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EMPLOYMENT AGREEMENT

Employment Agreement

EMPLOYMENT AGREEMENT | Document Parties: SITEL CORP | JORGE A. CELAYA You are currently viewing:
This Employment Agreement involves

SITEL CORP | JORGE A. CELAYA

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Title: EMPLOYMENT AGREEMENT
Governing Law: Nebraska     Date: 9/14/2006
Industry: Business Services     Sector: Services

EMPLOYMENT AGREEMENT, Parties: sitel corp , jorge a. celaya
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Exhibit 10.17

EMPLOYMENT AGREEMENT

Employment Agreement made effective February 23, 2006, between SITEL CORPORATION, a Minnesota corporation (“Company”) and JORGE A. CELAYA (“Executive”).

WHEREAS, Company desires to assure itself of the Executive’s continued dedication notwithstanding the Company’s evaluation of various strategies available to the Company in its efforts to enhance long-term shareholder value, and to induce the Executive to remain in the employ of the Company; and

WHEREAS, the Executive is willing to remain in the employ of the Company on the terms and conditions set forth in this Agreement.

NOW THEREFORE, in consideration of the mutual covenants and agreements of the parties in this Agreement, and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties agree as follows:

1.                                        Employment .  Company hereby continues to employ Executive as its Executive Vice President and Chief Financial Officer, and Executive hereby accepts such continued employment, for the period of time and upon the terms and conditions set forth in this Agreement.

2.                                             Term .  The term of Executive’s employment under this Agreement shall begin as of the date hereof and continue without interruption through December 31, 2006, and shall automatically renew thereafter for additional terms of one year each, unless sooner terminated in accordance with this Agreement (“Term”).

3.                                             Duties . The duties and responsibilities of Executive shall include duties and responsibilities consistent with Executive’s corporate offices and positions, including those which may be set forth in the bylaws of Company from time to time, and such other duties and responsibilities which the Chief Executive Officer and/or the Board of Directors of Company from time to time may assign to Executive.

4.                                             Efforts on Behalf of Company and Other Activities .  During the Term, Executive shall devote all of his working time and use his best efforts to perform diligently and faithfully his duties and responsibilities under this Agreement.  Executive shall not invest in any business which directly competes with the Company, nor shall he engage in any outside business activity of any nature, except as otherwise provided in this Agreement, without the prior written consent of the Company.   Notwithstanding the above, Executive may devote a reasonable amount of his time to civic, community, or charitable activities, may manage his and his family’s personal investments and affairs, and may serve on the boards of other companies, as long as such activities do not interfere materially with the performance of his responsibilities under this Agreement.   Nothing in this Agreement shall be construed as prohibiting Executive from investing in up to 1% of the stock of any corporation which does not directly compete with the Company and whose stock is listed on a national securities exchange or on the NASDAQ National Market system.

 



5.                                             Place of Employment .  The Company’s executive offices shall be located in Omaha, Nebraska and Executive’s home office shall be located in Baltimore, Maryland during the Term.  Company shall furnish Executive with an office, secretarial and other support services consistent with those currently provided and such other facilities and services at such locations as may be reasonably required to permit Executive to fulfill the duties of his employment.

6.                                             Base Salary .  For all services to be rendered by Executive pursuant to this Agreement, Company agrees to pay Executive during the Term a base annual salary (the “Base Salary”) of Two Hundred Ninety Thousand Dollars ($290,000).  The Base Salary shall be reviewed at least annually in accordance with the Company’s policies and practices by action of the Compensation Committee of the Board of Directors and may be increased, but not decreased, from time to time by such action.  Any increase in the Base Salary shall not serve to limit or reduce any other obligations of the Company hereunder and any such increased Base Salary thereafter shall be regarded as the Executive’s “Base Salary” for all purposes under this Agreement.  The Base Salary shall be paid in periodic installments in accordance with Company’s regular payroll practices, but in any event no less frequently than monthly.  The Base Salary, and all other amounts payable under this Agreement, shall be subject to withholding as required by law.

7.                                        Additional Compensation .

(a)                                   Bonus .  For each calendar year during the Term, Executive shall be eligible to participate in the Company’s bonus program for senior executives on the terms established by the Compensation Committee for each such year.   Executive’s target bonus opportunity for each calendar year in the Term shall be established annually by the Compensation Committee of the Board of Directors, but shall in no event be less than 100% of his Base Salary.

(b)                                  Stock Option Plans .  Executive has previously been granted stock options for SITEL common stock.  Any further grants of stock options to Executive shall be at the sole discretion of the Compensation Committee.  The terms of any such discretionary grants shall be as established by the Compensation Committee from time to time.

(c)                                   Benefit Plans .  During the Term, Executive (and his eligible dependents where applicable) shall be entitled to participate in the benefit plans offered from time to time by Company to its senior executive officers, on terms (including Company and employee contribution percentages, waivers of waiting periods, applicable deductibles, etc.) no less favorable than those provided generally to other senior executive officers of the Company, including without limitation, as may be applicable, individual or group medical, hospital, dental, and long-term disability insurance coverages, group life insurance coverage, and 401(k) plans.

