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US FOODSERVICE ? MASTER DISTRIBUTOR AGREEMENT

Distribution Agreement

US FOODSERVICE ?
 
MASTER DISTRIBUTOR
AGREEMENT | Document Parties: RUBIOS RESTAURANTS INC | US Foodservice, Inc You are currently viewing:
This Distribution Agreement involves

RUBIOS RESTAURANTS INC | US Foodservice, Inc

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Title: US FOODSERVICE ? MASTER DISTRIBUTOR AGREEMENT
Governing Law: Delaware     Date: 3/31/2008
Industry: Restaurants     Sector: Services

US FOODSERVICE ?
 
MASTER DISTRIBUTOR
AGREEMENT, Parties: rubios restaurants inc , us foodservice  inc
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Exhibit 10.74
 
US FOODSERVICE ™
 
MASTER DISTRIBUTOR
AGREEMENT

FOR
 
RUBIO’S RESTAURANTS, INC.



MASTER DISTRIBUTOR AGREEMENT

THIS AGREEMENT (hereinafter “Agreement”), is made on Jan. 28 , 2008, by and between U.S. Foodservice, Inc., on its own behalf and on behalf of its subsidiaries (hereinafter, “USF”) and Rubio’s Restaurants, Inc., a Delaware corporation (hereinafter, “Customer” or “Rubio’s”).

RECITALS

A.
Customer is the owner, operator, agent, or manager of certain facilities operating under   the Customer’s corporate name, “Rubio’s Restaurants"; and

B.
Customer desires to designate a Master Distributor to perform a substantial portion of the purchasing, warehousing, and distribution functions for food and related non-food products for Rubio’s; and

C.
USF carries or is willing to carry certain products required by Customer; and

D.
USF desires to perform the functions of purchasing, warehousing, and distributing certain products for and to Customer.

AGREEMENT

NOW, THEREFORE, in consideration of the agreements and promises herein contained, and other good and valuable consideration, the receipt of which is hereby acknowledged, the parties agree as follows:

1.
SUBJECT MATTER OF AGREEMENT . Customer hereby appoints USF as its Master Distributor and USF hereby accepts such appointment. In connection therewith, Customer agrees to purchase from USF, and USF agrees to purchase, warehouse, sell and distribute to Customer certain products in accordance with the terms and conditions contained herein. A summary of program assumptions (“Assumptions”) used to create the Master Distribution Program as described herein and a list of Customer units to be serviced by USF are outlined on Attachment A . The service benefits defined for this program are automatically extended within the normal geographic distribution area of any USF distribution center outlined in Attachment A , provided all parameters and requirements of the program are met. The Assumptions are merely assumptions and good faith estimates used for establishment of the distribution program described in this Agreement and are not to be construed in any way as commitments by Customer.

2.
PRODUCTS .

 
a.
Product Categories . USF shall supply Customer with items ordered by Customer which are within the categories of products listed below, and such additional categories of products as the parties may agree to in writing (collectively, “Specified Products”). With respect to the categories of products to be distributed to Customer, USF offers a wide variety of Exclusive Brand Products that offer quality and value and are marketed under trademarks owned or licensed by USF or its affiliates .
 
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b.
Specified Products . USF will maintain an appropriate inventory of all Specified Products, including proprietary products as defined below, under the following conditions:

 
i.
Customer purchases from USF a minimum of *   ** cases per week or *** turns per year, per Distribution Center.

 
ii.
A minimum of *** days written notice is required for new products to be brought into USF inventory from new vendors and *** days notice from existing vendors,

 
iii.
Customer will notify USF at least *** days in advance of special promotions that may cause unusual or excessive demand on inventory. Any product brought into USF inventory to address Customer unusual or excessive demand shall, in all events, be the responsibility of the ordering entity if USF buyers follow projected estimates of Customer.

 
iv.
If USF does not presently transact business with a supplier/packer designated by Customer, a written procurement agreement, which contains USF's standard representations, warranties and insurance requirements, from such supplier/packer is required before any product is brought into USF inventory. Customer shall use commercially reasonable efforts to assist USF, upon USF's request, in obtaining such an agreement.

