Exhibit 10.21
HP U.S. BUSINESS DEVELOPMENT
PARTNER AGREEMENT
TABLE OF CONTENTS
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1.
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DEFINITIONS
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2
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2.
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APPOINTMENT
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2
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3.
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STATUS
CHANGE
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2
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4.
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RELATIONSHIP
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3
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5.
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SOURCING AND
SELLING
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3
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6.
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INTERNATIONAL
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4
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7.
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RESALES TO U.S.
GOVERNMENT
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5
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8.
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PRICES AND
DISCOUNTS
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5
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9.
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ORDERS AND
DELIVERY
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5
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10.
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PAYMENT
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6
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11.
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WARRANTY
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6
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12.
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INSTALLATION
AND SUPPORT
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8
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13.
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SOFTWARE
LICENSE AND DISTRIBUTION RIGHTS
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8
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14.
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MARKS
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9
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15.
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INTELLECTUAL
PROPERTY PROTECTION
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10
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16.
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BUSINESS
DEVELOPMENT PARTNER’S INDEMNIFICATION OBLIGATIONS
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10
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17.
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CONFIDENTIALITY
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11
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18.
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LIMITATION OF
LIABILITY AND REMEDIES
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11
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19.
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COMPLIANCE,
RECORD-KEEPING AND AUDIT
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12
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20.
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SALES AND
INVENTORY REPORTING
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13
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21.
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POLICIES AND
PROGRAMS
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14
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22.
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GENERAL
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14
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23.
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CHANGES AND
AMENDMENTS
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15
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24.
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NOTICES
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15
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25.
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TERM AND
TERMINATION
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15
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HP CARE PACK SERVICES
EXHIBIT
HP U.S. BUSINESS DEVELOPMENT PARTNER
AGREEMENT
All capitalized terms used but not
defined herein shall have the meaning assigned to such terms in the
HP U.S. Business Development Partner Agreement Definitions
Addendum.
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A.
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HP appoints
Business Development Partner as an authorized, non-exclusive
Business Development Partner for the purchase and resale or
sublicense of Products, Services and Support subject to the terms
and conditions of this Agreement. HP reserves the right to sell
Products, Services and Support to all HP end-user customers and
Business Development Partners.
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B.
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HP appoints
Business Development Partner to engage in Transactions, as set
forth in this Agreement.
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C.
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The nature and
scope of Business Development Partner’s authorization,
including any geographic, vertical market or other restrictions,
are detailed in Addenda to this Agreement. The Products, Services
and Support covered by Business Development Partner
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s authorization,
including any discounts and commitment levels, and sourcing and
selling restrictions are detailed in Addenda or the Partnership
Website.
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D.
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Business
Development Partner will sell Products, Services and Support only
to Customers.
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E.
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When acting in
its capacity as an authorized Business Development Partner,
Business Development Partner will purchase Products, Services and
Support only directly from an HP authorized Distributor set forth
on the U.S. Distributor Summary Matrix located at
http://partner.americas.hp.com, unless otherwise agreed to in an
Addendum.
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F.
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When acting in
its capacity as an authorized Business Development Partner
reselling Products, Business Development Partner shall ensure that
its employees complete any training courses and/or certification
designated by HP for each authorized location. Only Business
Development Partner’s full time employees are eligible for HP
certification. Business Development Partner’s contract and
part-time employees shall not be eligible for certification.
Training requirements for Products are defined on the Partnership
Website.
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G.
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Business
Development Partner accepts appointment on these terms and
conditions.
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A.
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If Business
Development Partner wishes to:
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2.
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Add, close or
change an HP-approved Ship-To, delivery or other HP-authorized
location; or
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3.
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Undergo a
merger, acquisition, consolidation or other reorganization with the
result that any entity controls twenty percent (20%) or more of
Business Development Partner’s capital stock or assets after
such transaction, or assumes management of Business Development
Partner operations; then Business Development Partner will notify
HP in writing within five (5) business days prior to the intended
date of change, or the earliest date Business Development Partner
is legally permitted to provide such information. In no event shall
such notice be given more than five (5) days after the change has
occurred. Each event referenced in this Section 3(A) shall be
defined as a “Status Change”. HP reserves the right to
terminate this Agreement for cause if Business Development Partner
fails to notify HP as set forth herein of a Status
Change.
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Business Development Partner shall
provide HP all information and documents requested by HP for the
purpose of evaluating such status change.
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B.
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HP will
promptly notify Business Development Partner of its consent to the
continuation of Business Development Partner’s authorization
following such a change in status, provided that HP may terminate
this Agreement immediately upon notice in the event HP does not
consent to such change. Pending HP’s notification, HP will
have no obligation to perform under this Agreement.
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A.
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Business
Development Partner and HP are independent contractors for purposes
of this Agreement. This Agreement does not establish a franchise,
joint venture or partnership, or create any relationship of
employer and employee, master and servant, or principal and agent
between the parties.
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B.
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Neither party
will have, nor represent that it has, any power, right, or
authority to bind the other party, or to assume or create any
obligation or responsibility, express or implied, on behalf of the
other party without such other party’s express written
consent. Business Development Partner acknowledges that any
commitment made by Business Development Partner to its Customers
with respect to price, quantities, delivery, specifications,
warranties, modifications, interfacing capability or suitability
will be Business Development Partner’s sole responsibility,
and Business Development Partner will indemnify HP from liability
for any such commitment by Business Development Partner.
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C.
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Each Party
shall control the means, manner and method of its performance.
Neither Party shall either exercise or have the right to exercise
any control, supervision or oversight of the other Party’s
performance.
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D.
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HP may market
Third Party Products, including Third Party Products in competition
with Products, without making those Third Party Products available
to Business Development Partner. HP reserves the right to resell
Products, Services and Support, and Third Party Products directly
to Customers without relying on Business Development Partner. Each
Party reserves the right to market, promote and resell products and
services in competition with the other Party.
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E.
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HP will not be
deemed a party to any agreement between Business Development
Partner and any subsequent purchaser or licensee.
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F.
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Immediately
upon notification from HP to Business Development Partner, the
Business Development Partner shall change or cease representations
or business practices pertaining to this relationship found to be
misleading or deceptive by HP.
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G.
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Business
Development Partner shall conduct all activities relating to its
business with HP in accordance with the highest standards of ethics
and fairness as well as in compliance with all applicable United
States and State laws and regulations.
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H.
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Neither Party
shall be responsible for failure or delay in performance due to
circumstances beyond its reasonable control, such as labor
disputes, natural disasters, shortage of or inability to obtain
labor, energy, and materials, war, riot, embargo, fire, or any
other act or condition beyond the reasonable control of the
non-performing Party. Notwithstanding the foregoing, nothing shall
relieve Business Development Partner from any payment obligations
under this Agreement.
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I.
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Neither Party
shall issue any press release concerning this Agreement without the
prior written consent of the other Party as to form, content, and
timing of the press release.
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J.
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Notwithstanding
any other provisions of this Agreement, HP may elect at any time
during the term of this Agreement to announce new Products to which
the terms and conditions of this Agreement may not
apply.
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K.
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Prior to
entering into this Agreement, Business Development Partner must
inform HP if it at any time in the past previously executed a
reseller or distributor agreement with HP or, prior to the merger
of HP and Compaq Computer Corporation, with Compaq, and was
de-authorized under such agreement.
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A.
