US PREMIUM MASTER SERVICE
AGREEMENT
Dated: 17th
January 2006.
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CUSTOMER DETAILS
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Title
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Given
Name:
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Surname:
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Business
Name:
New Motion,
Inc.
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Tax
ID:
202582952
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Business
Address:
42 Corporate
Park, Suite 250
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State of
Registration:
Delaware
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Irvine
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Business
Phone:
949-777-3700
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Post
Code:
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Business
Fax:
949-777-3707
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Postal
Address:
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Mobile
Number:
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E-Mail:
allan@newmotioninc.com
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State:
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Post
Code:
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Web
Address:
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Mobile
Messenger Account Manager:
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TECHNICAL CONTACT DETAILS
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Name:
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EMAIL
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NOTIFY OF
OUTAGE
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Brian
Singleton
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brian@newmotioninc.com
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x YES o NO
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Kalpesh
Trivedi
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kalpesh@newmotioninc.com
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x YES o NO
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YOUR
PAYMENT DETAILS
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Preferred
Payment Method:
o
Check
x EFT
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Contact Name
for Remittance Advice:
Allan
Legator
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Bank
BSB
Account Number
Wells
Fargo
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AGREEMENT
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I/We have read,
understood and agree to the Terms and Conditions as per the
attached and to all relevant industry and legal legislation and
regulation, and agree to pay the fees and charges as per this
master agreement.
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SIGNATURE:
/s/ Allan
Legator
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DATE:
1 | 18 | 06
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RETURN
OR FAX FORM WITH PAYMENT TO:
MOBILE
MESSENGER AMERICAS PTY LTD ABN 73 113 948 959
Level 1 225
Miller St North Sydney NSW 2060
PH: 61 2 9900
3600 FX: 61 2 990 3602
E. accounts@mobilemessenger.com.au
W. www.mobilemessenger.com.au
BACKGROUND:
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Mobile
Messenger is a wireless media, marketing and infrastructure company
focused on building and implementing effective properties that
engage customers on wireless devices. Mobile Messenger creates
contextual marketing opportunities in the mobile environment and
provides complete solutions for the development, deployment,
targeting and tracking of promotional campaigns on emerging mobile
platforms
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Customer wishes
to obtain, and Mobile Messenger is willing to provide, such
services on the basis of and subject to the Terms and Conditions of
this Master Services Agreement and of Addenda entered into under
it.
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NOW IT
IS HEREBY AGREED AS FOLLOWS:
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1
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Definitions and
Interpretation
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1.1
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The following
Definitions shall apply to these Terms and Conditions:
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1.1.1
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“Allocated Number” means any
specific telephone or text number or code (such as a short code) to
be entered by End-users, allocated to the Customer for the
Services, either dedicated to the Customer or to be shared with one
or more other customers;
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1.1.2
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“Commencement Date” means the
earlier of the date when (a) complete provisioning details are
provided by Mobile Messenger to Customer in respect of the
Services, and (b) the relevant Services commence to be
provided;
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1.1.3
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“Customer
Rights” means all Intellectual Property Rights owned by
Customer in relation to Customer Content;
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1.1.4
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“Customer
Content” means any information provided by or on behalf of
the Customer for transmission by Mobile Messenger as part of the
Services;
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1.1.5
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“Customer
Data” means any personal data (a) comprised in or relating to
any message, (b) which is provided by the Customer or any of its
direct or indirect customers, or (c) in respect of MO, from any
End-user;
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1.1.6
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“End-user” means any user of the
relevant Network Operator’s mobile network;
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1.1.7
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“Intellectual Property Rights”
means all copyright (Including but not limited to rights in
computer software), patents, trademarks, trade names, trade
secrets, registered and unregistered design rights, database rights
and topography rights, all rights to bring an action for passing
off, any other similar form of intellectual property or proprietary
rights, statutory or otherwise, whether registrable or not and
shall Include applications for any of them, all rights to apply for