 
v.
Subject to the requirements set forth herein, Customer’s national contracts with manufacturers and manufacturer representatives will be honored by USF. As more specifically set forth in Section 4(g) below, under no circumstances will USF implement manufacturer deviated pricing without written confirmation from the specific manufacturer.   If Customer has contracts with a given manufacturer for products not stocked by USF, Customer will give consideration to similar products stocked by USF, provided that the stocking manufacturer will equalize the pricing. Notwithstanding the foregoing, when the price of products has been negotiated directly between Customer and vendors, such vendors may attempt to place specific performance parameters on USF. These may include, but are not limited to, payment terms, purchase quantity minimums, pick-up minimums and reporting requirements. As USF must manage its own negotiations with vendors to control inventories, warehouse and receiving efficiencies, USF will not accept, and shall in no event be required to accept, such conditions established by Customer-specified vendors. However USF welcomes the opportunity to work with Customer’s manufacturers to negotiate terms for mutual value. USF retains exclusive responsibility for all in-bound logistics.  
 
***   Portions of this page have been omitted pursuant to a request for Confidential Treatment filed separately with the Commission.
 
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c.
Proprietary Products . For purposes of this Agreement, “proprietary products” are products that USF has in inventory, in transit or for which non-cancelable orders have been placed, that have been purchased, transferred or consigned for Customer account, including without limitation, special order products, test products, menu special products, seasonal products, Customer label and non-Customer label products and other products brought into stock especially to service Customer account, including requests from Customer units.

 
i.
USF recognizes Customer need to differentiate, among other things, in theme, menu and products. While it is USF’s desire to support Customer needs in the product area, the combination of warehouse capacity restraints, freight scheduling, receiving dock congestion and other issues requires USF to charge the following for any proprietary products beyond those items set forth below, carried for Customer account:
 
Category
# of Slots
Dry
*   **
Frozen
***
Refrigerated
***
 
Any changes to the number of slots shall be mutually agreed upon by the parties. Slot requirements greater than those listed above will be subject to an additional *** markup at USF’s sole discretion. USF will allow *** days to reduce the number of slots as needed in each category to comply prior to imposing any additional markup.
 
 
ii.
Customer will be responsible for the disposition of proprietary products showing no movement for *** days (“Dead Inventory”) and all costs related thereto, including, without limitation, re-stocking and freight charges. If such Dead Inventory is not distributed within *** days thereafter, USF will be reimbursed for any loss on the cost of said product that is returned to vendors or disposed of in any manner other than distribution through normal channels. If said product is distributed through normal channels, the normal mark-up will apply. Customer will be responsible for re-stocking and freight charges. If Dead Inventory is not disposed of within *** days after becoming such, USF will move the Dead Inventory to outside storage, with the cost of the outside storage being the responsibility of Customer.

 
iii.
USF will notify Customer of proprietary products moving less than *** per week (“Slow Inventory”). Customer shall have *** days to increase movement of such Slow Inventory to *** per week. If such movement does not occur, USF may discontinue the stocking of such Slow Inventory, after existing inventory is depleted, and Customer may use an alternative item stocked by USF or consider an alternative procurement option (e.g. Next Day Gourmet, direct shipping from manufacturer, special order status, etc.).
 
***   Portions of this page have been omitted pursuant to a request for Confidential Treatment filed separately with the Commission.
 
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iv.
In the event this Agreement is terminated for any reason, Customer will remain liable for proprietary products purchased at its direction. In such instance, that Customer agrees to purchase, or cause a third party to purchase, at full selling price, including the applicable category mark-up and any additional surcharges incurred by USF, all proprietary products. The pick-up of these products, either by Customer or a third party (acceptable to USF) at Rubio’s direction, shall be within *   ** days of termination for all frozen and refrigerated products and within *** days of termination date for all other products. Customer assumes responsibility for full payment to USF for all such products. Payment must be received by USF within *** days of Agreement termination. USF may, at its option, elect to subtract payment from credits or allowance payments due to Customer from USF. In the event such product is not removed from USF within the prescribed time frames, Customer understands and agrees that USF will dispose of such products and Customer will be responsible for the full payment for such product as stated above.

