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SERVICE AGREEMENT

Consulting Services Agreement

SERVICE AGREEMENT | Document Parties: OBAGI MEDICAL PRODUCTS, INC. | VENTIV COMMERCIAL SERVICES, LLC You are currently viewing:
This Consulting Services Agreement involves

OBAGI MEDICAL PRODUCTS, INC. | VENTIV COMMERCIAL SERVICES, LLC

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Title: SERVICE AGREEMENT
Date: 3/13/2009
Industry: Biotechnology and Drugs     Law Firm: Norris Mclaughlin     Sector: Healthcare

SERVICE AGREEMENT, Parties: obagi medical products  inc. , ventiv commercial services  llc
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Exhibit 10.50

The confidential portions of this exhibit have been filed separately with the Securities and Exchange Commission pursuant to a confidential treatment request in accordance with Rule 24b-2 of the Securities and Exchange Act of 1934, as amended.  REDACTED PORTIONS OF THIS EXHIBIT ARE MARKED BY AN [##].

SERVICE AGREEMENT

 

This service agreement (the “Agreement”) dated July 1, 2008 (the “Effective Date”) by and between VENTIV COMMERCIAL SERVICES, LLC, a New Jersey limited liability company (“Ventiv”) and OBAGI MEDICAL PRODUCTS INC. (OMP), a corporation formed pursuant to the laws of the state of California (“Client”).  Ventiv and Client may each be referred to herein as a “Party” and collectively as the “Parties”.

 

1.     The Services - Ventiv will provide Client with a field force that shall consist of twenty (20) full-time sales representatives (the “Ventiv Sales Representatives”) who shall Detail Client’s Products (as defined in Section 2 below) and shall distribute Product Samples and Product Literature and (at Client’s direction).  A “Detail” means a face-to-face contact by a Ventiv Sales Representative with Targets (identified by Client) which involves a Product presentation highlighting the Product features and benefits for its approved indications.  A “Target” means a physician identified and validated by Client as a potential referral source for the Product.  The Ventiv Sales Representatives shall be managed by Client’s sales managers who report to Client’s Director of Sales for Dermatology.  All administrative support and oversight of Ventiv Sales Representatives will be managed by the Ventiv organization through one shared Project Director and one shared Project Manager (collectively with the Ventiv Sales Representatives, the “Project Team”).  In connection with the promotion of Client’s Product, Ventiv shall provide the following services (collectively, the “Services”):

 

           (a)            Implementation - (i) recruit, hire and train the Ventiv Sales Representatives as set forth in Section 3 below, (ii) develop Program procedures, (iii) implementation of the Call Plan (which shall be established and maintained by Client) for use by the Ventiv Sales Representatives in Detailing Client’s Products, (iv) customize Program processes, and (v) establish Program performance parameters, goals and metrics.  “Program” means Client’s program of providing details to targets in an effort to promote its product.

 

(b)            Deployment - (i) Deployment of Ventiv Sales Representatives ( i.e. , provision of: salary, fleet automobile, laptop computer and handheld PDA (each with sales force automation software) and Ventiv benefits), (ii) deployment of the shared Project Director and the shared Project Manager ( i.e. , provision of: salary and Ventiv benefits), (iii) office costs/operational supplies; and (iv) operational support.  The Ventiv Sales Representatives target hire date is August 7, 2008 and deployment date will be on or about August 15, 2008 (the “Deployment Date”).

 

(c)   Meetings – Plan of Action (POA) meetings, including the initial Product launch meeting scheduled for the week of August 11, 2008, the venue and agenda for each POA meeting and the length thereof shall be determined by Client.  All POA meeting expenses reasonably incurred by Ventiv in accordance with Client’s plans for each POA meeting shall be billed to Client as a pass-through cost (as described in Exhibit A).

