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AGREEMENT AND PLAN OF MERGER

Agreement and Plan of Merger

AGREEMENT AND PLAN OF MERGER | Document Parties: ART TECHNOLOGY GROUP INC | ARLINGTON ACQUISITION CORP | STORROW ACQUISITION CORP | ESTARA, INC | BURTON E. MCGILLIVRAY You are currently viewing:
This Agreement and Plan of Merger involves

ART TECHNOLOGY GROUP INC | ARLINGTON ACQUISITION CORP | STORROW ACQUISITION CORP | ESTARA, INC | BURTON E. MCGILLIVRAY

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Title: AGREEMENT AND PLAN OF MERGER
Governing Law: Maryland     Date: 9/22/2006
Industry: Software and Programming     Law Firm: Foley Hoag LLP;DLA Piper US LLP    

AGREEMENT AND PLAN OF MERGER, Parties: art technology group inc , arlington acquisition corp , storrow acquisition corp , estara  inc , burton e. mcgillivray
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                                                                    EXHIBIT 10.1

[Note: The following agreement and plan of merger is attached to provide you
with information regarding its terms and conditions. It contains mutual
representations and warranties of the parties, which are qualified by
confidential disclosure schedules that the parties exchanged in connection with
the signing of the agreement. These representations and warranties were
exchanged for the purpose of allocating risk among the parties and are not for
the purpose of providing disclosures to investors concerning Art Technology
Group, Inc. or eStara, Inc., and should not be relied upon for that purpose.
Information about Art Technology Group, Inc. can be found in the other public
filings Art Technology Group, Inc. makes with the Securities and Exchange
Commission, which are available without charge at www.sec.gov.]

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                                                               EXECUTION VERSION

                           AGREEMENT AND PLAN OF MERGER

                                  BY AND AMONG

                           ART TECHNOLOGY GROUP, INC.,

                          ARLINGTON ACQUISITION CORP.,

                           STORROW ACQUISITION CORP.,

                                   ESTARA, INC.,

                             BURTON E. MCGILLIVRAY,

                       AS STOCKHOLDER REPRESENTATIVE, AND

               THE PRINCIPAL STOCKHOLDERS IDENTIFIED ON SCHEDULE I

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                                 TABLE OF CONTENTS

<TABLE>
<S>                                                                           <C>
ARTICLE 1 The Merger......................................................      1
   1.1    The Merger.......................................................      1
   1.2    Effective Time; Closing..........................................      2
   1.3    Effect of the Merger and the Second Step Merger..................      2
   1.4    Articles of Incorporation; Bylaws................................       2
   1.5    Directors and Officers...........................................      3
   1.6    Effect on Capital Stock..........................................      3
   1.7    Adjustments to Base Consideration Based on Company Balance
            Sheet.........................................................      8
   1.8    Adjusted Working Capital; Determination..........................      8
   1.9    Determination of Adjusted Working Capital........................      9
   1.10   Escrow Agreement.................................................     11
   1.11   Stockholder Representative.......................................     11
   1.12   Delivery of Merger Consideration.................................     14
   1.13   No Further Ownership Rights in Company Capital Stock.............     15
   1.14   Restricted Stock.................................................     16
   1.15   Tax Consequences.................................................     16
   1.16   Taking of Necessary Action; Further Action.......................     16
   1.17   Dissenters' Rights...............................................     16
   1.18   Cross References.................................................     17
   1.19   Certain Definitions..............................................     20

ARTICLE 2 Representations and Warranties of the Company...................     25
   2.1    Organization; Subsidiaries.......................................     25
   2.2    Company Capitalization...........................................     26
   2.3    Obligations With Respect to Capital Stock........................     27
   2.4    Authority; Non-Contravention.....................................     28
   2.5    Financial Statements.............................................     29
   2.6    No Undisclosed Liabilities.......................................     29
   2.7    Absence of Certain Changes or Events.............................     30
   2.8    Taxes............................................................     30
   2.9    Title to Properties..............................................     32
   2.10   Intellectual Property............................................     33
   2.11   Compliance with Laws.............................................     38
   2.12   Litigation.......................................................     39
   2.13   Employee Benefit Plans...........................................     39
   2.14   Employment Matters...............................................     41
   2.15   Environmental Matters............................................     42
   2.16   Certain Contracts................................................     42
   2.17   Related-Party Matters............................................     44
   2.18   Brokers' and Finders' Fees.......................................     44
   2.19   Insurance........................................................     44
   2.20   Customers; Accounts Receivable...................................     45
   2.21   Board Approval...................................................     45
</TABLE>


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<TABLE>
<S>                                                                           <C>
   2.22   Minutes and Stock Records........................................     45
   2.23   Accounting System................................................     46
   2.24   Corrupt Practices................................................     46
   2.25   Disclosure.......................................................     46
   2.26   Taxes............................................................     46

ARTICLE 3 Representations and Warranties of Principal Stockholders........     46
   3.1    Organization.....................................................     46
   3.2    Authority; Non-Contravention.....................................     47
   3.3    Title to Company Stock; Status as Company Stockholder............     48
   3.4    Waiver of Appraisal Rights.......................................     48
   3.5    Agreements with the Company......................................     48
   3.6    Brokers' and Finders' Fees.......................................     48
   3.7    Accredited Investor Questionnaire................................     48

ARTICLE 3A Representations and Warranties of Specified Holders............     48
   3A.1   Authority........................................................     48
   3A.2   Title to Company Stock; Status as Company Stockholder............     49
   3A.3   Waiver of Appraisal Rights.......................................     49
   3A.4   Brokers' and Finders' Fees.......................................     49
   3A.5   Accredited Investor Questionnaire................................     49

ARTICLE 4 Representations and Warranties of Parent and Merger Subs........     49
   4.1    Organization of Parent and Merger Subs...........................     49
   4.2    Parent and Merger Sub Capitalization.............................     50
   4.3    Authority; Non-Contravention.....................................     50
   4.4    SEC Filings......................................................     51
   4.5    Litigation.......................................................     51
   4.6    Brokers' and Finders' Fees.......................................     51
   4.7    SEC Documents; Parent Financial Statements.......................     51
   4.8    Taxes............................................................     52
   4.9    Non-Affiliate....................................................     53

ARTICLE 5 Conduct Prior to the Effective Time.............................     53
   5.1    Conduct of Business by the Company...............................     53
   5.2    Covenant of Parent...............................................     56

ARTICLE 6 Additional Agreements...........................................     56
   6.1    Registration for Resale..........................................     56
   6.2    Restrictive Legend; Lock-Up Agreement............................     58
   6.3    Antitrust and Other Filings......................................     59
   6.4    Information Statement; Company Stockholder Meeting...............     59
   6.5    Tax Matters......................................................     60
   6.6    Confidentiality..................................................     62
   6.7    Access to Information............................................     62
</TABLE>


                                       -ii-

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<TABLE>
<S>                                                                           <C>
   6.8    No Solicitation..................................................     62
   6.9    Public Disclosure................................................     63
   6.10   Reasonable Efforts; Notification.................................     63
   6.11   Third Party Consents.............................................     64
   6.12   Rights Agreement; Takeover Statutes..............................     64
   6.13   Certain Employee Benefits........................................     65
   6.14   Transaction Bonuses; Earn-Out Bonus..............................     65

ARTICLE 7 Survival of Representations; Indemnification....................     67
   7.1    Indemnification by Company Stockholders..........................     67
   7.2    Indemnification by Parent and Merger Subs........................     67
   7.3    Survival of Representations......................................     68
   7.4    Process of Indemnification for Parent Claims and Stockholder
            Claims........................................................     68

ARTICLE 8 Conditions to the Merger........................................     73
   8.1    Conditions to Obligations of Each Party to Effect the Merger.....     73
   8.2    Additional Conditions to Obligations of the Company..............     73
   8.3    Additional Conditions to the Obligations of Parent and Merger
         Sub 1............................................................     74

ARTICLE 9 Termination, Amendment and Waiver...............................     75
   9.1    Termination......................................................     75
   9.2    Notice of Termination; Effect of Termination.....................     76
   9.3    Fees and Expenses................................................     76
   9.4    Amendment........................................................     77
   9.5    Extension; Waiver................................................     77

ARTICLE 10 General Provisions.............................................     77
   10.1   Notices..........................................................     77
   10.2   Interpretation...................................................     78
   10.3   Counterparts; Facsimile..........................................     79
   10.4   Entire Agreement; Third Party Beneficiaries......................     79
   10.5   Severability.....................................................     79
   10.6   Other Remedies; Specific Performance; Fees.......................     79
   10.7   Governing Law....................................................     80
   10.8   Rules of Construction............................................     80
   10.9   Assignment.......................................................     80
   10.10 Waiver of Jury Trial.............................................     80
</TABLE>


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                          AGREEMENT AND PLAN OF MERGER

     This AGREEMENT AND PLAN OF MERGER (this "AGREEMENT") is made and entered
into as of September 18, 2006, among Art Technology Group, Inc., a Delaware
corporation ("PARENT"), Arlington Acquisition Corp., a Maryland corporation and
a wholly owned subsidiary of Parent ("MERGER SUB 1"), Storrow Acquisition Corp.,
a Maryland corporation and a wholly owned subsidiary of Parent ("MERGER SUB
2"and, with Merger Sub 1, each a "MERGER SUB"), eStara, Inc., a Maryland
corporation (the "COMPANY"), Burton E. McGillivray, as the representative of the
Company Stockholders (together with his replacement, the "STOCKHOLDER
REPRESENTATIVE"), and the Company Stockholders listed on Schedule I hereto
holding not less than (i) a majority of the outstanding Common Stock of the
Company and (ii) 60% of the issued and outstanding Series C Preferred Stock of
the Company (the "PRINCIPAL STOCKHOLDERS").

                                    RECITALS

      A. The respective Boards of Directors of Parent, Merger Sub 1, Merger Sub 2
and the Company have approved this Agreement, and declared advisable the merger
of Merger Sub 1 with and into the Company (the "MERGER") upon the terms and
subject to the conditions of this Agreement and in accordance with the Maryland
General Corporation Law (the "MGCL"), and the other transactions contemplated by
this Agreement.

     B. Immediately after the Effective Time, the Company, as a wholly owned
subsidiary of Parent, will be merged (the "SECOND STEP MERGER") with and into
Merger Sub 2, with Merger Sub 2 as the surviving corporation.

     C. For federal income tax purposes, it is intended that the Merger and the
Second Step Merger, considered together, constitute a reorganization under the
provisions of Section 368 of the Internal Revenue Code of 1986, as amended (the
"CODE"), and that each of the Parent and the Company will be a "party to a
reorganization" within the meaning of Section 368 of the Code.

     D. Concurrently with the execution of this Agreement, and as a condition
and inducement to Parent's willingness to enter into this Agreement, the
Principal Stockholders are entering into Voting Agreements with Parent in the
form of Exhibit A (the "VOTING AGREEMENTS").

     In consideration of the foregoing and the representations, warranties,
covenants and agreements set forth in this Agreement, the parties agree as
follows:

                                    ARTICLE 1
                                   THE MERGER

     1.1 THE MERGER. Upon the terms and subject to the conditions of this
Agreement and the applicable provisions of the MGCL, at the Effective Time (as
defined below), Merger Sub 1 shall be merged with and into the Company, the
separate corporate existence of Merger Sub 1 shall cease, and the Company shall
continue as the surviving corporation of the Merger (the "INITIALLY SURVIVING
CORPORATION").


                                      -1-

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     1.2 EFFECTIVE TIME; CLOSING. (a) Subject to the provisions of this
Agreement, the parties hereto shall cause the Merger to be consummated by filing
articles of merger consistent with this Agreement with the Secretary of State of
the State of Maryland in accordance with the relevant provisions of the MGCL
(the "ARTICLES OF MERGER") (the time of such filing (or such later time as may
be agreed in writing by the Company and Parent and specified in the Articles of
Merger) being the "EFFECTIVE TIME") as soon as practicable on or after the
Closing Date (as defined below).

          (b) Immediately following the Effective Time, the Parent shall cause
the Company, as the surviving corporation of the Merger and a wholly owned
subsidiary of the Parent, to be merged with and into Merger Sub 2 in the Second
Step Merger pursuant to an agreement of merger entered into by and among the
Company and Merger Sub 2 (the "SECOND STEP AGREEMENT OF MERGER"), by filing
articles of merger consistent with this Agreement with the Secretary of State of
the State of Maryland in accordance with the relevant provisions of the MGCL
(the "SECOND ARTICLES OF MERGER"). There will be no conditions to the closing of
the Second Step Merger other than the closing of the Merger.