Customer will be required to complete the New Product/Special Order Notification and Agreement (or equivalent) attached hereto as   Attachment B for all proprietary products.

 
d.
Substitutions . In the event a Specified Product is out of stock or otherwise cannot be delivered to Customer as ordered, the following procedures shall be followed:

 
i.
A Designated Substitute Product shall be delivered to Customer. A Designated Substitute Product is a product identified by Customer’s designated representative as a permissible substitution for a Specified Product.

 
ii.
In the event there is not a Designated Substitute Product for the Specified Product ordered (or the Designated Substitute Product is unavailable), a product of like or greater quality will be delivered. Only if a Designated Substitute Product or a product of like or greater quality cannot be delivered and upon prior consent from Rubio’s, will a product of lesser quality be delivered.
     
 
iii.
In the event of any substitutions, USF shall promptly contact Customer and advise Customer of the substitutions. Any substitutions other than a Designated Substitute Product shall only be made with the prior approval of Customer.
 
***   Portions of this page have been omitted pursuant to a request for Confidential Treatment filed separately with the Commission.
 
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iv.
All substitutions (or replacement products) will be priced in accordance with their applicable category markup percentage. On Designated Substitute Products or other specific substitutions, both USF and Rubio’s will agree on the price, before the substitution is shipped.

 
e.
Title and Risk of Loss . Unless otherwise agreed by the parties in writing, title and risk of loss to all products ordered on behalf of Customer shall pass upon delivery to the receiving dock of Customer, subject to rejection of certain items by notation on the invoice or notification by Customer to USF in accordance with the terms of this Section 2(e). All deliveries may be checked in jointly by the driver of the delivery vehicle and an authorized representative of Customer, both of whom shall note on the invoice any shortages and damaged or rejected products. Customer shall have *   ** hours from the time of delivery to notify USF (i) of any concealed damage or rejected products or (ii) with respect to products not jointly checked in, to note any shortages, damages, or rejected products; provided, however, Customer's rights to notify USF and return any such product shall be subject to properly maintaining, storing and segregating products in a manner that ensures that non-damaged and non-rejected products are viable for resale. USF shall ensure that all billings reflect all shortages and damaged or rejected products noted on the invoice. Customer shall make mutually acceptable arrangements through the applicable USF order department for any products to be returned to USF. USF shall issue a receipt to Customer for any products picked up for return to ensure that Customer receives a proper credit therefore. Notwithstanding the foregoing, Customer may not return any refrigerated ready to eat products, unless such products were delivered to Customer in error as a result of USF’s negligence or willful misconduct.

3.
SERVICE ARRANGEMENTS . Order, delivery and credit memo procedures have been included as Attachment C hereto which is made a part hereof.

 
a.
Deliveries.   While USF’s goal is to accommodate Customer needs and preferences regarding delivery days and hours, the pricing of this Agreement and/or certain market transportation conditions may dictate USF’s need to route deliveries for utmost efficiency. As such, while USF will review Customer’s delivery preference, USF reserves the option to assign specific delivery days and/or maintain open delivery windows to Customer’s locations. All such delivery designations shall be reviewed with Customer prior to the initiation of the program. USF agrees not to make deliveries at any stores between *** .

 
b.
On-Line Electronic Order Entry System . The financial evaluation of this Agreement included the efficiencies that Customer’s use of USF’s electronic ordering system, such as the USF web based ordering system or Tranzmit, the USF desktop software ordering system, will provide to USF. USF’s order entry system provides complete order information, including confirmation. Wherever possible, USF encourages its Customers to use electronic means of ordering. The USF website will provide the Customer with real time visibility to Customer's standard Order Guide, the ability to order online, information on outstanding orders and historical information on past purchases. Additionally, the website allows users to search the USF catalog of products and gain access to real time pricing of items even those not on Customer's Order Guide. USF agrees that it will, at the direction of Rubio’s, block access to non-approved items or limit access to items on the Rubio’s Order Guide for Customer Restaurants and Participating Franchisees. USF agrees to provide to Customer at no additional charge use of the company's Internet based order entry system. However, requests to integrate USF's Internet infrastructure to Customer's own or 3rd party provided ordering system may carry additional charges not covered in this Agreement.
 
***   Portions of this page have been omitted pursuant to a request for Confidential Treatment filed separately with the Commission.