 

(d)   Product Literature; Promotion - Ventiv shall be responsible for (i) ensuring that only Product Samples and Product Literature provided by Client are distributed by the Ventiv Sales Representatives; and (ii) promoting the Product in compliance with all applicable federal

 

 

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and state statutes, laws, ordinances, rules and regulations of any governmental or regulatory authority, including (but not limited to) the HHS Office of Inspector General (“OIG”) Compliance Program Guidance for Pharmaceutical Manufacturers, the PhRMA Code on Interactions with Healthcare Professionals, the Accreditation Council for Continuing Medical Education requirements for continuing medical education, the American Medical Association Ethical Guidelines on Gifts to Physicians from Industry, the Federal Food, Drug and Cosmetic Act (“FDCA”), the Medicare/Medicaid anti-kickback statute, the Prescription Drug Marketing Act (“PDMA”), the Health Insurance Portability and Accountability Act, and similar state laws, rules and regulations (collectively, “Applicable Law”).

 

(e)   The Territory where the Product will be promoted by Ventiv is certain states within the United States.  Client shall determine such states and shall provide to Ventiv a list of such states that are included within the Territory (“Territory Alignment”).

 

(f)   Reports - Ventiv shall provide Client with standard reports in accordance with Exhibit B attached hereto.  Any customized or “non-standard” reports ( i.e. , reports requiring material changes in the nature of the data or formatting) requested in writing by Client shall be prepared by Ventiv for Client, and unless otherwise mutually agreed by the Parties in writing, Client shall pay Ventiv [ 1*] per hour for the preparation of such customized or “non-standard” reports.

 

(g)   Rx Law Book .  During the Term, Ventiv shall provide Client with access to Ventiv’s proprietary Rx Law Book.  Rx Law Book provides a mechanism for communicating updated state law information to organizations via a web based program.  The Rx Law Book is an online tool providing desktop access to individual state laws for the marketing of prescription drug samples. The Rx Law Book contains rules, regulations and laws for the following: mid-level practitioner authority, drug sampling laws, theft, loss and additional state reporting requirements, manufacturer and distributor licensing, pedigrees and marketing and promotional spend laws.  Ventiv shall provide Client with three usernames and three passwords to the Rx Law Book.  Client understand and agrees that: (A) access to the Rx Law Book is (and at all times shall remain) the sole property of Ventiv, and (B) access to the Rx Law Book shall be limited to these three specifically identified Client employees (and no other Client employees or third parties under any circumstances), and (C) access to the Rx Law Book shall cease at the end of the Term, and (D) Client is solely responsible for the acts and omissions of its employees.  During Year One, access to the Rx Law Book is provided by Ventiv to Client [ 2* ].  If Client decides to continue this service in Year Two, Client shall pay Ventiv a fixed monthly fee as set forth in Exhibit A.

 

(h)   Sample Accountability - Ventiv shall implement a sampling program (including sample accountability) in accordance with Exhibit C attached hereto.  The sampling program shall be consistent with applicable federal and state laws, regulations, and guidelines, including but not limited to the Prescription Drug Marketing Act and its implementing regulations (“PDMA”).  Client shall be responsible for shipment and/or delivery of Product samples and Product literature to the Ventiv Sales Representatives.  Ventiv will validate a current list of licensed practitioners and validate additions and changes.  Client is responsible for taking all

 

*  Subject to confidential treatment request

 

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action required or suggested by the Food and Drug Administration (“FDA”), including but not limited to: reporting of adverse events, confirming all returned samples and, where applicable, notifying the FDA, and all supplemental communications with respect to any of the above.

 

(i)           Ventiv shall further provide sample management and sample accountability services for certain of Client’s sales representatives (collectively, with the Ventiv Sales Representatives, the “Sales Representatives” and each Ventiv or Client sales representative individually, a “Sales Representative”).  The fees for such services are set forth on Exhibit A attached hereto.

