KIDVILLE FRANCHISE COMPANY,
LLC
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Franchisee Name :
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Agreement
Date :
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Page
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1. PREAMBLES, ACKNOWLEDGMENTS, AND GRANT OF
FRANCHISE
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1
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1
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2
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3
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5
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E. HUB AND ANNEX LOCATIONS, SITE SELECTION, AND
LEASES
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5
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8
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G. THE EXERCISE OF OUR JUDGMENT
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9
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H. MODIFICATION OF FRANCHISE SYSTEM
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9
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2. DEVELOPMENT AND OPENING OF FACILITY
LOCATIONS
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10
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D. FACILITY/LOCATION OPENING
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12
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E. PRESALE OF CLASSES, MEMBERSHIPS, AND BIRTHDAY
PARTIES
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C. DEFINITION OF “GROSS
SALES”
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15
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D. LATE FEES AND INTEREST
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15
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E. APPLICATION OF PAYMENTS
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15
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4. TRAINING AND ASSISTANCE
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D. DELEGATION OF PERFORMANCE
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A. OWNERSHIP AND GOODWILL OF MARKS
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20
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B. LIMITATIONS ON YOUR USE OF MARKS
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20
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C. NOTIFICATION OF INFRINGEMENTS AND
CLAIMS
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20
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D. DISCONTINUANCE OF USE OF MARKS
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21
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E. INDEMNIFICATION FOR USE OF MARKS
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21
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6. CONFIDENTIAL INFORMATION
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7. EXCLUSIVE RELATIONSHIP
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A. COMPLIANCE WITH SYSTEM STANDARDS
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24
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Page
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B. MODIFICATION OF SYSTEM STANDARDS
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29
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D. AREA BRAND COOPERATIVE
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E. FRANCHISE SYSTEM WEBSITE
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34
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10. RECORDS, REPORTS, AND FINANCIAL
STATEMENTS
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35
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11. INSPECTIONS AND AUDITS
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36
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A. OUR RIGHT TO INSPECT THE LOCATIONS
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36
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C. CONDITIONS FOR APPROVAL OF
TRANSFER
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38
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D. TRANSFER TO A WHOLLY-OWNED CORPORATION OR
LIMITED LIABILITY COMPANY
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41
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F. EFFECT OF CONSENT TO TRANSFER
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G. OUR RIGHT OF FIRST REFUSAL
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13. EXPIRATION OF THIS AGREEMENT
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A. YOUR RIGHT TO ACQUIRE SUCCESSOR
FRANCHISES
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B. GRANT OF A SUCCESSOR FRANCHISE
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14. TERMINATION OF AGREEMENT
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C. ASSUMPTION OF MANAGEMENT
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50
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15. OUR AND YOUR RIGHTS AND OBLIGATIONS UPON
TERMINATION OR EXPIRATION OF THIS AGREEMENT
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50
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A. PAYMENT OF AMOUNTS OWED TO US
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C. CONFIDENTIAL INFORMATION
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D. COVENANT NOT TO COMPETE
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E. OUR RIGHT TO PURCHASE FACILITY
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F. CONTINUING OBLIGATIONS
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ii
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Page
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16. RELATIONSHIP OF THE
PARTIES/INDEMNIFICATION
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55
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A. INDEPENDENT CONTRACTORS
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B. NO LIABILITY FOR ACTS OF OTHER
PARTY
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57
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A. SEVERABILITY AND SUBSTITUTION OF VALID
PROVISIONS
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58
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C. COSTS AND ATTORNEYS’ FEES
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D. YOU MAY NOT WITHHOLD PAYMENTS DUE TO
US
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E. RIGHTS OF PARTIES ARE CUMULATIVE
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G. CONSENT TO JURISDICTION
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H. WAIVER OF EXEMPLARY DAMAGES AND JURY
TRIAL
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61
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19. COMPLIANCE WITH ANTI-TERRORISM
LAWS
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62
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EXHIBIT A
— LISTING OF OWNERSHIP INTERESTS
EXHIBIT B — TERRITORY
EXHIBIT C — ADDRESSES OF LOCATIONS
EXHIBIT D — CONDITIONAL ASSIGNMENT OF TELEPHONE
NUMBER(S)
GUARANTY AND
ASSUMPTION OF OBLIGATIONS
NON-MONETARY GUARANTY AND ASSUMPTION OF OBLIGATIONS
iii
KIDVILLE FRANCHISE COMPANY,
LLC
FRANCHISE AGREEMENT
THIS FRANCHISE
AGREEMENT ( the “Agreement” ) is made and
entered into as of the
day of
, 20
( the “Effective Date” ) (regardless of the
dates of the parties’ signatures) by and between KIDVILLE
FRANCHISE COMPANY, LLC , a New York limited liability company
with its principal business address at 163 East 84th Street, New
York, New York 10028 ( “we,” “us,” or
“our” ), and
, whose principal business address is
( “you” or “your” ).
1.
PREAMBLES, ACKNOWLEDGMENTS, AND GRANT OF
FRANCHISE.
(1) We and our
affiliates have developed (and continue to develop and modify)
policies and procedures, confidential information, intellectual
property (including software and website), and a distinctive and
comprehensive operating system ( collectively, the
“Branded System” ) for the operation,
identification, and promotion of facilities under the
KIDVILLE® trademark and other trademarks, service marks, and
commercial symbols (collectively, “Marks”) that
provide to newborns through five-year-old children and their
families a wide array of developmental classes such as music, gym,
art, and enrichment classes, including classes under the LITTLE
MAESTROS, MY BIG MESSY ART CLASS®, and RUN, WIGGLE, PAINT
& GIGGLE® brands ( collectively,
“Classes” ), as well as indoor playgrounds,
birthday and themed parties, and related services ( referred to
collectively, with Classes, as “Services” ), and
also feature retail boutiques selling various children and
family-oriented products, many of which bear the Marks (
collectively, “Products” ). Facilities offering
and selling Services and Products, operating completely pursuant to
the Branded System, and using the KIDVILLE® Mark as their
primary trade identity are called “KIDVILLE
Facilities” in this Agreement and individually a
“Facility . ”
(2) The Marks have
gained and will continue to gain public acceptance and goodwill,
and new trademarks, service marks, and commercial symbols
periodically may be created, used, and licensed for KIDVILLE
Facilities. The Marks, Confidential Information (defined in
Section 6 below), and Branded System ( collectively, the
“Intellectual Property” ) are owned by our
affiliate Kidville, NY, LLC, which has licensed us to use and
sublicense the Intellectual Property for KIDVILLE Facilities. You
acknowledge that our right to sublicense the Intellectual Property
to you is subject to our license agreement with Kidville, NY,
LLC.
(3) Other
affiliates of ours periodically may own musical compositions and
other non-KIDVILLE brand intellectual property that they license us
to use and sublicense others to use during and as part of Classes
and other activities at KIDVILLE Facilities. You acknowledge that
our right to sublicense that non-KIDVILLE brand
intellectual
property to you is subject to our license agreement(s) with such
affiliates and may not continue during the entire Term (as defined
in Subsection 1.D. below).
(4) We grant to
qualified entities a franchise to operate a KIDVILLE Facility
offering and selling the Services and Products we require and
authorize and using the Intellectual Property ( the
“Franchise System” ).
(5) As a KIDVILLE
Facility franchisee, you must comply with this Agreement and all
mandatory specifications, standards, operating procedures, and
rules ( collectively, “System Standards” ) that
we periodically prescribe for KIDVILLE Facilities in order to
maintain high and consistent quality.
(6) You have
applied for a franchise to operate a KIDVILLE Facility.
(1) That you have
independently investigated the KIDVILLE Facility franchise
opportunity and recognize that, like any other business, the nature
of a KIDVILLE Facility will evolve and change over time.
(2) That an
investment in a KIDVILLE Facility involves business risks that
could result in the loss of a significant portion or all of your
investment.
(3) That the
business abilities and efforts of your owners and other principals,
management, and staff are vital to your success.
(4) That
attracting family members for your KIDVILLE Facility will require
you to make consistent marketing and promotional
efforts.
(5) That
attracting and retaining customers for your KIDVILLE Facility will
require you to provide quality Services, to sell quality Products,
to have a high level of customer service, and to adhere strictly to
our System Standards. You are committed to maintaining System
Standards.
(6) That you have
not received from us, and are not relying upon, any representations
or guarantees, express or implied, as to the potential volume,
sales, income, or profits of a KIDVILLE Facility, that any
information you have acquired from other KIDVILLE Facility
franchisees regarding their sales, income, profits, or cash flows
was not information obtained from us, and that we make no
representation about that information’s accuracy.