protection in respect of any of the above rights and all other
forms of protection of a similar nature or having equivalent or
similar effect to any of these which may subsist anywhere in the
world;
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1.1.8
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“Mobile Messenger Data” means
data, excluding Customer Data, which is provided or generated in
the course of Mobile Messenger’s provision of the
Services;
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1.1.9
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“Mobile Messenger Rights”
means all Intellectual Property Rights owned by Mobile Messenger,
Including but not limited to those Intellectual Property Rights
involved in any aspect of the Services, the Platform or any device,
software or data used in connection therewith, Including without
limitation the Mobile Messenger Data, but excluding Customer
Data;
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1.1.10
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“MO” (or “Mobile
Originated”) means a message received by Mobile Messenger
from a Network Operator (such as, without limitation, a
mobile-originated SMS);
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1.1.11
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“MT” (or “Mobile
Terminated”) means a message sent by Mobile Messenger from
the Platform to a Network Operator’s mobile
network;
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1.1.12
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“Network
Operator” means a mobile network operator which is directly
or indirectly engaged in the performance of any of the
Services;
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1.1.13
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“personal
data” bears the meaning attributed to that phrase in the
European Union Data Protection Directive 95/46/EC
(“Directive”) and consistent with the privacy standards
of the Safe Harbor Privacy Principles framework of the United
States Department of Commerce (“Principles”) or any
successor or supplement to the Principles or equivalent national
implementation thereof;
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1.1.14
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“Platform” means the mobile
application services platform, and associated systems and network
connections, owned and operated by Mobile Messenger or by suppliers
or partners of Mobile Messenger, which is used to provide the
Services;
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1.1.15
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“Protocol
Specification” means the protocols to be used by the Customer
in order to access the Services, as notified by Mobile Messenger to
the Customer from time to time;
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1.1.16
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“Premium
Rate Message” means MO Premium Rate Message and MT Premium
Rate Message, as defined in the PSMS Terms and Conditions, and
either of them;
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1.1.17
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“PSMS
Terms and Conditions” means the Premium SMS Terms and
Conditions specified in Schedule 2;
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1.1.18
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“Regulator” means any relevant
regulatory agency or other authority which has lawful authority to
the regulate the Services or any part thereof, Including, without
limitation, (a) in relation to Premium Rate Messages in the United
Kingdom, the Independent Committee for the Supervision of Standards
of Telephone Information Services and/or ICSTIS Limited in the
United Kingdom, (b) the relevant Data Protection Authorities in the
country where the Customer markets or provides its Services, (c)
any Regulator identified in an Addendum, and (d) any other body or
person having regulatory jurisdiction over the Services or any
party thereof;
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1.1.19
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“Revenue
Share Payment” (or “Outpayment”) means a payment
from Mobile Messenger to Customer in the amount specified in an
Addendum;
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1.1.20
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“Rights” means the Customer Rights
and the Mobile Messenger Rights, respectively;
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1.1.21
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“Service” and “Services”
mean managed mobile infrastructure services and/or other services
of Mobile Messenger defined in the relevant Service
Specifications;
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1.1.22
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“Service
Addendum” means an Addendum specifying Services and other
matters pertaining to those Services;
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1.1.23
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“Service
Interface” means the method to be used by the Customer to
connect to the Platform;
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1.1.24
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“Service
Specifications” means Mobile Messenger’s documentation
detailing the features of Mobile Messenger’s services, as
such Service Specifications may be specified in an Addendum, and as
they may be updated by Mobile Messenger from time to
time;
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1.1.25
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“Subcontractor” means any client or
other third party with which the Customer contracts to provide any
or all of the Services;
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1.1.26
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“Tax” means any tax relating to the
sale or supply of the Services Including, without limitation, value
added tax, sales taxes, gross receipts taxes, and any regulatory
surcharges;
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1.1.27
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“Term” means the duration of this
Master Services Agreement, as specified in Clause 13, save as
earlier terminated in accordance with the provisions of these Terms
and Conditions; and
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1.1.28
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“Terms
and Conditions” means the provisions of this Master Services
Agreement, together with each of its Schedules and each Addendum
entered into under it.
