Exhibit 10.ii.b
WORK ORDER
THIS WORK ORDER (the “FSC Work
Order”), is made and entered into this 29th day of December,
2006, by and between CARGILL, INCORPORATED
(“Cargill”) , through its North America Financial
Service Center (“FSC”), and THE MOSAIC COMPANY
(“Mosaic”) , and except as otherwise provided
herein, shall be subject to all terms and conditions set forth in
the Master Services Agreement (the “Master Agreement”)
dated December 29, 2006, by and between Cargill and
Mosaic.
1. Scope of
Services
A. Subject to the terms of this FSC
Work Order , FSC will provide to the North American
operations of Mosaic the following services (collectively the
“Services”), which Services, and expectations of the
FSC related to the inputs to be provided by Mosaic, are more
particularly described in the Appendices attached to this FSC Work
Order and made a part hereof:
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• Address
Book
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Appendix 1
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• Cash
Application
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Appendix
2
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• Collections
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Appendix
3
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• Accounts
Payable
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Appendix
4
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• Payment
Processing
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Appendix
5
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• Purchasing
Card Administration
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Appendix
6
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• Imaging/Document
Distribution
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Appendix
7
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• Travel
Card Administration
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Appendix
8
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• Travel
Report Processing
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Appendix
9
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• Other
Services
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Appendix 10
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• Projected
Costs of Services Provided
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Appendix
11
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• Process
Owners
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Appendix
12
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B. Services will be provided to
Mosaic by FSC on the terms set forth in the above-described
attachments for each of the functional areas. Changes in levels of
service, changes in measurement and any performance issues will be
resolved by the FSC and Mosaic process owners identified in
Appendix 12. If the parties are unable to resolve an issue, the
matter will be directed to the Mosaic/Cargill FSC Governance Team
for final resolution. The Governance Team will be composed of
individuals in the following positions: Mosaic – Vice
President of Finance and Chief Accounting Officer, and Director of
Corporate Accounting; Cargill – Financial Service Center
Operations Manager and Financial Service Center Controller. The
Governance Team will be responsible for the overall relationship
between Mosaic and the FSC.
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C. FSC and Mosaic acknowledge that Services
provided pursuant to this FSC Work Order constitute related party
transactions and that this FSC Work Order is subject to approval of
the Cargill Relationship Committee (“CRC”) and the
Special Transactions Committee of the Mosaic Board of Directors
(“STC”). This FSC Work Order will not be effective
between FSC and Mosaic until and unless it has been approved by the
CRC and the STC.
2. Term and
Termination
A. The term of this FSC Work Order
will commence on October 1, 2006 and will expire on
September 30, 2009. Thereafter, this FSC Work Order may be
renewed for additional three (3) year periods upon mutual
agreement of the parties. Notice of intention to negotiate a
renewal of this FSC Work Order must be provided to the other party
by written notice not less than six (6) months prior to the
expiration of the term then in effect.
B. If either party materially
breaches any of its duties or obligations under this FSC Work
Order, and such material breach is not cured within thirty
(30) days after written notice of the breach, then the
non-breaching party may terminate this FSC Work Order as of the
effective date specified in such notice (which date will not be
earlier than the end of such thirty (30) day cure
period).
C. Notwithstanding the foregoing,
either party may, at its option, and without cause, terminate this
FSC Work Order by providing the terminating party not less than
nine (9) months advance written notice to the other party,
which notice may not be given prior to October 1,
2007.
3.
Compensation/Payment
In consideration for the performance
of the Services, Mosaic agrees to pay to FSC the service fees as
set forth in each of the applicable Appendices attached hereto, and
as estimated in Appendix 11.
Charging Method:
Services and associated charges are
broken down into two categories: transaction based services, and
hourly services.
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Transaction based
services. These are based
on agreed upon projected volumes of specific transactions processed
such as accounts payable vouchers, payments, expense reports, cash
receipts applied, etc.
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•
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Hourly services.
These are agreed upon services that
are performed and the effort is recorded based on the time involved
to perform the service such as handling supplier inquiries,
traveler questions, customer invoice distribution, etc.