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Business
Development Partner may purchase Products or Services for resale
purposes only from HP authorized Distributors set forth on the U.S.
Distributor Summary Matrix located at
http://partner.americas.hp.com, or as permitted in any addenda
agreed to by HP and Business Development Partner. Business
Development Partner may purchase Products or Services for resale
purposes directly from HP, provided that Business Development
Partner: (i) meets the revenue requirements set forth on the
Partnership Website; or (ii) executes an Addendum that sets forth a
direct purchase relationship. Business Development Partner may not
purchase Products or Services for resale purposes from Other
Business Development Partners and/or any unauthorized
sources.
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B.
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Business
Development Partner may resell Products, Services and Support only
to Customers.
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C.
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Business
Development Partner may not resell Products to any division or
subsidiary of the Business Development Partner’s corporate
parent.
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D.
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Business
Development Partner may purchase and resell Open and Controlled
Products. Business Development Partner may purchase and resell
Enterprise Servers and Storage Products only if Business
Development Partner has successfully completed any HP designated
criteria for purchasing and reselling Enterprise Servers and
Storage Products as permitted in any addenda agreed to by HP and
Business Development Partner.
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E.
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Business
Development Partner may resell Products over the internet, provided
that Business Development Partner:
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1.
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implements
policies supporting Customer satisfaction as a primary
concern;
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2.
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provides
Customer support including, but not limited to, the following
activities:
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a.
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maintaining a
toll-free support telephone number during regular posted hours of
operation;
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b.
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providing
pre-sales support;
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c.
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providing
accurate detailed Product specification information on Partnership
Website;
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d.
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providing front
line technical support; and
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e.
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posting clear
policy/procedures on Partnership Website.
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3.
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sells packaged
services for ongoing Customer support (i.e. HP Care Pack
services);
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4.
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primarily sells
new Products and clearly identifies used or Refurbished Products
and state such used or Refurbished Products are not warranted by
HP;
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5.
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does not sell
Products, Services, or Support via an Auction;
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6.
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acknowledges by
accepting the terms and conditions of this Agreement that selling
over the internet will be granted for a specific domain name.
Business Development Partner is authorized to sell via a URL that
matches the Business Development Partner’s HP authorized
d/b/a name. New or additional domain names require HP approval
prior to Business Development Partner’s posting of HP
Products; and
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7.
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complies with
the terms and conditions of this subsection 5(D). Business
Development Partner’s failure to comply with the terms and
conditions of this subsection 5(D) may result in termination of
this Agreement or loss of marketing program eligibility or benefits
for ninety (90) days.
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F.
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If Business
Development sells Refurbished Products, Business Development
Partner shall:
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1.
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not remove any
HP warranty information or labels identifying Refurbished Products
as used or refurbished from cartons, packaging, and
invoices;
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2.
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market and
advertise Refurbished Products only as used or refurbished;
and
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3.
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notify Customer
prior to purchase if any Refurbished Products being purchased have
a limited warranty.
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G.
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HP reserves the
right to restrict at any time the permissible sources from which
Business Development Partner may purchase Products, Services or
Support.
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HP does not consent to the marketing
or use of Products outside the United States and reserves any and
all rights it has under any applicable law, including but not
limited to intellectual property laws, to oppose the exportation
for sale or resale of Products outside the United States or the
importation into any country outside the United States.
Accordingly:
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A.
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Business
Development Partner shall not export for sale or resell (and shall
ensure that contracts with any purchasers of Products prevent the
export for sale or resale of) Products to or import into any
country outside the United States. Business Development Partner
shall not directly or indirectly sell Products within the United
States if Business Development Partner knows or has reasons to
believe that the purchaser or any third party will export for sale
or resell Products to or import into any country outside the United
States.
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B.
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Business
Development Partner shall not remove (and shall ensure that
contracts with any purchasers of Products prevent the removal of)
any notices that may appear on the Products’ packaging
restricting sale of Products outside the United States.
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7.
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RESALES TO
U.S. GOVERNMENT
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A.
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Business
Development Partner shall not issue Letters of Supply, guarantee
the supply, or resell, supply, or provide persons or entities with
Product, Support or Services for resale under a General Services
Administration (“GSA”) contract without HP’s
prior written approval.
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B.
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Business
Development Partner shall not list Product, Support or Services on
GSA schedules or contracts without HP’s prior written
approval.
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C.
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If Business
Development Partner desires to sell Products to Public Sector
Customers, then Business Development Partner must comply with any
additional requirements posted on the Partnership Website that
relate to such sales.
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This Section 8 applies only to
Business Development Partners with an established direct purchase
relationship with HP as described in Section 5A above.
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A.
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Net Price
includes shipping and handling charges, unless otherwise quoted by
HP. HP will charge Business Development Partner for any special
packing or shipping instructions requested by Business Development
Partner and agreed to by HP.
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B.
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HP reserves the
right to change prices and discounts at anytime with reasonable
prior notice to Business Development Partner. If Business
Development Partner is unsure of the List Price to use in
calculating the Net Price, then the Business Development Partner
should refer to the Partnership Website or contact its HP sales
representative or relationship manager.
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C.
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Prices are
exclusive of, and Business Development Partner will pay, applicable
sales, use, consumption, goods and services, value added or like
taxes, unless Business Development Partner has provided HP with an
appropriate exemption certificate for the Delivery jurisdiction, or
HP agrees the transaction is otherwise exempt.
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D.
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List prices are
suggested prices for resale to End User customers and a basis for
calculating Net Business Development Partner Price. Business
Development Partner has the right to determine its own resale
prices, and no HP representative will require that any particular
minimum resale price be charged by Business Development Partner to
Customer or grant or withhold any benefits to Business Development
Partner based on Business Development Partner’s resale
pricing policies. Business Development Partner agrees that it will
promptly report any effort by HP personnel to interfere with its
pricing policies directly to an HP officer or senior sales
manager.
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E.
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Upon request
from Business Development Partner, HP may at its discretion, grant
special pricing for particular Customer Transactions. HP may
retract or amend the special pricing at any time before acceptance
of the purchase order by HP. HP may extend the pricing on an
exclusive or non-exclusive basis and may condition the special
pricing on a pass-through to End User of all or part of incremental
discount extended by HP to Business Development Partner.
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F.
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HP may, from
time to time, offer Business Development Partner certain Products,
Services and Support on special promotional terms and conditions.
Such offerings may not be combined with other HP program(s) or
promotion(s) and may be subject to pricing or discounts different
from those provided for in this Agreement. In some cases, such
offerings may not, be counted towards Business Development
Partner’s volume or other commitments, and may not be
eligible for other standard benefits, including but not limited to
promotional allowance funds, price protection or stock protection
adjustments. Except as specifically altered by HP in a promotional
offering under this section, all other terms and conditions will
remain unaltered.
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This Section 9 applies only to
Business Development Partners with an established direct purchase
relationship with HP as described in Section 5.A. above.
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A.
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HP may, at its
sole discretion and for any reason, reject a Business Development
Partner’s purchase order.
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B.
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HP will honor
written orders from Business Development Partner unless other
methods are agreed upon in writing. Business Development
Partner ’ s orders must reference this
Agreement and must comply with the minimum order, release,
destination (“Ship To” address) and other requirements
specified in any Addenda to this Agreement, or as set forth on
Partnership Website. Orders must also specify Delivery dates within
periods specified on the Partnership Website.
