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EMPLOYMENT AGREEMENT

Employee Retention Agreement

EMPLOYMENT AGREEMENT | Document Parties: STREAM GLOBAL SERVICES, INC You are currently viewing:
This Employee Retention Agreement involves

STREAM GLOBAL SERVICES, INC

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Title: EMPLOYMENT AGREEMENT
Governing Law: Massachusetts     Date: 3/17/2009
Industry: Business Services     Sector: Services

EMPLOYMENT AGREEMENT, Parties: stream global services  inc
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EXHIBIT 10.5

EMPLOYMENT AGREEMENT

THIS EMPLOYMENT AGREEMENT (the “Agreement”), made as of the 7th day of August, 2008, is entered into by STREAM GLOBAL SERVICES, INC., a Delaware corporation, with its headquarters at 125 High Street, Boston, Massachusetts (the “Company”), and Robert Dechant (the “Executive”).

The Company desires to employ the Executive, and the Executive desires to be employed by the Company. In consideration of the mutual covenants and promises contained herein, and other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged by the parties hereto, the parties agree as follows:

1. Term of Employment . The Company hereby agrees to employ the Executive, and the Executive hereby accepts employment with the Company, upon the terms set forth in this Agreement, for an initial term (the “Initial Term”) commencing on August 11, 2008 (the “Commencement Date”) and ending on the first anniversary of such date, which such term shall be extended for successive terms of one year each unless either party terminates this Agreement by written notice to the other at least 30 days prior to the expiration of the initial or any extended term as applicable, or unless sooner terminated in accordance with the provisions of Section 4 (such term, as it may be so extended or terminated, the “Employment Period”).

2. Title and Capacity . The Executive shall serve as Executive Vice President Global Sales and Marketing. The Executive shall be based at the Company’s headquarters in the metro Boston area in Massachusetts, or such place or places within a radius of 35 miles from Wellesley in Massachusetts.

The Executive hereby accepts such employment and agrees to undertake the duties and responsibilities inherent in such positions and such other duties and responsibilities as are commensurate with the titles of Executive Vice President Global Sales and Marketing and or other such responsibilities as determined by the Chief Executive Officer. The Executive agrees to devote his entire business time, attention and energies to the business and interests of the Company during the Employment Period; provided , however , that the Executive may participate in other business ventures and charitable, civic or educational activities from time to time which

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do not substantially interfere with his duties and responsibilities hereunder. The Executive shall report directly to the Chief Executive Officer. The Executive agrees to abide by the rules, regulations, instructions, personnel practices and policies of the Company and any changes therein which may be adopted from time to time by the Company.

3. Compensation and Benefits .

3.1 Salary . The Company shall pay the Executive, in twice-monthly installments, a base salary at the rate of $300,000 per annum (“Base Salary”) during the Employment Period. Such Base Salary may be increased in the sole discretion of the Chief Executive Officer and shall be reviewed at least annually.

3.2 Bonus . Within 90 days following the end of each fiscal year during the Employment Period, commencing with fiscal 2008, the Company shall pay the Executive a bonus, consistent with the bonus targets set for the other senior executives of the Company and based on and subject to the Company’s achievement of targeted operating results for such year as established under the Company’s Management Incentive Plan (“MIP”). The annual bonus target (“bonus target”) will be at least 60% of the Executive’s Base Salary, based on achievement of the annual budgeted earnings before interest, taxes, depreciation and amortization, adjusted for any acquisitions or divestitures, one time charges such as non-ordinary course litigation settlements and gains (including legal costs related thereto), non-cash foreign currency gains and losses, transaction related costs or amortization of intangibles related to the transaction, restructuring charges for items such as site closure costs or employee severance, stock compensation charges (including charges recorded under FAS 123 or other similar provisions related to stock compensation charges) or write-downs in assets) (hereafter referred to “Adjusted EBITDA”) and up to 120% of the Executive’s Base Salary based on over-performance of Adjusted EBITDA (after taking into account the effects of the additional bonus earned). The amount of the bonus earned for the achievement of Adjusted EBITDA greater than the target Adjusted EBITDA for payment of the bonus at the full target level shall be determined by multiplying the amount of the annual bonus available for over-performance by the percentage by which the actual annual Adjusted EBITDA exceeded the target for payment of the bonus at the