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Pass Through Costs:
Costs incurred by the FSC for the
benefit of Mosaic will be billed to Mosaic as these costs
occur.
Examples of pass-through costs
include mailing cost for Mosaic’s specific needs, external
resources hired specifically for Mosaic related projects or
activities, costs for equipment purchased exclusively for use by
Mosaic, etc.
Charging:
Charges for the Services provided to
Mosaic will be billed monthly. The billing will be one month in
arrears and reflect the actual transaction volumes and hours for
the previous month.
Pricing of
Services:
Pricing of Services will be as
provided in this FSC Work Order and will be good for a period of
one (1) year. After one (1) year, the pricing will be
reviewed and adjusted as agreed upon by both parties as of the
first anniversary of this FSC Work Order. A three percent (3 %) per
year price increase will be applied to the updated pricing in the
third year of the FSC Work Order.
Travel Costs:
All travel costs incurred on behalf
of Mosaic that will be charged to Mosaic will be presented to
Mosaic for approval prior to incurring the cost.
4. Resources provided to FSC
by Mosaic :
Mosaic will provide FSC with access
to SAP, Stellent, Mosaic business systems and other systems
necessary to perform the activities and provide the level of
service agreed upon in this FSC Work Order. Mosaic will ensure that
licensing on all business systems that will be used by the FSC
allows for third party access and usage of the systems. Mosaic will
provide FSC written documentation indicating approval from the
vendor that the systems can be accessed and used by third parties
on behalf of Mosaic. Mosaic will provide FSC personnel access to
the support systems for the Mosaic based applications being used,
and support for these systems at a level necessary to fulfill
FSC’s obligations under this FSC Work Order. Mosaic will
provide FSC personnel with the appropriate training on Mosaic
systems as systems are updated or changed and FSC agrees to follow
Mosaic’s procedures while using its systems.
Mosaic will provide the technology,
equipment, and infrastructure necessary to support any unique
processing, services, and communications necessary to provide
Mosaic with the level of service agreed upon in this FSC Work
Order. This includes unique equipment required by Mosaic such as
routers, corporate backbone access, customer support center, EDI,
LAN/WAN network, mainframe communications, remote access, etc. This
list is not intended to be all-inclusive but to provide examples of
items needed to continue to provide service to Mosaic. Mosaic will
provide these items at no cost to FSC.
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5. Interruption of
Service
In the event of unforeseen
circumstances such as weather events or system outages, FSC will
employ “best efforts” to carry out all critical
activities. Critical activities will include payments, lockbox
processing and urgent address book set-ups. The FSC will maintain
an updated business continuation plan that addresses the processing
needs of Mosaic and how those needs will be met during an
unexpected interruption at the FSC. This plan will be available for
review by Mosaic personnel upon request.
6. Notice
Any notice required to be given by
this FSC Work Order will be delivered personally or sent by
telecopy, overnight courier or first class mail, postage prepaid,
to the following address:
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To FSC:
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Cargill
Financial Service Center
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Suite
200
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4340 18
th
Avenue SW
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Fargo, NE
58103
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Attn: Jeff
Slaby
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Fax No.: (701)
271-5987
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To MOSAIC:
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The Mosaic
Company
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3033 Campus
Drive, Suite E490
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Plymouth, MN
55441
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Attn:
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Fax No.:
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or to such other address or telecopy
number as either party may hereafter designate in writing to the
other party. Notices will be effective upon receipt.
IN WITNESS WHEREOF
, the parties have executed this FSC
Work Order as of the day, month, and year set forth in the first
paragraph.
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CARGILL,
INCORPORATED
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By:
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Name:
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Its:
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THE MOSAIC
COMPANY
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By:
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Name:
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Its:
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4
Appendix 1
Address Book
Transaction Based
Services:
Supplier, and Employee Address
Book Additions and Changes: Address Book requests from Mosaic will be
processed within 24 hours of receipt by the FSC. If Mosaic submits
an “Urgent” Address Book request, it will be processed
within one hour. This service level will be achieved 95% of the
time for “Urgent” requests and 90% of the time for
“Normal” requests. Customer Address Book records are
not within scope of services expected by Mosaic.