(d)                                  Vacations and Holidays .  During the Term, Executive shall be entitled to such paid vacation days, holidays and time off per calendar year (pro-rated for partial calendar years of employment) as are consistent with past practice and custom for Company’s senior executive officers.

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(e)                                   Expenses .  During the Term, Executive shall be entitled to prompt reimbursement by Company of all reasonable ordinary and necessary travel, entertainment, and other expenses incurred by Executive (in accordance with the policies and procedures established by Company for its senior executive officers) in the performance of his duties and responsibilities under this Agreement; provided that Executive shall properly account for such expenses in accordance with Company policies and procedures, which may include but are not limited to itemized accountings.

8.                                        Termination of Employment .

(a)                                   Death .  Executive’s employment under this Agreement shall terminate upon Executive’s death.  If Executive’s employment terminates pursuant to this Section 8(a), Executive’s estate shall be entitled to receive the Base Salary up through the date of Executive’s death; any bonus earned by Executive pursuant to Section 7(a) for a calendar year already completed but not yet paid; and any benefits to which Executive is entitled pursuant to Sections 7(c) through 7(e) up through the date of Executive’s death.

(b)                                  Disability .  If Executive becomes incapable by reason of physical injury, disease, mental illness or other incapacity of substantially performing his duties under this Agreement for a continuous period of three months or for more than 120 days in the aggregate during any 12-month period, then Company may terminate Executive’s employment under this Agreement effective upon 30 days written notice.  If Executive’s employment terminates pursuant to this Section 8(b), Executive or his legal representative shall be entitled to receive the Base Salary up through the effective date of termination; any bonus earned by Executive pursuant to Section 7(a) for a calendar year already completed but not yet paid; and any benefits to which Executive is entitled pursuant to Sections 7(c) through 7(e) up through the effective date of termination.

(c)                                   For Cause .  Company also may terminate Executive’s employment under this Agreement for cause.  For purposes of this Agreement, “for cause” shall mean only (i) Executive’s confession, plea of nolo contendere, or conviction of theft, fraud, embezzlement, or any crime involving dishonesty, (ii) bad faith or unlawful conduct on the part of the Executive which is or can reasonably be expected to be demonstrably detrimental to the business, reputation or financial condition of the Company, (iii) Executive’s willful misconduct or gross negligence in performing or failing to perform his duties and responsibilities as described in Section 1 (other than because of a disability described in Section 8(b)) and Executive’s failure to cure such willful misconduct or gross negligence within 30 days after Executive’s receipt of a written notice from the Chief Executive Officer or Board of Directors of the Company setting forth in reasonable detail the particulars thereof, or (iv) the failure by Executive to comply in any material respect with Company policies or a lawful directive of the Chief Executive Officer or Board of Directors (other than because of a disability described in Section 8(b)) which non-compliance is or can reasonably be expected to be demonstrably detrimental to the business, reputation or financial condition of the Company, and Executive’s failure to cure such non-compliance within 30 days after Executive’s receipt of a written notice from the Chief Executive Officer or Board of Directors setting forth in reasonable detail the particulars of such non-compliance.  Termination shall occur effective 30 days after “for cause” is established.  If Executive’s employment terminates pursuant to this Section 8(c), Executive shall be entitled to receive the Base Salary up through the effective date of termination

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and any benefits to which Executive is entitled pursuant to Sections 7(c) through 7(e) up through the effective date of termination, but shall not be entitled to any bonus for a completed calendar year which has not yet been paid (and for which the payment date established by the bonus plan has not yet arrived).

(d)                                  Voluntary Resignation .  Executive may voluntarily resign from Company’s employ at any time upon at least 30 days prior written notice of the effective date of such resignation.  If Executive voluntarily resigns, Executive shall be entitled to receive the Base Salary up through the effective date of such resignation and any benefits to which Executive is entitled pursuant to Sections 7(c) through 7(e) up through the effective date of such resignation, but shall not be entitled to any bonus for a completed calendar year which has not yet been paid (and for which the payment date established by the bonus plan has not yet arrived).

