Agreement on Short Message Service CooperationCooperation Agreement |
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EXHIBIT 10.48
Agreement
on Short Message Service Cooperation
Party A: Guangdong Mobile Communications
Corporation
Party B: Beijing SINA Internet Information Services Co., Ltd.
Guandong Mobile Communications Corporation
(hereinafter referred to as “Party A”) is a network operator
approved by the competent authority in charge of information industry under the
State Council, mainly engaged in providing mobile network telephone service
(including voice message, data and multimedia) to the general public within
Guangdong Province.
Beijing SINA Internet Information Services
Co., Ltd. (hereinafter referred to as “Party B”) uses wireless
interconnections as its major platform to provide a range of mobile message
services to customers who can access the Internet via mobile terminal or PCs.
To fully bring into play each party’s
advantage in its respective service area and to provide Monternet short-message
service to “GoTone” and “M-Zone” and
“Shenzhouxing” subscribers in Guangdong and other subscribers
permitted by Party A, the parties hereby conclude the following agreement with
respect to short-message service cooperation based on the principles of equal
benefit, advantage sharing and mutual development.
Article 1 Contents of Cooperation
Project
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1) |
As a provider
of the short-messaging platform, Party A shall provide networking channels to
Party B with compensation. |
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2) |
Party B shall
use Party A’s short-messaging system to provide the following
information and application services to Party A’s “GoTone” and
“M-Zone” and “Shenzhouxing” subscribers, and other
subscribers permitted by Party A. Party B shall, according to
subscribers’ subscription, provide timely information services with
quality to subscribers. |
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3) |
Party A shall
use its billing and business supporting system to provide Party B with
billing and fee collection service. Service fees collected shall be shared by
both parties. |
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Article 2 Party A’s Rights and
Obligations
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1) |
Party A shall
have the right to verify operation license for internet information services
or operation license for telecom value-added services, credit certificate,
business license, source of information, bank account and other materials
relating to the normal operation of business provided by Party B. |
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2) |
Party A shall
provide short-message service to the short-message gateway provided by Party
B, and shall be responsible for providing Party B with short-message gateway
and short-message traffic volume control. Party A shall have the right to
timely adjust short-message traffic volume according to its short-message
center’s capacity. |
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3) |
Any expansion
of Party B’s business or its application to alter its business must be
subject to Party A’s review within 10 days upon submission of
related materials by Party B. |
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4) |
Party A shall
have the ownership of its mobile phone users and the right to learn the truth
about Party B’s business and have the right to request Party B to
provide Party A with customer information, business profile, log and statistics
relating to Party B’s Monternet |
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services. |
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5) |
Party A shall
have the right to stipulate management regulations of the Monternet services,
performance examining items, and standards and documentation of customer
services that Party B shall comply with and implement according to Party
A’s requests. Party A shall carry out examines on Party B’s
performance according to the above-mentioned management regulations. Party A
shall reward or penalize Party B accordingly in accordance with such
evaluation results, details included in Measures for Evaluation, Rewards
and Penalty of Guangdong Monternet SMS SPs. Party B shall develop its
Monternet business in accordance with the customer service requirements of
Party A and any complaint against Party B shall be approached with reference
to Guangdong Administrative Regulations on Monternet Customer Services. |
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6) |
Party A shall
provide Party B with a system to identify and verify user registration and
log-on information, which system shall be connected with Party B’s
content service system, and the subscriber data recorded by such system shall
be the controlling information on the subscribers’ using of Party
B’s services. |
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7) |
Party A shall
provide Party B with a customer service number for the customer to make
complaint and enquire calls. And Party A’s customer service center
shall be the party to make final confirmation and distribution of Monternet
customer service problems, Party B’s customer service personnel or
customer service system shall assist Party A to analyze and deal with
customers’ business-related complaints and enquiries. Party A shall
have the right to forward to Party B customer enquiries and complaints caused
by non-network communication problems arising from such business. Party A
shall be liable for such customer enquires and complaints caused by network
communication problems. |
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8) |
Party A shall
collect the service fee from subscribers for Party B based on Party A’s
billing information. |
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9) |
Party A shall
provide Party B with the traffic volume information of the short-messages
sent via the short-message gateway used by Party B. Such traffic volume
information shall be the basis for the settlement of short-message service
fee. |
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10) |
Party A shall have
