisee's compliance with the Company's standards and specifications; and |
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install no vending machine on or about the Restaurant property, in addition to any vending machine currently installed, other than pay telephones and newspaper vending machines, without the Company's prior written consent. |
3.04. Maintenance and Renovation of the Restaurant Property, Equipment and Furnishings.
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Franchisee agrees to maintain the condition and appearance of the Restaurant in compliance with the Company's prescribed standards of quality, service and cleanliness. If at any time, in the Company's reasonable judgment, the general state of repair, appearance or cleanliness of the Restaurant property or its Equipment and Furnishings do not meet the Company's standards, the Company will so notify the Franchisee in writing, specifying the action to be taken by the Franchisee to correct such deficiency, and the Franchisee will promptly comply with the Company's requirements. |
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(b) |
If the Company changes the design, decor, layout or other elements of the System, the Franchisee agrees to remodel its Restaurant, at Franchisee's expense, to conform with the Company's new standards. Such changes will be made by Franchisee by the time the Company completes such changes to substantially all of the Company Restaurants. |
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If the Company changes or modifies its electronic point of sale system or computer system used in the Company Restaurants, the Franchisee agrees to change or modify its electronic point of sale system or computer system to conform with the Company's new standards. Such changes and modifications will be made by the Franchisee, at the Franchisee's expense, by the time the Company completes such changes and modifications to substantially all of the Company Restaurants. |
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If the Company changes or modifies any item or items of equipment used in the Company Restaurants, the Franchisee agrees to change or modify such item or items of equipment in the franchised Restaurant to conform with the Company's new standards. Such changes and modifications will be made by the Franchisee, at the Franchisee's expense, by the time the Company completes such changes and modifications to substantially all of the Company Restaurants. |
3.05. Purchase of Non Approved Equipment and Furnishings. If Franchisee desires to purchase or install any item that has not been specifically approved by the Company, or to purchase an item of equipment manufactured to the Company’s specifications from a supplier that has not been pre-approved by the Company, Franchisee shall submit to the Company a written request for approval of such item or supplier. The Company shall have the right to require, among other things, that a sample of the item to be delivered or manufactured be made available in a manner acceptable to the Company or to an independent certified laboratory designated by the Company for testing prior to acting on the request for approval. All costs and expenses related to such testing and evaluation shall be paid to the Company by Franchisee. The Company shall not be liable for any damage to sample items which may result from the testing process. The Company reserves the right to retest any items previously approved by it and may revoke any prior approval if the item fails to continue to meet the Company's standards and specifications. If the Company revokes the approval of any item or any supplier in writing or in the New Store Construction Manual, Franchisee shall not thereafter purchase such item from the supplier or use such item in connection with the operation of the Restaurant.
3.06. Eminent Domain. If during the term of this Agreement, the Restaurant property shall be taken for any public use by an exercise of eminent domain, condemnation or by purchase under the threat of such power (hereinafter referred to the "Proceeding"), either party to this Agreement may elect to continue the Franchise under the terms of this Agreement at a new Restaurant location. However, such new Restaurant location must be approved by the Company within six (6) months of the "completion of" the Proceeding, and the location set out in a new Schedule 1, to be attached hereto and made a part hereof. Approval of the location for the new Restaurant is within the sole discretion of the Company, which shall not be unreasonably withheld.
The right to elect to continue the Franchise at a new Restaurant location may be exercised by either party only if there is a total taking of the Restaurant property or a Material Partial Taking of the Restaurant property. For purposes of this Agreement, "Material Partial Taking" is the taking of any portion of the restaurant building, the loss of twenty percent (20%) or more of the parking area or number of parking spaces on the Restaurant property or the loss of drive-thru facilities on the Restaurant property. Regardless of the provisions set forth above, if any Proceeding occurs after the tenth (10th) anniversary of this Agreement, then both parties must agree in writing to continue the Franchise and the terms of this Agreement. In the event the Proceeding results in less than a total or Material Partial Taking, Franchisee agrees to repair or restore any damage to the Restaurant property in the manner set forth for fire and casualty losses in Section 3.02 herein.
