|
EXHIBIT 10.34
SERVICE AGREEMENT
This Service Agreement (hereinafter called
“Agreement”) is made effective as of the 1
st day of January 1994, by and between Directed
Services, Inc., a New York Corporation (hereinafter called
“DSI”), and Golden American Life Insurance Company, a
Delaware Insurance Corporation (hereinafter called “Golden
American”).
WHEREAS, DSI has extensive experience in the
distribution of variable insurance business; and
WHEREAS, Golden American is an affiliate of DSI and
desires DSI to perform certain marketing, sales and other services
(hereinafter called “Services”) for Golden American in
its insurance operations and desires further to make use in its
day-to-day operations of certain personnel, property, equipment,
and facilities (hereinafter called “Facilities”) of DSI
as Golden American may request; and
WHEREAS, DSI desires Golden American to perform
certain managerial, supervisory, treasury, accounting, financial
reporting, systems, legal and tax-related tasks for DSI in its
securities operations and further to make use in its day-to-day
operations of certain personnel, property, equipment, and
facilities of Golden American as DSI may request; and
WHEREAS, DSI and Golden American contemplate that
such an arrangement will achieve certain operating economies, and
improve services to the mutual benefit of both DSI and Golden
American; and
WHEREAS, DSI and Golden American wish to assure that
all charges for Services and the use of Facilities incurred
hereunder are reasonable and to the extent practicable reflect
actual costs and are arrived at in a fair and equitable manner, and
that estimated costs, whenever used, are adjusted periodically to
bring them into alignment with actual costs; and
WHEREAS, DSI and Golden American wish to identify
the Services to be rendered to Golden American and DSI and to
provide a method of fixing bases for determining the charges to be
made.
NOW, THEREFORE, in consideration of the premises and
of the promises set forth herein, and intending to be legally bound
hereby, DSI and Golden American agree as follows:
|
|
1.
|
PERFORMANCE OF SERVICES
|
Both parties agree to the extent requested by the
other party to perform such Services for each other as the parties
determine to be reasonably necessary in the conduct of their
insurance operations and securities operations.
Each party agrees at all times to use its best
efforts to maintain sufficient personnel and Facilities of the kind
necessary to perform the Services contemplated under this
Agreement. Each shall have the right upon thirty (30) days prior
written notice to the other to subcontract with those parents,
subsidiaries, affiliates or unrelated third parties (hereinafter
“SUBS”) accepted in writing by the other party to
perform any Services and provide any personnel and Facilities which
each is obligated to provide pursuant to this Agreement and in
strict accordance with the terms, conditions and limitations
contained in this Agreement. In addition, each party agrees that
shared personnel may be used. Services provided by such shared
personnel may satisfy either party’s obligations to perform
Services under this Agreement.
|
|
(a)
|
CAPACITY OF PERSONNEL
|
Whenever either party utilizes its personnel to
perform Services for the other pursuant to this Agreement, such
personnel shall at all times remain employees of the employer
subject solely to its direction and control and the employer shall
alone retain full liability to such employees for their welfare,
salaries, fringe benefits, legally required employer contributions
and tax obligations.
No facility of either party used in performing
Services for or subject to use by the other party shall be deemed
to be transferred, assigned, conveyed or leased by performance or
use pursuant to this Agreement.
|
|
(b)
|
EXERCISE OF JUDGEMENT IN RENDERING
SERVICES
|
In providing any Services hereunder which require
the exercise of judgement, each party shall perform any such
Service in accordance with any standards and guidelines developed
and communicated to the other party. In performing any Services,
hereunder, each party shall at all times act in a manner reasonably
calculated to be in, or not opposed to, the best interest of the
other party.
Neither party shall have liability for any action
taken or omitted by it, in furnishing Services and Facilities under
this Agreement, in good faith and without gross
negligence.
The performance of Services by DSI for Golden
American or Golden American for DSI pursuant to this Agreement
shall in no way impair the absolute control of the business and
operations of DSI or Golden American by their respective Boards of
Directors. Each party shall act hereunder so as to assure the
separate operating identity of the other party.
The performance of DSI under this Agreement with
respect to the business and operations of Golden American shall at
all times be subject to the direction and control of the Board of
Directors of Golden American. The performance of Golden American
under this Agreement with respect to the business and operations of
DSI shall at all times be subject to the direction and control of
the Board of Directors of DSI.
2.1 Subject
to the foregoing and to the terms and conditions of this Agreement,
DSI shall provide to Golden American the Services set forth
below.
DSI shall provide marketing Services, including
recruitment and direction of internal wholesalers, validation of
agents' training allowances and development allowances and the
administration of all agency matters.
|
|
(b)
|
ADVERTISING AND SALES PROMOTIONAL
SERVICES
|
Under the general supervision of the Board of
Directors of Golden American and subject to the direction, control
and prior approval of the responsible officers of Golden American,
DSI shall provide sales Services, including sales aids, rate
guides, sales brochures, solicitation materials and such other
promotional materials, information, assistance and advice as shall
assist the sales efforts of Golden American. DSI shall also
interface to the extent necessary or appropriate with the NASD and
SEC regarding marketing materials.
(c) DSI
shall provide underwriting and related securities Services to
Golden American in its offerings of insurance products.
(d) DSI
shall provide supervisory and regulatory expertise and support as
necessary to facilitate Golden American’s offering of
insurance products, including NASD and SEC interface regarding
registered representatives and registration statements.
2.2 Subject
to the forgoing and to the terms and conditions of this Agreement,
Golden American shall provide to DSI the services set forth
below.
|
|
(a)
|
SUPERVISORY/MANAGERIAL
|
Golden American shall provide managerial and
supervisory services to DSI regarding insurance operations,
insurance distribution and product specific knowledge/information
or training.
Golden American shall provide treasury, accounting,
and financial reporting services, including systems support as
requested by DSI to support DSI’s investment advisory and in
the performance of allocations of salaries and expenses of the
parties to this Agreement.
Golden American shall provide tax-related consulting
and related services to DSI’s operations.
Golden American shall provide legal support for
DSI.
|
|
(e)
|
COMMISSIONS PROCESSING
|
Golden American shall process the payment of
commissions for DSI.
Golden American agrees to reimburse DSI and DSI
agrees to reimburse Golden American for Services provided to each
other pursuant to this Agreement. The charges for such Services and
Facilities shall include all direct and directly allocable
expenses, reasonably and equitably determined to be attributable to
each party, plus a reasonable charge for direct overhead such as
rent expense, the amount of such charge for overhead to be agreed
upon by the parties from time to time. When shared personnel are
used to perform Services, allocations of the cost of such personnel
including salaries and benefits shall be in proportion to the time
spent by such personnel directly relating to Services performed for
the appropriate party to this Agreement.
Each party's determination of charges hereunder
shall be present
|