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1.2
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References in these Terms and Conditions
to “Mobile Messenger” and “Customer” shall
Include their respective employees, agents, sub-contractors,
consultants and permitted assigns.
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1.3
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Headings are
Included in these Terms and Conditions for ease of reference only
and shall not affect the interpretation or construction of
these Terms and Conditions.
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1.4
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Unless the
context otherwise requires, the singular Includes a reference to
the plural and vice versa.
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1.5
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Words and
phrases defined in any part of these Terms and Conditions, being
these operative provisions, its Schedules and the relevant Service
Addendum, shall bear that meaning throughout the other parts of
this Agreement, save to the extent otherwise expressly provided
therein.
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1.6
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References to
Clauses and Paragraphs are, unless otherwise provided, references
to the clauses and paragraphs of, these Terms and Conditions
and paragraphs of the Schedules.
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1.7
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Unless the
context otherwise requires, any reference in these Terms and
Conditions to any specific statute shall Include a reference to any
modification or re-enactment thereof.
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2
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The
Services and the Addenda
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2.1
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In
consideration of the Customer satisfying its obligations under
these Terms and Conditions, Mobile Messenger shall provide the
Services in accordance with these Terms and Conditions from the
Commencement Date until:
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(a)
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the end of the
term for those Services specified in the relevant Addendum;
or
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(b)
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these Terms and
Conditions as they relate to those Services are terminated in
accordance with these Terms and Conditions;
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(d)
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these Terms and
Conditions are terminated in their entirety, whichever occurs
first.
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2.2
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The Customer
may request additional or amended services by completing a
Service Addendum.
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2.3
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Each Addendum
which is accepted, agreed and executed by the Customer and
Mobile Messenger will form part of these Terms and
Conditions.
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2.4
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Where an
Addendum specifies Premium SMS Services are being taken by the
Customer, then the PSMS Terms and Conditions shall apply
thereto.
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2.5
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The Customer
acknowledges and agrees that:
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(a)
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the Services,
and the terms and conditions which govern any of them (Including,
without limitation, the PSMS Terms and Conditions), shall be
subject to changes resulting from changes made by the relevant
Network Operator to the corresponding services provided by the
Network Operator to Mobile Messenger or the terms and conditions
which govern such corresponding services; and
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(b)
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in the event
that any such change is made which has any effect upon the rights
and obligations of the parties under these Terms and Conditions,
then:
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(i)
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such change
shall be deemed automatically to bind the Customer; and
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(ii)
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Mobile
Messenger will use its reasonable endeavours to notify Customer of
the relevant changes as soon as is reasonably practicable, provided
that the Customer shall be entitled by no less than thirty
days’ notice in writing to Mobile Messenger to terminate any
Addendum directly affected by the relevant change in the event that
such change has a materially adverse commercial effect upon the
Customer’s business.
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2.6
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Mobile
Messenger acknowledges that the Customer shall be entitled to
provide the Services to its Subcontractors, subject to
Customer’s compliance with all of its obligations under these
Terms and Conditions, and that Customer shall require its
Subcontractors to agree to and comply with the terms and conditions
of these Terms and Conditions. Such terms and conditions may be
Incorporated into a separate subcontractor agreement, provided
however that the form of such subcontractor agreement shall be
subject to prior review and approval of Mobile
Messenger.
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2.7
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To the extent
of any conflict or Inconsistency between a Service Addendum and the
operative provisions of these Terms and Conditions, the Addendum
shall take precedence in respect of the Services and other matters
which are the subject of that, Addendum. Each individual Addendum
shall be separate and discrete and shall relate only to the
Services which are the subject of it, and accordingly the contents
of any individual Addendum shall not affect the content of any
other Addendum or the Services which are the subject of any other
Addendum, save only as may be expressly provided in one or more of
the Addenda.