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C.
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All Business
Development Partner’s sales, advertising and promotional
activities for Products must be conducted from selling locations
identified on the Approved Location list and approved by HP
(“Approved Selling Locations”). No sales, advertisement
or promotion of Products may be conducted from Approved Locations
that are not also Approved Selling Locations.
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D.
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HP shall ship
Products under HP’s standard shipment terms and conditions.
Unless HP offers to ship Products directly to Business Development
Partner’s Customer sites, HP shall ship Products to Business
Development Partner’s shipment locations identified on the
Approved Location list and approved by HP (“Approved Shipment
Locations”). Approved Shipment Locations may be the same as
Approved Selling Locations.
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E.
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Business
Development Partner will issue orders from Approved Locations
within its organization and will specify HP authorized Ship- To
addresses, unless otherwise agreed upon by the Parties. Business
Development Partner is responsible for ensuring that only
authorized employees place, change or delete orders and that the
orders conform to all requirements of this Agreement.
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F.
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All orders are
subject to acceptance by HP.
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G.
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Delivery by HP
is subject to Product and Services availability at the time
Business Development Partner’s order is received. HP will
make commercially reasonable efforts to meet delivery dates quoted
or acknowledged. If Products are in short supply, quantity
restrictions may apply and HP will allocate Products at HP’s
discretion. If HP is unable to meet Business Development
Partner’s delivery requirements, the Parties may agree to
alternative arrangements. In the absence of such agreement,
Business Development Partner’s sole remedy is to cancel the
order.
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H.
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HP will ship
according to HP’s standard commercial practice. Title to
Products and risk of loss or damage for any Product will pass from
HP to Business Development Partner at Ship-To address, provided
Products are shipped via HP’s carrier. Shipping and handling
charges will be listed separately on HP’s invoice when not
included in the Product’s purchase price. If Business
Development Partner requested special packing or shipping
instructions are agreed to by HP, charges will be billed separately
to Business Development Partner, and title, and risk of loss or
damage will pass to Business Development Partner on delivery to
Business Development Partner’s carrier or
designate.
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I.
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Transactions
may be conducted through EDI or other electronic methods, as
agreed.
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This Section 10 applies only to
Business Development Partners with an established direct purchase
relationship with HP as described in Section 5A above.
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A.
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Business
Development Partner shall pay any HP invoices within thirty (30)
days from the date of HP’s invoice. For credit reasons, or
when Business Development Partner’s financial condition or
relationship with HP so warrants, HP reserves the right to require
payment in advance or other payment terms with respect to any new
or unshipped orders.
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B.
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Invoices for
contractual support services and maintenance will be issued in
advance of the Support period.
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C.
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HP may
discontinue performance under this Agreement or any other agreement
between HP and Business Development Partner if Business Development
Partner fails to pay any sum when due to HP or fails to perform
under this or any other Agreement and has not cured such
performance failure within ten (10) days written notice from
HP.
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D.
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Any Business
Development Partner claim for adjustment of an HP invoice is deemed
to be waived if Business Development Partner fails to present such
claim within ninety (90) days from the date of the HP invoice. No
claims, credits, or offsets may be deducted from any HP
invoice.
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E.
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Payments for
claims in support of program or other events that are later
determined by HP to be invalid, erroneous, or non-compliant through
an audit will be re-invoiced to Business Development Partner within
thirty (30) days of such determination.
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F.
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Business
Development Partner grants and HP reserves a purchase money
security interest in each Product purchased under this Agreement
and in any proceeds derived from the resale, lease, or transfer of
such Products to secure the full amount of the purchase price at
which Business Development Partner purchased such Products from HP.
Promptly upon request by HP, Business Development Partner shall
sign any document HP reasonably deems necessary to perfect such
security interest. Payment in full of the purchase price of a
Product purchased shall release the security interest in such
Product.
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G.
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HP shall have
the right to set off or apply any and all amounts owed by Business
Development Partner, its subsidiaries and affiliates, against any
and all amounts owed or which may subsequently be owed by HP to
Business Development Partner, its affiliates, subsidiaries, or
their successor in interest. Business Development Partner shall not
have such rights.
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A.
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WARRANTY
STATEMENTS APPLICABLE TO HARDWARE AND SOFTWARE
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1.
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HP warrants
Hardware against defects in materials and workmanship. HP further
warrants that Hardware conforms to Specifications in effect on the
date HP ships the Products.
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2.
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HP warrants
Software branded by HP with an HP trademark (“HP
Branded”) and Firmware Products, which are designated by HP
for use with Hardware and are properly installed on that Hardware,
against failures to execute their programming instructions due to
defects in materials and workmanship when properly installed and
used on the Device designated by HP.
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3.
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HP warrants
that HP Branded Software shall substantially conform to
Specifications. HP does not warrant that HP Branded Software shall
operate in hardware and software combinations selected by Business
Development Partners, Customers or third parties, or meet
requirements specified by Business Development Partners, Customers
or, third parties, or that the operation of Products shall be
uninterrupted or error free.
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4.
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Peripherals,
accessories and interfaces receive the same warranties as the
systems to which they are connected when:
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a.
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Products are
purchased with the system on a coordinated delivery and are
included in the system configuration; or
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b.
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Products are
purchased as add-ons to an existing system that are part of a
Service that includes add-on Products.
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5.
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HP may provide
Product-specific warranties. Materials or documents setting forth
Product warranty terms, conditions, exceptions, exclusions and
disclaimers are set forth at the Partnership Website or are
contained within the Product packaging upon Product shipment to
Business Development Partner. If Product-specific warranties are
not contained in the Product packaging, it is Business Development
Partner’s responsibility to provide Customer with a copy of
all applicable Product-specific warranties. Any HP revisions to
such warranties shall be effective on the date specified by HP in
any written communication sent to Business Development Partner.
Such warranties shall take precedence over any conflicting terms
contained in this section.
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6.
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The above
warranties do not apply to defects resulting from improper or
inadequate maintenance or calibration by Business Development
Partner or Customer; non-HP supplied Software, interfacing or
supplies; unauthorized modification; improper use or operation
outside of the specifications for the Product; abuse, negligence,
accident, loss or damage in transit; improper site preparation; or
unauthorized maintenance or repair, and may be limited for
Refurbished Products.
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7.
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HP shall not
warrant that any Products HP sells to Business Development Partner
that are not branded by HP are free from defects in materials and
workmanship, even if the Products that are not branded by HP are
sold as part of a Service.
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B.
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WARRANTIES
APPLICABLE TO SERVICES
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1.
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HP warrants
that HP Branded Services will be provided in a professional and
workmanlike manner. HP will replace, at no charge, any Product
parts and Software media that are part of an HP Branded Service,
which are defective and returned to HP within ninety (90) days of
delivery.
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2.
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During the
Software warranty period, HP warrants that HP Branded Software
updates will not fail to execute their programming instructions due
to defects in materials and workmanship when properly installed and
used on the Hardware designated by HP.
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3.
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The above
warranties do not apply to defects resulting from improper or
inadequate maintenance or calibration by Business Development
Partner or Customer; non-HP supplied Software, interfacing or
supplies; unauthorized modification; improper use or operation
outside of the specifications for the Product; abuse, negligence,
accident, loss or damage in transit; improper site preparation; or
unauthorized maintenance or repair.
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C.
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WARRANTY
PERIODS AND PASS THROUGH PROCESSES
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1.