(7) That we make
no representation regarding any particular Service (including
LITTLE MAESTROS Classes) or Product being authorized or made
available for KIDVILLE Facilities during your entire franchise
term.
2
(8) That in all of
their dealings with you, our officers, directors, employees, and
agents act only in a representative, and not in an individual,
capacity and that business dealings between you and them as a
result of this Agreement are deemed to be only between you and
us.
(9) That you have
represented to us, to induce our entry into this Agreement, that
all statements you have made and all information you have given us
are accurate and complete and that you have made no
misrepresentations or material omissions in obtaining the
Franchise.
(10) That you have
read this Agreement and our Franchise Disclosure Document and
understand and accept that this Agreement’s terms are
reasonably necessary for us to maintain high standards of quality
and service, as well as the uniformity of those standards at each
KIDVILLE Facility, and to protect and preserve the goodwill of the
Marks.
(11) That we may
restrict the brands and sources of various Services, Products, and
other items and services needed to operate KIDVILLE Facilities, as
provided in various sections of this Agreement.
(12) That we have
not made any representation, warranty, or other claim regarding the
KIDVILLE Facility franchise opportunity, other than those made in
this Agreement and our Franchise Disclosure Document, and that you
have independently evaluated the franchise opportunity, including
by using your own business professionals and legal advisors, and
have relied solely upon those evaluations in deciding to sign this
Agreement.
(13) That you have
had the opportunity to ask any questions you have, and to review
any appropriate materials of interest to you, concerning the
KIDVILLE Facility franchise opportunity and that we have considered
your comments and proposals, if any, on this Agreement.
(14) That you have
had the opportunity, and have been encouraged by us, to have this
Agreement and all other agreements and materials that we have given
or made available to you reviewed by an attorney and that you have
either done so or chosen not to do so.
(15) That you have
a net worth that is sufficient to invest in the KIDVILLE Facility
franchise opportunity represented by this Agreement, and you will
have sufficient funds to meet all of your obligations under this
Agreement.
As a corporation,
limited liability company, or general, limited, or limited
liability partnership ( each, an “Entity” ), you
agree and represent that:
(1) You have the
authority to execute, deliver, and perform your obligations under
this Agreement and all related agreements and are duly organized or
formed and
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validly
existing in good standing under the laws of the state of your
incorporation or formation;
(2) Your
organizational documents, operating agreement, or partnership
agreement, as applicable, will recite that this Agreement restricts
the issuance and transfer of certain ownership interests in you,
and all certificates and other documents representing ownership
interests in you will bear a legend (the wording of which we may
prescribe) referring to this Agreement’s
restrictions;
(3) Exhibit A
to this Agreement completely and accurately identifies all of your
owners and their interests in you as of the Effective
Date;
(4) Each owner
whose interest in you (alone or with related persons) equals or
exceeds twenty percent (20%) of your total ownership, and any owner
who actually has management control of the operation of your
FACILITY (defined in Subsection D below) regardless of the size of
his or her ownership interest ( all such owners are called
“Principal Owners” and individually a “Principal
Owner” ), must execute a Guaranty and Assumption of
Obligations, in the form attached to this Agreement, undertaking
personally to be bound, jointly and severally, by all provisions in
this Agreement and any ancillary agreements between you and us. In
addition, each owner who is not a Principal Owner must execute a
Non-Monetary Guaranty and Assumption of Obligations, in the form
attached to this Agreement, undertaking personally to be bound,
jointly and severally, by specified non-monetary provisions in this
Agreement. Subject to our rights and your obligations under
Section 12, you and your owners agree to sign and deliver to
us revised Exhibits A to reflect any permitted changes in the
information that Exhibit A now contains;
(5) Throughout
this Agreement’s term, one person must be designated as your
“Operator,” responsible overall for supervising
and overseeing development and operation of the FACILITY and to
whom we may give, and from whom we may receive, direction. Your
Operator need not have an ownership interest in you but also may be
a Principal Owner or a non-Principal Owner. The Operator as of the
Effective Date is identified in Exhibit A. If your Operator
leaves during this Agreement’s term, you must appoint a new
Operator within the timeframe we specify. Your Operator will
supervise your managers (sometimes called KIDVILLE Mayors), who in
turn will supervise the FACILITY’s non-managerial employees.
Your employees are under your day-to-day control in implementing
and maintaining System Standards at the FACILITY; and
(6) The FACILITY
(and other KIDVILLE Facilities) will be the only business you
operate so that your financial, operating, and other records,
including financial statements, will reflect only the business
represented by KIDVILLE Facilities and your staff will be committed
to the KIDVILLE® brand (although your owners and affiliates
may have other, non-competitive business interests).
4
You have applied
for a franchise to operate a KIDVILLE Facility from sites
physically located within the geographic area described in
Exhibit B (the “Territory”). Subject to this
Agreement’s terms, we grant you a franchise ( the
“Franchise” ) to operate a KIDVILLE Facility (
the “FACILITY” ) within the Territory, and to
use the Franchise System in its operation, for a term ( the
“Term” ) beginning on the Effective Date and
expiring ten (10) years from the date on which your Hub
Location (defined below) commences operation. The Term is subject
to earlier termination under Section 14. You agree to operate
the FACILITY in compliance with this Agreement for the entire Term
unless this Agreement is terminated under Section 14. You
agree at all times faithfully, honestly, and diligently to perform
your obligations under this Agreement and to use your best efforts
to promote the FACILITY.
The Franchise
gives you the right to provide Services and sell Products only at
the physical premises of the Locations (defined below). You are
prohibited from (i) providing Services or selling Products
away from the physical premises of the Locations, (ii) selling
Services or Products through other distribution channels,
(iii) using the Marks in any other business activities that we
have not expressly authorized, and (iv) advising others who
operate Competitive Businesses (as defined in Section 7
below).
You may engage in
any authorized advertising, promotional, marketing, and related
activities ( “Promotional Activities” ) to
solicit customers located within and outside your Territory.
However, if other KIDVILLE Facilities operate in the areas where,
in our reasonable opinion, your Promotional Activities have
significant circulation or coverage, you may not include any price
information in the materials (written, auditory, or otherwise) used
in those Promotional Activities. If there is no KIDVILLE Facility
operating in an area where you engage in Promotional Activities,
but we later appoint a franchisee whose franchised territory
includes all or a portion of that area, you agree (at our
direction) to send the new franchisee a list identifying (with
applicable contact information) all of your customers who reside in
that new franchisee’s territory. We have the unrestricted
right to regulate your Promotional Activities and other business
activities outside your Territory in order to protect, as we deem
best, our interests, other KIDVILLE Facility franchisees, and the
Franchise System. Other KIDVILLE Facility franchisees will have the
same rights, and will be subject to the same restrictions, in your
Territory.
E. HUB
AND ANNEX LOCATIONS, SITE SELECTION, AND LEASES.
(1) Hub and
Annex Locations Defined. The Franchise to operate the
FACILITY requires you to locate, lease (or purchase), develop,
maintain, and operate two (2) types of sites: One
(1) main “hub” location ( the “Hub
Location” ) and at least three (3) “annex”
locations ( each an “Annex Location” ). The Hub
Location is the larger, main operating center for the Franchise at
which you will provide all required Services and sell all required
Products associated with a KIDVILLE Facility and maintain your
primary management, administrative, staffing, and training
functions. Each Annex Location is significantly smaller than the
Hub Location, intended for areas within the Territory where a
larger Hub Location would be impractical, and will provide some,
but not all, of the Services and sell some, but not all, of the
Products associated
5
with KIDVILLE
Facilities. The physical sites of the Hub Location and each Annex
Location must be within the Territory.
Unless it is
necessary for us to distinguish in this Agreement between your Hub
Location and your Annex Locations, references in this Agreement to
your “Locations” cover both your Hub
Location and your Annex Locations. References in this Agreement to
the “FACILITY” cover your entire business operation
under this Agreement, including all activities at both your
Hub Location and your Annex Locations. Your right to operate at
each Annex Location is coterminous with the Term. You may use each
Location only for operating the FACILITY.
(2)
Selecting Hub and Annex Locations. The addresses of
your Locations are or will be identified in Exhibit C. If you
have not found sites for the Locations as of the Effective Date,
then we and you will insert their addresses into Exhibit C
after you find them in compliance with the following
procedures:
(i) You agree to
find, and sign a lease for, a suitable site within the Territory
for the Hub Location within one hundred twenty (120) days
after the Effective Date.
