Back to top

THIRD ADDENDUM TO ADMINISTRATIVE SERVICES AGREEMENT

Addendum or Modifications

THIRD ADDENDUM TO ADMINISTRATIVE SERVICES AGREEMENT | Document Parties: RESIDENTIAL CAPITAL, LLC | GMAC Bank | GMAC Mortgage, LLC | GMAC Wholesale Mortgage Corp You are currently viewing:
This Addendum or Modifications involves

RESIDENTIAL CAPITAL, LLC | GMAC Bank | GMAC Mortgage, LLC | GMAC Wholesale Mortgage Corp

. RealDealDocs™ contains millions of easily searchable legal documents and clauses from top law firms. Search for free - click here.
Title: THIRD ADDENDUM TO ADMINISTRATIVE SERVICES AGREEMENT
Date: 5/11/2009

THIRD ADDENDUM TO ADMINISTRATIVE SERVICES AGREEMENT, Parties: residential capital  llc , gmac bank , gmac mortgage  llc , gmac wholesale mortgage corp
50 of the Top 250 law firms use our Products every day

Exhibit 10.23

EXECUTION COPY

THIRD ADDENDUM TO ADMINISTRATIVE SERVICES AGREEMENT

This Third Addendum dated and effective as of December 19, 2008 (the “Third Addendum”) is made to the Administrative Services Agreement dated as of November 22, 2006 and amended as of June 1, 2007 and August 1, 2007 (the “Agreement”) by and between GMAC Mortgage, LLC (the “Affiliate”), a Delaware limited liability company, and GMAC Bank on behalf of itself and its subsidiaries, GMACB Asset Management Corp. and GMAC Wholesale Mortgage Corp (the “Bank” or “GMACB”), a Utah industrial bank.

Explanatory Statement

1. The Affiliate and the Bank wish to amend the Agreement to provide additional terms and conditions governing the Affiliate’s performance of Services on behalf of the Bank.

2. It is the intent of the Bank and the Affiliate that this Third Addendum comply with the requirements of Sections 23A and 23B of the Federal Reserve Act and the Federal Reserve Board’s Regulation W.

NOW, THEREFORE, in consideration of the mutual covenants and promises contained herein, the parties hereto, intending to be legally bound, hereby agree as follows:

1. Exhibit A to the Agreement is hereby amended and replaced in its entirety by the Schedule of Services attached as Exhibit A hereto.

2. Exhibit A to the Agreement is hereby amended and supplemented by the addition of the Consumer Operations Pre-Funding Review Checklist (Attachment IV) attached hereto.

3. Any conflict between the provisions of this Third Addendum and those of the Agreement shall be resolved in favor of the provisions of this Third Addendum. Except as expressly set forth in this Third Addendum, no modification of the Agreement is made or intended to be made by this Third Addendum, and the Agreement, as amended by this Third Addendum, is confirmed and reaffirmed by the Affiliate and the Bank and shall be and remain in full force and effect.

IN WITNESS WHEREOF, each of the undersigned parties to this Third Addendum has caused this Third Addendum to be duly executed in its name by one of its duly authorized officers or members, all as of the date first above written.

 

ATTEST:

 

 

GMAC Mortgage, LLC

 

 

 

By:

 

/s/ James Young

 

 

 

James Young

 

 

Its:

 

ATTEST:

 

 

GMAC BANK

/s/ Linda Heigh

 

 

By:

 

/s/ Robert E. Groody

 

 

 

Robert E. Groody

 

 

Its:

 

Executive Vice President and COO


Final 12/10/08

Exhibit A

SCHEDULE OF SERVICES AND FACILITIES TO BE PROVIDED BY GMACM

GMACM shall be responsible for providing the following Services to GMAC Bank:

 

(1)

Human Resources/Payroll

(A) Provide and/or facilitate payroll services for GMAC Bank, including maintenance of human resources and payroll systems, payroll processing, transmission of payroll interface file to accounting, payroll tax withholding and remittance, W-2 processing and filing;

