EXHIBIT 10.24B
Pages where confidential
treatment has been requested are stamped “Confidential
Treatment Requested and the Redacted Material has been separately
filed with the Commission,” and places where information has
been redacted have been marked with (***).
SECOND AMENDMENT
TO
THE
PROCESSING AND PRODUCTION
SERVICES AGREEMENT
BETWEEN
CSG SYSTEMS, INC.
AND
TIME WARNER CABLE
INC.
This Second Amendment (the
“Amendment”) is made by and between CSG Systems,
Inc., a Delaware corporation, as successor-in-interest to
ComTec Incorporated (“CSG”) and Time Warner Cable
Inc., (“TWC”). CSG and TWC entered into a certain
Processing and Production Services Agreement executed on
June 18, 2003, as subsequently amended by the First Amendment
to the Processing and Production Services Agreement Between ComTec
Incorporated and Time Warner Cable, Inc. dated June 14, 2004
(“First Amendment”) and the Letter Agreement dated
June 29, 2006, (collectively, the “Agreement”),
and now desire to amend the Agreement in accordance with the terms
and conditions set forth in this Amendment. If the terms and
conditions set forth in this Amendment shall be in conflict with
the Agreement, the terms and conditions of this Amendment shall
control. Any terms in initial capital letters or all capital
letters used as a defined term but not defined in this Amendment
shall have the meaning set forth in the Agreement. Upon execution
of this Amendment by the parties, any subsequent reference to the
Agreement between the parties shall mean the Agreement as amended
by this Amendment. Except as amended by this Amendment, the terms
and conditions set forth in the Agreement shall continue in full
force and effect according to their terms.
CSG and TWC agree as
follows:
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1.
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All
references to “ComTec” and “ComTec
Incorporated” shall be amended to “CSG” and
“CSG Systems, Inc.” respectively and shall mean CSG
Systems, Inc., as successor-in-interest to ComTec Incorporated,
collectively for itself and its affiliates and
subsidiaries.
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2.
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PDF
Presentment Services . The description of the PDF Presentment
Services added to Exhibit B in the First Amendment is
amended and restated to read in its entirety as
follows:
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At each Client’s option,
presentment of PDF images of its Subscribers’ hard copy bill
statements (front and back for then-current month and prior six
(6) months) via such Client’s Electronic Billing vendor
and/or CheckFree or any third party in CheckFree’s network
(“PDF Presentment Services”) and support and
maintenance services for the interface between CSG and such
Client’s Electronic Billing vendor (“PayXpress
Interface”) and between CSG and CheckFree (“CheckFree
Interface”) to enable retrieval by Subscribers of such PDF
images. Such Client may elect to receive the PDF Presentment
Services with respect to either the PayXpress Interface or the
CheckFree Interface or both.
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3.
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PDF
Presentment Services . The pricing for the PDF Presentment Services
added to Exhibit C in the First Amendment is amended and
restated to read in its entirety as follows:
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*. ************
(***-**** *** *** ******)
****** ************** ** **** *** ********* ********* *** ***
********* ********* ***** **** ********** *** ***********
*****************. ****** **** *** ** ********** $*,***.**
************ *** *** *** ****** ********* ************ ***** ****
******’* ************** ** *** ********* *** *********
********** *** **** ** ************* ********* *******
*********.
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$*,***.**
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Confidential Treatment Requested
and the Redacted Material has been separately filed with the
Commission.
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*. ***********
** ********** **-********* **** (*** ****)
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$***.**
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*. **********
** ********** ********* ****** **** * ***** *****
*****/**** ****** (*** ********** ******* (** ******* ***
(*) ****** ******* *** **** ********** *******). **** ***
********** *** ** ******* ******* *** *** *********** ******** ***
******** **** **** ******* ** *** ********* ********* ** **** ****
******* ** *** ********* ********* ** **** ****
**********.
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$*.****
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*. *******
*** ******** *** (*** ********** *******)
*** **** ******** **** (*) ****** ** ********** ****
********* *** ****** *** ********** ******* ** ** **********
******. *** *** ****** ********* *********** **** ****** ** ****
********* *** ****** ******* **** *** ********* ********* *** ***
********* *********, *** ******* *** ******** *** ***** ** *******
*** **** ** *** ********* ********* *** *** *********
*********.
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$*.****
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4.