          (c) The closing of the Merger and the Second Step Merger (the
"CLOSING") shall take place at the offices of Foley Hoag LLP, Seaport World
Trade Center West, 155 Seaport Boulevard, Boston, Massachusetts, at a time and
date to be specified by the parties, which shall be no later than the second
business day after the satisfaction or waiver of the conditions set forth in
Article 8 (other than those that by their nature will be satisfied at the
Closing) or at such other time, date and location as the parties hereto agree in
writing (the "CLOSING DATE").

     1.3 EFFECT OF THE MERGER AND THE SECOND STEP MERGER.

          (a) At the Effective Time, the effect of the Merger shall be as
provided in this Agreement and the applicable provisions of the MGCL. Without
limiting the generality of the foregoing, at the Effective Time, all the
property, rights, privileges, powers and franchises of the Company and Merger
Sub 1 shall vest in the Initially Surviving Corporation, and all debts,
liabilities and duties of the Company and Merger Sub 1 shall become the debts,
liabilities and duties of the Initially Surviving Corporation.

          (b) Following the Second Step Merger, the separate existence of the
Company as the Initially Surviving Corporation will cease and Merger Sub 2 will
continue as the surviving corporation of the Second Step Merger (the "SURVIVING
CORPORATION") under the name "eStara, Inc." Upon the consummation of the Second
Step Merger, all property, rights, powers, privileges, and franchises of the
Company and Merger Sub 2 will vest in the Surviving Corporation, and all
liabilities and duties of the Company and Merger Sub 2 will become the
liabilities and duties of the Surviving Corporation.

     1.4 ARTICLES OF INCORPORATION; BYLAWS.

          (a) The Articles of Merger shall provide that, at the Effective Time,
the Articles of Incorporation of the Initially Surviving Corporation shall be in
the form of the Articles of Incorporation of the Merger Sub 1 as in effect
immediately prior to the Effective


                                      -2-

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Time; provided, however, that as of the Effective Time, Article I of the
Articles of Incorporation of the Initially Surviving Corporation shall read:
"The name of the corporation is eStara, Inc."

          (b) At the Effective Time, the Bylaws of Merger Sub 1, as in effect
immediately prior to the Effective Time, shall become the Bylaws of the
Initially Surviving Corporation until thereafter amended.

          (c) Upon the consummation of the Second Step Merger, the Articles of
Incorporation of Merger Sub 2, as in effect immediately prior to the
consummation of the Second Step Merger, shall be the Articles of Incorporation
of the Surviving Corporation until thereafter amended; provided, however, that
as of the Effective Time, Article I of the Articles of Incorporation of the
Surviving Corporation shall read: "The name of the corporation is eStara, Inc."

          (d) Upon the consummation of the Second Step Merger, Bylaws of Merger
Sub 2, as in effect immediately prior to the consummation of the Second Step
Merger, shall be the Bylaws of the Surviving Corporation until thereafter
amended.

     1.5 DIRECTORS AND OFFICERS. At the Effective Time, the directors of Merger
Sub 1, serving in such capacity immediately prior to the Effective Time, shall
be the directors of the Initially Surviving Corporation. Upon the consummation
of the Second Step Merger, the directors of Merger Sub 2 shall be the directors
of the Surviving Corporation, until their respective successors are duly elected
or appointed and qualified. At the Effective Time, the officers of Merger Sub 1,
holding office immediately prior to the Effective Time, shall be the officers of
the Initially Surviving Corporation, until their respective successors are duly
elected or appointed and qualified. Upon consummation of the Second Step Merger,
the officers of Merger Sub 2 shall be the officers of the Surviving Corporation,
until their respective successors are duly elected or appointed and qualified.

     1.6 EFFECT ON CAPITAL STOCK. Subject to the terms and conditions of this
Agreement, at the Effective Time, by virtue of the Merger and without any action
on the part of Merger Sub 1, the Company or the holders of any of the Company
Capital Stock (as defined below):

          (a) CONVERSION OF COMPANY CAPITAL STOCK. Each share of Company Capital
Stock issued and outstanding immediately prior to the Effective Time, other than
any shares of Company Capital Stock to be canceled pursuant to Section 1.6(d)
and any Dissenting Shares (as defined, and to the extent provided in Section
1.17(a)), will be canceled and extinguished and automatically converted into the
right to receive the applicable Per Share Merger Consideration (as defined in
Section 1.6(b) below) upon surrender by the holder thereof of the certificate
representing such share of Company Capital Stock in the manner provided in
Section 1.12, including, with respect to each whole share of Parent Common Stock
to be received, the right to receive one Right (as defined in the Rights
Agreement, dated as of September 26, 2001, between Parent and EquiServe Trust
Company, N.A., as Rights Agent (the "RIGHTS AGREEMENT")). No fraction of a share
of Parent Common Stock will be issued by virtue of the Merger, but in lieu
thereof, a cash payment shall be made pursuant to Section 1.12(c).

          (b) For purposes of this Agreement:


                                      -3-

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               (i) The "MERGER CONSIDERATION" shall consist of the Base
     Consideration and the Earn-Out Consideration, each determined, and payable,
     as set forth below.

               (ii) The "PER SHARE MERGER CONSIDERATION" shall be the amount, if
     any, of the Merger Consideration payable (A) with respect to each share of
     each respective class or series of Company Capital Stock outstanding
     immediately prior to the Effective Time, or (B) to the holder of each
     Company Warrant to acquire a share of Common Stock of the Company that is
     outstanding immediately prior to the Effective Time, that is assumed by
     Parent pursuant to this Agreement, and that is exercised in accordance with
     its terms after the Effective Time. The Per Share Merger Consideration
     shall be determined in accordance with the Articles of Incorporation of the
     Company as in effect as of the Effective Time, and is more fully set forth
     on Schedule II attached hereto and incorporated by reference herein.
     Between the date hereof and the Effective Time, Schedule II may be updated
     by the Company as necessary to reflect (i) the exercise or cancellation of
     any Company Option or Company Warrant that is outstanding on the date of
     this Agreement, (ii) the payment of cash to Ineligible Stockholders and
     Ineligible Recipients, and (iii) any election by Parent to increase the
     Base Cash pursuant to Section 1.6(b)(vi); provided, that any such update
     shall be consistent with the Articles of Incorporation of the Company and
     with the terms of this Agreement, and shall be delivered by the Company to
     Parent prior to the Effective Time. The Per Share Merger Consideration, if
     any, may vary for each Company Stockholder based upon the class or series,
     and dates of issuance, of the Company Capital Stock held by each Company
     Stockholder immediately prior to the Effective Time. The calculation of the
     Per Share Merger Consideration payable in respect of the Common Stock of
     the Company shall be based on total Common Share Equivalents as of the
     Effective Time.

               (iii) The "BASE CONSIDERATION" shall consist of the Base Parent
     Shares and the Base Cash, each as adjusted pursuant to Section 1.7 below.

               (iv) An "INELIGIBLE STOCKHOLDER" is any Company Stockholder that
     is determined by Parent, in its reasonable judgment, exercised in good
     faith, not to be an "accredited investor" as to Parent, within the meaning
     of Rule 501(a) under the Securities Act of 1933, as amended (the
     "SECURITIES ACT"), or otherwise ineligible to acquire shares of Parent
      Common Stock in a private placement pursuant to Rule 506 under the
     Securities Act.

               (v) The "BASE PARENT SHARES" shall consist of 17,857,000 shares
     of Parent Common Stock, provided that the number of Base Parent Shares
     shall be (A) reduced by the quotient of the aggregate amount of the
     Transaction Bonuses divided by $2.80, (B) reduced by the quotient of the
     Base Cash, if any, divided by $2.80, (C) reduced pursuant to the terms of
     Subsection 1.6(b)(x) and (D) adjusted pursuant to Section 1.7 hereof.

               (vi) The "BASE CASH" shall be the sum of (A) $2,000,000 plus, (B)
     such additional aggregate amount in cash as Parent may, in its sole
     discretion, elect by written notice to the Company, given not less than two
     business days prior to the Closing,


                                      -4-

<PAGE>

     but in no event more than (I) $3,000,000, or (II) if necessary to avoid
     disqualification of the Merger as a reorganization under Section 368(a) of
     the Code, such lesser amount as would not result in such disqualification.

               (vii) The "COMPANY CAPITAL STOCK" shall consist of all
     outstanding capital stock of the Company, including the Company Common
     Stock, Company Series A Preferred Stock, Company Series C-1 Preferred
     Stock, Company Series C-2 Preferred Stock, Company Series D Preferred
     Stock, and Company Series E Preferred Stock (each as defined in Section
     2.2(a)).

               (viii) The "COMPANY CONVERTIBLE SECURITIES" shall consist of each
     outstanding stock option, warrant, or other convertible security to acquire
     shares of each respective class or series of Company Capital Stock.

               (ix) The "COMPANY STOCKHOLDERS" shall consist of the holders of
     outstanding shares of Company Capital Stock and the holders of outstanding
     Company Convertible Securities.

               (x) Anything to the contrary in the foregoing notwithstanding, in
     the event that Parent shall determine, in its reasonable discretion,
     exercised in good faith, that any Company Stockholder is an Ineligible
     Stockholder, then in lieu of the Base Parent Shares otherwise included in
     the Merger Consideration allocated to such Ineligible Stockholder, each
     such Ineligible Stockholder shall be entitled to receive, an amount in cash
     equal to the sum of (A) the product of (I) the number of shares of Parent
     Common Stock such Ineligible Stockholder would have otherwise received,
     multiplied by (II) $2.80, plus (B) such amount, if any, as is payable to
     such Ineligible Stockholder pursuant to Section 1.6(c) below.

          (c) EARN-OUT CONSIDERATION. In addition to the Base Consideration, the
Company Stockholders will be eligible to receive additional merger consideration
in the aggregate amount of up to $3,107,349 (the "EARN-OUT CONSIDERATION"),
provided that the ESTARA REVENUE, as defined below, is equal to or greater than
$25,000,000, as follows:

               (i) If the eStara Revenue is equal to or greater than $25,000,000
     but less than $30,000,000, the aggregate Earn-Out Consideration shall be
     equal to $621,470.

               (ii) If the eStara Revenue is equal to or greater than
     $30,000,000, the Earn-Out Consideration shall be equal to $3,107,349.

               (iii) The aggregate Earn-Out Consideration will be payable on or
     before March 14, 2008 (the "EARN-OUT PAYMENT DATE") to the Company
     Stockholders based on the applicable Per Share Merger Consideration
     attributable to the Earn-Out Consideration, as set forth on Schedule II.
     The Earn-Out Consideration may be paid, in the sole discretion of Parent,
     in the form of cash or in shares of Parent Common Stock, the valuation of
     which is based upon the 20-day volume weighted average price of the Parent
     Common Stock for the period ending two days before the Earn-Out Payment
     Date, or in a combination thereof; provided that all Company Stockholders
     (except Ineligible Stockholders, who may receive all cash), shall receive
     cash and Parent Common Stock in


                                      -5-

<PAGE>

     the same proportion; and, provided, further, that in no event shall Parent
     elect to pay the Earn-Out Consideration (x) in shares of Parent Common
     Stock if that would require that Parent's stockholders would be or would
     have been required to approve this transaction under the applicable rules
     of the Nasdaq Stock Market, Inc. or other exchange rules or securities
     laws, unless prior to the Earn-Out Payment Date, Parent receives such
     stockholder approval in compliance with such applicable rules of the Nasdaq
     Stock Market, Inc. or other exchange rules or securities laws, or (y) in
     the form of cash, if such payment would result in the Merger not qualifying
     as a reorganization under Section 368(a) of the Code.