SECTION 4. SUPPLIES, FOOD PRODUCTS, RECIPE ITEMS AND UNIFORMS
4.01. Use of Food Supplies and Other Items. Franchisee agrees:
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to serve, sell or offer for sale all of the (and only the) food and beverage products that: (i) are listed in the then-current standard menu or menus specified by the Company, (ii) meet the Company's uniform standards of quality and portions, and (iii) have been prepared in accordance with the recipes and food handling and preparation methods and procedures designated from time to time in the Operating Standards Manual or otherwise in writing; |
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to maintain in sufficient supply all of the food, beverage and other items served; |
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not to deviate from the Company's standards, specifications and procedures for serving or selling the same without the Company's prior written consent; and |
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to discontinue serving, selling or offering for sale any such items as the Company may, in its discretion, disapprove in writing at any time. |
4.02. Samples. Franchisee further agrees to permit the Company or its agents, at any reasonable time, to remove from the Restaurant certain samples of any inventory items, without payment therefor, in amounts reasonably necessary for testing by the Company or an independent certified laboratory to determine whether the samples meet the Company's then-current standards and specifications.
4.03. Suppliers of Food Supplies and Other Items. Franchisee will purchase approved food products and other items only from sources approved by the Company (which may include the Company and/or its affiliates). The Company may from time to time modify the list of approved items, brands and suppliers, and Franchisee shall not, after receipt in writing of such modification, reorder any item or brand or reorder from any supplier which is no longer approved. If Franchisee proposes to use or serve any food or beverage item or other ingredient or proposes to use any item, brand or supplier which is not approved at that time, it shall first notify the Company and submit sufficient information, specifications and samples concerning such item, brand or supplier for a determination by the Company whether such item or brand complies with the Company's specifications and standards and whether such supplier meets the Company's approved supplier criteria. The Company shall, within a reasonable time, notify Franchisee whether or not such proposed item, brand or supplier is approved. The Company shall approve such proposed item, brand or supplier, if in the Company's sole judgment and discretion, it is satisfied that the proposed item, brand or supplier meets the Company's specifications, standards and requirements. The Franchisee will reimburse the Company for the costs and expenses relating to the testing, research and investigation of proposed items, brands or suppliers. Notwithstanding the above, the Company shall not be obligated to approve more than a reasonable number of suppliers or products used or served by the Restaurant.
4.04. Uniforms. Franchisee shall purchase and use uniforms and costumes for its employees which conform strictly to the specifications, design and style of the Company existing from time to time, as required in the Operating Standards Manual or other-wise in writing.
SECTION 5. OPERATING STANDARDS.
5.01. Operational Standards.
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(a) |
The Company will loan to Franchisee during the term of the Franchise one copy each of the Operating Standards Manual, and other applicable manuals and publications of the Company for STEAK N SHAKE Restaurants, containing mandatory and suggested specifications, standards and operating procedures prescribed from time to time by the Company for STEAK N SHAKE Restaurants and information relative to other obligations of Franchisee hereunder for the operation of a STEAK N SHAKE Restaurant. The Company shall have the right to modify the Operating Standards Manual and other manuals and publications from time to time to reflect changes in authorized products and services, standards of product quality and services for the operation of a STEAK N SHAKE Restaurant. |
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Franchisee shall keep current all copies of the Operating Standards Manual and other manuals. The master copies maintained by the Company at its principal office shall control in the event of a dispute relative to the contents thereof. |
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(c) |
Franchisee shall comply with all federal, state and local laws, rules and regulations and shall timely obtain any and all permits, certificates or licenses necessary for the full and proper conduct of the business franchised under this Agreement, including, without limitation, building and other required construction and occupancy permits, licenses to do business, fictitious name registration, sales tax permits, health and sanitation permits and ratings and fire code clearances. Copies of all inspection reports, warnings, certificates and ratings issued by any governmental entity during the term of this Agreement in connection with the conduct of the franchised business which cites or indicates Franchisee's failure to meet or maintain the highest governmental standards or failure to fully comply with any applicable law, rule or regulation, shall be forwarded to the Company within five (5) days of Franchisee's receipt thereof. Franchisee shall remedy such failure within the required time period as specified in the respective citation, report or other notices, or within ten (10) days if no time period is so specified. |
5.02. Operating Hours. During the term of this Agreement, Franchisee shall be open and in normal operation for twenty-four hours per day, seven days per week, or such other minimum hours and days as the Company may from time to time reasonably prescribe in writing.