(B) In connection with the employees referred to in clause (A) above, prepare and file, or cause to be prepared and filed, all federal, state and local payroll and wage tax returns and such reports and documents, make such payments and perform all other acts, as may be necessary or proper to comply with the terms and conditions of the Social Security, unemployment, workers’ compensation and all other applicable laws, ordinances and regulations of each jurisdiction in which they may be employed, except that the Bank will be responsible for filing all appropriate EEO-1 reports regarding the employees of GMAC Bank, and GMACM agrees to provide any necessary information from its payroll system to assist with said reports;

(C) Administer all benefits provided to employees and provide other human resources services, including, without limitation, administering and approving any compensation or benefit payments, establishing and administering personnel policies, providing employee relations services, providing training services; and

(D) Provide staffing resources to attract, interview and hire new employees of GMAC Bank, including, without limitation, approving new employees’ compensation.

 

 

PRICING TERMS:

All services identified above shall be provided to GMAC Bank and its subsidiaries at no charge.


Final 12/10/08

 

(2 )

Information Technology .

A. Provide internal information technology services to GMAC Bank necessary for the operation of its business and, in connection therewith, purchase and maintain computer hardware, software, databases and all computer networks necessary to permit GMAC Bank to conduct its activities in a professional manner and service its clients and others with whom it may deal. GMACM represents and warrants to GMAC Bank that all of the data and other information obtained by GMAC Bank from its clients or others with whom it deals shall be held in strict trust and confidence and shall only be accessible by persons engaged in the operation of GMAC Bank’s business, unless otherwise specifically consented to in writing by GMAC Bank. GMACM acknowledges that a high level of confidentiality is necessary in order for GMAC Bank to compete effectively for clients and to have its reports acceptable to financial institutions and others for whom they are intended. GMACM will, therefore, secure such information and data within GMAC Bank’s information system so that it will not be accessible by unauthorized persons.

B. GMAC BANK INFORMATION TECHNOLOGY INFRASTRUCTURE OPERATIONS SERVICE AGREEMENT

GMAC Bank IT infrastructure operations are governed by a specific service agreement.

See attachment II for detailed terms and conditions.


Final 12/10/08

 

C. Provide services of a qualified Chief Information Officer (“CIO”) and necessary support staffing to the Bank to serve as part of senior management, reporting directly to the President with matrix reporting roles within the GMACM/GMAC Residential IT organization. The CIO is responsible for bridging business needs and information technology, including working with the business to define their needs and provide cost-effective solutions. The CIO’s responsibilities include but are not limited to the following:

1) Providing strategic information technology direction and solutions to business partners in support of revenue generation, diversification, retention, and key bank programs and goals.

2) Working closely with the business leadership to define long term information technology vision.

3) Developing a comprehensive strategy for management information needs, including new systems solutions or major improvements to existing application systems, and related hardware acquisition and integration.

4) Directing all IT related strategic and tactical planning and systems implementation activities associated with the business.

5) Establishing, monitoring and enforcing policies and procedure direction, technical standards, methodologies, and priorities.

6) Working with GMACR finance and senior GMACR managers to develop appropriate cost allocations models, IT software development budgets, and cost reductions.

7) Managing IT vendor relationships.

8) Managing, planning and implementing applications development efforts including new and legacy systems, enhancements and maintenance.

9) Overseeing business requirement analysis and implementation, managing priorities, and ensuring standards of excellence and user satisfaction.

10) Providing cutting edge and relevant technology expertise for business development purposes to ensure a competitive edge.

11) Providing strategic and tactical planning, development, evaluation, and coordination of the information technology applications


Final 12/10/08

 

D. Information Security Program and Policy.

See Attachments III for complete Information Security Program and Policy

 

 

IT PRICING TERMS :

All services identified above shall be provided to GMAC Bank and its subsidiaries at no charge.


Final 12/10/08

 

(3)

Finance/General .

Maintain appropriate records of all GMAC Bank activities hereunder and make such records available for inspection by the Bank, by counsel, regulators, auditors and authorized agents of GMAC Bank, upon prior written notice at any time during normal business hours. Consult with GMAC Bank and furnish advice and recommendations with respect to Generally Accepted Accounting Principles/Financial Reporting issues.