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Support
and Maintenance Services and PDF Presentment Services Service Level
Agreement . The
terms and conditions added to Section 4 of the Agreement in
the First Amendment are hereby amended and restated to read in
their entirety as follows:
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**** *******
** **** ******, *** *** ****** ** *** ****-******* ******* ****
*********, *** ** ******* ** **** (*) ********** ****** **
**** **********, *** *** *********** ** **** ****** ***** **
********* *** ******* ** **** *********** ******* ******’*
********** ******* ******* (“********* *******”) ***
******* *** ******* ** ********* ** *** ***** ***** **
*********’* ******* (“********* *******
********”), ** **** ****, ** ******* ** ****** **** (**)
***** *** ***, ***** (*) **** *** ****, ****** **** *** * ****
******* (**.*%) ** *** ****, ******** ** * ******* *****, *********
********* ****-**** *** *********** ** ***** **** ****** ** *****
** ***** *****-***** (**) ***** ******* ****** ** ***, *****
********* ****-**** ***** *** ****** *** (*) ***** ** ***
******-**** (**) **** ****** ** **** (*) ***** ** *** ****,
*** *** **** **** **** ******* ** **** *********** ***** ****** ***
**** *********** ******* *** ******’* ********* ******* ****
*** ********* *** ********* ** ****** **** **** ** **** (***
“****** ********”). *******, *** ***** ******* ****
****** **** *****-***** (**) ***** ******* ****** ** *** *********
****-**** *** *********** ** ***’* ******* *** ******** ****
** ********* **** **** ******’* ********** ******* ****** **
********* ***/** ** ******* *** ****** ** ***********’ ****
********** ******* **** ******’* ********* ******* ***/** ***
********* ******* ******* (“***
******”).
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**** *******
** **** ******, **** ********** ** **** ****** ***** ** **** **
**** **** **********’* **** ********* *** **** ******’*
********* ******* ** *** *** ********* ******* ******* ******
******-**** (**) ***** ** ***’* ********** ******* ** ****
**** **** ****** (“**** ************
********”).
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****** ****
(*) ******** **** ***** *** *** ** **** *****, *** *****
********** * ****** ** **** ****** ******* ***** (*) ***
****** ****** ** *** *** ****** *** *** ***** **** ******** *****
** ******** ** *** ****** ********, *** (*) *** ****** ****
**** *** **** ********** ** **** ********** ** **** ****** ******
******** *** **** ******’* ********* ******* *** *** ***
********* ******* ******** ***** ***’* ********** ******* **
**** **** **** ****** ** ******** ** *** **** ************
********. *** *** ********* ** *****, * ******* ** *** ******
******** ** *** **** ************ ********, ** **********, ******
********* ** *** ********** ******** ** *** ********* *** ***
********** ***** ****
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#2295404 *.
*.**
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**** * ** *
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**/**/**
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CONFIDENTIAL AND PROPRIETARY
INFORMATION - FOR USE BY AUTHORIZED EMPLOYEES OF THE PARTIES HERETO
ONLY AND IS NOT FOR GENERAL DISTRIBUTION WITHIN OR OUTSIDE THEIR
RESPECTIVE COMPANIES
Confidential Treatment Requested
and the Redacted Material has been separately filed with the
Commission.
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******* **
**** *** ********* ******* *** *** ********* ******* ******** *****
*** ********** ****** *** ******* ** ******* *** ***********
******** **** ******* ** **** *** ********* ********* *** ***
********* *********.
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** **
********** ****** ** *******, *** ***** ******** *
****-****
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