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WARRANTY
PERIODS. Product warranty period and additional information is
available in the Product specific warranty materials packaged with
Product, on quotations, or upon request to HP. If Business
Development Partner does not pass through its HP warranty to its
Customers, the warranty period begins on the date of Product
receipt by Customer, or the date of Product installation if
installed by HP. If Business Development Partner’s Customer
chooses to schedule or delays HP installation by more than thirty
(30) days after receipt, the warranty period begins on the
thirty-first (31 st ) day after Product receipt by
Customer.
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2.
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PASS THROUGH
PROCESSES. Except as expressly provided in this Agreement, Business
Development Partner may pass through the warranties provided under
this Agreement to Other Business Development Partners or to their
Customers, so long as HP’s obligation is:
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|
a.
|
not greater
than the warranty coverage for defective Products as set forth in
this Warranty Section; and
|
|
|
b.
|
not greater
than the limitations of remedies and liability set forth in the
Limitation of Remedies and Liability Section 18 of this
Agreement.
|
Upon the request of Business
Development Partner’s Customer, Business Development Partner
shall provide a copy of any and all warranties for any Products to
its Customer prior to the downstream resale. In addition, Business
Development Partner may provide more extensive warranty coverage
for Customers, so long as HP has no responsibility for fulfilling
the additional obligations.
|
|
3.
|
PASS THROUGH
WARRANTY PERIODS. Where Business Development Partner uses the pass
through processes described above, Products ordered by Business
Development Partner from HP and temporarily retained in inventory
are warranted beginning with the shipment date from HP and ending
with shipment to the Customer, for a period not to exceed ninety
(90) days from date of original purchase from HP by Business
Development Partner. “User Warranties” apply only to
End User purchasers of Products. Customer warranties begin upon
Product purchase by the Customer and must be verified by proof of
acquisition by such Customer.
|
In the event HP receives notice of
defects or non-conformance to the warranties provided in this
Agreement during the applicable Product warranty period, HP shall,
at its option, repair, or replace the affected Products. If HP is
unable, within a reasonable time, to repair, replace or correct a
defect or non-conformance in Products to a condition as warranted,
Business Development Partner shall be entitled to a refund of the
purchase price upon prompt return of the Products to HP. Business
Development Partner shall pay expenses for return of such Products
to HP. HP shall pay expenses for shipment of repaired or
replacement Products to Business Development Partner.
|
|
1.
|
Except as
otherwise noted in this Section 11, HP does not warrant that the
operation of Products shall be uninterrupted or error
free.
|
|
|
2.
|
Some newly
manufactured Products may contain, and in supporting such Products
HP may use, remanufactured parts that are equivalent to new in
performance.
|
|
|
1.
|
The warranties
provided in this Section 11 shall not apply to defects resulting
from abuse, misuse, negligence, accident, loss or damage in
transit, or any other Products warranty exclusion set forth in
warranty materials or documentation, or from attempted repair by an
unauthorized technician. Business Development Partner shall
reimburse HP for all freight expenses incurred by HP as a result of
returning Products that are determined by HP to be (1) free from
defect or (2) defective as a result of abuse, misuse, negligence,
accident, loss or damage in transit. Such Products shall be shipped
back to Business Development Partner, and Business Development
Partner shall be responsible for associated freight charges. If
Products are returned to Business Development Partner, title to the
Products and risk of loss shall pass to Business Development
Partner at the time HP delivers Products to HP’s first
designated carrier.
|
|
|
3.
|
The warranties
provided in this Section 11 shall apply only to those Products and
Support that are branded by HP with an HP trademark (“HP
Branded”). HP does not warrant any third party Products or
Support even if included with other HP Branded Products.
Furthermore, HP provides all such third party Products and Support
AS IS. However, the original manufacturers or suppliers may provide
their own warranties as specified in the documentation accompanying
such third party Products and Support.
|
THE WARRANTIES HEREIN ARE SOLE AND
EXCLUSIVE, AND NO OTHER WARRANTY, WHETHER WRITTEN OR ORAL, IS
EXPRESSED OR IMPLIED. TO THE EXTENT PERMITTED BY LAW, HP
SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, TITLE AND
NONINFRINGEMENT.
|
12.
|
INSTALLATION
AND SUPPORT
|
|
|
A.
|
Business
Development Partner will provide Customers with access to
information regarding HP designated support programs or other HP
approved support plans to assist Customers in obtaining warranty
repair for Products. Unless Business Development Partner
participates in the Authorized Service Provider Program, nothing in
this Agreement permits Business Development Partner to perform HP
warranty repair on defective HP Product, even if Business
Development Partner originally sold the HP Product.
|
|
|
B.
|
If Business
Development Partner purchases an HP System and chooses to resell
individual components of that system to Customer who is purchasing
an add-on to an HP System, it is the responsibility of Business
Development Partner to provide the installation services to
Customer at Business Development Partner’s expense. HP may
agree, but is not obligated, to perform installation services at an
additional charge.
|
|
13.
|
SOFTWARE
LICENSE AND DISTRIBUTION RIGHTS
|
|
|
A.
|
In return for a
fee or fees designated by HP for Use of Software (“License
Fee”), HP grants Business Development Partner a non-exclusive
non-transferable license to distribute Software to Customer for
Customer’s Use. In situations regarding Open VMS Software or
the sub-licensing of Software, such license shall incorporate the
terms defined below into a written agreement, which shall be made
available to HP upon request:
|
|
|
1.
|
the terms set
forth herein;
|
|
|
2.
|
Use
restrictions and authorizations for the Software specified by HP in
its quotation, invoice or terms that accompany the Software;
and
|
|
|
3.
|
HP’s
third party suppliers’ terms that accompany the
Software.
|
In the event of a conflict, the
third party suppliers’ terms that accompany the Software will
take precedence over the Use restrictions and authorizations
specified by HP and the terms set forth herein, and the Use
restrictions and authorizations specified by HP will take
precedence over the terms set forth herein.
|
|
B.
|
Software is
owned and copyrighted by HP or by third party suppliers. Business
Development Partner’s Software License confers no title or
ownership and is not a sale of any rights in the Software, or the
media on which it is recorded or printed. Third party suppliers may
protect their rights in the Software in the event of any
infringement.
|
|
|
C.
|
Unless
otherwise permitted by HP, the End User may only make copies or
adaptations of the Software for archival purposes, to replace a
defective copy, for program error verification or when copying or
adaptation is an essential step in the authorized Use of the
Software on a backup Device, provided that copies and adaptations
shall be used in no other manner and provided further that the Use
on the backup Device is discontinued when the original or
replacement Device becomes operable.
|
|
|
D.
|
Business
Development Partner shall reproduce all copyright notices in or on
the original Software on all permitted copies or adaptations.
Business Development Partner will not remove, omit or alter any
label or copyright on or in the original Software. Business
Development Partner may not copy the Software onto any public or
distributed network.
|
|
|
E.
|
Bundled
Software or Firmware provided to End Users may only be used when
operating the associated Device in configurations as sold or
subsequently upgraded by HP or Business Development Partner. End
Users may transfer Firmware only upon transfer of the associated
Device.
|
|
|
F.
|
Updates,
upgrades or other enhancements may be available under HP Support
agreements. HP reserves the right to require additional licenses
and fees for Use of the Software on upgraded Devices.
|
|
|
G.
|
Business
Development Partner shall not modify, disassemble or decompile the
Software without HP’s prior written consent. Where Business
Development Partner has other rights under statute, Business
Development Partner shall provide HP with reasonably detailed
information regarding any intended disassembly or decompilation.