               (iv) For purposes of this subsection:

                    (A) "ESTARA SERVICES" shall mean the Company's Click to
     Call, Click to Chat and Call Tracking service offerings and related
     services, and any improvement, enhancement or extension to any such service
     that is developed by the Company and made available to customers of the
      Company after the date of this Agreement; and

                    (B) "ESTARA REVENUE" shall mean the consolidated revenue
     recognized by Parent, in accordance with United States generally accepted
     accounting principles ("GAAP"), consistently applied, consistent with past
     practice and in accordance with Parent's revenue recognition policies in
     its audited financial statements for the year ended December 31, 2007 (the
     "MEASUREMENT PERIOD"), that is attributable to the sale or license of
     eStara Services. Notwithstanding the foregoing, (I) any revenues recognized
     by Parent from any source during the Measurement Period from the sale or
     license of any products or services that are derivative of any eStara
     Services will be considered eStara Revenue, and (II) in the event of any
     sale or license of any bundled or integrated products or services that
     include any eStara Services or products or services that are derivative of
     any eStara Services, then the eStara Revenue shall be deemed to include a
     proportionate share of the revenue recognized by Parent from the sale or
     license of such bundled services, determined by comparing the average
     selling price computed for the most recent twelve calendar months, on a
     stand-alone basis, for the eStara Services that are included in such
     bundled products and services, as set forth on Schedule III attached
     hereto, to Parent's published list price on a stand-alone basis for the ATG
     products and services that are included in such bundled products and
     services. For purposes of this paragraph, a product or service shall be
     "derivative" of an eStara Service if, in the absence of this Agreement, it
     could not be sold or licensed by Parent without infringing Intellectual
     Property Rights (as defined in Section 2.10 below but excluding any
     Commercially Available Software) that is owned by or licensed to eStara.

               (v) Promptly after filing its Quarterly Report on Form 10-Q for
     each of the first three fiscal quarters of Parent in 2007, Parent shall
     provide the Stockholder Representative with a report specifying the eStara
     Revenue for the year through the end of the such fiscal quarter.

                (vi) If, following the Earn-Out Payment Date, the maximum amount
     of Earn-Out Consideration provided for hereunder was not achieved and paid,
     the


                                      -6-

<PAGE>

     Stockholder Representative shall have the right, upon reasonable notice to
     Parent at the Stockholder Representative's expense, to have an independent
     accountant access the books and records of Parent as relevant or necessary
     to verify Parent's determination of the eStara Revenue as determined in
     accordance with GAAP. As a condition to such access, such independent
     accountant shall agree with Parent not to disclose any Confidential
     Information of Parent (other than its determination of the eStara Revenue,
     and its basis for determining such amount, which may only be disclosed to
     the Stockholder Representative and his advisors). If the Stockholder
     Representative disagrees with Parent's determination of the Earn-Out
     Consideration, the Stockholder Representative will promptly (but in any
     event no later than 60 days following the Earn-Out Payment Date) notify
     Parent in writing and the parties shall negotiate in good faith to attempt
     to resolve any such disagreement within 30 days following such notice. If
     the parties fail to resolve their disagreement within this 30-day period,
     the disagreement shall be resolved by an Accounting Arbitrator, using the
     same procedures as are set forth in Sections 1.9(b)(iii) and 1.9(b)(iv).

           (d) CANCELLATION OF COMPANY-OWNED AND PARENT-OWNED STOCK. Each share
of Company Common Stock held by the Company or owned by Merger Sub 1, Parent or
any direct or indirect wholly owned subsidiary of the Company or of Parent
immediately prior to the Effective Time shall be canceled and extinguished
without any conversion thereof.

          (e) EFFECT OF MERGER ON STOCK OPTIONS AND WARRANTS.

               (i) The Board of Directors of the Company shall take appropriate
     action pursuant to each Company Option Plan such that each outstanding
     Company Option shall be accelerated so as to be exercisable in full
     immediately prior to the Effective Time, and, to the extent not exercised
     prior to the Effective Time, shall be terminated.

                (ii) As of the Effective Time, (A) each outstanding Company
     Warrant shall automatically be converted into a warrant to acquire, upon
     the exercise thereof, the aggregate Per Share Merger Consideration that
     would have been payable to the holder if such Company Warrant had been
     exercised immediately prior to the Effective Time, (B) all references to
     the Company in each Company Warrant shall be deemed to refer to Parent,
     where appropriate, and (C) Parent shall assume the obligations of the
     Company under the Company Warrant.

          (f) CAPITAL STOCK OF MERGER SUB 1 AND MERGER SUB 2. Each share of
common stock, par value $0.01 per share, of Merger Sub 1 ("MERGER SUB 1 COMMON
STOCK"), issued and outstanding immediately prior to the Effective Time shall be
converted into one validly issued, fully paid and nonassessable share of common
stock, $0.01 par value per share, of the Initially Surviving Corporation.
Following the Second Step Merger, each certificate evidencing ownership of
shares of Merger Sub 2 common stock shall remain outstanding and evidence
ownership of such shares of capital stock of the Surviving Corporation.


                                      -7-

<PAGE>

     1.7 ADJUSTMENTS TO BASE CONSIDERATION BASED ON COMPANY BALANCE SHEET. If as
of the Closing Date, the Company's Adjusted Working Capital is greater or less
than $2,500,000, then the amount of the Base Consideration shall be increased or
decreased, as follows.

          (a) If the Adjusted Working Capital exceeds $2,500,000, then for
purposes of determining the amount of the Base Consideration payable to any
Company Stockholder the number of Base Parent Shares shall be increased by a
number determined by dividing (i) the positive amount of such excess by (ii)
$2.80.

          (b) If the Adjusted Working Capital is less than $2,500,000, then for
purposes of determining the amount of the Base Consideration payable to any
Company Stockholder the number of Base Parent Shares shall be decreased by a
number determined by dividing (i) the absolute value of such deficiency by (ii)
$2.80.

     1.8 ADJUSTED WORKING CAPITAL; DETERMINATION. For purposes of Section 1.7,
the following terms shall have the meanings set forth below:

          (a) "ADJUSTED WORKING CAPITAL" shall mean an amount equal to the sum
of (i) the current assets of the Company (excluding any deferred income tax
asset), minus (ii) the current liabilities of the Company, including, without
limitation, payment of or an accrual for (A) Transaction Expenses (but excluding
any accrual for the Transaction Bonuses described below), and (B) any and all
Taxes as of the Effective Time, including any applicable sales and
telecommunications Taxes, each determined as of the Closing Date in accordance
with GAAP, in a manner consistent with past practices of the Company; plus or
minus (iii) any other adjustments agreed upon on in writing by Parent and the
Company; provided that in no event shall any Excluded Adjustment be taken into
account for purposes of determining the Adjusted Working Capital.

          (b) "EXCLUDED ADJUSTMENT" shall mean any change in a current asset or
a current liability as compared with its amount at July 31, 2006 that is:

               (i) the result of a change in estimate by the Company (whether
     effected by way of reversal or omission of a previously accrued liability
     or in any other manner) which change in estimate is not made in response to
     any of the following occurring after July 31, 2006: (A) a bona fide
     transaction entered into by the Company, (B) a payment made or received by
     the Company (C) action of an unaffiliated third party or (D) an event or
     change of circumstances external to the Company, or

               (ii) the result of any transaction or action by the Company that
     would constitute a breach of the Company's obligations under Section 5.1
     below.

          (c) "TRANSACTION EXPENSE" shall mean any expense directly attributable
to the negotiation and consummation of the transactions contemplated by this
Agreement, including, but not limited to, severance payments, bonus payments
(other than the Transaction Bonuses) and retention payments that become due by
reason of the consummation of the Merger, fees and disbursements of DLA Piper US
LLP, counsel to the Company, fees and disbursements of counsel employed by the
Company to defend any claim, suit, action or proceeding commenced or threatened
against the Company that seeks to restrain or enjoin the consummation of the


                                       -8-

<PAGE>

transactions contemplated by this Agreement, and of Argy, Wiltse & Robinson,
P.C., the Company's independent public accountants, and amounts payable to
Pagemill Partners, LLC, the Company's financial advisor, or to the Stockholder
Representative.

          (d) "TRANSACTION BONUSES" shall mean bonuses in the aggregate amount
of $5,064,866 awarded by the Company to those employees of the Company in the
amounts set forth on Schedule II, contingent upon the Closing and payable
following the Effective Time as more fully set forth in Section 6.14 below.

     1.9 DETERMINATION OF ADJUSTED WORKING CAPITAL.

          (a) On or before the third business day preceding the date fixed for
the Closing (as defined in Section 1.2), the Company shall deliver to Parent a
certificate, in reasonable detail reasonably satisfactory to Parent, setting
forth its estimate of the Adjusted Working Capital of the Company as of the
Closing Date determined in accordance with Section 1.8 (the "CLOSING
CERTIFICATE").

          (b) On or before the 30th day following the Closing, Parent shall
notify the Stockholder Representative in writing whether it accepts or disputes
the accuracy of the Company's determination of the Adjusted Working Capital as
set forth on the Closing Certificate.

               (i) If Parent accepts the Company's determination of the Adjusted
     Working Capital, or if it fails within such 30 day period to notify the
     Company of any dispute with respect thereto, then the Closing Certificate
     shall be deemed final and conclusive and binding upon all parties.

               (ii) If Parent disputes the accuracy of the Closing Certificate
     and the Company's determination of the Adjusted Working Capital, Parent
     shall within the 30-day period referred to above provide written notice to
     the Stockholder Representative (the "DISPUTE NOTICE"), setting forth in
     reasonable detail those items that Parent disputes, the amounts of any
     adjustments that are necessary in its judgment for the computation of the
     Adjusted Working Capital to conform to the requirements of this Agreement,
     and the basis for its suggested adjustments. During the 30 day period
     following delivery of a Dispute Notice, Parent and the Stockholder
     Representative will meet and negotiate in good faith with a view to
     resolving their disagreements over the disputed items. During such 30 day
     period and until the final determination of the Working Capital Adjustment,
     if any, the Stockholder Representative will be provided with such access to
     the financial books and records of the Business and, subject to access
     procedures acceptable to Parent's independent public accounts (the "PARENT
     AUDITORS"), the workpapers of the Parent Auditors, as it may reasonably
     request to enable it to respond to any Dispute Notice. If the parties
     resolve their differences over the disputed items in accordance with the
     foregoing procedure, the Working Capital Adjustment shall be the amount
     agreed upon by them.

               (iii) If the parties fail to resolve their differences over the
     disputed items with such 30 day period, then Parent and the Stockholder
     Representative shall


                                       -9-

<PAGE>

     forthwith jointly request that the Accounting Arbitrator make a binding
     determination as to the disputed items in accordance with this Agreement.
     The "ACCOUNTING ARBITRATOR" shall mean such national or regional firm of
     independent accountants as may be agreed upon by Parent and the Stockholder
     Representative. Within 10 days following the delivery of a Dispute Notice,
     each of Parent and the Stockholder Representative shall propose to the
     other in writing at least two such firms acceptable to it to act as
     Accounting Arbitrator. Any firm currently engaged as the independent public
     accounting firm for a party shall be ineligible to be proposed by such
     party serve as an arbitrator without the consent of the other party. If the
     parties have not, by the end of the 30-day period referred to above, agreed
     upon an Accounting Arbitrator, then the Accounting Arbitrator shall be
     selected by one party, drawn by lot, from the list of firms proposed by the
     other party.

               (iv) The Accounting Arbitrator will under the terms of its
     engagement have no more than 75 days from the date of referral and no more
     than 15 days from the final submission of information and testimony by the
     Parent and the Stockholder Representative within which to render its
     written decision with respect to the disputed items, which decision shall
     be final and binding upon the parties and enforceable by any court of
     competent jurisdiction. The Accounting Arbitrator shall review such
     submissions and base its determination solely on such submissions. In
     resolving any disputed item, the Accounting Arbitrator may not assign a
     value to any item greater than the greatest value for such item claimed by
     either party or less than the smallest value for such item claimed by
     either party. Parent and the Company Stockholders (by way of the Indemnity
     Escrow) shall each bear the costs and expenses of the Accounting Arbitrator
     based on the percentage which the portion of the contested adjustment
     amount not awarded to each party bears to the amount actually contested by
     such party (e.g., if Parent makes an adjustment claim for $1,000,000 and
     the Stockholder Representative only contests $500,000 of the amount claimed
     by Parent, and if the Accounting Arbitrator resolves the dispute by
     awarding Parent $300,000 of the $500,000 contested, then the Accounting
     Arbitrator's costs and expenses will be allocated 60% to the Company
     Stockholders and 40% to Parent).

               (v) If the Adjusted Working Capital, determined as set forth
     above, is greater than $2,500,000, then the amount of Base Consideration,
     whether in the form of Parent Common Stock or cash, to which each Company
     Stockholder is otherwise entitled shall be increased as set forth in
     Section 1.7(a) above, and Parent shall promptly, and in any event within
     five business days after such determination, (i) deliver to each Company
     Stockholder such additional Base Consideration, consisting of cash, or
     Parent Common Stock, or both, as would have been deliverable to such
     Company Stockholder if the final determination of the Adjusted Working
     Capital had been made immediately prior to the Effective Time, and (ii)
     direct the Escrow Agent (as defined below) to release to the Company
     Stockholders, as their interests may appear, any property then held for
      their accounts in the Working Capital Escrow (as defined below).

