Back to top

SOFTWARE LICENSE AND SERVICES AGREEMENT

End User License Agreement

SOFTWARE LICENSE AND SERVICES AGREEMENT | Document Parties: SUPERCLICK INC | Hospitality Services Plus SA | Swisscom Eurospot SA You are currently viewing:
This End User License Agreement involves

SUPERCLICK INC | Hospitality Services Plus SA | Swisscom Eurospot SA

. RealDealDocs™ contains millions of easily searchable legal documents and clauses from top law firms. Search for free - click here.
Title: SOFTWARE LICENSE AND SERVICES AGREEMENT
Governing Law: Delaware     Date: 5/1/2009
Industry: Computer Services     Sector: Technology

SOFTWARE LICENSE AND SERVICES AGREEMENT, Parties: superclick inc , hospitality services plus sa , swisscom eurospot sa
50 of the Top 250 law firms use our Products every day

EXECUTION COPY

 

SOFTWARE LICENSE AND SERVICES AGREEMENT

 

        This Master Software License and Services Agreement (the "AGREEMENT") is executed as of the 19 th day of January, 2006 (the "EFFECTIVE DATE") by and between Superclick, Inc., a Washington Corporation with its principal place of business at 10222 St-Michel, Suite 300, Montreal, Quebec H1H 5H1 ("Superclick") and Hospitality Services Plus SA (formerly Swisscom Eurospot SA), a Swiss corporation, with its principal offices located at Chemin de l’Etang 65, CH-1214 Vernier, Switzerland ("Swisscom"). Superclick and Swisscom are sometimes referred to herein as the “Parties”.

 

RECITALS

 

A.         WHEREAS, Swisscom is a European leading provider of high-speed Internet access, conference services and business centre solutions to the hospitality industry. Swisscom operates a pan-European and US network of locations, offering its services through fixed-line and wireless access and has exclusive working relationships with its hotel partners; and

 

B.         WHEREAS, Superclick is a developer and distributor of IP-based traffic management systems, including SIMS, MAMA and MDS as more fully described in Section 1 below (the “Licensed Products”); and

 

C.         WHEREAS, based on the mutually agreed upon success of a pilot project, wherein the Licensed Products have been installed and tested in one of Swisscom’s contracted properties in Europe (the “Pilot Project”), the Parties desire to enter into an agreement whereby Swisscom will retain an exclusive license to use and modify the Licensed Products for the provisioning of its services to the hospitality industry (i) in Europe (the “Territory”) as more fully described in Section 1 below and (ii) outside of the Territory as defined in Annex 3 .

 

NOW, THEREFORE, in consideration of the premises, covenants and agreements contained herein and other good and valuable consideration, the Parties agree as follows:

 

1.    

DEFINITIONS

1.1  

“Acceptance Date” means the day following the expiration of the Trial Period, but no later than 60 days after the Effective Date or otherwise agreed between the Parties in relation to the Timeline defined in Annex 1 of the Agreement wherein Swisscom shall be deemed to have accepted the Licensed Products (the “Acceptance Date”). Refer to Annex 1 for timelines.

 

1.2  

“Delivery Date” means the date that is seven (7) days after the Effective Date, upon which date Superclick shall deliver to Swisscom a copy of the Licensed Products (including source code) and the Documentation. If Superclick fails to deliver the foregoing items on the Delivery Date (or within a reasonable time thereafter, as determined by Swisscom in its sole discretion) Swisscom shall be entitled to terminate this Agreement in its sole discretion.

1.3  

“Documentation” means the instruction manuals, user guides and other information (which shall be identified by title and reference number in Annex 7 to the Agreement) to be made available by Superclick either in printed or machine readable form to Swisscom together with the Licensed Products. For the avoidance of doubt, “Documentation” shall include all documents and materials that shall enable Swisscom to understand and operate the Licensed Products.

 

 

 


 

 

1.4  

“Effective Date” means the date that the Agreement is executed by Superclick and by Swisscom.

 

 

1.5  

“Licensed Product(s)” means, collectively, SIMS, MAMA, MDS and corresponding source code (identified in title and reference number in Schedule A of the Agreement) and any relevant tools to SIMS, MAMA and MDS, together with the Documentation, including Updates and upgrades of such current software programs and Documentation. The Licensed Products shall contain all and any existing software of Superclick which is required to use, sell and distribute the Licensed Products as described above.

 

1.6  

“Price List” means as defined in Annex 5 of the Agreement.

