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EXHIBIT 10.25
GENERAL AGENCY AGREEMENT
THIS GENERAL AGENCY AGREEMENT (this "Agreement") is made and entered into
as of December 1, 2003, by and among STATE NATIONAL INSURANCE COMPANY, INC., an
insurance company organized under the laws of the State of Texas ("Company"),
NORTH POINTE INSURANCE COMPANY, an insurance company organized under the laws of
the State of Michigan ("Reinsurer"), and NORTH POINTE FINANCIAL SERVICES, INC.,
a company organized under the laws of the State of Michigan ("General Agent");
WITNESSETH:
THAT, in consideration of the mutual covenants hereinafter contained and
upon the terms and conditions herein below set forth, the parties hereto agree
as follows:
PREAMBLE
The Company, the Reinsurer and the General Agent have entered into a 100%
Quota Share Reinsurance Agreement dated as of December 1, 2003 (the "Reinsurance
Agreement"), a true and complete copy of which is attached hereto as Exhibit A,
and fully incorporated herein by this reference, which Reinsurance Agreement
requires the appointment of the General Agent to perform certain specified acts
on behalf of the Company and Reinsurer. These acts will include the marketing
and production of insurance for bowling center proprietors in several states
(the "Bowling Program"). The General Agent desires to perform the functions and
duties necessary under the Reinsurance Agreement. It is therefore mutually
agreed by the parties that the General Agent will perform all functions
necessary for the production, service and management of policies issued under
the Reinsurance Agreement in accordance with the terms and conditions set forth
therein and herein. To the extent that there is any conflict between the terms
of this Agreement and the Reinsurance Agreement, the Reinsurance Agreement shall
govern. Notwithstanding any provisions to the contrary contained elsewhere
herein or in any other document, it is expressly understood that the execution
and delivery of this Agreement and the Company's performance hereunder shall not
under any circumstances be interpreted to affect, weaken or modify the
Reinsurer's obligation to indemnify and hold the Company harmless from and
against the business, credit and insurance risks as set forth in the Reinsurance
Agreement. The contractual assumption by the Reinsurer of these risks in the
Reinsurance Agreements is a condition precedent to the Company's entering into
this Agreement with the General Agent.
ARTICLE I
APPOINTMENT AND DUTIES
1.01 The Company, at the direction of the Reinsurer, hereby appoints the General
Agent as its managing general agent for the purpose of producing and handling
the business which is the subject of the Reinsurance Agreement issued or renewed
on or after the effective date of this Agreement. The Company, at the request of
the Reinsurer, hereby grants authority to the General Agent to solicit, accept
and receive applications for such classes of coverage as are specified in the
Reinsurance Agreement; to secure, at its own expense, reasonable underwriting
information through reporting agencies or other appropriate sources relating to
each risk insured; to issue, renew and countersign policies, certificates,
endorsements and binders which the Company may, from time to time, authorize to
be issued, delivered, renewed and countersigned; and to collect and receipt for
the premiums thereon and therefor.
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1.02 All activities of the General Agent pursuant to this Agreement shall be in
strict compliance with the terms of the Reinsurance Agreement and all rules,
regulations and instructions of the Company, including, but not limited to, all
rules, instructions and specifications included in the Company's rate manuals,
rate brochures and rate schedules.
1.03 The Company, at the Reinsurer's request, further authorizes the General
Agent to perform all acts and duties under policies of insurance issued by the
Company as would otherwise be performed by the Company, including, but not
limited to, properly sending and/or receiving reports and notices and remitting
and/or receiving monies due from or to the Company, and adjusting and paying
losses or other claims. The Company grants to the General Agent the authority to
settle claims on behalf of the Company. However, the maximum dollar amount of
such authority per claim shall not exceed $50,000. For claims settlement in
excess of $50,000, the General Agent may only settle such claims with prior
approval of the Company and Reinsurer. The Company retains final authority to
determine any disputes relating to claims settlement and setting of loss
reserves. In performing each of the acts mentioned above, the General Agent
shall be under the direct supervision and control of the Reinsurer, and the
Reinsurer shall be solely responsible for the acts of the General Agent. While
there are acts of the General Agent which may be required by applicable law to
be performed on behalf of the Company, the Reinsurer shall remain ultimately
responsible for such acts and will indemnify and hold the Company completely
harmless for any damage, cost, liability, expense and/or loss (including
attorneys' fees and expenses) incurred by the Company as respects such acts of
the General Agent. The General Agent must send to the Company a report, as soon
as it becomes known, that a claim (i) involves a coverage dispute; (ii) involves
a demand in excess of policy limits; (iii) alleges bad faith; (iv) exceeds
General Agent's claims settlement authority; (v) is open for more than six
months; or (vi) alleges a violation of any applicable unfair practices and
unfair competition statutes. The Company may suspend or terminate the settlement
authority of the General Agent during the pendency of any dispute regarding any
event of default by the General Agent.
