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Exhibit 10.32
Translated From Japanese
Call Center Business Service Agency Agreement
IA Partners KK (hereinafter referred to as A) and Customer
Relation
Telemarketing KK (hereinafter referred to as B) shall enter into
service agency
agreement regarding call center business (hereinafter referred
to as this
Agreement), which is internet communication service with using
optical fiber
offered by NTT East and NTT west (hereinafter referred to as NTT
West East)
based on "Partnership Basic Agreement" on 2007, May 21st
(hereinafter referred
to as Basic Agreement).
Article 1: Purpose
The purpose of this Agreement is to make trusting relationship
and develop
business with each other with showing the details of service
agency based on
Basic Agreement.
Article 2: Service agreement
1. The detail of service will be provided in attachment.
2. A may change the details of service with a written notice
under the
discussion with A beforehand.
3. Whenever any other matters, which are not written in the
agreement, need
to be discussed, both parties make decision under the
discussion.
Article 3: Service Commission
1. A shall pay B service commission (hereinafter referred to as
the special
commission) provided in attachment in consideration for service
agreement.
2. A shall make a deposit into the bank account selected by B
using the site
provided in attachment. A shall pay bank commission.
3. A may instruct B articles above and details provided in this
article by
attachment.
Article 4: Performance
1. B shall carry out assignments when B accept A's service
mandate.
2. In the event B commits illegal act or wrongdoing to perform
customer
acquisition, B shall return the special commission to A.
3. In case A judges the details of the service by B is not
adequate on social
sense, A may cancel or change under the discussion, and B shall
follow the
A's decision.
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Article 5: Report
1. B shall report A the progress of service. Also whenever B
asked by A, B
shall report it immediately.
Article 6: Exe
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