Business Development Partner shall not decrypt the Software unless
necessary for legitimate use of the Software.
|
|
|
H.
|
End
User’s Software License is transferable subject to HP’s
prior written authorization and payment to HP of any applicable
fees. Upon transfer of the Software License, End User shall
immediately deliver all copies of the Software to the transferee.
The transferee must agree in writing to the terms of Business
Development Partner’s Software License terms. All Software
License terms shall be binding on involuntary transferees, notice
of which is hereby given. End User’s license shall
automatically terminate upon transfer.
|
|
|
I.
|
Unless
otherwise specified, all Software Licenses will be perpetual unless
terminated or transferred in accordance with this Section 13(1). HP
may terminate Business Development Partner’s or any
transferee’s or sublicensee’s Software License upon
notice for failure to comply with any applicable Software License
terms. Immediately upon termination, the Software and all copies of
the Software shall be destroyed or returned to HP. Copies of the
Software that are merged into adaptations, except for individual
pieces of data in Business Development Partner’s or
transferee’s or sublicensee’s data base, shall be
removed and destroyed or returned to HP. With HP’s written
consent, one (1) copy of the Software may be retained subsequent to
termination for archival purposes.
|
|
|
J.
|
If the Software
is licensed for use in the performance of a U.S. government prime
contract or subcontract, Business Development Partner agrees that
Software is delivered as “Commercial computer software”
as defined in DFARS 252.227-7014 (Jun 1995) or as a
“commercial item” as defined in FAR 2.101(a), or as
“Restricted computer software ” as defined in FAR 52.227-19 (Jun
1987) or any equivalent agency regulation or contract clause,
whichever is applicable. Business Development Partner further
agrees that the Software has been developed entirely at private
expense.
|
|
|
K.
|
Business
Microsoft License Grant Limitation
|
The following terms apply if
Business Development Partner is or will be distributing pursuant to
this Agreement HP Branded Products pre-installed, bundled, or
otherwise distributed with Microsoft operating system or
application software
|
|
1.
|
Business
Development Partner will deliver to its Customers and/or resellers,
as applicable, the Microsoft Certificate of Authenticity
(“COA ” ) and Associated Product Materials
(“APM”) together with each HP Branded Products, in
HP’s packaging, and will not quote a separate price for the
Microsoft operating system, the Microsoft application software or
both. APM means material associated with the Microsoft operating
system software or application software or both that accompanies
the HP Branded Products in HP’s packaging, including without
limitation the end user manual, recovery media, and external
media.
|
|
|
2.
|
Business
Development Partner acknowledges and agrees that if Customer and/or
reseller does not comply with Section 1, Microsoft may notify HP
that it must discontinue distribution to such Customer and/or
reseller of the HP Branded Products. HP will discontinue
distribution to Business Development Partner promptly following
receipt of such notice. Under no circumstances will HP’s
failure to deliver HP Branded Products ordered by Customer and/or
reseller following receipt of such notice constitute a breach of
this Agreement.
|
|
|
3.
|
Business
Development Partner agrees to provide reasonable assistance to HP
in any investigation of an incident where a Customer and/or
reseller or any party within Customer ’ s and/or reseller’s
distribution channels delivers the COA and APM separate from HP
Branded Products or quotes a separate price for the Microsoft
operating system, the Microsoft application software, or
both.
|
|
|
A.
|
HP may
authorize Business Development Partner to display one or more
designated HP name, symbols, trademarks, logotypes, trade names,
and insignia. Unless provided otherwise to Business Development
Partner by HP, HP Marks that can be displayed by Business
Development Partner can be found at the Partnership Website.
Business Development Partner shall display the HP Marks solely to
promote Products, Services and Support.
|
|
|
B.
|
Business
Development Partner shall not use any HP Marks in a manner implying
Business Development Partner is or may be a branch or entity of HP.
Business Development Partner shall promptly discontinue such use of
a HP Mark upon HP’s request.
|
|
|
C.
|
HP authorizes
Business Development Partner, in describing its relationship with
HP, to identify itself as an HP Business Development Partner for
only those Products, Services, and Support activities this
Agreement permits Business Development Partner to purchase and
resell or provide.
|
|
|
D.
|
Displays of HP
Marks shall be in good taste and in a manner that preserves their
value as HP Marks. Use of HP Marks shall be at all times subject to
any HP standards, policies and guidelines that may be set forth at
the Partnership Website. All rights or purported rights in HP Marks
acquired through Business Development Partner’s use belong
solely to HP. HP reserves all rights under law or in equity for
misuse of HP Marks.
|
|
|
E.
|
HP reserves the
right to require Business Development Partner to suspend its use of
any HP Marks immediately, without prior notice.
|
|
|
F.
|
Business
Development Partner grants HP the non-exclusive, royalty-free right
to display Business Development Partner’s marks in
advertising and promotional material. HP shall display Business
Development Partner’s marks in good taste, in a manner that
preserves their value as Business Development Partner
’
s marks, and in
accordance with any standards provided by Business Development
Partner for their display. Any rights or purported rights in
Business Development Partner marks acquired through HP’s use
belong solely to Business Development Partner.
|
|
|
G.
|
Business
Development Partner shall not register or use any internet domain
name which contains HP ’ s Marks, e.g., “HP”,
“hp ” , or “Hewlett-Packard”,
in whole or in part or any other name which is confusingly similar
thereto.
|
|
15.
|
INTELLECTUAL
PROPERTY PROTECTION
|
|
|
A.
|
Neither Party
shall gain by virtue of this Agreement any rights of ownership of
copyrights, patents, trade secrets, trademarks or any other
intellectual property rights owned by the other.
|
|
|
B.
|
HP copyrighted
material and Software shall not be duplicated by Business
Development Partner, except for archive purposes, to replace a
defective copy, for program error verification. Business
Development Partner has a limited right to copy marketing and sales
documentation provided by HP relating to Services in order to
promote Business Development Partner’s service
offering.
|
|
|
C.
|
HP will defend
or settle any claim against Business Development Partner (or
Customer and third parties to whom Business Development Partner is
authorized by HP to resell or sublicense), that HP Branded
Products, Services or Support (excluding Custom Products and Custom
Support notwithstanding pre-written Statements of Work regarding
Support), delivered under this Agreement that alone and not in
combination with any other product constitutes an infringement of
any third party United States patent, copyright, trade secret, mask
work or trademark, provided that Business Development
Partner:
|
|
|
1.
|
promptly
notifies HP in writing;
|
|
|
2.
|
cooperates with
HP in, and grants HP sole control of, the defense or settlement;
and
|
|
|
3.
|
sold Products,
or sold or performed Services or Support in complete compliance
with this Agreement.
|
HP shall pay, subject to the
limitation of liability in Section 15.E, the cost of such defense
or settlement and costs, fees and damages finally awarded by a
court against Business Development Partner.
|
|
D.
|
HP may either
(1) procure for Business Development Partner and its Customers the
right to continued sale or use, as appropriate, of the Products or
(2) modify or replace the Products. If a court enjoins the sale or
use of the Products and HP determines that none of the alternatives
specified above is reasonably available, or in the case of a
settlement agreement which binds HP, HP shall have the option to
replace the Products with non-infringing Products or modify the
Products at HP’s expense so it becomes non-infringing, or
repurchase the Products from Business Development Partner at Net
Price and, if applicable, less any depreciation calculated on a
five (5) year straight line basis.