the right to verify the profit forecast of the parties provided by Party B to
Party A prior to the commence of the service. |
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11) |
Party A and
Party B may jointly engage in marketing and customer advertisement. Party A
shall have the right to request Party B to identify the brand of
“MONTERNET” upon Party A’s examination and approval. In the
event that Party B’s promotion and advertisement involves Party
A’s corporate name and other brand specifications, it shall be subject
to Party A’s prior examination and approval. |
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Article 3 Party B’s Rights and
Obligations
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1) |
Party B shall
provide Party A with true and reliable operation license for internet
information services or operation license for telecom value-added services,
credit certificate, business license, source of information and bank account
and other materials relating to the normal operation of business, and
guarantee that the billing for such information services complies with
relevant regulations of the state pricing authority. |
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2) |
Party B shall
comply with relevant state policies, laws, decrees in regard to
telecommunication and internet information. Party B shall ensure the
information content |
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provided by it
not to violate relevant state laws, regulations and policies, and ensure not
to use Party A’s system deliver nine categories of illegal information
listed in Information Source Networking Information Safety and Security
Liability Statement (Appendix 4). Party B shall be responsible for
filtering the information content provided to subscribers (including the
information content edited by subscribers via Party B’s websites), and
eliminating each sort of unhealthy or illegal information. |
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3) |
In the event
that Party A receives customers complaints with respect to transmitting
illegal information, Party B shall furnish Party A’s customer service
department its preliminary response within 2 hours and find out the reasons
within one working day, and Party B shall be responsible for immediately
ceasing transmitting illegal information. |
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4) |
Party B shall
verify subscribers’ true identity and display calling number along with
the short-message, and no anonymous short-message or short-message with only
nick name displayed shall be delivered to other subscribers’ mobile
telephone (except chatting business of virtual community). |
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5) |
Party B shall
strictly control any function of group short-message service provided by it
and ensure a piece of short-message can be delivered to at most 1-2 calling
numbers. |
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6) |
During the term
of this Agreement, Party B shall not, through either channel and on either
level of business, communicate to third parties Party A’s mobile data
application business. Party B shall establish a separate database for Party
A’s mobile subscribers (135-139), which is separated from the
subscribers of the third parties. Party B shall not, by means of any sort of
business (including short-message chatting, edited short-message and
delivering short-message via internet, etc.) and at its own discretion,
realize disguised connection between Monternet business and the third party. |
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7) |
Within the term
of this Agreement, Party B shall not deliver advertisement or other
irrelevant information to subscribers. Any expansion or alternation of Party
B’s business shall be subject to Party A’s review and approval,
and be verified by Party A’s billing examination. Party B shall duly
furnish Party A the business materials that need to be accepted by Party B. |
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8) |
Within the term
of this Agreement, Party B shall furnish Party A, according to Party
A’s requirement, a report with the data including status of subscriber
development, subscriber classification, subscriber using customs, and
business forecast, etc., and duly transfer Party A the subscribers materials
necessary for managing such business, and ensure that Party A’s
subscriber database is upgraded. Party A shall keep such information
confidential in according with Article 6 “Confidential
Clause”. Party B shall be responsible for providing system to keep a
log and shall keep historical records for at least one month. |
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9) |
Party B shall
ensure that subscribers are well aware of the price, content and the means by
which such services are provided prior to the subscribers accept each service
provided. |
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10) |
On the basis of
the principle of voluntaries, Party B shall obtain subscriber’s consent
prior to Party B providing its services, and shall, according to
subscribers’ customization requirements, provide subscribers with duly
information service with correct quality and quantity. |
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11) |
Party B shall
comply with and implement Party A’s management regulations, standards
and documentation of customer service with respect to Monternet business, and
accept Party A’s inspection and supervision. If Party B withdraws from
providing Monternet service for whatever reason (including compulsory
withdraws in Party A’s examination), Party B shall be responsible for
providing a one-month grace period, within which Party B shall continue |
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providing its
service and make an announcement of ceasing service on its website (WWW/WAP)
or through other channels. |
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12) |
Party B shall
be responsible for handling customer enquiries and complaints that are not
caused by internet gateway, and establish effective channels for complaints
to which Party A’s customer services center can forward the complaints.