               (vi) If the Adjusted Working Capital, determined as set forth
     above, is less than $2,500,000, then the amount of Base Consideration,
     whether in the form of Parent Common Stock or cash, to which each Company
     Stockholder is otherwise entitled


                                      -10-

<PAGE>

     shall be reduced as set forth in Section 1.7(b) below, and Parent shall be
     entitled to direct that the Escrow Agent deliver to Parent from the Working
     Capital Escrow (and, in the event that the Working Capital Escrow is
     insufficient, from the Indemnity Escrow, as defined below)), for the
     account of each Company Stockholder, that portion of the Base Consideration
     delivered to the Escrow Agent for the account of each Company Stockholder
     as would not have been payable to such Company Stockholder if the final
     determination of the Adjusted Working Capital had been made immediately
     prior to the Effective Time. If, after such delivery to Parent, any
     property shall remain in the Working Capital Escrow, Parent will promptly
     instruct the Escrow Agent to release the balance of such property to the
     Company Stockholders, as their interests may appear.

     1.10 ESCROW AGREEMENT. At the Closing, Parent will deliver to Computershare
Trust Company, Inc., as escrow agent (the "ESCROW AGENT"), pursuant to an escrow
agreement (the "ESCROW AGREEMENT") in substantially the form attached as Exhibit
B hereto, the following:

          (a) shares of Parent Common Stock and, if applicable, cash
constituting ten percent (10%) of the Base Consideration payable to each Company
Stockholder, determined without regard to any adjustment pursuant to Section
1.6(b)(v)(A) or Section 1.7 (collectively, the "INDEMNITY ESCROW"); and

          (b) shares of Parent Common Stock and, if applicable, cash
constituting an additional five percent (5%) of the Base Consideration payable
to each Company Stockholder determined without regard to any adjustment pursuant
to Section 1.6(b)(v)(A) or Section 1.7 (collectively, the "WORKING CAPITAL
ESCROW").

     The Escrow Agreement will provide, among other things, for the
establishment of subaccounts whereby the Base Consideration delivered to and
disbursed by the Escrow Agent for the account of each Company Stockholder shall
be separately accounted for, and shall further provide that on the first
anniversary of the Closing the Indemnity Escrow (less the amount of any claims
paid and pending claims asserted by Parent in good faith of which the Escrow
Agent has received notice) will be released from the escrow account and
distributed to the Company Stockholders, and that six months after the Closing
Date (or such lesser period as is necessary to finally determine the Adjusted
Working Capital under Section 1.9(b) above) the Working Capital Escrow (less the
amount of any claims paid and pending claims asserted by Parent in good faith of
which the Escrow Agent has received written notice) will be released from the
escrow account and distributed to the Company Stockholders.

     1.11 STOCKHOLDER REPRESENTATIVE.

          (a) Each Principal Stockholder hereby appoints, and by operation of
the merger each other Company Stockholder shall be deemed to have appointed,
Burton E. McGillivray (including any replacement for him as designated herein,
the "STOCKHOLDER REPRESENTATIVE") the attorney-in-fact of such person, with full
power and authority, including power of substitution, acting in the name of and
for and on behalf of such person with respect to this Agreement and any of the
other Transaction Documents, including to (i) deliver to Parent at the Closing
the certificates representing the outstanding Company Capital Stock; (ii)
execute and deliver to Parent at the Closing all certificates and documents to
be delivered to Parent by the


                                      -11-
<PAGE>

Company Stockholders pursuant to this Agreement and the other Transaction
Documents, including, without limitation, the Escrow Agreement; (iii) incur
expenses on behalf of the Company Stockholders in connection with this
Agreement, the other Transaction Documents and the transactions contemplated
hereby and thereby as the Stockholder Representative may deem appropriate; (iv)
during the time that property remains in escrow pursuant to the Escrow
Agreement, to give and receive all notices required to be given under this
Agreement and the other agreements contemplated hereby to which all of the
Company Stockholders are a party, including the Escrow Agreement; and (v) take
such action on behalf of the Company Stockholders as the Stockholder
Representative may deem appropriate in respect of: (1) waiving any inaccuracies
in the representations or warranties of Parent or either Merger Sub contained in
this Agreement or the other Transaction Documents; (2) amending or waiving any
provision of this Agreement or the other Transaction Documents; (3) taking such
other action as any Company Stockholder is authorized to take under this
Agreement or the other Transaction Documents; (4) receiving all documents or
certificates and making all determinations, on behalf of any Company
Stockholder, required under this Agreement or the other Transaction Documents;
(5) resolving any dispute with Parent over any aspect of this Agreement or the
other Transaction Documents, including the calculation of Adjusted Working
Capital, the Earn-Out Consideration and claims for indemnification hereunder;
(6) all such other matters as the Stockholder Representative may deem necessary
or appropriate to consummate the transactions contemplated by this Agreement or
the other Transaction Documents; (7) taking all such action as may be necessary
after the Closing Date to carry out any of the transactions contemplated by this
Agreement or the other Transaction Documents; and (8) entering into any
agreement to effectuate any of the foregoing which shall have the effect of
binding any Company Stockholder as if such person had personally entered into
such agreement. This appointment and power of attorney shall be deemed as
coupled with an interest and all authority conferred hereby shall be irrevocable
whether by the death or incapacity of any such person or the occurrence of any
other event or events. The Parent shall be entitled to rely upon any
communication or writings given by or to, or executed by, the Stockholder
Representative and all actions, decisions and instructions of the Stockholder
Representative shall be conclusive and binding upon all of the Company
Stockholders. To the extent that the terms of this Agreement or any of the
documents executed in connection herewith require Parent or either Merger Sub to
obtain the consent of any Company Stockholder, such consent may be made or given
by the Stockholder Representative. Notwithstanding the foregoing, notices which
are to be given under this Agreement to the Company Stockholders shall only be
effective if given to each Company Stockholder, in accordance with Section 10.1
hereof.

          (b) In the event that the Stockholder Representative dies, becomes
unable to perform his responsibilities hereunder or resigns from such position,
the remaining Company Stockholders shall, by election of the Company
Stockholders (or, if applicable, their respective heirs, legal representatives,
successors and assigns) who held a majority of the shares of Common Share
Equivalents issued and outstanding immediately prior to the Effective Time,
select another representative to fill such vacancy and such substituted
representative shall be deemed to be the Stockholder Representative for all
purposes of this Agreement.

          (c) In the performance of his duties hereunder, the Stockholder
Representative shall be entitled to rely upon any document or instrument
reasonably believed by him to be genuine and accurate. The Stockholder
Representative may assume that any person purporting


                                      -12-

<PAGE>

to give any notice in accordance with the provisions hereof has been duly
authorized to do so. In the absence of proven gross negligence or willful
misconduct, (i) the Stockholder Representative shall not be liable to the
Company Stockholders with respect to his performance of the functions specified
in this Agreement, and (ii) no Company Stockholder shall commence, prosecute or
maintain any actions or proceedings against the Stockholder Representative with
respect to his performance of the functions specified in this Agreement, except
in cases of gross negligence or willful misconduct. In determining the
occurrence of any fact, event or contingency, the Stockholder Representative may
request from any of the Company Stockholders or any other person such reasonable
additional evidence as the Stockholder Representative in his sole discretion may
deem necessary, and may at any time inquire of and consult with others,
including any of the Company Stockholders, and shall not be liable to any
Company Stockholder for any damages resulting from any delay in acting hereunder
pending receipt and examination of additional evidence requested. The
Stockholder Representative shall be entitled to be indemnified and held harmless
by each Company Stockholder against any damages incurred without gross
negligence or willful misconduct on the part of the Stockholder Representative
and arising out of or in connection with the acceptance or administration of his
duties hereunder with each Company Stockholder being, severally and not jointly,
liable for such Company Stockholder's pro rata share (based on their respective
interests in the Base Consideration), of any such claim for indemnification by
the Stockholder Representative.

          (d) By their execution of this Agreement, the Principal Stockholders
agree and by operation of the merger each other Company Stockholder shall be
deemed to have agreed, that:

               (i) Parent and each Merger Sub shall be able to rely conclusively
     on the instructions and decisions of the Stockholder Representative as to
     the determination and payment of the Adjusted Working Capital and the
     Earn-Out Consideration and the defense and/or settlement of any Claims for
     which the Company Stockholders may be required to indemnify Parent pursuant
     to Article 7 hereof, and no party hereunder shall have any cause of action
     against Parent or either Merger Sub for any action taken in reliance upon
     the instructions or decisions of the Stockholder Representative;

               (ii) all actions, decisions and instructions of the Stockholder
     Representative shall be conclusive and binding upon all of the Company
     Stockholders and no Company Stockholder shall have any cause of action
     against the Stockholder Representative for any action taken or not taken,
     decision made or instruction given by the Stockholder Representative under
     this Agreement, except for fraud or willful breach of this Agreement by the
     Stockholder Representative;

               (iii) the provisions of this Section 1.11 are independent and
     severable, are irrevocable and coupled with an interest and shall be
     enforceable notwithstanding any rights or remedies that any Company
     Stockholder may have in connection with the transactions contemplated by
     this Agreement; and

               (iv) the provisions of this Section 1.11 shall be binding upon
     the heirs, legal representatives, successors and assigns of each Company
     Stockholder, and any references in this Agreement to a Company Stockholder
     or the Company Stockholders


                                       -13-

<PAGE>

     shall mean and include the successors to the Company Stockholder rights
     hereunder, whether pursuant to testamentary disposition, the laws of
     descent and distribution or otherwise.

          (e) Following the Closing and subject to the terms of Section 6.7
hereof, Parent shall provide the Stockholder Representative with reasonable
access to such information about the Company as the Stockholder Representative
may reasonably request for purposes of performing his duties and exercising the
rights of the Company Stockholders hereunder.

          (f) Any fees and expenses incurred by the Stockholder Representative
in connection with actions taken pursuant to the terms of this Agreement,
including reasonable, actual expenses incurred or paid to counsel or other third
parties in investigating, negotiating, arbitrating or settling any claim
hereunder will be paid by the Company Stockholders in proportion to their
respective pro rata interest in the Base Consideration and may, on request of
the Stockholder Representative, be paid from amounts deposited in the Working
Capital Escrow or Indemnity Escrow that are released from escrow and
distributable to the Company Stockholders as provided in the Escrow Agreement.
At any time prior to the Indemnity Escrow Termination Date, the Stockholder
Representative may by written notice to the Escrow Agent make a claim for
reimbursement of Transaction Expenses incurred through the date of such notice
as well as an additional amount of up to $250,000 for future Transaction
Expenses to the extent reasonably budgeted in good faith by the Stockholder
Representative for resolution of any disputes between members of the Parent
Group and the Company Stockholders under this Agreement or any Transaction
Document as provided in this Section 1.11. Upon the release of the Working
Capital Escrow or the Indemnity Escrow to the Company Stockholders, the Escrow
Agent shall pay to the Stockholder Representative, out of amounts otherwise
payable to the Company Stockholders from either the Working Capital Escrow or
the Indemnity Escrow, any unpaid Expense Claims (as defined in, and in
accordance with the terms of, the Escrow Agreement). Any amounts held by the
Stockholder Representative for the payment of Transaction Expenses shall be
released to the Company Stockholders on the earlier of (i) such date when the
Stockholder Representative determines in good faith that no additional
Transaction Expenses will be incurred, and (ii) the second anniversary of the
Indemnity Escrow Release Date.

     1.12 DELIVERY OF MERGER CONSIDERATION.

          (a) At the Closing or as soon as practicable thereafter, each Company
Stockholder shall deliver to Parent (i) all certificates which immediately prior
to the Effective Time represented issued and outstanding shares of Company
Capital Stock (individually, a "CERTIFICATE" and collectively, the
"CERTIFICATES") or an affidavit of lost certificate and an indemnity with
respect to such lost certificate in form and substance reasonably satisfactory
to Parent (the "AFFIDAVIT") and (ii) an executed Letter of Transmittal and
Certificate in the form of Exhibit C hereto (the "TRANSMITTAL CERTIFICATE").
Each Company Stockholder shall be entitled to receive in exchange therefor the
applicable Merger Consideration allocable to such Company Stockholder, including
a certificate or certificates representing the shares of Parent Common Stock
included therein (excluding the Indemnification Escrow and the Working Capital
Escrow). The total amount of Merger Consideration issuable to each Company
Stockholder in exchange for his or its shares shall be listed on Schedule II
hereto, as updated as of the Effective Time by


                                      -14-

<PAGE>

the Company and delivered to Parent at the Closing. If any certificate for
shares of Parent Common Stock is to be issued in a name other than that in which
the certificate surrendered in exchange therefor is registered, it will be a
condition of the issuance thereof that Parent be satisfied that (i) such
transfer complies with all applicable state and federal securities laws, and
(ii) the certificate so surrendered is properly endorsed and otherwise in proper
form for transfer.