(ii) You agree to
find, and sign leases for, suitable sites within the Territory for
the first two (2) of your minimum three (3) required
Annex Locations within one hundred eighty (180) days after the
Effective Date.
(iii) You agree to
find, and sign a lease for, a suitable site within the Territory
for your third (3rd) required Annex Location within two hundred
seventy (270) days after the Effective Date.
You must obtain
our written acceptance of each Location’s proposed site
before signing any lease. You may operate the Locations only at
sites we have formally accepted. We will not conduct site selection
activities for you. You are responsible for finding a site for each
Location that satisfies our site selection criteria and meets the
requirements of your business. We will not unreasonably withhold
our acceptance of a site that meets our criteria.
We will give you
site evaluation workbooks to help you assess whether a site
satisfies our criteria. You must obtain all information necessary
to complete the workbooks and then return the completed workbooks
to us. If we are satisfied with the workbooks and believe, based on
this preliminary review, that the identified sites might be
acceptable for Locations, we will visit your Territory to inspect
the proposed sites. We will not charge you for this first site
visit to your Territory. However, you must pay us a per diem fee
and reimburse all of our out-of-pocket costs and expenses for all
subsequent site visits. To avoid these additional costs, we suggest
that you find and prepare workbooks for a number of sites that you
believe are suitable for Locations so that we can inspect them on
one site visit. We will accept or not accept your proposed sites
within ten (10) days after returning from our site visit.
After you secure the sites, we will insert their addresses into
Exhibit C.
6
You acknowledge
and agree that, if we accept or give you information regarding a
Location’s proposed site, that is not a representation or
warranty of any kind, express or implied, of the site’s
suitability for a KIDVILLE Facility or any other purpose. Our
acceptance indicates only that we believe the site meets our then
acceptable criteria. Applying criteria that have appeared effective
with other sites might not accurately reflect the potential for all
sites, and demographic and/or other factors included in or excluded
from our criteria could change, altering a site’s potential.
The uncertainty and instability of these criteria are beyond our
control, and we are not responsible if a site we accepted fails to
meet your expectations. You acknowledge and agree that your
acceptance of the Franchise was or will be based on your own
independent investigation of a site’s suitability for each
Location. We are relying on your knowledge of the real estate
market in your area and your ability to locate a suitable
site.
(3) Leasing
Locations. We have the right to accept or reject the terms
of a Location’s proposed lease or sublease ( the
“Lease” ) before you sign it. We may require that
the Lease contain certain provisions (although we will not directly
negotiate your Lease), including those:
(a) reserving to
us the right to receive an assignment of the Lease upon termination
or expiration of this Agreement;
(b) requiring the
landlord to give us all sales and other information we request
relating to the FACILITY’s operation at the
Location;
(c) requiring the
landlord concurrently to send us a copy of any written notice of
Lease default sent to you and granting us the right (but without
any obligation) to cure any Lease default within fifteen
(15) business days after expiration of your cure period (if
you fail to do so);
(d) confirming
your right to display the Marks at each Location according to
specifications in the Operations Manual (subject only to applicable
law);
(e) specifying
that the Location may be used only for a KIDVILLE Facility;
and
(f) allowing us to
enter the Location upon expiration or termination of this Agreement
in order to remove signage and other items bearing our Marks and
otherwise to de-identify the Location.
We may require
that the types of provisions referenced above be reflected in a
Lease Rider, Collateral Assignment of Lease, or other document. You
agree to sign, and have the landlord sign, any documents we deem
necessary to record our interest in the Location in public real
estate indices and elsewhere to protect our interests. You
acknowledge that our acceptance of the Lease is not a guarantee or
warranty, express or implied, of the success or profitability of a
KIDVILLE Facility operated at the Location. Our acceptance
indicates only that we believe that the Location and the
Lease’s terms meet our then acceptable criteria. We have the
right to receive a final signed copy of
7
each Lease. You
may not modify the Lease if any proposed modification would impact
the rights reserved by subparagraphs (a) through
(f) above.
If the Lease
expires or is terminated without your fault, or if the
Location’s site is destroyed, condemned, or otherwise
rendered unusable, we will allow you to relocate to a new site in
the Territory acceptable to us. Relocation will be at your sole
expense, and we may charge you our then current relocation fee plus
our out-of-pocket expenses in connection with any
relocation.
Except as provided
in subparagraph (6) below, we (and any affiliates that we have
from time to time) may not during the Term establish and operate,
or grant to others the right to establish and operate, another
KIDVILLE Facility the Hub Location for which is physically located
within the Territory. Except for this Hub Location restriction (but
with the carve-out in subparagraph (6) below), your rights under
this Agreement are non-exclusive, and we (and any affiliates that
we have from time to time) retain the right during the Term to
engage in any and all activities that we (and they) desire, at any
time or place, and whether or not these activities compete with
your FACILITY, including, without limitation, the right:
(1) To establish
and operate, and grant to others the right to establish and
operate, KIDVILLE Facilities the Hub Locations for which are
located outside the Territory on any terms and conditions we deem
appropriate.
(2) To establish
and operate, and grant to others the right to establish and
operate, one or more Annex Locations that are located within or
outside the Territory on any terms and conditions we deem
appropriate (and to require your Hub Location to provide services
to such Annex Locations located within the Territory on terms we
specify), provided, however, that (a) we will not establish
and operate, or grant to others the right to establish and operate,
Annex Locations within the Territory for at least two
(2) years following the date by which your third (3rd) Annex
Location must have opened for business, as provided in Subsection
2.D. below, and (b) we will give you at least six
(6) months’ prior written notice of our intent to
establish and operate, or grant to others the right to establish
and operate, the Annex Location in your Territory. However, if you
fail to open your third (3rd) Annex Location for business by the
date specified in Subsection 2.D. below, there are no timing or
other restrictions whatsoever on (and no notice that we must give
with respect to) our right to establish and operate, or grant to
others the right to establish and operate, an Annex Location in
your Territory. In addition, your failure to open your third (3rd)
Annex Location for business by the date specified in Subsection
2.D. below may give rise to your obligation to pay the Assumed
Royalty and Assumed Fund Contribution, as defined in Subsections
3.B. and 9.B. below.
(3) To license to
any business that is not a KIDVILLE Facility, wherever that
business is located or operating (including within the Territory),
the right to offer and sell to its own customers any of the
Services (including LITTLE MAESTROS Classes and other LITTLE
MAESTROS branded items), whether under the Marks or any other
trademarks or service marks.
8
(4) To offer and
sell Products and other items identified by the Marks or any other
trademarks or service marks to any customers, wherever located or
operating (including within the Territory), and through any
distribution channels (including, but not limited to, the Internet,
specialty and other retail stores branded exclusively or primarily
under the KIDVILLE® Mark that do not also provide Classes,
specialty and other retail stores branded exclusively or primarily
under trademarks other than the KIDVILLE® Mark, and other
points of distribution), wherever located or operating (including
within the Territory).
(5) To create and
conduct, and grant to others the right to create and conduct,
plays, stage shows, and musicals, and create, transmit, display,
and broadcast television, radio, Internet, and other productions,
using (on a featured or non-featured basis) any of the Intellectual
Property and non-KIDVILLE brand intellectual property used in or
licensed to KIDVILLE Facilities (including LITTLE MAESTROS) and
whether associated with the Marks or other trademarks and
commercial symbols.
(6) To establish
and operate, and grant to others the right to establish and
operate, KIDVILLE Facility Hub Locations at mass gathering
locations within the Territory and otherwise to provide, and grant
to others the right to provide, Services at mass gathering
locations within the Territory. “Mass gathering”
locations include casinos, hotels, resorts, cruiseships, military
bases, mass transportation facilities (like train stations and
airports), sports arenas and other sports facilities, and similar
venues.
(7) To engage in
all other activities that this Agreement does not expressly
prohibit.
G. THE
EXERCISE OF OUR JUDGMENT.
We have the right
to develop, operate, and change the Branded System and the
Franchise System in any manner not specifically prohibited by this
Agreement. Whenever we have reserved in this Agreement the right to
take or to withhold an action, or to grant or decline to grant you
the right to take or omit an action, we may, except as otherwise
specifically provided in this Agreement, make our decision or
exercise our rights based on information then available to us and
our judgment of what is best for us, KIDVILLE Facility franchisees
generally, or the Franchise System at the time our decision is
made, regardless of whether we could have made other reasonable or
even arguably preferable alternative decisions or whether our
decision promotes our financial or other individual
interest.