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3.1
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The Customer
warrants and undertakes to Mobile Messenger as follows:
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(a)
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at all times to
conform to the protocol specification for the relevant Service
Interface as provided to the Customer by Mobile Messenger from time
to time;
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(b)
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to attempt to
connect only to the Service Interface specified for
Customer’s Services and using only the names and passwords
notified to them by Mobile Messenger from time to time;
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(c)
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to designate at
least 2 weeks prior to the .Commencement Date such employees of the
Customer as may be required to act as technical coordinators and
Mobile Messenger’s contact points in order to coordinate
delivery of the Services;
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(d)
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to ensure that
the technical co-ordinators and other staff of the Customer follow
the service administration and fault reporting procedures provided
to Customer by Mobile Messenger from time to time;
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(e)
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to accept
responsibility for, and pay in accordance with these Terms and
Conditions, Mobile Messenger’s charges, as specified in
accordance with Clause 5.1, arising from the submission by the
Customer to Mobile Messenger of messages for delivery to any mobile
phone number (Including, without limitation, any invalid mobile
phone number);
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(f)
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to supply
complete and accurate instructions, Customer Content and Customer
Data to Mobile Messenger sufficient for the performance of the
relevant Services, in accordance with such timescales as Mobile
Messenger may reasonably require;
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(g)
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where the
Services Include any Premium SMS services, to ensure that the PSMS
Terms and Conditions are complied with in respect of all such
services and messages;
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(h)
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that neither
the Customer Content nor the Customer Data or its supply to or use
by Mobile Messenger or any End-user shall infringe the rights of
any third parties or any laws or regulations, Including, without
limitation, any and all applicable laws and rules governing
messaging services and customer information privacy, Including
customer proprietary network information, in any country where any
message is originated, delivered or in respect of which any of the
Services are performed and, where the Services are used for the
provision of services to End-users within the European Economic
Area, the European Union (EU) Data Protection Directive (95/46/EC),
the EU Directive on Privacy and Electronic Communications
(2002/58/EC), the EU Electronic Commerce Directive (00/31/EC) and
the EU Distance Selling Directive (97/7/EC), and any national
implementations thereof;
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to ensure that
the Services are used for proper and lawful purposes only and in
accordance with such instructions as Mobile Messenger may from time
to time notify to the Customer; and
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at its own
expense, to comply with all requirements and conditions at any time
imposed by law or regulation which are applicable to or affect the
Services or the conduct of the Customer’s
business.
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3.2
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Without
limiting Clause 3.1 above, the Customer undertakes not to use the
Services or permit the Services to be used:
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(a)
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for sending any
communication which is defamatory, offensive or abusive or of an
obscene or menacing nature;
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(b)
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for the
persistent sending of messages without a reasonable cause or for
the purpose of causing annoyance, Inconvenience or distress to any
person;
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(c)
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in any way that
contravenes applicable law or regulation in any country where the
Services are marketed or provided;
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(d)
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in any way that
may have a detrimental effect to the goodwill and good standing of
any of the relevant Network Operators; or
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(e)
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for the sending
of unsolicited messages.
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3.3
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Mobile
Messenger may request:
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(a)
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evidence from
the Customer of compliance with Clauses 3.1 and 3.2 above,
and
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(b)
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the provision
by the Customer of reasonable volume forecasts, customer support
information and information concerning new services to be provided
by means of the Services, and the Customer agrees to comply with
any such request as soon as reasonably practicable, and with such
degree of detail as Mobile Messenger may require on the condition
that any forecasts given will not be contractually binding and/or
oblige the Customer to purchase and/or order the Services, save as
may be provided in the relevant Addendum.
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3.4
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The Customer
acknowledges that the Network Operators have a base of End-users
across all age groups. Customer shall be responsible for the
Services delivered to End-users and shall take all appropriate
measures to ensure that the content of each of the Services is not
inappropriate for the End-user.
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3.5
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The Customer
also acknowledges that:
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(a)
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an Allocated
Number may be similar to another number or code; and
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(b)
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Mobile
Messenger shall under no circumstances have any responsibility or
liability in the event that any End-users mistakenly send messages
to an Allocated Number instead of another number or
code.
