CONFIDENTIAL INFORMATION OF Q COMM INTERNATIONAL, INC.
[*Confidential treatment has
been requested as to certain portions of this
document. Each such portion,
which has been omitted herein and replaced with an
asterisk [***], has been
filed separately with the Securities and Exchange
Commission.]
Exhibit 10.19
CELLULAR PREPAID PRODUCTS DISTRIBUTION AGREEMENT
THIS CELLULAR PREPAID PRODUCTS DISTRIBUTION AGREEMENT
(this
"Agreement"), effective as of
March 1, 2005 (the "Effective Date"), sets forth
the mutual covenants and
obligations of CRICKET COMMUNICATIONS, INC., a Delaware
corporation, with offices at
10307 Pacific Center Court, San Diego, CA 92121
("Cricket"), and Q COMM
INTERNATIONAL INC., a Utah corporation, with offices at
510 East Technology Ave.,
Building C, Orem, Utah 84097, (hereinafter referred to
as "Distributor").
RECITALS
WHEREAS, Cricket is a provider of wireless telecommunications
services
and wireless phones via
Cricket's network of direct-owned stores ("Cricket
Locations") and authorized
third party dealers or payment locations that
contract directly with
Cricket ("Dealers") in the markets identified on Exhibit
A attached hereto (the
"Area"). Cricket desires to sell Wireless Services
(defined below) on a prepaid
basis by means of selling electronic Pins under the
registered trademark
Cricket(R) and the trademark Jump by CricketTM, pursuant
to
which Consumers may, by
purchasing such Pins, have access to such fixed amounts
of Cricket's Wireless
Services as are designated and encoded by Cricket to
correspond with such
pins.
WHEREAS, Distributor is in the business of, among other
things,
providing order processing,
pin distribution, delivery, management, marketing
and merchandising services,
and selling a variety of prepaid products and
services to end-users through
Distributor's electronic point-of-sale activation
terminal, trademarked as the
q xpress 200(TM), or through other terminals or
devices Distributor may
provide to dispense prepaid products and services (the
"POS Terminal"), which is the
front end of Distributor's full-range electronic
activation, pin distribution,
and reporting system for prepaid products.
WHEREAS, Cricket desires to authorize Distributor to implement
and
manage the distribution of
POS Terminals to certain Cricket-designated stores
and to sell Pins (as defined
below) via such POS Terminals in accordance with
the terms and conditions
hereinafter set forth.
NOW THEREFORE, in consideration of the mutual promises and
obligations
contained in this Agreement,
the parties agree as follows:
1.
DEFINITIONS.
------------
1.1 "Area"
shall mean the markets set forth on Exhibit A to this
Agreement as amended from
time to time.
1.2 "Cricket"
shall have the meaning set forth in the first
paragraph of this
Agreement.
1.3 "Cricket
Locations" shall have the meaning set forth in the
first Recital above, and
specifically shall include only Cricket-owned retail
stores in the
Area.
1.4 "Consumer"
means any end-user who purchases or otherwise
receives a Pin sold or
distributed under this Agreement.
<PAGE>
CONFIDENTIAL INFORMATION OF Q COMM INTERNATIONAL, INC.
[*Confidential treatment has
been requested as to certain portions of this
document. Each such portion,
which has been omitted herein and replaced with an
asterisk [***], has been
filed separately with the Securities and Exchange
Commission.]
1.5
"Contracted Dealer" means any Dealer or other third party
that
has a contractual
relationship with Distributor to possess a POS Terminal
and
sell Pins.
1.6 "Cricket
Functionality" shall mean programs for the POS
Terminals that are specific
to and that facilitate the sale of Cricket Pins or
Wireless Services.
1.7 "Dealers"
shall have the meaning set forth in the Recitals of
this Agreement.
1.8
"Distributor" shall have the meaning set forth in the
first
paragraph of this
Agreement.
1.9
"Distribution Fees" shall have the meaning as set forth
in
Exhibit D hereto.
1.10
"Due Date" shall have the meaning set forth in Section 5.1
of
this Agreement.
1.11
"Effective Date" shall have the meaning set forth in the
first
paragraph of this
Agreement.
1.12
"Indemnifying Party" shall have the meaning set forth in
Section 16.1 of this
Agreement.
1.13
"Information" shall have the meaning set forth in Section
10.1
of this Agreement.
1.14
"Loss Event" shall have the meaning set forth in Section
7.4
of this Agreement.
