SMS CONNECTIVITY
AGREEMENT
STANDARD TERMS AND
CONDITIONS
between
Mobliss,
Inc.
and
Cingular
Wireless LLC
This Agreement
("Agreement"), is entered into by and between
Cingular Wireless LLC, a Delaware limited
liability corporation ("Cingular"), with and
Mobliss, Inc, ("Customer") to be effective as of
1/8 , 2004 (the "Effective
Date").
Exhibits
Exhibit A
Premium SMS Revenue Share and Fees for
Service
Exhibit B
Template for Shortcodes Applications
Exhibit C
Template for Premium SMS Billing and Shortcode
Applications
Exhibit D
Service Level Agreement
RECITALS
WHEREAS, Cingular is a provider of wireless
messaging service ("Cingular Services"); and
WHEREAS, Customer provides content and
applications that may be sent via wireless messaging
services;
WHEREAS, Customer desires to interconnect with
Cingular, either directly or through a designated party, so as to
more efficiently deliver its Content to Cingular subscribers
("Connectivity");
WHEREAS, from time to time Customer may request
that Cingular provide it with billing services to enable
Subscribers to more easily purchase premium SMS services from
Customer; and
WHEREAS, from time to time Customer may request
that Cingular provide it with Shortcodes to make it more convenient
for Subscribers to send SMS messages to Customer.
NOW, THEREFORE, and in consideration of the
mutual promises, representations and warranties contained in this
Agreement, the parties agree as follows:
The following
definitions apply throughout this Agreement, including any
Exhibits:
1.1 "Customer Marks"
means the Marks of Customer or its
Affiliates that are used in or relate to Customer's and its
Affiliate's businesses.
1.2 "Customer Content"
means all data, information, and other content made available by or
on behalf of Customer through the Customer Information Service or
otherwise provided by Customer to Cingular for Cingular's use as
described in this Agreement. The types of Customer Content that
Customer may transmit under the Agreement are described in Section
2.1.1.
1.3
"Customer Information
Service" means
Customer's service that distributes SMS content for use in
connection with wireless devices of Subscribers.
1.4
"Marks" means trademarks, service marks, logos,
insignias, trade dress and other proprietary trade designations
protected by law.
1.5 "Premium
SMS" means the
charging of Cingular subscribers for a specific use of text
messaging with the use of Shortcodes for a per event charge in
addition to their already prescribed monthly service
plan.
1.6
"Shortcodes" means a
combination of fewer than ten digits to which Subscribers can
direct text messages from their Wireless Equipment and which
Cingular will translate into a valid SMTP address for deliver to
Customer.
1.7
"SMS"
mean short message
service.
1.8 "SMS
Connectivity" means
the ability to access with permission the Cingular text messaging
network architecture for the purpose of transmitting SMS messages
to or from Cingular subscribers.
1.9
"Subscribers" means users of Cingular Services.
1.10 "Unsuitable
Content" means
Customer Content that Cingular may in its sole discretion determine
to be inappropriate, including content that is in any way unlawful,
harmful, threatening, defamatory, obscene, harassing, or racially,
ethically or otherwise objectionable; services that facilitate
illegal activity, promote violence, promote discrimination, promote
illegal activities, or incorporate any materials that infringe or
assist others to infringe on any copyright, trademark, or other
intellectual property rights.
1.11 "User
Data" means
personally identifiable data generated in connection with a
Cingular User's use of the Customer Information Service, including
without limitation, information that may be provided at the time of
registration for the Customer Information Service, but expressly
not including personally identifiable data provided to Customer or
any of its Affiliates in any manner other than in connection with
the Customer Information Service.
1.12 "Wireless
Equipment" means
digital electronic equipment meeting the requirements of and
authorized by Cingular for the use of the Cingular Service,
including the Cingular Services that enable Cingular Users to
receive the Customer Information Service.
2.1 Services Available
under this Agreement. This Agreement includes several services some of
which are available on an ala carte basis for the delivery of
Customer Content to Subscribers as follows:
2.1.1 Customer will be allowed to use the SMS
Connectivity for the following uses Voting, Polling, Mobile
Marketing, Alerts, Content Delivery, and Application Support.
Cingular must be notified in advance of using the granted
connectivity for any additional uses not identified in this
section. Cingular will have thirty (30) days to respond to these
requests and can disapprove the efforts. Notification should be
sent to the same address c/o the contract signor for
Cingular.
2.1.2 Customer will be granted SMS Connectivity,
either through a direct connection to the Cingular messaging
architecture, or through a Cingular designated intermediary.
Cingular at its sole discretion will determine that appropriate
point of integration. Customer will initially be provided
connectivity directly via Cingular. Cingular at its sole discretion
may also request that Customer change the point of connectivity.