(e)                                   Without Cause .  The Company may terminate Executive’s employment under this Agreement without cause, which for purposes of this Agreement shall include any termination of Executive’s employment by Company other than “for cause” as defined in Section 8(c) and other than because of disability pursuant to Section 8(b), upon no less than 5 days prior written notice. If the Company terminates Executive’s employment without cause pursuant to this Section 8(e), then following such termination Executive shall be entitled to receive the Base Salary up through the effective date of such termination; any bonus earned by Executive pursuant to Section 7(a) for a calendar year already completed but not yet paid; and any benefits to which Executive is entitled pursuant to Sections 7(c) through 7(e) up through the effective date of termination.  In addition, Executive shall be entitled to receive, within 10 days after the effective date of such termination without cause (or in the next regular semi-monthly pay period following the effective date of such termination, if later), a lump sum payment equal to the aggregate of (i) one (1) times the Base Salary provided for in Section 6 and (ii) one (1) times the target bonus for the calendar year in which the effective date of termination occurs.  Furthermore, the Company shall reimburse Executive for twelve (12) consecutive months after the effective date of such termination for payments by the Executive to exercise his rights under the Consolidated Omnibus Budget Reconciliation Act of 1985, as amended (COBRA), to continue medical and dental coverages for Executive and his covered dependents as such may be in effect from time to time under the Company’s medical and dental plans.  Furthermore, Executive shall be entitled to continuation of long-term disability and life insurance benefits at the Company’s expense for a period of twelve (12) consecutive months after the effective date of such termination provided that the long-term disability benefit plan and the life insurance benefit plan, as the case may be, permit Executive’s continued participation; provided that, if either such plan does not permit Executive’s continued participation after the effective date of such termination and under such plan Executive has a right to convert such benefit to an individual insurance contract or such plan provides a portability option to continue coverage as a former employee, then, if Executive timely elects such conversion or portability option subject to the terms of such plan, Company shall reimburse Executive for such premiums incurred for such twelve (12) consecutive month period; provided further that Executive shall have no right to a continuation of long-term disability or life insurance coverage after the effective date of termination except as provided in the preceding provisions of this Section 8(e).  Each of the continued benefits or reimbursements provided under this Section 8(e) shall cease as such time as Executive becomes eligible for substantially similar or improved benefit or benefits from a subsequent employer.  For purposes of this Section 8, the term “target bonus” means the

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percentage of the bonus opportunity designated by the bonus plan as the target amount, and if no such percentage has been so specifically designated as the target amount then an amount equal to 100% of Base Salary.

(f)                                     Good Reason .  Executive may terminate his employment with the Company under this Agreement for Good Reason in the manner described in this Section 8(f) (provided such termination has not been preceded or accompanied by a termination by the Company for caus e as described in Section 8(c)), and for the avoidance of doubt such termination because of Good Reason shall in no event be considered a voluntary resignation.  For purposes of this Agreement, “Good Reason” shall mean any of the following events: (i) Executive’s base salary is decreased below the then Base Salary level applicable pursuant to Section 6, or (ii) Executive’s benefits are materially decreased from those in effect as of the date of this Agreement (other than pursuant to a general reduction or modification of such benefits generally applicable to Company’s senior managers), or (iii) Executive’s title, authority, role or level of responsibilities as a senior executive are materially reduced or diminished from those established by Section 3 (or, for purposes of Section 8(g), Executive’s title, authority, role or level of responsibilities as a senior executive are materially reduced or diminished from those in effect immediately prior to the Change of Control including without limitation a change in reporting such that Executive is required to report to someone other than either the Chief Executive Officer or the Board of Directors of the Company or the Company being acquired directly or indirectly by another entity in a manner that the Company is no longer a “reporting company” under the Securities Exchange Act of 1934 based on its common stock being publicly traded) without Executive’s written consent, or (iv) a material adverse change in Executive’s working conditions as a whole such that a reasonable person would concur with Executive’s opinion that such working conditions as a whole have become intolerable, and the Company’s failure to remedy such working conditions within 30 days after the Chief Executive Officer or the Board of Directors of the Company’s receipt of a written notice from the Executive setting forth in reasonable detail the particulars which make such working conditions intolerable, or (v) Company relocates its executive offices from Omaha, Nebraska, or (vi) Executive is required by Company to relocate his residence from Baltimore, Maryland.  Executive shall be regarded as having terminated his employment with the Company because of Good Reason only if he gives written notice of his termination of employment pursuant to this Section 8(f) within 6 months following the effective date of the event constituting Good Reason (or, if later, within 6 months after Executive receives notice from the Company of the event constituting Good Reason).  If Executive’s employment terminates pursuant to this Section 8(f) without there having been a Change of Control, Executive shall be entitled to receive the same compensation and benefits as described in Section 8(e) as if Executive’s employment had been terminated by the Company without cause.  Section 8(g) shall govern any termination of this Agreement by Executive for Good Reason following a Change of Control.

(g)                                  Change of Control .   If Executive’s employment with Company is terminated by Company other than “for cause” as defined in Section 8(c) and other than because of disability pursuant to Section 8(b), or if Executive’s employment with Company is terminated by Executive for Good Reason as defined in Section 8(f) upon or within two years following a Change of Control as defined herein, then Executive shall be entitled to receive the Base Salary up through the effective date of such termination; any bonus earned by Executive pursuant to Section 7(a) for a calendar year already completed but not yet paid; and any benefits to which Executive is entitled

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pursuant to Sections 7(c) through 7(e) up through the effective date of termination.  In addition, Executive shall be entitled to receive, within 10 days after the effective date of such termination without cause upon or following the Change of Control (or in the next regular semi-monthly pay period following the effective date of such termination, if later), a lump sum payment equal to the aggregate of (i) two (2) times the Base Salary provided for in Section 6 and (ii) two (2) times the target bonus for the calendar year in which the effective date of termination occurs.  Furthermore, the Company shall reimburse Executive for twenty-four (24) consecutive months after the effective date of such termination for payments by the Executive to exercise his rights under the Consolidated Omnibus Budget Reconciliation Act of 1985, as amended (COBRA), to continue medical and dental coverages for Executive and his covered dependents a


 
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