 

2.     The Product; Right to Sell; Market - Client’s Product is SoluCLENZ Rx Gel   (Benzoyl Peroxide, 5%) (the “Product”).  As of the Effective Date, Client represents and warrants that the Product trademarks are owned by or licensed to Client, and that the Product is either owned by Client and/or that Client has all lawful authority necessary to market and sell the Product.  This Agreement does not constitute a grant to Ventiv of any property right or interest in the Products or the trademarks owned by or licensed to Client and/or any other intellectual property rights which Client owns now or in the future.  Ventiv recognizes the validity of and the title to all of Client’s owned or licensed trademarks, trade names and trade dress in any country in connection with the Products, whether registered or not.  Client represents to Ventiv that neither the trademarks, trade names or trade dress referenced above, nor the promotion of the Products by Ventiv, infringe on any intellectual property or product marketing rights of any other person.

 

3.     Training  - The training responsibilities of the Parties are as follows:

 

(a)           Ventiv shall be responsible for training members of the Project Team concerning: compliance with Applicable Law, sales force automation training, expense management and training concerning fleet policies, Ventiv’s sample management policies and procedures , Ventiv human resource policies, procedures and administration and other applicable Ventiv internal human resource and general compliance policies and procedures.   Ventiv shall further provide Client’s sales representatives with PDMA and Office of Inspector General compliance training.

 

(b)           Client has responsibility for training  members of the Project Team concerning selling skills, all Product specific information including Product complaint handling procedures, applicable specific Client health care compliance policies and Client customer service policies and procedures, Client’s code of conduct, orientation to Client’s business, and adverse event reporting policies and procedures.

 

(c)           The Parties agree to work together to mutually determine if, when, and at what cost additional training shall be provided to members of the Project Team.

 

4.     Client Responsibilities

 

(a)           Client is responsible for:

 

(i)           Identification of Targets.  Client will identify a current list of licensed

 

 

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practitioners.  Ventiv shall validate the list of licensed practitioners provided by Client.  If revalidation of Targets by Ventiv is required due to modifications or changes made or requested by Client, Ventiv shall provide such revalidation services.  Client shall pay Ventiv the fees set forth in Exhibit A, Section III (a) for its performance of validation services,

 

(ii)           Establishment and maintenance of a call plan for use by the Ventiv Sales Representatives in Detailing Client’s Product (the “Call Plan”),

 

(iii)           Providing Ventiv with a Territory Alignment,

 

(iv)           Production and shipment of Product samples and Product Literature to the Ventiv Sales Representatives in accordance with   Applicable Law,

 

(v)           Informing Ventiv promptly of any changes which Client believes are necessary or appropriate in the Product Literature or in information used by the Ventiv Sales Representatives concerning the Product in order to be in compliance with Applicable Law,

 

(vi)           Responding timely to any inquiry concerning a Product from any licensed practitioner,

 

(vii)           Providing all training as set forth in Section 3 (b) above,

 

(viii)                      Taking all action required by the Food and Drug Administration (“FDA”), (including but not limited to reporting of adverse events, confirming all returned Product samples and, where applicable, notifying the FDA), and for making all supplemental communications with respect to any of the above.

 

(b)           Notwithstanding anything to the contrary set forth herein, the Program pursuant to which Ventiv is performing the Services is Client’s Program and as such, Client is responsible for ensuring, and Client represents and warrants, that the Program complies with Applicable Law.  Ventiv is responsible for ensuring, and further, Ventiv represents and warrants, that its implementation of the Program pursuant to which the Ventiv Sales Representatives are performing the Services shall comply with Applicable Law.

 

5.     Ventiv Compensation - Ventiv shall receive compensation for the Services provided hereunder as set forth in Exhibit A attached hereto and made a part hereof.

 

6.       Confidentiality; Ownership of Property (a) During the performance of the Services contemplated by this Agreement, each Party may learn confidential, proprietary, and/or trade secret information of the other Party (“Confidential Information”).  The Party disclosing Confidential Information shall be referred to as the “Disclosing Party” and the Party receiving Confidential Information shall be referred to as the “Receiving Party.”

