Exhibit 10.1A
CONFIDENTIAL TREATMENT REQUESTED
– CONFIDENTIAL PORTIONS OF THIS DOCUMENT HAVE
BEEN
REDACTED AND HAVE BEEN SEPARATELY
FILED WITH THE COMMISSION
CHANGE ORDER NUMBER
1
TO
Office Depot Remote Service
Program Description
This Change Order Number 1
(“Change Order Number 1”) shall amend the Program
Description set forth in Exhibit F-1 to the Professional Services
Agreement dated July 26, 2007, as amended
(“Agreement”) by and between SupportSoft, Inc., a
Delaware corporation having its principal place of business at 1900
Seaport Boulevard, Redwood City, CA 94063
(“SupportSoft”), and Office Depot, Inc., a Delaware
corporation having its principal place of business at 2200 Old
Germantown Rd, Delray Beach, FL 33445 (“Office Depot”).
This Change Order Number 1 shall be effective as of
October 08, 2008 (“Effective Date”). Capitalized
terms not otherwise defined herein shall have the meanings defined
for them in the Agreement.
Modifications to Office Depot
Remote Service Program Description
|
1.
|
The following
Auto Data Back Up SKUs will be added to Exhibit F-l of the
Agreement listing pricing for the program to be available to
customers commencing on Saturday September 13,
2008.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Type
|
|
SKU
|
|
Net Fees
to SPRT
|
|
|
Suggested
Retail
Price
|
|
|
|
|
Auto Data Back Up
|
|
Attach
|
|
871305
|
|
$
|
*
|
**
|
|
$
|
*
|
**
|
|
The Auto Data
Backup service installs Memeo software on your computer and creates
an automated backup plan for use with a secondary drive (e.g. hard
drive, flash drive, etc.). The backup plan defines the appropriate
file types and folders to be backed up, and configures the Memeo
software to continuously back up the latest version of your data
whenever the secondary drive is attached.
|
|
|
|
|
|
|
|
Memeo Software
|
|
N/A
|
|
873975
|
|
|
*
|
**
|
|
$
|
*
|
**
|
|
This software
is presented to consumers as component of the service. There is no
fee due to SupportSoft.
|
|
|
|
|
|
|
|
Online Auto Data Back Up
|
|
Attach
|
|
933870
|
|
$
|
*
|
**
|
|
$
|
*
|
**
|
|
The Auto Data
Backup service installs Memeo software on your computer and creates
an automated backup plan for use with a secondary drive (e.g. hard
drive, flash drive, etc.). The backup plan defines the appropriate
file types and folders to be backed up, and configures the Memeo
software to continuously back up the latest version of your data
whenever the secondary drive
|
