EXHIBIT 10.37Agreement on Short Message Service CooperationCooperation Agreement |
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Exhibit 10.37
Agreement
on Short Message Service Cooperation
Party A: Guangdong Mobile Communications
Corporation
Party B: Guangzhou Media Message Technologies, Inc.
Guandong Mobile Communications Corporation
(hereinafter referred to as “Party A”) is a network operator
approved by the competent authority in charge of information industry under the
State Council, mainly engaged in providing mobile network telephone service
(including voice message, data and multimedia) to the general public within Guangdong
Province.
Guangzhou Media Message Technologies, Inc. (hereinafter referred to as
“Party B”) uses wireless interconnections as its major platform to
provide a range of mobile message services to customers who can access the
Internet via mobile terminal or PCs.
To fully bring into play each party’s advantage in its respective service
area and to provide Monternet short-message service to “GoTone” and
“M-Zone” subscribers in Guangdong and other subscribers permitted
by Party A, the parties hereby conclude the following agreement with respect to
short-message service cooperation based on the principles of equal benefit,
advantage sharing and mutual development.
Article 1 Contents of Cooperation
Project
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1) |
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As a provider
of the short-messaging platform, Party A shall provide networking channels to
Party B with compensation. |
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2) |
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Party B shall
use Party A’s short-messaging system to provide the following
information and application services to Party A’s “GoTone”
and “M-Zone” subscribers and other subscribers permitted by Party
A. Party B shall, according to subscribers’ customization requirements,
provide timely information services with sound quality and quantity to
subscribers. |
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3) |
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Party A shall
use its billing and business supporting system to provide Party B with paid
business billing and fee collection service. |
Article 2 Party A’s Rights and
Obligations
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1) |
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Party A shall
have the right to verify operation license for internet information services
or operation license for telecom value-added services, credit certificate,
business license, source of information, bank account and other materials
relating to the normal operation of business provided by Party B. |
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2) |
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Party A shall
provide short-message service to the short-message gateway provided by Party
B, and shall be responsible for providing Party B with short-message gateway
and short-message traffic volume control. Party A shall have the right to
timely adjust short-message traffic volume according to its short-message
center’s capacity. |
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3) |
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Any expansion
of Party B’s business or its application to alter its business must be
subject to Party A’s review within 10 days upon submission of
related materials by Party B. |
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4) |
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Party A shall
have the ownership of its subscribers and the right to learn the truth about
Party B’s business and have the right to request Party B to provide
Party A with customer information, business profile, log and statistics
relating to Party B’s Monternet services. |
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5) |
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Party A shall
have the right to stipulate management regulations of the Monternet services,
performance examining items, and standards and documentation of customer
services that Party B shall comply with and implement according to Party
A’s requests. Party A shall carry out 1-2 examines on Party B’s
performance every year according to the above-mentioned management
regulations. |
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6) |
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Party A shall
provide Party B with a system to identify and verify user registration and
log-on information, which system shall be connected with Party B’s
content service system, and the subscriber data recorded by such system shall
be the controlling information on the subscribers’ using of Party
B’s services. |
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7) |
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Party A shall
provide Party B with a customer service number for the customer to make
complaint and enquire calls. And Party A’s customer service center
shall be the party to make final confirmation and distribution of Monternet
customer service problems, Party B’s customer service personnel or
customer service system shall assist Party A to analyze and deal with
customers’ business-related complaints and enquiries. Party A shall
have the right to forward to Party B customer enquiries and complaints caused
by non-network communication problems arising from such business. Party A
shall be liable for such customer enquires and complaints caused by network
communication problems. |
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8) |
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Party A shall
collect the service fee from subscribers for Party B based on Party A’s
billing information. |
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9) |
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Party A shall
provide Party B with the traffic volume information of the short-messages
sent via the short-message gateway used by Party B. Such traffic volume
information shall be the basis for the settlement of short-message
communication fee. |
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10) |
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Party A shall
have the right to verify the profit forecast of the parties provided by Party
B to Party A prior to the commence of the service. |
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11) |
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Party A and
Party B may jointly engage in marketing and customer advertisement. Party A
shall have the right to request Party B to identify the brand of
“MONTERNET” upon Party A’s examination and approval. In the
event that Party B’s promotion and advertisement involves Party
A’s corporate name and other brand specifications, it shall be subject
to Party A’s prior examination and approval. |
Article 3 Party B’s Rights and
Obligations
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1) |
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Party B shall
provide Party A with true and reliable operation license for internet
information services or operation license for telecom value-added services,
credit certificate, business license, source of information and bank account
and other materials relating to the normal operation of business, and
guarantee that the billing for such information services complies with
relevant regulations of the state pricing authority. |
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2) |
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Party B shall
comply with relevant state policies, laws, decrees in regard to
telecommunication and internet information. Party B shall ensure the
information content provided by it not to violate relevant state laws,
regulations and policies, and ensure not to use Party A’s system
deliver nine categories of illegal information listed in Information Source
Networking Information Safety and Security Liability Statement (Appendix 4).