          (b) Until surrendered, each Certificate shall, after the Effective
Time, represent only the right to receive the Merger Consideration into which
the shares of Company Capital Stock formerly represented thereby shall have been
converted pursuant to Section 1.6 hereof. Any dividends or other distribution
declared after the Effective Time with respect to the Parent Common Stock
issuable as part of such Merger Consideration shall be paid to the holder of any
Certificate when the holder thereof surrenders such Certificate or an Affidavit
in lieu thereof. At and after the Effective Time, the holders of any Company
Capital Stock shall cease to have any rights as Company Stockholders, except for
the right to surrender Certificates pursuant to Section 1.12(a). As of the
Closing, the stock transfer books of the Company shall be closed, and after the
Closing there shall be no transfers on such stock transfer books.

          (c) FRACTIONAL SHARES. No fraction of a share of Parent Common Stock
will be issued by virtue of the Merger, but in lieu thereof each holder of
shares of Company Common Stock who would otherwise be entitled to a fraction of
a share of Parent Common Stock (after aggregating all fractional shares of
Parent Common Stock to be received by such holder) shall receive from Parent an
amount of cash (rounded to the nearest whole cent) equal to the product of (i)
such fraction, multiplied by (ii) $2.80.

          (d) REQUIRED WITHHOLDING. Each of Parent, the Initially Surviving
Corporation and the Surviving Corporation shall be entitled to deduct and
withhold from any consideration payable or otherwise deliverable pursuant to
this Agreement to any holder or former holder of Company Capital Stock such
amounts as may be required to be deducted or withheld therefrom under the Code
or under any provision of state, local or foreign tax law or under any other
applicable Legal Requirement. To the extent such amounts are so deducted or
withheld, such amounts shall be treated for all purposes under this Agreement as
having been paid to the person to whom such amounts would otherwise have been
paid.

          (e) NO LIABILITY. Notwithstanding anything to the contrary in this
Section 1.12, neither Parent, the Initially Surviving Corporation, the Surviving
Corporation nor any other party hereto shall be liable to a holder of shares of
Parent Common Stock or Company Common Stock for any amount properly paid to a
public official pursuant to any applicable abandoned property, escheat or
similar law.

     1.13 NO FURTHER OWNERSHIP RIGHTS IN COMPANY CAPITAL STOCK. All Merger
Consideration issued in accordance with the terms hereof shall be deemed to have
been issued in full satisfaction of all rights pertaining to such shares of
Company Capital Stock, and there shall be no further registration of transfers
on the records of the Initially Surviving Corporation or the Surviving
Corporation of shares of Company Capital Stock that were outstanding immediately
prior to the Effective Time. If, after the Effective Time, Certificates are
presented to the Initially Surviving Corporation or the Surviving Corporation
for any reason, they shall be canceled and exchanged as provided in this Article
1.


                                      -15-
<PAGE>

     1.14 RESTRICTED STOCK. If any shares of Company Common Stock that are
outstanding immediately prior to the Effective Time are unvested or are subject
to a repurchase option, risk of forfeiture or other condition providing that
such shares ("COMPANY RESTRICTED STOCK") may be forfeited or repurchased by the
Company upon any termination of the shareholders' employment, directorship or
other relationship with the Company (and/or any affiliate of the Company) under
the terms of any restricted stock purchase agreement or other agreement with the
Company that does not by its terms provide that such repurchase option, risk of
forfeiture or other condition fully lapses upon consummation of the Merger, then
(a) the shares of Parent Common Stock issued upon the conversion of such shares
of Company Common Stock in the Merger will, unless otherwise accelerated by
their terms as a result of the Merger, continue to be unvested and subject to
the same repurchase options, risks of forfeiture or other conditions following
the Effective Time, and the certificates representing such shares of Parent
Common Stock may accordingly be marked with appropriate legends noting such
repurchase options, risks of forfeiture or other conditions, and (b) the right
of such holder of Company Restricted Stock to receive consideration in the form
of cash in respect of any shares of Company Common Stock that were unvested at
the Effective Time ("Unvested Cash Consideration") shall continue to be unvested
and subject to the same risks of forfeiture or other conditions following the
Effective Time. Any such Unvested Cash Consideration will be retained by Parent
at the Closing and will be paid by Parent to the former holder of such Company
Restricted Stock upon the vesting of the corresponding installments of Parent
Common Stock that were delivered as merger consideration. The Company shall take
all actions that may be necessary to ensure that, from and after the Effective
Time, Parent is entitled to exercise any such repurchase option or other right
set forth in any such restricted stock purchase agreement or other agreement. A
listing of the holders of Company Restricted Stock, together with the number of
shares and the vesting schedule of Company Restricted Stock held by each, in
each case assuming the Merger has occurred, is set forth in Part 1.14 of the
Company Disclosure Schedule.

     1.15 TAX CONSEQUENCES. It is intended by the parties hereto that the Merger
shall constitute a reorganization described in section 368 of the Code. The
parties hereto adopt this Agreement as a "plan of reorganization" within the
meaning of sections 1.368-2(g) and 1.368-3(a) of the United States Income Tax
Regulations (the "TREASURY REGULATIONS").

     1.16 TAKING OF NECESSARY ACTION; FURTHER ACTION. If, at any time after the
Effective Time, any further action is reasonably necessary or desirable to carry
out the purposes of this Agreement and to vest the Initially Surviving
Corporation and, thereafter, the Surviving Corporation, with full right, title
and possession to all assets, property, rights, privileges, powers and
franchises of the Company, the officers and directors of the Company and each
Merger Sub will take all such lawful and necessary action. Parent shall cause
each Merger Sub to perform all of its obligations relating to this Agreement and
the transactions contemplated hereby.

     1.17 DISSENTERS' RIGHTS.

          (a) Notwithstanding any provision of this Agreement to the contrary
other than Section 1.17(b), any shares of Company Common Stock held by a holder
who has demanded and perfected appraisal rights for such shares in accordance
with Section 3-203 of the MGCL and who, as of the Effective Time, has not
effectively withdrawn or lost such appraisal or dissenters' rights ("DISSENTING
SHARES"), shall not be converted into or represent a right to


                                       -16-

<PAGE>

receive Merger Consideration pursuant to Section 1.6, but instead shall be
converted into the right to receive only such consideration as may be determined
to be due with respect to such Dissenting Shares under the MGCL. From and after
the Effective Time, a holder of Dissenting Shares shall not be entitled to
exercise any of the voting rights or other rights of a shareholder of the
Initially Surviving Corporation or the Surviving Corporation.

          (b) Notwithstanding the provisions of Section 1.6(a), if any holder of
shares of Company Common Stock who demands appraisal of such shares under the
MGCL shall effectively withdraw or lose (through failure to perfect or
otherwise) the right to appraisal, then, as of the later of the Effective Time
and the occurrence of such event, such holder's shares shall no longer be
Dissenting Shares and shall automatically be converted into and represent only
the right to receive Merger Consideration as provided in Section 1.6(a) without
interest thereon, upon surrender of the certificate representing such shares
pursuant to Section 1.12.

          (c) The Company shall give Parent (i) prompt notice of any written
demands for appraisal of any shares of Company Common Stock, withdrawals of such
demands, and any other instruments served pursuant to the MGCL and received by
the Company which relate to any such demand for appraisal and (ii) the
opportunity to participate in all negotiations and proceedings which take place
prior to the Effective Time with respect to demands for appraisal under the
MGCL. The Company shall not, except with the prior written consent of Parent,
voluntarily make any payment with respect to any demands for appraisal of
Company Common Stock or offer to settle or settle any such demands.

     1.18 CROSS REFERENCES.

     The following terms defined elsewhere in this Agreement in the Sections set
forth below shall have the respective meanings therein defined:

<TABLE>
<CAPTION>
                 Term                            Section
                 ----                    --------------------
<S>                                      <C>
Accounting Arbitrator                    Section 1.9(b)(iii)
Adjusted Working Capital                 Section 1.8
Affidavit                                 Section 1.12(a)
Agreement                                Preamble
Antitrust Filings                        Section 6.3(a)
Articles of Merger                       Section 1.2
Base Cash                                Section 1.6(b)(vi)
Base Consideration                       Section 1.6(b)(iii)
Base Parent Shares                       Section 1.6(b)(v)
Bonus Recipients                         Section 6.14(a)
Certificates                             Section 1.12(a)
Claims                                   Section 7.4(g)(i)
Closing                                  Section 1.2(a)
Closing Certificate                      Section 1.9(a)
Closing Date                             Section 1.2(a)
Code                                     Recitals
Company                                   Preamble
</TABLE>


                                      -17-

<PAGE>

<TABLE>
<CAPTION>
                 Term                           Section
                 ----                    --------------------
<S>                                       <C>
Company Balance Sheet                    Section 2.5(a)
Company Capital Stock                    Section 1.6(b)(vii)
Company Charter Documents                Section 2.1(c)
Company Common Stock                     Section 2.2(a)
Company Contract                          Section 2.16
Company Convertible Securities           Section 1.6(b)(viii)
Company Copyrights                       Section 2.10(a)
Company Disclosure Schedule              Article 2
Company Financial Statements             Section 2.5(a)
Company Marks                            Section 2.10(a)
Company Patents                          Section 2.10(a)
Company Permits                          Section 2.11(b)
Company Restricted Stock                 Section 1.14
Company Secret Information                Section 2.10(a)
Company Series A Preferred Stock         Section 2.2(a)
Company Series B-1 Preferred Stock       Section 2.2(a)
Company Series C-1 Preferred Stock       Section 2.2(a)
Company Series C-2 Preferred Stock       Section 2.2(a)
Company Series D Preferred Stock         Section 2.2(a)
Company Series E Preferred Stock         Section 2.2(a)
Company Stockholders                     Section 1.6(b)(ix)
Confidentiality Agreement                Section 6.6
Damages                                  Section 7.1
Dispute Notice                           Section 1.9(b)(ii)
Dissenting Shares                        Section 1.17(a)
Earn-Out Bonus                           Section 6.14(b)
Earn-Out Consideration                   Section 1.6(c)
Earn-Out Payment Date                     Section 1.6(c)(iii)
Effective Time                           Section 1.2
Escrow Agent                             Section 1.10
Escrow Agreement                         Section 1.10
Escrow Value                             Section 7.4(g)(ii)
eStara Services                          Section 1.6(c)
eStara Revenue                           Section 1.6(c)
Excluded Adjustment                      Section 1.8(b)
Exclusively licensed                     Section 2.10(a)
GAAP                                     Section 2.5(a)
Holder                                   Section 6.1(a)
Indemnified Party                        Section 7.4(a)
Indemnifying Party                       Section 7.4(a)
Indemnity Escrow                         Section 1.10(a)
Ineligible Stockholder                    Section 1.6(b)(iv)
Ineligible Recipient                     Section 6.14(a)
Information Statement                    Section 6.4
Initially Surviving Corporation          Section 1.1
</TABLE>


                                      -18-

<PAGE>

<TABLE>
<CAPTION>
                 Term                           Section
                 ----                    --------------------
<S>                                      <C>
Intellectual Property Rights             Section 2.10(a)
Investor Questionnaire                   Section 3.7
Key Employee                             Section 8.3(j)
Leased Real Property                     Section 2.9(a)
Lock-Up Agreement                        Section 6.2(a)
Merger                                   Recitals
Merger Consideration                     Section 1.6(b)(i)
Merger Sub                               Preamble
Merger Sub 1                             Preamble
Merger Sub 2                             Preamble
Merger Sub 1 Common Stock                Section 1.6(f)
MGCL                                      Recitals
Open Source Materials                    Section 2.10(n)
Other Filings                            Section 6.3(a)
Parent                                   Preamble
Parent Charter Documents                 Section 4.1(b)
Parent Claim                             Section 7.3(b)
Parent Common Stock                      Section 4.2(a)
Parent Disclosure Schedule               Article 4
Parent Financial Statements              Section 4.7
Parent Group                             Section 7.1
Parent SEC Documents                     Section 4.7
Per Share Merger Consideration           Section 1.6(b)(ii)
Specified Holder Permitted Transferee    Section 6.2(a)
Pre-Closing Tax Period                   Section 6.5(b)(i)
Principal Stockholders                   Preamble
Program Code                             Section 2.10(n)
Registrable Securities                   Section 6.1(a)
Registration Statement                   Section 6.1(b)
Rights Agreement                         Section 1.6(a)
SBA                                       Section 10.4
Second Articles of Merger                Section 1.2(a)
Second Step Agreement of Merger          Section 1.2(a)
Second Step Merger                       Recitals
Sell                                     Section 6.2(a)
Software                                 Section 2.10(a)
Special Meeting                          Section 6.4
Specified Holder                         Article 3A
Stockholder Claim                        Section 7.3(b)
Stockholder Representative                Section 1.11
Stockholders Group                       Section 7.2
Straddle Period                          Section 6.5(b)(ii)
Survival Period                          Section 7.3
Surviving Corporation                    Section 1.3(b)
Third-Party Claims                        Section 7.4(d)
</TABLE>