1.15
"Marks" shall mean any and all trademarks, service
marks,
trade names, insignia,
symbols, logos, decorative designs, and/or other
identifying insignia that
either Cricket or the Distributor owns or is licensed
or sublicensed to use in
connection with its services or products relating
thereto, and which each
party, in its sole discretion, with respect to its
marks, determines from time
to time that the other party is authorized to use.
1.16
"Owning Party" shall have the meaning set forth in
Section
11.2 of this
Agreement.
1.17
"Pins" shall refer to electronic prepaid pin numbers
provided
by Cricket that correspond to
and grant the end-user holder thereof access to
such fixed amounts of
Cricket's Wireless Services as are designated and
encoded
by Cricket to correspond with
such pins.
1.18
"POS Terminal" shall have the meaning set forth in the
Recitals of this
Agreement.
1.19
"3rd Party Products and Services" shall mean the products
and
services offered from service
providers other than Cricket.
1.20
"Unit Denomination" shall refer to the dollar value
measurement specified by
Cricket for the Wireless Services represented by a Pin,
equal to the "face value" of
the Pin. Current Unit Denominations are $15, $25,
$35, and $50. Each Pin
purchased by Consumers shall contain a specified Unit
Denomination as the suggested
retail value, not including taxes, equal to the
face value of the Pin. The
Unit Denomination of Pins under this Agreement may
vary from market to market
and from time to time during the term of this
Agreement, as determined by
Cricket, provided, however, that in no instance will
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<PAGE>
CONFIDENTIAL INFORMATION OF Q COMM INTERNATIONAL, INC.
[*Confidential treatment has
been requested as to certain portions of this
document. Each such portion,
which has been omitted herein and replaced with an
asterisk [***], has been
filed separately with the Securities and Exchange
Commission.]
this Agreement cover the
distribution of Pins with a face value of less than $15
unless Cricket so decides in
its sole discretion. Cricket shall determine and
disclose to Distributor the
per minute rates associated with local and long
distance calling and roaming
charges equating to the Unit Denomination, which
may vary from market to
market and from time to time during the term of this
Agreement, as determined by
Cricket.
1.21
"Wireless Services" shall refer to all wireless services
offered by Cricket to its
customers, including without limitation voice
telecommunications (local,
long distance and international calling) and the sale
of ringtones and other data
for use with wireless phones.
2. TERM
OF AGREEMENT
-----------------
This Agreement shall become effective on the Effective Date and
shall
continue in full force and
effect for two (2) years (the "Initial Term"), unless
otherwise terminated pursuant
to the provisions of this Agreement. Thereafter,
this Agreement shall
automatically renew for successive one (1) year periods
(or
any other term to which the
parties mutually agree in writing) unless one party
gives the other party written
notice of its intention to terminate this
Agreement at least sixty (60)
days prior to the expiration of the Initial Term
or any subsequent annual
term.
3.
GENERAL PROVISONS APPLICABLE TO DISTRIBUTION ARRANGEMENT
--------------------------------------------------------
3.1 General
Description of Distribution Arrangement. Cricket shall
provide Pins electronically
in various quantities and denominations to
Distributor for distribution
and sale through the POS Terminals. Distributor
shall provide POS Terminals
with Cricket Functionality only to locations
approved in advance by
Cricket and set forth specifically on Exhibit C hereto
("Approved Locations").
Cricket may unilaterally designate Approved Locations
and add them to Exhibit C,
and Distributor shall have no right to refuse to
place a POS Terminal in
Approved Locations, subject to Distributor's standard
credit checks; provided
however, that if an Approved Location is not acceptable
to Distributor for any
reason, then Distributor shall only be required to place
a POS Terminal at that
Approved Location if Cricket agrees in writing to assume
any credit risk of such
Approved Location. Distributor shall in all cases
contract directly with the
owner/operators of all Approved Locations (other than
Cricket Locations), whereupon
they shall become Contracted Dealers hereunder.
Such contract shall provide
for the terms of leasing the POS Terminal, selling
the Pins to Consumers only,
remittance of amounts collected from the sale of
Pins, and for the rights of
Cricket as a third party beneficiary and to require
termination of the Cricket
Functionality on the POS Terminal in Cricket's sole
discretion exercised only
after giving prior notice to Distributor and at least
30 days to the applicable
Contract Dealer to cure any problems that Cricket
believes are giving rise to
its request to terminate. Upon any termination of
Cricket Functionality on a
POS Terminal, Distributor shall take prompt action to
remove the green POS Terminal
bearing Cricket's Mark(s) and replace such POS
Terminal with Distributor's
red POS Terminal not bearing any Cricket Marks. To
the extent such contract is
with an existing Dealer, such contract shall not in
any way prohibit Cricket from
contracting directly with such Dealer to place
other methods of selling
Wireless Services in their locations. To the extent
that Cricket introduces
Distributor in writing to any Contracted Dealer with
whom Distributor had no prior
relationship pertaining to prepaid products,
Distributor shall not require
such Contracted Dealer to sell prepaid products or
services exclusively through
Distributor. Distributor shall enable the POS
Terminals to print the Pins
on thermally printable cards bearing the Cricket
trademark and such other
terms, conditions or provisions as are reasonably and
technologically feasible and
specified by Cricket from time-to-time. Distributor
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<PAGE>
CONFIDENTIAL INFORMATION OF Q COMM INTERNATIONAL, INC.