H.
MODIFICATION OF FRANCHISE SYSTEM.
Because complete
and detailed uniformity under many varying conditions might not be
possible or practical, you acknowledge that we specifically reserve
the right and privilege, as we deem best, to vary System Standards
for, and to provide different levels of service to, any franchisee
based upon the peculiarities of any condition or factors that we
consider important to that franchisee’s successful operation.
You have no right to require us to grant you a similar variation or
accommodation or to provide the same level of service.
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2.
DEVELOPMENT AND OPENING OF FACILITY
LOCATIONS.
You are
responsible for developing each Location for the FACILITY. We will
give you mandatory and suggested specifications and layouts for
Locations, including requirements for dimensions, design, image,
interior layout, decor, fixtures, equipment, signs, furnishings,
and color scheme. These plans might not reflect the requirements of
any federal, state, or local law, code, or regulation, including
those arising under the Americans with Disabilities Act ( the
“ADA” ) or similar rules governing public
accommodations for persons with disabilities. You are responsible
for preparing a site survey and all required construction plans and
specifications to suit the Location and making sure that these
plans and specifications comply with our requirements, the ADA and
similar rules, other applicable ordinances, building codes, permit
requirements, and Lease requirements and restrictions. You (and not
we) are responsible for the performance of the architects,
contractors, and subcontractors you hire to develop and maintain
each Location for the FACILITY and for ensuring that sufficient
insurance coverage is in place during the construction
process.
You agree to send
us construction plans and specifications for review before you
begin constructing each Location and all revised or “as
built” plans and specifications during construction. Our
designated architect will review your architect’s proposed
plans and specifications to ensure they are acceptable. You must
pay our architect for that review. Because our review is limited to
ensuring your compliance with our design and layout requirements,
our review might not assess compliance with federal, state, or
local laws and regulations, including the ADA. We may inspect each
Location during the development process.
You must do the
following, at your own expense, to develop and commence operation
of the FACILITY at each Location:
(1) secure all
financing required to develop and operate the FACILITY;
(2) obtain all
required building, utility, sign, health, sanitation, business, and
other permits and licenses;
(3) construct all
required improvements to the Location and decorate the Location
according to approved plans and specifications;
(4) obtain all
customary contractors’ sworn statements and partial and final
waivers of lien for construction, remodeling, decorating, and
installation services;
(5) purchase or
lease, and install, all required fixtures, furniture, furnishings,
signs, and equipment (including music systems, required computer,
point-of-sale, and other electronic information systems, and all
equipment components and software necessary for you to accept and
process KIDVILLE® membership cards and participate in our
other customer loyalty, affinity, and similar programs) (
collectively, “Operating Assets” );
and
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(6) purchase an
opening inventory of required, authorized, and approved Products
from us, our affiliates, or other designated sources and other
products, materials, and supplies from approved and designated
sources.
You must use in
operating the FACILITY only those Operating Assets that we
designate or approve for KIDVILLE Facilities as meeting our
standards and specifications for quality, design, appearance,
function, and performance. You may not install or use any
unauthorized Operating Assets at a Location. You agree to place or
display at each Location (interior and exterior) only the signs,
emblems, lettering, logos, and display materials that we approve
from time to time. You must purchase or lease approved brands,
types, and models of Operating Assets only from suppliers we
designate or approve (which may include and/or be limited to us
and/or our affiliates).
You agree to
obtain and use the computer hardware and/or software we specify,
including required computer, point-of-sale, and other electronic
information systems and all equipment components and software
(including KIDVILLE® customer relationship manager software
(“ KIDVILLE Software ”)) necessary for you to
process memberships and class registrations on-line, to accept and
process KIDVILLE® membership cards, and to participate in our
other customer loyalty, affinity, and similar programs ( the
“Computer System” ). We may modify specifications
for and components of the Computer System. You also agree to use
our designated e-mail system for all business related to the
Franchise. We have the right to monitor and review your e-mail
communications. Our modification of specifications for the Computer
System, and/or other technological developments or events, might
require you to purchase, lease, and/or license new or modified
computer hardware and/or software and to obtain service and support
for the Computer System. Although we cannot estimate the future
costs of the Computer System or required service or support, and
although these costs might not be fully amortizable over the Term,
you agree to incur the costs of obtaining the computer hardware and
software comprising the Computer System (and additions and
modifications) and required service or support. Within sixty
(60) days after we deliver notice to you, you must obtain the
Computer System components that we designate and to ensure that
your Computer System, as modified, is functioning properly. We have
no obligation to reimburse you for any Computer System costs. You
may not use any unapproved computer software or security access
codes. We have the right to know all security access
codes.
You agree that we
and our affiliates may condition any license of required or
recommended proprietary software to you, and/or your use of
technology developed or maintained by or for us, on your signing
the software license agreement or similar document, or otherwise
agreeing to the terms (for example, by acknowledging your consent
to and accepting the terms of a click-through or other
shrink-wrapped license agreement), we and our affiliates prescribe
to regulate your use of, and our and your respective rights and
responsibilities with respect to, the software or technology. We
and our affiliates may charge you up-front and ongoing weekly or
monthly fees for any required or recommended proprietary software
or technology that we and our affiliates license to you and for
other maintenance, support, and
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access services
provided during the Term, including access to and use of KIDVILLE
Software, if that is obtained directly from us or an affiliate
rather than from designated or approved third party
vendors.
Despite the fact
that you must buy, use, and maintain the Computer System according
to our standards and specifications, you have sole and complete
responsibility for: (1) the acquisition, operation,
maintenance, and upgrading of the Computer System; (2) the
manner in which your Computer System interfaces with our and any
third party’s computer system; and (3) any and all
consequences if the Computer System is not properly operated,
maintained, and upgraded. The Computer System shall permit
twenty-four (24) hours per day, seven (7) days per week
electronic communications between you and us, including access to
the Internet and our then current Franchise System Website,
intranet or extranet.
D.
FACILITY/LOCATION OPENING.
You agree not to
begin operating the FACILITY at a Location (except for the approved
pre-sale activities specified in Subsection 2.E. below)
until:
(1) We notify you
in writing that the Location meets our standards and specifications
(although our acceptance is not a representation or warranty,
express or implied, that a Location complies with any engineering,
licensing, environmental, labor, health, building, fire,
sanitation, occupational, landlord’s, insurance, safety, tax,
governmental, or other statutes, rules, regulations, requirements,
or recommendations nor a waiver of our right to require continuing
compliance with our requirements, standards, and
policies);
(2) required
training (described in Subsection 4.A. below) is satisfactorily
completed by all attendees;
(3) you pay the
initial franchise fee and other amounts then due to us and key
suppliers;
(4) you obtain all
required licenses and permits and send us copies of the licenses
and permits we request; and
(5) you give us
certificates for all required insurance policies.
You agree to
comply with these conditions and to begin operating (i) your
Hub Location within two hundred seventy (270) days after the
Effective Date or on or before the date specified in any
Development Rights Rider to which you are a party, (ii) your
first two (2) required Annex Locations within two hundred
seventy (270) days after the Effective Date, and
(iii) your third required Annex Location within three hundred
sixty (360) days after the Effective Date. We may terminate
this Agreement if you fail to comply with the deadlines specified
in subparagraphs (i) or (ii) above. If you fail to comply
with the deadline specified in subparagraph (iii) above, we
have the rights specified in Subsections 1.F.(2) above and 3.B. and
9.B. below.
If you begin
operating any Location (except for the approved pre-sale activities
specified in Subsection 2.E. below) before we notify you in writing
that it meets our standards and
12
specifications
(as required in subparagraph (1) above), you must pay us Five
Thousand Dollars ($5,000) for each day the Location operates
without our approval. In that event, we also may elect to terminate
this Agreement under Section 14.B.
E.
PRESALE OF CLASSES, MEMBERSHIPS, AND BIRTHDAY
PARTIES.