1.04 The General Agent is authorized to have claims adjusted through independent
claims adjusters, subject to the supervision of the Reinsurer. The selection of
independent claims adjusters shall be subject to prior written approval of the
Reinsurer and Company. Such independent claims adjusters are not the agents of
the Company and the Company shall be held harmless and indemnified by the
Reinsurer for any liability, claim, demand, expense and/or cost of whatever kind
or character as a result of, related to or connected with any action or inaction
of such claims adjusters.
1.05 The Company shall not be responsible for the General Agent's expenses and
costs, including, but not limited to, salaries, bonuses, rentals, transportation
facilities, clerk hire, solicitors' fees, postage, advertising, exchange,
personal license fees, adjustment by the General Agent of losses under policies
issued by the General Agent, or any other agency expenses whatsoever. The
General Agent's sole compensation shall be the amounts payable to the General
Agent in Article VIII of the Reinsurance Agreement and in Article III of this
Agreement.
1.06 The General Agent understands and agrees that it has no power or authority
granted to it by the Company independent of the Reinsurance Agreement or
documents executed in connection with the Reinsurance Agreement, and that this
Agreement and the General Agent's authority hereunder shall cease immediately
upon termination, for any reason, of this Agreement or of the Reinsurance
Agreement (excepting only the General Agent's responsibilities with regard to
run-off and other matters as set forth herein or in the Reinsurance Agreement).
1.07 The General Agent shall not have the power to accept or bind risk other
than as set forth herein, as set forth in the Reinsurance Agreement or as may be
subsequently authorized by the
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Company and Reinsurer in writing. The General Agent may not bind or cede
reinsurance or retrocession on behalf of the Company, may not commit the Company
to participation in insurance or reinsurance syndicates, and may not commit the
Company to a claim settlement with a reinsurer without the prior written
approval of the Company. If such prior written approval is given, the General
Agent shall forward promptly a report to the Company concerning such transaction
and/or payment. The Company hereby authorizes the General Agent to collect
payments for losses and loss adjustment expenses from a reinsurer. The General
Agent shall send a report to the Company concerning such transactions promptly.
1.08 The General Agent acknowledges that, with respect to any state in which
business is permitted to be written under the Reinsurance Agreement, this
Agreement shall not become effective until the General Agent is first duly
appointed by the Company with the applicable Department of Insurance. The
General Agent agrees that any producing agent receiving commission pursuant to
this Agreement shall first be duly registered by the Company and said
appointment on file with any applicable state insurance department. The General
Agent further agrees to be responsible for the payment of any penalty assessed
to the Company for any violation by the General Agent or any producing agent or
broker registered by the General Agent pursuant to the provisions of Article IV
hereof of any license or appointment provision of the Texas Insurance Code or
other applicable state statutes, and the rules and regulations promulgated
thereunder. If the General Agent fails to pay such penalty, the Reinsurer shall
pay it immediately upon written notification by the Company of the General
Agent's failure to pay such penalty.
1.09 It is understood that the Reinsurer has acknowledged that the Company shall
not be required to monitor the General Agent's compliance with the terms of
either the Reinsurance Agreement or this Agreement and the Reinsurer shall be
responsible for monitoring the General Agent's compliance with the Reinsurance
Agreement and this Agreement.
1.10 The authority and limitations of the General Agent to issue policies are as
follows:
(a) the maximum annual premium volume the General Agent may produce
under this Agreement is $20,000,000;
(b) the basis of the rates charged are as provided in the Company's
rate manuals, rate brochures and rate schedules which the General
Agent shall follow, and the General Agent shall not decrease rates
or increase discounts without the prior approval of the Company and
Reinsurer;
(c) the only classes of business the General Agent is authorized to
produce and handle under this Agreement are the classes of business
specified in the Reinsurance Agreement;
(d) the maximum limits of liability for policies to be produced
pursuant to this Agreement are set forth in the Reinsurance
Agreement;
(e) the General Agent may issue policies under this Agreement only
to insured residents in the states in which business is permitted to
be produced under the Reinsurance Agreement; but this limitation
shall not apply to losses if said policies provide coverage outside
the aforesaid territorial limit;
(f) the General Agent shall only cancel policies as set forth in the
policy form for the policies produced hereunder or as otherwise
permitted by applicable law;
(g) the maximum term for any policy issued hereunder shall be twelve
(12) months;
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(h) the General Agent shall employ all reasonable and appropriate
measures to control and keep a record of the issuance of the
Company's insurance policies hereunder, including, but not limited
to, keeping records of policy numbers issued and maintaining policy
inventories,
(i) the excluded risks are those set forth in the Reinsurance
Agreement.
In underwriting policies, the General Agent shall follow the underwriting
guidelines developed by the General Agent, the Reinsurer and the Company, and
these guidelines are herein incorporated by reference.
ARTICLE II
PREMIUMS
2.01 It is expressly agreed and understood that all premiums collected by the
General Agent are collected on behalf of the Company; that such premiums are the
property of the Company and the Reinsurer as their respective interests may
appear pursuant to the Reinsurance Agreement, less such commissions and fees as
are due the General Agent as specified herein and in the Reinsurance Agreement.