                                      -19-

<PAGE>

<TABLE>
<CAPTION>
                 Term                           Section
                 ----                    --------------------
<S>                                       <C>
Threshold                                Section 7.4(g)(i)
Transaction Bonuses                      Section 1.8(d)
Transaction Expense                      Section 1.8(c)
Transmittal Certificate                  Section 1.12(a)
Treasury Regulations                     Section 1.15
Voting Agreements                        Recitals
Working Capital Escrow                   Section 1.10(b)
</TABLE>

     1.19 CERTAIN DEFINITIONS. As used herein, the following terms shall have
the following meanings:

           (a) "ACQUISITION PROPOSAL" shall mean any offer or proposal (other
than an offer or proposal by Parent or either Merger Sub) relating to or
involving: (i) any acquisition or purchase by any Person or "group" (as defined
under Section 13(d) of the Exchange Act and the rules and regulations
thereunder) of beneficial ownership (as defined in Rule 13d-3 under the Exchange
Act) of more than 15% of the total number of outstanding voting securities of
any Target Company; (ii) any tender offer or exchange offer that if consummated
would result in any Person or "group" (as defined under Section 13(d) of the
Exchange Act and the rules and regulations thereunder) having beneficial
ownership (as defined in Rule 13d-3 under the Exchange Act) of more than 15% of
the total number of outstanding voting securities of any Target Company; (iii)
any merger, consolidation, business combination or similar transaction involving
any Target Company pursuant to which the stockholders of the Company or such
Subsidiary immediately preceding such transaction hold less than 85% of the
equity interests in the surviving or resulting entity of such transaction; (iv)
any sale, lease, exchange, transfer, license (other than in the ordinary course
of business), acquisition, or disposition of any material assets of any Target
Company; or (v) any liquidation or dissolution of any Target Company.

          (b) "AFFILIATE" of a specified Person shall mean each other Person who
controls, is controlled by, or is under common control with the specified
Person.

          (c) "COBRA" shall mean the Consolidated Omnibus Budget Reconciliation
Act of 1985, as amended.

          (d) "COMMERCIALLY AVAILABLE SOFTWARE" shall mean any commercially
available third-party "off-the-shelf" software licensed to the Company on a
non-exclusive basis.

          (e) "COMMON SHARE EQUIVALENT" shall mean each share of Company Common
Stock (i) outstanding immediately prior to the Effective Time or (ii) into or
for which each share of Company Capital Stock or Company Convertible Securities
is convertible or exercisable as of the Effective Time.

          (f) "COMPANY AGREEMENTS" shall mean (i) the Second Amended and
Restated Stockholders Agreement dated as July 27, 2001, as amended by the
Amendment No. 1 to Second Amended and Restated Stockholders Agreement dated as
of February 28, 2006, and (ii) the Second Amended and Restated Registration
Rights Agreement dated as of July 27, 2001, as


                                      -20-

<PAGE>

amended by the First Amendment to Second Amended and Restated Registration
Rights Agreement dated as of October 10, 2001.

          (g) "COMPANY EMPLOYEE PLAN" shall mean any program, policy, practice,
trust, Contract or other plan providing for compensation, severance, termination
pay, performance awards, stock or stock-related awards, fringe benefits or other
benefits or remuneration of any kind, whether written or unwritten, funded or
unfunded, which is or has been maintained, contributed to, or required to be
contributed to, by any Target Company for the benefit of any Employee or any
relative or dependent of any Employee, including (i) each "employee benefit
plan" within the meaning of Section 3(3) of ERISA, (ii) any stock, stock option,
stock appreciation right, stock purchase, bonus, deferred compensation, pension,
profit-sharing, commission, retirement, severance, retention, change of control,
or similar plan or Contract, and (iii) any provision in any staff handbook or
written employment policies for any Target Company.

           (h) "COMPANY MATERIAL ADVERSE EFFECT" means any change, event,
circumstance or effect (whether or not such change, event, circumstance or
effect constitutes a breach of a representation, warranty or covenant regarding
the Company in this Agreement) that is, or is reasonably likely to be,
materially adverse to the business, assets (including intangible assets),
capitalization, financial condition, operations or results of operations of the
Target Companies, taken as a whole, exclusive of any effect arising from or
related to: (i) any general condition affecting the industry in which the
Company is engaged and that do not affect the Company disproportionately, as
compared to other companies in such industry; (ii) the announcement or pendency
of this Agreement or any of the transactions contemplated hereby, or the
disclosure of the identity of Parent as the acquiror of the Company; (iii) any
action taken by Company Stockholders or the Company at Parent's or either Merger
Sub's request or pursuant to a requirement in the Transaction Documents; (iv)
acts of war or terrorism; (v) general economic, political and financial market
changes that do not affect the Company disproportionately; or (vi) any action
(or failure to take any action) by Parent or either Merger Sub, except as
required or contemplated by this Agreement.

          (i) "COMPANY OPTION" shall mean each outstanding unexercised option to
purchase Company Stock, whether or not vested or fully exercisable, granted
under any Company Option Plan.

           (j) "COMPANY OPTION PLAN(S)" shall mean the Company's 2002 Equity
Incentive Plan.

          (k) "COMPANY WARRANT" shall mean each of those certain warrants to
purchase Common Stock of the Company originally issued (i) on or about October
6, 2000 to Acon Venture Partners, L.P. and (ii) on or about July 24, 2002 to
persons that currently are the holders of the Company's Series E Preferred
Stock.

          (l) "CONFIDENTIAL INFORMATION" shall mean any information concerning
the business and affairs of Parent and its Subsidiaries or the Target Companies,
as the case may be, that is not already generally available to the public, other
than (i) information which becomes generally available to the public other than
as a result of a disclosure in violation of this


                                      -21-

<PAGE>

Agreement, and (ii) information which becomes available to the applicable Party
on a non-confidential basis from a Person who is not known or reasonably
suspected (in each case after reasonable inquiry) by such Party to be bound not
to disclose the information. All information concerning the business and affairs
of Parent and its Subsidiaries and the Target Companies (including the
information contained in the Company Disclosure Schedule) shall be presumed to
be Confidential Information, and the applicable Party who receives such
Confidential Information shall have the burden of proving that any such
information is not Confidential Information.

          (m) "CONTRACT" shall mean any contract, agreement, instrument,
license, lease, mortgage, note, bond, debenture, indenture, guarantee, permit,
franchise, concession, plan, option, warranty, purchase order, insurance policy,
obligation, covenant, undertaking, arrangement or other legally binding
commitment or of any nature, whether written or oral.

          (n) "EMPLOYEE" shall mean any current, former or retired employee,
officer, director of the Company or any ERISA Affiliate.

          (o) "EMPLOYEE AGREEMENT" shall mean each management, employment,
retention, severance, change-of-control, consulting, indemnification,
relocation, repatriation, expatriation, visa, work permit or similar Contract
between the Company or any ERISA Affiliate and any Employee or consultant,
including any offer letter.

          (p) "ENCUMBRANCES" shall mean any lien, pledge, hypothecation, charge,
mortgage, security interest, encumbrance, restrictive covenant, claim,
infringement, interference, option, right of first refusal, preemptive right,
community property interest or restriction of any nature (including any
restriction on the voting of any security, any restriction on the transfer of
any security or other asset, any restriction on the receipt of any income
derived from any asset, any restriction on the use of any asset and any
restriction on the possession, exercise or transfer of any other attribute of
ownership of any asset) and, in the case of leasehold real property, rent and
service charges.

          (q) "ENVIRONMENTAL CLAIM" shall mean any written notice alleging
potential liability (including potential liability for investigatory costs,
cleanup costs, response or remediation costs, natural resources damages,
property damages, personal injuries, fines or penalties) arising out of, based
on or resulting from (a) the presence, or release of any Environmental Material
at any location, whether or not owned by that party or any of its Affiliates or
(b) circumstances forming the basis of any violation, or alleged violation, of
any Environmental Law and which could reasonably be expected to have a Company
Material Adverse Effect.

          (r) "ENVIRONMENTAL LAWS" shall mean any and all statutes, regulations
and ordinances relating to the protection of public health, safety or the
environment.

          (s) "ENVIRONMENTAL MATERIAL" shall mean PCBs, asbestos, petroleum and
its by-products, any substance that has been designated by any Governmental
Entity or by applicable law to be radioactive, toxic, hazardous or otherwise a
danger to public health or the


                                       -22-

<PAGE>

environment, and all other substances or constituents that are regulated by, or
form the basis of liability under, any Environmental Law.

          (t) "ERISA" shall mean the Employee Retirement Income Security Act of
1974, as amended.

          (u) "ERISA AFFILIATE" shall mean any other Person under common control
with the Company within the meaning of Sections 414(b), (c), (m) or (o) of the
Code and the regulations issued thereunder.

          (v) "EXCHANGE ACT" shall mean the Securities Exchange Act of 1934, as
amended.

          (w) "FAMILY MEMBER" shall mean any spouse, parent, grandparent, child,
grandchild or sibling or any other person sharing the same household.

          (x) "FMLA" shall mean the Family Medical Leave Act of 1993, as
amended.

          (y) "GOVERNMENTAL ENTITY" shall mean any court or any administrative,
regulatory or governmental body, agency, commission, panel, authority,
organization or instrumentality, whether domestic, foreign or international.

          (z) "IRS" shall mean the Internal Revenue Service.

          (aa) "KNOWLEDGE" with respect to the Company and a particular fact or
matter, shall mean: (i) the actual awareness of such fact or matter by any
officer or director of the Company or any of the following employees of the
Company: John Federman, Joseph Siegrist, and Laurence Stock, (ii) the awareness
that any such officer, director or employee would be expected to obtain in the
course of conducting a reasonably comprehensive investigation of matters within
the scope of such person's responsibilities concerning the existence of such
fact or matter, and (iii) any information contained in the Company's books and
records that any such officer, director or employee would be expected to obtain
in the course of such person's recent review of such books and records, and
"KNOWN" shall have the corresponding meaning.

          (bb) "LEGAL REQUIREMENT" shall mean any federal, state, local,
municipal, provincial, foreign, international or other law, statute,
constitution, treaty, principle of common law, resolution, ordinance, code,
edict, decree, rule, regulation, ruling or requirement issued, enacted, adopted,
promulgated, implemented or otherwise put into effect by or under the authority
of any Governmental Entity.

          (cc) "MULTIEMPLOYER PLAN" shall mean any Pension Plan (as defined
below) which is a "multiemployer plan," as defined in Section 3(37) of ERISA.

          (dd) "PARENT MATERIAL ADVERSE EFFECT" means any change, event,
circumstance or effect (whether or not such change, event, circumstance or
effect constitutes a breach of a representation, warranty or covenant regarding
Parent in this Agreement) that is or is reasonably likely to be materially
adverse to the business, assets (including intangible assets), capitalization,
financial condition, operations, results of operations or prospects of Parent;
provided, however,


                                      -23-

<PAGE>

that fluctuations in the trading price of the Parent Common Stock, in and of
themselves, shall not constitute a Parent Material Adverse Effect, and exclusive
of any effect arising from or related to: (i) any general condition affecting
the industry in which Parent is engaged and that do not affect Parent
disproportionately; (ii) the announcement or pendency of this Agreement or any
of the transactions contemplated hereby; (iii) any action taken by Parent or
either Merger Sub at the Company's request or pursuant to a requirement in the
Transaction Documents; (iv) acts of war or terrorism; (v) general economic,
political and financial market changes that do not affect Parent
disproportionately, or (v) any action or omission by the Company.