[*Confidential treatment has
been requested as to certain portions of this
document. Each such portion,
which has been omitted herein and replaced with an
asterisk [***], has been
filed separately with the Securities and Exchange
Commission.]
shall provide full management
of Contracted Dealers, including without
limitation, contract
management, credit approval and management, collection
of
Pin purchase price, training
on POS Terminal use, and services required for the
placement, activation,
maintenance and deactivation of POS Terminals and
Cricket
Functionality.
3.2
Independent Contractor. Distributor is an independent
contractor and is not
Cricket's agent, partner, employee or legal
representative
for any purpose. Nothing
herein shall be construed in such a manner so as to
constitute Distributor an
agent, partner, employee or legal representative of
Cricket. Distributor shall
not make any warranty or representation or incur any
obligation, liability or
indebtedness whatsoever on Cricket's behalf or on
behalf of any affiliate of
Cricket. It is agreed that the relationship of the
parties hereto is that of a
vendor and a vendee. Distributor shall conduct its
business for its own interest
and all persons employed in the conduct of
Distributor's business shall
be Distributor's employees or agents. Distributor
shall be solely responsible
for the withholding and payment of all federal,
state, and local taxes,
social security, unemployment, sickness, disability, and
worker's compensation
insurance and other payroll taxes with respect to its
business, employees and
agents. Each of Distributor and Cricket respectively
will retain sole
responsibility for directing their own respective
day-to-day
business operations. Each
party shall pay its own business expenses. Neither
party, nor any of their
respective employees, shall be entitled to any employee
benefits from the other
party.
3.3
Distributor Appointment; Non-Exclusive Nature of
Agreement.
Cricket hereby appoints
Distributor as a non-exclusive distributor to distribute
Pins within the Area pursuant
to this Agreement. Distributor's appointment shall
continue until the
termination or expiration of this Agreement. During the
term
of this Agreement and
thereafter, Cricket reserves the right without
obligation
or liability to Distributor
to market Wireless Services, Pins and related
services and products,
prepaid or otherwise, in the same geographical areas
served by Distributor,
whether through Cricket own representatives or through
others including, but not
limited to authorized agents, limited agents,
retailers, resellers and
distributors. Therefore, it is expressly understood and
agreed by Distributor that
this Agreement does not grant Distributor an
exclusive privilege to sell
Cricket Wireless Services or the Pins, and Cricket
may, in its sole discretion,
appoint other dealers or distributors of the
Wireless Services and Pins in
the Area. Distributor acknowledges that Cricket
actively markets and sells
Cricket's Wireless Services and Pins directly and
indirectly in the Area, in
other geographic locations, via the Internet, or
otherwise in Cricket's sole
discretion. Distributor shall have no power or
authority to appoint any
other person or firm as a distributor or dealer of the
Wireless Services or Pins,
except as specifically authorized by Cricket.
3.4 No
Franchise or Joint Venture. Distributor acknowledges and
agrees that Cricket has not
required Distributor to pay any direct or indirect
franchise fee or other
payment, or to commit to pay any such fee or other
payment as a condition of the
execution of this Agreement, and that the laws and
regulations, whether federal,
state or local, pertaining to a franchises do not
govern the interpretation,
enforceability or termination of this Agreement in
any manner whatsoever.
Distributor represents and warrants to Cricket that
Distributor does not and
shall not deem or claim itself to be a franchisee of
Cricket under any applicable
law or regulation. Nothing in this Agreement shall
be deemed to establish or
otherwise create a relationship of
franchisor/franchisee between
Cricket and Distributor, nor does this Agreement
create any joint venture or
partnership between Cricket and Distributor.
3.5 Ownership
of POS Terminals. The parties to this Agreement
acknowledge and agree that
all of the right, title and interest to POS Terminals
shall remain with
Distributor, and Cricket specifically agrees that it has
no
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<PAGE>
CONFIDENTIAL INFORMATION OF Q COMM INTERNATIONAL, INC.