5.03. Training.
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(a) |
All of the Franchisee's managerial employees are required to successfully complete the management training program (Phase I) prescribed by the Company at such place and time as the Company may designate, but prior to performing duties in or related to the Restaurant. Additionally, any general managers or multi-unit managers must complete Phase II training provided by the Company. At the Company's option, such training may take place at a STEAK N SHAKE Restaurant(s) operated by Franchisee and may be conducted by properly trained Franchisee personnel. Franchisee shall be solely responsible for the compensation of trainees and their travel, lodging and living expenses incurred in connection with the attendance at such programs. |
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(b) |
In addition to the required management training, all other employees of Franchisee must undergo such on-the-job and instructional training as the Company may from time to time require. |
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(c) |
Franchisee, and/or such executive, managerial, supervisory and other employees of Franchisee shall attend and successfully complete all subsequent training, refresher and retraining programs which the Company may conduct and require Franchisee and/or designated employees to attend, in its reasonable discretion. |
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(d) |
Upon failure of Franchisee or any manager or employee of Franchisee to complete successfully, for any reason, any training, retraining or refresher program required by the Company, Franchisee shall require some other trainee to attend and successfully complete the program, and to operate the franchised business thereafter as its manager or otherwise perform the functions of the category of employee for which the training program was offered, if the Company, at its option, so directs. |
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(e) |
There shall be no tuition charge for the training required by subsections (a), (b), (c) and (d) of this Section 5.03, but Franchisee shall pay all expenses of travel, room, board, training supplies and materials and salaries or wages of its employees while in training. |
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Franchisee shall replace any manager who the Company determines is not qualified to manage a Restaurant in accordance with the System and its standards. |
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The Company will provide the initial training materials and supplies, which are part of the System. Franchisee will purchase any additional or replacement training materials and supplies, as may be specified by the Company, to properly conduct such training as is established and published from time to time in the Operating Standards Manual. |
5.04. Continuing Services. The Company will:
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(a) |
furnish to Franchisee, from time to time, such merchandising and operating aids and services, bulletins, newsletters, reports and other printed material in connection therewith, as are generally furnished to its other STEAK N SHAKE Franchisees. |
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(b) |
from time to time, at its discretion, provide written or verbal consultation and advice or send representatives to Franchisee's premises to consult with Franchisee or its management representative relative to the operation of the Restaurant; and shall periodically inspect the premises of the Restaurant (with or without prior notice) and the Equipment and Furnishings thereon and the products served by Franchisee therein to determine the efficiency and quality of the operation and the faithfulness of compliance with the System. |
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(c) |
on reasonable written request by Franchisee as determined by the Company, furnish services to Franchisee to aid in the solution of specific problems encountered by Franchisee which are beyond the scope of the Company's obligations in subsection (b) above. Franchisee shall reimburse the Company promptly for its actual time and actual expenses incurred in aiding Franchisee with such problems. |
SECTION 6. FEES AND ADVERTISING EXPENDITURES.