          (ee) "PENSION PLAN" shall mean each Company Employee Plan which is an
"employee pension benefit plan," within the meaning of Section 3(2) of ERISA.

          (ff) "PERMITTED TRANSFER" shall mean a transfer as a gift, partnership
distribution or other non-sale related transfer without consideration by a
Holder to a Permitted Transferee.

          (gg) "PERMITTED TRANSFEREE" shall mean (i) with respect to a
partnership, its partners or former partners in accordance with their
partnership interests, (b) with respect to a corporation, its stockholders in
accordance with their interest in the corporation, (c) with respect to a limited
liability company, its members or former members in accordance with their
interest in the limited liability company, and (d) with respect to an individual
party, any Family Member of such party.

          (hh) "PERSON" shall mean any individual, corporation (including any
non-profit corporation), general partnership, limited partnership, limited
liability partnership, joint venture, estate, trust, company (including any
limited liability company or joint stock company), firm or other enterprise,
association, organization, entity or Governmental Entity.

          (ii) "REQUIRED STOCKHOLDER VOTE" shall mean (i) the affirmative vote,
at a meeting of the stockholders of the Company duly called in accordance with
Company Charter Documents and Sections 2-502 and 2-104(b) of the MGCL, of the
holders of a majority of the votes entitled to be cast by the holders of the
outstanding shares of Company Capital Stock (voting together as a single class
on an as-converted to Company Common Stock basis); and (ii) the affirmative vote
or consent, as the case may be, of the holders of at least 60% of the Series C
Preferred Stock, voting as a separate class.

          (jj) "SUBSIDIARY" of a specified entity shall mean any corporation,
partnership, limited liability company, joint stock company, joint venture or
other legal entity of which the specified entity (either alone or through or
together with any other Subsidiary) owns, directly or indirectly, 50% or more of
the stock or other equity, partnership or other ownership interests the holders
of which are generally entitled to vote for the election of the Board of
Directors or other governing body of such corporation or other legal entity.

          (kk) "TARGET COMPANY" shall mean any of the Company and its
Subsidiaries.

          (ll) "TAX" or "TAXES" shall mean any federal, state, local, municipal,
provincial, foreign or international income, gross receipts, license, payroll,
telecommunications, employment, excise, severance, stamp, stamp duty, stamp duty
land tax, occupation, premium,


                                      -24-

<PAGE>

windfall profits, environmental (including taxes under Code Section 59A),
customs duties, capital stock, franchise, profits, withholding, social security
(or similar), unemployment, disability, real property, personal property, sales,
use, transfer, registration, value-added, alternative or add-on minimum,
estimated, or other tax of any kind whatsoever, including any interest, penalty,
or addition thereto, whether disputed or not and including any obligations to
indemnify or otherwise assume or succeed to the Tax liability of any other
Person.

          (mm) "TAX RETURN" shall mean any return (including any land
transaction return), declaration, report, claim for refund, notice, accounting
computations, assessment, election or information return or statement relating
to Taxes, including any schedule or attachment thereto, and including any
amendment thereof.

           (nn) "TRANSACTION DOCUMENTS" shall mean this Agreement, the Second
Step Agreement of Merger, the Voting Agreements, the Escrow Agreement and each
of the other agreements and instruments to be executed and delivered by any
party in connection with the consummation of the transactions contemplated
hereby.

                                    ARTICLE 2
                  REPRESENTATIONS AND WARRANTIES OF THE COMPANY

     As of the date of this Agreement and as of the Closing Date, the Company
represents and warrants to Parent and each Merger Sub as set forth in this
Article 2, subject to any exceptions expressly stated in the disclosure schedule
delivered by the Company to Parent dated as of the date hereof and certified on
behalf of the Company by a duly authorized officer of the Company (the "COMPANY
DISCLOSURE SCHEDULE"). Exceptions on the Company Disclosure Schedule shall
specifically identify the representation to which they relate; provided,
however, that any matter disclosed pursuant to one section or subsection of the
Company Disclosure Schedule is deemed disclosed for such other sections or
subsections of the Company Disclosure Schedule as, and only to the extent that,
it is readily apparent that such matter relates to such other section or
subsection of the Company Disclosure Schedule and the level of particularity and
manner of disclosure of the matter expressly disclosed in one section or
subsection of the Company Disclosure Schedule would make a reasonable person
aware that such disclosure is relevant to such other sections or subsections.

     2.1 ORGANIZATION; SUBSIDIARIES.

          (a) Each Target Company (i) is a corporation duly organized, validly
existing and in good standing under the laws of the jurisdiction in which it is
organized; (ii) has the requisite corporate or other power and authority to own,
lease and operate its assets and properties and to carry on its business as now
being conducted; and (iii) is duly qualified or licensed to do business in each
jurisdiction where the character of the properties owned, leased or operated by
it or the nature of its activities makes such qualification or licensing
necessary, except where the failure to be so qualified or licensed would not
have a Company Material Adverse Effect. Part 2.1(a) of the Company Disclosure
Schedule lists each Subsidiary of the Company and each jurisdiction where any
Target Company is qualified or licensed to do business. Part 2.1(a) of the
Company Disclosure Schedule indicates the jurisdiction of organization of each
entity listed therein, the capitalization of each such entity (other than the


                                      -25-

<PAGE>

Company), and the ownership of all securities of such entity, including the
direct or indirect equity interest of each Target Company therein (all of which
are held free and clear of all Encumbrances).

          (b) Other than the Subsidiaries identified in Part 2.1(a) of the
Company Disclosure Schedule, no Target Company owns any capital stock of, or any
equity interest of any nature in, any Person. No Target Company has agreed or is
obligated to make, or is bound by any written or oral Contract as in effect as
of the date hereof or as may hereinafter be in effect under which it may become
obligated to make any future investment in or capital contribution to any other
Person. No Target Company has at any time been a general partner of any general
partnership, limited partnership or other Person.

          (c) The Company has delivered or made available to Parent true and
correct copies of the Articles of Incorporation and Bylaws of the Company and
similar governing instruments of each of its Subsidiaries, each as amended to
date (collectively, the "COMPANY CHARTER DOCUMENTS"), and each such instrument
is in full force and effect. No Target Company is in violation of any of the
provisions of the Company Charter Documents. The Company has delivered or made
available to Parent all proposed or considered amendments to the Company Charter
Documents that the Company intends to adopt on or prior to the Closing Date.

          (d) Part 2.1(d) of the Company Disclosure Schedule lists all of the
current directors and officers (or equivalent) of each Target Company.

     2.2 COMPANY CAPITALIZATION.

          (a) The authorized capital stock of the Company consists solely of (i)
80,000,000 shares of Common Stock, par value $0.01 per share (the "COMPANY
COMMON STOCK"), of which 23,485,901 shares are issued and outstanding on the
date of this Agreement and (ii) 30,000,000 shares of Company Preferred Stock, of
which (a) 213,440 are designated Series A Convertible Preferred Stock, par value
$0.01 per share (the "COMPANY SERIES A PREFERRED STOCK"), all of which are
issued and outstanding on the date of this Agreement, (b) 1,409,595 are
designated Series B-1 Convertible Preferred Stock, par value $0.01 per share
(the "COMPANY SERIES B-1 PREFERRED STOCK"), none of which are issued and
outstanding on the date of this Agreement, (c) 1,373,191 are designated Series
C-1 Convertible Preferred Stock, par value $0.01 per share (the "COMPANY SERIES
C-1 PREFERRED STOCK"), all of which are issued and outstanding on the date of
this Agreement, (d) 2,023,097 are designated Series C-2 Convertible Preferred
Stock, par value $0.01 per share (the "COMPANY SERIES C-2 PREFERRED STOCK"), of
which 2,023,091 are issued and outstanding on the date of this Agreement, (e)
1,956,565 are designated Series D Convertible Preferred Stock, par value $0.01
per share (the "COMPANY SERIES D PREFERRED STOCK"), all of which are issued and
outstanding on the date of this Agreement, and (f) 7,000,000 are designated
Series E Convertible Preferred Stock, par value $0.01 per share (the "COMPANY
SERIES E PREFERRED STOCK"), of which 6,890,586 are issued and outstanding on the
date of this Agreement. Except as aforesaid, there are no other authorized,
issued or outstanding shares of capital stock of the Company. The outstanding
shares of Company Capital Stock and Common Share Equivalents are held of record
by the Persons named in Part 2.2(a) of the Company Disclosure Schedule in the
amounts set forth opposite their respective names. All outstanding shares of
Company Stock are duly authorized, validly issued,


                                      -26-

<PAGE>

fully paid and nonassessable and are not subject to preemptive rights created by
statute, the Certificate of Incorporation or Bylaws of the Company or, except as
provided in the Company Agreements (each of which will expire or be terminated
in accordance with its terms at or before the Effective Time), any Contract to
which any Target Company is a party or by which it is bound. There are no shares
of Company Stock held in treasury by the Company.

          (b) The Company Option Plans are the only equity plans of any Target
Company. Part 2.2(b) of the Company Disclosure Schedule sets forth the following
information with respect to each Company Option and Company Warrant outstanding
on the date of this Agreement: (i) the name of the optionee or holder; (ii) the
number and type of shares of Company Stock subject to such Company Option or
Company Warrant; (iii) the exercise price of such Company Option or Company
Warrant; (iv) the date on which such Company Option was granted or assumed; (v)
the date on which such Company Option expires, (vi) if applicable, the Company
Option Plan pursuant to which such Company Option was granted, and (vii) whether
the exercisability of such Company Option will be accelerated in any way by the
transactions contemplated by this Agreement, and indicates the extent of any
such acceleration. The Company has made available to Parent accurate and
complete copies of each Company Option Plan, each Company Warrant and each form
of Contract evidencing any Company Options. Except as set forth in Part 2.2(b)
of the Company Disclosure Schedule, there are no Contracts or arrangements of
any character to which any Target Company is bound obligating any Target Company
to accelerate the vesting of any Company Option as a result of any of the
transactions contemplated hereby. All Company Options may be terminated by the
Company as provided in Section 1.6(e)(i).

          (c) All securities of each Target Company have been issued and granted
in compliance in all material respects with (i) all applicable securities laws
and other applicable Legal Requirements and (ii) all requirements set forth in
applicable Contracts.

          (d) Schedule II accurately sets forth as of the date of this
Agreement, and any updated Schedule II delivered by the Company to Parent at the
Closing will accurately set forth as of the Effective Time, the allocation of
the Merger Consideration and the Escrow Fund to each Company Stockholder
pursuant to the Articles of Incorporation of the Company and this Agreement.

     2.3 OBLIGATIONS WITH RESPECT TO CAPITAL STOCK. Except as set forth in Parts
2.2(b) and 2.3 of the Company Disclosure Schedule, there are no equity
securities, partnership interests or other ownership interests of any class, or
any securities exchangeable or convertible into or exercisable for any of the
foregoing, issued, reserved for issuance or outstanding with respect to the
Company or, except as set forth in Part 2.1(a) of the Company Disclosure
Schedule, with respect to any other Target Company. Except as set forth in Part
2.2(b) or Part 2.3 of the Company Disclosure Schedule, there are no
subscriptions, options, warrants, equity securities, convertible debt,
partnership interests or other ownership interests, calls, rights (including
preemptive rights) or Contracts of any character to which any Target Company is
a party or by which it is bound obligating any Target Company to issue, deliver
or sell, or repurchase, redeem or otherwise acquire, any equity securities,
partnership interests or other ownership interests of any Target Company or
obligating any Target Company to grant, extend, accelerate the vesting of or
enter into any such subscription, option, warrant, equity security, call, right
or Contract.


                                      -27-

<PAGE>

Except as provided in the Company Agreements, there are no registration rights,
and there is no voting trust, proxy, rights agreement, "poison pill"
anti-takeover plan or other Contract to which any Target Company is a party or
by which it is bound with respect to any equity security of any class of the
Company or any equity security, partnership interest or other ownership interest
of any class of any other Target Company.