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4
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Compliance and Regulators
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(a)
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to comply, and
to ensure that all of the Customer Content and all use of the
Services complies, in all respects, with all regulations,
directions, codes of practice and other rules and guidelines,
mandatory or otherwise, promulgated from time to time by Regulators
(collectively, “Codes”) Including, without limitation,
those of the Mobile Marketing Association (available at
www.mmaglobal.com);
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(b)
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to ensure that
all advertising of the Services complies with applicable
advertising laws, standards, regulations and codes;
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(c)
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to provide
Mobile Messenger with, and notify Mobile Messenger of any
subsequent changes to, the name, address and contact telephone
number of any Subcontractor, together with any Allocated Numbers
allocated to such Subcontractors;
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(d)
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that where
Mobile Messenger is advised in writing by a Regulator that the
Customer is or has been in breach of any Code, Customer shall
immediately comply with any request from Mobile Messenger to cease
the breaching activity and shall comply with any directive or order
of the Regulator;
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(e)
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to provide all
reasonable assistance to Mobile Messenger in connection with Mobile
Messenger’s compliance with any requirements or conditions
which are at any time imposed by law or any Regulator which are
applicable to or affect the Services.
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(f)
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to provide the
Regulator with such information or material relating to the
Services or a future service as the Regulator may reasonably
request in order to carry out any investigation in connection with
(i) the Services or (ii) Customer’s relationship with Mobile
Messenger or with a Subcontractor.
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4.2
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In the event
that any Network Operator or Regulator:
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(a)
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advises Mobile
Messenger that the Customer is or has been in breach of any of the
Codes, Mobile Messenger shall be entitled to act on any request,
recommendation, order or directive by such Network Operator or
Regulator to withhold any sums payable to the Customer until the
Customer pays to the Network Operator or Regulator (as the case may
be) all sums due for payment of fines, penalties, administrative
charges or other sums payable to the Network Operator or Regulator
or to one or more End-users by reason of an order of a Regulator,
and Mobile Messenger shall be entitled to pay the same out of the
monies withheld; or
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(b)
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makes a charge,
fine, penalty or debit against Mobile Messenger, or any deduction
from of sums otherwise payable to Mobile Messenger for one or more
actual or alleged events the liability for which (if proven) would
have arisen out of a breach of Clause 3.1 or 3.2 above or
constituted a breach of any of the Codes, then Mobile Messenger
shall be entitled to recover from the Customer the amount thereof,
plus any costs or expenses Incurred by Mobile Messenger in
connection with the Incurring of such liability or the relevant
charge, fine, penalty, debit or deduction.
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5
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Price,
Payment and Currency
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5.1
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The charges for
the Services shall be as set out in the relevant Addendum, as
adjusted from time to time pursuant to this Clause 10. In the event
that an Addendum does not refer to any specific pricing, the
Services shall be performed at Mobile Messenger’s then
current standard charges, which Mobile Messenger will provide to
the Customer upon request.
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5.2
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Mobile
Messenger shall be entitled to change the pricing which applies to
Services by:
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(a)
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30 days’
notice in writing to the Customer, or
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(b)
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such other
period of notice as may be specified in the relevant Addendum, (a
“Price Change Notice”).
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In the event
that a Price Change Notice is given to the Customer, the Customer
shall have the rights of termination specified in Clause
12.3(b)(ii) below. Any messages sent on or after the date when such
a Price Change Notice takes effect shall be charged at the pricing
specified in that Price Change Notice.
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5.3
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Where an
Addendum specifies that the Customer is to pre-pay charges to
Mobile Messenger for Services, then:
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(a)
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the Customer
shall make such payments by the time specified therefor in such
Addendum;
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(b)
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Mobile
Messenger will set-off such pre-paid charges against the charges
otherwise payable by the Customer for the Services in question, and
any other amounts payable by the Customer under these Terms and
Conditions, and report monthly to the Customer, showing a
reconcilia
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