Party B shall be responsible for filtering the information content provided
to subscribers (including the information content edited by subscribers via
Party B’s websites), and eliminating each sort of unhealthy or illegal
information. |
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3) |
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In the event
that Party A receives customers complaints with respect to transmitting
illegal information, Party B shall furnish Party A’s customer service
department its preliminary response within 2 hours and find out the reasons
within one working day, and Party B shall be responsible for immediately
ceasing transmitting illegal information. |
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4) |
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Party B shall
verify subscribers’ true identity and display calling number along with
the short-message, and no anonymous short-message or short-message with only
nick name displayed shall be delivered to other subscribers’ mobile
telephone (except chatting business of virtual community). |
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5) |
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Party B shall
strictly control any function of group short-message service provided by it
and ensure a piece of short-message can be delivered to at most 1-2 calling
numbers. |
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6) |
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During the term
of this Agreement, Party B shall not, through either channel and on either
level of business, connect Party A’s mobile data application business
and the third party with each other. Party B shall establish a separate
database for Party A’s Mobile subscribers (135-139), which is separated
from that for the subscribers of the third parties. Party B shall not, by
means of any sort of business (including short-message chatting, edited
short-message and delivering short-message via internet, etc.) and at its own
discretion, realize disguised connection between Monternet business and the
third party. |
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7) |
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Within the term
of this Agreement, Party B shall not deliver advertisement or other
irrelevant information to subscribers. Any expansion or alternation of Party
B’s business shall be subject to Party A’s review and approval,
and be verified by Party A’s billing examination. Party B shall duly
furnish Party A the business materials that need to be accepted by Party B
(as of the date of this Agreement, the services provided by Party B are
listed as Appendix 3 hereto.) |
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8) |
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Within the term
of this Agreement, Party B shall furnish Party A, according to Party
A’s requirement, a report with the data including situation of
subscriber development, subscriber classification, subscriber using customs,
and business forecast, etc., and duly transfer Party A the subscribers
materials necessary for managing such business, and ensure that Party
A’s subscriber database is upgraded. Party A shall keep such
information confidential in according with Article 6 “Confidential
Clause”. Party B shall be responsible for providing system to keep a
log and shall keep historical records for at least one month. |
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9) |
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Party B shall
ensure that subscribers are well aware of the price, content and the means by
which such services are provided prior to the subscribers accept each service
provided. |
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10) |
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On the basis of
the principle of voluntaries, Party B shall obtain subscriber’s consent
prior to Party B providing its services, and shall, according to
subscribers’ customization requirements, provide subscribers with duly
information service with correct quality and quantity. |
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11) |
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Party B shall
comply with and implement Party A’s management regulations, standards
and documentation of customer service with respect to Monternet business, and
accept Party A’s inspection and supervision. If Party B withdraws from
providing Monternet service for whatever reason (including compulsory
withdraws in Party A’s examination), Party B shall be responsible for
providing a one-month grace period, within which Party B shall continue
providing its service and make an announcement of ceasing service on its
website (WWW/WAP) or through other channels. |
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12) |
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Party B shall
be responsible for handling customer enquiries and complaints caused by each
non-internet communication problem in such business, and establish effective
channels for complaints that shall be directed to Party A’s customer
service center. Party B shall assume the |
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ultimate
liability to customer for those customer complaints for which neither Party A
nor Party B can reasonably explain. |
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13) |
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Party B shall
be responsible for furnishing Party A the bill of information fee collected
for short-message information service. The format of such list must be
compliance with the data format provided by Party A. |
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14) |
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Party B shall
be solely liable for tax payment on its profit. |
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15) |
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Party A shall
issue a formal invoice to Party A for such information service fee collected
from Party A. |
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16) |
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Party B shall
actively engage itself in marketing and customer promotion. The content of