Party B shall assume the ultimate liability to customer for those customer
complaints for which neither Party A nor Party B can reasonably explain. |
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13) |
Party B shall
be responsible for include the characters of collecting service fee to each
message submitted according to format required by Party A. |
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14) |
Party B shall
be solely liable for tax payment on its profit. |
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15) |
Party A shall
issue a formal invoice to Party A for such information service fee collected
from Party A. |
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16) |
Party B shall
actively engage itself in marketing and customer promotion. The content of
Party B’s promotion and advertisement shall include the
“MONTERNET” brand as required by Party A. |
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17) |
Within
6 months after the entry into force of this Agreement, Party B shall
not, in Guangdong Province, conduct the same or similar short-message
business listed in the Appendix of this Agreement with the third party. |
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Article 4 Maintenance
Responsibilities
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1) |
Responsibilities
for maintenance of the parties shall be divided at the point where the
parties’ equipments connect; each Party shall perform its respective
obligations to ensure the normal operation of its business. |
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2) |
Detailed
responsibilities of the parties are listed in Appendix 1 hereto. |
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Article 5 Billing and Settlement
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1) |
Party A shall
be entitled to the transmission fee arising from subscribers’ or Party
B’s using of short-message function. And Party A shall jointly share
the service fees paid by subscribers with Party B based on a certain ratio. |
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2) |
If subscribers
refuse to pay the service fees due to the quality of Party B’s service,
such unpaid sum shall be deducted from Party B’s service fees. |
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3) |
In case Party B
fails to include the characters of collecting service fee to each message
submitted according to format required, Party A shall not include such sum in
the services fees collected for Party B and Party B shall be solely liable
for any consequence arising therefrom. |
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4) |
Detailed method
for billing and settlement is set forth in Appendix 2 hereto. |
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Article 6 Confidentiality
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1) |
Both parties
shall be responsible to keep confidential all the customer materials obtained
from such services. |
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2) |
Proprietary
information received by one Party from the other Party (the “Disclosing
Party”) that is developed, created, discovered or learned by the
Disclosing Party, or transferred to the Disclosing Party, and is of
commercial value to the business of the Disclosing Party, including but not
limited to relevant commercial secret, computer program, design techniques,
idea, know-how, process, data, business and product development plan,
customer information |
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relating to the
business of the Disclosing Party and other information, or confidential
information that the Disclosing Party receives from another party, shall
remain the property of the Disclosing Party, the other Party shall keep
confidential any and all proprietary information, and without prior written
consent of the Disclosing Party, shall not use or disclose such proprietary
information to any individual or entity, except for the purpose of normal
performance of the obligations hereunder. |
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3) |
Both parties
shall be responsible to keep confidential this cooperation and the terms and
conditions of this Agreement. Without prior written consent of the other
Party, neither Party shall disclose to any third party details of the
cooperation between the parties and the terms and conditions of this
Agreement. |
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Article 7 Breach of Agreement
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1) |
If this
Agreement cannot be performed due to any Party’s violation of this
Agreement, the other Party shall have the right to terminate this Agreement. |
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2) |
If any party
breaches any obligations under this Agreement and incurs bad social impact or
economic losses to the other party, the other party shall have the right to
hold the party in breach responsible for such breach, requires the party in
breach to reverse such impact and make corresponding compensations, and to
terminate this Agreement. |
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Article 8 Force Majeure
Any party hereto shall not be held responsible for the other party’s
economic losses or the failure or delay to perform all or any part of this
Agreement due to force majeure events that could not be predicted and the
result of which cannot be controlled or prevented. However, the party affected
by such force majeure events shall promptly provide the other party with
written notice of such occurrence and, within 15 days thereafter, send a
valid certificate issued by the relevant authority explaining the details of
such events and the reason for its failure or delay to perform all or any part
of this Agreement. Both parties shall negotiate the performance or termination
of this Agreement according to the degree of impact on the performance hereof
caused by such events.
Article 9 Amendment or Modification
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1) |
During the
cooperation between the Parties, relevant business management requirements
and relevant customer management requirements stipulated by Party A for the
Monternet shall be incorporated as a supplement hereto. If there is any
conflict between the provisions of this Agreement and the management
requirements, the management requirements shall prevail. Both parties agree
to negotiate on the conflicting provisions, and execute a supplemental
agreement. |
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2) |
If any party
hereof intends to modify or terminate this Agreement, it shall provide
written notice to the other party at least 15 days prior thereto. Notice
in oral form shall be invalid. Any dispute arising from the termination of
this Agreement shall be negotiated in order to reach a resolution between the
parties. |
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3) |
Any issues not
included in this Agreement shall, upon agreement through amicable
negotiations between the parties, be included as a written supplement hereto. |
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4) |
This Agreement
shall be governed by the laws of the People’s Republic of China. If the
Parties hereto fail to resolve dispute by negotiation, either Party may file
an action in |
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front of the
court of the place where Party A is located. |
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5) |
This Agreement
shall enter into force after being signed by the representatives of the
Parties and affixed with the official seal of the Parties; the term hereof
shall be two years, which is renewable upon agreement by both Party A and
Party B through consultation. |
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6) |
This Agreement
and its Appendixes are made into four counterparts, every two for each party,
all with equal legal effect. |
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Appendix 1: Maintenance
Responsibilities
Appendix 2: Billing and Settlement
Appendix 3: Company Information
Appendix 4: Information Source Networking Information Safety and Security
Liability Statement
Party A: Guangdong Mobile Communications
Corporation
Authorized Representative: /S/
Date: March 23, 2004
Party B: Beijing SINA Internet Information
Services Co., Ltd.
Authorized Representative: /S/
Date: March 23, 2004
Appendix 1: Maintenance
Responsibilities
A. Diagram of the Maintenance Sections:






