Exhibit 10.1
TRM ATM Corporation and eFunds Corporation
This
Processing Services Agreement (“Agreement”) is entered
into as of April 1, 2008 (the “Effective
Date”) by eFunds Corporation (“eFunds”), and
TRM ATM Corporation (“TRM” or
“Customer”) (and together with eFunds, the
“Parties”).
1. Recitals
a. Whereas, a dispute has arisen
between the parties relating to eFunds’ demands for
TRM’s payment for services provided to TRM under the Master
Services Agreement dated September 20, 2004 (the
“MSA”);
b. Whereas, a dispute has also
arisen relating to TRM’s claims regarding eFunds’
performance of services contemplated under the MSA;
c. Whereas, the parties intend
to resolve those disputes through this Agreement;
d. Whereas, by executing this
Agreement, the parties intend to supersede and replace the MSA in
its entirety;
e. Whereas, in consideration for
eFunds’ willingness to enter into this Agreement to provide
services to TRM, TRM agrees to pay eFunds the sum of $2,500,000,
which represents payment in full for (i) transition services
rendered by eFunds under the MSA, and (ii) payment for early
termination and total contract value of the MSA (the “Initial
Payment”), and $288,000 (the “Secondary Payment”,
together with the Initial Payment, the “Agreed Payment
Amount”);
f. Whereas, in consideration for
TRM’s payment of the Agreed Payment Amount, eFunds has
expended significant effort and expense transitioning services to
TRM and agreed to continue a business relationship with TRM;
g. Whereas, the payment of the
Agreed Payment Amount by TRM to eFunds is an integral and essential
part of this new Agreement, and eFunds would not agree to provide
any services to TRM without TRM’s payment, and eFunds’
receipt, of this amount; Now, therefore, the Parties agree as
follows:
2. Definitions
a. Documentation means
the documentation for Processing Services provided to the Customer
by eFunds, as amended from time to time by eFunds.
b. Live Transaction
means a collection of related electronic messages designed to
complete a Transaction, for other than test or certification
purposes, at an automated teller machine (ATM), point of sale
(POS) device, or other device that accepts debit or credit
cards for payment or other funds transfer purposes, and that is
concluded by a credit or a debit to a cardholder’s
account.
c. Network means an
electronic funds transfer network supported by eFunds.
d. Processing Services
means the computer data processing services provided by eFunds to
the Customer in accordance with Attachment A to this Agreement or,
if applicable, other amendment to this Agreement.
e. Products mean the
Processing Services, computer software programs, Documentation,
eFunds-supported files, and databases utilized by eFunds,
additional products, and any modifications, revisions,
enhancements, or updates to any of them.
f. Transaction means an
authorization request, cash withdrawal, payment transaction,
refund, or reversal initiated by a cardholder at an ATM, POS
device, or other device that accepts debit or credit cards for
payment purposes and that is transmitted to eFunds for processing
under this Agreement.
3. Pricing, Payment and Taxes
a. Pricing. In addition to
the Agreed Payment Amount set forth in Section 3, Customer
shall pay eFunds the fees for products and services set forth in
Attachment A, as amended from time to time.
b. eFunds may charge
Customer any increase in out of pocket third party costs or fees
actually incurred (including the Pass-through fees) by eFunds that
are not included in the transaction costs or dial up service
fees.
c. Initial Payment. In
consideration for eFunds’ willingness to continue to do
business with TRM, and eFunds’ execution of this new
Agreement, Customer agrees to pay eFunds $2,500,000 in wired or
certified funds not later than two (2) business days from the
execution of this Agreement.
d. Secondary Payment.
Customer shall pay the Secondary Payment in installments on the
following schedule: nine (9) monthly payments of $32,000, with
the first payment to be billed as part of the April 2008
invoice, and the final payment due with the December 2008
invoice. Customer’s obligation to pay the Agreed Payment
Amount shall survive any termination of this Agreement, and if for
any reason this Agreement is terminated prior to the
December 2008 invoice, the balance of the Secondary Payment
will be due upon such termination.
e. Other Payments. All
other amounts to be paid to eFunds under this Agreement are due
when the applicable products or services are provided. Customer
shall advise eFunds, within thirty (30) days of the date of any
invoice, if it has any objections to the invoice. If eFunds does
not receive an objection from Customer, Customer authorizes eFunds
to initiate, and Customer agrees to pay, an electronic funds
transfer or ACH debit in the amount of the invoice to be debited
from Customer’s account thirty (30) days after the date
of issuance of the invoice. If payments are not received when due,
eFunds may charge Customer interest on amounts due at the greater
of the highest legal rate or 1.5% per month; charge Customer any
bank charges and other expenses (including but not limited to
attorney’s fees) related to nonpayment or collection; and
bring any required legal action to recover amounts due. Should
Customer in good faith dispute all or a portion of the amount due
on any invoice or request any adjustment to an invoiced amount,
Customer shall pay any undisputed portion promptly and notify
eFunds in writing of the nature and basis of the dispute and/or
adjustment as soon as possible and prior to the payment due date.
Authorized representatives of the parties shall negotiate in good
faith to resolve such dispute prior to the next payment due date.
In the event that no resolution is reached, Customer shall pay the
entire outstanding disputed amount. If it is ultimately determined
that Customer is due the disputed amount, eFunds shall credit this
amount, plus interest at the rate of one percent (1.5%) per month
on Customer’s next invoice following resolution of the
dispute. eFunds reserves the right at it’s sole discretion to
change the payment method to deduct payment from interchange and
surcharge fees.
f. Taxes. Except for
taxes based on the income of eFunds, any taxes, including
withholding taxes or taxes based on the products and services
provided under this Agreement, including but not limited to sales,
use, and personal property taxes or like kind taxes, shall be paid
by the Customer.
g. Minimums. TRM shall
use its best commercial efforts to achieve a dollar value of
Processing Services of at least $1,000,000 (“Volume
Amount”) for each of the four years of the Term. This figure
is based on current number of transaction volume. For each month of
the Term, the Volume Amount many be adjusted downward in proportion
to any decrease in volume based on a six (6) month rolling
average.
h. Petro-Canada.
Provided Customer makes the Initial Payment when due, eFunds shall
continue to remit to Customer all revenue, less fees charged by
eFunds, as set forth in Part F of Attachment A, generated by
the PetroCanada agreement as set forth in the parties’
Purchase Agreement for the remainder of the existing term of that
agreement. Should Customer fail to pay the Initial Payment when
due, eFunds shall be entitled to retain all revenue generated by
the PetroCanada agreement and offset any such sums against the
balance of the Initial Payment.
4. Preferred Provider
Provided that eFunds maintains
Processing Services in accord with the Service Levels now in the
MSA, Customer shall not move any ATMs that are currently processing
with eFunds to another Processor. Customer shall use eFunds as a
service provider, pursuant to the terms of this Agreement, for all
future acquired ATMs, provided that Customer is contractually
permitted to do so and consistent with heritage relationships
associated with such machines. Additionally, eFunds shall have a
right of first refusal as to the ATMs presently under contract to
other service providers when that contract is expiring and/or
subject to renewal. eFunds’ right of first refusal shall not
require Customer to bear any transition costs or other
out-of-pocket costs, which costs shall be borne by eFunds.
5. Term, Termination and Transition
Assistance
a. Supersedes MSA. Upon
execution by Customer and eFunds, this Agreement supersedes and
replaces in its entirety the MSA and the MSA will no longer have
any force or effect except as expressly provided herein, and this
Agreement shall define the respective obligations of both Customer
and eFunds from and after the date of this Agreement.
b. Term . This Agreement
shall run from the Effective Date and terminate on March 31,
2012 (the
“Term”). Following Customer’s payment of the
Agreed Payment Amount, and the conclusion of the Term, unless TRM
terminates by giving no less than one hundred eighty
(180) days prior written notice of termination effective at
the end of the Term or any Renewal Term, this Agreement shall
automatically renew for successive two (2)-year periods
(“Renewal Term”) upon the same terms and conditions,
including fees and charges, under this Agreement, unless otherwise
agreed to in writing by both parties.
b. Termination. Either
party may terminate this Agreement in its entirety, effective
thirty (30) days after delivery of written notice to the other
party of a material breach by the other party that remains uncured
for thirty (30) days after delivery of notice of material
breach. Either party may terminate this Agreement in its entirety,
effective immediately upon written notice, if the other party
(i) fails to protect the other party’s Confidential
Information in accordance with the terms of this Agreement;
(ii) makes a general assignment for the benefit of its
creditors; (iii) suffers the appointment of a trustee,
liquidator, or receiver for its business or property; (iv) is
the subject of a bankruptcy, receivership, insolvency, dissolution,
or liquidation proceeding; or (v) is adjudicated insolvent or
bankrupt. Termination of this Agreement shall not relieve either
party from any obligation accrued through the date of termination
or from any terms and conditions in this Agreement that continue
beyond termination. No early termination of this Agreement is
permitted under any circumstances except for those set forth in
this section. Customer acknowledges that eFunds incurs substantial
expenses and makes substantial infrastructure, technology and other
investments in order to enable it to perform services for Customer
under this Agreement and that such expenses are substantially fixed
for the duration of the Agreement. Accordingly, Customer
acknowledges that it is difficult to determine the exact damages
that eFunds will suffer as a result of any improper termination of
this Agreement by Customer. As a result, if Customer improperly
terminates this Agreement, or if eFunds terminates this Agreement
for the Customer’s material breach, eFunds shall be entitled
to the immediate payment by Customer of: (a) the Agreed Payment
Amount; (b) all fees earned but not paid prior to the date of
termination; (C) eFunds’ then-applicable termination,
deconversion and/or change-over fees; (d) all fixed, monthly,
or annual fees; and (e) the number of each full or partial
month remaining and unperformed times the greater of: (i) the
average monthly invoice, charged to Customer for the product(s) or
services(s) during the six (6) months preceding the date of
termination (or such shorter time as may have elapsed since the
initial provision of such product(s) or service(s) by eFunds); or
(ii) the highest monthly invoice to Customer during the twelve
(12) month period immediately preceding the date of
Customer’s notice of termination hereunder.
c. Transition
Assistance. If the Initial Payment is not paid timely and in
full when due as provided in Section 3(c), eFunds has no
obligation to provide any transition assistance to Customer.
Provided Customer makes the Agreed Payment Amount when due, upon
termination or expiration of this Agreement, eFunds shall provide
reasonable transition assistance to Customer in exchange for
advance payment of its then-current charges for such services. This
duty to provide reasonable transition assistance shall continue for
up to ninety (90) days following the termination or expiration
of this Agreement. eFunds shall have no obligation to provide such
transition services unless the Agreed Payment Amount plus any other
amounts owed to eFunds under this Agreement have been paid in full.
Customer will pay for such services on a mutually determined
schedule.
6. Warranties and Disclaimer of
Warranties
eFunds warrants that, during the term
of this Agreement, all the Products described in Attachment A will
comply, in all material respects, with the specifications described
in applicable Product documentation published by eFunds; that all
the Processing Services described in Attachment A will be performed
in a workmanlike manner; that its employees shall have the proper
skill, training, and background so as to be able to perform the
Processing Services described in Attachment A in a workmanlike
manner; and that eFunds will secure any permits and licenses
necessary to perform the Processing Services or provide the
Products described in Attachment A. Customer represents and
warrants that, as of the Effective Date, and at all times during
the term of this Agreement: (i) all information contained in
Customer’s application to purchase the Products and
Processing Services reflected in Attachment A, together with any
other information provided to eFunds by Customer in connection with
this Agreement, is true and complete in all material respects;
(ii) it has the power to execute, deliver and perform this
Agreement; (iii) this Agreement is duly authorized and will
not violate any provisions of law or conflict with any other
agreement
to which
Customer is subject or by which Customer’s assets are bound;
(iv) it has all licenses, if any, required to conduct its
business, and is legally qualified to conduct business in every
jurisdiction where it does so; and (v) there is no action,
suit or proceeding, pending, or threatened, that, if adversely
decided to Customer, would impair Customer’s ability to carry
on its business or perform its obligations under this Agreement.
eFunds further warrants that the Processing Services will, during
the term of this Agreement, meet the specifications described in
the applicable Documentation and that eFunds will provide accurate
output from input material submitted for processing, except that
eFunds shall not be responsible for the accuracy or adequacy of
input material nor the resultant output from any inadequate or
inaccurate input data. The accuracy and adequacy of input shall be
judged as received at the eFunds data processing center. The
accuracy and adequacy of output shall be judged as sent from the
eFunds data processing center. The sole liability to the Customer
for breach of the warranties under this section shall be, without
additional charge to Customer, to make such corrections as may be
necessary to keep the Processing Services in operating order in
accordance with the specifications described in the Documentation,
or in the alternative, to reprocess the input material to provide
accurate and adequate output. . EXCEPT AS SPECIFICALLY STATED
IN THIS SECTION, ALL PRODUCTS AND PROCESSING SERVICES PROVIDED BY
eFunds ARE “AS IS”, AND EFUNDS DISCLAIMS ALL
WARRANTIES, WHETHER STATUTORY, EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, ANY WARRANTY OF FITNESS FOR PARTICULAR PURPOSE,
MERCHANTABILITY, DESIGN, QUALITY, PERFORMANCE, CONTINUOUS USE OR
ERROR-FREE OPERATION. THE CUSTOMER ACKNOWLEDGES THAT IT HAS
INDEPENDENTLY EVALUATED THE PRODUCTS AND PROCESSING SERVICES AND
THE APPLICATION OF THE PRODUCTS AND PROCESSING SERVICES TO ITS
NEEDS, AND THAT, EXCEPT AS SPECIFICALLY PROVIDED HEREIN, THERE ARE
NO WARRANTIES EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT
LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, OR FITNESS
FOR A PARTICULAR PURPOSE, OR OF TITLE FROM A COURSE OF DEALING OR
USAGE OF TRADE, OR ARISING OTHERWISE BY LAW.
7. Remedies and Limitations of Liability
The parties acknowledge that
circumstances could arise entitling a party to damages or
rescission arising from a failure by the other party to perform its
obligations under this Agreement and have agreed, in all such
circumstances, that the remedies of the non-defaulting party and
the liabilities of the defaulting party shall be limited to those
set forth in this Agreement. For any breach or default of this
Agreement by eFunds, the sole liability of eFunds shall be to
remedy the breach. Each party reserves the right to obtain
equitable relief where appropriate. Customer also waives any and
all claims for incidental, special, punitive, indirect or
consequential damages of any kind. In addition to the preceding
limitations, eFunds shall not be liable for any losses, claims,
demands, penalties, actions, causes of action, suits, obligations,
liabilities, damages, delays, costs or expenses, including
reasonable attorney’s fees, (collectively
“Losses”) of any kind unless Customer provides written
notice to eFunds of the event that gave rise to the alleged
liability within thirty (30) days of occurrence. No action
arising out of this Agreement may be brought by Customer more than
one (1) year following the event that gave rise to the action.
eFunds’ liability under this Agreement is limited, in all
cases, in the aggregate, to the amount of fees paid for the
applicable product or service during the three (3) month period
immediately preceding the event that gave rise to the liability. If
an eFunds’ service is ever inoperative or unavailable,
Customer’s sole and exclusive remedy, except to the extent
set forth in section 12(b), is the retransmission of data when the
service becomes operational again. These limitations shall apply
regardless of the form of action and whether the action is brought
in contract, tort (including, but not limited to, negligence or
strict liability), or otherwise. Each party acknowledges that the
services provided and fees paid under this Agreement are based in
part upon the Customer’s willingness to accept the
limitations of liabilities set forth in this section.
8. Indemnification
a. Except as provided
by Sections 8(b) and 8(c), the Customer shall indemnify, defend,
and hold eFunds harmless from any and all claims, demands, and
causes of action of any kind made against eFunds by a third party
for any damages (including lost profits and any direct, incidental,
consequential, special, indirect, or punitive damages) arising out
of or related to the Customer’s use of the products or
services provided under this Agreement, unless
resulting solely from eFunds’ own negligence, recklessness or
intentional misconduct.
b. eFunds and its
respective affiliates and subsidiaries who have executed this
Agreement shall, to the extent responsible for the performance of
obligations under this Agreement, indemnify, defend, and hold the
Customer harmless from any and all claims, demands, and causes of
action of any kind made against Customer by a third party claiming
that any products or services offered under this Agreement
infringes a United States patent or United States copyright. Should
any product or service provided become, or in the opinion of the
indemnifying party become likely to become, the subject of a claim
of infringement, the indemnifying party may obtain for the Customer
the right to continue to use or replace or modify the products or
services to make them non-infringing, at no charge to the Customer.
This subsection contains the entire liability of the indemnifying
party for any alleged infringement.
c. eFunds and its
respective affiliates and subsidiaries who have executed this
Agreement shall also, to the extent responsible for the performance
of obligations under this Agreement, indemnify, defend, and hold
the Customer harmless from any and all claims, demands, and causes
of action of any kind made against the Customer by a third party
claiming that eFunds is in breach of the privacy requirements of
the Fair Credit Reporting Act and the Financial Services
Modernization Act of 1999 and their implementing regulations, but
only to the extent those statutes and regulations govern eFunds
operations. This subsection contains the entire liability of the
indemnifying party for any alleged breach covered by this
subsection.
d. Each party shall
promptly notify the other of any claim for which it seeks
indemnification; authorize the indemnifying party to defend and to
control the defense of the claim, at the indemnifying party’s
expense; and provide, at no charge to the indemnifying party, all
documents, witnesses, and other reasonable assistance that may be
necessary to defend against the claim.
9. Release of Claims by Customer Against
eFunds. Immediately, automatically and irrevocably
effective upon its execution of this Agreement, Customer, on its
behalf, and on behalf of its present and former officers,
directors, partners, members, shareholders, representatives,
attorneys, officials, employees, consultants, agents, trustees,
parent corporations, subsidiaries, and affiliates, hereby
irrevocably and unconditionally releases, remises, and forever
discharges eFunds, and its present and former officers, directors,
partners, members, shareholders, representatives, attorneys,
officials, employees, consultants, agents , trustees
, parent corporations, subsidiaries and affiliates (all of whom
shall be referred to hereinafter as “Related Parties”)
of and from any and all actions, causes of actions, suits, debts,
charges, complaints, claims, liabilities, obligations, promises,
agreements, controversies, damages and expenses of any nature
whatsoever, past, present or future, in law or in equity, whether
known or unknown, which Customer had, has, or may have had against
eFunds and/or its Related Parties that relate to the MSA. This
Release does not encompass claims Customer may have against eFunds
for any breach of this Agreement. This release shall survive any
termination, expiration, breach or rejection of this
Agreement..
10. Release of Claims by eFunds Against
Customer. Upon the timely delivery to eFunds, and
eFunds’ indefeasible receipt and retention of, the entire
amount of the Initial Payment as described in Section 3 and
further provided Customer is not in default with respect to the
payment of any portion of the Secondary Payment, eFunds on its
behalf, and on behalf of its present and former officers,
directors, partners, members, shareholders, representatives,
attorneys, officials, employees, consultants, agents, trustees,
parent corporations, subsidiaries, and affiliates, hereby
irrevocably and unconditionally releases, remises, and forever
discharges Customer, and its present and former officers,
directors, partners, members, shareholders, representatives,
attorneys, officials, employees, consultants, agents ,
trustees , parent corporations, subsidiaries and affiliates
(all of whom shall be referred to hereinafter as “Related
Parties”) of and from any and all actions, causes of actions,
suits, debts, charges, complaints, claims, liabilities,
obligations, promises, agreements, controversies, damages and
expenses of any nature whatsoever, past, present or future, in law
or in equity, whether known or unknown, which eFunds had, has, or
may have had against Customer and/or its Related Parties that
relate to the MSA. This Release does not encompass claims eFunds
may have against Customer for any breach of this Agreement. Should
TRM fail to make the Agreed Payment Amount when due, eFunds will
retain all claims against Customer whether related to the MSA or
this Agreement.
11. Intellectual Property, Software and
Hardware
a. Software. If eFunds
uses its own proprietary software in delivering Processing Services
to Customer, eFunds grants to Customer a personal, non-exclusive,
and non-transferable license to use the software in object code
format only, at an eFunds facility, during the term of this
Agreement and solely in connection with the Processing Services.
The sole obligation of eFunds with respect to such software is to
replace any defective medium provided, at no charge to Customer.
Any and all such software provided by or used by eFunds and any
derivative works therefrom or other modifications or enhancements
thereto remain the sole and exclusive property of eFunds. If eFunds
provides any computer software programs or applications such as its
proprietary On-Line Access Manager, for use by the Customer or by
any merchants behind the Customer at locations other than the
facilities of eFunds, then eFunds grants to the Customer a
non-exclusive license to use such software in object code format
only, during the term of this Agreement and solely for the purpose
of administering and maintaining Customer’s ATMs at which
Transactions processed by eFunds originate. The sole obligation of
eFunds with respect to such software is to replace any defective
medium provided, at no charge to Customer. Any and all su
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