You may not begin
offering and pre-selling (that is, before the FACILITY is ready to
open for business and begin conducting Classes) FACILITY
memberships, Class registrations, and birthday parties until we
give you written approval. We may require you to sign and deliver
to us a Request for Presale form (which we prepare) in which you
certify that you have, among other things, obtained all necessary
bonds and/or otherwise have complied, and will comply, with all
applicable laws relating to your presale activities. If you fail to
complete and return the Request for Presale form as required, you
are not authorized to begin offering or pre-selling FACILITY
memberships, Class registrations, and birthday parties. You alone
are responsible for ensuring that your presale activities comply
with all applicable laws. We may require you to deposit with us, or
that your customers pay directly to us, all revenue from your
presale activities with respect to each Location until we
approve the Location for opening, as provided in Subsection 2.D.
above. After the particular Location begins operating Classes, we
will immediately remit all presale revenue for that Location to
you, less our applicable Royalty and Fund contributions, as
provided in Subsections 3.B. and 9.B., respectively, of this
Agreement. We will not remit any Location’s presale revenue
to you until after the Location begins operating Classes. (In other
words, we may control the revenue from a Location’s presale
activities even if one or more of the FACILITY’s other
Locations already have begun operating Classes.)
A.
INITIAL FRANCHISE FEE.
You agree to pay
us a one-time and, except as provided in Subsection 4.A.(1),
nonrefundable initial franchise fee equal to One Hundred Eighty
Thousand Dollars ($180,000), which consists of Seventy-Five
Thousand Dollars ($75,000) for the Hub Location and Thirty-Five
Thousand Dollars ($35,000) for each Annex Location you have agreed
to develop within the Territory (a minimum of three (3)). This
initial franchise fee must be paid, and is fully earned by us, when
you sign this Agreement. The initial franchise fee is not in
exchange for any particular products, services, or assistance but
instead is solely in consideration of our signing this Agreement.
We will credit toward the initial franchise fee any deposits you
previously paid under a Development Rights Rider.
You agree to pay
us, on or before the fifth (5th) day of each calendar month, and in
the manner provided below, a Royalty Fee ( the
“Royalty” ) equal to the following percentages of
the FACILITY’s Gross Sales (defined in Subsection C below) at
the Hub Location and each Annex Location during the preceding
calendar month:
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(a)
Seven percent (7%) of the Hub Location’s Gross Sales on that
portion of the Hub Location’s Gross Sales during a calendar
year that do not exceed Two Million Dollars
($2,000,000);
(b)
Six and one-half percent (6.5%) of the Hub Location’s Gross
Sales on that portion of the Hub Location’s Gross Sales
during a calendar year that exceed Two Million Dollars ($2,000,000)
but have not exceeded Four Million Dollars ($4,000,000);
and
(c)
Six percent (6%) of the Hub Location’s Gross Sales on that
portion of the Hub Location’s Gross Sales during a calendar
year that exceed Four Million Dollars ($4,000,000).
(a) Seven
percent (7%) of each Annex Location’s Gross Sales on that
portion of the Annex Location’s Gross Sales during a calendar
year that do not exceed Three Hundred Fifty Thousand Dollars
($350,000);
(b) Six
and one-half percent (6.5%) of each Annex Location’s Gross
Sales on that portion of the Annex Location’s Gross Sales
during a calendar year that exceed Three Hundred Fifty Thousand
Dollars ($350,000) but have not exceeded Seven Hundred Thousand
Dollars ($700,000); and
(c) Six
percent (6%) of each Annex Location’s Gross Sales on that
portion of the Annex Location’s Gross Sales during a calendar
year that exceed Seven Hundred Thousand Dollars
($700,000).
The Gross Sales
thresholds specified above are not a representation or guarantee of
any kind of the volume, sales, income, or profits you might
generate from operating the FACILITY. The thresholds are simply the
levels of Gross Sales at which we are willing to reduce the Royalty
percentages due under this Agreement. The Royalty is not in
exchange for any particular products, service, or assistance but
instead is solely in consideration of our granting you the
Franchise conferred by this Agreement.
If you fail to
open for business your third (3rd) Annex Location within the
Territory by the date specified in Subsection 2.D. above or at all,
you nevertheless must pay us a Royalty on the Gross Sales that we
assume you would have generated from that Annex Location had you
opened and operated that Annex Location in compliance with this
Agreement ( the “Assumed Royalty” ). The Assumed
Royalty will be equal to the average Royalty that you pay us on
account of the operations of your other Annex Locations. The
Assumed Royalty is due and payable at the same time and in the same
manner as the non-Assumed Royalty described in this Subsection 3.B.
Your obligation to pay us the Assumed Royalty shall continue unless
and until you commence operating your third (3rd) Annex Location
within the Territory or we (or our affiliates) exercise our rights
under Subsection 1.F.(2) above and commence operating, or other
parties we approve commence operating, a third (3rd) Annex Location
within the Territory.
14
Your failure to
pay the Assumed Royalty monthly is a breach of this Agreement for
which we may terminate this Agreement under Subsection 14.B.(14)
below.
C.
DEFINITION OF “GROSS SALES”.
As used in this
Agreement, the term “Gross Sales” means all revenue
that you derive from selling Services and Products and otherwise
operating the FACILITY, whether from cash, check, credit and debit
card, barter exchange, trade credit, or other credit transactions,
including revenue generated from presales, revenue from selling
Services and Products to customers who use gift, loyalty, and
affinity cards for payment, and your proceeds from business
interruption insurance, but (1) excludes all federal, state,
and municipal sales, use, or service taxes collected from customers
and paid to the appropriate taxing authority, and (2) is
reduced by the amount of any documented refunds and credits the
FACILITY in good faith gives to customers (if those amounts
originally were included in calculating Gross Sales).
D.
LATE FEES AND INTEREST.
You agree to pay
us a late fee for each required payment not made on or before its
original due date and for each payment not honored by your
financial institution. (You also must reimburse our bank charges
arising from your dishonored payments.) The late fee, which is
equal to ten percent (10%) of the overdue payment, is not interest
or a penalty but compensates us for increased administrative and
management costs due to your late payment. In addition, all amounts
that you owe us that are more than seven (7) days late will
bear interest, accruing as of their original due date, at one and
one-half percent (1.5%) per month or the highest commercial
contract interest rate the law allows, whichever is less. We may
debit your EFTA (defined below) automatically for late fees and
interest. You acknowledge that this Subsection is not our agreement
to accept any payments after they are due or our commitment to
extend credit to, or otherwise finance your operation of, the
FACILITY.
E.
APPLICATION OF PAYMENTS.
Despite any
designation you make, we may apply any of your payments to any of
your past due indebtedness to us and our affiliates. We may set off
any amounts you or your owners owe us or our affiliates against any
amounts that we or our affiliates owe you or your owners. You may
not withhold payment of any amounts you owe us or our affiliates
due to our alleged nonperformance of any of our obligations under
this Agreement.
Before your
FACILITY commences operation, you agree to sign and deliver to us
the documents we require to authorize us to debit your business
checking or other account automatically for the Royalty, Fund
contributions (defined in Subsection 9.B. below), and other amounts
due under this Agreement or in connection with your operation of
the FACILITY, including amounts due for your purchases of Products,
other items, and services from us, our affiliates and/or
unaffiliated vendors ( the “Electronic Funds Transfer
Account” or “EFTA” ). We will debit your EFTA
for the Royalty and Fund contributions on or before the fifth (5th)
day of each calendar month on account of the previous calendar
month’s Gross Sales. We will debit
15
the EFTA for
other amounts you owe us, our affiliates and/or unaffiliated
vendors on the day we specify. With respect to Product and other
purchases, we may require you to submit payment electronically (and
to initiate the electronic payment process) before we
prepare for shipment and send you the items you have ordered. You
agree to deposit funds into the EFTA to cover our withdrawals and
to report your Gross Sales as we require.
If you fail to
report the FACILITY’s Gross Sales, we may debit your EFTA for
one hundred twenty percent (120%) of the last Royalty and Fund
contribution that we debited (together with the late fee and
interest noted in Subsection 3.D. above). If the amounts we debit
from your EFTA are less than the amounts you actually owe us (once
we have determined the FACILITY’s actual Gross Sales), we
will debit your EFTA for the balance on the day we specify. If the
amounts we debit exceed the amounts you actually owe us, we will
credit the excess against the amounts due during the following
calendar month.
Despite the
preceding language in this Subsection F, we reserve the right at
any time during the Term to debit your required Royalty and Fund
contribution, on a transaction-by-transaction basis, directly from
customer payments for Classes and other Services to be provided by
the FACILITY where we or our designee administers the on-line
registration process through KIDVILLE Software, the Franchise
System Website, or other Electronic Media and accepts and processes
customer payments.
We may require you
to pay any amounts due to us and our affiliates under this
Agreement (or otherwise) other than by automatic debit (
e.g. , by check or wire transfer) whenever we deem
appropriate, and you must comply with our payment instructions.