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100% achievement level, provided the total bonus shall not exceed 200% achievement of the target bonus amount. No bonus shall be paid if the Company achieves less than 90% of its target Adjusted EBITDA for the applicable period. If the Company achieves 90% of its target Adjusted EBITDA for the applicable period, the Executive shall receive 50% of the target bonus. If the Company achieves more than 90% but less than 100% of the target Adjusted EBITDA for the applicable period, the Executive shall receive a pro rata amount of the bonus target (determined by extrapolating the percentages in the preceding sentence so that, for example, 75% of the target bonus shall be paid if 95% of the targeted Adjusted EBITDA is achieved. The Executive and the Company hereby agree that the target for earning a bonus at the full target level for the fiscal year ended December 31, 2009 shall be $60 million of Adjusted EBITDA. For fiscal 2008, the Executive will be eligible to receive a pro rata portion of the target bonus of the period of time in which she is employed by the Company following the closing of the acquisition of Stream. The target Adjusted EBITDA for fiscal 2008 shall be the current budget of Stream, as existing for each full month subsequent to the commencement of the Executive’s employment. For subsequent year’s MIP Bonus calculation purposes, the Executive’s targeted Adjusted EBITDA shall be based on that year’s annual budget as approved by the Board of Directors. To the extent that the MIP provides for any quarterly payments and such targets are achieved, the Executive shall receive such payments quarterly. Any bonus earned due to the Company’s achievement of such Adjusted EBITDA targets shall be paid on pro rata basis to the Executive for any period of less than a full calendar year that the Executive is employed by the Company at such time as regular MIP Bonus payments are made to other employees.

In addition, the Executive shall receive a commission of 40% of his Base Salary determined by achievement of the Company’s budgeted revenues and gross margin percentage (75% based upon revenues and 25% based on gross margin percentage) to be paid quarterly, with annual catch up provisions. The Executive shall be eligible for over performance payments of targets and minimum achievement threshold levels in connection with the commission plan.

3.3 Tax Preparation and Insurance . During the Employment Period, the Company shall reimburse the Executive for the reasonable costs (not to exceed $10,000 per year, pro rated for partial years) of (i) a tax consultant to assist the Executive or his estate in the preparation of

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tax returns and tax planning and for other estate planning related costs incurred and (ii) premiums on life insurance policies obtained by the Executive. Any amounts so reimbursed shall not be refundable to the Company once paid in the event that the Executive’s employment is subsequently terminated for any reason.

3.4 Other Benefits . The Executive shall be entitled to participate in all benefit programs that the Company establishes and makes available to its executives and/or other employees, if any, to the extent that the Executive’s position, tenure, salary, age, health and other qualifications make him eligible to participate. The Executive shall also be eligible for such supplemental disability benefit coverage as may be made available by the Company to the extent that the Company’s plans do not adequately cover a similar amount of coverage provided to other employees due to Executive’s salary level. Such participation shall be subject to (i) the terms of the applicable plan documents, (ii) generally applicable Company policies and (iii) the discretion of the Board or any administrative or other committee provided for in or contemplated by such plan. The Executive shall be entitled to four (4) weeks paid vacation per year. Any unused vacation time accrued by the Executive at the end of any fiscal year shall be carried over in full to the next year.

3.6 Reimbursement of Expenses . The Company shall reimburse the Executive for all reasonable travel, entertainment, mobile telephone and PDA expenses and other expenses incurred or paid by the Executive in connection with, or related to, the performance of his duties, responsibilities or services under his Agreement, upon presentation by the Executive of documentation, expense statements, vouchers and/or such other supporting information as the Company may request.

3.7 Indemnification . The Company hereby agrees to hold harmless and indemnify the Executive to the fullest extent permitted by the General Corporation Law of the State of Delaware, as it may be amended after the date hereof. The obligation of the Company under this Section 3 shall survive any termination of this Agreement.