Cingular will provide the appropriate specification and contact
information for connectivity at such time as this agreement is
executed.
2.1.3 Cingular may in its sole discretion
reserve Shortcodes for Customer to direct Subscribers to send SMS
messages to for ultimate delivery to Customer or Customer designee.
Short Code reservations (without billing service requirements)
shall be documented by a signed writing from both parties as in the
form of Exhibit B. The first Short Code reservations, if any, shall
be attached hereto as Exhibit B 1, and each subsequent Short Code
reservations, if any, will be attached and labeled using the
following convention: Exhibit B-2, Exhibit B-3 and so on. To
be effective, any changes to a Short Code reservation must be in
writing and signed by authorized representatives of both parties.
Nothing herein is intended to obligate the Parties to enter into a
Short Code reservation.
2.1.4 Cingular in its sole discretion may
provide billing services that will enable Customer to charge a
premium for delivery of Customer Content to Subscribers or for
Subscribers who direct SMS messages to Customer via a Short Code.
The details describing any Premium SMS Campaign shall be set forth
is a signed writing in the form shown as Exhibit C. The first
Premium SMS Campaign, if any, shall be attached hereto as Exhibit C
1, and each subsequent Premium SMS Campaign, if any, will be
attached and labeled using the following convention: Exhibit
C-2, Exhibit C-3, and so on. To be effective, any changes to a
Premium SMS Campaign must be in writing and signed by authorized
representatives of both parties. Nothing herein is intended to
obligate the Parties to enter into a Premium SMS
Campaign.
2.1.5 Customer shall provide appropriate
technical and operational supervision in support of the Agreement.
The support requirements are set forth in Exhibit D, Service Level
Agreement.
2.2 Nonexclusive Market
Rights. It is expressly understood and agreed that neither
this Agreement nor any Amendment grants to either party any
exclusive privileges or rights and that either party may
participate in similar business arrangements and for similar
content as described herein and contract with other organizations
in association with the Customer Information Service provided under
this Agreement or the Agreement.
2.3
Service Prohibitions.
2.3.1 Content. Customer is solely responsible for the
development, operation and maintenance of the Customer Content.
Customer also is responsible for ensuring that the Customer Content
(i) does not disparage, defame, or discredit Cingular or a Cingular
Affiliate or their respective names and is not derogatory or
detrimental to the good name or business reputation of Cingular or
a Cingular Affiliate, and (ii) does not constitute Unsuitable
Content. Cingular or its designated agent may review all Customer
Content prior to its delivery to Subscribers. Cingular may reject
any Customer Content in its sole discretion. Cingular's failure to
reject Customer Content shall not constitute an approval or other
endorsement of the suitability of such content.
2.3.2 Eligible Subscribers.
Customer shall only send Customer Content to Subscribers who have
affirmatively expressed a desire to receive Customer Content
("Opt-in Consent"). Customer may not send any unsolicited Customer
Content. Customer may secure Opt-in Consent via Web registration or
via SMS request.
2.4 Registration of
Users. Customer will require the Subscribers to register
with Customer for the Subscribers to receive the Customer Content.
Customer will use Subscriber information only in accordance with
Customer's privacy policy in effect at the time the applicable
Subscriber information is collected. Customer will not sell,
disclose, transfer, or rent any Subscriber information obtained by
it under the Agreement to any third party (other than Customer's
Affiliates) or use any User Information on behalf of any third
party (other than Customer's Affiliates), without the permission of
the applicable user specifically approving such use.
Notwithstanding the foregoing, Customer may share User Information
with the sponsor of a discrete campaign using this agreement,
provided that the identity of such sponsor (the "Sponsor") was
provided to the Subscriber at the time of the Subscriber's
registration to receive the Customer Content. Before sharing
information with a Sponsor, Customer must have entered into an
agreement with the Sponsor with terms prohibiting any further
transfer of such Subscriber information. Customer will comply with
all applicable privacy laws, rules and regulations in using or
releasing any User Information.
2.5 Advertising
Limitation. Customer shall not deliver unsolicited
advertising or coupons to Subscribers, including delivery of
ads/coupons via SMS or via e-mail, unless Subscribers have agreed
to receive such types of Customer Content.
2.6 No Switchover
Marketing. During the term of the Agreement, Customer
shall not market to Cingular Subscribers (as a targeted group) to
attempt to persuade them to use any other wireless
carriers.
2.7 Ownership. Subject to
the licenses granted in this Agreement, Customer is and will remain
the owner of all right, title and interest in and to the Customer
Marks, and Customer Content, including all intellectual property
rights therein. Cingular hereby acknowledges and agrees that,
except as expressly set forth herein, nothing in this Agreement
grants to it a right or license in any patents, copyrights, trade
secrets, trademarks, logos or other property or rights of Customer
or its Affiliates. Customer hereby acknowledges and agrees that
nothing in this Agreement grants to it a right or license in any
patents, copyrights, trade secrets, trademarks, logos or other
property or rights of Cingular or its Affiliates.
