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CHANGE ORDER NUMBER 1 TO Office Depot Remote Service Program Description

Consulting Services Agreement

CHANGE ORDER NUMBER 1 

TO 

Office Depot Remote Service Program Description | Document Parties: SUPPORT.COM, INC. | Office Depot, Inc You are currently viewing:
This Consulting Services Agreement involves

SUPPORT.COM, INC. | Office Depot, Inc

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Title: CHANGE ORDER NUMBER 1 TO Office Depot Remote Service Program Description
Date: 8/10/2009
Industry: Software and Programming     Sector: Technology

CHANGE ORDER NUMBER 1 

TO 

Office Depot Remote Service Program Description, Parties: support.com  inc. , office depot  inc
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Exhibit 10.1A

CONFIDENTIAL TREATMENT REQUESTED – CONFIDENTIAL PORTIONS OF THIS DOCUMENT HAVE BEEN

REDACTED AND HAVE BEEN SEPARATELY FILED WITH THE COMMISSION

CHANGE ORDER NUMBER 1

TO

Office Depot Remote Service Program Description

This Change Order Number 1 (“Change Order Number 1”) shall amend the Program Description set forth in Exhibit F-1 to the Professional Services Agreement dated July 26, 2007, as amended (“Agreement”) by and between SupportSoft, Inc., a Delaware corporation having its principal place of business at 1900 Seaport Boulevard, Redwood City, CA 94063 (“SupportSoft”), and Office Depot, Inc., a Delaware corporation having its principal place of business at 2200 Old Germantown Rd, Delray Beach, FL 33445 (“Office Depot”). This Change Order Number 1 shall be effective as of October 08, 2008 (“Effective Date”). Capitalized terms not otherwise defined herein shall have the meanings defined for them in the Agreement.

Modifications to Office Depot Remote Service Program Description

 

1.

The following Auto Data Back Up SKUs will be added to Exhibit F-l of the Agreement listing pricing for the program to be available to customers commencing on Saturday September 13, 2008.

 

Service

  

Type

  

SKU

  

Net Fees
to SPRT

 

 

Suggested
Retail
Price

 

 

Description

Auto Data Back Up

  

Attach

  

871305

  

$

*

**  

 

$

*

**  

 

The Auto Data Backup service installs Memeo software on your computer and creates an automated backup plan for use with a secondary drive (e.g. hard drive, flash drive, etc.). The backup plan defines the appropriate file types and folders to be backed up, and configures the Memeo software to continuously back up the latest version of your data whenever the secondary drive is attached.

Memeo Software

  

N/A

  

873975

  

 

*

** 

 

$

*

**  

 

This software is presented to consumers as component of the service. There is no fee due to SupportSoft.

Online Auto Data Back Up

  

Attach

  

933870

  

$

*

**  

 

$

*

**  

 

The Auto Data Backup service installs Memeo software on your computer and creates an automated backup plan for use with a secondary drive (e.g. hard drive, flash drive, etc.). The backup plan defines the appropriate file types and folders to be backed up, and configures the Memeo software to continuously back up the latest version of your data whenever the secondary drive


 
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