(A) Accounting Information Systems (AIS). Daily monitoring of transaction feeds to General Ledger system. General Ledger system use, maintenance and user support. Ad hoc report preparation and testing as requested by GMAC Bank.

(B) Accounts Payable . Pay all authorized bills and charges incurred by GMAC Bank in the operation of its business, Invoice imaging and retrieval, 1099 processing, positive pay file procedures, vendor file maintenance and customer service related to all.

(C) Default. Preparation of OTS Schedules VA and PD quarterly, classification of assets, delinquency reporting, adequacy of loan loss reserves, other analysis and reporting as requested. Provide support for regulatory examinations and Audits. Provide support to GMAC Bank officers and staff for financial forecasting of credit loss and delinquency trends.

(D) Enterprise Reporting Accounting. Preparation of reconciliation of certain Loans Held for Sale and Held for Investment portfolios in accordance with generally accepted accounting principles. Product and reconciliation accounts may include both First and Second Mortgages. Research and clearing of reconciliation items via journal entry.

(E) Fixed Assets. Load Fixed Assets to the system, perform Fixed Asset Reporting and monthly file maintenance and processing of journal entries.

(F) Lending Accounting . In accordance with generally accepted accounting principles, provide daily processing of loans purchased and sold by GMAC Bank as well as preparation of all necessary journal entries, cash remittances and reconciliations related to these transactions. Identification of loans on Bank’s balance sheet for elimination entries. Preparation of journal entries to record loan activity, cash transactions and reconciliations for non purchase and sale transactions. This would include the capitalization of MSR’s when loans are sold in accordance with generally accepted accounting principles.

(G) Tax . Prepare for execution, cause to be filed and pay such income, franchise, personal property or other tax returns and filings of GMAC Bank as shall be required to be filed by applicable law and/or as governed by agreements with affiliates. Provide tax planning advice where applicable and prepare tax accrual information as necessary to satisfy quarterly and annual estimated payments.\

(H) MSR Accounting. In accordance with generally accepted accounting principles, provide daily processing of servicing cash flows received from the MSR portfolio as well as preparation of all necessary journal entries to record these transactions. Preparation of reconciliation for MSR’s and related advances; P&I, T&I and various foreclosure accounts. Prepare the valuation of the MSR portfolio, fair value support documentation, MSR Swap cash flows and related account reconciliations in accordance with generally accepted accounting principles.


Final 12/10/08

 

PRICING TERMS:

All services identified above shall be provided to GMAC Bank and its subsidiaries at no charge.


Final 12/10/08

 

(4)

Treasury .

Provide bank fee analysis services.

 

 

PRICING TERMS:

All services identified above shall be provided to GMAC Bank and its subsidiaries at no charge.


Final 12/10/08

 

(5)

Capital Markets .

 

 

(A)

Where requested by GMAC Bank, assist in the development and introduction of new loan products/programs;

 

 

(B)

At the direction of GMAC Bank, execute trades into the secondary market, maintain relations with brokerage firms, investment bankers, government agencies and all other customer relationships as required;

 

 

(C)

At the direction of GMAC Bank (which direction shall be given within a reasonable timeframe), negotiate terms for sale/purchase of mortgage loans on behalf of GMAC Bank with investors, correspondents and/or brokers, as applicable;

 

 

(D)

Pursuant to GMAC Bank’s risk management policies, advise GMAC Bank as to the execution of hedging agreements; monitor and manage the market risk exposure associated with decline in interest rates and “fallout” risk associated with GMAC Bank’s mortgage loan programs mutually agreed upon between GMAC Bank and GMAC Mortgage;

 

 

(E)

At GMAC’s Bank’s direction (which direction shall be given within a reasonable timeframe to meet bond Market Association (BMA) deadlines), create Agency pools using best execution model and deliver pools and settle pools according to BMA calendar;

 

 

(F)

Develop and distribute pool/transaction funding detail, sales reports and wire advises to Finance to record transactions.