 
6

 
While it is a necessary economic component of this Agreement, USF recognizes that a transition period to begin ordering electronically may be necessary. Therefore, during the first *   ** days of Customer purchasing under this Agreement, Customer may place orders using the Customer Service Department of the USF distribution center(s) assigned to service Customer’s units without any additional charge. After the initial *** day purchasing period has elapsed, all orders placed to USF by Customer outside of the electronic ordering system will be assessed a charge of $ *** per invoice, except in the event that the electronic ordering system is not functioning properly.

 
c.
Order/Delivery Schedule . A next day or skip-day order delivery schedule will be mutually determined to achieve optimum service levels.

d.
Special Arrangements . Should Customer request the use of a “loaner” truck, USF will make every attempt to accommodate supplying a truck for special occasions. The price associated with use of the truck, the condition of the truck and driver wages will be the responsibility of the Customer. Customer will be required to sign a hold harmless agreement (in a form prescribed by USF) prior to its use of the truck.

e.
Split Case Surcharge . To help defray additional handling expenses and increased damage loss experience, USF, in its sole discretion, may choose to make available products sold in units less than manufacturer’s standard containers, and will upcharge an additional $ *** per unit.

f.
Restocking Fee . USF may, at its option, agree to accept product returns from Customer for reasons other than USF delivery error. Such product must be unopened, full case non-perishable product, in good condition with adequate shelf life remaining to allow for resale. To defray USF’s additional handling expenses for the return of such products, USF reserves the right to charge a restocking fee of *** of the selling price. Customer returns of certain products, including but not limited to, seasonal, special order, discontinued or promotional products will not be accepted unless Customer or the vendor of such products agree to reimburse USF for selling price and other expenses involved.
 
***   Portions of this page have been omitted pursuant to a request for Confidential Treatment filed separately with the Commission.
 
7


 
 
g.
Average Case Size Requirements . If, and to the extent, the case   size of any proprietary product increases the current case size of such proprietary product, if any, USF shall have the right, upon ten (10) days prior written notice to Customer, to increase the markup or margin in an amount mutually agreed by Customer and USF sufficient to compensate USF for the loss in revenue resulting from such increase.
     
4.   PRICING STRUCTURE .

 
a.
Price . The unit price of product to Customer shall equal USF’s delivered price (as hereinafter defined) plus the mark-up as outlined below less discounts or allowances shown on the face of the invoice (such discounts or allowances to mean manufacturer generated discounts or allowances on particular items for set periods of time and which are specifically to be passed on to the Customer). Except for Exclusive Brand Products, USF’s delivered price is defined as (A) where product price includes freight to USF's distribution center, the invoice price to USF's distribution center from a manufacturer, supplier, packer, broker, USF business unit or affiliate, or any other vendor (collectively “manufacturer or Supplier”); or (B) f.o.b. unit price reflected on the purchase order to USF's distribution center from a manufacturer or supplier plus standard freight (as hereinafter defined) to USF's distribution center. USF may negotiate or set invoice prices with its manufacturers or suppliers provided that such prices shall apply consistently to all Customers which are serviced by the same USF division. For Exclusive Brand products, *   ** . The invoice price or price list that serves as the basis for calculating delivered price may include Earned Income (as defined in Section 4(h) below) and shall not be adjusted for, and Customer shall not be entitled to, Earned Income, promotional allowances, cash discounts, prompt pay discounts, growth programs or any other supplier payments payable to USF. Once Customer has established (and USF has agreed to honor) vendor deviated pricing arrangements pursuant to the terms herein, USF will not negotiate the invoice price (other than with respect to the mark-up and freight) for such items. Unless in-bound freight is included in vendor’s delivered pricing, standard freight charges will be based on market conditions and will not exceed the freight rate normally payable by the USF distribution center for inbound shipments of regular quantity requirements of such products. Freight charges may include common or contract carrier charges by the product vendor or a carrier, and/or charges billed by USF for its freight management service. It is expressly acknowledged and agreed that USF may manage freight and earn income from its freight management activities, provided that the delivered price shall not exceed the f.o.b. unit price plus standard freight price normally payable by the USF distribution center for inbound shipments of regular quantity requirements of such products that would have been paid had freight not been managed. For Proprietary Products, Rubio's and USF agree to work together on inbound freight opportunities that will optimize the inbound price of such items by mutually working with Rubio's suppliers to make inbound freight more cost effective for both parties.
 
***   Portions of this page have been omitted pursuant to a request for Confidential Treatment filed separately with the Commission.