[*Confidential treatment has
been requested as to certain portions of this
document. Each such portion,
which has been omitted herein and replaced with an
asterisk [***], has been
filed separately with the Securities and Exchange
Commission.]
interest in the POS Terminals
(except in the intellectual property of Cricket
contained in or on the POS
Terminals).
4.
SPECIFIC DUTIES AND OBLIGATIONS OF THE PARTIES
----------------------------------------------
4.1 During the
term of this Agreement, Cricket shall:
(a) supply Distributor with Pins electronically in
quantities
and denominations or types as mutually agreed by the
parties, and shall coordinate with Distributor regarding
the activation of the Pins following sale to Consumers;
(b) provide Distributor with all required packaging
(i.e.,
receipt or card holders), Cricket-specific point of
purchase materials, including, without limitation,
copies
of applicable terms and conditions of service, which
Distributor acknowledges shall be subject to change in
form and substance from time to time at the discretion
of
Cricket);
(c) provide to Consumers the Wireless Services
corresponding
to Pins sold by Distributor and subject to this
Agreement
and the terms and conditions of service established by
Cricket, which terms and conditions of service may vary
from market to market within the Area and from time to
time during the term of this Agreement;
(d) provide necessary support to Consumers to facilitate
the
activation and reasonably required customer service
support and training;
(e) at the reasonable discretion of Cricket, provide
regional
and/or market
level sales support in accordance with any
mutually agreed upon prepaid launch program or market
maintenance program;
(f) pay Distributor the Distribution Fees as set forth
in
Exhibit D hereto as Distributor's sole compensation for
all of the products and services provided by Distributor
hereunder. Such payment may be accomplished by
permitting
Distributor to
retain the appropriate percentage
Distribution Fee as set forth on Exhibit D and
thereafter
to remit the balance to Cricket;
(g) permit Distributor to sell 3rd Party Products and
Services
via POS Terminals with Cricket Functionality, but only
in
non-Cricket Locations and non-Dealer locations, and
subject to Distributor's prompt payment to Cricket of
the
fees described in Section 4.2(s) below and on Exhibit B.
(h) materially comply with all applicable federal, state
and
local laws and regulations of the respective regulatory
bodies having jurisdiction over the Wireless Services,
Cricket and the sale of the Pins.
4.2 During the
term of this Agreement, Distributor shall:
(a) use its reasonable best efforts to promote, market
and
sell the Pins in the Area via the POS Terminals pursuant
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<PAGE>
CONFIDENTIAL INFORMATION OF Q COMM INTERNATIONAL, INC.
[*Confidential treatment has
been requested as to certain portions of this
document. Each such portion,
which has been omitted herein and replaced with an
asterisk [***], has been
filed separately with the Securities and Exchange
Commission.]
to the terms and conditions of this Agreement and as
otherwise established by Cricket;
(b) submit all promotional, marketing, sales and
informational
materials regarding the Pins or Cricket Wireless
Services,
or bearing any Cricket trademarks, to Cricket for its
written approval prior to public release, except that
prior written approval shall not be required for any
preauthorized Cricket promotional materials approved by
Cricket for general use from time-to-time, subject to
any
Cricket-designated expiration date thereof;
(c) deliver the POS Terminals and associated collateral
and
promotional material as directed by Cricket to the
Cricket
Locations and other authorized locations that constitute
Contracted Dealers as set forth on Exhibit C hereto;
(d) permit the POS Terminals in Cricket Locations to sell
only
the Pins for Cricket's Wireless Services, unless Cricket
agrees otherwise in writing, and permit Dealer locations
to sell only the Pins for Cricket's Wireless Services
unless (i) Distributor was already selling other
pre-paid
products or services through one or more POS Terminals
at
the applicable Dealer location prior to the date of this
Agreement, or (ii) Cricket agrees otherwise in writing;
(e) customize Distributor's standard POS Terminal in
accordance with Cricket's previously approved
specifications for color, design and logos, which
Cricket
acknowledges that Distributor has already accomplished;
(f) provide telephone training to employees at the
Cricket
Locations and Contracted Dealers in the proper operation
of the POS Terminals;
(g) provide first-line customer support for all POS
Terminal
issues and questions via a toll free line available to
Cricket and Contracted Dealers from 7am-6pm MST on
Monday
through Friday and from 9am-3pm MST on Saturday. In
addition, Distributor will provide after-hours technical
support seven days a week during all hours other than
those set forth above;
(h) provide information to Consumers as supplied by Cricket
on
how to use the Pins and on how to contact Cricket's
customer service for additional Pins and account
balance;
(i) assume all of Distributor's costs associated with
its
obligations hereunder, including costs of soliciting for
locations to place POS Terminals, and marketing and
distributing POS Terminals and cards in the Area
pursuant
to this Agreement. Distributor shall not solicit orders,
market or distribute the POS Terminals with Cricket
Functionality outside of the Area. Cricket reserves the
right to prohibit the placement by Distributor of
Cricket
Functionality on POS Terminals to any distribution
channel
not in the Area, that may be inconsistent with Cricket'
goals or corporate ethics, or that is otherwise
designated
by Cricket as ineligible to sell Pins in Cricket's sole
discretion;
(j) remit to Cricket daily via ACH transaction a sum equal
to
the Unit Denomination of Pins supplied by Cricket to
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<PAGE>
CONFIDENTIAL INFORMATION OF Q COMM INTERNATIONAL, INC.