3. FEES
AND REVENUE SHARING Customer will pay the fees set out on
Exhibit A. Cingular will collect and remit the revenue share
associated with billing services as set out in Exhibit A. All
payments made under this Agreement shall be made in U.S.
Dollars,
4.
MARKETING AND
PROMOTION
4.1 Marketing and Placements.
From time to time, Customer and
Cingular may agree to implement certain marketing programs in
support of the relationship contemplated by this Agreement, or any
aspect thereof.
4.2.1
License. Subject to
the terms and conditions of this Agreement, each party (the
"Licensee") hereby grants the other party (the
"Licensor"), during the term of this Agreement, a
non-exclusive, royalty-free, non-transferable, worldwide license to
use and reproduce the Marks provided by Licensor hereunder solely
in connection with the performance of Licensee's obligations under
this Agreement.
4.2.2 License Restrictions.
Licensee will use the Marks
provided to Licensee by Licensor in conformance with Licensor's
trademark usage policies as communicated to Licensee from time to
time. Licensee will not use Licensor's Marks in a manner that
Licensor reasonably believes dilutes, tarnishes or blurs the value
of Licensor's Marks. Licensee acknowledges that Licensee's use of
Licensor's Marks will not create in Licensee, nor will Licensee
represent it has, any right, title or interest in or to Licensor's
Marks other than the license granted by Licensor above. Licensee
will not attempt to register any of Licensor's Marks, nor will it
adopt any derivative or confusingly similar names, brands or marks
or create any combination marks with Licensor's Marks. Licensee
acknowledges Licensor's and its Affiliates' ownership and exclusive
right to use Licensor's Marks and agrees that all goodwill arising
as a result of Licensee's use of Licensor's Marks will inure solely
to the benefit of Licensor and its Affiliates.
4.3
Style
Guides. Customer
acknowledges that it will follow the Style Guides as provided by
Cingular.
5.
FORECASTS
5.1 Forecasts: Customer shall provide to CINGULAR upon
execution of this agreement, an estimate ("Forecast") of its
network usage. This Forecast will be for at least three (3) months,
and thereafter a three (3) month Forecast shall be provided at the
start of each Quarter (January lst, April 1
st , July 1', October These Forecasts shall include estimated
number of total SMS messages with a summary of expected mobile
originated and mobile terminated messages.
6.1 Term. The Initial Term of this Agreement shall be for
one (1) year from signature by both parties. The Agreement will
automatically be extended, without any further action by either
party, for additional consecutive periods of one (1) year each
(each a "Renewal Period").
6.2 Termination. Either party may terminate this Agreement as to
any particular Content or in its entirety upon sixty (60) days
prior notice to the other party of the effective date of such
termination.
6.3
Price
Changes. CINGULAR
reserves the right to change prices for services provided by
CINGULAR hereunder as necessary to account for considerations of
CINGULAR
expenses,
competition, and market conditions. Such changes as necessary will
be announced to Customer at least ninety (90) days prior to the
effective date of the price change.
6.4
Non-Payment. Notwithstanding any other provisions of this
Agreement, CINGULAR shall have the right to terminate Customer's
service and this Agreement without further notice if an invoice for
services provided hereunder by CINGULAR is not paid in full within
forty-five (45) days after the due date of such invoice, and such
invoice remains unpaid for ten (10) days after Customer's receipt
of written notice of such non-payment from CINGULAR.
6.5 Unsuitable Information
Services: Customer may not deliver Unsuitable Information
Services via the connectivity described herein. Cingular may at its
sole discretion determine that Content distributed by Customer
under this agreement is Unsuitable Content. If Cingular determines
that Content has been delivered by Customer after Cingular has
notified Customer that such Content is an Unsuitable Content, the
agreement may be terminated immediately by Cingular.
6.6 Breach. If either
party breaches or defaults on any of the provisions of this
Agreement, and such breach is not cured within thirty (30) days
after the breaching party receives written notice, then in addition
to all other rights and remedies of law or equity or otherwise, the
injured party shall have the right to terminate this Agreement
without any obligation or liability. Failure to terminate this
Agreement following a breach which continues longer than such
thirty (30) day period shall not constitute a waiver, at any time
thereafter, of the non-breaching party's rights under this Section,
provided such breach has not been cured.