 
8

 
b.
Price Structure . The price structure mark-up for this Agreement on the following product categories shall be:
 
MARK-UP (Per Case)

USF Corona*
$ ***
USF Phoenix*
$ ***
USF Denver/SLC*
$ ***
   
USF San Francisco**
$ ***
 
Exceptions to Above :
Chemical and Coca Cola contracts, and pricing to be determined separately.
 
The above pricing structure was generated on the basis of system wide average deliveries of $ ***. The minimum delivery requirements under the terms of this agreement will be $ ***. Any delivery less than $ *** will be subject to a $ *** distribution fee plus the normal markups. These minimum deliveries are subject to the following exceptions: new store openings (first *** days); initial contractor deliveries (i.e. coke syrup for fountain set-up; towel and TP dispensers, etc.); and any off-cycle due to weather, USFS mistakes, and delivery interruption not attributable to Rubio's.

 
c.
Price Guarantees and Adjustments . Pricing will be guaranteed for *** . Exceptions to monthly pricing will include eggs, dairy, fresh produce, oil and oil based products, seafood, meat, poultry and other items mutually deemed as commodity in nature, which will be priced *** and not controlled by contract. USF shall have the right to immediately adjust the sales price of any Specified Products if the replacement delivered price of such products increases by *** or more of USF's delivered price, in which case the sales price shall be re-established by applying the applicable mark-up amount to the increased delivered price.  

 
d.
Fuel Adjustment . Customer shall pay a fuel surcharge, if applicable, in accordance with the chart set forth below. The base fuel price is $ *** per gallon. The "weekly retail on highway diesel" national average fuel price will be monitored using the EIA weekly report, which can be accessed at http://tonto.eia.doe.gov/oog/info/wohdp/diesel.asp . An adjustment to the fuel surcharge will be made based on a monthly review (the "Review Period") of the diesel fuel price. The surcharge shall be based on the average diesel fuel price from the preceding 4-week period (5-weeks in one month per quarter) (the "Indexed Fuel Price"), and implemented at the beginning of each calendar month. The fuel surcharge may be increased or decreased according to the chart set forth below. Adjustments will be applied or removed as of each Review Period.
 
***   Portions of this page have been omitted pursuant to a request for Confidential Treatment filed separately with the Commission.

9

 
 
Index Fuel Price
 
Surcharge Per Delivery
     
     
*   **
 
***
 
e.
Incentives
The pricing proposal is based on current metrics for delivery sizes and frequency and product specifications as outlined in Attachment A. USF will pass through savings to Rubio’s for improved distribution metrics in the following areas:

i. Delivery Size Incentive: To encourage Customer to improve operational efficiency, Customer will be entitled to receive an incentive based upon the following performance schedule:

Average Delivery Size Per Quarter   Quarterly Incentive to Rubio’s
 
***
 
Average delivery size will be calculated based upon quarterly completed net purchases (gross purchases net of rejected or returned product, pricing credits, purchases related to "will calls" (or other Customer pick-ups) and any applicable rebate payments made during the incentive period) divided by the number of d eliveries by routed trailer. "Will calls" will not qualify for consideration as a delivery. For purposes of computing average delivery size, any delivery made by USF solely due to USF's error shall not be counted as a delivery. Delivery size and the number of deliveries shall be measured separately for each Customer unit (unless otherwise agreed to by USF and Customer).

The incentive payment amount will be calculated by multiplying the applicable incentive rate by the completed net purchases for each Customer unit for the respective incentive period (after taking into account the exclusions and limitations described in the preceding paragraph and below) and will be paid by check within 30 days following the close of the respective incentive period. Notwithstanding anything to the contrary set forth herein, the incentive payment calculation shall exclude products where the price USF must charge Customer is specified in a national agreement between USF and a vendor (e.g., Ecolab, Coke and Pepsi) . Such excluded products will, however, be included when computing average delivery size and determining the applicable incentive rate in accordance with the terms of the preceding paragraph.

ii.   Advance Payment Incentive : If Customer elects to prepay (or deposit in advance) any amounts for Specified Products (excluding credit or debit card payments) (i.e., pay before the invoice date of such products), then USF will pay Customer an incentive amount   based upon *** of such prepayment/deposit amount. The incentive will be paid monthly and within thirty (30) days following the close of the respective monthly   period.
Rubio's represents and warrants that payment of the foregoing incentives is not prohibited by law or by any contract to which it is bound. Rubio's shall defend, indemnify and hold harmless USF from any loss, liability or expense (including reasonable attorney’s fees) resulting from a breach of this representation and warranty. Any deviation from payments voids the foregoing incentives.
 