[*Confidential treatment has
been requested as to certain portions of this
document. Each such portion,
which has been omitted herein and replaced with an
asterisk [***], has been
filed separately with the Securities and Exchange
Commission.]
Distributor that are either activated on the Cricket
network or sold via the POS Terminals since the most
recent remittance required by Cricket, without regard to
how any such Pin is activated or whether the Contracted
Dealer remits sums collected therefore from Consumer to
Distributor, less Distribution Fees. Distributor
acknowledges and agrees that it shall be solely
responsible for noncollection of amounts remitted or
indicated by POS Terminals as remitted by Consumers
(whether such noncollection is caused by loss of cash,
NSF, chargeback, fraud, etc.), and Cricket shall be
indemnified from such losses by Distributor and shall
have
no responsibility for the collection of any amounts due
from third parties to Distributor;
(k) use commercially reasonable efforts at all times to
give
prompt, courteous and efficient service and deal with
third party purchases of Pins with the highest standards
of honesty, integrity and fair dealing, and do nothing
which would be likely to discredit, dishonor, reflect
adversely upon or in any manner injure the reputation
and
goodwill of Cricket and/or of the Wireless Services;
(l) train its staff and account representatives in the sale
of
the Wireless Services, pursuant to information provided
to
Distributor by Cricket;
(m) use commercially reasonable efforts to cause each
Contracted Dealer that sells Pins to promote, market and
sell the Pins only to Consumers under the terms and
conditions established by Cricket and Distributor. If
Distributor learns that any Pin sales locations are (i)
not abiding by any of the provisions of this section or
the contract between it and Distributor, (ii) not at all
times giving prompt, courteous and efficient service to
the Consumers and dealing with Consumers with the
highest
standards of honesty, integrity and fair dealing, and
doing nothing that would tend to discredit, dishonor,
reflect adversely upon or in any manner injure the
reputation and goodwill of Cricket and/or of the
Wireless
Services, and/or (iii) not abiding by Sections 11 and 12
of this Agreement, relating to the use and return of
Cricket's Information and Marks, as if the sales
location
itself was a party to this Agreement, Distributor shall
promptly give notice of such non-compliance to Cricket.
At
Cricket's option, Distributor shall use commercially
reasonable efforts to remove any POS Terminal and
promotional materials associated therewith from such
locations;
(n) maintain detailed and accurate books and records of
account with respect to activities undertaken in respect
of this Agreement for a period of three (3) years beyond
the expiration or termination of this Agreement, and
provide daily online reports to Cricket in the ATG APL
Sales Feed Specification format provided by Cricket
prior
to the execution of this Agreement;
(o) at the request of Cricket during the term of this
Agreement, such request to be made with at least 30
days'
prior written notice to Distributor, Distributor will
terminate the Cricket Functionality on such specific POS
Terminals as shall be designated by Cricket in its sole
discretion. Upon termination of this Agreement for any
reason or upon expiration of this Agreement, Distributor
will terminate the Cricket Functionality on all POS
Terminals;
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<PAGE>
CONFIDENTIAL INFORMATION OF Q COMM INTERNATIONAL, INC.
[*Confidential treatment has
been requested as to certain portions of this
document. Each such portion,
which has been omitted herein and replaced with an
asterisk [***], has been
filed separately with the Securities and Exchange
Commission.]
(p) provide all services and obligations hereunder with
workmanship and skill reasonably required by the
industry
and in accordance with such additional provisions and
service level agreements set forth on Exhibit E hereto.
(q) be at all times responsible for (and shall bear the
risk
of loss of) the Pins following transmission thereof from
Cricket to Distributor, title to the Pins t