|
|
|
E.
|
HP shall have
no obligation to Business Development Partner for any claim of
infringement arising from:
|
|
|
1.
|
HP’s
compliance with designs, specifications or instructions provided by
Distributor, Business Development Partner, Customers, or
third-party;
|
|
|
2.
|
HP’s use
of technical information or technology provided by Distributor,
Business Development Partner, Customers, or third-party;
|
|
|
3.
|
modification of
the Products by Distributor, Business Development Partner,
Customers, or third party;
|
|
|
4.
|
use of the
Products in a manner not specified by HP; or
|
|
|
5.
|
use of the
Products with products that are not HP Branded Products.
|
|
|
F.
|
THIS SECTION 15
STATES HP’s ENTIRE LIABILITY FOR INTELLECTUAL PROPERTY
INFRINGEMENT BY PRODUCTS FURNISHED UNDER THIS AGREEMENT.
|
|
16.
|
BUSINESS
DEVELOPMENT PARTNER’S INDEMNIFICATION
OBLIGATIONS
|
Business Development Partner is
solely responsible for its acts, omissions, obligations,
representations, or misrepresentations in providing its services to
End Users. Business Development Partner agrees to defend, indemnify
and hold harmless HP against all claims, lawsuits, liabilities,
losses, damages, costs and expenses (including attorney and expert
witness fees) as a result of claims in any form by
Business
Development Partner’s End
Users, arising out of or in connection with Business Development
Partner’s acts, omissions, obligations, representations, or
misrepresentations in connection with Business Development
Partner’s provision of its services to End Users.
Notwithstanding the foregoing, this clause shall not relieve HP of
its obligations under any existing agreement between HP and
Business Development Partner, or any existing agreement between HP
and an End User of the Business Development Partner
’
s services.
|
|
A.
|
If Confidential
Information is exchanged by the Parties, each Party shall protect
the Confidential Information of the other in the same manner in
which it protects its own like proprietary, confidential, and trade
secret information, but no less than a reasonable degree of care.
If the Party claiming the benefit of this Section 17 furnishes
Confidential Information in writing to the other Party and marks
such information “Confidential” or if such information
is provided orally and the transmitting party
(“Discloser”) confirms to the receiving party
(“Recipient”) in writing within thirty (30) days of
communication that the information is confidential, then such
information shall remain confidential for three (3) years after the
date of the disclosure. All such information is deemed
“Confidential Information.”
|
|
|
B.
|
As used herein,
the term “Confidential Information” shall include,
without limitation, all information designated by either party as
confidential pursuant to Section 17 (A), all information or data
concerning or related to Products (including the discovery,
invention, research, improvement, development, manufacture, or
sales thereof), processes, passwords or general business operations
including sales costs, profits, pricing methods, formal contractual
communications, Sales-Out information, lists of Other Business
Development Partners, organization and employee lists), and any
information obtained through access to any systems (including
computers, networks, websites, voice mail, etc.) which, if not
otherwise described above, is of such nature that a reasonable
person would believe it to be confidential. Such information shall
be deemed Confidential Information subject to the provisions of
this Agreement.
|
|
|
C.
|
This section
shall impose no obligation upon a Recipient with respect to
Confidential Information which (a) was in the Recipient’s
possession before the Disclosure; (b) is or becomes a matter of
public knowledge through no fault of the Recipient’s (c) is
rightfully received by Recipient from a third party without a duty
of confidentiality; (d) is disclosed by the Discloser to a third
party without a duty of confidentiality on the third party; (e) is
independently developed or learned by the Recipient; (f) is
disclosed under operation of law; or (g) is disclosed by the
Recipient with the Discloser’s prior written approval. No
such information is deemed to be Confidential
Information.
|
|
|
D.
|
Business
Development Partner will not publicize or disclose to any third
party the contents of this Agreement without prior written consent
from HP.
|
|
|
E.
|
If personal
data for employees or customer employees of either HP or Business
Development Partner is disclosed to either party, each party agrees
to comply with the applicable data protection laws when collecting,
storing, transferring, sharing and/or otherwise processing such
personal data. Unless expressly agreed otherwise, any personal data
disclosed may only be used in accordance with the then-current HP
privacy policy available on the Partnership Website.
|
|
18.
|
LIMITATION
OF LIABILITY AND REMEDIES
|
|
|
A.
|
Products,
Services and Support are not specifically designed, manufactured or
intended as parts, components or assemblies for the planning,
construction, maintenance, or direct operation of a nuclear
facility. Business Development Partner shall provide Customer
purchasing Product(s), Support and Service(s) through Business
Development Partner, notice of such restrictions. Should Business
Development Partner tail to provide such notice or resell
Product(s), Support and/or Service(s) knowing they will be used for
nuclear applications, Business Development Partner shall be solely
liable and shall hold HP harmless from all costs, fees, expenses
and liability arising therefrom.
|
|
|
B.
|
Business
Development Partner is solely responsible for all maintenance
Services that Business Development Partner performs. HP is not
liable for any damage to Products repaired by Business Development
Partner, whether in or out of warranty. In addition, HP is not
responsible for the quality or punctuality of repairs made by
Business Development Partner.
|
|
|
C.
|
HP will not be
liable for performance delays or for non-performance due to causes
beyond its reasonable control. HP will not be liable for any
damages in connection with HP’s furnishing of or Business
Development Partner’s use of HP information.
|
|
|
D.
|
To the extent
that a court of competent jurisdiction determines a Product
purchased by Business Development Partner is defective and has
directly caused property damage, bodily injury or death, HP’s
liability shall be limited to:
|
|
|
1.
|
payments
described in Sections 11(D), 15C), or 15(F);
|
|
|
2.
|
damages for
bodily injury or death;
|
|
|
3.
|
direct damages
to tangible property up to a limit of U.S. one million dollars
($1,000,000);
|
|
|
4.
|
other actual
damages for a claim arising from a material breach of Support
services, up to a maximum of twelve (12) months of the related
Support charges paid by Business Development Partner during the
period of material breach; and
|
|
|
5.
|
other direct
damages for any claim based on a material breach of any other term
of this Agreement up to a limit of U.S. one million dollars
($1,000,000) or the amount paid to HP for the associated Product,
Support or Service, whichever is less.
|
|
|
E.
|
Notwithstanding
Section 18(D) above, in no event shall HP or its subsidiaries,
affiliates, subcontractors or suppliers be liable for any of the
following:
|
|
|
1.
|
actual loss or
direct damage that is not listed in Section 18D herein;
|
|
|
2.
|
damages for
loss of data or software and data or software
restoration;
|
|
|
3.
|
damages arising
from Business Development Partner’s, Customer’s or
Customer’s procurement of substitute products or services
(i.e., “cost of cover”); or
|
|
|
4.
|
incidental,
special or consequential damages (including downtime costs or lost
profits but excluding payments described in Section 17 above and
damages for bodily injury).
|
|
|
F.