6.7 Effect of
Termination. Upon expiration or termination of this
Agreement, (i) Cingular will immediately return to Customer all
copies of the Confidential Information of Customer in the custody
of Cingular, and any Customer data, equipment, materials or other
property that Cingular has been provided during the term of this
Agreement, (ii) Customer will immediately return to Cingular all
copies of the Confidential Information of Cingular in the custody
of Customer, and any Cingular data, equipment, materials or other
property that Customer has been provided during the term of this
Agreement, and (iii) all licenses from one party to the other party
will immediately terminate. In addition, the provisions of this
Agreement which by their nature survive termination shall so
survive.
7.1 During the term of
this Agreement it may be necessary for one party to provide other
party with certain written, electronic or oral information that is
marked or described as, identified in writing as, or provided under
circumstances indicating it is, confidential or proprietary
("Information"). The receiving party shall protect
such Information received by it from whatever source from
distribution, disclosure or dissemination or use to or by anyone
except employees of receiving party with a need to know such
Information in conjunction with the provision of services
hereunder, except as authorized herein or as otherwise authorized
in writing.
7.2 Receiving party will not have an obligation
to protect any portion of disclosing party's Information
which:
7.2.1 is made publicly available by disclosing
party or lawfully by a nonparty to this Agreement; or
7.2.2 is lawfully obtained by receiving party
from any source other than disclosing party; or
7.2.3 is previously known to receiving party
without an obligation to keep it confidential; or
7.2.4 is
released by disclosing party in writing.
7.3 Receiving party will only make copies of the
Information received from disclosing party as are necessary for its
use under the terms hereof, and each such copy will be marked with
the same proprietary notices as appear on the originals. Receiving
party agrees to use the Information solely in connection with this
Agreement and for no other purpose. Receiving party agrees to
return promptly all Confidential Information and any copies thereof
to disclosing party upon termination or expiration of this
Agreement or at any time upon the disclosing party's written
request.
7.4 Receiving party's obligations as to the
Confidential Information shall continue for a period of two (2)
years after the termination or expiration of this
Agreement.
7.5
If a demand under legal or
regulatory authority of competent jurisdiction or a requirement of
law for the discovery or disclosure of Confidential Information is
made known to either party, the receiving party shall give notice
of the demand or requirement prior to disclosing the Confidential
Information and shall, upon the request and at the expense of the
other party, obtain or cooperate in any efforts by the receiving
party to seek reasonable arrangements to protect the confidential
and proprietary nature of such Confidential Information.
7.6 Both parties agree that a breach of any of
the obligations set forth in this Section 7 would irreparably
damage and create undue hardships for the other party. Therefore,
the non-breaching party shall be entitled to immediate court
ordered injunctive relief to stop any apparent breach of this
Section 7, such remedy being in addition to any other remedies
available to such non-breaching party.
8.
WARRANTY DISCLAIMER. THE EXPRESS WARRANTIES SET FORTH IN THIS
AGREEMENT CONSTITUTE THE ONLY WARRANTIES MADE WITH RESPECT TO THE
PERFORMANCE OF SERVICES PROVIDED UNDER THIS AGREEMENT. BOTH PARTIES
SPECIFICALLY DISCLAIM ALL OTHER WARRANTIES, WRITTEN OR ORAL,
STATUTORY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR
WARRANTIES ARISING FROM A COURSE OF DEALING, TRADE USAGE OR TRADE
PRACTICE. IN ADDITION, NEITHER PARTY MAKES ANY WARRANTIES
WHATSOEVER TO ANY PERSON OR ENTITY (INCLUDING BUT NOT LIMITED TO
CINGULAR USERS) OTHER THAN TO THE OTHER PARTY HEREUNDER. NO
REPRESENTATION OR STATEMENT MADE BY EITHER PARTY OR BY AGENTS OR
EMPLOYEES OF EITHER PARTY, ORAL OR WRITTEN, INCLUDING, BUT NOT
LIMITED TO, ANY SPECIFICATIONS, DESCRIPTIONS OR STATEMENTS PROVIDED
OR MADE TO EACH PARTY BY THE OTHER PARTY SHALL BE BINDING UPON
EITHER PARTY AS A WARRANTY OR OTHERWISE.
9.
INFRINGEMENT AND
INDEMNIFICATION
9.1 Customer represents
and warrants that: it owns all right, title, and interest in and
to, or has sufficient authority to use and distribute or make
available in the manner contemplated by this Agreement, the
Customer Content; none of the Customer Content, nor the Customer
Marks does or will infringe any U.S. patent, trademark, service
mark, copyright, or other intellectual property right of a third
party, or constitute a libel or defamation or false, deceptive or
unfair advertising or disparagement under applicable law, or fail
to comply with any applicable law, or constitute an invasion of the
right of privacy or publicity of any person.
9.2 Cingular represents and warrants to
Customer as follows: that it owns all right, title, and interest in
and to, or has sufficient authority to use and distribute
in