 

 

1.7  

“Software Maintenance” means repairs and enhancements in any of the Licensed Products.

 

 

1.8  

“Technical Support” means services provided by Superclick in support and/or maintenance of Swisscom’s use of the Licensed Product(s) as further described in Section 5 and Schedule A below.

 

1.9  

“Territory” means the current 25 Member States of the European Union and Switzerland, Turkey, Serbia, Macedonia, Bulgaria, Croatia, Romania, Albania, Andorra, Bosnia Herzegovina, Iceland, Liechtenstein, Monaco, Norway, Russia, Byelorussia, San Marino, Vatican, Moldavia and Ukrainia.

 

1.10 

“Trial Period” means the period in which Swisscom has installed a beta version of the Licensed Products for field testing, but no longer than eight (8) weeks from Effective Date.

 

1.11 “Updates” means error corrections, bug fixes, patches and work around to the Licensed Product(s).

 

2.    

GRANT OF LICENSE

2.1  

Exclusivity in the Territory. Subject to the terms of this Agreement, Superclick grants to Swisscom an exclusive license for the Territory (as defined above in Section 1.9) to use, modify, sell, distribute, and sublicense the Licensed Products.

 

2.2  

Non-Exclusivity. Subject to the terms of this Agreement, Superclick grants to Swisscom a non-exclusive license for outside of the Territory, including North America (pursuant to terms and conditions outlined in Annex 3) to use, modify, sell, distribute and sublicense the Licensed Products.

2.3  

Superclick shall grant to Swisscom the right to access and modify the source code of the Licensed Products through the duration of this Agreement.

 

2.4  

In addition to Section 6.3 Superclick shall undertake to provide Swisscom with know-how over a 180 day period after the Effective Date, which is required in order to use and modify the Licensed Products within the scope of this Agreement.

 

 

 


 

 

2.5  

Software Upgrades. Superclick shall undertake to issue from time to time, of which Swisscom shall be notified by Superclick regularly, any improved, modified or corrected version to current versions of the Licensed Products which it shall make automatically and immediately available to Swisscom without any additional cost to Swisscom in the most actual and up to date version. Superclick commits to continuously invest and enhance the Licensed Product(s) during the Term.

2.6  

Specification of the Hardware. Superclick will provide Swisscom with the specification of the certified hardware required for the Licensed Products.

 

2.7  

Sublicenses. Sublicenses by Swisscom will contain substantially equivalent restrictions and confidentiality as contained in Sections 4 and 11.1 of this Agreement. Superclick acknowledges and agrees that the term of the sublicenses granted may be perpetual.

2.8  

At Superclick’s written request, but no more than once annually, Swisscom shall furnish Superclick with a signed report verifying that the Licensed Product(s) are being used pursuant to the provisions of this Agreement.

 

3.  

OWNERSHIP

3.1  

The Licensed Products contain confidential information of Superclick and all copyright trademarks and other intellectual property rights in the Licensed Products are and remain exclusive property of Superclick (other than, in accordance with Section 3.2., improvements and modifications to the Licensed Products developed by Swisscom). The License does not constitute a sale of the Licensed Product(s) or any portion or copy thereof. Notwithstanding the foregoing, Superclick grants to Swisscom the access to the source code and the right to:

 

3.1.1  

Use the Licensed Products, which includes but is not limited to:

3.1.1.1  

Make back-up copies of the software and the Documentation

 

3.1.1.2  

Reverse compile, copy or adapt the whole or part of the Licensed Products and the Documentation

3.1.1.3  

Develop and modify, create off-shoots of the Licensed Products and the Documentation

 

3.1.1.4  

Get access to all available know-how, necessary to use the Licensed Products and the Documentation

3.1.2  

Distribute and sell the Licensed Products, which includes, but is not limited to:

 

 

Making the Licensed Products available to third parties (including but limited to Swisscom’s partners, customers in the hospitality industry). In the event of a conflict of interest in relation to a third party in the Territory, the Parties shall discuss the situation and use reasonable efforts to agree on a solution in good faith.

 

3.2  

Intellectual Property Rights on the Application. Where Swisscom develops any new intellectual property on the Licensed Products and related source code (“Swisscom Developed IP”), Swisscom shall retain full ownership of the Swisscom Developed IP. However, in all instances, under the terms and conditions of the Agreement, Superclick shall retain full ownership of the Licensed Products and related source code.