|
HP reserves the
right to change the design or Specifications of Product(s); add or
delete Products, Support and Service(s) without prior notice to
Business Development Partner; and change list price of Products,
Support and Services. Business Development Partner shall be
responsible for modification(s) it makes to Product(s), Support and
Service(s)or for commitment(s) made with respect to special
interfacing, compatibility or suitability of Product(s), Support
and Service(s) for specific applications. In the event Business
Development Partner’s modifications have an adverse effect on
Product support, marketing and technical specifications as
determined by HP in its sole discretion, HP may require Business
Development Partner to cease making such modifications and notify
HP in writing within ten (10) days of notice from HP, Customers
purchasing the modified Product(s), Support and Service(s) to
advise them of HP’s concerns. Business Development Partner
shall defend and indemnify HP’s costs, expenses, damages and
fees incurred by HP by reason of such unauthorized
modification.
|
|
|
G.
|
Business
Development Partner shall, in the event of a Product safety
notification or operational correction notification from HP, notify
Customers who purchased the impacted Product(s). Such notification
may include providing reports for Customers listing resources for
information, advertising in various publications, etc. The
notification shall be in writing and sent to Customers within five
(5) days of receipt of notice from HP.
|
|
|
H.
|
THE REMEDIES IN
THE CONTRACT SHALL BE BUSINESS DEVELOPMENT PARTNER’S SOLE AND
EXCLUSIVE REMEDIES.
|
|
|
I.
|
IN NO EVENT
SHALL HP BE LIABLE FOR LOSS OF DATA, OR FOR INDIRECT, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, OR FOR
ANY OTHER OR PUNITIVE DAMAGES INCURRED BY BUSINESS DEVELOPMENT
PARTNER WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL
THEORY.
|
|
19.
|
COMPLIANCE,
RECORD KEEPING AND AUDIT
|
|
|
A.
|
Unless
otherwise prohibited by local law, for purposes such as Product
safety notification, operational problem correction and contract
compliance (including compliance with HP’s marketing and
sales programs), Business Development Partner shall maintain
Records for a period of no less than four (4) years from the date
of sale or purchase of all Products.
|
|
|
B.
|
In the event HP
offers drop-ship services, Business Development Partner shall
provide the same information pertaining to the Customer as listed
in this Section 19.
|
|
|
C.
|
At HP’s
discretion and upon reasonable notice to Business Development
Partner, HP and/or HP’s designate shall be given prompt
access during normal business hours, either on-site or through
other means, including but not limited to electronic data extracts,
specified by HP, to Business Development Partner’s Records,
inventory records and other books and records of account pertaining
to Products and HP marketing or sales programs which are necessary,
in HP’s sole discretion, to verify and audit Business
Development Partner’s compliance with this Agreement or the
terms and conditions of HP’s marketing or sales programs or
Business Development Partner’s Product inventory, if
applicable. If HP authorizes a representative to conduct an audit
of Business Development Partner’s Records, such
representative shall have the same powers and entitlements as HP,
but shall further be entitled to inspect and make copies of Records
that incorporate information that relates, both, to the Business
Development Partner’s obligations under this Agreement and
any other agreement provided that such representative and Business
Development Partner shall, upon Business Development
Partner’s request, enter into a confidentiality agreement in
the form set forth in Section 17 herein. If, at the time Business
Development Partner signs this Agreement, it requests HP to do so,
HP shall use the nationally prominent accounting or investigative
services company of HP’s choice to conduct such audit.
HP’s right to audit under this Section 19 survives the
termination or expiration of this Agreement for one (1) year beyond
the date of termination or expiration. HP’s right to audit
hereunder shall include HP’s right to audit Business
Development Partner’s Records for the period commencing four
(4) years prior to the date of such audit.
|
|
|
D.
|
If Business
Development Partner fails to comply with the record keeping and
access requirements in Sections 19.A. and C. above or is found
responsible for any program violations or breaches of this
Agreement as a result of an audit, HP may terminate this Agreement
and Business Development Partner will be considered to be in breach
of this Agreement subject to the terms of Section 25.C. below. If
HP conducts an audit and Business Development Partner is in
compliance with all requirements of this Agreement and any
applicable programs, all audit expenses will be the responsibility
of HP. If HP conducts the audit and determines, in its sole
discretion, that Business Development Partner is not in compliance
with this Agreement and any applicable programs, Business
Development Partner agrees to pay all of HP’s costs and fees,
in connection with the audit.
|
|
|
E.
|
HP may debit Business Development
Partner for all improperly claimed discounts, rebates, promotional
allowances or other amounts determined as a result of HP’s
audit. The debit will occur within sixty (60) days of the audit
being completed and the findings communicated to Business
Development Partner. HP will use the industry standard FIFO
operating process to evaluate Business
|
Development Partner’s claims,
stock protection, and HP promotional offers. All verifications of
claims will be based on FIFO, unless Business Development Partner
can satisfy HP that its current operating process is equal to FIFO.
All verifications of stock protection will be based on shipping
date. If Business Development Partner is unable to assist HP in the
reconciliation of Sale-In and Sale-Out and inventory reconciliation
through additional information, then the anomalies identified in
the audit or verification process will be the basis for repayment
and HP may debit Business Development Partner for such
amounts.
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F.
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In addition to
any and all other remedies available to HP, HP may recover all
costs incurred with compliance verification procedures from
Business Development Partner or promotional funds, rebate funds or
other HP accrued funds due Business Development Partner.
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G.
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From time to
time HP may send to Business Development Partner a list of serial
numbers of designated Products. Business Development Partner shall
identify from which supplier it purchased each serial number, to
which Customer each serial number was delivered, and if special
pricing was offered on a pass-through basis, provide HP with a copy
of the invoice, delivery confirmation and payment information
supporting such sale. Business Development Partner shall send the
foregoing information to its HP account manager in writing within a
period not to exceed fourteen (14) days from the date of HP’s
notice.
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H.
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Business
Development Partner shall comply with additional record keeping and
audit requirements contained in this Agreement and terms and
conditions of any sales and marketing program.
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I.
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Any and all
information obtained by HP or HP’s designated agent during an
audit described in Section 19 herein shall be deemed Confidential
Information as described in Section 17 herein.
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J.
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Business
Development Partner shall conduct its business that is related in
any way to commerce involving any HP branded or Compaq branded
Product subject to HP’s Business Development Partners Code of
Conduct as amended from time to time by HP and posted on the
Partnership Website. Business Development Partner agrees that
Business Development Partner’s compliance with HP’s
Business Development Partners Code of Conduct is an express
condition of HP’s performance requirements under this
Agreement and that HP may, at its sole discretion, terminate this
Agreement for cause as set forth in Section 25 herein, and seek
other remedies for any violation by Business Development Partner of
HP’s Business Development Partners Code of Conduct. If
Business Development Partner has questions regarding HP’s
interpretation of HP’s Business Development Partners Code of
Conduct, Business Development Partner may contact its HP account
manager.
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20.
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SALES AND
INVENTORY REPORTING
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A.
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As required by
HP, Business Development Partner shall provide HP with accurate
Products and/or inventory Sales-Out information in a format and
frequency defined in the Reporting Implementation Guidelines
(available on the Partnership Website) or any other data management
guidelines provided by HP, which are incorporated herein by
reference.
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B.
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Expenses
incurred to meet reporting requirements set forth in this Agreement
or any related addenda are the sole responsibility of Business
Development Partner.
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C.