6.01. Franchise and Royalty Fees.
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(a) |
On or before the Franchise Date, Franchisee shall pay to the Company an initial nonrecurring franchise fee payable on the execution of this Agreement in the amount of Twenty Thousand Dollars and 00/100 ($20,000.00) (the "Initial Fee"). Nothing herein is intended to represent or guarantee the amount of the Initial Fee for any Restaurant other than the one franchised by the terms of this Agreement. The Initial Fee is nonrefundable.. |
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(b) |
Franchisee shall pay to the Company as a royalty fee, a sum equal to four percent (4%) of Franchisee's "Gross Receipts" (as defined in Section 6.03 hereof) ("Royalty Fee") from the operation of the Restaurant, provided however that for the first two years following the Franchise Date, half of this royalty fee shall be deferred ("Deferred Royalty Fee"). Commencing on the second anniversary of the Franchise Date the Franchisee shall begin paying the full amount of the Royalty Fee, plus an additional one percent (1%) of Gross Receipts, until the Deferred Royalty Fee is paid in full. The Royalty Fee, and Royalty Fee with Deferred Royalty Fee reimbursement amounts, shall be paid on or before the seventh (7th) day after the end of each four week accounting period, or, at the Company's option, by the seventh (7th) day after the end of each week for the preceding week's receipts. |
6.02. Advertising and Marketing Expenditures. Franchisee understands and hereby acknowledges that advertising, marketing and promotional activities are essential to the furtherance of the goodwill and public image of the Company and the success of the business franchised hereunder, and agrees as follows:
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(a) |
Franchisee will expend a reasonable amount annually, but in no event less than five percent (5%) of its Gross Receipts for advertising and marketing. Price discounts on products will not be included in calculating compliance with this requirement. Included in the required advertising and marketing expenditures will be a payment to the Company of one percent (1%) of Gross Receipts which will be used by the Company, at its sole discretion, for expenditures reasonably related to the creation, development, administration and supervision of marketing and advertising programs and menu development for all STEAK N SHAKE restaurants. |
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(b) |
At the Company's option, Franchisee will pay to the Company or its designee five percent (5%) of Franchisee's Gross Receipts from the operation of the franchised business to be credited to an advertising account for Franchisee payable by the seventh (7th) day after the end of each four week accounting period, or, at the Company's option, by the seventh (7th) day after the end of each week for the preceding week's receipts. The monies in the advertising account will be used by the Company, at its sole discretion, for the implementation of local and/or regional and/or national marketing and advertising programs intended to increase general public recognition and acceptance of STEAK N SHAKE Restaurants in the Franchisee’s Market area, with one percent (1%) of the account being used by the Company for creation and development of marketing as set forth in subsection (a) above. These marketing and advertising expenditures will be credited toward the advertising and marketing expenditure requirements described in subparagraph (a) of this Section. The Company will administer the advertising account, which will not be subject to audit by the Franchisee. The Company will create a periodic statement of monies collected and costs incurred for the implementation portion of the advertising account, and will provide such periodic statement to Franchisee not less frequently than semi-annually. No monies in such advertising account are refundable upon the termination or expiration of this Agreement, as such monies are to be used by the Company to further the goodwill and public image of the Marks and the STEAK N SHAKE brand. |
6.03. Definition of Gross Receipts. "Gross Receipts" for purposes herein shall mean and include the total actual gross charges for all food, beverages, services (including service charges in lieu of gratuities) and other products and services sold to customers of the Restaurant, for cash or credit, regardless of whether or not such sales are made from the premises of the Restaurant or any other location. Excluded from Gross Receipts are sales, use, service or excise taxes collected from customers and paid to the appropriate taxing authority, customer refunds, discounts and adjustments, employee discounts and proceeds from vending machine sales for newspapers and pay telephones.
6.04. Interest on Late Payments. All royalty fees, service fees, advertising contributions, amounts due for purchases from the Company or its affiliates and other amounts which Franchisee owes to the Company or its affiliates shall bear interest after the due date at the lesser of the highest legal rate permissible or 18 percent (18%) per annum. Franchisee acknowledges that this Section 6.04 shall not constitute the Company's agreement to accept such payments after same are due or a commitment by the Company to extend credit to, or otherwise finance, Franchisee's operation of the Restaurant. Further, Franchisee acknowledges that its failure to pay al