Party B’s promotion and advertisement shall include the
“MONTERNET” brand as required by Party A. |
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17) |
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Within
6 months after the entry into force of this Agreement, Party B shall
not, in Guangdong Province, conduct the same or similar short-message
business listed in the Appendix of this Agreement with the third party. |
Article 4 Maintenance
Responsibilities
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1) |
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Responsibilities
for maintenance of the parties shall be divided at the point where the
parties’ equipments connect; each Party shall perform its respective
obligations to ensure the normal operation of its business. |
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2) |
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Detailed
responsibilities of the parties are listed in Appendix 1 hereto. |
Article 5 Billing and Settlement
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1) |
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Party A shall
be entitled to the short-message communication fee arising from
subscribers’ or Party B’s using of short-message function. Party
B shall be entitled to the information service fees paid by subscribers.
Party A shall provide Party B with the service of collecting information fees
and charge certain collecting service fee. |
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2) |
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If subscribers
refuse to pay the information fees due to the quality of Party B’s
service, such unpaid sum shall be deducted from Party B’s information
fees. |
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3) |
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If Party B
fails to furnish the bill of information fees collected according to time and
format required, Party A shall not include such sum in the information fees
collected for Party B and Party B shall be solely liable for any consequence
arising therefrom. |
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4) |
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Detailed method
for billing and settlement is set forth in Appendix 2 hereto. |
Article 6 Reward and Punishment
Provision
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1) |
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If any of the
following occurs, Party A shall have the right to request Party B to
immediately rectify, and according to the real situation deduct the
information fees collected by Party A. Party A shall have the right to
immediately terminate the Parties’ cooperation when the circumstances
are particularly serious. |
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i) |
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Party B
violates relevant state policies, laws and decrees with respect to
telecommunication and internet information. |
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ii) |
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The contents of
information provided by Party B constitute violation of relevant state laws,
regulations and policies, or Party B uses Party A’s system to deliver
nine categories of illegal information listed in Information Source Networking
Information Safety and Security Liability Statement (Appendix 4). |
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iii) |
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Party B
mischarge or arbitrarily charge fees from subscribers and the circumstances
are serious. |
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iv) |
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Subscribers
strongly complain the quality of Party B’s service. |
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v) |
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Party B fails
to use Party A’s company name and other brand standards in Party
B’s promotion and advertisement as required, and results in negative
social impact. |
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vi) |
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Party B uses
Party A’s mobile data application business to connect with the third
party, or, by means of any sort of business (including short-message
chatting, edited short-message and delivering short-message via internet,
etc.) and at its own discretion, realize disguised connection between
Monternet business and the third party. |
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vii) |
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The subscribers
are seriously affected by Party B’s system testing, activation
modification, which results in strong complaints from subscribers. |
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viii) |
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Party A’s
network system is damaged due to Party B’s system testing, activation
and modification. |
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ix) |
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Other conducts
of Party B constitute violation of this Agreement. |
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2) |
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If any of the
following occurs, Party A shall have the right to terminate the
Parties’ cooperation or not to renew this Agreement. |
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i) |
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Party B
provides Party A with false operation license for internet information
services or operation license for telecom value-added services, credit
certificate, business license, source of information and bank account and
other materials relating to the normal operation of business, or the fees of
information services provided by Party B is not in compliance with relevant
regulations of the state pricing authority. |
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ii) |
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Party B’s
examining performance ranks twice consecutively among bottom 5, and no effect
arises from rectification. |
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iii) |
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