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Promotional or
marketing programs assigning benefits to Business Development
Partners are based upon purchases made by Customers and are
calculated on the information reported by Business Development
Partner. Business Development Partner shall comply with the
reporting requirements of such programs. Reporting such data is the
sole responsibility of Business Development Partner, who releases
HP from any cost, expense, fees and liability arising from or
related to Business Development Partner’s noncompliance with
reporting requirements.
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D.
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Business
Development Partner warrants the accuracy of the information
transmitted by Business Development Partner or Business Development
Partner ’ s designate. Business Development
Partner is responsible for the accuracy of data provided to HP for
benefits under HP programs which condition the provision of
benefits on Business Development Partner’s Sales-Out or
inventory information. Failure to report accurate daily data for
each Approved Location and to incorporate the previous day’s
data for each Approved Location shall be a violation of this
Agreement and result in penalties equal to HP’s cost and
expenses to correct such errors. Business Development Partner
releases HP from any cost, expense, fee and liability arising from
or related to inaccurate reports provided by Business Development
Partner or its designate.
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E.
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Some HP
financial programs may impose a twenty-five dollar ($25) minimum
benefit before a benefit shall be paid.
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F.
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Business
Development Partner may dispute, in writing, benefits paid to
Business Development Partner pursuant to a promotional, marketing
or special discount program. Business Development Partner shall
provide such written dispute to HP within the time frames set forth
in the promotional or marketing program materials. If such
materials fail to establish dispute time frames, Business
Development Partner shall have ninety (90) days from the date the
benefit is paid to dispute the payment. If Business Development
Partner and HP fail to resolve any benefits dispute, Business
Development Partner may file suit against HP not more than one (1)
year from the date of the benefit payment that Business Development
Partner disputed. HP’s review of such disputes shall be
solely at HP’s discretion.
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G.
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HP reserves the
right to refuse to review disputed benefit claims which are beyond
the established time frames set forth in promotional, marketing or
special pricing program documentation or this Agreement or which
are based on late, inaccurate or otherwise discrepant data supplied
by Business Development Partner.
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H.
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In the event
HP, in its own discretion, reviews disputed benefit claim(s), HP
may charge for, and deduct from credits owed to Business
Development Partner, all expenses HP incurs in reviewing the
disputed benefit claim(s).
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I.
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Business
Development Partner shall not debit from invoice any unpaid
benefits disputed by Business Development Partner.
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J.
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All information
provided by Business Development Partner pursuant to this Section
20 herein shall be deemed Confidential Information as described in
Section 17 herein.
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21.
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POLICIES AND
PROGRAMS
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A.
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From time to
time, HP may make available to Business Development Partner certain
promotional or marketing programs, including but not limited to,
programs involving promotional allowances, marketing funds,
demonstration Products and development unit purchases, and Support.
Participation in such programs or promotions shall be subject to
the then-current terms and conditions of those programs or
promotions as set forth on Partnership Website and this Agreement.
HP reserves the right to modify, discontinue or delete any such
terms and conditions upon not more than fifteen (15) days notice to
Business Development Partner.
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B.
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Promotional or
marketing programs assigning benefits to Customers generally rely
upon information reported by Business Development Partner. Business
Development Partner shall comply with the reporting requirements of
such programs, and releases HP from claims, expenses, fees or
liability arising from or related to Business Development
Partner’s noncompliance or inaccurate reporting.
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C.
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Business
Development Partner acknowledges that only sales made in compliance
with this Agreement shall be eligible for marketing, promotional or
other benefits offered to Business Development Partners.
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D.
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To maintain
channel and Products distribution equity, Business Development
Partners with more than one (1) agreement with HP may be denied
program or promotional benefits offered to Other Business
Development Partners with only a single specific agreement with
HP.
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A.
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The Parties
hereby agree that they may do business electronically, including
contract formation, order placement and acceptance. Any orders
placed by Business Development Partner and accepted by HP on any
HP.com website or HP/ Business Development Partner extranet site
will create fully enforceable obligations that will be subject to
the terms hereof. Such orders and acceptances will be deemed for
all purposes to be: (1) business records originated and maintained
in documentary form; (2) a “writing” or “in
writing ” ; (3) “signed”; and (4)
an “original” when printed from electronic files or
records established and maintained in the normal course of
business. The Parties further agree not to contest the validity or
enforceability of such transactions under the provisions of any
applicable law relating to whether certain agreements are to be in
writing or signed by the Party to be bound thereby and will be
admissible if introduced as evidence on paper in any judicial,
arbitration, mediation, or administrative proceeding to the same
extent and under the same conditions as other business records
originated and maintained in documentary form. In addition, the
Parties agree that transactions may be conducted through EDI or
other electronic methods, as agreed by the Parties. Business
Development Partner and HP will adopt commercially reasonable
security measures to limit access to passwords and to limit access
to the sites to authorized persons. Each party will be responsible
for any unauthorized use of the sites or issuance of messages
caused by the failure of its security measures.
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B.
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Business
Development Partner shall create its own username and password
(“Access Codes”) on the Partnership Website. Business
Development Partner is solely responsible for controlling access to
its Access Codes. Business Development Partner shall only disclose
its Access Codes to its authorized employees, representatives or
agents. Business Development Partner shall be solely liable for any
unauthorized use of its Access Codes resulting from its failure to
safeguard its Access Codes. If Business Development Partner
believes or has reason to believe its Access Codes have become
known to any unauthorized persons, Business Development Partner
shall promptly notify HP so that HP can deactivate such Access
Codes. Business Development Partner then shall change the Access
Codes. Business Development Partner shall be liable for all
consequences, foreseen or unforeseen, resulting from Business
Development Partner’s failure to safeguard its Access Codes.
HP shall not be liable for indemnity or damages of any
kind.
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C.
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This Agreement
constitutes the entire understanding between the Parties relating
to its subject matter and supersedes all prior representations,
discussions, negotiations, and agreements, whether written or oral.
HP hereby gives notice of objection to additional or inconsistent
terms set forth in a purchase order or other document issued by
Business Development Partner. No modification of this Agreement or
this provision shall be binding on either Party unless made in
compliance with Section 23.
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D.
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Business
Development Partner may not assign or transfer any rights or
obligations hereunder without prior written consent of
HP.
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E.
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Neither
Party’s failure to enforce any provision of this Agreement
shall be deemed a waiver of that provision or of the right to
enforce it in the future.
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F.
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To the extent
that any term and condition of this Agreement is determined to be
invalid, illegal or unenforceable, the validity, legality and
enforceability of the remainder of this Agreement shall remain in
full force and effect. The offending term and condition shall be
deemed amended by the Parties so as to make it enforceable and, to
the extent possible, have substantially the same legal effect as
what was intended by the Parties as of the date upon which this
Agreement became effective between HP and Business Development
Partner.
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G.
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The United
Nations Convention on Agreements for the International Sale of
Goods shall not apply to this Agreement or to transactions
processed under this Agreement.
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H.
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This Agreement
shall be governed by the laws of the State of
California.
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I.
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All days are
calendar days unless otherwise stated.
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J.
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Business
Development Partner and HP will conduct all its activities relating
to their respective business in accordance with the highest
standards of ethics and fairness as well as compliance with
applicable law. Either party may immediately terminate this
Agreement if the other party fails to do so.
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K.
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Disputes
arising in connection with a specific transaction under this
Agreement will be governed by the laws of the country and locality
in which the transaction is conducted, and the courts of that
country will have jurisdiction, except that HP may, at its
opti
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