1099 Adjustments:
Adjustments submitted to the FSC by
the stated deadline will be processed prior to 1099’s being
printed and sent to suppliers. Adjustments received by the FSC
after the stated deadline will be considered late and additional
charges for processing will apply. Late adjustments may result in
revisions or corrections, which is a Customer Driven Service,
rather than an adjustment.
Pricing: Charge rates are based on projected costs and
volumes, and are calculated to reflect the level of effort required
for each service. Rates are as follows:
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Additions
– Normal
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Volume
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Rate
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All
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$
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5.50
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Changes -
Normal
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Volume
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Rate
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All
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$
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4.00
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1099
Adjustments
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Volume
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Rate
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Prior to
deadline
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All
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$
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2.50
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After
deadline
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All
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5.00
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Additions
- Urgent
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Volume
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Rate
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All
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$
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11.00
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Changes -
Urgent
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Volume
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Rate
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All
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$
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9.50
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Measurement:
Address book request cycle times
will be monitored and reported to Mosaic quarterly.
FSC Expectations of
Mosaic:
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“Urgent” will be
applied to requests only when appropriate, as this does negatively
impact processing efficiency.
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Accounting for 1099’able
transactions will follow the appropriate account code structure.
Failure to do so results in significant rework by both the FSC and
Mosaic for 1099 processing.
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W-9 certificates will be
requested by Mosaic to speed up the process and to avoid putting
payments on hold status. Tax regulation defines monetary penalties
for all 1099’s issued with incorrect or missing Tax ID
information.
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Address Book accounts will be set
up throughout the year for 1099’able payments made outside of
SAP, to minimize the setup work needed during 1099
season.
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Standard service level agreement
timeframes do not apply to spreadsheets submitted for acquisitions
or large quantities. Spreadsheets will be processed as soon as
possible, among Normal and Urgent requests.
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Address Book –
cont’d.
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Customer Driven Services:
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Address Book Help Line
assistance
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SAP implementation work (includes
efforts to assist Mosaic with loading new address books and to
obtain W-9 forms)
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Address Book tool User setup
requests
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1099 year end processing. Mosaic
will provide all system and tax compliance expertise related to
1099s.
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1099 Revisions and Corrections
(changes made to 1099’s after they have been mailed to
suppliers)
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Missing Tax-ID follow-up when
Mosaic has indicated an AB record was not 1099’able, yet
1099’able transactions are recorded to it
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Miscellaneous report
requests
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W-9/ 1099 Process : The
FSC requests W-9 information from counter parties where appropriate
and carries out the annual 1099 reporting process for Mosaic.
Suppliers who do not provide Tax ID information that is required by
law will have all payments placed on “hold” status
until such information is provided.
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Audit Log Monitoring -10% of all
address book additions and changes will be verified against the
original documentation for internal control purposes
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Name Change Research –
Research performed to verify if name can be changed of if a new AB
record needs to be set up
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Address Book Consolidation
– The process of consolidating duplicate Address Book
records
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Pricing: Charging is based on actual time to perform the
service. The charge rate is all-inclusive and reflects the cost of
personnel, technology, operating support and supplies, and
infrastructure.
Customer Driven
Services will be charged
out at a rate of $45.00 per hour. Services requiring IT support
will be charged out at $105.00 per hour.
6
Appendix 2
Cash Application
Transaction Based
Services:
Electronic Receipts
Processing: Customer
payments received through bank lockboxes, inbound 820 or ACH direct
debit. Service commitment is 100% of lockboxes will be monitored
and reported to Mosaic treasury the same day the EDI transmission
is received at the FSC. The FSC will provide this service on all
banking days regardless of stipulated Cargill or Mosaic
holidays.
Cash in Transit (CIT) Item
Processing: A CIT item is
a lockbox receipt for which the automated process is unable to
match with a customer invoice in SAP. Cash in transit items are
manually applied. The service commitment is that 100% of all CIT
items will be cleared within 24 hours of receipt of deposit support
information from the bank. The 100% excludes waiting on information
from Mosaic and delays in Address Book setup. Same day application
is achieved by utilizing imaged check support for which the FSC has
been provided access by Mosaic.