 

 

(G)

GMAC Mortgage to sell and deliver non-conforming loans on behalf of GMAC Bank (e.g. CRA, home equity) to third-party custodian or whole loan investor.

 

 

(H)

Obtain market price quotation for Home Equity securitizations from investment bankers/dealers to support compliance with 23B within thirty (30) days of trade execution.

PRICING TERMS:

All services identified above shall be provided to GMAC Bank and its subsidiaries at no charge.

 

(6)

Quality Control- Credit

On a monthly basis Quality Control selects a sample of loans to audit from the total population of funded loans from the previous month for each origination channel. Agency guidelines require a formal post-closing Quality Control process and are satisfied with either a random 10% or a statistical sampling methodology. GMAC Mortgage Quality Control employs a statistical sampling model that provides a 95% confidence level that findings inferred to the overall population are accurate to a 2% margin of error over a 12-month period. In addition to the statistical sample, Quality Control makes additional targeted discretionary loan selections to address identified trends or other high risk areas. Quality Control will include a targeted discretionary sample of loans sold to GMAC bank within the overall sample of loans for each origination channel.

Technology – Quality Control employs an audit software application to sample loans, record and track findings, and report audit results. Cogent Economics Audit Software, marketed by Cogent Economics, meets the requirements for statistical sampling.

Audit Procedures – Closed loan post-funding review- performed by Quality Control tests each audited file for compliance with investor and company loan programs, underwriting guidelines and policies and procedures as well as fraud detection. Pre-funded review- performed by Quality Control tests the above on a targeted selection of loans prior to funding. Cogent software records, tracks, and reports audit results.


Final 12/10/08

 

Audit Exception Follow Up - On a weekly basis, Quality Control reports significant audit findings to the appropriate origination channels for feedback and follow up. All business units typically have 30 days to respond (or until end of audit period which is generally 20 business days) to the findings. Once responses are received, they are evaluated with any resolved items being noted. Audit findings with no response after 30 days are considered as concurrence with the findings.

Reporting – Quality Control issues monthly management reports to report overall audit results for each origination channel within 60 days of the end of a production month. Quality Control will prepare a special report for GMAC Bank to report findings from all origination channel audits of loans sold to GMAC Bank.

Record Retention – Quality Control maintains audit work papers for two years following the completion of an audit. Management reports are maintained indefinitely.

Timing – Pre-funded audits reports will be provided by the 15 th of the following month; Quality Control typically conducts post-funded new loan production audits on the following time frame:

 

Segment

  

Audit Procedure

  

Timing

  

Time Line

1

  

Capture funded loan data, analyze funded loan data and select audit samples.

  

3 working days following close of month

  

3rd day

2

  

Order and receive selected loan files from Records Management.

  

4 to 40 working days to receive requested files

  

4th day to start,

45th th day to

complete

3

  

Prepare and audit selected loans

  

File audits completed within 45 days of the close of the month. Audit period consists of 20 working days

  

15 th day - 45 th day

4

  

Compile, review and finalize findings including any feedback or response from channel.

  

16 th day - 55 th day

  

55th day

5

  

Prepare final report and distribute to channels and Bank management

  

5 days

  

60th day

6

  

Management response due back to Quality Control

  

30 days

  

90 th day


Final 12/10/08

 

 

PRICING TERMS:

All services identified above shall be provided to GMAC Bank and its subsidiaries at no charge.

 

(7)

Quality Control—Compliance

On a monthly basis Compliance Audit & Testing (CAT) selects a sample of loans to audit from the total population of funded loans from the previous month for each origination channel. CAT employs a statistical sampling model that provides a 95% confidence level that findings inferred to the overall population are accurate to a 2% margin of error over a 12-month period. In addition to the statistical sample, CAT makes additional targeted discretionary loan selections to address identified trends or other high risk areas. CAT will include a targeted discretionary sample of loans sold to GMAC bank within the overall sample of loans for each origination channel.