While we may, as noted above, debit the EFTA for amounts you owe
unaffiliated vendors, we generally intend to do so only if you fail
to pay those vendors as and when required.
4.
TRAINING AND ASSISTANCE.
(1) Initial
Training . If this is your first KIDVILLE Facility, an
owner of yours who actually has management control of the operation
of your FACILITY must, before you commence pre-sales, attend an
initial orientation and training session for approximately two
(2) weeks at our principal business address or another
designated location. (We refer to this owner with management
control who attends training as the “Trained
Owner.” )
Before your
FACILITY commences operation, we will provide our training program
(which is scheduled to run for approximately four (4) weeks)
for your Trained Owner (who also may be your Operator) at no
additional charge. (Training may be longer or shorter depending on
our opinion of the Trained Owner’s experience and needs.)
This training, which focuses on our philosophy, System Standards,
and the material aspects of operating a KIDVILLE Facility, will
take place at a designated training facility of our choice (at our
corporate headquarters and/or at an operating KIDVILLE Facility).
If your Trained Owner is not also your Operator, your Operator must
attend approximately two (2) weeks of training at no
additional charge at a
16
designated
training facility of our choice (at our corporate headquarters
and/or at an operating KIDVILLE Facility). We also will provide up
to four (4) days of training at no additional charge for your
Early Childhood Development Director and your Director of Birthday
Parties. Your Trained Owner, Operator, and directors must
satisfactorily complete their respective training regimen and pass
applicable operations and proficiency tests. You agree to pay all
travel and living expenses, wages, and workers’ compensation
insurance that your Trained Owner, Operator, directors, and other
employees incur during training. You agree to replace your Operator
(if he or she is not also your Trained Owner) and directors if we
believe they are not qualified or suitable to hold their positions
and to pay our then current fee to train their replacements. Our
training program will include a “train the trainer”
module so that your senior-level personnel can learn how to train
your other employees.
If we determine
that your Trained Owner (whether or not he or she also is your
Operator) cannot satisfactorily complete initial training (and he
or she, or a replacement, cannot satisfactorily complete a repeat
training program), we may terminate this Agreement. Under those
circumstances, we will keep one-half ( 1 / 2
) of the initial franchise fee. We
will return the remaining portion of the initial franchise fee if
you sign our required form of release of claims.
Your Trained Owner
and Operator may request additional or repeat training at the end
of the initial training and orientation programs if they do not
feel sufficiently trained in the operation of a KIDVILLE Facility.
We and you will jointly determine the duration of any additional
training, which is subject to the availability of our personnel.
You must pay our then current charges for this additional or repeat
training. However, if your Trained Owner and Operator
satisfactorily complete our initial training and orientation
programs, and have not expressly informed us at the end of those
programs that they do not feel sufficiently trained in the
operation of a KIDVILLE Facility, then your Trained Owner and
Operator will be deemed to have been trained sufficiently to
operate a KIDVILLE Facility.
If this is your
first or second KIDVILLE Facility franchise, we will send one or
more of our representatives to your Hub Location at our cost for up
to one (1) week to assist in the initial stages of the
FACILITY’s operation and to help train your employees
on-site. We will send our representative(s) to your Hub Location
before you begin conducting Classes or during your first semester (
i.e. , four months) of operation (at our option). We need
not send representatives to your Annex Locations (even if this is
your first KIDVILLE Facility franchise) or to a third or subsequent
Hub Location you develop. If you request, and we agree to provide,
additional or special guidance, assistance, or training before you
begin conducting Classes or during the first semester, you agree to
pay our then applicable charges, including our personnel’s
per diem charges (including wages) and travel, hotel, and living
expenses.
Approximately
ninety (90) days after the FACILITY commences operation, your
Trained Owner and Operator must attend three (3) days of
advanced training at a designated training facility of our choice
(at our corporate headquarters and/or at an
17
operating
KIDVILLE Facility). You must arrange for this advanced training
before the ninety (90) day period ends.
All FACILITY
personnel in customer contact positions must be able to speak,
read, write, and understand the English language fluently. We have
the right to decide whether a person has the required English
fluency.
(2) Ongoing
Training . We may require your Trained Owner, Operator, and
other employees to attend and complete satisfactorily supplemental
training courses that we periodically choose to provide during the
Term at the times and locations we designate. We may charge
reasonable registration or similar fees for these courses. Besides
attending these courses, at least one of your representatives (whom
we approve) must attend an annual convention of all KIDVILLE
Facility franchisees at a location we designate. We may charge you
a convention fee of up to Two Thousand Five Hundred Dollars
($2,500) per person. You also must pay all other costs to
attend.
If you choose to
designate a new Operator or to hire new FACILITY directors during
the Term, each must satisfactorily complete, within the timeframe
we specify, our then current training program. Your trained
personnel may provide this training if we previously have certified
them to do so. Otherwise, training must be completed at our
designated training facility. We may charge reasonable fees for
this training. You must pay all travel and living expenses incurred
during all training courses and programs. You understand and agree
that any specific ongoing training or advice we provide does not
create an obligation (whether by course of dealing or otherwise) to
continue providing that specific training or advice, all of which
we may discontinue and modify from time to time. We may decertify
any of your personnel who we reasonably believe do not satisfy our
minimum qualifications for the positions they hold, in which case
you must hire replacement personnel and arrange for their
training.
We may advise you
from time to time regarding the FACILITY’s operation based on
your reports or our evaluations and inspections and may guide you
with respect to:
(1) standards,
specifications, and operating procedures and methods that KIDVILLE
Facilities use;
(2) purchasing
required and authorized Operating Assets, Products, and other items
and arranging for their distribution to you;
(3) advertising
and marketing materials and programs;
(4) employee
training; and
(5)
administrative, bookkeeping, accounting, and inventory control
procedures.
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We may guide
you in our operations manual ( “Operations
Manual” ); in bulletins or other written materials; by
Electronic Media, intranets, and extranets; by telephone
consultation; and/or at our office or the FACILITY. If you request,
and we agree to provide, additional or special guidance,
assistance, or training during the Term, you agree to pay our then
applicable charges, including our personnel’s per diem
charges (including wages) and travel, hotel, and living expenses.
“Electronic Media” means the Internet, the World Wide
Web, or any other similar proprietary or common carrier electronic
delivery system as well as materials (such as CD ROMs and USB data
storage devices) that facilitate the electronic communication of
information.
We will provide
you single-user access during the Term to our on-line Operations
Manual, which may include audio, video, computer software, other
Electronic Media, and/or written materials. The Operations Manual
contains our System Standards, information on your other
obligations under this Agreement, and various recommendations. We
may modify the Operations Manual periodically to reflect changes in
System Standards. You agree to keep access codes to and other
information for the Operations Manual current and in a secure
location. No one besides your Trained Owner and Operator may know
the access code(s) to the Operations Manual (unless we agree
otherwise in writing). We must know the identities of all people
with access to the Operations Manual. If there is a dispute over
the Operation Manual’s contents, our master version controls.
You agree that the Operations Manual’s contents are
confidential and that you will not disclose the Operations Manual
to any person other than FACILITY employees who need to know its
contents to perform their duties. You may not at any time copy,
duplicate, record, or otherwise reproduce any part of the
Operations Manual (except as we allow for training and operating
purposes). If we choose to give you a printed copy of the
Operations Manual (although we have no obligation to do so because
we currently intend to maintain only an on-line version of the
Operations Manual), we may charge you a reasonable fee if you lose
the printed copy.
You must monitor
and access the website, intranet, or extranet for any updates to
the Operations Manual and System Standards. Any passwords or other
digital identifications necessary to access the Operations Manual
on a website, intranet, or extranet will be deemed to be a part of
Confidential Information (defined in Section 6
below).
D.
DELEGATION OF PERFORMANCE.
You agree that we
have the right to delegate the performance of any portion or all of
our obligations under this Agreement to third-party designees,
whether these designees are our affiliates, agents, or independent
contractors with whom we contract to perform these obligations. If
we do so, such third-party designees will be obligated to perform
the delegated functions for you in compliance with this Agreement,
and we will be responsible if they fail to do so.
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A.
OWNERSHIP AND GOODWILL OF MARKS.