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4. Employment Termination . The employment of the Executive by the Company pursuant to this Agreement shall terminate upon the occurrence of any of the following:

4.1 Non-Renewal . The election of either the Company or the Executive not to extend the Employment Period pursuant to Section 1 upon the expiration of the initial or any renewal term;

4.2 Cause . At the election of the Company, for Cause, immediately upon written notice by the Company to the Executive. For the purposes of his Section 4.2, “Cause” shall mean (a) any material failure, other than due to disability, of the Executive to take or refrain from taking any corporate action consistent with his duties as Executive Vice President Global Sales and Marketing as specified in written directions of the Chief Executive Officer, which such failure is not cured within 30 days after written notice that failure to take or refrain from taking such action shall constitute “Cause” for purposes hereof, (b) the Executive’s willful engagement in illegal conduct or gross misconduct that is materially and demonstrably injurious to the Company , (c) the conviction of the Executive of, or the entry of a pleading of guilty or nolo contendere by the Executive to, any crime involving moral turpitude or any felony (for purposes hereof, no act or failure to act by the Executive shall be considered “willful” unless it is done, or omitted to be done, in bad faith and without reasonable belief that the Executive’s action or omission was in the best interests of the Company); (d) fraud upon the Company including, without limitation, falsification of Company records or financial information in any material respect; and (e) the Executive’s breach in any material respect of any of the non-compete, non-solicitation, and proprietary information provisions of his Agreement, which is not cured within 30 days after written notice thereof to the Executive.

4.3 Good Reason . The Executive may terminate his employment for Good Reason. “Good Reason” shall mean the occurrence, without the Executive’s prior written consent, of any of the events or circumstances set forth in clauses (a) through (g) below; provided, however, that a termination for Good Reason by the Executive can only occur if (i) the Executive has given the Company a written notice of termination indicating the existence of a condition giving rise to Good Reason and the Company has not cured the condition giving rise to Good Reason within thirty (30) days after receipt of such notice of termination, and (ii) such notice of termination is given within ninety (90) days after the initial occurrence of the condition giving rise to Good

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Reason and termination for Good Reason occurs within 180 days after such initial occurrence of the condition giving rise to Good Reason:

(a) the Company breaches, in any material respect, its obligations under this Agreement;

(b) a change in titles or a substantial diminution in the status, responsibilities, duties or powers of the Executive;

(c) any reduction by the Company in the annual base salary or bonus opportunity of the Executive, other than pursuant to a reduction that also is applied to substantially all other executive officers of the Company and reduces the level of employee salary and bonus opportunity by a percentage not greater than 10%;

(d) the failure by the Company to continue in effect any material compensation or benefit plan or program (including without limitation any life insurance, medical, health and accident or disability plan) in which the Executive participates or which is applicable to the Executive, unless an equitable arrangement (embodied in an ongoing substitute or alternative plan) has been made with respect to such plan or program, and continue the Executive’s participation therein (or in such substitute or alternative plan) on a basis not materially less favorable, both in terms of the amount of benefits provided and the level of the Executive’s participation relative to other participants, than the basis that exists on December 31, 2008;

(e) if, following a Change in Control, the Company fails to obtain agreement from any successor to assume and agree to perform this Agreement and agree that the Executive retains the same titles, role, position, authority and responsibilities in the merged or surviving parent company as he had prior to the merger under Section 2 of this Agreement;

(f) the relocation by the Company of the Executive’s principal work place to a site more than 35 miles from Wellesley, Massachusetts, or

(g) any amendment following the date hereof to the indemnification provisions in the Company’s Certificate of Incorporation that materially reduces the indemnification benefits to the Executive.

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4.4 Disability . The Executive’s employment may be terminated by reason of his Disability or death. As used in this Agreement, the term “Disability” shall mean the inability of the Executive, due to a physical or mental disability, for a period of 120 days, whether or not consecutive, during any 365-day period to perform the services contemplated under his Agreement. A determination of Disability shall be made by a physician satisfactory to both the Executive and the Company; provided that if the Executive and the Company do not agree on a physician, the Executive and the Company shall each select a physician and the two physicians together shall select a third physician, whose determination as to Disability shall be binding on all parties.

4.5 Without Cause . The Company may terminate the employment of the Executive at any time, without Cause, upon 30 days’ prior written notice to the Executive or may pay the Executive compensation for such 30 day period in lieu of notice and the Executive will be due the applicable benefits described in Section 5 of this Agreement.

4.6 Without Good Reason. The Executive may terminate his employment at any time, without Good Reason, upon 30 days’ prior written notice to the Company. If the Executive terminates his employment pursuant to his Section 4.6 of his Agreement, he shall not be eligible to receive any of the benefits described in Section 5.2 of this Agreement.

5. Effect of Termination .

5.1 Base Salary, Etc. Upon the termination of the Executive’s employment pursuant to Section 4 hereof, the Company shall pay the Executive (i) the Base Salary payable to him under Section 3 through the last day of


 
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