***   Portions of this page have been omitted pursuant to a request for Confidential Treatment filed separately with the Commission.

 
10

 
 
 
f.
Rounding . To simplify pricing, receiving and inventory valuation, USF rounds all prices with calculated penny fractions to the next highest penny per unit of sale.

g.
Deviated Price Programs . Subject to the requirements set forth in this Agreement, USF agrees to maintain deviated pricing programs in its contract pricing system when deviated price(s) has been negotiated directly between Customer and vendors. USF may impose a charge upon vendors providing deviated pricing in part to help defray additional administrative, systems, financing and other charges incurred by USF in handling products subject to price deviations. USF will only maintain those deviated price programs documented by the vendor and communicated to USF via notice on vendor letterhead, via electronic file or by completion of a USF “Deviated Price Program” form. The communication shall, at a minimum, contain:
 
  i. Adequate lead time of *   ** working days prior to the month to be implemented
 
ii.
Program start/end dates
 
iii.
Information pertaining to deviated price type (delivered to distributor, allowance, f.o.b. origin)
 
iv.
Information on specific products covered, including manufacturer product code
 
v.
Signature of vendor representative authorized to offer program
 
vi.
Vendor contact

USF will not be responsible for collection, payment or any reimbursement of monies due to Customer as a result of vendors supplying inadequate information, communication received after program start date, predated or retroactive programs. As USF acts as an administrator regarding negotiated deviated price programs, USF will not be held liable for any vendor omissions or errors in maintaining the programs and all such related recoveries shall be from the involved vendor. Upon reaching the stated end date of a deviated pricing program, based on the vendor documentation described above, USF’s pricing to Customer will revert to the regular price structure as described in Section 4 above. The vendor will be responsible for supplying updates/extensions on existing programs based on the description and timing set forth above.

h.   Value Added Services and Transactional Payments . For purposes of this Agreement, "Earned Income" means income, which may include profit, that USF retains for its own use and generates for and as a result of its value added services and from transactional payments, discounts or investments, including, without limitation, cash or prompt pay discounts and amounts earned or charged due to competitive conditions (as determined by USF). USF and its affiliates provide value added services such as regional and national marketing, freight management, procurement leverage, consolidated warehousing, quality assurance, and performance-based product marketing. Earned income that USF retains for value-added services includes, but is not limited to, promotional allowances, growth programs, or any other Supplier payment received by USF, excluding manufacturer generated discounts or allowances on particular items for set periods of time and which are specifically, or are otherwise, reflected in the amounts shown on the face of the Supplier invoice and intended to be passed on to Customer or which are designated in writing to USF to be passed on to Customer. The delivered price shall not be adjusted for, nor shall Customer be entitled to, monies that USF receives as Earned Income. USF may negotiate or set the amount of Earned Income it receives with its Suppliers.
 
***   Portions of this page have been omitted pursuant to a request for Confidential Treatment filed separately with the Commission.
 
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5.
FINANCIAL . Rubio’s payment terms are set at *   ** Days (which means that payment is due at the USF office *** calendar days after the date of each invoice properly submitted via EDI). Terms are subject to prior and ongoing corporate credit approval.  Customer shall execute a USF Customer application and agreement, in the form prescribed by USF from time to time. Acceptable forms of payment include cash, wire transfer or bank draft only. USF reserves the right to require the annual submission of audited financial statements, including a statement of cash flow, in order to ensure continuing confirmation of the approved payment terms. Customer shall be responsible for all financial obligations for their respective orders placed under this Agreement. USF shall charge interest in accordance with the terms of the Customer application and agreement, on all monies due beyond the agreed upon credit terms.

 
a.
Notwithstanding anything contained herein or in any other agreement to the contrary, to the extent there is any material adverse change in Customer’s creditworthiness or financial capabilities or to the extent Customer experiences other adverse circumstances which affect its ability to meet the payment terms established hereunder, USF shall have the right to immediately change the terms outlined herein including, but not limited to, Customer’s payment terms and service arrangements.
 
b.
Sales and Use Tax on Purchases; Exemptions Therefrom on Purchases for Resale   or by Exempt Organizations . Customer shall be responsible for the payment of   any and all

 
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