Kidville, NY, LLC
has licensed the Marks to us to use in franchising, developing, and
operating KIDVILLE Facilities. Your right to use the Marks is
derived only from this Agreement and is limited to your operating
the FACILITY in compliance with this Agreement and all System
Standards we prescribe during the Term. Your unauthorized use of
the Marks is a breach of this Agreement and infringes our and
Kidville, NY, LLC’s rights in the Marks. You acknowledge and
agree that your use of the Marks and any goodwill established by
that use are exclusively for our and Kidville, NY, LLC’s
benefit and that this Agreement does not confer any goodwill or
other interests in the Marks upon you (other than the right to
operate the FACILITY in compliance with this Agreement). All
provisions of this Agreement relating to the Marks apply to any
additional proprietary trade and service marks we authorize you to
use. You may not at any time during or after the Term contest or
assist any other person in contesting the validity, or our and
Kidville, NY, LLC’s ownership, of the Marks.
B.
LIMITATIONS ON YOUR USE OF MARKS.
You agree to use
the Marks as the FACILITY’s sole identification, except that
you must identify yourself as its independent owner and operator at
all Locations in the manner we prescribe. You may not use any Mark
(1) as part of any corporate or legal business name,
(2) with any prefix, suffix, or other modifying words, terms,
designs, or symbols (other than logos we license to you),
(3) in offering or selling any unauthorized services or
products, (4) as part of any domain name, homepage, electronic
address, or otherwise in connection with Electronic Media (except
as provided in Subsection 9.E. of this Agreement), or (5) in
any other manner we have not expressly authorized in writing. If we
discover your unauthorized use of the Marks, we may require you to
destroy all offending items reflecting the unauthorized use (with
no reimbursement from us).
You may not use
any Mark in advertising the transfer, sale, or other disposition of
the FACILITY or an ownership interest in you without our prior
written consent, which we will not unreasonably withhold. You agree
to display the Marks prominently as we prescribe at the Locations
and on apparel, forms, advertising and marketing, supplies, and
other materials we designate. You agree to give the notices of
trade and service mark registrations that we specify and to obtain
any fictitious or assumed name registrations required under
applicable law.
C.
NOTIFICATION OF INFRINGEMENTS AND CLAIMS.
You agree to
notify us immediately of any apparent infringement or challenge to
your use of any Mark, or of any person’s claim of any rights
in any Mark or any confusingly similar trademark, and not to
communicate with any person other than us, Kidville, NY, LLC, and
our attorneys, and your attorneys, regarding any infringement,
challenge, or claim. We and Kidville, NY, LLC may take the action
we deem appropriate (including no action) and control exclusively
any litigation, U.S. Patent and Trademark Office proceeding, or
other administrative proceeding arising from any infringement,
challenge, or claim or otherwise concerning any Mark. You agree to
sign any documents and take any other reasonable action that, in
the opinion of our and
20
Kidville, NY,
LLC’s attorneys, are necessary or advisable to protect and
maintain our and Kidville, NY, LLC’s interests in any
litigation or Patent and Trademark Office or other proceeding or
otherwise to protect and maintain our and Kidville, NY, LLC’s
interests in the Marks. We or Kidville, NY, LLC will reimburse your
costs for taking any requested action.
D.
DISCONTINUANCE OF USE OF MARKS.
If it becomes
advisable at any time in our opinion for us and/or you to modify,
discontinue using, and/or replace any Mark and/or to use one or
more additional, substitute, or replacement trade or service marks
together with or instead of any previously designated Mark, you
agree to comply with our directions within a reasonable time after
we deliver notice to you. We and Kidville, NY, LLC need not
reimburse your direct expenses for changing a Location’s
signs, for your lost revenue due to any modified or discontinued
Mark, or for your expenses in promoting a modified or substitute
trademark or service mark.
Our rights in this
Subsection D apply to any and all of the Marks (and any portion of
any Mark) that this Agreement authorizes you to use. We may
exercise these rights at any time and for any reason, business or
otherwise, we think best. You acknowledge both our right to take
this action and your obligation to comply with our
directions.
E.
INDEMNIFICATION FOR USE OF MARKS.
We agree to
reimburse you for all damages, claims, and expenses that you incur
or for which you are liable in any proceeding challenging your
right to use any Mark or other Intellectual Property under this
Agreement, provided your use has been consistent with this
Agreement, the Operations Manual, and System Standards communicated
to you and you have timely notified us of, and comply with our
directions in responding to, the proceeding. At our option, we
and/or Kidville, NY, LLC may defend and control the defense of any
proceeding arising from your use of any Mark or other Intellectual
Property under this Agreement.
6.
CONFIDENTIAL INFORMATION.
We and Kidville,
NY, LLC possess (and will continue to develop and acquire) certain
confidential information, some of which constitutes trade secrets
under applicable law (the “Confidential Information”),
relating to developing and operating KIDVILLE Facilities, including
(without limitation):
(1) site selection
criteria for hub and annex locations;
(2) curriculum and
copyrighted Intellectual Property for Classes and other
Services;
(3) training and
operations materials and manuals;
(4) methods,
formats, specifications, standards, systems, procedures, sales and
marketing techniques, knowledge, and experience used in developing
and operating KIDVILLE Facilities;
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(5) marketing and
advertising programs and materials for KIDVILLE
Facilities;
(6) knowledge of
specifications for and suppliers of Operating Assets, Products, and
other items;
(7) any on-line
reservation and processing systems and other computer software or
similar technology that is proprietary to us, our affiliates, or
the Franchise System, including, without limitation, digital
passwords and identifications and any source code of, and data,
reports, and other printed materials generated by, the software or
similar technology;
(8) knowledge of
the operating results and financial performance of KIDVILLE
Facilities other than the FACILITY;
(9) customer
communication and retention programs and data used or generated in
connection with those programs;
(10) the
identification and listing of customers of KIDVILLE Facilities,
which information we are deemed to own; and
(11) graphic
designs and related intellectual property.
You acknowledge
and agree that you will not acquire any interest in Confidential
Information, other than the right to use it as we specify while
operating the FACILITY during the Term, and that Confidential
Information is proprietary, includes our and Kidville, NY,
LLC’s (and, if applicable, our other affiliates’) trade
secrets, and is disclosed to you only on the condition that you
agree, and you hereby do agree, that you:
(a) will not use
Confidential Information in any other business or
capacity;
(b) will keep
confidential each item deemed to be a part of Confidential
Information, both during and after the Term (afterward for as long
as the item is not generally known in the early childhood
development and children’s media/entertainment
industries);
(c) will not make
unauthorized copies of any Confidential Information disclosed via
Electronic Media or in written or other tangible form;
(d) will adopt and
implement reasonable procedures to prevent unauthorized use or
disclosure of Confidential Information, including, without
limitation, restricting its disclosure to FACILITY personnel and
others and using non-disclosure and non-competition agreements with
those having access to Confidential Information. We have the right
to regulate the forms of agreements that you use and to be a third
party beneficiary of those agreements with independent enforcement
rights. You must keep copies of those agreements and send them to
us upon request; and
22
(e) will not sell,
trade, or otherwise profit in any way from the Confidential
Information, including customer/membership lists, except as
authorized by this Agreement.
Confidential
Information does not include information, knowledge, or know-how
that you can demonstrate lawfully came to your attention before we
provided it to you directly or indirectly; that, at the time we
disclosed it to you, already had lawfully become generally known in
the early childhood development and children’s
media/entertainment industries through publication or communication
by others (without violating an obligation to us or Kidville, NY,
LLC); that, after we disclose it to you, lawfully becomes generally
known in the early childhood development and children’s
media/entertainment industries through publication or communication
by others (without violating an obligation to us or Kidville, NY,
LLC); or that you independently develop without access to or
reliance on our Confidential Information. However, if we include
any matter in Confidential Information, anyone who claims that it
is not Confidential Information must prove that one of the
exclusions provided in this paragraph is satisfied.
All ideas,
concepts, techniques, or materials relating to a KIDVILLE Facility,
whether or not protectable intellectual property and whether
created by or for you or your owners or employees, must be promptly
disclosed to us and will be deemed to be our and Kidville, NY,
LLC’s sole and exclusive property, part of the Franchise
System, and works made-for-hire for us and Kidville, NY, LLC. To
the extent any item does not qualify as a “work
made-for-hire” for us and Kidville, NY, LLC, by this
paragraph you assign ownership of that item, and all related rights
to that item, to us and Kidville, NY, LLC and agree to take
whatever action (including signing assignment or other documents)
we request to evidence our and Kidville, NY, LLC’s ownership
or to help us and Kidville, NY, LLC obtain intellectual property
rights in the item.
7.
EXCLUSIVE RELATIONSHIP.