 

          Confidential Information means any information, unknown to the general public, which is disclosed by the Disclosing Party to the Receiving Party under this Agreement.   Confidential Information includes, without limitation, technical, trade secret, commercial and financial

 

 

 

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information about the Disclosing Party’s (i) research or development; (ii) marketing plans or techniques, contacts or customers; (iii) organization or operations; (iv) business development plans ( i.e. , licensing, supply, acquisitions, divestitures or combined marketing); (v) products (including but not limited to Rx Advantage and Rx Law Book), licenses, trademarks, patents, other types of intellectual property or any other contractual rights or interests (including without limitation processes, procedures and business practices involving trade secrets or special know-how) and (vi) in the case of Ventiv, the names, addresses, phone numbers, e-mail addresses and work assignments of Ventiv employees, and in the case of Client, the names, addresses, phone numbers, e-mail addresses and work assignments of Client employees.  The Receiving Party shall neither use nor disclose Confidential Information of the Disclosing Party for any purposes other than those specifically allowed by this Agreement.

 

          Upon the expiration or termination of this Agreement, the Receiving Party shall return to the Disclosing Party or destroy all tangible forms of Confidential Information, including any and all copies and/or derivatives of Confidential Information made by the Receiving Party or its employees, as well as any writings, drawings, specifications, manuals or other printed or electronically stored material that contains, Confidential Information.   In the event that any material or media is destroyed pursuant to the previous sentence, upon written request from the Disclosing Party, an officer of the Receiving Party shall certify to the Disclosing Party in writing such destruction.   The Receiving Party shall not disclose to third parties any Confidential Information or any reports, recommendations, conclusions or other results of work under this Agreement without prior consent of an officer of the Disclosing Party.   The obligations set forth in this Section 6, including the obligations of confidentiality and non-use shall be continuing and shall survive the expiration or termination of this Agreement and will continue for a period of two (2) years from the date of expiration or termination.

 

          The obligations of confidentiality and non-use set forth herein shall not apply to the following: (i) Confidential Information at or after such time that it is or becomes publicly available through no act or omission of the Receiving Party; (ii) Confidential Information that is already independently known to the Receiving Party as shown by prior written records; (iii) Confidential Information at or after such time that it is disclosed to the Receiving Party on a non-confidential basis by a third party with the legal right to do so; (iv) Confidential Information required to be disclosed pursuant to judicial process, court order or administrative request, provided that the Receiving Party shall so notify the Disclosing Party sufficiently prior to disclosing such Confidential Information as to permit the Disclosing Party to seek a protective order or to otherwise limit such disclosure.

 

           (b)           All property, materials and documents supplied to the Receiving Party during the Term of this Agreement, including but not limited to report designs and sales training materials, shall be and remain the sole and exclusive property of the Disclosing Party.  Each Receiving Party agrees to hold all such property, materials and documents confidential in accordance with this Section 6 of the Agreement.

 

7.     Independent Contractors - Ventiv and its directors, officers and employees (including the Ventiv Sales Representatives) are at all times independent contractors with respect to Client.  No Ventiv Sales Representative shall be deemed to be an employee or agent of Client.

 

 

 

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           (a)           Ventiv is solely responsible for withholding federal, state, or local income tax or other payroll tax of any kind on behalf of its employees.  Ventiv employees are not eligible for, are not entitled to, and shall not participate in any of Client’s benefit plans or programs, including but not limited to, any pension plan, welfare plan, profit sharing plan or any other “employee pension benefit plan”, or insurance plan or any other “employee welfare benefit plan” or “employee benefit plan” (as those terms are defined by the Employee Retirement Income Security Act of 1974, as amended) or any other plan, program, fringe, award, bonus, perquisite or other benefit (such as, but not limited to, vacation and holiday pay) incident to employment offered from time to time by Client.  Ventiv is responsible for the payment of all required payroll taxes, whether federal, state, or local in nature, including, but not limited to income taxes, Social Security taxes, Federal Unemployment Compensation taxes, and any other fees, charges, licenses, or similar payments required by law.