3.3. 

Pre-Emption Rights. In case of an intended sale of the entire or parts of the Licensed Products to a third party, in case of a change of ownership of Superclick, or in case of Superclick becoming subject to insolvency proceedings Swisscom shall have the first right to purchase such Licensed Products at a price matching or exceeding the highest offer for the acquisition of the Licensed Product(s) from the proposed third party purchaser.

 

 

 


 

 

4.    

RESTRICTIONS

4.1  

Swisscom shall be allowed to sell, offer to sell, or promote the Licensed Products outside the Territory in accordance with the terms and conditions specified in Annex 3.

 

4.2  

Swisscom shall not remove any product identification in the source code, copyright or other notices from the Licensed Product(s).

4.3  

Swisscom agrees that it will not without Superclick’s written consent discount the selling price of the native Licensed Product(s) in the form delivered to Swisscom at the Delivery Date, which shall mean the SIMS, MAMA and MDS applications in the form marketed and sold by Superclick, in order to promote the sales of other products of Swisscom or the Application, or for any reason whatsoever and that it will conduct all price negotiations in good faith on an arms length basis.

 

5.    

TECHNICAL SUPPORT, MAINTENANCE AND DEVELOPMENT

5.1  

Technical Support. (a) During the Term Superclick shall provide the Technical Support set forth in Annex 8. In furtherance of, and in addition to, Sections 2.4 and 2.5 above, Superclick shall provide Swisscom with Licensed Product enhancements as made generally available as well as the error corrections and bug fixes. (b) Swisscom will provide all required support and interface to their end-user. (c) Swisscom will have one (1) interface to Superclick’s Customer Support organization.

 

5.1.1   

Post-Termination Support. Should Swisscom request to receive further Technical Support, training, Software Maintenance and development after termination or expiry of the Agreement, the Parties shall in good faith agree on such revised terms of a new Agreement.

5.2. 

Superclick Enhancements to the Licensed Products. Superclick shall promptly inform SCE on any new software developments that it has undertaken of the Licensed Products and of any new software, that will be developed by Superclick in addition to the software that is part of the Licensed Products. SCE shall have the right to conduct audits of Superclick’s development efforts at any time, throughout the term of the MLA, upon written notice to Superclick no less than 15 business days in advance of the requested audit date.

 

5.3  

 Incidental Expenses. Swisscom shall reimburse Superclick for actual, reasonable travel expenses including hotel expenses incurred by Superclick in connection with on-site services requested by Swisscom in accordance with its applicable cost policy. Labor expenses shall be assumed by Superclick.

 

5.4 

 Maintenance. All enhancements and updates that Superclick makes to the Licensed Products for its own commercial purposes are included as part of Superclick’s maintenance obligation. Any enhancements and updates that require Superclick to enter into royalty and/or licensing agreements with third parties shall be excluded from this scope, including any mark-up in pricing on Superclick’s behalf. Enhancements and updates as defined in this Section 5.3 are exclusive of customization projects by Superclick on third-party’s behalf and on any new products. If Swisscom chooses to use some or all of these enhancements and/or updates, the Parties agree to negotiate the terms in good faith.

 

 

 

 


 

 

5.5 

 Development. In addition to software developments that Superclick may undertake on the Licensed Products, Superclick shall undertake to provide for 160 hours per calendar year of development on the Licensed Products in coordination with Swisscom.

 

5.5.1 Additional Development Hours. Swisscom shall be entitled to request further development hours from Superclick, which will be charged at USD $175.00 per hour.

 

5.5.2. A first estimation of a successful implementation is defined in Schedule B attached.

 

6.    

PAYMENT PROVISIONS AND REPORTING.

6.1  

License Fees. The License Fee to be paid by Swisscom to Superclick is USD Seven Hundred Thousand ($700,000.00).

 

6.2  

Payment Schedule. The License Fee shall be paid Two Hundred Thousand ($200,000) Dollars (“Initial Payment”) on Delivery Date, Five Hundred Thousand ($500,000) dollars upon the Acceptance Date

6.3  

Recurring Fees. Recurring Fees to be paid by Swisscom to Superclick for provisioning by Superclick to Swisscom of know-how, software maintenance, software updates, technical support and software development are Three Hundred and Ninety Thousand ($390,000) Dollars over the Term of the Agreement to be paid pro rata in the amount of Thirty-Two Thousand and Five Hundred Dollars ($32,500) quarterly upon invoice issued by Superclick and to be paid by Swisscom for the first time on Acceptance Date.