You acknowledge
that we have granted you the Franchise in consideration of and
reliance upon your agreement to deal exclusively with us in the
early childhood development and children’s
media/entertainment industries. You therefore agree that, during
the Term, neither you, any of your direct or indirect owners, nor
any of such owners’ spouses will:
(a) have any
direct or indirect controlling interest as an owner — whether
of record, beneficially, or otherwise — in a Competitive
Business, wherever located or operating;
(b) have any
direct or indirect non-controlling interest as an owner —
whether of record, beneficially, or otherwise — in a
Competitive Business, wherever located or operating (except that
less than a two percent (2%) equity ownership interest in a
Competitive Business whose stock or other forms of ownership
interest are publicly traded on a recognized United States stock
exchange will not violate this subparagraph);
(c) perform
services as a director, officer, manager, employee, consultant,
representative, or agent for a Competitive Business, wherever
located or operating;
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(d) recruit
or hire any person then employed, or who was employed within the
immediately preceding six (6) months, as a director or
manager-level employee by us, any of our affiliates, or another
KIDVILLE Facility without obtaining the existing or former
employer’s prior written permission. If one of our affiliates
or franchisees is the affected employer under this subparagraph due
to your actions, that affiliate or franchisee will be a third party
beneficiary of and may independently enforce this provision. You
agree to restrict your own employees, as a condition of their
employment with you, from working for another KIDVILLE Facility for
at least six (6) months after they leave your employment and
to advise them that we contractually prohibit other KIDVILLE
Facilities from hiring them for at least six (6) months after
they leave your employment (regardless of the reason for their
departure). If you engage in these prohibited activities, we also
may elect to terminate this Agreement under
Section 14.B.;
(e) divert or
attempt to divert any actual or potential business or customer of
the FACILITY to a Competitive Business; or
(f) engage in
any other activity that might injure the goodwill of the Marks and
Franchise System.
The term
“Competitive Business” means (i) any business
providing day-care, developmental classes, birthday parties, or
creative activities and services for young children; (ii) any
business producing music, television programming, motion pictures,
merchandising, gaming, or other audio or audiovisual works in the
entertainment and/or merchandising industries directly marketed to
a baby and/or children audience; or (iii) any business
granting franchises or licenses to others to operate the type of
business specified in subparagraphs (i) or (ii) (other than a
KIDVILLE Facility operated under a franchise agreement with
us).
You agree to
obtain similar covenants from the personnel we specify, including
officers, directors, and other employees attending our training
program or having access to Confidential Information. We have the
right to regulate the forms of agreements that you use and to be a
third party beneficiary of those agreements with independent
enforcement rights. You must keep copies of those agreements and
send them to us upon request. In order to give effect to your
obligations in this Section 7, you acknowledge and agree that
neither you, any of your direct or indirect owners, nor any of such
owners’ spouses will seek to violate this Section 7
directly or through any other person (as defined in Subsection
17.K.) with whom you or any of the other restricted parties are
acting in concert or participating in connection with the
prohibited activities and that we may enforce the restrictions in
this Section 7 by taking action against you, the other
restricted parties, and all other persons with whom you are acting
in concert or participating in connection with the prohibited
activities.
A.
COMPLIANCE WITH SYSTEM STANDARDS.
You acknowledge
and agree that operating and maintaining the FACILITY in compliance
with System Standards are essential to preserve the goodwill of the
Marks and all KIDVILLE Facilities. Therefore, you agree at all
times to operate and maintain the FACILITY
24
in compliance
with all System Standards, as we periodically issue, modify, and
supplement them, even if you believe that a System Standard, as
originally issued or subsequently modified, is not in the Franchise
System’s or the FACILITY’s best interests. Although we
retain the right to establish and periodically modify System
Standards that you have agreed to maintain, you retain the right to
control, and responsibility for, the FACILITY’s day-to-day
management and operation and implementing and maintaining System
Standards at the FACILITY.
System Standards
may regulate any one or more of the following:
(1) design,
layout, decor, appearance, and lighting of the Locations; periodic
maintenance, cleaning, and sanitation; periodic remodeling,
painting, and decorating; replacing obsolete or worn-out leasehold
improvements and Operating Assets; and using interior and exterior
signs, emblems, lettering, and logos.
(If at any time
the appearance or condition of any Location or the Operating Assets
does not meet our standards, we will notify you and identify the
action that you must take to correct the deficiency. If you fail to
correct the deficiency within thirty (30) days after we
deliver notice, we may enter the Location and take the required
action for you, in which case you must immediately reimburse all of
our costs.);
(2) types, models,
and brands of required Operating Assets, Products, and other items
and minimum standards and specifications that you must
satisfy;
(3) required
and/or authorized Services and Products and unauthorized and
prohibited services and products. We always have the right to
approve or disapprove in advance all Services and Products offered,
provided, and sold by the FACILITY and may add various Classes to
and/or remove various Classes from the scope of authorized
Services. We may withdraw our approval of previously authorized
Services and Products;
(4) designated and
approved suppliers of Operating Assets, source material for certain
Classes, Products, and other items and services. In the case of
Products bearing the Marks, source material for certain Classes,
certain marketing and public relations services, and KIDVILLE
Software, suppliers will be limited to us, our affiliates, and/or
other specified exclusive sources, and you must acquire such
Products, source material, marketing and public relations services,
and KIDVILLE Software during the Term only from us, our affiliates,
and/or the other specified exclusive sources at the prices that we
or they decide to charge. (We restrict your sources of these items
and services in order to protect trade secrets and other
intellectual property rights, assure quality, assure a reliable
supply of Products that meet our standards, achieve better terms of
purchase and delivery service, control usage of the Marks by third
parties, and monitor the manufacture, packaging, processing, and
sale of such items.)
In the case of
Operating Assets, services other than certain marketing and public
relations services, and items other than KIDVILLE
® branded Products, KIDVILLE Software, and source
material for certain Classes, suppliers may at our option be
limited to us, our affiliates, and/or other specified exclusive
sources, in which case you must (at
25
our direction)
acquire such Operating Assets, other items, and services (including
KIDVILLE® membership card services, loyalty and affinity
program services, “mystery” and “secret”
shopper services, and consumer satisfaction survey processes)
during the Term only from us, our affiliates, and/or the other
specified exclusive sources at the prices that we or they decide to
charge. We have the absolute right to limit the suppliers with whom
you may deal;
(5) supply and
supplier approval procedures and criteria for items and services
that you need to operate your FACILITY but that we allow you to
obtain from sources other than us, our affiliates, and/or other
specified exclusive sources. If you want to buy for use in
operating the FACILITY any product brand, supply, or service that
we have not yet approved as meeting our minimum specifications and
standards, or to purchase any item or service from a supplier that
we have not yet approved or designated, you first must notify us
and, at our request, submit samples and any other information we
require to determine whether the item, service, or supplier meets
our standards and specifications. We may charge you or the supplier
a reasonable fee for the inspection and evaluation. We need not
approve your request and do not intend to do so if we already have
designated specific items, services, and/or suppliers or otherwise
have imposed restrictions on the supply system. We also have the
right to re-inspect any supplier’s products, services, and
facilities and to revoke our approval of any item, service, or
supplier;
(6) terms and
conditions of the sale and delivery of, and terms and methods of
payment for, Products and other items and services that you obtain
from us and affiliated and unaffiliated suppliers. This includes
our and our affiliates’ right to establish an electronic
product ordering system and to require your payment via electronic
means before we prepare for shipment and send you Products and
other items you have ordered. We and our affiliates have the right
not to sell you any Products or other items and not to provide you
with services, or to do so (if we have not established or are not
then operating an advanced electronic payment system) only on a
“cash-on-delivery” or other basis, if you are in
default under any agreement with us or our affiliates (and have
been notified of that default in writing but have failed to cure
that default within the required timeframe, if applicable). You may
not use any unapproved products as replacements;
(7) our and our
affiliates’ right (without liability) to consult with your
suppliers about the status of your account with them and to advise
those suppliers and others with whom you, we, our affiliates, and
other franchisees deal that you are in default under any agreement
with us or our affiliates (but only if we have notified you of that
default in writing and you have failed to cure that default within
the required timeframe, if applicable);
(8) our and our
affiliates’ right to receive payments from suppliers on
account of their actual or prospective dealings with us, you, and
other franchisees and to use all amounts we and our affiliates
receive without restriction for any purposes we and our affiliates
deem appropriate (unless we and our affiliates agree otherwise with
the supplier);
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(9) your
obligation to advise us of (and update) the sales tax rates in your
Territory so that we (or a designated vendor
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