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EXHIBIT 10.21
GENERAL AGENCY AGREEMENT
THIS AGREEMENT, made this 1st DAY OF August, 1996, between North Pointe
Insurance Company, referred to as the "COMPANY," and MS General Agency, Inc.,
hereinafter referred to as the "GENERAL AGENCY".
For consideration received and pursuant to GENERAL AGENCY'S request that
the underwriting facilities of COMPANY be made available to GENERAL AGENCY, it
is agreed that:
1. APPOINTMENT.
The COMPANY appoints GENERAL AGENCY with the authority and the power to
solicit, receive, accept, bind, decline, countersign, and endorse
insurance on such classes of risk as the COMPANY from time to time may
authorize by letter of instruction, underwriting bulletin or underwriting
guide, which shall become a part of this contract, collect premiums, and
generally with all powers and authority necessary to conduct a general
agency for the COMPANY in the state(s) listed in the attached Appointment
and Commission Addendum, incorporated herein by reference. This authority
shall not be delegated by GENERAL AGENCY to any one person or persons
except as is expressly authorized in writing by an offices of the COMPANY.
This appointment is not exclusive and the COMPANY may appoint others in
the same state(s).
2. ACCEPTANCE OF APPOINTMENT.
GENERAL AGENCY accepts the appointment, agreeing to perform faithfully the
duties thereof to the best of its knowledge, skill, judgment.
3. REPORTING.
GENERAL AGENCY agrees to make prompt reports to COMPANY in such manner as
may be required by COMPANY of risks written, including renewals and/or
endorsements, to make full and prompt reports of all losses incurred, as
well as of all other details relating to the business and affairs of
COMPANY; and to allow personal examination and audit by a representative
of COMPANY
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of all papers, records, and accounts referring thereto.
4. COMMISSIONS.
(a) As full compensation for insurance placed with COMPANY, COMPANY will
pay commissions in accordance with the attached General Agent
Commission Schedule (Addendum 1) (hereinafter referred to as
"Commissions").
(b) GENERAL AGENCY agrees, either during the continuance of this
Agreement or after its cancellation to refund unearned Commissions
caused by policy cancellations or reductions, in each case at the
same rate at which such Commissions were retained by or paid to
GENERAL AGENCY.
(c) COMPANY reserves the unilateral right to revise the rates of
Commissions by giving not less than sixty (60) days written notice
to GENERAL AGENCY. Such change shall not affect Commissions on
Premiums written before the effective date stated in the written
notice.
(d) Uncollectible premiums arising from additional amounts due on
particular policies as a result of adjustable exposures or audits
may be turned back to COMPANY for direct collection and GENERAL
AGENCY shall not be responsible for such premium provided:
(1) GENERAL AGENCY has made every reasonable effort to obtain and
retain an adequate deposit premium; and
(2) GENERAL AGENCY has billed for and made at least three attempts
(including original billing) to collect the additional
premium; and
(3) Notifies COMPANY no less than forty-five (45) days and no more
than sixty (60) days after the month in which GENERAL AGENCY
issued the Audit Endorsement and provides to COMPANY proof of
its three attempts to collect along with proof
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of two attempts by its subproducer to collect the additional
premium due.
(e) No Commission will be paid on items turned over to COMPANY for
collection, unless subsequently collected by GENERAL AGENCY.
5. PREMIUMS AND ACCOUNTING.
The following provisions are applicable to all insurance placed by GENERAL
AGENCY with COMPANY:
(a) GENERAL AGENCY guarantees payment of all monies due COMPANY on
business written under this Agreement, whether or not collected by
GENERAL AGENCY. There shall be no flat cancellations of policies or
coverage bound or issued unless specifically authorized in writing
by COMPANY.
(b) Premium accounts, as shown in COMPANY'S monthly statements, are due
and payable to COMPANY as rendered. Payment is due in COMPANY'S
office forty-five (45) days from the end of the statement month and
in no event shall credit for the payment of premiums so reflected be
extended for longer than 45 days from the end of the month for which
the monthly statement applies. Requirement for payment "as rendered"
can only be waived by the COMPANY.