Exception Item
Clearing: An exception
item is a receipt that has been applied to a customer’s
account; however, has not been matched to a specific invoice or the
dollar amounts do not match. The service commitment is 98% of the
exception will be coded or called within 72 hours from receipt of
the bank support.
Level 1 Exceptions:
These are any manual write
off’s (including discounts).
Level 2 Exceptions:
All other exceptions that are
followed up by the cash application team. Examples include short
pays, deductions or unapplied cash.
Manual Receipts
Processing: Invoice
application of wire transfers/ACH payments, non-customer receipts,
over the counter receipts and other manual transactions. The
service commitment is 100% of all invoice receipts will be
completed within 24 hours of notification. In situations where
application of funds is pending response from Mosaic or customer,
the FSC will apply funds within 24 hours of response.
Credit Card
Processing: Method of
clearing an invoice by obtaining a customer’s credit card
information.
CHAX Processing:
Method of clearing an invoice by
creating a check that replicates the customer’s faxed
payment.
Pricing: Charge rates are based on projected costs and
volumes, and are calculated to reflect the level of effort required
for each service. Rates are as follows:
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Inbound 820
Receipts
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Volume
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Rate
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All
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$
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0.30
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Cash In
Transit
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Volume
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Rate
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All
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$
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2.10
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Level 1 Exception
Items
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Volume
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Rate
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All
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$
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0.55
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Credit Cards
(per invoice)
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Volume
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Rate
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All
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$
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2.20
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ACH
Direct Debit
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Volume
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Rate
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All
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$
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0.25
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Manual
Items
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Volume
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Rate
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All
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$
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0.55
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Level 2
Exception Items
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Volume
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Rate
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All
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$
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4.00
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CHAX (per invoice)
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Volume
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Rate
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All
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$
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3.30
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7
Cash Application – Cont’d.
Measurement:
Mosaic will be advised whenever the
above noted performance standards are not achieved.
FSC Expectations of
Mosaic:
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Include the vendor bank account
number when requesting new address books
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Forward deduction support
received at Mosaic location to the FSC
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Fully utilize Mosaic lockbox
network
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Develop and implement SAP
auto-apply cash application tool
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Customer Driven
Services:
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ACH direct debit set
ups
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Inbound 820 trading partner
screenings/set ups
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Pre-advise wire confirmations -
contacting customers to verify receipt of wire transfer
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Miscellaneous report
requests
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Customer
reimbursements
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Inter-company
monitoring
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Managing the suspense
account
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Pricing: Charging is based on actual time to perform the
service. The charge rate is all-inclusive and reflects the cost of
personnel, technology, operating support and supplies, and
infrastructure.
Customer Driven
Services will be charged
out at a rate of $45.00 per hour. Services requiring IT support
will be charged out at $105.00 per hour.
8
Appendix 3
Collections
Collection
Activities : Mosaic and the FSC Collections team
(“Collections”) agree Collections will act as an
extension of Mosaic in recovering the past due accounts receivable.
To achieve optimal customer service and A/R collection performance,
Mosaic and Collections make the following mutual
commitments:
FSC Collections Agrees
to:
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Set and monitor collector
goals (such as ADP, ADL, % current plus 1-5) and review on a
monthly basis
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Execute best practice collections
strategies as agreed upon with Mosaic (prioritize workload high $,
high risk)
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Contact customer through fax,
telephone, letter, e-mail as required
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Pursue collection activities
assertively according to sales terms
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Document collection activities in
SAP
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Completion of workload on a
weekly basis
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Exhaust all other collection
attempts and do necessary research before engaging Mosaic’s
personnel
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Participate in Mosaic conference
calls as needed
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Monitor and communicate Mosaic
objective results and customer issues via monthly A/R
reporting
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Continue to communicate with
Mosaic contacts
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Pricing: Charge rates are based on projected costs and
are calculated to reflect the level of collection activity
projected for Mosaic. The charge is all-inclusive an