 

6.3.1  

Recurring Fees Renewed Term. Recurring Fees to be paid by Swisscom to Superclick in the event that the Agreement continues after the Term has expired, shall be One Hundred and Thirty Thousand ($130,000) Dollars to be paid by Swisscom per additional year (pro rata, in quarterly installments) by which the Term will be extended.

6.4  

Referral Fees and Commissions. See Annexes 2 and 3.

 

6.5  

Recurring Fees. Late payments will bear interest at the rate of 1% per month to cover Superclick’s costs of collection as well as interest, or, if lower, the maximum rate allowed by law.

 

7.    

TERMS AND TERMINATION

7.1  

Term. The initial term of this Agreement shall be for three (3) years from the Acceptance Date (the “Term”). Thereafter, this Agreement shall automatically be extended for one year periods, pursuant to the terms and conditions outlined in 6.3.1., until terminated by Swisscom by at least 6 (six) months’ prior written notice.

7.2  

This Agreement shall become effective as of the Effective Date.

 

 

7.3  

Termination.

                  

7.3.1 The Agreement may be terminated by either Party if (a) the other commits any material breach of any term of this agreement and which shall not have been remedied within 60 days of a written request to remedy the same or (b) subject to Swisscom’s rights under Section 3.3, by a Party forthwith by notice in writing if one Party becomes insolvent or takes significant steps for its winding up.

 

 

 


 

 

 

Provided, however, that upon any such termination by either one of the Parties, such Party may exercise any rights and remedies provided by contract or at law or equity in order to seek monetary compensation or damages or an injunction for purposes of seeking to enjoin use of any license under this Agreement for uses not permitted under this Agreement, provided further, however, any such termination shall not modify or shorten the term of any license granted by Superclick to Swisscom under this Agreement.

 

7.3.2 If, during the Trial Period, Swisscom determines in its sole discretion, that the Licensed Products do not meet its requirements, then Swisscom shall be entitled to terminate the Agreement. In such case Swisscom shall return or destroy all copies of the Licensed Product(s) and all portions thereof (whether or not modified or incorporated with or into other software) and so certify to Superclick.

 

7.3.3 Effect of Termination. Upon termination of this Agreement, Swisscom shall immediately cease further distribution or sale of the Licensed Product(s) ; provided, however, that the termination or expiration of this Agreement shall not affect any sublicenses to the Licensed Products granted by Swisscom in accordance with this Agreement prior to such termination or expiration. The parties’ rights and obligations under Sections 8, 9, 10, 11 shall survive the termination of this Agreement.

 

7.4  

Break-Up Fee. If, during the Trial Period, Swisscom reasonably determines, in its sole discretion,  that the Licensed Product do not meet its requirements and terminates the Agreement, Superclick shall immediately repay to Swisscom One Hundred Thousand Dollars ($100,000) of the Initial Payment paid to it by Swisscom upon the execution of the Agreement and keep One Hundred Thousand Dollars ($100,000) of the Initial Payment as break-up fee (the “Break-Up Fee”).

 

7.5  

Usage After the Term. After the Term of this Agreement has expired but the Agreement continues to be extended in accordance with Section 7.1, Swisscom shall (a) make payment to Superclick in accordance with Section 6.3.1 and (b) comply with the terms and conditions of Annex 2, Annex 3, Annex 4 and Annex 6. In case of Termination, Swisscom shall not be allowed any further use and modification of the Licensed Products in new properties. However, Swisscom shall be allowed continued use and modify the Licensed Products in existing properties .

 

8.    

PATENT AND COPYRIGHT INFRINGEMENT

Superclick will indemnify and hold harmless Swisscom and will defend any action brought by a third party against Swisscom to the extent that such action is based on a claim that the Licensed Product(s) or any part thereof used within the scope of the license granted herein, infringe a copyright, trade secret or United States or foreign patent. Superclick will bear the expenses of such defense, as incurred, and pay any damages and attorney’s fees awarded by a court of competent jurisdiction to the extent attributable to such claim, provided that: (a) Swisscom notifies Superclick promptly in writing of such claim, provided that the failure to provide notice

 

 

 


 