(c) In the event of a dispute regarding to the dollar amount owed to
COMPANY for an individual policy or in total for a monthly account
statement, GENERAL AGENCY agrees to pay the full amount stated by
COMPANY. COMPANY and GENERAL AGENCY shall cooperatively investigate
and attempt to resolve any such discrepancies as quickly as
reasonably possible. If COMPANY and GENERAL AGENCY are unable to
amicably resolve the discrepancy, the dispute may be submitted to
arbitration in accordance with the terms of this Agreement.
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(d) All premiums are the property of COMPANY and shall be held by
GENERAL AGENCY in a fiduciary capacity in trust for COMPANY until
delivered to COMPANY. The keeping of an account with GENERAL AGENCY
on COMPANY'S behalf, as a creditor and debtor account, is declared a
record memorandum of business transacted, and neither such keeping
of account nor alteration in commission amount, nor failure to
enforce prompt remittance, compromise, settlement, declaration of
balance of account nor suspension or cancellation of this General
Agency Agreement shall be held to waive assertion of the fiduciary
relationship as to Premiums collected by GENERAL AGENCY.
(e) The right of GENERAL AGENCY or any other person to receive
Commissions shall at all times be subordinate to the right of
COMPANY to offset or apply Commissions, including Profit Sharing
Commissions, against any indebtedness of GENERAL AGENCY to COMPANY.
This right of offset shall also apply against any liability incurred
by COMPANY to any person(s) by reason of any negligent or
unauthorized acts committed by GENERAL AGENCY.
(f) All accounting and underwriting records of GENERAL AGENCY pertaining
to Contracts written through COMPANY shall be subject to inspection
by COMPANY at any reasonable time during the continuance of this
Agreement and for three years after the termination hereof
6. INDEPENDENT CONTRACTOR STATUS.
COMPANY and GENERAL AGENCY agree that this General Agency Agreement is
best served when GENERAL AGENCY is an Independent Contractor for all
purposes. As an independent contractor, GENERAL AGENCY has the right to
exercise independent judgment as to time, place and manner of soliciting
insurance applications, servicing policyholders, and otherwise carrying
out
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the provisions of the Agreement. Furthermore, GENERAL AGENCY will pay all
expenses in connection with its GENERAL AGENCY and has no authority to
incur any indebtedness on behalf of COMPANY.
GENERAL AGENCY'S authority hereby conferred does not extend to the
adjustment, compromise or settlement of claims or the waiver of any policy
condition in relation thereto except upon specific authority in writing
from COMPANY.
7. NOTIFICATION TO THE COMPANY.
GENERAL AGENCY agrees to forward to COMPANY copies of all binders,
policies, certificates and endorsements issued by GENERAL AGENCY, or to
otherwise notify COMPANY of all liability accepted within thirty (30) days
following the effective date of such liability. However, any risk which
GENERAL AGENCY submitted to COMPANY for approval because GENERAL AGENCY
was not given authority to quote that particular risk by COMPANY'S
Underwriting Guide or underwriting program and which was approved for
quote by COMPANY must be reported to COMPANY the same day that GENERAL
AGENCY binds that risk.
Losses reported to GENERAL AGENCY shall be reported to COMPANY the same
day as received by GENERAL AGENCY.
8. OWNERSHIP OF EXPIRATIONS.
If, upon cancellation of this Agreement, GENERAL AGENCY has promptly
accounted for and paid to COMPANY all Premiums and other monies and
securities collected or held for or on behalf of COMPANY for which GENERAL
AGENCY may be liable; the records of GENERAL AGENCY and the use and
control of expirations shall remain the property of GENERAL AGENCY;
otherwise, the right and title to the records and the use and control of
ownership of expirations shall be vested in COMPANY for sale, use or
disposal as it deems fit to reduce
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the amount of indebtedness.
Regardless of who owns control of the expiration dates, COMPANY and
GENERAL AGENCY recognize that the policyholder, who pays the premium,
ultimately decides who services and underwrites their insurance.
Therefore, despite the language regarding the property rights and the
expiration dates of policies, the decision of the policyholder reflects
the ultimate proprietary interest of expirations.
9. SUSPENSION.
COMPANY may immediately suspend all or any part of the authority given the
GENERAL AGENCY under this Agreement:
(a) If COMPANY ceases to write Insurance in the GENERAL AGENCY'S
state(s), or
(b) If GENE