All premiums collected by the General Agent on the business produced under the
Reinsurance Agreement shall be deposited in a premium trust account. Despite the
General Agent's ownership of the account, funds deposited therein on behalf of
the Company are understood to be owned by the Company. The only disbursements
from such account shall be the payment of claims, claims expenses, return
premiums, commission due the General Agent as authorized herein and in the
Reinsurance Agreement, and remittance of premiums to the Reinsurer and Company.
The General Agent shall not make personal use of any funds in this account. The
commissions payable to the General Agent are debts due to the General Agent by
the Reinsurer and the privilege herein granted of deducting commissions from
said premiums should not be taken as a waiver by the Company of its exclusive
ownership rights of premiums as provided herein. Should any dispute arise
between the Company, the Reinsurer and/or the General Agent regarding payment of
premium, the General Agent shall remit immediately all money and property,
without deductions for commissions, to the premium trust account with full
reservation of any and all rights reserved by the parties.
2.02 The General Agent shall furnish to the Company and the Reinsurer all
necessary premium and loss data (in a form acceptable to the Reinsurer and the
Company) no later than forty-five (45) days following the end of the month
during which the business is written or losses are incurred to enable the
Company to record statistics required by statutes, regulation or upon call by
authorities having competent jurisdiction. Such data shall include, but is not
limited to, premiums written and unearned premium. Said data shall be segregated
by lines of insurance and the state in which the risk is located.
2.03 The keeping of an account with the General Agent on the Company's books as
a creditor and debtor account is declared a record memorandum of business
transacted and neither such keeping of an account, nor alteration in commission
rate, nor failure to enforce prompt remittance or compromise or settlement or
declaration of balance of account, shall be held to waive assertion of the trust
relation as to premiums collected by the General Agent.
2.04 The General Agent shall be liable for the payment of all premiums upon all
policies of insurance written through the General Agent or any sub-agents of the
General Agent.
2.05 The General Agent shall remit to the Reinsurer, or Company as applicable,
any funds of or due to the Company under this Agreement at the earlier of the
following: (1) forty-five (45) days from the
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end of the month in which premium is recorded; or (2) sixty (60) days from the
end of the month in which the coverage under this Agreement became effective.
2.06 The General Agent shall hold all funds of or due the Company in a fiduciary
capacity.
ARTICLE III
COMPENSATION TO THE GENERAL AGENT
3.01 The Reinsurer shall allow the General Agent in full compensation for all
services rendered and in full reimbursement for all expenditures made by the
General Agent the fee specified in Article VIII of the Reinsurance Agreement.
The General Agent shall pay the Company directly its ceding fee as specified in
the Reinsurance Agreement (Article VIII), and the amounts for assignments,
assessments, premium taxes, fines and penalties as specified in the Reinsurance
Agreement (Articles XI and XII).
3.02 The Company shall not be liable for or responsible for any commissions or
other monies payable by the Reinsurer to the General Agent. The General Agent
shall not sue or seek arbitration against the Company for any actions by, or
debts owing from, the Reinsurer.
3.03 In the event the Company or the Reinsurer, during the continuance of this
Agreement or after its termination, refunds premiums under any policy of
insurance by reasons of cancellation or otherwise, the General Agent agrees
immediately to return to the Company or the Reinsurer, as applicable, the
commission previously received by it on the portion of the premium refunded. The
General Agent shall not be required to return, as commission or return
commission, monies greater than the total commission paid or otherwise payable
to the General Agent.
ARTICLE IV
SUB-AGENTS
4.01 The General Agent shall comply with, and shall be responsible to insure the
compliance by, all such producing agents with the terms of this Agreement and
the Reinsurance Agreement and all other written rules and regulations of the
Company, and treat as confidential and use only in the interest of the Company
all instructions, information and materials received from the Company.
4.02 The General Agent shall be solely responsible for the performances of any
producing agents under all of the terms and provisions hereof, including, but
not limited to, the collections of premiums and refunds of premiums.
4.03 Each such producing agent must be registered or appointed, as required, as
an agent of the Company through the appropriate regulatory body before any
application shall be accepted from him or other insurance performances on behalf
of the Company are performed. The General Agent shall be ultimately responsible
for the obligation of the producing agent to obtain an appointment as provided
herein.
4.04 It is also specified that the General Agent shall be responsible for all
commissions payable to any producing agents. The General Agent and any producing
agent shall not seek to hold the Company or Reinsurer liable through litigation,
arbitration or otherwise for commissions payable to such producing agents.
4.05 The Company, in its sole discretion with or without cause, and without
prior written notice, may terminate the appointment of any producing agent.
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4.06 The General Agent shall not permit its subagents or subproducers to serve
on its Board of Directors.
4.07 The General Agent shall not appoint sub-managing general agents.
ARTICLE V
ADDITIONAL DUTIES OF AGENT
5.01 The General Agent shall, at all times during the period of this Agreement,
comply with all applicable laws and all orders, policy decisions or other
requirements of the Texas Department of Insurance or other applicable state
insurance department.
5.02 All books, records, accounts, documents and correspondence