 

(b)             Notwithstanding Section 7(a) above, Ventiv shall not be responsible for any cost to the extent attributable to: (i) actions by Client that caused Project Team member to be reclassified as an employee of Client, (ii) discriminatory acts of Client, and (iii) any benefits payable under any employee benefit plan (as such term is defined Section 3(3) of ERISA), and any other incentive compensation, stock option, stock purchase, incentive, deferred compensation, supplemental retirement, severance and other similar fringe or employee benefit plans, programs or arrangements that may be sponsored at any time by Client or any of its affiliated entities that cause any Ventiv employee to be reclassified as an employee of Client.

 

8.     Non-Solicitation; Ventiv Personnel; Performance    (a) Except as otherwise set forth below, Client may not solicit for employment any Project Team member during the Term of this Agreement or within one (1) year after the termination of this Agreement without the prior written approval of Ventiv, which may be withheld by Ventiv in its sole and absolute discretion.  For clarity, if Client hires an employee of Ventiv as a result of such employee’s response to a public advertisement or general recruitment procedures not targeted at that employee, such hiring shall not constitute a breach of this Section 8 by Client.

 

(b)           Client agrees during the Term of this Agreement and for one (1) year thereafter not: (i) to provide any contact information (including name, address, phone number or e-mail address) concerning any Ventiv Sales Representative to any third party which provides or proposes to provide contract sales services to Client, or (ii) to actively assist in any other way such a third party in soliciting for employment a Ventiv Sales Representative.  Client shall pay or cause the third party to pay Ventiv [ 3*] for each Ventiv employee so employed or retained as liquidated damages for breach of this Section.  Ventiv agrees during the Term of this Agreement and for one (1) year thereafter not: (i) to provide any contact information (including name, address, phone number or e-mail address) concerning any Client sales representative to any third party contract sales service entity, or (ii) to actively assist in any other way such a third party in soliciting for employment a Client sales representative.  Ventiv shall pay or cause the third party to pay Client [ 4* ] for each Client sales representative so employed or retained as liquidated damages for breach of this Section.

 

(c)           If Client believes in good faith that the performance of any Ventiv Sales

 

*  Subject to confidential treatment request

 

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Representative is unsatisfactory or is not in compliance with the provisions of this Agreement, Client shall notify Ventiv and Ventiv shall promptly address the performance or conduct of such person in accordance with its internal human resource policies.  In the event that Client determines in good faith that a Ventiv Sales Representative has violated any Applicable Law, regulation or policy, Client shall notify Ventiv.  Ventiv shall promptly address the issue and take all appropriate action (including but not limited to termination of such employee) provided all such action shall be in accordance with Ventiv’s internal human resource policies.

 

(d)           Ventiv may not solicit for employment any Client employee during the Term of this Agreement or within one (1) year after the termination of this Agreement without the prior written approval of Client, which may be withheld by Client in its sole and absolute discretion.  For clarity, if Ventiv hires an employee of Client as a result of such employee’s response to a public advertisement or general recruitment procedures not targeted at that employee, such hiring shall not constitute a breach of this Section 8 by Ventiv.

 

9.     Indemnification   (a) Ventiv shall indemnify and hold Client, its officers, directors, agents and employees harmless from and defend against any and all third party liabilities, losses, proceedings, actions, damages, claims or expenses of any kind, including costs and reasonable attorneys’ fees which result from (i) any negligent or willful acts or omissions by Ventiv, its agents, directors, officers, or employees, or (ii) any material breach of this Agreement by Ventiv, its agents, directors, officers or employees.

 

          (b)  Client shall indemnify and hold Ventiv, its officers, directors, agents, and employees harmless from and defend against any and all third party liabilities, losses, proceedings, actions, damages, claims or expenses of any kind, including costs and reasonable attorneys’ fees which result from (i) any negligent or willful acts or omissions by Clien


 
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