     2.4 AUTHORITY; NON-CONTRAVENTION.

          (a) The Company has all requisite corporate power and authority to
enter into this Agreement and the Escrow Agreement and to consummate the
transactions contemplated hereby and thereby. The execution and delivery by the
Company of this Agreement and the Escrow Agreement and the consummation by the
Company of the transactions contemplated hereby and thereby have been duly
authorized by all necessary corporate action on the part of the Company, subject
only to obtaining the Required Stockholder Vote for the adoption and approval of
this Agreement and the Merger, and the filing of the Articles of Merger pursuant
to the MGCL. The Required Stockholder Vote is sufficient for the Company's
stockholders to approve and adopt this Agreement and approve the Merger, and no
other approval of any holder of any securities of the Company is required in
connection with the consummation of the transactions contemplated hereby. This
Agreement has been duly executed and delivered by the Company and, assuming the
due authorization, execution and delivery of this Agreement by Parent, each
Merger Sub, the Company Stockholders and the Company Stockholder Representative,
constitutes the valid and binding obligation of the Company, enforceable against
the Company in accordance with its terms, except as enforceability may be
limited by bankruptcy and other similar laws affecting the rights of creditors
generally and general principles of equity. Assuming the due authorization,
execution and delivery of the Escrow Agreement by Parent, each Merger Sub, the
Escrow Agent and the Company Stockholder Representative, the Escrow Agreement,
when executed and delivered by the Company, will constitute the valid and
binding obligation of the Company, enforceable against the Company in accordance
with its terms, except as enforceability may be limited by bankruptcy and other
similar laws affecting the rights of creditors generally and general principles
of equity.

          (b) The execution and delivery by the Company of this Agreement and
the Escrow Agreement do not, and the performance by the Company of this
Agreement and the Escrow Agreement will not, (i) conflict with or violate the
Company Charter Documents, (ii) subject to compliance with the requirements set
forth in Section 2.4(c), conflict with or violate any Legal Requirement
applicable to any Target Company or by which any Target Company or any of its
material properties or assets is bound or affected, or (iii) result in any
material breach of or constitute a material default (or an event that with
notice or lapse of time or both would become a material default) under, or
materially impair a Target Company's rights or alter the rights or obligations
of any third party under, or give to others any rights of termination,
amendment, acceleration or cancellation of, or result in the creation of an
Encumbrance on any of the properties or assets of any Target Company pursuant
to, any material Contract to which any Target Company is a party or by which any
Target Company or its properties or assets are bound or affected. No consent,
waiver or approval of any Person, nor any notice to any Person, is required to
be obtained or made under any Contract to which any Target Company is a party or
by which any Target Company or any of its properties or assets is bound or
affected in connection with the execution and delivery by the Company of this
Agreement or the


                                      -28-

<PAGE>

performance of this Agreement by the Company, except for such consents, waivers,
approvals and notices as have duly been obtained (under the Company Agreements
or otherwise), or the lack of which, individually or in the aggregate, would not
be material to the Company.

          (c) No consent, approval, order or authorization of, or registration,
declaration or filing with any Governmental Entity or other Person, is required
to be obtained or made by the Company in connection with the execution and
delivery of this Agreement or the consummation of the transactions contemplated
hereby, except for the filing of the Articles of Merger with the Secretary of
State of the State of Maryland and appropriate documents with the relevant
authorities of other states in which the Company is qualified or licensed to do
business.

     2.5 FINANCIAL STATEMENTS.

          (a) Part 2.5 of the Company Disclosure Schedule includes complete and
correct copies of (i) the unaudited consolidated balance sheets and statements
of income, stockholders' equity and cash flows of the Company as of July 31,
2006 and for the seven months ended July 31, 2006 and (ii) the audited
consolidated balance sheets and statements of income, stockholders' equity and
cash flows of the Company as of December 31, 2003, 2004 and 2005 and for the
fiscal years ended December 31, 2003, 2004 and 2005. Collectively, the financial
statements referred to in the immediately preceding sentence are sometimes
referred to herein as the "COMPANY FINANCIAL STATEMENTS," and the unaudited
consolidated balance sheet of the Company as of July 31, 2006 is sometimes
referred to herein as the "COMPANY BALANCE SHEET." Each of the Company Financial
Statements (1) was prepared in accordance with GAAP, applied on a consistent
basis throughout the periods involved, and (2) fairly presented the consolidated
financial position of the Target Companies as at the respective dates thereof
and the consolidated results of the Target Companies' operations and cash flows
for the periods indicated, except that the unaudited Company Financial
Statements referred to in clause (i) above may not contain all the footnotes
required by GAAP, and were or are subject to normal and recurring year-end
adjustments that the Company does not reasonably expect to be material,
individually or in the aggregate.

          (b) The Company has not been notified by any accountant that such
accountant is of the view that any of the Company Financial Statements should be
restated or that the Company should modify its accounting for any period.

     2.6 NO UNDISCLOSED LIABILITIES. No Target Company has any material
liabilities (absolute, accrued, contingent or otherwise), except for (a)
liabilities and obligations shown on the Company Balance Sheet, (b) liabilities
and obligations incurred since the date of the Company Balance Sheet in the
ordinary course of business consistent with past practice, and (c) liabilities
and obligations disclosed in this Agreement or the Company Disclosure Schedule.
No Target Company has or will have as of or following the Closing any obligation
or liability for earn-outs or other contingent payments payable to former owners
of assets, stock or other interests acquired by any Target Company or otherwise
arising out of previous transactions by any Target Company. Except as set forth
in Part 2.6 of the Company Disclosure Schedule, the Target Companies do not have
any material off-balance sheet arrangements as defined in Item 303(a)(4)(ii) of
Regulation S-K of the SEC.


                                      -29-

<PAGE>

     2.7 ABSENCE OF CERTAIN CHANGES OR EVENTS.

          (a) Since the date of the Company Balance Sheet, there has not been:
(i) any Company Material Adverse Effect, (ii) any declaration, setting aside or
payment of any dividend on, or other distribution (whether in cash, stock or
property) in respect of, any of any Target Company's capital stock, or any
purchase, redemption or other acquisition by any Target Company of any Target
Company's capital stock or any other securities of any Target Company or any
grant or issuance of any options, warrants, calls or rights to acquire any such
shares or other securities, (iii) any split, combination or reclassification of
any Target Company's capital stock, (iv) any granting by any Target Company of
any increase in compensation or fringe benefits to any directors, officers,
employees or consultants of any Target Company, or any payment by any Target
Company of any bonus to any directors, officers, employees or consultants of any
Target Company, (v) any acquisition, sale or transfer of any material asset by
any Target Company other than software licenses granted by the Company to
customers in the ordinary course of business and consistent with past practice,
(vi) any change by any Target Company in its accounting methods, principles or
practices, except as required by concurrent changes in GAAP, (vii) any material
revaluation by any Target Company of any of its assets, including writing off
notes or accounts receivable, (viii) any granting by any Target Company of any
increase in severance or termination pay, (ix) any cancellation or termination
of any development, licensing, distribution, sales, services or other similar
Contract with respect to any Intellectual Property Rights (as defined in Section
2.10), except by the Company in the ordinary course of business consistent with
past practice, (x) any cancellation, compromise, waiver or release of any right
or claim (or series of rights or claims) involving more than $20,000, (xi) any
material damage, destruction or loss (whether or not covered by insurance) to
any property or assets material to the conduct of the business of any Target
Company; (xii) any creation of any Encumbrance on any of the property or assets
of any Target Company, (xiii) any capital expenditure in excess of $10,000,
(xiv) any creation of any indebtedness for borrowed money in excess of $10,000,
(xv) any entering into, amendment, modification, cancellation or termination of
any material Contract other than in the ordinary course of business consistent
with past practice or (xvi) entering into any Contract to do any of the
foregoing.

     2.8 TAXES.

          (a) Each Target Company has filed all Tax Returns that it was required
to file under applicable Legal Requirements and has complied with all Legal
Requirements in respect of all Taxes. All such Tax Returns were correct and
complete in all material respects and were prepared in substantial compliance
with all applicable Legal Requirements. All Taxes due and owing by any Target
Company (whether or not shown on any Tax Return) have been paid. No Target
Company is currently the beneficiary of any extension of time within which to
file any Tax Return. No claim has ever been made by a Governmental Entity in a
jurisdiction where a Target Company does not file Tax Returns that such Target
Company is or may be subject to taxation by that jurisdiction. There are no
liens for Taxes (other than Taxes not yet due and payable) upon any of the
assets of any Target Company.

          (b) Each Target Company has withheld and paid all Taxes required to
have been withheld and paid in connection with any amounts paid or owing to any
employee, independent contractor, creditor, stockholder, or other third party.


                                      -30-

<PAGE>

          (c) No foreign, federal, state, or local tax audits or administrative
or judicial Tax proceedings are pending or, to the Company's Knowledge, being
conducted with respect to any Target Company. No Target Company has received
from any foreign, federal, state, or local Governmental Entity (including
jurisdictions where such Target Company has not filed Tax Returns) any (i)
written notice indicating an intent to open an audit or other review, (ii)
request for information related to Tax matters, or (iii) notice of deficiency or
proposed adjustment for any amount of Tax proposed, asserted, or assessed by any
Taxing authority against any Target Company. Part 2.8(c) of the Company
Disclosure Schedule lists all foreign, federal, state and local income Tax
Returns filed with respect to any Target Company for taxable periods ended on or
after December 31, 1999, indicates those Tax Returns that have been audited, and
indicates those Tax Returns that currently are the subject of an audit. The
Company has delivered to Parent correct and complete copies of all such Tax
Returns and all examination reports, and statements of deficiencies assessed
against or agreed to by any Target Company since December 31, 1999.

          (d) No Target Company has waived any statute of limitations in respect
of Taxes or agreed to any extension of time with respect to a Tax assessment or
deficiency.

          (e) Part 2.8(e) of the Company Disclosure Schedule sets forth the
Company's good faith estimate of the aggregate amount that will be deemed to be
an "excess parachute payment" within the meaning of Code Section 280G (and any
corresponding provision of state, local or foreign Tax law) if all amounts
payable hereunder are actually paid. Unless the Company Stockholders approve
such payments in accordance with Code Section 280G, such amount will not be
fully deductible as a result of Code Section 162(m) (and any corresponding
provision of state, local or foreign Tax law).

          (f) No Target Company has been a United States real property holding
corporation within the meaning of Code Section 897(c)(2) during the applicable
period specified in Code Section 897(c)(1)(A)(ii). Each Target Company has
disclosed on its federal income Tax Returns all positions taken therein that
could give rise to a substantial understatement of federal income Tax within the
meaning of Code Section 6662. No Target Company is a party to or bound by any
Tax allocation or sharing Contract. No Target Company (A) has been a member of
an affiliated group filing a consolidated federal income Tax Return (other than
a group the common parent of which was the Company) or (B) has any liability for
the Taxes of any Person (other than any Target Company) under Reg. Section
1.1502-6 (or any similar provision of state, local or foreign law), as a
transferee or successor, by contract, or otherwise.

          (g) To the Company's knowledge, Part 2.8(g) of the Company Disclosure
Schedule sets forth the following information with respect to each Target
Company (or, in the case of clause (B) below, with respect to each of the
Company's Subsidiaries) as of the most recent practicable date (but not earlier
than December 31, 2005) (as well as on an estimated pro forma basis as of the
Closing giving effect to the consummation of the transactions contemplated
hereby): (A) the basis of the Target Company in its assets; (B) the basis of the
Company in the stock of each Subsidiary (or the amount of any excess loss
account); (C) the amount of any net operating loss, net capital loss, unused
investment or other credit, unused foreign tax, or excess charitable
contribution allocable to each Target Company; and (D) the amount of any
deferred gain or loss allocable to each Target Company arising out of any
intercompany transaction.


                                      -31-

<PAGE>

          (h) The unpaid Taxes of the Target Companies (A) did not, as of the
date of the Company Balance Sheet, exceed the reserve for Tax liability
(excluding any reserve for deferred Taxes established to reflect timing
differences between book and Tax income) set forth on the face of the Company
Balance Sheet (rather than in any notes thereto) and (B) do not exceed that
reserve as adjusted for the passage of time through the Closing Date in
accordance with the past custom and practice of the Target Companies in filing
their Tax Returns. Since the date of the Company Balance Sheet, no Target
Company has incurred any liability for Taxes arising from extraordinary gains or
losses, as that term is used in GAAP, outside the ordinary course of business
consistent with past custom and practice.

          (i) No Target Company will be required to include any item of income
in, or exclude any item of deduction from, taxable income for any taxable period
(or portion thereof) ending after the Closing Date as a result of any:

               (i) change in method of accounting for a taxable period ending on
     or prior to the Closing Date;

               (ii) "closing agreement" as described in Code Section 7121 (or
     any corresponding or similar provision of state, local or foreign income
     Tax law) executed on or prior to the Closing Date;

                (iii) intercompany transaction or excess loss account described
     in Treasury Regulations under Code Section 1502 (or any corresponding or
     similar provision of state, local or foreign income Tax law);

               (i


 
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