Technology – CAT employs an audit software application to sample loans, record and track findings, and report audit results. Cogent Economics Audit Software, marketed by Cogent Economics, meets the requirements for statistical sampling, result tracking and reporting for loans tested by the US Residential Finance Group located in Horsham, PA. Loans tested, tracked and reported by the audit team in Minneapolis, MN utilize an MS Access database.

Audit Procedures – Closed loan post-funding review, performed by CAT, includes testing for completeness, accuracy, and validity of the compliance documentation and data and accuracy of information relied upon throughout the transaction of the loan. Processes and controls are tested during audit period with any identified gaps noted for management response and action plan identification. The Compliance testing processes used to confirm first and second mortgages are in compliance with all federal and state laws and regulations, including any applicable agency or investor requirements, policies and procedures as well as fraud detection.


Final 12/10/08

 

Audit Exception Follow Up – On a weekly basis, CAT reports significant audit findings to the appropriate origination channels for feedback and follow up. All business units typically have 30 days to respond (or until end of audit period which is generally 20 business days) to the findings. Once responses are received, they are evaluated with any resolved items being noted. Audit findings with no response after 30 days are considered as concurrence with the findings.

Reporting – CAT issues monthly management reports to report overall audit results for each origination channel within 60 days of the end of a production month. CAT will prepare a special report for GMAC Bank to report findings from all origination channel audits of loans sold to GMAC Bank.

Record Retention – Quality Control maintains audit work papers for a minimum of two years following the completion of an audit. Management reports are maintained indefinitely.

Timing – CAT typically conducts post-funded new loan production audits on the following time frame:

 

Segment

  

Audit Procedure

  

Timing

  

Time Line

(respective to loan
close)

1

  

Capture funded loan data, analyze funded loan data and select audit samples.

  

3 working days following close of month

  

3rd day

2

  

Order and receive selected loan files from Records Management.

  

4 to 20 business days (following loan close) to receive requested files

  

4th - 45 th day

3

  

Prepare and audit selected loans

  

Audits completed within 45 days of the close. Audit period consists of approximately 20 business days

  

15 th day - 45 th day

4

  

Compile, review and finalize findings including any feedback or response from channel.

  

16 th day - 55 th day

  

55th day

5

  

Perform root cause analysis. Discuss root cause and preliminary result findings with BURMs.

  

Root cause starts approximately the 16 th day – 55 th day Allowing a maximum of one week after all final feedback received from the origination channels

  

55 th day

7

  

Prepare final report and distribute to channels and Bank management

  

60 th day; allowing 5 days for report preparation

  

65th day

8

  

Management response due back

  

30 days following final report disbursement

  

90 th day

 

 

PRICING TERMS:

All services identified above shall be provided to GMAC Bank and its subsidiaries at no charge.


Final 12/10/08

 

( 8)

Strategic Sourcing & Procurement; Corporate Real Estate; and Corporate Security Services .

Strategic Sourcing & Procurement:

Services can be broken out into two distinct process types, Transaction Processing and Competitive Events. Where requested by GMAC Bank, purchase of goods and services, negotiate contracts or licenses, interact with vendors and others as may be necessary or required by GMAC Bank from time to time, subject, however, to the specific instructions or controls imposed by GMAC Bank.

(A) Transaction Processing is the requisitioning, ordering and fulfilling needs for goods and services of a recurring nature, including items such as PC’s and office supplies.

(B) Competitive Events are requests for goods and/or services, which require extensive effort to prepare business requirements and negotiate contract provisions, including pricing and compliance. Where requested by the Bank, Strategic Sourcing and/or Corporate Real Estate shall negotiate contracts, leases and other facility m


 
SITE SEARCH

AGREEMENTS / CONTRACTS

Document Title:

Entire Document: (optional)

Governing Law:(optional)


Try our advanced search >>
 

CLAUSES

Search Contract Clauses >>

Browse Contract Clause Library>>

Get Email Updates
Email:
This is only a partial view of this document. We have millions of legal documents and clauses drafted by top law firms. learn more search for free browse for free learn more