 

shall not relieve Superclick of its responsibility under this Secition 8, (b) Superclick has sole control of the defense and all related settlement negotiations; and (c) Swisscom provides Superclick with assistance and information required to perform Superclick's obligations under this Section 8. Superclick shall have no liability for any claim of infringement based upon (i) use of a superseded or altered release of Licensed Product(s) (unless the alteration was made or authorized by Superclick) if the infringement would have been avoided through the use of a current unaltered release of the Licensed Product(s) which Superclick provided to Swisscom free of charge, (ii) use of the Licensed Product(s) combined with other products, processes or materials where the alleged infringement arises solely from such combination, or (iii) use not in accordance with this Agreement. If the Licensed Product(s) is or in Superclick's judgment may become the subject of any claim of intellectual property infringement, or if a court determines that the programs infringe any intellectual property right then Superclick may at its option and expense either (i) procure for Swisscom the right under such intellectual property right to use such  program; or (ii) replace the program with other software deemed suitable in Swisscom’s sole discretion: or (iii) modify the program to make the software noninfringing; or, if (i), (ii) and (iii) are commercially impractical, (iv) remove the program and refund a pro rata portion of the license fees paid by Swisscom for such program, less an amount for use calculated over a five year period using straight line depreciation. THE FOREGOING CONSTITUTES SUPERCLICK'S SOLE LIABILITY FOR INTELLECTUAL PROPERTY INFRINGEMENT AND IS IN LIEU OF ANY WARRANTIES OF NONINFRINGEMENT, WHICH ARE HEREBY DISCLAIMED.

 

9.    

WARRANTY AND DISCLAIMER

Superclick represents and warrants to Swisscom as of the date of this Agreements as follows

 

(a) Superclick has good and marketable title and property in the Licensed Products (free and unencumbered) (b) Superclick has all requisite corporate power and authority to execute and deliver this Agreement and take the actions contemplated hereby (c) Superclick will perform Technical Support, Training, Software Maintenance and Development with reasonable care and skill.

 

Subject to the conditions and limitations on liability stated herein, Superclick warrants for a period of ninety (90) days from the delivery of the initial copy of the final version of each type of program hereunder that such program, as so delivered, will materially conform to the then-current Documentation and will be operable in accordance with its intended use. In addition, Superclick warrants the media on which Licensed Product(s) are contained will be free of defects under normal use for a period of ninety (90) days following delivery thereof. This warranty covers only problems reported to Superclick during the warranty period. ANY LIABILITY OF SUPERCLICK WITH RESPECT TO THE PROGRAM(S) OR THE PERFORMANCE THEREOF OR DEFECTS THEREIN UNDER ANY WARRANTY, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY WILL BE LIMITED EXCLUSIVELY TO PRODUCT REPLACEMENT OR, IF REPLACEMENT IS INADEQUATE AS A REMEDY OR, IN SUPERCLICK'S OPINION, IMPRACTICAL, TO REFUND OF THE LICENSEE FEE AND TERMINATION OF THE LICENSE. EXCEPT FOR THE FOREGOING, THE PROGRAM(S) ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. FURTHER, SUPERCLICK DOES NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS THAT THE PROGRAM(S) WILL BE FREE FROM BUGS OR THAT USE OF PROGRAM(S) WILL BE UNINTERRUPTED OR REGARDING THE USE, OR THE RESULTS OF THE USE, OF THE PROGRAM(S) OR DOCUMENTATION IN TERMS OF CORRECTNESS, ACCURACY, RELIABILITY OR OTHERWISE. Swisscom understands that Superclick is not responsible for and will have no liability for hardware, software, or other items or any services provided by any persons other than Superclick.

 

 

 


 

 

10.  

LIMITATION OF REMEDIES AND DAMAGES, FORCE MAJEURE EXCEPT FOR BODILY INJURY OF A PERSON, SUPERCLICK SHALL NOT BE RESPONSIBLE OR LIABLE WITH RESPECT TO ANY SUBJECT MATTER OF THIS AGREEMENT UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY: (i) FOR INTERRUPTION OF USE OR FOR LOSS OR INACCURACY OR CORRUPTION OF DATA OR (EXCEPT FOR RETURN OF AM


 
SITE SEARCH

AGREEMENTS / CONTRACTS

Document Title:

Entire Document: (optional)

Governing Law:(optional)


Try our advanced search >>
 

CLAUSES

Search Contract Clauses >>

Browse Contract Clause Library>>

Get Email Updates
Email:
This is only a partial view of this document. We have millions of legal documents and clauses drafted by top law firms. learn more search for free browse for free learn more